You have given Apple the perfect loophole to disregard your letter: "While I have not experienced concerns myself..."
They may write back with sympathetic sentiments, they will not act based on this approach. Joseph ----- Original Message ----- From: "Chris H" <christopher...@gmail.com> To: <viphone@googlegroups.com> Sent: Wednesday, September 11, 2013 7:35 AM Subject: E-mail to Apple Accessibility Hello Apple Accessibility. I am writing to express concerns regarding your app store and the lack of a policy for app refunds due to inaccessibility. While I have not experienced concerns myself, I have heard of people on groups like Viphone and Macvisionaries being very concerned regarding apps they have purchased, which turned out to be inaccessible, to then be refused point blank for a refund due to the app being inaccessible. I would like to see policies such as a discount of the 30% for apps that are deemed accessible, a penalty fee of at least 35% for apps that are inaccessible, and maybe even pointers in the app descriptions regarding accessibility. If one or more policies are in place, and please do come up with your own if you wish, at least we will know before purchase whether an app is deemed accessible or not. Remember, you guys were the first to innovate accessibility to complete touch screen devices, and we as the blind community really appreciate your hard work. Let this be spread to places like the app store as well. Thank you very much for reading. Any responses will be greatly appreciated. Kind regards. Hope this e-mail is ok. -- You received this message because you are subscribed to the "VIPhone" Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com. Search and view the VIPhone archives by visiting http://www.mail-archive.com/viphone@googlegroups.com/. Reach the VIPhone owner and moderators by emailing viphone+ow...@googlegroups.com. Unsubscribe and leave VIPhone by emailing viphone+unsubscr...@googlegroups.com. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the "VIPhone" Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com. Search and view the VIPhone archives by visiting http://www.mail-archive.com/viphone@googlegroups.com/. Reach the VIPhone owner and moderators by emailing viphone+ow...@googlegroups.com. Unsubscribe and leave VIPhone by emailing viphone+unsubscr...@googlegroups.com. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
