RE: Readable PDF Files was RE: Unacceptable Response from Issuu Support Team Regarding VoiceOver Accessibility

[Alan Lemly]

Christopher,

I agree with your comments. My original point was that PDF files shouldn't all 
be considered images since a variety of ways exist to create them. I'm not even 
sure that scanning documents produces the majority of PDF files since various 
formats can be used to save the resulting image if OCR isn't performed on it. I 
do agree that OCR processing can be an inexact science which introduces errors 
which is why I strive to get those providing documents to me to do so in their 
original electronic formats instead of giving me paper.

Alan Lemly

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Christopher Chaltain
Sent: Saturday, February 20, 2016 11:10 AM
To: viphone@googlegroups.com
Subject: Re: Readable PDF Files was RE: Unacceptable Response from Issuu 
Support Team Regarding VoiceOver Accessibility

Well, I actually think we're saying the same thing. Scanning a document, no 
matter where you are in the process, is not the same thing as getting access to 
the underlying text. IMHO, using OCR to convert images into text is not the 
same thing as making a document like a PDF accessible. 
Errors in OCR can be introduced. For example, I just had to take a contract 
management certification test, and one of the classes only provided me with a 
PDF that was a scanned image. Even though the OCR was reasonably good, there 
were still errors. I don't want to miss a question on a test because I used the 
wrong acronym due to an OCR error. 
Also, using OCR on  a scanned image doesn't give you access to underlying 
document elements, such as form fields, alternate text for images, table 
mark-ups, links and so on. I definitely don't consider the OCR of a scanned 
image to be on par with a PDF created from some desktop publishing software 
where I have access to the underlying text and the associated mark up.

On 20/02/16 01:02, Alan Lemly wrote:
> I'm not sure I agree. I scan pages all the time and using OmniPage, can elect 
> to run them through OCR and then save them as editable PDFs. Granted, 
> software processing is required to do this but it's not desktop publishing 
> software. My original point was that it's not accurate to call all PDF files 
> images which can't be read by screen readers because that certainly isn't the 
> case. I believe it's fairly easy to print web pages or other program output 
> to PDF files provided you have the necessary utilities to do so and those PDF 
> files contain readable text.
>
> Alan Lemly
>
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
> Behalf Of Christopher Chaltain
> Sent: Friday, February 19, 2016 10:36 PM
> To: viphone@googlegroups.com
> Subject: Re: Readable PDF Files was RE: Unacceptable Response from 
> Issuu Support Team Regarding VoiceOver Accessibility
>
> It isn't always just up to the creator of a PDF file to determine whether an 
> image is being used or the underlying text is available to Adobe. That's true 
> if the author is using desktop publishing software to create a document and 
> is saving it in a PDF format. However, if you only have a hard copy of a 
> document and you're going to scan it, which you often have to do when 
> capturing a signature, then the creator of the PDF doesn't have a choice.
>
> On 19/02/16 14:58, Alan Seemly wrote:
>> Alan,
>>
>> I'd like to correct your statement that "PDF is actually a picture of 
>> the document and no screen reader can read a picture to you." While 
>> it's true that screen readers can't read images or pictures, PDF 
>> files can most certainly be saved in either an editable or searchable 
>> format so that their text is preserved and readable by a screen 
>> reader. Not all PDF files are images but it is up to the creator of 
>> them to decide whether they contain text that can be read or searched 
>> electronically.
>>
>> Alan Lemly
>>
>> *From:*viphone@googlegroups.com [mailto:viphone@googlegroups.com] *On 
>> Behalf Of *Alan Paganelli
>> *Sent:* Friday, February 19, 2016 10:18 AM
>> *To:* viphone@googlegroups.com
>> *Subject:* Re: Unacceptable Response from Issuu Support Team 
>> Regarding VoiceOver Accessibility
>>
>> I went through this with iPhone Life.  They were very nice folks who 
>> took the time to explain to me that the reason why they use PDF is so 
>> the magazine in PDF format looks exactly like the print magazine.  
>> PDF is actually a picture of the document and no screen reader can 
>> read a picture to you.
>>
>> HTH
>>
>> Alan
>>
>> Sent from my iPad Air
>>
>>
>> On Feb 19, 2016, at 7:31 AM, Christine Grassman 
>> <cgrassman1...@gmail.com <ma

Re: Readable PDF Files was RE: Unacceptable Response from Issuu Support Team Regarding VoiceOver Accessibility

[Christopher Chaltain]

Well, I actually think we're saying the same thing. Scanning a document, 
no matter where you are in the process, is not the same thing as getting 
access to the underlying text. IMHO, using OCR to convert images into 
text is not the same thing as making a document like a PDF accessible. 
Errors in OCR can be introduced. For example, I just had to take a 
contract management certification test, and one of the classes only 
provided me with a PDF that was a scanned image. Even though the OCR was 
reasonably good, there were still errors. I don't want to miss a 
question on a test because I used the wrong acronym due to an OCR error. 
Also, using OCR on  a scanned image doesn't give you access to 
underlying document elements, such as form fields, alternate text for 
images, table mark-ups, links and so on. I definitely don't consider the 
OCR of a scanned image to be on par with a PDF created from some desktop 
publishing software where I have access to the underlying text and the 
associated mark up.


On 20/02/16 01:02, Alan Lemly wrote:

I'm not sure I agree. I scan pages all the time and using OmniPage, can elect 
to run them through OCR and then save them as editable PDFs. Granted, software 
processing is required to do this but it's not desktop publishing software. My 
original point was that it's not accurate to call all PDF files images which 
can't be read by screen readers because that certainly isn't the case. I 
believe it's fairly easy to print web pages or other program output to PDF 
files provided you have the necessary utilities to do so and those PDF files 
contain readable text.

Alan Lemly

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Christopher Chaltain
Sent: Friday, February 19, 2016 10:36 PM
To: viphone@googlegroups.com
Subject: Re: Readable PDF Files was RE: Unacceptable Response from Issuu 
Support Team Regarding VoiceOver Accessibility

It isn't always just up to the creator of a PDF file to determine whether an 
image is being used or the underlying text is available to Adobe. That's true 
if the author is using desktop publishing software to create a document and is 
saving it in a PDF format. However, if you only have a hard copy of a document 
and you're going to scan it, which you often have to do when capturing a 
signature, then the creator of the PDF doesn't have a choice.

On 19/02/16 14:58, Alan Seemly wrote:

Alan,

I'd like to correct your statement that "PDF is actually a picture of
the document and no screen reader can read a picture to you." While
it's true that screen readers can't read images or pictures, PDF files
can most certainly be saved in either an editable or searchable format
so that their text is preserved and readable by a screen reader. Not
all PDF files are images but it is up to the creator of them to decide
whether they contain text that can be read or searched electronically.

Alan Lemly

*From:*viphone@googlegroups.com [mailto:viphone@googlegroups.com] *On
Behalf Of *Alan Paganelli
*Sent:* Friday, February 19, 2016 10:18 AM
*To:* viphone@googlegroups.com
*Subject:* Re: Unacceptable Response from Issuu Support Team Regarding
VoiceOver Accessibility

I went through this with iPhone Life.  They were very nice folks who
took the time to explain to me that the reason why they use PDF is so
the magazine in PDF format looks exactly like the print magazine.  PDF
is actually a picture of the document and no screen reader can read a
picture to you.

HTH

Alan

Sent from my iPad Air


On Feb 19, 2016, at 7:31 AM, Christine Grassman
<cgrassman1...@gmail.com <mailto:cgrassman1...@gmail.com>> wrote:

 Dear All:

 Issuu is an app which provides access to millions of magazines,
 newsletters, etc., on virtually any topic you can think of.  My son,
 who is also a VoiceOver user, wanted to access his high school s
 newspaper which is on the platform. However, it is in an image pdf.
   Furthermore, trying to get around the app is nightmarish, and it
 does not appear that any of the available resources is accessible.

 I wrote to their support center, and this is the response I
 received.  My response to that unhelpful response is first, with the
 response in the middle, with my original message at the bottom. I
 think this is absolutely something which should be available to
 those who use screen readers. If others agree, I think we should
 bombard them with requests to make their platform accessible.

 Christine



 Begin forwarded message:

 *From: *"Christine Grassman (issuu Support Team)"
 <feedb...@issuu.com <mailto:feedb...@issuu.com>>

 *Subject: Update from issuu Support Re: Poor VoiceOver
accessibility*

 *Date: *February 19, 2016 at 10:16:27 AM EST

 *To: *Christine Grassman <cgrassman1...@gmail.com
 <mailto:cgrassman1...@gmail.com>>

 *Reply-To: *i

Re: Readable PDF Files was RE: Unacceptable Response from Issuu Support Team Regarding VoiceOver Accessibility

[William Gallik]

I certainly agree with you Mr. Lemly.

– Bill and the Leader Dog Holland

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RE: Readable PDF Files was RE: Unacceptable Response from Issuu Support Team Regarding VoiceOver Accessibility

[Alan Lemly]

I'm not sure I agree. I scan pages all the time and using OmniPage, can elect 
to run them through OCR and then save them as editable PDFs. Granted, software 
processing is required to do this but it's not desktop publishing software. My 
original point was that it's not accurate to call all PDF files images which 
can't be read by screen readers because that certainly isn't the case. I 
believe it's fairly easy to print web pages or other program output to PDF 
files provided you have the necessary utilities to do so and those PDF files 
contain readable text.

Alan Lemly

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Christopher Chaltain
Sent: Friday, February 19, 2016 10:36 PM
To: viphone@googlegroups.com
Subject: Re: Readable PDF Files was RE: Unacceptable Response from Issuu 
Support Team Regarding VoiceOver Accessibility

It isn't always just up to the creator of a PDF file to determine whether an 
image is being used or the underlying text is available to Adobe. That's true 
if the author is using desktop publishing software to create a document and is 
saving it in a PDF format. However, if you only have a hard copy of a document 
and you're going to scan it, which you often have to do when capturing a 
signature, then the creator of the PDF doesn't have a choice.

On 19/02/16 14:58, Alan Seemly wrote:
> Alan,
>
> I'd like to correct your statement that "PDF is actually a picture of 
> the document and no screen reader can read a picture to you." While 
> it's true that screen readers can't read images or pictures, PDF files 
> can most certainly be saved in either an editable or searchable format 
> so that their text is preserved and readable by a screen reader. Not 
> all PDF files are images but it is up to the creator of them to decide 
> whether they contain text that can be read or searched electronically.
>
> Alan Lemly
>
> *From:*viphone@googlegroups.com [mailto:viphone@googlegroups.com] *On 
> Behalf Of *Alan Paganelli
> *Sent:* Friday, February 19, 2016 10:18 AM
> *To:* viphone@googlegroups.com
> *Subject:* Re: Unacceptable Response from Issuu Support Team Regarding 
> VoiceOver Accessibility
>
> I went through this with iPhone Life.  They were very nice folks who 
> took the time to explain to me that the reason why they use PDF is so 
> the magazine in PDF format looks exactly like the print magazine.  PDF 
> is actually a picture of the document and no screen reader can read a 
> picture to you.
>
> HTH
>
> Alan
>
> Sent from my iPad Air
>
>
> On Feb 19, 2016, at 7:31 AM, Christine Grassman 
> <cgrassman1...@gmail.com <mailto:cgrassman1...@gmail.com>> wrote:
>
> Dear All:
>
> Issuu is an app which provides access to millions of magazines,
> newsletters, etc., on virtually any topic you can think of.  My son,
> who is also a VoiceOver user, wanted to access his high school s
> newspaper which is on the platform. However, it is in an image pdf.
>   Furthermore, trying to get around the app is nightmarish, and it
> does not appear that any of the available resources is accessible.
>
> I wrote to their support center, and this is the response I
> received.  My response to that unhelpful response is first, with the
> response in the middle, with my original message at the bottom. I
> think this is absolutely something which should be available to
> those who use screen readers. If others agree, I think we should
> bombard them with requests to make their platform accessible.
>
> Christine
>
>
>
> Begin forwarded message:
>
> *From: *"Christine Grassman (issuu Support Team)"
> <feedb...@issuu.com <mailto:feedb...@issuu.com>>
>
> *Subject: Update from issuu Support Re: Poor VoiceOver 
> accessibility*
>
> *Date: *February 19, 2016 at 10:16:27 AM EST
>
> *To: *Christine Grassman <cgrassman1...@gmail.com
> <mailto:cgrassman1...@gmail.com>>
>
> *Reply-To: *issuu Support Team <feedb...@issuu.com
> <mailto:feedb...@issuu.com>>
>
> ## Please do not write below this line ##
>
> Christine
>
>   
>
> *Christine Grassman*
>
> Feb 19, 16:16
>
> With all due respect, there is no excuse for this. Apple makes
> available to developers, free of charge, guidelines for making apps
> accessible. There's absolutely no reason not to do this.
> Christine
>
> Sent from my iPhone
>
> Angel
>
>   
>
> *Angel*(Help Center)
>
> Feb 19, 11:51
>
> Hi Christine,
>
> Unfortunately we don't have a way for those with visual impairments
> 

Re: Readable PDF Files was RE: Unacceptable Response from Issuu Support Team Regarding VoiceOver Accessibility

[Christopher Chaltain]

It isn't always just up to the creator of a PDF file to determine 
whether an image is being used or the underlying text is available to 
Adobe. That's true if the author is using desktop publishing software to 
create a document and is saving it in a PDF format. However, if you only 
have a hard copy of a document and you're going to scan it, which you 
often have to do when capturing a signature, then the creator of the PDF 
doesn't have a choice.


On 19/02/16 14:58, Alan Seemly wrote:

Alan,

I'd like to correct your statement that "PDF is actually a picture of
the document and no screen reader can read a picture to you." While it's
true that screen readers can't read images or pictures, PDF files can
most certainly be saved in either an editable or searchable format so
that their text is preserved and readable by a screen reader. Not all
PDF files are images but it is up to the creator of them to decide
whether they contain text that can be read or searched electronically.

Alan Lemly

*From:*viphone@googlegroups.com [mailto:viphone@googlegroups.com] *On
Behalf Of *Alan Paganelli
*Sent:* Friday, February 19, 2016 10:18 AM
*To:* viphone@googlegroups.com
*Subject:* Re: Unacceptable Response from Issuu Support Team Regarding
VoiceOver Accessibility

I went through this with iPhone Life.  They were very nice folks who
took the time to explain to me that the reason why they use PDF is so
the magazine in PDF format looks exactly like the print magazine.  PDF
is actually a picture of the document and no screen reader can read a
picture to you.

HTH

Alan

Sent from my iPad Air


On Feb 19, 2016, at 7:31 AM, Christine Grassman > wrote:

Dear All:

Issuu is an app which provides access to millions of magazines,
newsletters, etc., on virtually any topic you can think of.  My son,
who is also a VoiceOver user, wanted to access his high school’s
newspaper which is on the platform. However, it is in an image pdf.
  Furthermore, trying to get around the app is nightmarish, and it
does not appear that any of the available resources is accessible.

I wrote to their support center, and this is the response I
received.  My response to that unhelpful response is first, with the
response in the middle, with my original message at the bottom. I
think this is absolutely something which should be available to
those who use screen readers. If others agree, I think we should
bombard them with requests to make their platform accessible.

Christine



Begin forwarded message:

*From: *"Christine Grassman (issuu Support Team)"
>

*Subject: Update from issuu Support Re: Poor VoiceOver accessibility*

*Date: *February 19, 2016 at 10:16:27 AM EST

*To: *Christine Grassman >

*Reply-To: *issuu Support Team >

## Please do not write below this line ##

Christine



*Christine Grassman*

Feb 19, 16:16

With all due respect, there is no excuse for this. Apple makes
available to developers, free of charge, guidelines for making apps
accessible. There's absolutely no reason not to do this.
Christine

Sent from my iPhone

Angel



*Angel*(Help Center)

Feb 19, 11:51

Hi Christine,

Unfortunately we don't have a way for those with visual impairments
to use screen reading technology or have a way to make our site
accessible at this time. We also haven't been informed of any plans
to add that functionality any time soon. I'm so very sorry about that.

If we do introduce this functionality at any point, we will put up
an announcement on our blog (blog.issuu.com
) and on our help center (help.issuu.com
), so please do keep checking these places
for updates.

Please don't hesitate to write back if you have any other questions,
and we'd be happy to assist you.

Best regards,
Angel



issuu is oniOS andAndroid
.

To learn more about issuu, please visit ourHelp Center
.

Christine



*Christine Grassman*

Feb 15, 22:42

I am blind, as are my children. We use iPhones with VoiceOver
accessibility to access text. I am deeply disappointed that Issuu is
not voiceover accessible. Only some features are accessible, and one
cannot find and read magazines. In this day and age, this is
unacceptable. Information should be accessible to us just as to others.
There is no reason why the text of your millions of publications
should not be accessible using a screen reader. I hope 

Re: Readable PDF Files was RE: Unacceptable Response from Issuu Support Team Regarding VoiceOver Accessibility

[Christina C.]

May I suggest that you contact the person in charge of where and how the school 
newsletter is posted? It’s important that this person knwo and understand that 
the platform they are using is not accessible. This person can also contact the 
developer or make sure to find a more accessible platform for the school 
newsletter


> On Feb 19, 2016, at 2:21 PM, Bill Gallik  wrote:
> 
> It is accurate to suggest that image rendered PDF files are not accessible 
> via screen readers and it it is likewise true that an appropriately formatted 
> PDF file will be accessible via screen readers.  But this is certainly not 
> the final word.  Optical Character Recognition (OCR) software is available 
> for both Mac and Windows computers that can be configured to open those 
> dreadful image rendered PDF files and convert those pictures into ASCII text 
> formatted files.  ABBY Fine Reader comes immediately to mind - chiefly 
> because that is the software I’m currently using!
> * * * * * * * * *
> Bill Gallik
> wfgal...@icloud.com 
> 
> 
>> On Feb 19, 2016, at 2:58 PM, Alan Lemly > > wrote:
>> 
>> Alan,
>>  
>> I'd like to correct your statement that "PDF is actually a picture of the 
>> document and no screen reader can read a picture to you." While it's true 
>> that screen readers can't read images or pictures, PDF files can most 
>> certainly be saved in either an editable or searchable format so that their 
>> text is preserved and readable by a screen reader. Not all PDF files are 
>> images but it is up to the creator of them to decide whether they contain 
>> text that can be read or searched electronically.
>>  
>> Alan Lemly
>>  
>> From: viphone@googlegroups.com  
>> [mailto:viphone@googlegroups.com ] On 
>> Behalf Of Alan Paganelli
>> Sent: Friday, February 19, 2016 10:18 AM
>> To: viphone@googlegroups.com 
>> Subject: Re: Unacceptable Response from Issuu Support Team Regarding 
>> VoiceOver Accessibility
>>  
>> I went through this with iPhone Life.  They were very nice folks who took 
>> the time to explain to me that the reason why they use PDF is so the 
>> magazine in PDF format looks exactly like the print magazine.  PDF is 
>> actually a picture of the document and no screen reader can read a picture 
>> to you.
>>  
>> HTH
>>  
>> 
>> Alan
>>  
>> Sent from my iPad Air
>> 
>> On Feb 19, 2016, at 7:31 AM, Christine Grassman > > wrote:
>> 
>>>  
>>> Dear All:
>>>  
>>> Issuu is an app which provides access to millions of magazines, 
>>> newsletters, etc., on virtually any topic you can think of.  My son, who is 
>>> also a VoiceOver user, wanted to access his high school’s newspaper which 
>>> is on the platform. However, it is in an image pdf.  Furthermore, trying to 
>>> get around the app is nightmarish, and it does not appear that any of the 
>>> available resources is accessible. 
>>> I wrote to their support center, and this is the response I received.  My 
>>> response to that unhelpful response is first, with the response in the 
>>> middle, with my original message at the bottom. I think this is absolutely 
>>> something which should be available to those who use screen readers. If 
>>> others agree, I think we should bombard them with requests to make their 
>>> platform accessible. 
>>> Christine 
>>>   
>>> 
>>> 
>>> Begin forwarded message:
>>>  
>>> From: "Christine Grassman (issuu Support Team)" >> >
>>> Subject: Update from issuu Support Re: Poor VoiceOver accessibility
>>> Date: February 19, 2016 at 10:16:27 AM EST
>>> To: Christine Grassman >> >
>>> Reply-To: issuu Support Team >> >
>>>  
>>> ## Please do not write below this line ##
>>>  
>>> 
>>> Christine Grassman
>>> Feb 19, 16:16 
>>> 
>>> With all due respect, there is no excuse for this. Apple makes available to 
>>> developers, free of charge, guidelines for making apps accessible. There's 
>>> absolutely no reason not to do this.
>>> Christine
>>> 
>>> Sent from my iPhone
>>> 
>>>  
>>> 
>>> Angel (Help Center)
>>> Feb 19, 11:51 
>>> 
>>> Hi Christine,
>>> 
>>> Unfortunately we don't have a way for those with visual impairments to use 
>>> screen reading technology or have a way to make our site accessible at this 
>>> time. We also haven't been informed of any plans to add that functionality 
>>> any time soon. I'm so very sorry about that.
>>> 
>>> If we do introduce this functionality at any point, we will put up an 
>>> announcement on our blog (blog.issuu.com ) and on 
>>> our help center (help.issuu.com ), so please do 
>>> keep checking these places for updates.
>>> 

Re: Readable PDF Files was RE: Unacceptable Response from Issuu Support Team Regarding VoiceOver Accessibility

[Bill Gallik]

It is accurate to suggest that image rendered PDF files are not accessible via 
screen readers and it it is likewise true that an appropriately formatted PDF 
file will be accessible via screen readers.  But this is certainly not the 
final word.  Optical Character Recognition (OCR) software is available for both 
Mac and Windows computers that can be configured to open those dreadful image 
rendered PDF files and convert those pictures into ASCII text formatted files.  
ABBY Fine Reader comes immediately to mind - chiefly because that is the 
software I’m currently using!
* * * * * * * * *
Bill Gallik
wfgal...@icloud.com


> On Feb 19, 2016, at 2:58 PM, Alan Lemly  wrote:
> 
> Alan,
>  
> I'd like to correct your statement that "PDF is actually a picture of the 
> document and no screen reader can read a picture to you." While it's true 
> that screen readers can't read images or pictures, PDF files can most 
> certainly be saved in either an editable or searchable format so that their 
> text is preserved and readable by a screen reader. Not all PDF files are 
> images but it is up to the creator of them to decide whether they contain 
> text that can be read or searched electronically.
>  
> Alan Lemly
>  
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Alan Paganelli
> Sent: Friday, February 19, 2016 10:18 AM
> To: viphone@googlegroups.com
> Subject: Re: Unacceptable Response from Issuu Support Team Regarding 
> VoiceOver Accessibility
>  
> I went through this with iPhone Life.  They were very nice folks who took the 
> time to explain to me that the reason why they use PDF is so the magazine in 
> PDF format looks exactly like the print magazine.  PDF is actually a picture 
> of the document and no screen reader can read a picture to you.
>  
> HTH
>  
> 
> Alan
>  
> Sent from my iPad Air
> 
> On Feb 19, 2016, at 7:31 AM, Christine Grassman  > wrote:
> 
>>  
>> Dear All:
>>  
>> Issuu is an app which provides access to millions of magazines, newsletters, 
>> etc., on virtually any topic you can think of.  My son, who is also a 
>> VoiceOver user, wanted to access his high school’s newspaper which is on the 
>> platform. However, it is in an image pdf.  Furthermore, trying to get around 
>> the app is nightmarish, and it does not appear that any of the available 
>> resources is accessible. 
>> I wrote to their support center, and this is the response I received.  My 
>> response to that unhelpful response is first, with the response in the 
>> middle, with my original message at the bottom. I think this is absolutely 
>> something which should be available to those who use screen readers. If 
>> others agree, I think we should bombard them with requests to make their 
>> platform accessible. 
>> Christine 
>>   
>> 
>> 
>> Begin forwarded message:
>>  
>> From: "Christine Grassman (issuu Support Team)" > >
>> Subject: Update from issuu Support Re: Poor VoiceOver accessibility
>> Date: February 19, 2016 at 10:16:27 AM EST
>> To: Christine Grassman > >
>> Reply-To: issuu Support Team >
>>  
>> ## Please do not write below this line ##
>>  
>> 
>> Christine Grassman
>> Feb 19, 16:16 
>> 
>> With all due respect, there is no excuse for this. Apple makes available to 
>> developers, free of charge, guidelines for making apps accessible. There's 
>> absolutely no reason not to do this.
>> Christine
>> 
>> Sent from my iPhone
>> 
>>  
>> 
>> Angel (Help Center)
>> Feb 19, 11:51 
>> 
>> Hi Christine,
>> 
>> Unfortunately we don't have a way for those with visual impairments to use 
>> screen reading technology or have a way to make our site accessible at this 
>> time. We also haven't been informed of any plans to add that functionality 
>> any time soon. I'm so very sorry about that.
>> 
>> If we do introduce this functionality at any point, we will put up an 
>> announcement on our blog (blog.issuu.com ) and on 
>> our help center (help.issuu.com ), so please do keep 
>> checking these places for updates.
>> 
>> Please don't hesitate to write back if you have any other questions, and 
>> we'd be happy to assist you.
>> 
>> Best regards,
>> Angel
>> 
>> issuu is on iOS  and Android 
>> .
>> 
>> To learn more about issuu, please visit our Help Center 
>> .
>> 
>>  
>> 
>> Christine Grassman
>> Feb 15, 22:42
>> 
>> I am blind, as are my children. We use iPhones with VoiceOver accessibility 
>> to access text. I am deeply disappointed that Issuu is not voiceover 
>> accessible. Only some features are accessible, and one cannot find and read 
>> magazines. In this day and age, this is unacceptable. Information