Re: problem with iCloud backup
My Mini got into a tizz over this; got to 4 weeks, got an Ok button, and wouldn't go away for anything; so couldn't get into the device to do anything. If mine is trying to backup all app data, it won't; there's tens of gigs of music in something other than iTunes. So it would never fit, so it would always fail, but waste all the limited wifi bandwidthin trying. So in the end, I held the two real button - home and power - until it rebooted; and I got to the unlock button before the backup message got there. So I got in, got into settings, and switched the bogger off! Can do it in iTunes if I really must, but got a sweat on when I tried to turn off backing up app data, as it wanted to then delete anything I hadoff the device. Maybe it should make it clearer what it wants to delete, but deleting it just cos I've got it on iCloud hardly seems fair. RobH. - Original Message - From: Paul Ferrara paul.ferr...@insightbb.com To: viphone@googlegroups.com Sent: Tuesday, January 01, 2013 10:51 PM Subject: problem with iCloud backup All, I got a message probably a week ago that an iCloud backup has not happened for 2 weeks; today I got a similar one saying it’s been three weeks. I tried to manually back it up using settings, icloud, backup, and after about 15 minutes and getting to 5%, a message came up saying the backup has failed. I know it says the backup happens when the phone is locked, on wifi, and plugged in. I believe it has sat charging all night during this time and no backup. What do I need to do? Thanks. Paul -- You received this message because you are subscribed to the VIPhone Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the VIPhone Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en.
Re: problem with iCloud backup
Neil, I took the phone to a friend’s house and backed it up on their wifi; looks like my routher needs to be reset. Thanks for the help. Paul From: Neil Barnfather - TalkNav Sent: Wednesday, January 02, 2013 12:00 PM To: viphone@googlegroups.com Subject: Re: problem with iCloud backup yes, that likely would cause a time out. Regards, Neil Barnfather Talks List Administrator Twitter @neilbarnfather TalkNav is a Nuance, Code Factory and Sendero dealer, as well as an Apple iOS, Macintosh and Android accessibility specialist. For all your accessible phone, PDA and GPS related enquiries visit www.talknav.com URL: - www.talknav.com e-mail: - serv...@talknav.com Phone: - +44 844 999 4199 On 2 Jan 2013, at 16:30, Paul Ferrara paul.ferr...@insightbb.com wrote: Neil. we have discovered my upload speed is dreadfully slow so it is probably causing a timeout during backup. I need to find out if my wife’s phone is backing up when she gets home later. I’m backing up 35.3 megs and it’s saying it takes an hour. I don’t think dial-up was that slow. Paul From: Neil Barnfather - TalkNav Sent: Wednesday, January 02, 2013 10:58 AM To: viphone@googlegroups.com Subject: Re: problem with iCloud backup good luck! Regards, Neil Barnfather Talks List Administrator Twitter @neilbarnfather TalkNav is a Nuance, Code Factory and Sendero dealer, as well as an Apple iOS, Macintosh and Android accessibility specialist. For all your accessible phone, PDA and GPS related enquiries visit www.talknav.com URL: - www.talknav.com e-mail: - serv...@talknav.com Phone: - +44 844 999 4199 On 2 Jan 2013, at 15:19, Paul Ferrara paul.ferr...@insightbb.com wrote: Neil, it’s nowhere near too big; I have called Apple. We deleted the account and reset it on the phone and nothing so I’ve been transferred to a senior advisor. Paul From: Neil Barnfather - TalkNav Sent: Wednesday, January 02, 2013 9:28 AM To: viphone@googlegroups.com Subject: Re: problem with iCloud backup Paul, go into, settings, general, about. in here you can add up the things that are likely to be included, photos as well as app data is include… but, not the apps themselves. I doubt your backup is large enough to be near that, but it can be. My iPad backup is 4.2Gb and my iPHone fluctuates between 1.3Gb and 11.9Gb, depending on how many photos I've taken without dumping to my Mac. Regards, Neil Barnfather Talks List Administrator Twitter @neilbarnfather TalkNav is a Nuance, Code Factory and Sendero dealer, as well as an Apple iOS, Macintosh and Android accessibility specialist. For all your accessible phone, PDA and GPS related enquiries visit www.talknav.com URL: - www.talknav.com e-mail: - serv...@talknav.com Phone: - +44 844 999 4199 On 2 Jan 2013, at 13:56, Paul Ferrara paul.ferr...@insightbb.com wrote: Neil, how do I check this? It says 5 gigs of storage as I knew and expected since it is the free plan and it says 4.9 available. It’ll get to 6% on the manual backup and then say it cannot be completed. Paul From: Neil Barnfather - TalkNav Sent: Wednesday, January 02, 2013 6:09 AM To: viphone@googlegroups.com Subject: Re: problem with iCloud backup Paul, More fundamentally, are you on the free iCloud plan, as that only comes with I believe around 5Gb of iCloud storage. Noting that this is for everything you use for iCloud, contacts, e-mail etc, it could be that your iPhone backup is larger than the space available, and as such, there is not enough room… which the error message may just be misleading you over… check the size of data on your phone, photos etc. and compare. Regards, Neil Barnfather Talks List Administrator Twitter @neilbarnfather TalkNav is a Nuance, Code Factory and Sendero dealer, as well as an Apple iOS, Macintosh and Android accessibility specialist. For all your accessible phone, PDA and GPS related enquiries visit www.talknav.com URL: - www.talknav.com e-mail: - serv...@talknav.com Phone: - +44 844 999 4199 On 1 Jan 2013, at 22:51, Paul Ferrara paul.ferr...@insightbb.com wrote: All, I got a message probably a week ago that an iCloud backup has not happened for 2 weeks; today I got a similar one saying it’s been three weeks. I tried to manually back it up using settings, icloud, backup, and after about 15 minutes and getting to 5%, a message came up saying the backup has failed. I know it says the backup happens when the phone is locked, on wifi, and plugged in. I believe it has sat charging all night during this time and no backup. What do I need to do? Thanks. Paul -- You received this message because you are subscribed to the VIPhone Google Group
Re: problem with iCloud backup
Paul, More fundamentally, are you on the free iCloud plan, as that only comes with I believe around 5Gb of iCloud storage. Noting that this is for everything you use for iCloud, contacts, e-mail etc, it could be that your iPhone backup is larger than the space available, and as such, there is not enough room… which the error message may just be misleading you over… check the size of data on your phone, photos etc. and compare. Regards, Neil Barnfather Talks List Administrator Twitter @neilbarnfather TalkNav is a Nuance, Code Factory and Sendero dealer, as well as an Apple iOS, Macintosh and Android accessibility specialist. For all your accessible phone, PDA and GPS related enquiries visit www.talknav.com URL: - www.talknav.com e-mail: - serv...@talknav.com Phone: - +44 844 999 4199 On 1 Jan 2013, at 22:51, Paul Ferrara paul.ferr...@insightbb.com wrote: All, I got a message probably a week ago that an iCloud backup has not happened for 2 weeks; today I got a similar one saying it’s been three weeks. I tried to manually back it up using settings, icloud, backup, and after about 15 minutes and getting to 5%, a message came up saying the backup has failed. I know it says the backup happens when the phone is locked, on wifi, and plugged in. I believe it has sat charging all night during this time and no backup. What do I need to do? Thanks. Paul -- You received this message because you are subscribed to the VIPhone Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the VIPhone Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en.
Re: problem with iCloud backup
Neil, how do I check this? It says 5 gigs of storage as I knew and expected since it is the free plan and it says 4.9 available. It’ll get to 6% on the manual backup and then say it cannot be completed. Paul From: Neil Barnfather - TalkNav Sent: Wednesday, January 02, 2013 6:09 AM To: viphone@googlegroups.com Subject: Re: problem with iCloud backup Paul, More fundamentally, are you on the free iCloud plan, as that only comes with I believe around 5Gb of iCloud storage. Noting that this is for everything you use for iCloud, contacts, e-mail etc, it could be that your iPhone backup is larger than the space available, and as such, there is not enough room… which the error message may just be misleading you over… check the size of data on your phone, photos etc. and compare. Regards, Neil Barnfather Talks List Administrator Twitter @neilbarnfather TalkNav is a Nuance, Code Factory and Sendero dealer, as well as an Apple iOS, Macintosh and Android accessibility specialist. For all your accessible phone, PDA and GPS related enquiries visit www.talknav.com URL: - www.talknav.com e-mail: - serv...@talknav.com Phone: - +44 844 999 4199 On 1 Jan 2013, at 22:51, Paul Ferrara paul.ferr...@insightbb.com wrote: All, I got a message probably a week ago that an iCloud backup has not happened for 2 weeks; today I got a similar one saying it’s been three weeks. I tried to manually back it up using settings, icloud, backup, and after about 15 minutes and getting to 5%, a message came up saying the backup has failed. I know it says the backup happens when the phone is locked, on wifi, and plugged in. I believe it has sat charging all night during this time and no backup. What do I need to do? Thanks. Paul -- You received this message because you are subscribed to the VIPhone Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the VIPhone Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the VIPhone Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en.
Re: problem with iCloud backup
Went into settings, can turn off backup which I did and turned it back on; do you mean that or something else? That did not help unfortunately. I asked it to manually back up and it got to 6% and stopped working. This is a 3GS and I’m not sure it even can hold 5 gigs of stuff. Paul From: Marcy Weinberg Sent: Tuesday, January 01, 2013 8:54 PM To: viphone@googlegroups.com Cc: mailto:viphone@googlegroups.com Subject: Re: problem with iCloud backup Yes. Go into settings turn iCloud off and then turn it back on again. Marcy weinberg Junior Partner Fedora Outlier, LLC Top down, BETTER THAN EXCELLENT ™ consulting, teaching and support http://www.fedoraoutlier.com 888-958-6979 ext.3801 ma...@fedoraoutlier.com Like us on FaceBook in the month of December for a chance to win a free $30 iTunes gift card. Go to: http://www.facebook.com/fedoraoutlierllc and click on the like button to be entered. Contest open to all new page likes, and the winner will be announced on January 10, 2013. . -- On Jan 1, 2013, at 7:58 PM, Paul Ferrara paul.ferr...@insightbb.com wrote: I turned it off on Sunday; is that what you mean? Paul From: Marcy Weinberg Sent: Tuesday, January 01, 2013 7:30 PM To: viphone@googlegroups.com Cc: mailto:viphone@googlegroups.com Subject: Re: problem with iCloud backup When was the last time you restarted your phone? Marcy weinberg Junior Partner Fedora Outlier, LLC Top down, BETTER THAN EXCELLENT ™ consulting, teaching and support http://www.fedoraoutlier.com 888-958-6979 ext.3801 ma...@fedoraoutlier.com Like us on FaceBook in the month of December for a chance to win a free $30 iTunes gift card. Go to: http://www.facebook.com/fedoraoutlierllc and click on the like button to be entered. Contest open to all new page likes, and the winner will be announced on January 10, 2013. . -- On Jan 1, 2013, at 5:51 PM, Paul Ferrara paul.ferr...@insightbb.com wrote: All, I got a message probably a week ago that an iCloud backup has not happened for 2 weeks; today I got a similar one saying it’s been three weeks. I tried to manually back it up using settings, icloud, backup, and after about 15 minutes and getting to 5%, a message came up saying the backup has failed. I know it says the backup happens when the phone is locked, on wifi, and plugged in. I believe it has sat charging all night during this time and no backup. What do I need to do? Thanks. Paul -- You received this message because you are subscribed to the VIPhone Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the VIPhone Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the VIPhone Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the VIPhone Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the VIPhone Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en.
Re: problem with iCloud backup
Paul, go into, settings, general, about. in here you can add up the things that are likely to be included, photos as well as app data is include… but, not the apps themselves. I doubt your backup is large enough to be near that, but it can be. My iPad backup is 4.2Gb and my iPHone fluctuates between 1.3Gb and 11.9Gb, depending on how many photos I've taken without dumping to my Mac. Regards, Neil Barnfather Talks List Administrator Twitter @neilbarnfather TalkNav is a Nuance, Code Factory and Sendero dealer, as well as an Apple iOS, Macintosh and Android accessibility specialist. For all your accessible phone, PDA and GPS related enquiries visit www.talknav.com URL: - www.talknav.com e-mail: - serv...@talknav.com Phone: - +44 844 999 4199 On 2 Jan 2013, at 13:56, Paul Ferrara paul.ferr...@insightbb.com wrote: Neil, how do I check this? It says 5 gigs of storage as I knew and expected since it is the free plan and it says 4.9 available. It’ll get to 6% on the manual backup and then say it cannot be completed. Paul From: Neil Barnfather - TalkNav Sent: Wednesday, January 02, 2013 6:09 AM To: viphone@googlegroups.com Subject: Re: problem with iCloud backup Paul, More fundamentally, are you on the free iCloud plan, as that only comes with I believe around 5Gb of iCloud storage. Noting that this is for everything you use for iCloud, contacts, e-mail etc, it could be that your iPhone backup is larger than the space available, and as such, there is not enough room… which the error message may just be misleading you over… check the size of data on your phone, photos etc. and compare. Regards, Neil Barnfather Talks List Administrator Twitter @neilbarnfather TalkNav is a Nuance, Code Factory and Sendero dealer, as well as an Apple iOS, Macintosh and Android accessibility specialist. For all your accessible phone, PDA and GPS related enquiries visit www.talknav.com URL: - www.talknav.com e-mail: - serv...@talknav.com Phone: - +44 844 999 4199 On 1 Jan 2013, at 22:51, Paul Ferrara paul.ferr...@insightbb.com wrote: All, I got a message probably a week ago that an iCloud backup has not happened for 2 weeks; today I got a similar one saying it’s been three weeks. I tried to manually back it up using settings, icloud, backup, and after about 15 minutes and getting to 5%, a message came up saying the backup has failed. I know it says the backup happens when the phone is locked, on wifi, and plugged in. I believe it has sat charging all night during this time and no backup. What do I need to do? Thanks. Paul -- You received this message because you are subscribed to the VIPhone Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the VIPhone Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the VIPhone Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the VIPhone Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en.
Re: problem with iCloud backup
Neil, it’s nowhere near too big; I have called Apple. We deleted the account and reset it on the phone and nothing so I’ve been transferred to a senior advisor. Paul From: Neil Barnfather - TalkNav Sent: Wednesday, January 02, 2013 9:28 AM To: viphone@googlegroups.com Subject: Re: problem with iCloud backup Paul, go into, settings, general, about. in here you can add up the things that are likely to be included, photos as well as app data is include… but, not the apps themselves. I doubt your backup is large enough to be near that, but it can be. My iPad backup is 4.2Gb and my iPHone fluctuates between 1.3Gb and 11.9Gb, depending on how many photos I've taken without dumping to my Mac. Regards, Neil Barnfather Talks List Administrator Twitter @neilbarnfather TalkNav is a Nuance, Code Factory and Sendero dealer, as well as an Apple iOS, Macintosh and Android accessibility specialist. For all your accessible phone, PDA and GPS related enquiries visit www.talknav.com URL: - www.talknav.com e-mail: - serv...@talknav.com Phone: - +44 844 999 4199 On 2 Jan 2013, at 13:56, Paul Ferrara paul.ferr...@insightbb.com wrote: Neil, how do I check this? It says 5 gigs of storage as I knew and expected since it is the free plan and it says 4.9 available. It’ll get to 6% on the manual backup and then say it cannot be completed. Paul From: Neil Barnfather - TalkNav Sent: Wednesday, January 02, 2013 6:09 AM To: viphone@googlegroups.com Subject: Re: problem with iCloud backup Paul, More fundamentally, are you on the free iCloud plan, as that only comes with I believe around 5Gb of iCloud storage. Noting that this is for everything you use for iCloud, contacts, e-mail etc, it could be that your iPhone backup is larger than the space available, and as such, there is not enough room… which the error message may just be misleading you over… check the size of data on your phone, photos etc. and compare. Regards, Neil Barnfather Talks List Administrator Twitter @neilbarnfather TalkNav is a Nuance, Code Factory and Sendero dealer, as well as an Apple iOS, Macintosh and Android accessibility specialist. For all your accessible phone, PDA and GPS related enquiries visit www.talknav.com URL: - www.talknav.com e-mail: - serv...@talknav.com Phone: - +44 844 999 4199 On 1 Jan 2013, at 22:51, Paul Ferrara paul.ferr...@insightbb.com wrote: All, I got a message probably a week ago that an iCloud backup has not happened for 2 weeks; today I got a similar one saying it’s been three weeks. I tried to manually back it up using settings, icloud, backup, and after about 15 minutes and getting to 5%, a message came up saying the backup has failed. I know it says the backup happens when the phone is locked, on wifi, and plugged in. I believe it has sat charging all night during this time and no backup. What do I need to do? Thanks. Paul -- You received this message because you are subscribed to the VIPhone Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the VIPhone Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the VIPhone Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the VIPhone Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the VIPhone Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com
Re: problem with iCloud backup
good luck! Regards, Neil Barnfather Talks List Administrator Twitter @neilbarnfather TalkNav is a Nuance, Code Factory and Sendero dealer, as well as an Apple iOS, Macintosh and Android accessibility specialist. For all your accessible phone, PDA and GPS related enquiries visit www.talknav.com URL: - www.talknav.com e-mail: - serv...@talknav.com Phone: - +44 844 999 4199 On 2 Jan 2013, at 15:19, Paul Ferrara paul.ferr...@insightbb.com wrote: Neil, it’s nowhere near too big; I have called Apple. We deleted the account and reset it on the phone and nothing so I’ve been transferred to a senior advisor. Paul From: Neil Barnfather - TalkNav Sent: Wednesday, January 02, 2013 9:28 AM To: viphone@googlegroups.com Subject: Re: problem with iCloud backup Paul, go into, settings, general, about. in here you can add up the things that are likely to be included, photos as well as app data is include… but, not the apps themselves. I doubt your backup is large enough to be near that, but it can be. My iPad backup is 4.2Gb and my iPHone fluctuates between 1.3Gb and 11.9Gb, depending on how many photos I've taken without dumping to my Mac. Regards, Neil Barnfather Talks List Administrator Twitter @neilbarnfather TalkNav is a Nuance, Code Factory and Sendero dealer, as well as an Apple iOS, Macintosh and Android accessibility specialist. For all your accessible phone, PDA and GPS related enquiries visit www.talknav.com URL: - www.talknav.com e-mail: - serv...@talknav.com Phone: - +44 844 999 4199 On 2 Jan 2013, at 13:56, Paul Ferrara paul.ferr...@insightbb.com wrote: Neil, how do I check this? It says 5 gigs of storage as I knew and expected since it is the free plan and it says 4.9 available. It’ll get to 6% on the manual backup and then say it cannot be completed. Paul From: Neil Barnfather - TalkNav Sent: Wednesday, January 02, 2013 6:09 AM To: viphone@googlegroups.com Subject: Re: problem with iCloud backup Paul, More fundamentally, are you on the free iCloud plan, as that only comes with I believe around 5Gb of iCloud storage. Noting that this is for everything you use for iCloud, contacts, e-mail etc, it could be that your iPhone backup is larger than the space available, and as such, there is not enough room… which the error message may just be misleading you over… check the size of data on your phone, photos etc. and compare. Regards, Neil Barnfather Talks List Administrator Twitter @neilbarnfather TalkNav is a Nuance, Code Factory and Sendero dealer, as well as an Apple iOS, Macintosh and Android accessibility specialist. For all your accessible phone, PDA and GPS related enquiries visit www.talknav.com URL: - www.talknav.com e-mail: - serv...@talknav.com Phone: - +44 844 999 4199 On 1 Jan 2013, at 22:51, Paul Ferrara paul.ferr...@insightbb.com wrote: All, I got a message probably a week ago that an iCloud backup has not happened for 2 weeks; today I got a similar one saying it’s been three weeks. I tried to manually back it up using settings, icloud, backup, and after about 15 minutes and getting to 5%, a message came up saying the backup has failed. I know it says the backup happens when the phone is locked, on wifi, and plugged in. I believe it has sat charging all night during this time and no backup. What do I need to do? Thanks. Paul -- You received this message because you are subscribed to the VIPhone Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the VIPhone Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the VIPhone Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the VIPhone Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone
Re: problem with iCloud backup
Neil. we have discovered my upload speed is dreadfully slow so it is probably causing a timeout during backup. I need to find out if my wife’s phone is backing up when she gets home later. I’m backing up 35.3 megs and it’s saying it takes an hour. I don’t think dial-up was that slow. Paul From: Neil Barnfather - TalkNav Sent: Wednesday, January 02, 2013 10:58 AM To: viphone@googlegroups.com Subject: Re: problem with iCloud backup good luck! Regards, Neil Barnfather Talks List Administrator Twitter @neilbarnfather TalkNav is a Nuance, Code Factory and Sendero dealer, as well as an Apple iOS, Macintosh and Android accessibility specialist. For all your accessible phone, PDA and GPS related enquiries visit www.talknav.com URL: - www.talknav.com e-mail: - serv...@talknav.com Phone: - +44 844 999 4199 On 2 Jan 2013, at 15:19, Paul Ferrara paul.ferr...@insightbb.com wrote: Neil, it’s nowhere near too big; I have called Apple. We deleted the account and reset it on the phone and nothing so I’ve been transferred to a senior advisor. Paul From: Neil Barnfather - TalkNav Sent: Wednesday, January 02, 2013 9:28 AM To: viphone@googlegroups.com Subject: Re: problem with iCloud backup Paul, go into, settings, general, about. in here you can add up the things that are likely to be included, photos as well as app data is include… but, not the apps themselves. I doubt your backup is large enough to be near that, but it can be. My iPad backup is 4.2Gb and my iPHone fluctuates between 1.3Gb and 11.9Gb, depending on how many photos I've taken without dumping to my Mac. Regards, Neil Barnfather Talks List Administrator Twitter @neilbarnfather TalkNav is a Nuance, Code Factory and Sendero dealer, as well as an Apple iOS, Macintosh and Android accessibility specialist. For all your accessible phone, PDA and GPS related enquiries visit www.talknav.com URL: - www.talknav.com e-mail: - serv...@talknav.com Phone: - +44 844 999 4199 On 2 Jan 2013, at 13:56, Paul Ferrara paul.ferr...@insightbb.com wrote: Neil, how do I check this? It says 5 gigs of storage as I knew and expected since it is the free plan and it says 4.9 available. It’ll get to 6% on the manual backup and then say it cannot be completed. Paul From: Neil Barnfather - TalkNav Sent: Wednesday, January 02, 2013 6:09 AM To: viphone@googlegroups.com Subject: Re: problem with iCloud backup Paul, More fundamentally, are you on the free iCloud plan, as that only comes with I believe around 5Gb of iCloud storage. Noting that this is for everything you use for iCloud, contacts, e-mail etc, it could be that your iPhone backup is larger than the space available, and as such, there is not enough room… which the error message may just be misleading you over… check the size of data on your phone, photos etc. and compare. Regards, Neil Barnfather Talks List Administrator Twitter @neilbarnfather TalkNav is a Nuance, Code Factory and Sendero dealer, as well as an Apple iOS, Macintosh and Android accessibility specialist. For all your accessible phone, PDA and GPS related enquiries visit www.talknav.com URL: - www.talknav.com e-mail: - serv...@talknav.com Phone: - +44 844 999 4199 On 1 Jan 2013, at 22:51, Paul Ferrara paul.ferr...@insightbb.com wrote: All, I got a message probably a week ago that an iCloud backup has not happened for 2 weeks; today I got a similar one saying it’s been three weeks. I tried to manually back it up using settings, icloud, backup, and after about 15 minutes and getting to 5%, a message came up saying the backup has failed. I know it says the backup happens when the phone is locked, on wifi, and plugged in. I believe it has sat charging all night during this time and no backup. What do I need to do? Thanks. Paul -- You received this message because you are subscribed to the VIPhone Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the VIPhone Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the VIPhone
Re: problem with iCloud backup
yes, that likely would cause a time out. Regards, Neil Barnfather Talks List Administrator Twitter @neilbarnfather TalkNav is a Nuance, Code Factory and Sendero dealer, as well as an Apple iOS, Macintosh and Android accessibility specialist. For all your accessible phone, PDA and GPS related enquiries visit www.talknav.com URL: - www.talknav.com e-mail: - serv...@talknav.com Phone: - +44 844 999 4199 On 2 Jan 2013, at 16:30, Paul Ferrara paul.ferr...@insightbb.com wrote: Neil. we have discovered my upload speed is dreadfully slow so it is probably causing a timeout during backup. I need to find out if my wife’s phone is backing up when she gets home later. I’m backing up 35.3 megs and it’s saying it takes an hour. I don’t think dial-up was that slow. Paul From: Neil Barnfather - TalkNav Sent: Wednesday, January 02, 2013 10:58 AM To: viphone@googlegroups.com Subject: Re: problem with iCloud backup good luck! Regards, Neil Barnfather Talks List Administrator Twitter @neilbarnfather TalkNav is a Nuance, Code Factory and Sendero dealer, as well as an Apple iOS, Macintosh and Android accessibility specialist. For all your accessible phone, PDA and GPS related enquiries visit www.talknav.com URL: - www.talknav.com e-mail: - serv...@talknav.com Phone: - +44 844 999 4199 On 2 Jan 2013, at 15:19, Paul Ferrara paul.ferr...@insightbb.com wrote: Neil, it’s nowhere near too big; I have called Apple. We deleted the account and reset it on the phone and nothing so I’ve been transferred to a senior advisor. Paul From: Neil Barnfather - TalkNav Sent: Wednesday, January 02, 2013 9:28 AM To: viphone@googlegroups.com Subject: Re: problem with iCloud backup Paul, go into, settings, general, about. in here you can add up the things that are likely to be included, photos as well as app data is include… but, not the apps themselves. I doubt your backup is large enough to be near that, but it can be. My iPad backup is 4.2Gb and my iPHone fluctuates between 1.3Gb and 11.9Gb, depending on how many photos I've taken without dumping to my Mac. Regards, Neil Barnfather Talks List Administrator Twitter @neilbarnfather TalkNav is a Nuance, Code Factory and Sendero dealer, as well as an Apple iOS, Macintosh and Android accessibility specialist. For all your accessible phone, PDA and GPS related enquiries visit www.talknav.com URL: - www.talknav.com e-mail: - serv...@talknav.com Phone: - +44 844 999 4199 On 2 Jan 2013, at 13:56, Paul Ferrara paul.ferr...@insightbb.com wrote: Neil, how do I check this? It says 5 gigs of storage as I knew and expected since it is the free plan and it says 4.9 available. It’ll get to 6% on the manual backup and then say it cannot be completed. Paul From: Neil Barnfather - TalkNav Sent: Wednesday, January 02, 2013 6:09 AM To: viphone@googlegroups.com Subject: Re: problem with iCloud backup Paul, More fundamentally, are you on the free iCloud plan, as that only comes with I believe around 5Gb of iCloud storage. Noting that this is for everything you use for iCloud, contacts, e-mail etc, it could be that your iPhone backup is larger than the space available, and as such, there is not enough room… which the error message may just be misleading you over… check the size of data on your phone, photos etc. and compare. Regards, Neil Barnfather Talks List Administrator Twitter @neilbarnfather TalkNav is a Nuance, Code Factory and Sendero dealer, as well as an Apple iOS, Macintosh and Android accessibility specialist. For all your accessible phone, PDA and GPS related enquiries visit www.talknav.com URL: - www.talknav.com e-mail: - serv...@talknav.com Phone: - +44 844 999 4199 On 1 Jan 2013, at 22:51, Paul Ferrara paul.ferr...@insightbb.com wrote: All, I got a message probably a week ago that an iCloud backup has not happened for 2 weeks; today I got a similar one saying it’s been three weeks. I tried to manually back it up using settings, icloud, backup, and after about 15 minutes and getting to 5%, a message came up saying the backup has failed. I know it says the backup happens when the phone is locked, on wifi, and plugged in. I believe it has sat charging all night during this time and no backup. What do I need to do? Thanks. Paul -- You received this message because you are subscribed to the VIPhone Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the VIPhone Google Group
Re: problem with iCloud backup
When was the last time you restarted your phone? Marcy weinberg Junior Partner Fedora Outlier, LLC Top down, BETTER THAN EXCELLENT ™ consulting, teaching and support http://www.fedoraoutlier.com 888-958-6979 ext.3801 ma...@fedoraoutlier.com Like us on FaceBook in the month of December for a chance to win a free $30 iTunes gift card. Go to: http://www.facebook.com/fedoraoutlierllc and click on the like button to be entered. Contest open to all new page likes, and the winner will be announced on January 10, 2013. . -- On Jan 1, 2013, at 5:51 PM, Paul Ferrara paul.ferr...@insightbb.com wrote: All, I got a message probably a week ago that an iCloud backup has not happened for 2 weeks; today I got a similar one saying it’s been three weeks. I tried to manually back it up using settings, icloud, backup, and after about 15 minutes and getting to 5%, a message came up saying the backup has failed. I know it says the backup happens when the phone is locked, on wifi, and plugged in. I believe it has sat charging all night during this time and no backup. What do I need to do? Thanks. Paul -- You received this message because you are subscribed to the VIPhone Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the VIPhone Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en.
Re: problem with iCloud backup
I turned it off on Sunday; is that what you mean? Paul From: Marcy Weinberg Sent: Tuesday, January 01, 2013 7:30 PM To: viphone@googlegroups.com Cc: mailto:viphone@googlegroups.com Subject: Re: problem with iCloud backup When was the last time you restarted your phone? Marcy weinberg Junior Partner Fedora Outlier, LLC Top down, BETTER THAN EXCELLENT ™ consulting, teaching and support http://www.fedoraoutlier.com 888-958-6979 ext.3801 ma...@fedoraoutlier.com Like us on FaceBook in the month of December for a chance to win a free $30 iTunes gift card. Go to: http://www.facebook.com/fedoraoutlierllc and click on the like button to be entered. Contest open to all new page likes, and the winner will be announced on January 10, 2013. . -- On Jan 1, 2013, at 5:51 PM, Paul Ferrara paul.ferr...@insightbb.com wrote: All, I got a message probably a week ago that an iCloud backup has not happened for 2 weeks; today I got a similar one saying it’s been three weeks. I tried to manually back it up using settings, icloud, backup, and after about 15 minutes and getting to 5%, a message came up saying the backup has failed. I know it says the backup happens when the phone is locked, on wifi, and plugged in. I believe it has sat charging all night during this time and no backup. What do I need to do? Thanks. Paul -- You received this message because you are subscribed to the VIPhone Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the VIPhone Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the VIPhone Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en.
Re: problem with iCloud backup
Yes. Go into settings turn iCloud off and then turn it back on again. Marcy weinberg Junior Partner Fedora Outlier, LLC Top down, BETTER THAN EXCELLENT ™ consulting, teaching and support http://www.fedoraoutlier.com 888-958-6979 ext.3801 ma...@fedoraoutlier.com Like us on FaceBook in the month of December for a chance to win a free $30 iTunes gift card. Go to: http://www.facebook.com/fedoraoutlierllc and click on the like button to be entered. Contest open to all new page likes, and the winner will be announced on January 10, 2013. . -- On Jan 1, 2013, at 7:58 PM, Paul Ferrara paul.ferr...@insightbb.com wrote: I turned it off on Sunday; is that what you mean? Paul From: Marcy Weinberg Sent: Tuesday, January 01, 2013 7:30 PM To: viphone@googlegroups.com Cc: mailto:viphone@googlegroups.com Subject: Re: problem with iCloud backup When was the last time you restarted your phone? Marcy weinberg Junior Partner Fedora Outlier, LLC Top down, BETTER THAN EXCELLENT ™ consulting, teaching and support http://www.fedoraoutlier.com 888-958-6979 ext.3801 ma...@fedoraoutlier.com Like us on FaceBook in the month of December for a chance to win a free $30 iTunes gift card. Go to: http://www.facebook.com/fedoraoutlierllc and click on the like button to be entered. Contest open to all new page likes, and the winner will be announced on January 10, 2013. . -- On Jan 1, 2013, at 5:51 PM, Paul Ferrara paul.ferr...@insightbb.com wrote: All, I got a message probably a week ago that an iCloud backup has not happened for 2 weeks; today I got a similar one saying it’s been three weeks. I tried to manually back it up using settings, icloud, backup, and after about 15 minutes and getting to 5%, a message came up saying the backup has failed. I know it says the backup happens when the phone is locked, on wifi, and plugged in. I believe it has sat charging all night during this time and no backup. What do I need to do? Thanks. Paul -- You received this message because you are subscribed to the VIPhone Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the VIPhone Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the VIPhone Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the VIPhone Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en.
