Re: Read2Go Bug?

2017-07-04 Thread Paul Richard McGann 

angela,

please let me know if you got my private email in your private email. hope 
everything s is okay.


hapy fourth of july!

respectfully,
rich

-Original Message- 
From: Angela L Griffith

Sent: Tuesday, July 04, 2017 5:50 AM
To: viphone@googlegroups.com
Subject: Re: Read2Go Bug?

Make sure you're actually signed into your Bookshare account in Read2aGo by 
opening Read2Go, tapping settings then checking weather it says signed in or 
signed out. If it says signed out, then you'll need to sign in. If it says 
signed in, try signing out then back in. I know this sounds 
counterintuitive, but it typically resolves some issues along those lines.


Hope it helps,

Angela L Griffith
Sent from my mobile phone


On Jul 2, 2017, at 12:16 PM, Arnold Schmidt <als5...@gmail.com> wrote:

Being that I use Voice Dream to read my Bookshare books, I can not answer 
your specific questions. But the following might help in the future. I 
never search for books within Voice Dream, rather, I use Safari to log 
into my account, and use Bookshare's search feature. If I find the book 
for which I am searching, I select the format I want, then tap the 
download button. When it finishes, Voice Dream is one of the options to 
open it. I no longer have Read To Go on my phone, but I'll bet it also 
would be one of the options to open your download.


Arnold Schmidt


Sent from  Arnold's  iPhone

On Jul 2, 2017, at 3:04 PM, Tom Lange <lang...@gmail.com> wrote:



Hi,

I'm having an issue with Read2Go and wonder if anybody's run across this 
one before.  Last night I used Read2Go to search for books by Paul Selig, 
an author who was featured on Coast To Coast, a nationally syndicated 
radio show. When I searched for this author, five titles showed up in the 
results list but they were listed as unavailable even though I could see 
the details for each title. I bought some of them using iBooks and just 
moments ago was able to download them from Bookshare using my laptop.  I 
could have saved myself some money and I'm not very pleased about having 
spent it needlessly in iBooks. Why did Read2Go show those books as 
unaivable? Are my Read2Go settings out of whack? Can I get a refund for 
those books from Apple?


Thanks,
Tom


Sent from my iPhone 7

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Re: Read2Go Bug?

2017-07-04 Thread TaraPrakash 
Signed in, The books  will not be available to download if you have not renewed 
your subscription.
Please make sure you have renewed our subscription.  Hope  that helps

Sent from my iPhone

> On Jul 4, 2017, at 5:50 AM, Angela L Griffith  
> wrote:
> 
> Make sure you're actually signed into your Bookshare account in Read2aGo by 
> opening Read2Go, tapping settings then checking weather it says signed in or 
> signed out. If it says signed out, then you'll need to sign in. If it says 
> signed in, try signing out then back in. I know this sounds counterintuitive, 
> but it typically resolves some issues along those lines.
> 
> Hope it helps,
> 
> Angela L Griffith
> Sent from my mobile phone
> 
>> On Jul 2, 2017, at 12:16 PM, Arnold Schmidt  wrote:
>> 
>> Being that I use Voice Dream to read my Bookshare books, I can not answer 
>> your specific questions. But the following might help in the future. I never 
>> search for books within Voice Dream, rather, I use Safari to log into my 
>> account, and use Bookshare's search feature. If I find the book for which I 
>> am searching, I select the format I want, then tap the download button. When 
>> it finishes, Voice Dream is one of the options to open it. I no longer have 
>> Read To Go on my phone, but I'll bet it also would be one of the options to 
>> open your download. 
>> 
>> Arnold Schmidt 
>> 
>> 
>> Sent from  Arnold's  iPhone
>> 
>> On Jul 2, 2017, at 3:04 PM, Tom Lange  wrote:
>> 
>> 
>> 
>> Hi,
>> 
>> I'm having an issue with Read2Go and wonder if anybody's run across this one 
>> before.  Last night I used Read2Go to search for books by Paul Selig, an 
>> author who was featured on Coast To Coast, a nationally syndicated radio 
>> show. When I searched for this author, five titles showed up in the results 
>> list but they were listed as unavailable even though I could see the details 
>> for each title. I bought some of them using iBooks and just moments ago was 
>> able to download them from Bookshare using my laptop.  I could have saved 
>> myself some money and I'm not very pleased about having spent it needlessly 
>> in iBooks. Why did Read2Go show those books as unaivable? Are my Read2Go 
>> settings out of whack? Can I get a refund for those books from Apple?  
>> 
>> Thanks,
>> Tom
>> 
>> 
>> Sent from my iPhone 7
>> 
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Re: Read2Go Bug?

2017-07-04 Thread Angela L Griffith 
Make sure you're actually signed into your Bookshare account in Read2aGo by 
opening Read2Go, tapping settings then checking weather it says signed in or 
signed out. If it says signed out, then you'll need to sign in. If it says 
signed in, try signing out then back in. I know this sounds counterintuitive, 
but it typically resolves some issues along those lines.

Hope it helps,

Angela L Griffith
Sent from my mobile phone

> On Jul 2, 2017, at 12:16 PM, Arnold Schmidt  wrote:
> 
> Being that I use Voice Dream to read my Bookshare books, I can not answer 
> your specific questions. But the following might help in the future. I never 
> search for books within Voice Dream, rather, I use Safari to log into my 
> account, and use Bookshare's search feature. If I find the book for which I 
> am searching, I select the format I want, then tap the download button. When 
> it finishes, Voice Dream is one of the options to open it. I no longer have 
> Read To Go on my phone, but I'll bet it also would be one of the options to 
> open your download. 
> 
> Arnold Schmidt 
> 
> 
> Sent from  Arnold's  iPhone
> 
> On Jul 2, 2017, at 3:04 PM, Tom Lange  wrote:
> 
> 
> 
> Hi,
> 
> I'm having an issue with Read2Go and wonder if anybody's run across this one 
> before.  Last night I used Read2Go to search for books by Paul Selig, an 
> author who was featured on Coast To Coast, a nationally syndicated radio 
> show. When I searched for this author, five titles showed up in the results 
> list but they were listed as unavailable even though I could see the details 
> for each title. I bought some of them using iBooks and just moments ago was 
> able to download them from Bookshare using my laptop.  I could have saved 
> myself some money and I'm not very pleased about having spent it needlessly 
> in iBooks. Why did Read2Go show those books as unaivable? Are my Read2Go 
> settings out of whack? Can I get a refund for those books from Apple?  
> 
> Thanks,
> Tom
> 
> 
> Sent from my iPhone 7
> 
> -- 
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For

Re: Read2Go Bug?

2017-07-02 Thread Kathy Brandt 
Something similar happened with me a few months ago. I hadn't done much, 
coincidentally or otherwise, with books on the device I was having the problem 
on. The titles I was interested in showed up on my other device OK, and I 
could've downloaded them. I signed out of, uninstalled, and reinstalled read to 
go, log back in, and then everything worked the way it should. 

> On Jul 2, 2017, at 3:04 PM, Tom Lange  wrote:
> 
> 
> 
> Hi,
> 
> I'm having an issue with Read2Go and wonder if anybody's run across this one 
> before.  Last night I used Read2Go to search for books by Paul Selig, an 
> author who was featured on Coast To Coast, a nationally syndicated radio 
> show. When I searched for this author, five titles showed up in the results 
> list but they were listed as unavailable even though I could see the details 
> for each title. I bought some of them using iBooks and just moments ago was 
> able to download them from Bookshare using my laptop.  I could have saved 
> myself some money and I'm not very pleased about having spent it needlessly 
> in iBooks. Why did Read2Go show those books as unaivable? Are my Read2Go 
> settings out of whack? Can I get a refund for those books from Apple?  
> 
> Thanks,
> Tom
> 
> 
> Sent from my iPhone 7
> 
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> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
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Re: Read2Go Bug?

2017-07-02 Thread Arnold Schmidt 
Being that I use Voice Dream to read my Bookshare books, I can not answer your 
specific questions. But the following might help in the future. I never search 
for books within Voice Dream, rather, I use Safari to log into my account, and 
use Bookshare's search feature. If I find the book for which I am searching, I 
select the format I want, then tap the download button. When it finishes, Voice 
Dream is one of the options to open it. I no longer have Read To Go on my 
phone, but I'll bet it also would be one of the options to open your download. 

Arnold Schmidt 


Sent from  Arnold's  iPhone

On Jul 2, 2017, at 3:04 PM, Tom Lange  wrote:



Hi,

I'm having an issue with Read2Go and wonder if anybody's run across this one 
before.  Last night I used Read2Go to search for books by Paul Selig, an author 
who was featured on Coast To Coast, a nationally syndicated radio show. When I 
searched for this author, five titles showed up in the results list but they 
were listed as unavailable even though I could see the details for each title. 
I bought some of them using iBooks and just moments ago was able to download 
them from Bookshare using my laptop.  I could have saved myself some money and 
I'm not very pleased about having spent it needlessly in iBooks. Why did 
Read2Go show those books as unaivable? Are my Read2Go settings out of whack? 
Can I get a refund for those books from Apple?  

Thanks,
Tom


Sent from my iPhone 7

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Read2Go Bug?

2017-07-02 Thread Tom Lange 


Hi,

I'm having an issue with Read2Go and wonder if anybody's run across this one 
before.  Last night I used Read2Go to search for books by Paul Selig, an author 
who was featured on Coast To Coast, a nationally syndicated radio show. When I 
searched for this author, five titles showed up in the results list but they 
were listed as unavailable even though I could see the details for each title. 
I bought some of them using iBooks and just moments ago was able to download 
them from Bookshare using my laptop.  I could have saved myself some money and 
I'm not very pleased about having spent it needlessly in iBooks. Why did 
Read2Go show those books as unaivable? Are my Read2Go settings out of whack? 
Can I get a refund for those books from Apple?  

Thanks,
Tom
 

Sent from my iPhone 7

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