Re: Your Apple Store Work Authorization & Service Confirmation
Hi Simon, We must be reading the lines differently. I'm reading this on a desktop computer, & it sounds like, to me anyways, that this phone info below is the phone you received as a replacement: iPhone 5s, GSM, 32GB, Gold Replacement Serial No: F97SQ01WFFFM Replacement IMEI: 013968007687927 Check your phone numbers to see if they match the numbers above. iPhone 5s/SE, Flat Rate Repair, sounds to me like this same repair would cost the same for both the 5S & 5 S E. Take care. Mike. Go Dodgers! Sent from my iBarstool. Arguing with a woman is like reading a software license agreement. In the end you have to ignore everything, & click I agree. - Original Message - From: Simon Wong To: viphone@googlegroups.com Sent: Monday, September 25, 2017 6:36 PM Subject: Re: Your Apple Store Work Authorization & Service Confirmation But where it says replacement its says 5s/SE. Sent from my iPhone On Sep 25, 2017, at 9:31 PM, Mike B. wrote: Hi Simon, It says: Model: IPHONE 5S Take care. Mike. Go Dodgers! Sent from my iBarstool. Arguing with a woman is like reading a software license agreement. In the end you have to ignore everything, & click I agree. - Original Message - From: Simon Wong To: viphone@googlegroups.com Cc: ci...@googlegroups.com Sent: Monday, September 25, 2017 6:14 PM Subject: Fwd: Your Apple Store Work Authorization & Service Confirmation Hi, how do I know which phone I have based on the message below: Sent from my iPhone Begin forwarded message: From: Apple Sainte-Catherine Date: August 26, 2017 at 6:14:35 PM GMT-4 To: simonwo...@sympatico.ca Subject: Your Apple Store Work Authorization & Service Confirmation Reply-To: donotre...@apple.com Thank you for visiting the Apple Store. Below is a copy of your service record. Apple Sainte-Catherine 26-Aug-17 (514) 906 8400 Genius Bar Work Authorization & Service Confirmation *R246239909* Repair No: R246239909 Customer Information Product Information Simon Wong Warranty Status: Protection Plan (A2) CAN Model: IPHONE 5S Date of Purchase: 09-May-16 Serial No: DX3PJ4ACFFFM IMEI: 013990005457418 Problem Description/Diagnosis Issue: Display separating due to swollen battery. Speaker phone not functional Steps to Reproduce: Visually confirmed Cosmetic Condition: Separating display, no damage. Contact Apple Support Case: 100271915006 Employee 204235895 Repair Estimate Item Number Description Price Amount Due Customer KBB 661-7718 iPhone 5s, GSM, 32GB, Gold Replacement Serial No: F97SQ01WFFFM Replacement IMEI: 013968007687927 $ 0.00 $ 0.00 S5140Z/A iPhone 5s/SE, Flat Rate Repair $ 349.00 $ 0.00 Tax $ 0.00 Total $ 349.00 $ 0.00 Work Authorization.I agree that the Repair Terms and Conditions on the reverse side of this page will apply to the service of the Product identified above; Apple is not responsible for any loss, corruption, or breach of the data on my product during service; as loss of data may occur as a result of the service, it is my responsibility to make a backup copy of my data before bringing my product to Apple for service; goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods. Parts and Service Item Number Description Price Amount Due Customer KBB Same as described above Total $ 349.00 $ 0.00 Thank you for choosing AppleCare for the repair of your Apple Product. To ensure the highest level of quality and reliability, all work is performed by AppleCare certified technicians using genuine Apple parts. Additionally, all repairs are backed by Apple’s 90-day service limited warranty, or the original one-year limited warranty, whichever is longer. Note: The items identified above have been exchanged by Apple for new or refurbished parts or products. Any applicable cost is indicated adjacent to the part(s) or product description. Service parts are subject to tax. If you need any future technical or administrative assistance, please contact AppleCare Support by calling 1-800-263-3394. Also, answers to many questions regarding the operation of your Apple Product can be found at: www.apple.com/ca/support/ Repair Terms and Conditions and be found at http://www.apple.com/legal/sales-support/terms/repair/retailservice.html. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itsel
RE: Your Apple Store Work Authorization & Service Confirmation
Hi Simon, It says “iPhone 5S GSM 32 Gb Gold”, the line where it says iPhone 5S/SE is in the place where they list the repair cost of $349 which you didn’t pay as it was covered under warranty. I assume they show it as iPhone 5S/SE because the repair cost for these two models would be the same since they are basically identical phones in terms of form factor/screen size. From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Simon Wong Sent: Monday, September 25, 2017 6:37 PM To: viphone@googlegroups.com Subject: Re: Your Apple Store Work Authorization & Service Confirmation But where it says replacement its says 5s/SE. Sent from my iPhone On Sep 25, 2017, at 9:31 PM, Mike B. mailto:mb69ma...@charter.net>> wrote: Hi Simon, It says: Model: IPHONE 5S Take care. Mike. Go Dodgers! Sent from my iBarstool. Arguing with a woman is like reading a software license agreement. In the end you have to ignore everything, & click I agree. - Original Message - From: Simon Wong<mailto:simonwo...@sympatico.ca> To: viphone@googlegroups.com<mailto:viphone@googlegroups.com> Cc: ci...@googlegroups.com<mailto:ci...@googlegroups.com> Sent: Monday, September 25, 2017 6:14 PM Subject: Fwd: Your Apple Store Work Authorization & Service Confirmation Hi, how do I know which phone I have based on the message below: Sent from my iPhone Begin forwarded message: From: Apple Sainte-Catherine mailto:donotre...@apple.com>> Date: August 26, 2017 at 6:14:35 PM GMT-4 To: simonwo...@sympatico.ca<mailto:simonwo...@sympatico.ca> Subject: Your Apple Store Work Authorization & Service Confirmation Reply-To: donotre...@apple.com<mailto:donotre...@apple.com> Thank you for visiting the Apple Store. Below is a copy of your service record. Apple Sainte-Catherine 26-Aug-17 (514) 906 8400 Genius Bar Work Authorization & Service Confirmation *R246239909* Repair No: R246239909 Customer Information Product Information Simon Wong Warranty Status: Protection Plan (A2) CAN Model: IPHONE 5S Date of Purchase: 09-May-16 Serial No: DX3PJ4ACFFFM IMEI: 013990005457418 Problem Description/Diagnosis Issue: Display separating due to swollen battery. Speaker phone not functional Steps to Reproduce: Visually confirmed Cosmetic Condition: Separating display, no damage. Contact Apple Support Case: 100271915006 Employee 204235895 Repair Estimate Item Number Description Price Amount Due Customer KBB 661-7718 iPhone 5s, GSM, 32GB, Gold Replacement Serial No: F97SQ01WFFFM Replacement IMEI: 013968007687927 $ 0.00 $ 0.00 S5140Z/A iPhone 5s/SE, Flat Rate Repair $ 349.00 $ 0.00 Tax $ 0.00 Total $ 349.00 $ 0.00 Work Authorization.I agree that the Repair Terms and Conditions on the reverse side of this page will apply to the service of the Product identified above; Apple is not responsible for any loss, corruption, or breach of the data on my product during service; as loss of data may occur as a result of the service, it is my responsibility to make a backup copy of my data before bringing my product to Apple for service; goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods. Parts and Service Item Number Description Price Amount Due Customer KBB Same as described above Total $ 349.00 $ 0.00 Thank you for choosing AppleCare for the repair of your Apple Product. To ensure the highest level of quality and reliability, all work is performed by AppleCare certified technicians using genuine Apple parts. Additionally, all repairs are backed by Apple’s 90-day service limited warranty, or the original one-year limited warranty, whichever is longer. Note: The items identified above have been exchanged by Apple for new or refurbished parts or products. Any applicable cost is indicated adjacent to the part(s) or product description. Service parts are subject to tax. If you need any future technical or administrative assistance, please contact AppleCare Support by calling 1-800-263-3394. Also, answers to many questions regarding the operation of your Apple Product can be found at: www.apple.com/ca/support/<http://www.apple.com/ca/support> Repair Terms and Conditions and be found at http://www.apple.com/legal/sales-support/terms/repair/retailservice.html. [http://outsideapple.apple.com/img/APPLE_EMAIL_LINK/spacer4.gif?v=2&a=E6IeaMXeK5V4VNkUMRztbPaEXYuSjZTHgeXqAu7HeXxIUZNdkxlyJLn4BGgNXpxuv62VhFdaH7ay8DHrjuJtX0%2BCC1jsRJJlhJIEVuaWlhB%2FsP%2FyYE1OyDG1YJNIu6ADLu1jAGuVE2zYZ9qP3WXM%2Fzh%2FGHN8BEPYVrdcW6XZHeRX5y5gCUSgjAg1Ah5a7EVfjk9eS6Iol1JIZe9EdyX19FODT4vS73bIK3y7u2uW39ZTXGP3NI0tAfrqLSKXHLrWDgyNBk4C3OHYGHLS7yNBrltv1e3VE0hflF4rlSQZ1X8FegUIafodhLJhtDJfysnJNRo5WVoFTSWBZOOJS39SbsFObkBN3hBEgQnJXQ54%2BqVOLGG%2FF5TbvDCqFZX%2BwYCwT038bW%2B2pTpmQKTL0FgU02nigKGnQFAD%2BwEBYNxVrSm6%2BTRBdfYOv5ftUw%2B0ApuX] -- The
Re: Your Apple Store Work Authorization & Service Confirmation
But where it says replacement its says 5s/SE. Sent from my iPhone > On Sep 25, 2017, at 9:31 PM, Mike B. wrote: > > Hi Simon, > > It says: > > Model: IPHONE 5S > > Take care. Mike. Go Dodgers! > Sent from my iBarstool. > Arguing with a woman is like reading a software license agreement. In the > end you have to ignore everything, & click I agree. > - Original Message - > From: Simon Wong > To: viphone@googlegroups.com > Cc: ci...@googlegroups.com > Sent: Monday, September 25, 2017 6:14 PM > Subject: Fwd: Your Apple Store Work Authorization & Service Confirmation > > Hi, how do I know which phone I have based on the message below: > > Sent from my iPhone > > Begin forwarded message: > >> From: Apple Sainte-Catherine >> Date: August 26, 2017 at 6:14:35 PM GMT-4 >> To: simonwo...@sympatico.ca >> Subject: Your Apple Store Work Authorization & ServiceConfirmation >> Reply-To: donotre...@apple.com >> >> Thank you for visiting the Apple Store. Below is a copy of your service >> record. >> Apple Sainte-Catherine >> 26-Aug-17 >> (514) 906 8400 >> Genius Bar Work Authorization & Service Confirmation >> >> Repair No: R246239909 >> Customer Information >> Product Information >> Simon Wong Warranty Status: Protection Plan (A2) >> CAN Model: IPHONE 5S >> Date of Purchase: 09-May-16 >> Serial No: DX3PJ4ACFFFM >> IMEI: 013990005457418 >> Problem Description/Diagnosis >> Issue: Display separating due to swollen battery. Speaker phone not >> functional >> Steps to Reproduce: Visually confirmed >> Cosmetic Condition: Separating display, no damage. >> Contact Apple Support Case: 100271915006 >> >> Employee 204235895 >> >> Repair Estimate >> Item Number Description Price Amount Due Customer KBB >> 661-7718 iPhone 5s, GSM, 32GB, Gold >> Replacement Serial No: F97SQ01WFFFM >> Replacement IMEI: 013968007687927$ 0.00 $ 0.00 >> S5140Z/A iPhone 5s/SE, Flat Rate Repair $ 349.00$ 0.00 >> Tax $ 0.00 >> Total$ 349.00$ 0.00 >> >> >> Work Authorization.I agree that the Repair Terms and Conditions on the >> reverse side of this page will apply to the service of the Product >> identified above; Apple is not responsible for any loss, corruption, or >> breach of the data on my product during service; as loss of data may occur >> as a result of the service, it is my responsibility to make a backup copy of >> my data before bringing my product to Apple for service; goods presented for >> repair may be replaced by refurbished goods of the same type rather than >> being repaired. Refurbished parts may be used to repair the goods. >> >> Parts and Service >> Item Number Description Price Amount Due Customer KBB >> Same as described above >> Total$ 349.00$ 0.00 >> >> Thank you for choosing AppleCare for the repair of your Apple Product. To >> ensure the highest level of quality and reliability, all work is performed >> by AppleCare certified technicians using genuine Apple parts. Additionally, >> all repairs are backed by Apple’s 90-day service limited warranty, or the >> original one-year limited warranty, whichever is longer. Note: The items >> identified above have been exchanged by Apple for new or refurbished parts >> or products. Any applicable cost is indicated adjacent to the part(s) or >> product description. Service parts are subject to tax. >> >> If you need any future technical or administrative assistance, please >> contact AppleCare Support by calling 1-800-263-3394. Also, answers to many >> questions regarding the operation of your Apple Product can be found at: >> www.apple.com/ca/support/ >> >> >> Repair Terms and Conditions and be found at >> http://www.apple.com/legal/sales-support/terms/repair/retailservice.html. >> >> >> >> >> > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > h
Re: Your Apple Store Work Authorization & Service Confirmation
Hi Simon, It says: Model: IPHONE 5S Take care. Mike. Go Dodgers! Sent from my iBarstool. Arguing with a woman is like reading a software license agreement. In the end you have to ignore everything, & click I agree. - Original Message - From: Simon Wong To: viphone@googlegroups.com Cc: ci...@googlegroups.com Sent: Monday, September 25, 2017 6:14 PM Subject: Fwd: Your Apple Store Work Authorization & Service Confirmation Hi, how do I know which phone I have based on the message below: Sent from my iPhone Begin forwarded message: From: Apple Sainte-Catherine Date: August 26, 2017 at 6:14:35 PM GMT-4 To: simonwo...@sympatico.ca Subject: Your Apple Store Work Authorization & Service Confirmation Reply-To: donotre...@apple.com Thank you for visiting the Apple Store. Below is a copy of your service record. Apple Sainte-Catherine 26-Aug-17 (514) 906 8400 Genius Bar Work Authorization & Service Confirmation *R246239909* Repair No: R246239909 Customer Information Product Information Simon Wong Warranty Status: Protection Plan (A2) CAN Model: IPHONE 5S Date of Purchase: 09-May-16 Serial No: DX3PJ4ACFFFM IMEI: 013990005457418 Problem Description/Diagnosis Issue: Display separating due to swollen battery. Speaker phone not functional Steps to Reproduce: Visually confirmed Cosmetic Condition: Separating display, no damage. Contact Apple Support Case: 100271915006 Employee 204235895 Repair Estimate Item Number Description Price Amount Due Customer KBB 661-7718 iPhone 5s, GSM, 32GB, Gold Replacement Serial No: F97SQ01WFFFM Replacement IMEI: 013968007687927 $ 0.00 $ 0.00 S5140Z/A iPhone 5s/SE, Flat Rate Repair $ 349.00 $ 0.00 Tax $ 0.00 Total $ 349.00 $ 0.00 Work Authorization.I agree that the Repair Terms and Conditions on the reverse side of this page will apply to the service of the Product identified above; Apple is not responsible for any loss, corruption, or breach of the data on my product during service; as loss of data may occur as a result of the service, it is my responsibility to make a backup copy of my data before bringing my product to Apple for service; goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods. Parts and Service Item Number Description Price Amount Due Customer KBB Same as described above Total $ 349.00 $ 0.00 Thank you for choosing AppleCare for the repair of your Apple Product. To ensure the highest level of quality and reliability, all work is performed by AppleCare certified technicians using genuine Apple parts. Additionally, all repairs are backed by Apple’s 90-day service limited warranty, or the original one-year limited warranty, whichever is longer. Note: The items identified above have been exchanged by Apple for new or refurbished parts or products. Any applicable cost is indicated adjacent to the part(s) or product description. Service parts are subject to tax. If you need any future technical or administrative assistance, please contact AppleCare Support by calling 1-800-263-3394. Also, answers to many questions regarding the operation of your Apple Product can be found at: www.apple.com/ca/support/ Repair Terms and Conditions and be found at http://www.apple.com/legal/sales-support/terms/repair/retailservice.html. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Q
Fwd: Your Apple Store Work Authorization & Service Confirmation
Hi, how do I know which phone I have based on the message below: Sent from my iPhone Begin forwarded message: > From: Apple Sainte-Catherine > Date: August 26, 2017 at 6:14:35 PM GMT-4 > To: simonwo...@sympatico.ca > Subject: Your Apple Store Work Authorization & Service Confirmation > Reply-To: donotre...@apple.com > > Thank you for visiting the Apple Store. Below is a copy of your service > record. > Apple Sainte-Catherine > 26-Aug-17 > (514) 906 8400 > Genius Bar Work Authorization & Service Confirmation > > Repair No: R246239909 > Customer Information > Product Information > Simon WongWarranty Status: Protection Plan (A2) > CAN Model: IPHONE 5S > Date of Purchase: 09-May-16 > Serial No: DX3PJ4ACFFFM > IMEI: 013990005457418 > Problem Description/Diagnosis > Issue: Display separating due to swollen battery. Speaker phone not functional > Steps to Reproduce: Visually confirmed > Cosmetic Condition: Separating display, no damage. > Contact Apple Support Case: 100271915006 > > Employee 204235895 > > Repair Estimate > Item Number Description Price Amount Due Customer KBB > 661-7718 iPhone 5s, GSM, 32GB, Gold > Replacement Serial No: F97SQ01WFFFM > Replacement IMEI: 013968007687927 $ 0.00 $ 0.00 > S5140Z/A iPhone 5s/SE, Flat Rate Repair $ 349.00 > $ 0.00 > Tax $ 0.00 > Total $ 349.00$ 0.00 > > Work Authorization.I agree that the Repair Terms and Conditions on the > reverse side of this page will apply to the service of the Product identified > above; Apple is not responsible for any loss, corruption, or breach of the > data on my product during service; as loss of data may occur as a result of > the service, it is my responsibility to make a backup copy of my data before > bringing my product to Apple for service; goods presented for repair may be > replaced by refurbished goods of the same type rather than being repaired. > Refurbished parts may be used to repair the goods. > > Parts and Service > Item Number Description Price Amount Due Customer KBB > Same as described above > Total $ 349.00$ 0.00 > Thank you for choosing AppleCare for the repair of your Apple Product. To > ensure the highest level of quality and reliability, all work is performed by > AppleCare certified technicians using genuine Apple parts. Additionally, all > repairs are backed by Apple’s 90-day service limited warranty, or the > original one-year limited warranty, whichever is longer. Note: The items > identified above have been exchanged by Apple for new or refurbished parts or > products. Any applicable cost is indicated adjacent to the part(s) or product > description. Service parts are subject to tax. > > If you need any future technical or administrative assistance, please contact > AppleCare Support by calling 1-800-263-3394. Also, answers to many questions > regarding the operation of your Apple Product can be found at: > www.apple.com/ca/support/ > > > Repair Terms and Conditions and be found at > http://www.apple.com/legal/sales-support/terms/repair/retailservice.html. > > > > -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.