Re: an Uber eats problem

[Kevin Thompson]

Hello, I have been having this exact same issue with Uber Eats now since the 
beginning of May. Finally, a couple of days ago, I wrote to support. Of course, 
their response was tried deleting, and reinstalling the app. Well, I’ve already 
tried that several times. That is not the answer. I even wrote them on their 
Facebook page last night, when I didn’t really get my questions answered 
through support. And because Support had already contacted me about the issue, 
my Facebook response was please reply to the email that was sent to me by 
Support. Well, what is the point of that, when they aren’t going to do anything 
about the issue? I never have issues getting assistance from Uber, as far as my 
trips are concerned. But this is the first time I’ve ever had to complain 
regarding Uber eats, and they truly are no help. And I agree, the thing that I 
like most about the Uber eats app, is the ability to customize my order exactly 
the way I want it. However, I cannot continue to deal with the app crashing 
every time I make a certain restaurant selection. It is very time-consuming to 
try continuously until you get it to work. Usually for me, I can’t get it to 
work until I’ve tried about eight, or nine different times. That is just a 
waste of time.

Kevin T Sent from my iPhone

> On Jul 18, 2019, at 1:19 PM, Shermeen Khan  wrote:
> 
> I can also confirm that I'm caonstantly being kicked out of the app,
> regardless of the restaurant I've chosen. I don't see how that
> experience can truly be captured in a screen-shot, and I, too, will
> contact uber eats help, although I'm not optimistic.
> 
> Shermeen
> 
> 
>> On 7/18/19, Paul and Paula Jordan  wrote:
>> Also, their delivery charges are much higher than door dash. That app is
>> reasonably accessible, though it’s taken me a while to figure it out. Having
>> said that, I’ll also say I’m not the best computer or IPhone user.
>> 
>> God bless!
>> 
>> Paula and Garçon
>> 
>> 
>> 
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
>> Of Wendy Alling
>> Sent: Thursday, July 18, 2019 10:01 AM
>> To: viphone@googlegroups.com
>> Subject: Re: an Uber eats problem
>> 
>> 
>> 
>> Hello all, I, too, have had problems with this app for the last couple of
>> months. The app keeps crashing. This was a great app when it worked. I love
>> to order from it because it was so easy. I sure hope they can get it fixed
>> soon. You’re right, support is atrocious.
>> 
>> Sent from my iPhone
>> 
>> 
>> On Jul 18, 2019, at 7:58 AM, Holly Anderson  wrote:
>> 
>> Uber eats support is atrocious. I had an issue where my card didn't get
>> charged. And I was trying to resolve it with them, and I kept working with
>> support for a day and a half, and it was like they weren't even reading my
>> messages. They would respond with, it looks like you have a pending payment,
>> and I'm like yes, I know, that's what I said in my message. Finally after a
>> day and a half, I just used my paypal, and got past it. I also have the
>> voiceover issues described. My boyfriend does too, he contacted them on
>> twitter and they told him to reset network settings. Yeah, that's not going
>> to fix it. So yeah, uber eats support is horrid! Its a shame the app is
>> broken, it used to work so well. And as someone who likes to customize my
>> order, its the best app for that. When it doesn't crash that is.
>> 
>> Holly
>> 
>> 
>> 
>> Sent from my iPhone
>> 
>> 
>> On Jul 17, 2019, at 7:10 PM, Kay Malmquist  wrote:
>> 
>> I don't know what you ordered with that many calories, but wow!  The only
>> thing is that we can't get Uber Eats to take this serious.  It is in other
>> restaurants as well.  I'm afraid that it is going to take more people
>> contacting them through the help part of the app.  There is even a voice
>> over subject there so they can see clearly that you are using voice over.
>> You send them a very concise message clearly explaining what is going on and
>> then they want more details. After you have explained from beginning to end,
>> step by step, how can you give more details?
>> 
>> 
>> 
>> Kay Malmquist
>> kay.malmqu...@gmail.com
>> 
>> 
>> 
>> Before you act, listen.
>> Before you react, think.
>> Before you spend, earn.
>> Before you criticize, wait.
>> Before you quit, try.
>> 
>> 
>> 
>> William Arthur Ward - 1921-1994 - Writer
>> 
>> 
>> - Original Message -
>> 
>> From:

Re: an Uber eats problem

[Shermeen Khan]

I can also confirm that I'm caonstantly being kicked out of the app,
regardless of the restaurant I've chosen. I don't see how that
experience can truly be captured in a screen-shot, and I, too, will
contact uber eats help, although I'm not optimistic.

Shermeen


On 7/18/19, Paul and Paula Jordan  wrote:
> Also, their delivery charges are much higher than door dash. That app is
> reasonably accessible, though it’s taken me a while to figure it out. Having
> said that, I’ll also say I’m not the best computer or IPhone user.
>
> God bless!
>
> Paula and Garçon
>
>
>
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
> Of Wendy Alling
> Sent: Thursday, July 18, 2019 10:01 AM
> To: viphone@googlegroups.com
> Subject: Re: an Uber eats problem
>
>
>
> Hello all, I, too, have had problems with this app for the last couple of
> months. The app keeps crashing. This was a great app when it worked. I love
> to order from it because it was so easy. I sure hope they can get it fixed
> soon. You’re right, support is atrocious.
>
> Sent from my iPhone
>
>
> On Jul 18, 2019, at 7:58 AM, Holly Anderson  wrote:
>
> Uber eats support is atrocious. I had an issue where my card didn't get
> charged. And I was trying to resolve it with them, and I kept working with
> support for a day and a half, and it was like they weren't even reading my
> messages. They would respond with, it looks like you have a pending payment,
> and I'm like yes, I know, that's what I said in my message. Finally after a
> day and a half, I just used my paypal, and got past it. I also have the
> voiceover issues described. My boyfriend does too, he contacted them on
> twitter and they told him to reset network settings. Yeah, that's not going
> to fix it. So yeah, uber eats support is horrid! Its a shame the app is
> broken, it used to work so well. And as someone who likes to customize my
> order, its the best app for that. When it doesn't crash that is.
>
> Holly
>
>
>
> Sent from my iPhone
>
>
> On Jul 17, 2019, at 7:10 PM, Kay Malmquist  wrote:
>
> I don't know what you ordered with that many calories, but wow!  The only
> thing is that we can't get Uber Eats to take this serious.  It is in other
> restaurants as well.  I'm afraid that it is going to take more people
> contacting them through the help part of the app.  There is even a voice
> over subject there so they can see clearly that you are using voice over.
> You send them a very concise message clearly explaining what is going on and
> then they want more details. After you have explained from beginning to end,
> step by step, how can you give more details?
>
>
>
> Kay Malmquist
> kay.malmqu...@gmail.com
>
>
>
> Before you act, listen.
> Before you react, think.
> Before you spend, earn.
> Before you criticize, wait.
> Before you quit, try.
>
>
>
> William Arthur Ward - 1921-1994 - Writer
>
>
> - Original Message -
>
> From: Alan Lemly <mailto:wale...@gmail.com>
>
> To: viphone@googlegroups.com
>
> Sent: Wednesday, July 17, 2019 4:48 PM
>
> Subject: RE: an Uber eats problem
>
>
>
> Hi Kay,
>
>
>
> I can confirm this issue with Uber Eats and attempting to order the double
> quarter pounder with cheese meal. I suspect the issue is because they have
> multiple items listed under the double quarter pounder with cheese and
> selecting one doesn't stick so you're unable to add it to your cart. It's
> either that or the fact that the app told me it had 791 thousand 610
> calories and it won't let you add it since that many calories will kill you.
> I was able to successfully add other McDonald's food items to my cart that
> did not drill down to a screen where you had to select from among multiple
> choices. I will say that when I double tapped on the double quarter pounder
> with cheese meal on the screen which opened that it appeared to place a
> bullet or some other mark next to it but Voiceover did not speak anything.
>
>
>
> You may have to pick something else from McDonald's until Uber Eats gets
> this fixed.
>
>
>
> Alan Lemly
>
>
>
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
> Of Kay Malmquist
> Sent: Wednesday, July 17, 2019 2:25 PM
> To: viphone@googlegroups.com
> Subject: an Uber eats problem
>
>
>
> Hi all,
>
> I can not believe that any of you have not experienced this problem.  Would
> you try it and see what happens to you?  If you have Uber eats, find an
> McDonald's and You can either use the popular choices or find the double
>

RE: an Uber eats problem

[Paul and Paula Jordan]

Also, their delivery charges are much higher than door dash. That app is 
reasonably accessible, though it’s taken me a while to figure it out. Having 
said that, I’ll also say I’m not the best computer or IPhone user. 

God bless!

Paula and Garçon

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Wendy Alling
Sent: Thursday, July 18, 2019 10:01 AM
To: viphone@googlegroups.com
Subject: Re: an Uber eats problem

 

Hello all, I, too, have had problems with this app for the last couple of 
months. The app keeps crashing. This was a great app when it worked. I love to 
order from it because it was so easy. I sure hope they can get it fixed soon. 
You’re right, support is atrocious.

Sent from my iPhone


On Jul 18, 2019, at 7:58 AM, Holly Anderson  wrote:

Uber eats support is atrocious. I had an issue where my card didn't get 
charged. And I was trying to resolve it with them, and I kept working with 
support for a day and a half, and it was like they weren't even reading my 
messages. They would respond with, it looks like you have a pending payment, 
and I'm like yes, I know, that's what I said in my message. Finally after a day 
and a half, I just used my paypal, and got past it. I also have the voiceover 
issues described. My boyfriend does too, he contacted them on twitter and they 
told him to reset network settings. Yeah, that's not going to fix it. So yeah, 
uber eats support is horrid! Its a shame the app is broken, it used to work so 
well. And as someone who likes to customize my order, its the best app for 
that. When it doesn't crash that is.

Holly

 

Sent from my iPhone


On Jul 17, 2019, at 7:10 PM, Kay Malmquist  wrote:

I don't know what you ordered with that many calories, but wow!  The only thing 
is that we can't get Uber Eats to take this serious.  It is in other 
restaurants as well.  I'm afraid that it is going to take more people 
contacting them through the help part of the app.  There is even a voice over 
subject there so they can see clearly that you are using voice over.  You send 
them a very concise message clearly explaining what is going on and then they 
want more details. After you have explained from beginning to end, step by 
step, how can you give more details?

 

Kay Malmquist
kay.malmqu...@gmail.com

 

Before you act, listen. 
Before you react, think. 
Before you spend, earn. 
Before you criticize, wait. 
Before you quit, try.

 

William Arthur Ward - 1921-1994 - Writer 
 

- Original Message - 

From: Alan Lemly <mailto:wale...@gmail.com>  

To: viphone@googlegroups.com 

Sent: Wednesday, July 17, 2019 4:48 PM

Subject: RE: an Uber eats problem

 

Hi Kay,

 

I can confirm this issue with Uber Eats and attempting to order the double 
quarter pounder with cheese meal. I suspect the issue is because they have 
multiple items listed under the double quarter pounder with cheese and 
selecting one doesn't stick so you're unable to add it to your cart. It's 
either that or the fact that the app told me it had 791 thousand 610 calories 
and it won't let you add it since that many calories will kill you. I was able 
to successfully add other McDonald's food items to my cart that did not drill 
down to a screen where you had to select from among multiple choices. I will 
say that when I double tapped on the double quarter pounder with cheese meal on 
the screen which opened that it appeared to place a bullet or some other mark 
next to it but Voiceover did not speak anything.

 

You may have to pick something else from McDonald's until Uber Eats gets this 
fixed.

 

Alan Lemly

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Kay Malmquist
Sent: Wednesday, July 17, 2019 2:25 PM
To: viphone@googlegroups.com
Subject: an Uber eats problem

 

Hi all,

I can not believe that any of you have not experienced this problem.  Would you 
try it and see what happens to you?  If you have Uber eats, find an McDonald's 
and You can either use the popular choices or find the double quarter pounder 
with cheese.  click on that.  It will take you to the double quarter pounder 
with cheese screen.  Flick right and you will get to a select options heading.  
If you keep flicking right,it will say required, then the first thing after 
that will say, double quarter with cheese large meal.  It will also give the 
number of calories and the price for that meal.  Double tap on that meal.  It 
is supposed to go to another screen that will allow you to choose your drink.  
However, it does not.  Instead, it just sits there and does nothing.  You can 
flick right until you get to the, add to cart button and try that as well.  It 
will not allow you to ad it to the cart.  We have tried this on two different 
phones with two different accounts and had the same results.  We have emailed 
them and they want to see a screen shot.  No help th

Re: an Uber eats problem

[Wendy Alling]

Hello all, I, too, have had problems with this app for the last couple of 
months. The app keeps crashing. This was a great app when it worked. I love to 
order from it because it was so easy. I sure hope they can get it fixed soon. 
You’re right, support is atrocious.

Sent from my iPhone

> On Jul 18, 2019, at 7:58 AM, Holly Anderson  wrote:
> 
> Uber eats support is atrocious. I had an issue where my card didn't get 
> charged. And I was trying to resolve it with them, and I kept working with 
> support for a day and a half, and it was like they weren't even reading my 
> messages. They would respond with, it looks like you have a pending payment, 
> and I'm like yes, I know, that's what I said in my message. Finally after a 
> day and a half, I just used my paypal, and got past it. I also have the 
> voiceover issues described. My boyfriend does too, he contacted them on 
> twitter and they told him to reset network settings. Yeah, that's not going 
> to fix it. So yeah, uber eats support is horrid! Its a shame the app is 
> broken, it used to work so well. And as someone who likes to customize my 
> order, its the best app for that. When it doesn't crash that is.
> Holly
> 
> 
> Sent from my iPhone
> 
>> On Jul 17, 2019, at 7:10 PM, Kay Malmquist  wrote:
>> 
>> I don't know what you ordered with that many calories, but wow!  The only 
>> thing is that we can't get Uber Eats to take this serious.  It is in other 
>> restaurants as well.  I'm afraid that it is going to take more people 
>> contacting them through the help part of the app.  There is even a voice 
>> over subject there so they can see clearly that you are using voice over.  
>> You send them a very concise message clearly explaining what is going on and 
>> then they want more details. After you have explained from beginning to end, 
>> step by step, how can you give more details?
>>  
>> Kay Malmquist
>> kay.malmqu...@gmail.com
>>  
>> Before you act, listen. 
>> Before you react, think. 
>> Before you spend, earn. 
>> Before you criticize, wait. 
>> Before you quit, try.
>>  
>> William Arthur Ward - 1921-1994 - Writer 
>>  
>> - Original Message -
>> From: Alan Lemly
>> To: viphone@googlegroups.com
>> Sent: Wednesday, July 17, 2019 4:48 PM
>> Subject: RE: an Uber eats problem
>> 
>> Hi Kay,
>>  
>> I can confirm this issue with Uber Eats and attempting to order the double 
>> quarter pounder with cheese meal. I suspect the issue is because they have 
>> multiple items listed under the double quarter pounder with cheese and 
>> selecting one doesn't stick so you're unable to add it to your cart. It's 
>> either that or the fact that the app told me it had 791 thousand 610 
>> calories and it won't let you add it since that many calories will kill you. 
>> I was able to successfully add other McDonald's food items to my cart that 
>> did not drill down to a screen where you had to select from among multiple 
>> choices. I will say that when I double tapped on the double quarter pounder 
>> with cheese meal on the screen which opened that it appeared to place a 
>> bullet or some other mark next to it but Voiceover did not speak anything.
>>  
>> You may have to pick something else from McDonald's until Uber Eats gets 
>> this fixed.
>>  
>> Alan Lemly
>>  
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
>> Of Kay Malmquist
>> Sent: Wednesday, July 17, 2019 2:25 PM
>> To: viphone@googlegroups.com
>> Subject: an Uber eats problem
>>  
>> Hi all,
>> I can not believe that any of you have not experienced this problem.  Would 
>> you try it and see what happens to you?  If you have Uber eats, find an 
>> McDonald's and You can either use the popular choices or find the double 
>> quarter pounder with cheese.  click on that.  It will take you to the double 
>> quarter pounder with cheese screen.  Flick right and you will get to a 
>> select options heading.  If you keep flicking right,it will say required, 
>> then the first thing after that will say, double quarter with cheese large 
>> meal.  It will also give the number of calories and the price for that meal. 
>>  Double tap on that meal.  It is supposed to go to another screen that will 
>> allow you to choose your drink.  However, it does not.  Instead, it just 
>> sits there and does nothing.  You can flick right until you get to the, add 
>> to cart button and try that as well.  It will not allow you to ad it to the 
&

Re: an Uber eats problem

[James English]

How is the website?

On 7/18/19, Holly Anderson  wrote:
> Uber eats support is atrocious. I had an issue where my card didn't get
> charged. And I was trying to resolve it with them, and I kept working with
> support for a day and a half, and it was like they weren't even reading my
> messages. They would respond with, it looks like you have a pending payment,
> and I'm like yes, I know, that's what I said in my message. Finally after a
> day and a half, I just used my paypal, and got past it. I also have the
> voiceover issues described. My boyfriend does too, he contacted them on
> twitter and they told him to reset network settings. Yeah, that's not going
> to fix it. So yeah, uber eats support is horrid! Its a shame the app is
> broken, it used to work so well. And as someone who likes to customize my
> order, its the best app for that. When it doesn't crash that is.
> Holly
>
>
> Sent from my iPhone
>
>> On Jul 17, 2019, at 7:10 PM, Kay Malmquist 
>> wrote:
>>
>> I don't know what you ordered with that many calories, but wow!  The only
>> thing is that we can't get Uber Eats to take this serious.  It is in other
>> restaurants as well.  I'm afraid that it is going to take more people
>> contacting them through the help part of the app.  There is even a voice
>> over subject there so they can see clearly that you are using voice over.
>> You send them a very concise message clearly explaining what is going on
>> and then they want more details. After you have explained from beginning
>> to end, step by step, how can you give more details?
>>
>> Kay Malmquist
>> kay.malmqu...@gmail.com
>>
>> Before you act, listen.
>> Before you react, think.
>> Before you spend, earn.
>> Before you criticize, wait.
>> Before you quit, try.
>>
>> William Arthur Ward - 1921-1994 - Writer
>>
>> - Original Message -
>> From: Alan Lemly
>> To: viphone@googlegroups.com
>> Sent: Wednesday, July 17, 2019 4:48 PM
>> Subject: RE: an Uber eats problem
>>
>> Hi Kay,
>>
>> I can confirm this issue with Uber Eats and attempting to order the double
>> quarter pounder with cheese meal. I suspect the issue is because they have
>> multiple items listed under the double quarter pounder with cheese and
>> selecting one doesn't stick so you're unable to add it to your cart. It's
>> either that or the fact that the app told me it had 791 thousand 610
>> calories and it won't let you add it since that many calories will kill
>> you. I was able to successfully add other McDonald's food items to my cart
>> that did not drill down to a screen where you had to select from among
>> multiple choices. I will say that when I double tapped on the double
>> quarter pounder with cheese meal on the screen which opened that it
>> appeared to place a bullet or some other mark next to it but Voiceover did
>> not speak anything.
>>
>> You may have to pick something else from McDonald's until Uber Eats gets
>> this fixed.
>>
>> Alan Lemly
>>
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
>> Of Kay Malmquist
>> Sent: Wednesday, July 17, 2019 2:25 PM
>> To: viphone@googlegroups.com
>> Subject: an Uber eats problem
>>
>> Hi all,
>> I can not believe that any of you have not experienced this problem.
>> Would you try it and see what happens to you?  If you have Uber eats, find
>> an McDonald's and You can either use the popular choices or find the
>> double quarter pounder with cheese.  click on that.  It will take you to
>> the double quarter pounder with cheese screen.  Flick right and you will
>> get to a select options heading.  If you keep flicking right,it will say
>> required, then the first thing after that will say, double quarter with
>> cheese large meal.  It will also give the number of calories and the price
>> for that meal.  Double tap on that meal.  It is supposed to go to another
>> screen that will allow you to choose your drink.  However, it does not.
>> Instead, it just sits there and does nothing.  You can flick right until
>> you get to the, add to cart button and try that as well.  It will not
>> allow you to ad it to the cart.  We have tried this on two different
>> phones with two different accounts and had the same results.  We have
>> emailed them and they want to see a screen shot.  No help there.  Let us
>> know what your findings are.  You don't have to by anything, just cancel.
>> We have been using this app for a long time with no 

Re: an Uber eats problem

[Holly Anderson]

Uber eats support is atrocious. I had an issue where my card didn't get 
charged. And I was trying to resolve it with them, and I kept working with 
support for a day and a half, and it was like they weren't even reading my 
messages. They would respond with, it looks like you have a pending payment, 
and I'm like yes, I know, that's what I said in my message. Finally after a day 
and a half, I just used my paypal, and got past it. I also have the voiceover 
issues described. My boyfriend does too, he contacted them on twitter and they 
told him to reset network settings. Yeah, that's not going to fix it. So yeah, 
uber eats support is horrid! Its a shame the app is broken, it used to work so 
well. And as someone who likes to customize my order, its the best app for 
that. When it doesn't crash that is.
Holly


Sent from my iPhone

> On Jul 17, 2019, at 7:10 PM, Kay Malmquist  wrote:
> 
> I don't know what you ordered with that many calories, but wow!  The only 
> thing is that we can't get Uber Eats to take this serious.  It is in other 
> restaurants as well.  I'm afraid that it is going to take more people 
> contacting them through the help part of the app.  There is even a voice over 
> subject there so they can see clearly that you are using voice over.  You 
> send them a very concise message clearly explaining what is going on and then 
> they want more details. After you have explained from beginning to end, step 
> by step, how can you give more details?
>  
> Kay Malmquist
> kay.malmqu...@gmail.com
>  
> Before you act, listen. 
> Before you react, think. 
> Before you spend, earn. 
> Before you criticize, wait. 
> Before you quit, try.
>  
> William Arthur Ward - 1921-1994 - Writer 
>  
> - Original Message -
> From: Alan Lemly
> To: viphone@googlegroups.com
> Sent: Wednesday, July 17, 2019 4:48 PM
> Subject: RE: an Uber eats problem
> 
> Hi Kay,
>  
> I can confirm this issue with Uber Eats and attempting to order the double 
> quarter pounder with cheese meal. I suspect the issue is because they have 
> multiple items listed under the double quarter pounder with cheese and 
> selecting one doesn't stick so you're unable to add it to your cart. It's 
> either that or the fact that the app told me it had 791 thousand 610 calories 
> and it won't let you add it since that many calories will kill you. I was 
> able to successfully add other McDonald's food items to my cart that did not 
> drill down to a screen where you had to select from among multiple choices. I 
> will say that when I double tapped on the double quarter pounder with cheese 
> meal on the screen which opened that it appeared to place a bullet or some 
> other mark next to it but Voiceover did not speak anything.
>  
> You may have to pick something else from McDonald's until Uber Eats gets this 
> fixed.
>  
> Alan Lemly
>  
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Kay Malmquist
> Sent: Wednesday, July 17, 2019 2:25 PM
> To: viphone@googlegroups.com
> Subject: an Uber eats problem
>  
> Hi all,
> I can not believe that any of you have not experienced this problem.  Would 
> you try it and see what happens to you?  If you have Uber eats, find an 
> McDonald's and You can either use the popular choices or find the double 
> quarter pounder with cheese.  click on that.  It will take you to the double 
> quarter pounder with cheese screen.  Flick right and you will get to a select 
> options heading.  If you keep flicking right,it will say required, then the 
> first thing after that will say, double quarter with cheese large meal.  It 
> will also give the number of calories and the price for that meal.  Double 
> tap on that meal.  It is supposed to go to another screen that will allow you 
> to choose your drink.  However, it does not.  Instead, it just sits there and 
> does nothing.  You can flick right until you get to the, add to cart button 
> and try that as well.  It will not allow you to ad it to the cart.  We have 
> tried this on two different phones with two different accounts and had the 
> same results.  We have emailed them and they want to see a screen shot.  No 
> help there.  Let us know what your findings are.  You don't have to by 
> anything, just cancel.  We have been using this app for a long time with no 
> trouble until now.  Thanks much for any help. 
>  
> Kay Malmquist
> kay.malmqu...@gmail.com
>  
> Before you act, listen. 
> Before you react, think. 
> Before you spend, earn. 
> Before you criticize, wait. 
> Before you quit, try.
>  
> William Arthur Ward - 1921-1994 - Writer 
>  
> -- 
> The following informatio

Re: an Uber eats problem

[Kay Malmquist]

I don't know what you ordered with that many calories, but wow!  The only 
thing is that we can't get Uber Eats to take this serious.  It is in other 
restaurants as well.  I'm afraid that it is going to take more people 
contacting them through the help part of the app.  There is even a voice 
over subject there so they can see clearly that you are using voice over. 
You send them a very concise message clearly explaining what is going on and 
then they want more details. After you have explained from beginning to end, 
step by step, how can you give more details?

Kay Malmquist
kay.malmqu...@gmail.com

Before you act, listen.
Before you react, think.
Before you spend, earn.
Before you criticize, wait.
Before you quit, try.

William Arthur Ward - 1921-1994 - Writer


  - Original Message - 
  From: Alan Lemly
  To: viphone@googlegroups.com
  Sent: Wednesday, July 17, 2019 4:48 PM
  Subject: RE: an Uber eats problem


  Hi Kay,



  I can confirm this issue with Uber Eats and attempting to order the double 
quarter pounder with cheese meal. I suspect the issue is because they have 
multiple items listed under the double quarter pounder with cheese and 
selecting one doesn't stick so you're unable to add it to your cart. It's 
either that or the fact that the app told me it had 791 thousand 610 
calories and it won't let you add it since that many calories will kill you. 
I was able to successfully add other McDonald's food items to my cart that 
did not drill down to a screen where you had to select from among multiple 
choices. I will say that when I double tapped on the double quarter pounder 
with cheese meal on the screen which opened that it appeared to place a 
bullet or some other mark next to it but Voiceover did not speak anything.



  You may have to pick something else from McDonald's until Uber Eats gets 
this fixed.



  Alan Lemly



  From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
Of Kay Malmquist
  Sent: Wednesday, July 17, 2019 2:25 PM
  To: viphone@googlegroups.com
  Subject: an Uber eats problem



  Hi all,

  I can not believe that any of you have not experienced this problem. 
Would you try it and see what happens to you?  If you have Uber eats, find 
an McDonald's and You can either use the popular choices or find the double 
quarter pounder with cheese.  click on that.  It will take you to the double 
quarter pounder with cheese screen.  Flick right and you will get to a 
select options heading.  If you keep flicking right,it will say required, 
then the first thing after that will say, double quarter with cheese large 
meal.  It will also give the number of calories and the price for that meal. 
Double tap on that meal.  It is supposed to go to another screen that will 
allow you to choose your drink.  However, it does not.  Instead, it just 
sits there and does nothing.  You can flick right until you get to the, add 
to cart button and try that as well.  It will not allow you to ad it to the 
cart.  We have tried this on two different phones with two different 
accounts and had the same results.  We have emailed them and they want to 
see a screen shot.  No help there.  Let us know what your findings are.  You 
don't have to by anything, just cancel.  We have been using this app for a 
long time with no trouble until now.  Thanks much for any help.



  Kay Malmquist
  kay.malmqu...@gmail.com



  Before you act, listen.
  Before you react, think.
  Before you spend, earn.
  Before you criticize, wait.
  Before you quit, try.



  William Arthur Ward - 1921-1994 - Writer


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list.

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if you feel that a member's post is inappropriate, please contact the owners 
or moderators directly rather than posting on the list itself.

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mk

Re: an Uber eats problem

[James English]

It's probably saving your life, not letting you order enough callories
to feed 300 people for a day. Is that the double quarter pounder with
cheese (catering package?)

On 7/17/19, Alan Lemly  wrote:
> Hi Kay,
>
>
>
> I can confirm this issue with Uber Eats and attempting to order the double
> quarter pounder with cheese meal. I suspect the issue is because they have
> multiple items listed under the double quarter pounder with cheese and
> selecting one doesn't stick so you're unable to add it to your cart. It's
> either that or the fact that the app told me it had 791 thousand 610
> calories and it won't let you add it since that many calories will kill you.
> I was able to successfully add other McDonald's food items to my cart that
> did not drill down to a screen where you had to select from among multiple
> choices. I will say that when I double tapped on the double quarter pounder
> with cheese meal on the screen which opened that it appeared to place a
> bullet or some other mark next to it but Voiceover did not speak anything.
>
>
>
> You may have to pick something else from McDonald's until Uber Eats gets
> this fixed.
>
>
>
> Alan Lemly
>
>
>
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
> Of Kay Malmquist
> Sent: Wednesday, July 17, 2019 2:25 PM
> To: viphone@googlegroups.com
> Subject: an Uber eats problem
>
>
>
> Hi all,
>
> I can not believe that any of you have not experienced this problem.  Would
> you try it and see what happens to you?  If you have Uber eats, find an
> McDonald's and You can either use the popular choices or find the double
> quarter pounder with cheese.  click on that.  It will take you to the double
> quarter pounder with cheese screen.  Flick right and you will get to a
> select options heading.  If you keep flicking right,it will say required,
> then the first thing after that will say, double quarter with cheese large
> meal.  It will also give the number of calories and the price for that meal.
>  Double tap on that meal.  It is supposed to go to another screen that will
> allow you to choose your drink.  However, it does not.  Instead, it just
> sits there and does nothing.  You can flick right until you get to the, add
> to cart button and try that as well.  It will not allow you to ad it to the
> cart.  We have tried this on two different phones with two different
> accounts and had the same results.  We have emailed them and they want to
> see a screen shot.  No help there.  Let us know what your findings are.  You
> don't have to by anything, just cancel.  We have been using this app for a
> long time with no trouble until now.  Thanks much for any help.
>
>
>
> Kay Malmquist
> kay.malmqu...@gmail.com
>
>
>
> Before you act, listen.
> Before you react, think.
> Before you spend, earn.
> Before you criticize, wait.
> Before you quit, try.
>
>
>
> William Arthur Ward - 1921-1994 - Writer
>
>
> --
> The following information is important for all members of the V iPhone
> list.
>
> If you have any questions or concerns about the running of this list, or if
> you feel that a member's post is inappropriate, please contact the owners or
> moderators directly rather than posting on the list itself.
>
> Your V iPhone list moderator is Mark Taylor. Mark can be reached at:
> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at
> caraqu...@caraquinn.com
>
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> ---
> You received this message because you are subscribed to the Google Groups
> "VIPhone" group.
> To unsubscribe from this group and stop receiving emails from it, send an
> email to viphone+unsubscr...@googlegroups.com.
> To view this discussion on the web visit
> https://groups.google.com/d/msgid/viphone/F015076BFA104094B2E5A78A02FAE8ED%40home
> <https://groups.google.com/d/msgid/viphone/F015076BFA104094B2E5A78A02FAE8ED%40home?utm_medium=email&utm_source=footer>
> .
>
> --
> The following information is important for all members of the V iPhone
> list.
>
> If you have any questions or concerns about the running of this list, or if
> you feel that a member's post is inappropriate, please contact the owners or
> moderators directly rather than posting on the list itself.
>
> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:
> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at
> caraqu...@caraquinn.com
>
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> ---
> You

RE: an Uber eats problem

[Alan Lemly]

Hi Kay,

 

I can confirm this issue with Uber Eats and attempting to order the double 
quarter pounder with cheese meal. I suspect the issue is because they have 
multiple items listed under the double quarter pounder with cheese and 
selecting one doesn't stick so you're unable to add it to your cart. It's 
either that or the fact that the app told me it had 791 thousand 610 calories 
and it won't let you add it since that many calories will kill you. I was able 
to successfully add other McDonald's food items to my cart that did not drill 
down to a screen where you had to select from among multiple choices. I will 
say that when I double tapped on the double quarter pounder with cheese meal on 
the screen which opened that it appeared to place a bullet or some other mark 
next to it but Voiceover did not speak anything.

 

You may have to pick something else from McDonald's until Uber Eats gets this 
fixed.

 

Alan Lemly

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Kay Malmquist
Sent: Wednesday, July 17, 2019 2:25 PM
To: viphone@googlegroups.com
Subject: an Uber eats problem

 

Hi all,

I can not believe that any of you have not experienced this problem.  Would you 
try it and see what happens to you?  If you have Uber eats, find an McDonald's 
and You can either use the popular choices or find the double quarter pounder 
with cheese.  click on that.  It will take you to the double quarter pounder 
with cheese screen.  Flick right and you will get to a select options heading.  
If you keep flicking right,it will say required, then the first thing after 
that will say, double quarter with cheese large meal.  It will also give the 
number of calories and the price for that meal.  Double tap on that meal.  It 
is supposed to go to another screen that will allow you to choose your drink.  
However, it does not.  Instead, it just sits there and does nothing.  You can 
flick right until you get to the, add to cart button and try that as well.  It 
will not allow you to ad it to the cart.  We have tried this on two different 
phones with two different accounts and had the same results.  We have emailed 
them and they want to see a screen shot.  No help there.  Let us know what your 
findings are.  You don't have to by anything, just cancel.  We have been using 
this app for a long time with no trouble until now.  Thanks much for any help. 

 

Kay Malmquist
kay.malmqu...@gmail.com

 

Before you act, listen. 
Before you react, think. 
Before you spend, earn. 
Before you criticize, wait. 
Before you quit, try.

 

William Arthur Ward - 1921-1994 - Writer 
 

-- 
The following information is important for all members of the V iPhone list.
 
If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.
 
Your V iPhone list moderator is Mark Taylor. Mark can be reached at: 
mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com
 
The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- 
You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
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<https://groups.google.com/d/msgid/viphone/F015076BFA104094B2E5A78A02FAE8ED%40home?utm_medium=email&utm_source=footer>
 .

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If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com

The archives for this list can be searched at:
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--- 
You received this message because you are subscribed to the Google Groups 
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To unsubscribe from this group and stop receiving emails from it, send an email 
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To view this discussion on the web visit 
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Re: an Uber eats problem

[Kay Malmquist]

I'm glad to hear that you reported this.  We have both reported this from 
two different phone with two different accounts.  We apparently got the same 
kind of response that you have.

Kay Malmquist
kay.malmqu...@gmail.com

Before you act, listen.
Before you react, think.
Before you spend, earn.
Before you criticize, wait.
Before you quit, try.

William Arthur Ward - 1921-1994 - Writer


  - Original Message - 
  From: Michael Feir
  To: viphone@googlegroups.com
  Sent: Wednesday, July 17, 2019 4:10 PM
  Subject: Re: an Uber eats problem


  I reported the problem a number of times over the past month. I've never 
had the sense that I've reached anybody who actually grasps the problem. 
Sadly, I can't find any alternative point of contact for UberEats which 
seems likely to break this barrier.


  On Wed, Jul 17, 2019 at 4:53 PM Kay Malmquist  
wrote:

James,
I agree with you about the support with the main Uber app.  They are 
very
responsive and that is what surprises me so much about the lack of 
interest
in the problem with Uber Eats.  I guess it's going to take a bunch of us
complaining to make them take a look at it.

Kay Malmquist
kay.malmqu...@gmail.com

Before you act, listen.
Before you react, think.
Before you spend, earn.
Before you criticize, wait.
Before you quit, try.

William Arthur Ward - 1921-1994 - Writer


- Original Message - 
From: "James English" 
To: 
Sent: Wednesday, July 17, 2019 3:43 PM
    Subject: Re: an Uber eats problem


The applebees one will be the fault of applebees, yes.

The support on the main uber app is generally good, I'm quite
surprised uber eats isn't.

On 7/17/19, Kay Malmquist  wrote:
> We used to have the crashing problem and now this one.  Problem is, 
how to
> get Uber Eats to listen and do something about it.  It is not just
> McDonald's.  I just used them as an example.
>
> Kay Malmquist
> kay.malmqu...@gmail.com
>
> Before you act, listen.
> Before you react, think.
> Before you spend, earn.
> Before you criticize, wait.
> Before you quit, try.
>
> William Arthur Ward - 1921-1994 - Writer
>
>
>   - Original Message -
>   From: Marcos Rodrigues
    >   To: viphone@googlegroups.com
>   Sent: Wednesday, July 17, 2019 2:28 PM
>   Subject: Re: an Uber eats problem
>
>
>   I have a different problem. After selecting the meal, the app 
crashes
> and
>
> closes, so I have to restart the order and it closes again.
>
>
>
>
>   This is a Voice Over problem because a sighted friend ordered the 
same
> meal on my phone without voice over and it worked fine.
>
>
>   Regards.
>
>
>   Sent from my iPhone
>
>   On Jul 17, 2019, at 3:21 PM, Kay Malmquist 
> wrote:
>
>
> Hi all,
> I can not believe that any of you have not experienced this 
problem.
> Would you try it and see what happens to you?  If you have Uber eats, 
find
> an McDonald's and You can either use the popular choices or find the
> double
>
> quarter pounder with cheese.  click on that.  It will take you to the
> double
>
> quarter pounder with cheese screen.  Flick right and you will get to a
> select options heading.  If you keep flicking right,it will say 
required,
> then the first thing after that will say, double quarter with cheese 
large
> meal.  It will also give the number of calories and the price for that
> meal.
>
> Double tap on that meal.  It is supposed to go to another screen that 
will
> allow you to choose your drink.  However, it does not.  Instead, it 
just
> sits there and does nothing.  You can flick right until you get to 
the,
> add
>
> to cart button and try that as well.  It will not allow you to ad it 
to
> the
>
> cart.  We have tried this on two different phones with two different
> accounts and had the same results.  We have emailed them and they want 
to
> see a screen shot.  No help there.  Let us know what your findings 
are.
> You
>
> don't have to by anything, just cancel.  We have been using this app 
for a
> long time with no trouble until now.  Thanks much for any help.
>
> Kay Malmquist
> kay.malmqu...@gmail.com
>
> Before you act, listen.
> Before you react, think.
> Before you spend, earn.
> Before you criticize, wait.
> Before you quit, try.
>
> William Arthur Ward - 1921-1

Re: an Uber eats problem

[Michael Feir]

I reported the problem a number of times over the past month. I've never
had the sense that I've reached anybody who actually grasps the problem.
Sadly, I can't find any alternative point of contact for UberEats which
seems likely to break this barrier.

On Wed, Jul 17, 2019 at 4:53 PM Kay Malmquist 
wrote:

> James,
> I agree with you about the support with the main Uber app.  They are very
> responsive and that is what surprises me so much about the lack of
> interest
> in the problem with Uber Eats.  I guess it's going to take a bunch of us
> complaining to make them take a look at it.
>
> Kay Malmquist
> kay.malmqu...@gmail.com
>
> Before you act, listen.
> Before you react, think.
> Before you spend, earn.
> Before you criticize, wait.
> Before you quit, try.
>
> William Arthur Ward - 1921-1994 - Writer
>
>
> - Original Message -
> From: "James English" 
> To: 
> Sent: Wednesday, July 17, 2019 3:43 PM
> Subject: Re: an Uber eats problem
>
>
> The applebees one will be the fault of applebees, yes.
>
> The support on the main uber app is generally good, I'm quite
> surprised uber eats isn't.
>
> On 7/17/19, Kay Malmquist  wrote:
> > We used to have the crashing problem and now this one.  Problem is, how
> to
> > get Uber Eats to listen and do something about it.  It is not just
> > McDonald's.  I just used them as an example.
> >
> > Kay Malmquist
> > kay.malmqu...@gmail.com
> >
> > Before you act, listen.
> > Before you react, think.
> > Before you spend, earn.
> > Before you criticize, wait.
> > Before you quit, try.
> >
> > William Arthur Ward - 1921-1994 - Writer
> >
> >
> >   - Original Message -
> >   From: Marcos Rodrigues
> >   To: viphone@googlegroups.com
> >   Sent: Wednesday, July 17, 2019 2:28 PM
> >   Subject: Re: an Uber eats problem
> >
> >
> >   I have a different problem. After selecting the meal, the app crashes
> > and
> >
> > closes, so I have to restart the order and it closes again.
> >
> >
> >
> >
> >   This is a Voice Over problem because a sighted friend ordered the same
> > meal on my phone without voice over and it worked fine.
> >
> >
> >   Regards.
> >
> >
> >   Sent from my iPhone
> >
> >   On Jul 17, 2019, at 3:21 PM, Kay Malmquist 
> > wrote:
> >
> >
> > Hi all,
> > I can not believe that any of you have not experienced this problem.
> > Would you try it and see what happens to you?  If you have Uber eats,
> find
> > an McDonald's and You can either use the popular choices or find the
> > double
> >
> > quarter pounder with cheese.  click on that.  It will take you to the
> > double
> >
> > quarter pounder with cheese screen.  Flick right and you will get to a
> > select options heading.  If you keep flicking right,it will say required,
> > then the first thing after that will say, double quarter with cheese
> large
> > meal.  It will also give the number of calories and the price for that
> > meal.
> >
> > Double tap on that meal.  It is supposed to go to another screen that
> will
> > allow you to choose your drink.  However, it does not.  Instead, it just
> > sits there and does nothing.  You can flick right until you get to the,
> > add
> >
> > to cart button and try that as well.  It will not allow you to ad it to
> > the
> >
> > cart.  We have tried this on two different phones with two different
> > accounts and had the same results.  We have emailed them and they want to
> > see a screen shot.  No help there.  Let us know what your findings are.
> > You
> >
> > don't have to by anything, just cancel.  We have been using this app for
> a
> > long time with no trouble until now.  Thanks much for any help.
> >
> > Kay Malmquist
> > kay.malmqu...@gmail.com
> >
> > Before you act, listen.
> > Before you react, think.
> > Before you spend, earn.
> > Before you criticize, wait.
> > Before you quit, try.
> >
> > William Arthur Ward - 1921-1994 - Writer
> >
> >
> >
> > --
> > The following information is important for all members of the V
> iPhone
> > list.
> >
> > If you have any questions or concerns about the running of this
> list,
> > or
> >
> > if you feel that a member's post is inappropriate, please contact the
> > owners
&g

Re: an Uber eats problem

[Kay Malmquist]

James,
I agree with you about the support with the main Uber app.  They are very 
responsive and that is what surprises me so much about the lack of interest 
in the problem with Uber Eats.  I guess it's going to take a bunch of us 
complaining to make them take a look at it.

Kay Malmquist
kay.malmqu...@gmail.com

Before you act, listen.
Before you react, think.
Before you spend, earn.
Before you criticize, wait.
Before you quit, try.

William Arthur Ward - 1921-1994 - Writer


- Original Message - 
From: "James English" 
To: 
Sent: Wednesday, July 17, 2019 3:43 PM
Subject: Re: an Uber eats problem


The applebees one will be the fault of applebees, yes.

The support on the main uber app is generally good, I'm quite
surprised uber eats isn't.

On 7/17/19, Kay Malmquist  wrote:
> We used to have the crashing problem and now this one.  Problem is, how to
> get Uber Eats to listen and do something about it.  It is not just
> McDonald's.  I just used them as an example.
>
> Kay Malmquist
> kay.malmqu...@gmail.com
>
> Before you act, listen.
> Before you react, think.
> Before you spend, earn.
> Before you criticize, wait.
> Before you quit, try.
>
> William Arthur Ward - 1921-1994 - Writer
>
>
>   - Original Message -
>   From: Marcos Rodrigues
>   To: viphone@googlegroups.com
>   Sent: Wednesday, July 17, 2019 2:28 PM
>   Subject: Re: an Uber eats problem
>
>
>   I have a different problem. After selecting the meal, the app crashes 
> and
>
> closes, so I have to restart the order and it closes again.
>
>
>
>
>   This is a Voice Over problem because a sighted friend ordered the same
> meal on my phone without voice over and it worked fine.
>
>
>   Regards.
>
>
>   Sent from my iPhone
>
>   On Jul 17, 2019, at 3:21 PM, Kay Malmquist 
> wrote:
>
>
> Hi all,
> I can not believe that any of you have not experienced this problem.
> Would you try it and see what happens to you?  If you have Uber eats, find
> an McDonald's and You can either use the popular choices or find the 
> double
>
> quarter pounder with cheese.  click on that.  It will take you to the 
> double
>
> quarter pounder with cheese screen.  Flick right and you will get to a
> select options heading.  If you keep flicking right,it will say required,
> then the first thing after that will say, double quarter with cheese large
> meal.  It will also give the number of calories and the price for that 
> meal.
>
> Double tap on that meal.  It is supposed to go to another screen that will
> allow you to choose your drink.  However, it does not.  Instead, it just
> sits there and does nothing.  You can flick right until you get to the, 
> add
>
> to cart button and try that as well.  It will not allow you to ad it to 
> the
>
> cart.  We have tried this on two different phones with two different
> accounts and had the same results.  We have emailed them and they want to
> see a screen shot.  No help there.  Let us know what your findings are. 
> You
>
> don't have to by anything, just cancel.  We have been using this app for a
> long time with no trouble until now.  Thanks much for any help.
>
> Kay Malmquist
> kay.malmqu...@gmail.com
>
> Before you act, listen.
> Before you react, think.
> Before you spend, earn.
> Before you criticize, wait.
> Before you quit, try.
>
> William Arthur Ward - 1921-1994 - Writer
>
>
>
> --
> The following information is important for all members of the V iPhone
> list.
>
> If you have any questions or concerns about the running of this list, 
> or
>
> if you feel that a member's post is inappropriate, please contact the 
> owners
>
> or moderators directly rather than posting on the list itself.
>
> Your V iPhone list moderator is Mark Taylor. Mark can be reached at:
> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at
> caraqu...@caraquinn.com
>
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> ---
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Re: an Uber eats problem

[James English]

The applebees one will be the fault of applebees, yes.

The support on the main uber app is generally good, I'm quite
surprised uber eats isn't.

On 7/17/19, Kay Malmquist  wrote:
> We used to have the crashing problem and now this one.  Problem is, how to
> get Uber Eats to listen and do something about it.  It is not just
> McDonald's.  I just used them as an example.
>
> Kay Malmquist
> kay.malmqu...@gmail.com
>
> Before you act, listen.
> Before you react, think.
> Before you spend, earn.
> Before you criticize, wait.
> Before you quit, try.
>
> William Arthur Ward - 1921-1994 - Writer
>
>
>   - Original Message -
>   From: Marcos Rodrigues
>   To: viphone@googlegroups.com
>   Sent: Wednesday, July 17, 2019 2:28 PM
>   Subject: Re: an Uber eats problem
>
>
>   I have a different problem. After selecting the meal, the app crashes and
>
> closes, so I have to restart the order and it closes again.
>
>
>
>
>   This is a Voice Over problem because a sighted friend ordered the same
> meal on my phone without voice over and it worked fine.
>
>
>   Regards.
>
>
>   Sent from my iPhone
>
>   On Jul 17, 2019, at 3:21 PM, Kay Malmquist 
> wrote:
>
>
> Hi all,
> I can not believe that any of you have not experienced this problem.
> Would you try it and see what happens to you?  If you have Uber eats, find
> an McDonald's and You can either use the popular choices or find the double
>
> quarter pounder with cheese.  click on that.  It will take you to the double
>
> quarter pounder with cheese screen.  Flick right and you will get to a
> select options heading.  If you keep flicking right,it will say required,
> then the first thing after that will say, double quarter with cheese large
> meal.  It will also give the number of calories and the price for that meal.
>
> Double tap on that meal.  It is supposed to go to another screen that will
> allow you to choose your drink.  However, it does not.  Instead, it just
> sits there and does nothing.  You can flick right until you get to the, add
>
> to cart button and try that as well.  It will not allow you to ad it to the
>
> cart.  We have tried this on two different phones with two different
> accounts and had the same results.  We have emailed them and they want to
> see a screen shot.  No help there.  Let us know what your findings are.  You
>
> don't have to by anything, just cancel.  We have been using this app for a
> long time with no trouble until now.  Thanks much for any help.
>
> Kay Malmquist
> kay.malmqu...@gmail.com
>
> Before you act, listen.
> Before you react, think.
> Before you spend, earn.
> Before you criticize, wait.
> Before you quit, try.
>
> William Arthur Ward - 1921-1994 - Writer
>
>
>
> --
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Re: an Uber eats problem

[Kay Malmquist]

We used to have the crashing problem and now this one.  Problem is, how to 
get Uber Eats to listen and do something about it.  It is not just 
McDonald's.  I just used them as an example.

Kay Malmquist
kay.malmqu...@gmail.com

Before you act, listen.
Before you react, think.
Before you spend, earn.
Before you criticize, wait.
Before you quit, try.

William Arthur Ward - 1921-1994 - Writer


  - Original Message - 
  From: Marcos Rodrigues
  To: viphone@googlegroups.com
  Sent: Wednesday, July 17, 2019 2:28 PM
  Subject: Re: an Uber eats problem


  I have a different problem. After selecting the meal, the app crashes and 
closes, so I have to restart the order and it closes again.




  This is a Voice Over problem because a sighted friend ordered the same 
meal on my phone without voice over and it worked fine.


  Regards.


  Sent from my iPhone

  On Jul 17, 2019, at 3:21 PM, Kay Malmquist  
wrote:


Hi all,
I can not believe that any of you have not experienced this problem. 
Would you try it and see what happens to you?  If you have Uber eats, find 
an McDonald's and You can either use the popular choices or find the double 
quarter pounder with cheese.  click on that.  It will take you to the double 
quarter pounder with cheese screen.  Flick right and you will get to a 
select options heading.  If you keep flicking right,it will say required, 
then the first thing after that will say, double quarter with cheese large 
meal.  It will also give the number of calories and the price for that meal. 
Double tap on that meal.  It is supposed to go to another screen that will 
allow you to choose your drink.  However, it does not.  Instead, it just 
sits there and does nothing.  You can flick right until you get to the, add 
to cart button and try that as well.  It will not allow you to ad it to the 
cart.  We have tried this on two different phones with two different 
accounts and had the same results.  We have emailed them and they want to 
see a screen shot.  No help there.  Let us know what your findings are.  You 
don't have to by anything, just cancel.  We have been using this app for a 
long time with no trouble until now.  Thanks much for any help.

Kay Malmquist
kay.malmqu...@gmail.com

Before you act, listen.
Before you react, think.
Before you spend, earn.
Before you criticize, wait.
Before you quit, try.

William Arthur Ward - 1921-1994 - Writer



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Re: an Uber eats problem

[Julie Dawson]

I've experienced this as well. Also has anyone noticed that when you order from 
Applebees there are no dessert selections? That shouls be programmed into the 
app from the Applebees side is that correct?
Julie
Live  simply,
  Love generously,
  Care  deeply,
  Speak  kindly
  And  leave the rest to God! 
 Please join me on
www.gamesgaloreandmore.com 
where through learning, friendship, activities, and growth, together we can 
build a site to be proud of. 
 

  - Original Message - 
  From: Kay Malmquist 
  To: viphone@googlegroups.com 
  Sent: Wednesday, July 17, 2019 11:25 AM
  Subject: an Uber eats problem


  Hi all,
  I can not believe that any of you have not experienced this problem.  Would 
you try it and see what happens to you?  If you have Uber eats, find an 
McDonald's and You can either use the popular choices or find the double 
quarter pounder with cheese.  click on that.  It will take you to the double 
quarter pounder with cheese screen.  Flick right and you will get to a select 
options heading.  If you keep flicking right,it will say required, then the 
first thing after that will say, double quarter with cheese large meal.  It 
will also give the number of calories and the price for that meal.  Double tap 
on that meal.  It is supposed to go to another screen that will allow you to 
choose your drink.  However, it does not.  Instead, it just sits there and does 
nothing.  You can flick right until you get to the, add to cart button and try 
that as well.  It will not allow you to ad it to the cart.  We have tried this 
on two different phones with two different accounts and had the same results.  
We have emailed them and they want to see a screen shot.  No help there.  Let 
us know what your findings are.  You don't have to by anything, just cancel.  
We have been using this app for a long time with no trouble until now.  Thanks 
much for any help. 

  Kay Malmquist
  kay.malmqu...@gmail.com

  Before you act, listen. 
  Before you react, think. 
  Before you spend, earn. 
  Before you criticize, wait. 
  Before you quit, try.

  William Arthur Ward - 1921-1994 - Writer 
   


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Re: an Uber eats problem

[Kay Malmquist]

Interestingly enough, it does the same thing in other menus for other 
restaurants.

Kay Malmquist
kay.malmqu...@gmail.com

Before you act, listen.
Before you react, think.
Before you spend, earn.
Before you criticize, wait.
Before you quit, try.

William Arthur Ward - 1921-1994 - Writer


  - Original Message - 
  From: 'Candie Stiles' via VIPhone
  To: viphone@googlegroups.com
  Sent: Wednesday, July 17, 2019 2:48 PM
  Subject: Re: an Uber eats problem


  You are right. I tried everything and it doesn't work.


  Sent from my iPhone

  On Jul 17, 2019, at 12:25 PM, Kay Malmquist  
wrote:


Hi all,
I can not believe that any of you have not experienced this problem. 
Would you try it and see what happens to you?  If you have Uber eats, find 
an McDonald's and You can either use the popular choices or find the double 
quarter pounder with cheese.  click on that.  It will take you to the double 
quarter pounder with cheese screen.  Flick right and you will get to a 
select options heading.  If you keep flicking right,it will say required, 
then the first thing after that will say, double quarter with cheese large 
meal.  It will also give the number of calories and the price for that meal. 
Double tap on that meal.  It is supposed to go to another screen that will 
allow you to choose your drink.  However, it does not.  Instead, it just 
sits there and does nothing.  You can flick right until you get to the, add 
to cart button and try that as well.  It will not allow you to ad it to the 
cart.  We have tried this on two different phones with two different 
accounts and had the same results.  We have emailed them and they want to 
see a screen shot.  No help there.  Let us know what your findings are.  You 
don't have to by anything, just cancel.  We have been using this app for a 
long time with no trouble until now.  Thanks much for any help.

Kay Malmquist
kay.malmqu...@gmail.com

Before you act, listen.
Before you react, think.
Before you spend, earn.
Before you criticize, wait.
Before you quit, try.

William Arthur Ward - 1921-1994 - Writer



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Re: an Uber eats problem

['Candie Stiles' via VIPhone]

You are right. I tried everything and it doesn't work.

Sent from my iPhone

> On Jul 17, 2019, at 12:25 PM, Kay Malmquist  wrote:
> 
> Hi all,
> I can not believe that any of you have not experienced this problem.  Would 
> you try it and see what happens to you?  If you have Uber eats, find an 
> McDonald's and You can either use the popular choices or find the double 
> quarter pounder with cheese.  click on that.  It will take you to the double 
> quarter pounder with cheese screen.  Flick right and you will get to a select 
> options heading.  If you keep flicking right,it will say required, then the 
> first thing after that will say, double quarter with cheese large meal.  It 
> will also give the number of calories and the price for that meal.  Double 
> tap on that meal.  It is supposed to go to another screen that will allow you 
> to choose your drink.  However, it does not.  Instead, it just sits there and 
> does nothing.  You can flick right until you get to the, add to cart button 
> and try that as well.  It will not allow you to ad it to the cart.  We have 
> tried this on two different phones with two different accounts and had the 
> same results.  We have emailed them and they want to see a screen shot.  No 
> help there.  Let us know what your findings are.  You don't have to by 
> anything, just cancel.  We have been using this app for a long time with no 
> trouble until now.  Thanks much for any help. 
>  
> Kay Malmquist
> kay.malmqu...@gmail.com
>  
> Before you act, listen. 
> Before you react, think. 
> Before you spend, earn. 
> Before you criticize, wait. 
> Before you quit, try.
>  
> William Arthur Ward - 1921-1994 - Writer 
>  
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>  
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Re: an Uber eats problem

[Marcos Rodrigues]

I have a different problem. After selecting the meal, the app crashes and 
closes, so I have to restart the order and it closes again.


This is a Voice Over problem because a sighted friend ordered the same meal on 
my phone without voice over and it worked fine.

Regards.

Sent from my iPhone

On Jul 17, 2019, at 3:21 PM, Kay Malmquist 
mailto:kay.malmqu...@gmail.com>> wrote:

Hi all,
I can not believe that any of you have not experienced this problem.  Would you 
try it and see what happens to you?  If you have Uber eats, find an McDonald's 
and You can either use the popular choices or find the double quarter pounder 
with cheese.  click on that.  It will take you to the double quarter pounder 
with cheese screen.  Flick right and you will get to a select options heading.  
If you keep flicking right,it will say required, then the first thing after 
that will say, double quarter with cheese large meal.  It will also give the 
number of calories and the price for that meal.  Double tap on that meal.  It 
is supposed to go to another screen that will allow you to choose your drink.  
However, it does not.  Instead, it just sits there and does nothing.  You can 
flick right until you get to the, add to cart button and try that as well.  It 
will not allow you to ad it to the cart.  We have tried this on two different 
phones with two different accounts and had the same results.  We have emailed 
them and they want to see a screen shot.  No help there.  Let us know what your 
findings are.  You don't have to by anything, just cancel.  We have been using 
this app for a long time with no trouble until now.  Thanks much for any help.

Kay Malmquist
kay.malmqu...@gmail.com

Before you act, listen.
Before you react, think.
Before you spend, earn.
Before you criticize, wait.
Before you quit, try.

William Arthur Ward - 1921-1994 - Writer


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an Uber eats problem

[Kay Malmquist]

Hi all,
I can not believe that any of you have not experienced this problem.  Would 
you try it and see what happens to you?  If you have Uber eats, find an 
McDonald's and You can either use the popular choices or find the double 
quarter pounder with cheese.  click on that.  It will take you to the double 
quarter pounder with cheese screen.  Flick right and you will get to a 
select options heading.  If you keep flicking right,it will say required, 
then the first thing after that will say, double quarter with cheese large 
meal.  It will also give the number of calories and the price for that meal. 
Double tap on that meal.  It is supposed to go to another screen that will 
allow you to choose your drink.  However, it does not.  Instead, it just 
sits there and does nothing.  You can flick right until you get to the, add 
to cart button and try that as well.  It will not allow you to ad it to the 
cart.  We have tried this on two different phones with two different 
accounts and had the same results.  We have emailed them and they want to 
see a screen shot.  No help there.  Let us know what your findings are.  You 
don't have to by anything, just cancel.  We have been using this app for a 
long time with no trouble until now.  Thanks much for any help.

Kay Malmquist
kay.malmqu...@gmail.com

Before you act, listen.
Before you react, think.
Before you spend, earn.
Before you criticize, wait.
Before you quit, try.

William Arthur Ward - 1921-1994 - Writer

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