issue signing in to iCloud

[Crystal French]

Hi,
I am having to change my email address.

Yesterday, I went in on my iPhone 5s and changed the email address on my Apple 
ID, and changed the password, too.

Everything seemed fine, and I got an email from Apple asking me to verify the 
changes, which I did.

Now, however, I can not sign in to iCloud.

It still comes up with the old Apple ID email address.

If I type in the old password it is rejected, and if I type in the new password 
it is rejected.

I can’t find anyway to make the change with iCloud to reflect the changes, and 
it won’t accept the password.

How can I change iCloud to show the new Apple Id and password.

Going into settings, and then iCloud wont’ let me by the incorrect sign in.

I did check in settings to see that it showed the new Apple ID email address, 
which it does.

Thanks, if anyone can get me out of this pickle.

Crystal 

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Re: issue signing in to iCloud

[Woody Anna Dresner]

Hi Crystal,

When it shows the old email address, do you change it to the new one? Make sure 
you’re using both the new email address and password.

Best,
Anna



> On Mar 24, 2015, at 2:23 PM, Crystal French  wrote:
> 
> Hi,
> I am having to change my email address.
>  
> Yesterday, I went in on my iPhone 5s and changed the email address on my 
> Apple ID, and changed the password, too.
>  
> Everything seemed fine, and I got an email from Apple asking me to verify the 
> changes, which I did.
>  
> Now, however, I can not sign in to iCloud.
>  
> It still comes up with the old Apple ID email address.
>  
> If I type in the old password it is rejected, and if I type in the new 
> password it is rejected.
>  
> I can’t find anyway to make the change with iCloud to reflect the changes, 
> and it won’t accept the password.
>  
> How can I change iCloud to show the new Apple Id and password.
>  
> Going into settings, and then iCloud wont’ let me by the incorrect sign in.
>  
> I did check in settings to see that it showed the new Apple ID email address, 
> which it does.
>  
> Thanks, if anyone can get me out of this pickle.
>  
> Crystal
> 
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Re: issue signing in to iCloud

[Crystal French]

Hi Anna,
The problem is that when the iCloud sign in dialog box comes up it only has a 
place to enter the password.

The old Apple ID and email are shown, but there is no place to enter the new 
Apple ID an email address.

I have tried using the old password and also the new password, but nothing 
works.

What I can not find is a place to enter the new Apple ID and email address.

As I said before, this is shown correctly in the Apple ID.

I can’t find any way to put in the new information for iCloud.

It won’t let me do anything in Settings because it wants me to sign in first.

I’m stuck in a loop.

Crystal 

From: Woody Anna Dresner 
Sent: Tuesday, March 24, 2015 2:49 PM
To: viphone@googlegroups.com 
Subject: Re: issue signing in to iCloud

Hi Crystal,

When it shows the old email address, do you change it to the new one? Make sure 
you’re using both the new email address and password.

Best,
Anna



  On Mar 24, 2015, at 2:23 PM, Crystal French  wrote:

  Hi,
  I am having to change my email address.

  Yesterday, I went in on my iPhone 5s and changed the email address on my 
Apple ID, and changed the password, too.

  Everything seemed fine, and I got an email from Apple asking me to verify the 
changes, which I did.

  Now, however, I can not sign in to iCloud.

  It still comes up with the old Apple ID email address.

  If I type in the old password it is rejected, and if I type in the new 
password it is rejected.

  I can’t find anyway to make the change with iCloud to reflect the changes, 
and it won’t accept the password.

  How can I change iCloud to show the new Apple Id and password.

  Going into settings, and then iCloud wont’ let me by the incorrect sign in.

  I did check in settings to see that it showed the new Apple ID email address, 
which it does.

  Thanks, if anyone can get me out of this pickle.

  Crystal 

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Re: issue signing in to iCloud

[Alex Hall]

Have you deleted the old one from your phone? In iCloud Settings, you should 
see a Delete Account button. This will remove the account from your device, it 
won't erase it outright and completely. You'd choose to leave everything 
(contacts, calendar events, etc) on your phone, when prompted. Once done, sign 
in with your new account and choose to merge all your data. That should work, 
unless I'm not understanding how you have things set up and what you're trying 
to do.
> On Mar 24, 2015, at 4:17 PM, Crystal French  wrote:
> 
> Hi Anna,
> The problem is that when the iCloud sign in dialog box comes up it only has a 
> place to enter the password.
>  
> The old Apple ID and email are shown, but there is no place to enter the new 
> Apple ID an email address.
>  
> I have tried using the old password and also the new password, but nothing 
> works.
>  
> What I can not find is a place to enter the new Apple ID and email address.
>  
> As I said before, this is shown correctly in the Apple ID.
>  
> I can’t find any way to put in the new information for iCloud.
>  
> It won’t let me do anything in Settings because it wants me to sign in first.
>  
> I’m stuck in a loop.
>  
> Crystal
>  
> From: Woody Anna Dresner <mailto:wadres...@att.net>
> Sent: Tuesday, March 24, 2015 2:49 PM
> To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
> Subject: Re: issue signing in to iCloud
>  
> Hi Crystal,
>  
> When it shows the old email address, do you change it to the new one? Make 
> sure you’re using both the new email address and password.
>  
> Best,
> Anna
>  
>  
>  
>> On Mar 24, 2015, at 2:23 PM, Crystal French > <mailto:rainc...@clearwire.net>> wrote:
>>  
>> Hi,
>> I am having to change my email address.
>>  
>> Yesterday, I went in on my iPhone 5s and changed the email address on my 
>> Apple ID, and changed the password, too.
>>  
>> Everything seemed fine, and I got an email from Apple asking me to verify 
>> the changes, which I did.
>>  
>> Now, however, I can not sign in to iCloud.
>>  
>> It still comes up with the old Apple ID email address.
>>  
>> If I type in the old password it is rejected, and if I type in the new 
>> password it is rejected.
>>  
>> I can’t find anyway to make the change with iCloud to reflect the changes, 
>> and it won’t accept the password.
>>  
>> How can I change iCloud to show the new Apple Id and password.
>>  
>> Going into settings, and then iCloud wont’ let me by the incorrect sign in.
>>  
>> I did check in settings to see that it showed the new Apple ID email 
>> address, which it does.
>>  
>> Thanks, if anyone can get me out of this pickle.
>>  
>> Crystal
>>  
>> -- 
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>> All new members to the this list are moderated by default. If you have any 
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>> member's post is inappropriate, please contact the owners or moderators 
>> directly rather than posting on the list itself. The archives for this list 
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Re: issue signing in to iCloud

[Kathy Brandt]

To take this a step further; I had something weird happen: I could sign and 
just fine on two of my devices to do back ups, but on my other device wouldn't 
let me, even though I was using the same Apple ID and password. Just on a whim 
I deleted the account from that device, saved everything that was on it, 
deleted the account from there, then put it back in after resetting network 
settings. After that it let me use my password!





On Mar 26, 2015, at 5:21 PM, Alex Hall  wrote:

Have you deleted the old one from your phone? In iCloud Settings, you should 
see a Delete Account button. This will remove the account from your device, it 
won't erase it outright and completely. You'd choose to leave everything 
(contacts, calendar events, etc) on your phone, when prompted. Once done, sign 
in with your new account and choose to merge all your data. That should work, 
unless I'm not understanding how you have things set up and what you're trying 
to do.
> On Mar 24, 2015, at 4:17 PM, Crystal French  wrote:
> 
> Hi Anna,
> The problem is that when the iCloud sign in dialog box comes up it only has a 
> place to enter the password.
>  
> The old Apple ID and email are shown, but there is no place to enter the new 
> Apple ID an email address.
>  
> I have tried using the old password and also the new password, but nothing 
> works.
>  
> What I can not find is a place to enter the new Apple ID and email address.
>  
> As I said before, this is shown correctly in the Apple ID.
>  
> I can’t find any way to put in the new information for iCloud.
>  
> It won’t let me do anything in Settings because it wants me to sign in first.
>  
> I’m stuck in a loop.
>  
> Crystal
>  
> From: Woody Anna Dresner
> Sent: Tuesday, March 24, 2015 2:49 PM
> To: viphone@googlegroups.com
> Subject: Re: issue signing in to iCloud
>  
> Hi Crystal,
>  
> When it shows the old email address, do you change it to the new one? Make 
> sure you’re using both the new email address and password.
>  
> Best,
> Anna
>  
>  
>  
>> On Mar 24, 2015, at 2:23 PM, Crystal French  wrote:
>>  
>> Hi,
>> I am having to change my email address.
>>  
>> Yesterday, I went in on my iPhone 5s and changed the email address on my 
>> Apple ID, and changed the password, too.
>>  
>> Everything seemed fine, and I got an email from Apple asking me to verify 
>> the changes, which I did.
>>  
>> Now, however, I can not sign in to iCloud.
>>  
>> It still comes up with the old Apple ID email address.
>>  
>> If I type in the old password it is rejected, and if I type in the new 
>> password it is rejected.
>>  
>> I can’t find anyway to make the change with iCloud to reflect the changes, 
>> and it won’t accept the password.
>>  
>> How can I change iCloud to show the new Apple Id and password.
>>  
>> Going into settings, and then iCloud wont’ let me by the incorrect sign in.
>>  
>> I did check in settings to see that it showed the new Apple ID email 
>> address, which it does.
>>  
>> Thanks, if anyone can get me out of this pickle.
>>  
>> Crystal
>>  
>> -- 
>> The following information is important for all members of the viphone list. 
>> All new members to the this list are moderated by default. If you have any 
>> questions or concerns about the running of this list, or if you feel that a 
>> member's post is inappropriate, please contact the owners or moderators 
>> directly rather than posting on the list itself. The archives for this list 
>> can be searched at http://www.mail-archive.com/viphone@googlegroups.com/.
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> 
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