Re: response received about weather bug

2013-07-10 Thread Alan Paganelli
That's their stock reply.  They may fix it in the next update but sense they 
just did an update, I wouldn't hold my breath waiting.  Even when the next 
version comes out, it could be fixed or made worse so it's 50/50.  I like the 
app because they access the neighborhood network stations.  We have one at the 
end of our block in the elementary school so I can't get any closer.  To give 
you an idea of how close it is, when the kids are playing on the playground I 
can hear them from my yard.

I still think that there should be an options menu and let the user add or 
uncheck features to suit their needs.
  - Original Message - 
  From: Robin Frost 
  To: viphone@googlegroups.com 
  Sent: Tuesday, July 09, 2013 4:28 PM
  Subject: Re: response received about weather bug


  Hi,
  I got a similar response both via email and twitter.  At least they're aware 
  of it and are also aware of our use of their app with voiceover.
  Robin


  -Original Message- 
  From: David Gross
  Sent: Tuesday, July 09, 2013 12:22 PM
  To: Viphone
  Subject: response received about weather bug

  This is the response I received from the developers.






  Dear Sir / Madam,

  Thank you for your email. We have created Case #: 00308679 for your 
  reference.

  We are aware of this issue and our engineers are currently working on
  the problem. We do not have a completion date yet for when it will be
  fixed.



  Thanks
  WeatherBug Customer Care

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response received about weather bug

2013-07-09 Thread David Gross
This is the response I received from the developers.






Dear Sir / Madam,

Thank you for your email. We have created Case #: 00308679 for your reference.

We are aware of this issue and our engineers are currently working on
the problem. We do not have a completion date yet for when it will be
fixed.



Thanks
WeatherBug Customer Care

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Re: response received about weather bug

2013-07-09 Thread Alan Paganelli
Yes, the old run around trick!  Thanks though for sharing their response.  They 
might actually do it but not until their next update and no guarantee that they 
fix that and something else that use to work no longer does.  That's what 
happens when developers want their app to be all things to all people rather 
then to  make an app and let the user select which features they want active at 
any given time.  Maybe a little harder to do but it makes for a more useful app.
  - Original Message - 
  From: David Gross 
  To: Viphone 
  Sent: Tuesday, July 09, 2013 9:22 AM
  Subject: response received about weather bug


  This is the response I received from the developers.






  Dear Sir / Madam,

  Thank you for your email. We have created Case #: 00308679 for your reference.

  We are aware of this issue and our engineers are currently working on
  the problem. We do not have a completion date yet for when it will be
  fixed.



  Thanks
  WeatherBug Customer Care

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Re: response received about weather bug

2013-07-09 Thread Robin Frost

Hi,
I got a similar response both via email and twitter.  At least they're aware 
of it and are also aware of our use of their app with voiceover.

Robin


-Original Message- 
From: David Gross

Sent: Tuesday, July 09, 2013 12:22 PM
To: Viphone
Subject: response received about weather bug

This is the response I received from the developers.






Dear Sir / Madam,

Thank you for your email. We have created Case #: 00308679 for your 
reference.


We are aware of this issue and our engineers are currently working on
the problem. We do not have a completion date yet for when it will be
fixed.



Thanks
WeatherBug Customer Care

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