RE: Unable to get VNC 4.0 to work

[James Weatherall]

Barbara,

"Connection timed out" is often caused by firewall misconfiguration.  If the
firewall isn't allowing connections to the specified port, it will often
simply drop the network packets, causing the viewer to receive no response
and to eventually timeout.

Regards,

Wez @ RealVNC Ltd.
 

> -Original Message-
> From: [EMAIL PROTECTED] 
> [mailto:[EMAIL PROTECTED] On Behalf Of Savaliski, Barbara
> Sent: 22 March 2005 17:00
> To: 'vnc-list@realvnc.com'
> Subject: Unable to get VNC 4.0 to work
> 
> Hi 
> 
> I have used VNC 3.7 in the past with no problems. I 
> downloaded and installed
> the new version, 4.0 and I can't get it to work. I loaded it 
> on two PCs I
> have in my office. Neither of them have ever had VNC (of any 
> version) loaded
> before. I loaded just the viewer on the one and both viewer 
> and server on
> the other. I tried connecting by PC name and IP address. In 
> all cases the
> connection attempt times out. 
> 
> Any ideas? Is there a setting I need to check?
> 
> Thanks
> 
>  
> 
> BOBBI SAVALISKI
> 
> OFFICE OF ITS
> 
> CLIENT SERVICES ANALYST
> 
> CARROLL COUNTY GOVERNMENT
> 
> 225 N CENTER STREET
> 
> WESTMINSTER, MD 21157
> 
> 410.386.2046
> 
> [EMAIL PROTECTED]  
> 
> [demime 1.01d removed an attachment of type image/jpeg which 
> had a name of image001.jpg]
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RE: Unable to get VNC 4.0 to work

[Paul Haskew]

Barbara,

Welcome to the list...

Do you happen to have any type of firewalls running? Also, what operating
systems are you currently utilizing? If it is windows xp make sure that its
own internal firewall is turned off.

Cheers

Paul Haskew

-Original Message-
From: Savaliski, Barbara [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, March 22, 2005 9:00 AM
To: 'vnc-list@realvnc.com'
Subject: Unable to get VNC 4.0 to work

Hi 

I have used VNC 3.7 in the past with no problems. I downloaded and installed
the new version, 4.0 and I can't get it to work. I loaded it on two PCs I
have in my office. Neither of them have ever had VNC (of any version) loaded
before. I loaded just the viewer on the one and both viewer and server on
the other. I tried connecting by PC name and IP address. In all cases the
connection attempt times out. 

Any ideas? Is there a setting I need to check?

Thanks

 

BOBBI SAVALISKI

OFFICE OF ITS

CLIENT SERVICES ANALYST

CARROLL COUNTY GOVERNMENT

225 N CENTER STREET

WESTMINSTER, MD 21157

410.386.2046

[EMAIL PROTECTED]  

[demime 1.01d removed an attachment of type image/jpeg which had a name of
image001.jpg]
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