Re: [VoiceOps] Spike in customers numbers showing SPAM?

[Mike Johnston via VoiceOps]

We had two reports on 2024-01-25.  Both were reporting that Verizon 
cellphone recipients would see "Potential Spam" if they called from 
their main number.


One is a manufacturer in one of our ILEC exchanges, OCN 1505. The other 
is a school in one of our CLEC exchanges, OCN 914F.


These are A attested and signed SIP calls via Inteliquent.

Later on 2024-01-25, I asked Inteliquent, in a ticket, if they knew of 
any changes with their interconnect(s) with Verizon, or anything else 
that might be causing the change.  They did not have any insight for 
us.  Instead, they suggested the subscribers go to 
https://voicespamfeedback.com/vsf/
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Re: [VoiceOps] Spike in customers numbers showing SPAM?

[Todd Wolf via VoiceOps]

I would first ask them what they changed and if they will fix it.. I am moving 
a bunch to a couple other providers, Flow route and intellequant for example

Sent from my iPhone

Todd Wolf



On Feb 1, 2024, at 3:47 PM, Carlos Alvarez via VoiceOps  
wrote:


Well that is ultra crappy.  I checked a couple of the problem numbers and some 
were showing blocked CNAM.  Now, we never do this as a policy, but I figured 
somehow we screwed those up.  Guess not.  I wonder what they’d charge us if I 
just submit an update for all numbers.


On Feb 1, 2024 at 1:45:10 PM, Todd Wolf 
mailto:tw...@wolftechgroup.com>> wrote:
apparently they have started using a different ULC that has impacted CNAM 
settingswe had hundreds of numbers that we needed to manual submit new CNAM 
settings with them because it made them start to show as "Bandwidth" or Private 
and our customers where getting there outgoing calls flagged as potential spam 
by the party they were calling.







From: VoiceOps 
mailto:voiceops-boun...@voiceops.org>> on behalf 
of Carlos Alvarez via VoiceOps 
mailto:voiceops@voiceops.org>>
Sent: Thursday, February 1, 2024 3:16 PM
To: VoiceOps mailto:voiceops@voiceops.org>>
Subject: Re: [VoiceOps] Spike in customers numbers showing SPAM?

I just looked up the last few customer reports of this, and all of them are 
Bandwidth numbers.


On Feb 1, 2024 at 12:05:25 PM, Todd Wolf 
mailto:tw...@wolftechgroup.com>> wrote:
This has affected TNs we use Bandwidth for and apparently they have changed how 
certain LATA are sourced for CNAM which caused them to present as “Bandwidth” 
so people were reporting as SPAM.. I was told it affected There have been 
changes with DIDs in LATAs 973 (Palm Springs, CA), 342 (Marquette, MI), and 120 
(Portland, ME) Rate Centers.
Sent from my iPhone

Todd Wolf

Wolf Technology Group



On Feb 1, 2024, at 2:01 PM, Adam Miller via VoiceOps 
mailto:voiceops@voiceops.org>> wrote:


We have seen it as well, primarily with Verizon.

Sent via mobile
Adam Miller
SimSIP, LLC

From: VoiceOps 
mailto:voiceops-boun...@voiceops.org>> on behalf 
of Carlos Alvarez via VoiceOps 
mailto:voiceops@voiceops.org>>
Sent: Thursday, February 1, 2024 12:39:25 PM
To: VoiceOps mailto:voiceops@voiceops.org>>
Subject: Re: [VoiceOps] Spike in customers numbers showing SPAM?

Caution: This email originated from outside SimSIP, LLC. Do not click links or 
open attachments unless you recognize the sender and know the content is safe. 
If this is a phishing email, please delete the message.

We’ve had more reports of this than usual, suddenly.  For us it feels more 
related to T-Mobile, but I haven’t carefully tracked it.


On Feb 1, 2024 at 10:57:27 AM, Christopher Aloi via VoiceOps 
mailto:voiceops@voiceops.org>> wrote:
Hey All,

Anyone else seeing a spike in customers reporting their numbers are showing as 
SPAM?  I have a number of customers who popped up over the last seven days with 
this problem.  I am also hearing some of our internal numbers are coming up 
this way.  It seems a lot of these calls are ending with Verizon Wireless.  My 
calls all have A level attestation.  I am in Upstate NY and most of these calls 
are as well.  I have directed customers to the free caller registry in the 
past, but this sudden spike feels alarming.

Chris



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Re: [VoiceOps] Spike in customers numbers showing SPAM?

[Carlos Alvarez via VoiceOps]

 Well that is ultra crappy.  I checked a couple of the problem numbers and
some were showing blocked CNAM.  Now, we never do this as a policy, but I
figured somehow we screwed those up.  Guess not.  I wonder what they’d
charge us if I just submit an update for all numbers.


On Feb 1, 2024 at 1:45:10 PM, Todd Wolf  wrote:

> apparently they have started using a different ULC that has impacted CNAM
> settingswe had hundreds of numbers that we needed to manual submit new
> CNAM settings with them because it made them start to show as "Bandwidth"
> or Private and our customers where getting there outgoing calls flagged as
> potential spam by the party they were calling.
>
>
> --
> *From:* VoiceOps  on behalf of Carlos
> Alvarez via VoiceOps 
> *Sent:* Thursday, February 1, 2024 3:16 PM
> *To:* VoiceOps 
> *Subject:* Re: [VoiceOps] Spike in customers numbers showing SPAM?
>
> I just looked up the last few customer reports of this, and all of them
> are Bandwidth numbers.
>
>
> On Feb 1, 2024 at 12:05:25 PM, Todd Wolf  wrote:
>
> This has affected TNs we use Bandwidth for and apparently they have
> changed how certain LATA are sourced for CNAM which caused them to present
> as “Bandwidth” so people were reporting as SPAM.. I was told it affected There
> have been changes with DIDs in LATAs 973 (Palm Springs, CA), 342
> (Marquette, MI), and 120 (Portland, ME) Rate Centers.
> Sent from my iPhone
>
> Todd Wolf
>
> Wolf Technology Group
>
>
>
> On Feb 1, 2024, at 2:01 PM, Adam Miller via VoiceOps <
> voiceops@voiceops.org> wrote:
>
> 
> We have seen it as well, primarily with Verizon.
>
> Sent via mobile
> Adam Miller
> SimSIP, LLC
> --
> *From:* VoiceOps  on behalf of Carlos
> Alvarez via VoiceOps 
> *Sent:* Thursday, February 1, 2024 12:39:25 PM
> *To:* VoiceOps 
> *Subject:* Re: [VoiceOps] Spike in customers numbers showing SPAM?
>
> Caution: This email originated from outside SimSIP, LLC. Do not click
> links or open attachments unless you recognize the sender and know the
> content is safe. If this is a phishing email, please delete the message.
>
> We’ve had more reports of this than usual, suddenly.  For us it feels more
> related to T-Mobile, but I haven’t carefully tracked it.
>
>
> On Feb 1, 2024 at 10:57:27 AM, Christopher Aloi via VoiceOps <
> voiceops@voiceops.org> wrote:
>
> Hey All,
>
> Anyone else seeing a spike in customers reporting their numbers are
> showing as SPAM?  I have a number of customers who popped up over the last
> seven days with this problem.  I am also hearing some of our internal
> numbers are coming up this way.  It seems a lot of these calls are ending
> with Verizon Wireless.  My calls all have A level attestation.  I am in
> Upstate NY and most of these calls are as well.  I have directed customers
> to the free caller registry in the past, but this sudden spike feels
> alarming.
>
> Chris
>
>
>
> ___
> VoiceOps mailing list
> VoiceOps@voiceops.org
> https://puck.nether.net/mailman/listinfo/voiceops
>
> ___
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> https://puck.nether.net/mailman/listinfo/voiceops
>
>


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Re: [VoiceOps] Spike in customers numbers showing SPAM?

[Todd Wolf via VoiceOps]

apparently they have started using a different ULC that has impacted CNAM 
settingswe had hundreds of numbers that we needed to manual submit new CNAM 
settings with them because it made them start to show as "Bandwidth" or Private 
and our customers where getting there outgoing calls flagged as potential spam 
by the party they were calling.


[cid:e6a0bace-e948-4ee4-ac52-7a39bca980dc]




From: VoiceOps  on behalf of Carlos Alvarez via 
VoiceOps 
Sent: Thursday, February 1, 2024 3:16 PM
To: VoiceOps 
Subject: Re: [VoiceOps] Spike in customers numbers showing SPAM?

I just looked up the last few customer reports of this, and all of them are 
Bandwidth numbers.


On Feb 1, 2024 at 12:05:25 PM, Todd Wolf 
mailto:tw...@wolftechgroup.com>> wrote:
This has affected TNs we use Bandwidth for and apparently they have changed how 
certain LATA are sourced for CNAM which caused them to present as “Bandwidth” 
so people were reporting as SPAM.. I was told it affected There have been 
changes with DIDs in LATAs 973 (Palm Springs, CA), 342 (Marquette, MI), and 120 
(Portland, ME) Rate Centers.
Sent from my iPhone

Todd Wolf

Wolf Technology Group



On Feb 1, 2024, at 2:01 PM, Adam Miller via VoiceOps 
mailto:voiceops@voiceops.org>> wrote:


We have seen it as well, primarily with Verizon.

Sent via mobile
Adam Miller
SimSIP, LLC

From: VoiceOps 
mailto:voiceops-boun...@voiceops.org>> on behalf 
of Carlos Alvarez via VoiceOps 
mailto:voiceops@voiceops.org>>
Sent: Thursday, February 1, 2024 12:39:25 PM
To: VoiceOps mailto:voiceops@voiceops.org>>
Subject: Re: [VoiceOps] Spike in customers numbers showing SPAM?

Caution: This email originated from outside SimSIP, LLC. Do not click links or 
open attachments unless you recognize the sender and know the content is safe. 
If this is a phishing email, please delete the message.

We’ve had more reports of this than usual, suddenly.  For us it feels more 
related to T-Mobile, but I haven’t carefully tracked it.


On Feb 1, 2024 at 10:57:27 AM, Christopher Aloi via VoiceOps 
mailto:voiceops@voiceops.org>> wrote:
Hey All,

Anyone else seeing a spike in customers reporting their numbers are showing as 
SPAM?  I have a number of customers who popped up over the last seven days with 
this problem.  I am also hearing some of our internal numbers are coming up 
this way.  It seems a lot of these calls are ending with Verizon Wireless.  My 
calls all have A level attestation.  I am in Upstate NY and most of these calls 
are as well.  I have directed customers to the free caller registry in the 
past, but this sudden spike feels alarming.

Chris



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Re: [VoiceOps] Spike in customers numbers showing SPAM?

[Carlos Alvarez via VoiceOps]

 I just looked up the last few customer reports of this, and all of them
are Bandwidth numbers.


On Feb 1, 2024 at 12:05:25 PM, Todd Wolf  wrote:

> This has affected TNs we use Bandwidth for and apparently they have
> changed how certain LATA are sourced for CNAM which caused them to present
> as “Bandwidth” so people were reporting as SPAM.. I was told it affected There
> have been changes with DIDs in LATAs 973 (Palm Springs, CA), 342
> (Marquette, MI), and 120 (Portland, ME) Rate Centers.
> Sent from my iPhone
>
> Todd Wolf
>
> Wolf Technology Group
>
>
>
> On Feb 1, 2024, at 2:01 PM, Adam Miller via VoiceOps <
> voiceops@voiceops.org> wrote:
>
> 
> We have seen it as well, primarily with Verizon.
>
> Sent via mobile
> Adam Miller
> SimSIP, LLC
> --
> *From:* VoiceOps  on behalf of Carlos
> Alvarez via VoiceOps 
> *Sent:* Thursday, February 1, 2024 12:39:25 PM
> *To:* VoiceOps 
> *Subject:* Re: [VoiceOps] Spike in customers numbers showing SPAM?
>
> Caution: This email originated from outside SimSIP, LLC. Do not click
> links or open attachments unless you recognize the sender and know the
> content is safe. If this is a phishing email, please delete the message.
>
> We’ve had more reports of this than usual, suddenly.  For us it feels more
> related to T-Mobile, but I haven’t carefully tracked it.
>
>
> On Feb 1, 2024 at 10:57:27 AM, Christopher Aloi via VoiceOps <
> voiceops@voiceops.org> wrote:
>
> Hey All,
>
> Anyone else seeing a spike in customers reporting their numbers are
> showing as SPAM?  I have a number of customers who popped up over the last
> seven days with this problem.  I am also hearing some of our internal
> numbers are coming up this way.  It seems a lot of these calls are ending
> with Verizon Wireless.  My calls all have A level attestation.  I am in
> Upstate NY and most of these calls are as well.  I have directed customers
> to the free caller registry in the past, but this sudden spike feels
> alarming.
>
> Chris
>
>
>
> ___
> VoiceOps mailing list
> VoiceOps@voiceops.org
> https://puck.nether.net/mailman/listinfo/voiceops
>
> ___
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>
>
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Re: [VoiceOps] Spike in customers numbers showing SPAM?

[Todd Wolf via VoiceOps]

This has affected TNs we use Bandwidth for and apparently they have changed how 
certain LATA are sourced for CNAM which caused them to present as “Bandwidth” 
so people were reporting as SPAM.. I was told it affected There have been 
changes with DIDs in LATAs 973 (Palm Springs, CA), 342 (Marquette, MI), and 120 
(Portland, ME) Rate Centers.
Sent from my iPhone

Todd Wolf

Wolf Technology Group



On Feb 1, 2024, at 2:01 PM, Adam Miller via VoiceOps  
wrote:


We have seen it as well, primarily with Verizon.

Sent via mobile
Adam Miller
SimSIP, LLC

From: VoiceOps  on behalf of Carlos Alvarez via 
VoiceOps 
Sent: Thursday, February 1, 2024 12:39:25 PM
To: VoiceOps 
Subject: Re: [VoiceOps] Spike in customers numbers showing SPAM?

Caution: This email originated from outside SimSIP, LLC. Do not click links or 
open attachments unless you recognize the sender and know the content is safe. 
If this is a phishing email, please delete the message.

We’ve had more reports of this than usual, suddenly.  For us it feels more 
related to T-Mobile, but I haven’t carefully tracked it.


On Feb 1, 2024 at 10:57:27 AM, Christopher Aloi via VoiceOps 
mailto:voiceops@voiceops.org>> wrote:
Hey All,

Anyone else seeing a spike in customers reporting their numbers are showing as 
SPAM?  I have a number of customers who popped up over the last seven days with 
this problem.  I am also hearing some of our internal numbers are coming up 
this way.  It seems a lot of these calls are ending with Verizon Wireless.  My 
calls all have A level attestation.  I am in Upstate NY and most of these calls 
are as well.  I have directed customers to the free caller registry in the 
past, but this sudden spike feels alarming.

Chris



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Re: [VoiceOps] Spike in customers numbers showing SPAM?

[Adam Miller via VoiceOps]

We have seen it as well, primarily with Verizon.

Sent via mobile
Adam Miller
SimSIP, LLC

From: VoiceOps  on behalf of Carlos Alvarez via 
VoiceOps 
Sent: Thursday, February 1, 2024 12:39:25 PM
To: VoiceOps 
Subject: Re: [VoiceOps] Spike in customers numbers showing SPAM?

Caution: This email originated from outside SimSIP, LLC. Do not click links or 
open attachments unless you recognize the sender and know the content is safe. 
If this is a phishing email, please delete the message.

We’ve had more reports of this than usual, suddenly.  For us it feels more 
related to T-Mobile, but I haven’t carefully tracked it.


On Feb 1, 2024 at 10:57:27 AM, Christopher Aloi via VoiceOps 
mailto:voiceops@voiceops.org>> wrote:
Hey All,

Anyone else seeing a spike in customers reporting their numbers are showing as 
SPAM?  I have a number of customers who popped up over the last seven days with 
this problem.  I am also hearing some of our internal numbers are coming up 
this way.  It seems a lot of these calls are ending with Verizon Wireless.  My 
calls all have A level attestation.  I am in Upstate NY and most of these calls 
are as well.  I have directed customers to the free caller registry in the 
past, but this sudden spike feels alarming.

Chris



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Re: [VoiceOps] Spike in customers numbers showing SPAM?

[Carlos Alvarez via VoiceOps]

 We’ve had more reports of this than usual, suddenly.  For us it feels more
related to T-Mobile, but I haven’t carefully tracked it.


On Feb 1, 2024 at 10:57:27 AM, Christopher Aloi via VoiceOps <
voiceops@voiceops.org> wrote:

> Hey All,
>
> Anyone else seeing a spike in customers reporting their numbers are
> showing as SPAM?  I have a number of customers who popped up over the last
> seven days with this problem.  I am also hearing some of our internal
> numbers are coming up this way.  It seems a lot of these calls are ending
> with Verizon Wireless.  My calls all have A level attestation.  I am in
> Upstate NY and most of these calls are as well.  I have directed customers
> to the free caller registry in the past, but this sudden spike feels
> alarming.
>
> Chris
>
>
>
> ___
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> https://puck.nether.net/mailman/listinfo/voiceops
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[VoiceOps] Spike in customers numbers showing SPAM?

[Christopher Aloi via VoiceOps]

Hey All,

Anyone else seeing a spike in customers reporting their numbers are showing
as SPAM?  I have a number of customers who popped up over the last seven
days with this problem.  I am also hearing some of our internal numbers are
coming up this way.  It seems a lot of these calls are ending with Verizon
Wireless.  My calls all have A level attestation.  I am in Upstate NY and
most of these calls are as well.  I have directed customers to the free
caller registry in the past, but this sudden spike feels alarming.

Chris
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