Re: Modem recommendations ?
On 12 June 2011 19:57, Neil Houghton n...@possumology.com wrote: Ok, thanks for that Bob. Cheers Neil -- Neil R. Houghton Albany, Western Australia Tel: +61 8 9841 6063 Email: n...@possumology.com on 12/6/11 4:46 PM, Robert Howells at rhowe...@arach.net.au wrote: Neil, You said Telstra playing silly buggers down at the exchange! Because it is a backbone serviceTelstra usually runs twin paths , of which only 1 path supplies the working signal . Degradation of the working signal at any point between Albany and up the line can cause an automatic switch to the back up path ! It's highly possible that a switch from 1 path to the other could cause a glitch in your internet signal ! Just so you know Cheers Bob -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au For some time we had persistent dropouts which became even worse the last time it rained. Our server, Highway1, was very persistent in trying to locate the problem and finally they arranged a Telstra technician who located a fault in the lines close to our house. Apparently a small land shift caused individual connections to touch and this was made worse with humidity. From many drop outs an hour we now have uninterrupted connection. It's a new world! Regards, Jennifer -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
ADSL2 speed Westnet
Hi everyone I am still being plagued with a big reduction in speed in the evening. Up until 3.20pm it was 162KBs, then went to 90KBs and 50KBs Has anyone else on Hammersley Exchange experienced this? Cheers John -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
Re: ADSL2 speed Westnet
On 14/06/2011, at 6:50 PM, John Daniels wrote: Hi everyone I am still being plagued with a big reduction in speed in the evening. Up until 3.20pm it was 162KBs, then went to 90KBs and 50KBs Has anyone else on Hammersley Exchange experienced this? Cheers John Hi John, More details might help you get some advice. What Modem? What sync / attenuation stats is your modem reporting? (Line Speed / Attenuation / Noise details) What MTU setting do you have on your modem router? The MTU setting of your router will lead to performance issues if set too high or too low. The normal MTU (Maximum Transmit Unit) value for most Ethernet Networks is 1500 Bytes, or 1492 Bytes for PPPoE connections. Have you tried an Isolation Test? Isolation Test So, you are on ADSL or ADSL2/2+ and are having some problems, someone has told you to do an isolation test and you have no idea what that is. What is an Isolation test Basically an Isolation test is when you remove all telephony devices in your premises from the phone line. These can include ADSL filters, phones, faxes, answering machines, Foxtel Digital (or any other Digital PayTV), EFTPOS machines, back-to-base alarm systems, dialup modems, medical alterting systems etc – basically anything that plugs into the phone line. After all devices have been removed, plug your ADSL broadband modem directly into the first phone socket into the house, bypassing any ADSL filters/splitters (just to eliminate these as a possible problem). The first socket is generally the one in the common area of the house (kitchen or lounge/front room), but you may have to consider where the line comes into the house and trace it if necessary – especially if multiple sockets have been installed. Use the shortest phone cable you have (ie 1-2m), and try another phone cable if there is no luck with the first. Try various phone sockets in the house if what you think is the first socket doesn't work; it's not impossible for a single socket to have a fault, and if the house has a central filter fitted then some sockets may have no ADSL signal at all by design. Monitor the Internet connection for the difficulty you were experiencing to see if it clears. If the problem is still there, refer notes below. If the difficulty you were experiencing clears, then you can connect one filter and one telephony device to your phone line, and monitor your internet connection again for the difficulty you were experiencing. By connecting telephony devices one by one, and testing your internet connection each time when you add another device, this process of elimination should single out the telephony device which causes difficulty with your Internet connection. Bear in mind that since adding a single telephony device will introduce a piece of equipment, a filter and a line cord into the circuit, *any one of these things* could introduce a fault into the circuit – be prepared to swap equipment around and test rigorously. What is the purpose for doing an Isolation test If you are having issues with things like your connection dropping out (modem losing ADSL sync), noise/static on your phone line, slower speeds than usual, then this test can help isolate the issue. All these issues are often caused by some form of interference induced into line, which could be a result of bad filters, dodgy phone cables, malfunctioning telephony equipment, or even nearby electrical devices. Ensure that pest-it and other electronic rodent repellers (like the devices Dick Smith and others sell) are removed from power points – these often cause problems with ADSL signals. The same goes for any electrical equipment capable of generating an electromagnetic field, such as fridges/freezers, air conditioners, compressors, cordless phones, microwave ovens, flourescent lights etc. This alone is a good argument for not using extension cords, as they act as an antenna for electromagnetic interference induction. Notes • If after you have done all this and still having issues, it isn't always a problem with your line outside your house (Telstra's boundary), it sometimes could be an issue with your internal wiring (eg a mouse could've chewed the wires in your roof). Issues can also arise with corroded cabling/sockets, problems with hardwired equipment that can't be removed (alarm systems, wallphones, ringer bells), or internal cabling that won't support ADSL due to faulty installation – the latter is why you try all the sockets. • If after you have done all this and still having issues, it isn't always a problem with your line outside your house or your internal wiring. It may be possible that your modem has gone faulty and would be good if possible to test with another modem. If you have completed your isolation tests and still have no ADSL connection, an unstable connection, or a poor speed issue etc, it's time to escalate the problem to your ISP and let them launch
Re: ADSL2 speed Westnet
Hi Ronni Thank you for all that detailed info., I have done some of the things you suggest and some details are:- Modem was Netcomm 5 Plus 4 until last Friday and then Billion 7400N. I have tried both and am currently on the new Billion. There is no difference in speed. I'm on ppoe with MTU 1492 Line speed at the moment 741Kbps (0.74Mbs), attentuation has been 58, now 60 downstream. Current download speed 93KBs (0.09MB). I have done an isolation test with different phone sockets, short cable, with and without filter etc and there is no difference in speed. I have also installed the latest modem firmware. My download speeds today were between 167KBs this morning to 3.20pm then at 4.35pm they halved to 86KBs. The speed since then has remained between 88 and 92KBs. So I believe it is some outside influence causing the problem A tech from iinet is coming tomorrow morning (Wed) at 8am which is cost free and I will let you know the outcome. Cheers John John Daniels jdani...@westnet.com.au On 14/06/2011, at 9:26 PM, Ronda Brown wrote: On 14/06/2011, at 6:50 PM, John Daniels wrote: Hi everyone I am still being plagued with a big reduction in speed in the evening. Up until 3.20pm it was 162KBs, then went to 90KBs and 50KBs Has anyone else on Hammersley Exchange experienced this? Cheers John Hi John, More details might help you get some advice. What Modem? What sync / attenuation stats is your modem reporting? (Line Speed / Attenuation / Noise details) What MTU setting do you have on your modem router? The MTU setting of your router will lead to performance issues if set too high or too low. The normal MTU (Maximum Transmit Unit) value for most Ethernet Networks is 1500 Bytes, or 1492 Bytes for PPPoE connections. Have you tried an Isolation Test? Isolation Test So, you are on ADSL or ADSL2/2+ and are having some problems, someone has told you to do an isolation test and you have no idea what that is. What is an Isolation test Basically an Isolation test is when you remove all telephony devices in your premises from the phone line. These can include ADSL filters, phones, faxes, answering machines, Foxtel Digital (or any other Digital PayTV), EFTPOS machines, back-to-base alarm systems, dialup modems, medical alterting systems etc – basically anything that plugs into the phone line. After all devices have been removed, plug your ADSL broadband modem directly into the first phone socket into the house, bypassing any ADSL filters/splitters (just to eliminate these as a possible problem). The first socket is generally the one in the common area of the house (kitchen or lounge/front room), but you may have to consider where the line comes into the house and trace it if necessary – especially if multiple sockets have been installed. Use the shortest phone cable you have (ie 1-2m), and try another phone cable if there is no luck with the first. Try various phone sockets in the house if what you think is the first socket doesn't work; it's not impossible for a single socket to have a fault, and if the house has a central filter fitted then some sockets may have no ADSL signal at all by design. Monitor the Internet connection for the difficulty you were experiencing to see if it clears. If the problem is still there, refer notes below. If the difficulty you were experiencing clears, then you can connect one filter and one telephony device to your phone line, and monitor your internet connection again for the difficulty you were experiencing. By connecting telephony devices one by one, and testing your internet connection each time when you add another device, this process of elimination should single out the telephony device which causes difficulty with your Internet connection. Bear in mind that since adding a single telephony device will introduce a piece of equipment, a filter and a line cord into the circuit, *any one of these things* could introduce a fault into the circuit – be prepared to swap equipment around and test rigorously. What is the purpose for doing an Isolation test If you are having issues with things like your connection dropping out (modem losing ADSL sync), noise/static on your phone line, slower speeds than usual, then this test can help isolate the issue. All these issues are often caused by some form of interference induced into line, which could be a result of bad filters, dodgy phone cables, malfunctioning telephony equipment, or even nearby electrical devices. Ensure that pest-it and other electronic rodent repellers (like the devices Dick Smith and others sell) are removed from power points – these often cause problems with ADSL signals. The same goes for any electrical equipment capable of generating an electromagnetic field, such as fridges/freezers, air conditioners, compressors, cordless phones, microwave ovens, flourescent
Re: ADSL2 speed Westnet
just my 2c to add to Ronni's comment i was called in to followup a problem like this found that the wiring in the 'junction box' in the roof was loose (very poorly done) in an other case there was the connection/ loop through in the kitchen not done (the wires layed paralell thus the high frequency could pass through) you are sure you have no funny noise on the line (just dial a 0 listen a few seconds if there is silence James SAD Technic U3 6 Chalkley Pl Bayswater WA Australia +618 9370 5307 mob 0414 421132 (international +614 14421132) sad...@iinet.net.au http://www.members.iinet.net.au/~saddas/ Patience and perseverance have a magical effect before which difficulties disappear and obstacles vanish. On 14/06/2011, at 9:26 PM, Ronda Brown wrote: On 14/06/2011, at 6:50 PM, John Daniels wrote: Hi everyone I am still being plagued with a big reduction in speed in the evening. Up until 3.20pm it was 162KBs, then went to 90KBs and 50KBs Has anyone else on Hammersley Exchange experienced this? Cheers John Hi John, More details might help you get some advice. What Modem? What sync / attenuation stats is your modem reporting? (Line Speed / Attenuation / Noise details) What MTU setting do you have on your modem router? The MTU setting of your router will lead to performance issues if set too high or too low. The normal MTU (Maximum Transmit Unit) value for most Ethernet Networks is 1500 Bytes, or 1492 Bytes for PPPoE connections. Have you tried an Isolation Test? Isolation Test So, you are on ADSL or ADSL2/2+ and are having some problems, someone has told you to do an isolation test and you have no idea what that is. What is an Isolation test Basically an Isolation test is when you remove all telephony devices in your premises from the phone line. These can include ADSL filters, phones, faxes, answering machines, Foxtel Digital (or any other Digital PayTV), EFTPOS machines, back-to-base alarm systems, dialup modems, medical alterting systems etc – basically anything that plugs into the phone line. After all devices have been removed, plug your ADSL broadband modem directly into the first phone socket into the house, bypassing any ADSL filters/splitters (just to eliminate these as a possible problem). The first socket is generally the one in the common area of the house (kitchen or lounge/front room), but you may have to consider where the line comes into the house and trace it if necessary – especially if multiple sockets have been installed. Use the shortest phone cable you have (ie 1-2m), and try another phone cable if there is no luck with the first. Try various phone sockets in the house if what you think is the first socket doesn't work; it's not impossible for a single socket to have a fault, and if the house has a central filter fitted then some sockets may have no ADSL signal at all by design. Monitor the Internet connection for the difficulty you were experiencing to see if it clears. If the problem is still there, refer notes below. If the difficulty you were experiencing clears, then you can connect one filter and one telephony device to your phone line, and monitor your internet connection again for the difficulty you were experiencing. By connecting telephony devices one by one, and testing your internet connection each time when you add another device, this process of elimination should single out the telephony device which causes difficulty with your Internet connection. Bear in mind that since adding a single telephony device will introduce a piece of equipment, a filter and a line cord into the circuit, *any one of these things* could introduce a fault into the circuit – be prepared to swap equipment around and test rigorously. What is the purpose for doing an Isolation test If you are having issues with things like your connection dropping out (modem losing ADSL sync), noise/static on your phone line, slower speeds than usual, then this test can help isolate the issue. All these issues are often caused by some form of interference induced into line, which could be a result of bad filters, dodgy phone cables, malfunctioning telephony equipment, or even nearby electrical devices. Ensure that pest-it and other electronic rodent repellers (like the devices Dick Smith and others sell) are removed from power points – these often cause problems with ADSL signals. The same goes for any electrical equipment capable of generating an electromagnetic field, such as fridges/freezers, air conditioners, compressors, cordless phones, microwave ovens, flourescent lights etc. This alone is a good argument for not using extension cords, as they act as an antenna for electromagnetic interference induction. Notes • If after you have done all this and still having issues, it isn't always a problem with your line outside your house (Telstra's boundary),
Reunion for Mac
Good morning all I am aware that there are folk on this list who use Reunion for Mac. My current genie programme requires Rosetta which Lion will not support. So if I upgrade I need to purchase alternate genealogy software. Reunion is obviously the way to go but I am confused by the pricing. If I purchase in Australia it seems I will have to pay $179 but if I order the CD from the US I am quoted 109USD including postage (there is a rider that, if applicable, customs duty might be applied when received). Given the current rate of exchange there is a vast difference in these prices. Although I don't know, I doubt there would be any customs duty on a single CD. Any advice would be appreciated. Regards Laura -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
Re: Dragon dictate
out of interest how many WPM do peeps actually get with these VR programmes? does it compare with a good touch typist? Needs a lot more time investment but maybe still faster than VR dd On 12/06/2011, at 21:28, Andrew Schox wrote: Hi all, I guess I should have read the rest of the email (other than Stuart's bit) before posting my reply! Back in my box now... Andrew On 12/06/2011, at 9:09 PM, Andrew Schox wrote: Hi Stuart, Have you tried MacSpeech? I have heard that it is very good (and has a medical module too), but of course, that may just be the marketing people doing their job well. We are almost ready to purchase MacPractice, and they recommend MacSpeech as their voice recognition software. Cheers, Andrew On 12/06/2011, at 8:46 PM, Stuart Breden wrote: I am trailing Dragon Dictate but not with much success. What other voice recognition software is comparable? Stuart Breden PO Box 132 Kalamunda WA 6926 Ph: (08) 9257 1577 Mbl: 0417 053 266 On 21/05/2011, at 9:31 AM, cm wrote: Thanks for the warning Justin, few things lower the value of a product more than poor support. This piece in AppleInsider suggest that Nuance may be distracted at the moment working on iOS 5 -- on the other hand it is more like Apple to do the development work in-house. As the article also posits, the partnership may only be because Nuance holds many speech recognition patents. http://www.appleinsider.com/articles/11/05/09/apple_reportedly_partnering_with_nuance_rather_than_microsoft_for_ios_5_voice_recognition.html Cheers, Carlo On 2011-05-21, at 09:03, Justin Davies wrote: Hi all, a warning before anyone buys this product. Macspeech used to provide customer support for their product. With their acquisition by Dragon and a change to the dragon engine, the product has become virtually unusable. Poor word recognition, crashes before you can complete a full page of text and progressively slows your computer down. The latest free upgrade has really destroyed it, and there is a great deal of unanswered grief on the dragon forums. It is now much more difficult to lodge a support request - and here is the response you get when you do - pay us to help you with our poor product. Whilst I understand that businesses need to make a dollar, and providing unlimited free support isn't practical, those businesses that don't care about their customers will in time perish. This is a pity as speech recognition has the potential to provide productivity improvements, and also to help those with disabilities enjoy a more full life. - Dear Justin Davies, Thank you for contacting Nuance Technical Support. This email is regarding the issue that you were encountering with Dragon Dictate. We regret to inform you that your Technical Support warranty period is now expired. The 90 days of free technical support expired on September 8, 2010. As we proceed with extended warranty support, please note that there is a charge associated. You may enter a ticket from our website (http://nuance.custhelp.com) or call us directly at 1300-856-388. For more information regarding our support policy, please click on this link: http://www.nuance.com/product-support/policy.asp We understand that your Nuance application is important to you and we will work with you to resolve your issue as quickly as possible. Regards, Candice Nuance Technical Support www.nuance.com - Kind regards Justin -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
Re: Dragon dictate
I use it when I'm sick of typing. I type very quick although i haven't specifically timed myself. i also find if i'm writing i tend to find it easier to create longer work - and sometimes just to get started. I think it is quicker - but it isn't my only motivation for doing it I get damn fast answering emails though Best regards Justin On 15/06/2011, at 8:49 AM, David de la Hunty wrote: out of interest how many WPM do peeps actually get with these VR programmes? does it compare with a good touch typist? Needs a lot more time investment but maybe still faster than VR dd On 12/06/2011, at 21:28, Andrew Schox wrote: Hi all, I guess I should have read the rest of the email (other than Stuart's bit) before posting my reply! Back in my box now... Andrew On 12/06/2011, at 9:09 PM, Andrew Schox wrote: Hi Stuart, Have you tried MacSpeech? I have heard that it is very good (and has a medical module too), but of course, that may just be the marketing people doing their job well. We are almost ready to purchase MacPractice, and they recommend MacSpeech as their voice recognition software. Cheers, Andrew On 12/06/2011, at 8:46 PM, Stuart Breden wrote: I am trailing Dragon Dictate but not with much success. What other voice recognition software is comparable? Stuart Breden PO Box 132 Kalamunda WA 6926 Ph: (08) 9257 1577 Mbl: 0417 053 266 On 21/05/2011, at 9:31 AM, cm wrote: Thanks for the warning Justin, few things lower the value of a product more than poor support. This piece in AppleInsider suggest that Nuance may be distracted at the moment working on iOS 5 -- on the other hand it is more like Apple to do the development work in-house. As the article also posits, the partnership may only be because Nuance holds many speech recognition patents. http://www.appleinsider.com/articles/11/05/09/apple_reportedly_partnering_with_nuance_rather_than_microsoft_for_ios_5_voice_recognition.html Cheers, Carlo On 2011-05-21, at 09:03, Justin Davies wrote: Hi all, a warning before anyone buys this product. Macspeech used to provide customer support for their product. With their acquisition by Dragon and a change to the dragon engine, the product has become virtually unusable. Poor word recognition, crashes before you can complete a full page of text and progressively slows your computer down. The latest free upgrade has really destroyed it, and there is a great deal of unanswered grief on the dragon forums. It is now much more difficult to lodge a support request - and here is the response you get when you do - pay us to help you with our poor product. Whilst I understand that businesses need to make a dollar, and providing unlimited free support isn't practical, those businesses that don't care about their customers will in time perish. This is a pity as speech recognition has the potential to provide productivity improvements, and also to help those with disabilities enjoy a more full life. - Dear Justin Davies, Thank you for contacting Nuance Technical Support. This email is regarding the issue that you were encountering with Dragon Dictate. We regret to inform you that your Technical Support warranty period is now expired. The 90 days of free technical support expired on September 8, 2010. As we proceed with extended warranty support, please note that there is a charge associated. You may enter a ticket from our website (http://nuance.custhelp.com) or call us directly at 1300-856-388. For more information regarding our support policy, please click on this link: http://www.nuance.com/product-support/policy.asp We understand that your Nuance application is important to you and we will work with you to resolve your issue as quickly as possible. Regards, Candice Nuance Technical Support www.nuance.com - Kind regards Justin -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au -- The WA Macintosh User Group Mailing List --
Re: Reunion for Mac
Laura, why not buy via the download option online at: https://stone.he.net/~reunion3/WebStore/webcart.php USD 99 should hit your credit card for less than the same in AUD. And no need to wait for a CD. Cheers, Steven On 15/06/2011, at 10:45 AM, Laura Webb wrote: Good morning all I am aware that there are folk on this list who use Reunion for Mac. My current genie programme requires Rosetta which Lion will not support. So if I upgrade I need to purchase alternate genealogy software. Reunion is obviously the way to go but I am confused by the pricing. If I purchase in Australia it seems I will have to pay $179 but if I order the CD from the US I am quoted 109USD including postage (there is a rider that, if applicable, customs duty might be applied when received). Given the current rate of exchange there is a vast difference in these prices. Although I don't know, I doubt there would be any customs duty on a single CD. Any advice would be appreciated. Regards Laura -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
Re: ADSL2 speed Westnet
John, a considerable while back I had similar problems. Whenever it became cold, my Internet speed would decline markedly. I complained repeatedly to my ISP, AAPT, who treated me like an idiot, continually asking me to disconnect all other equipment etc. To shut them up I disconnected the house telephone wiring at our point-of-presence, and connected my modem directly to the POP. Then using my mobile phone, I complained again. AAPT trotted out the usual about other devices, so I explained what I had done. They first admonishing me for having fiddled with the POP, but then tested the circuit once again and downloaded my modem logs once again, and admitted that there was a strange correlation between download speed and temperature. They then said that the problem was inexplicable and that I would have to live with it. A while later I was fortunate to find a Telstra tech working on one of those silver bollards at the end of our street closer to the exchange. Uncharacteristically, he was quite friendly and I explained my problem to him. He said he suspected it could be the joint on my cable in the actual bollard on which he was working. He said many of the joints on that bollard were bad because of some dodgy waterproofing compound that Telstra had used decades ago. He got various details from me and said he would try to do something one day. Amazing! About two weeks later there was a little note in my letterbox saying joint found and cleaned, test speeds please. My speed has been fairly consistent since, come rain, shine, or school-kids. All the evidence points to thermal expansion and contraction in a bad cable joint as the cause of my problem. Unfortunately I didn't get the tech's details so could not thank him for probably breaking a lot of Telstra protocols, but fixing my problem. Check if your problem in not similar by correlating your speed with air temperature, rather than time of day. Also check workdays vs weekend days, and wet vs dry weather On 14/06/2011, at 6:50 PM, John Daniels wrote: Hi everyone I am still being plagued with a big reduction in speed in the evening. Up until 3.20pm it was 162KBs, then went to 90KBs and 50KBs Has anyone else on Hammersley Exchange experienced this? Cheers John Regards, Ray Forma Mob +61 (0) 428 596938 -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
Re: Reunion for Mac
Thank you Steven. Excellent advice and now all done. Regards Laura On 15/06/2011, at 9:18 AM, Steven Knowles wrote: Laura, why not buy via the download option online at: https://stone.he.net/~reunion3/WebStore/webcart.php USD 99 should hit your credit card for less than the same in AUD. And no need to wait for a CD. Cheers, Steven On 15/06/2011, at 10:45 AM, Laura Webb wrote: Good morning all I am aware that there are folk on this list who use Reunion for Mac. My current genie programme requires Rosetta which Lion will not support. So if I upgrade I need to purchase alternate genealogy software. Reunion is obviously the way to go but I am confused by the pricing. If I purchase in Australia it seems I will have to pay $179 but if I order the CD from the US I am quoted 109USD including postage (there is a rider that, if applicable, customs duty might be applied when received). Given the current rate of exchange there is a vast difference in these prices. Although I don't know, I doubt there would be any customs duty on a single CD. Any advice would be appreciated. Regards Laura -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
Re: Reunion for Mac
Laura, Leister Productions Reunion 9 Genealogy Software - For Mac OS X - Universal Binary is US$ 97.95 plus US$ 9.56 postage from: http://eshop.macsales.com/item/Leister%20Productions/LP7901/ Anything except illegal imports under AU$1000 in total arriving in Aus is not subject to any duty or GST. I have successfully bought many things from this supplier over the years. On 15/06/2011, at 10:45 AM, Laura Webb wrote: Good morning all I am aware that there are folk on this list who use Reunion for Mac. My current genie programme requires Rosetta which Lion will not support. So if I upgrade I need to purchase alternate genealogy software. Reunion is obviously the way to go but I am confused by the pricing. If I purchase in Australia it seems I will have to pay $179 but if I order the CD from the US I am quoted 109USD including postage (there is a rider that, if applicable, customs duty might be applied when received). Given the current rate of exchange there is a vast difference in these prices. Although I don't know, I doubt there would be any customs duty on a single CD. Any advice would be appreciated. Regards Laura Regards, Ray Forma Mob +61 (0) 428 596938 -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
Re: ADSL2 speed Westnet
Hi James No There is no noise on my line but the attenuation is usually around 60. I am getting about 230KBs this morning (1.84Mbs). The Westnet contractor has been and finds no fault on my line or at the exchange and of course my speed is OK. The drop in speed always occurs when people are home from work or school and weekends particularly. Westnet (iinet) are monitoring the line and will send another technician if the speed drops again. Thank you for your suggestions and input. I will pass on the final result if there is one. Cheers John On 15/06/2011, at 8:19 AM, James / Hans Kunz wrote: just my 2c to add to Ronni's comment i was called in to followup a problem like this found that the wiring in the 'junction box' in the roof was loose (very poorly done) in an other case there was the connection/ loop through in the kitchen not done (the wires layed paralell thus the high frequency could pass through) you are sure you have no funny noise on the line (just dial a 0 listen a few seconds if there is silence James SAD Technic U3 6 Chalkley Pl Bayswater WA Australia +618 9370 5307 mob 0414 421132 (international +614 14421132) sad...@iinet.net.au http://www.members.iinet.net.au/~saddas/ Patience and perseverance have a magical effect before which difficulties disappear and obstacles vanish. On 14/06/2011, at 9:26 PM, Ronda Brown wrote: On 14/06/2011, at 6:50 PM, John Daniels wrote: Hi everyone I am still being plagued with a big reduction in speed in the evening. Up until 3.20pm it was 162KBs, then went to 90KBs and 50KBs Has anyone else on Hammersley Exchange experienced this? Cheers John Hi John, More details might help you get some advice. What Modem? What sync / attenuation stats is your modem reporting? (Line Speed / Attenuation / Noise details) What MTU setting do you have on your modem router? The MTU setting of your router will lead to performance issues if set too high or too low. The normal MTU (Maximum Transmit Unit) value for most Ethernet Networks is 1500 Bytes, or 1492 Bytes for PPPoE connections. Have you tried an Isolation Test? Isolation Test So, you are on ADSL or ADSL2/2+ and are having some problems, someone has told you to do an isolation test and you have no idea what that is. What is an Isolation test Basically an Isolation test is when you remove all telephony devices in your premises from the phone line. These can include ADSL filters, phones, faxes, answering machines, Foxtel Digital (or any other Digital PayTV), EFTPOS machines, back-to-base alarm systems, dialup modems, medical alterting systems etc – basically anything that plugs into the phone line. After all devices have been removed, plug your ADSL broadband modem directly into the first phone socket into the house, bypassing any ADSL filters/splitters (just to eliminate these as a possible problem). The first socket is generally the one in the common area of the house (kitchen or lounge/front room), but you may have to consider where the line comes into the house and trace it if necessary – especially if multiple sockets have been installed. Use the shortest phone cable you have (ie 1-2m), and try another phone cable if there is no luck with the first. Try various phone sockets in the house if what you think is the first socket doesn't work; it's not impossible for a single socket to have a fault, and if the house has a central filter fitted then some sockets may have no ADSL signal at all by design. Monitor the Internet connection for the difficulty you were experiencing to see if it clears. If the problem is still there, refer notes below. If the difficulty you were experiencing clears, then you can connect one filter and one telephony device to your phone line, and monitor your internet connection again for the difficulty you were experiencing. By connecting telephony devices one by one, and testing your internet connection each time when you add another device, this process of elimination should single out the telephony device which causes difficulty with your Internet connection. Bear in mind that since adding a single telephony device will introduce a piece of equipment, a filter and a line cord into the circuit, *any one of these things* could introduce a fault into the circuit – be prepared to swap equipment around and test rigorously. What is the purpose for doing an Isolation test If you are having issues with things like your connection dropping out (modem losing ADSL sync), noise/static on your phone line, slower speeds than usual, then this test can help isolate the issue. All these issues are often caused by some form of interference induced into line, which could be a result of bad filters, dodgy phone cables, malfunctioning telephony equipment, or even nearby electrical devices. Ensure that pest-it and other electronic rodent repellers
Re: ADSL2 speed Westnet
Hi John, I’ve only just found time to check WAMUG mailing list. Thanks for getting back with the results from the Westnet/iiNet contractor’s visit. Quote: No There is no noise on my line but the attenuation is usually around 60. I am getting about 230KBs this morning (1.84Mbs). The Westnet contractor has been and finds no fault on my line or at the exchange and of course my speed is OK. End Quote: As I expected. I’ve had them do this at a couple of my clients premises and always seems to be the same result given :-( The drop in speed always occurs when people are home from work or school and weekends particularly. Westnet (iinet) are monitoring the line and will send another technician if the speed drops again. This has concerned me for some time now. After iiNet took ownership of Westnet, some of my clients myself included (using Westnet ISP) have been noticing this drop in speed from mid afternoon on week-ends when you would expect a heavier load on the ISP. I can understand this drop in speed if we were on Cable BUT NOT on ADSL as we are. Cable modem services can slow down significantly if many people in your neighborhood access the Internet simultaenously. Internet speed ultimately depends on the service provider. Your ISP may change their network’s configuration, or suffer technical difficulties, that inadvertently cause your Internet connection to run slow. ISPs may also intentionally install filters or controls on the network that can lower your performance. I’m not convinced as to why this drop in speed is happening, especially since it has only been noticed in the past few months. I will be interested to follow your experience with Westnet / iiNet monitoring the line for your connection. Cheers, Ronni On 14/06/2011, at 11:23 PM, John Daniels wrote: Hi Ronni Thank you for all that detailed info., I have done some of the things you suggest and some details are:- Modem was Netcomm 5 Plus 4 until last Friday and then Billion 7400N. I have tried both and am currently on the new Billion. There is no difference in speed. I'm on ppoe with MTU 1492 Line speed at the moment 741Kbps (0.74Mbs), attentuation has been 58, now 60 downstream. Current download speed 93KBs (0.09MB). I have done an isolation test with different phone sockets, short cable, with and without filter etc and there is no difference in speed. I have also installed the latest modem firmware. My download speeds today were between 167KBs this morning to 3.20pm then at 4.35pm they halved to 86KBs. The speed since then has remained between 88 and 92KBs. So I believe it is some outside influence causing the problem A tech from iinet is coming tomorrow morning (Wed) at 8am which is cost free and I will let you know the outcome. Cheers John John Daniels jdani...@westnet.com.au On 14/06/2011, at 9:26 PM, Ronda Brown wrote: On 14/06/2011, at 6:50 PM, John Daniels wrote: Hi everyone I am still being plagued with a big reduction in speed in the evening. Up until 3.20pm it was 162KBs, then went to 90KBs and 50KBs Has anyone else on Hammersley Exchange experienced this? Cheers John Hi John, More details might help you get some advice. What Modem? What sync / attenuation stats is your modem reporting? (Line Speed / Attenuation / Noise details) What MTU setting do you have on your modem router? The MTU setting of your router will lead to performance issues if set too high or too low. The normal MTU (Maximum Transmit Unit) value for most Ethernet Networks is 1500 Bytes, or 1492 Bytes for PPPoE connections. Have you tried an Isolation Test? Isolation Test So, you are on ADSL or ADSL2/2+ and are having some problems, someone has told you to do an isolation test and you have no idea what that is. What is an Isolation test Basically an Isolation test is when you remove all telephony devices in your premises from the phone line. These can include ADSL filters, phones, faxes, answering machines, Foxtel Digital (or any other Digital PayTV), EFTPOS machines, back-to-base alarm systems, dialup modems, medical alterting systems etc – basically anything that plugs into the phone line. After all devices have been removed, plug your ADSL broadband modem directly into the first phone socket into the house, bypassing any ADSL filters/splitters (just to eliminate these as a possible problem). The first socket is generally the one in the common area of the house (kitchen or lounge/front room), but you may have to consider where the line comes into the house and trace it if necessary – especially if multiple sockets have been installed. Use the shortest phone cable you have (ie 1-2m), and try another phone cable if there is no luck with the first. Try various phone sockets in the house if what you think is the first socket doesn't work; it's not impossible for a single socket to have a
MobileMe personal domain hosting
Sandvox has let me know about some of their software updates, but also added that with the demise of MobileMe that they also cease hosting personal domains - which is what I have. This is the first I've had clearly spelt out that this would be happening. Is it fair to assume this is correct and that apple will not provide an alternative for existing customers? Tim Sent from my iPhone -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
Re: Reunion for Mac
Thank you Ray. Some good information there too and a web page new to me. Plus the information about duty. Will keep the details for future reference but as you will note I went ahead with Steven's suggestion of the download. I have not as yet done the actual download as I need time to think about transferring all the data in my current program. With the advent of Lion not far away I knew I had to do something soon. It's a while since I've been active with my family tree but I guess it just means creating a GEDCOM file. Regards Laura On 15/06/2011, at 9:55 AM, Ray Forma wrote: Laura, Leister Productions Reunion 9 Genealogy Software - For Mac OS X - Universal Binary is US$ 97.95 plus US$ 9.56 postage from: http://eshop.macsales.com/item/Leister%20Productions/LP7901/ Anything except illegal imports under AU$1000 in total arriving in Aus is not subject to any duty or GST. I have successfully bought many things from this supplier over the years. On 15/06/2011, at 10:45 AM, Laura Webb wrote: Good morning all I am aware that there are folk on this list who use Reunion for Mac. My current genie programme requires Rosetta which Lion will not support. So if I upgrade I need to purchase alternate genealogy software. Reunion is obviously the way to go but I am confused by the pricing. If I purchase in Australia it seems I will have to pay $179 but if I order the CD from the US I am quoted 109USD including postage (there is a rider that, if applicable, customs duty might be applied when received). Given the current rate of exchange there is a vast difference in these prices. Although I don't know, I doubt there would be any customs duty on a single CD. Any advice would be appreciated. Regards Laura Regards, Ray Forma Mob +61 (0) 428 596938 -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
Re: Reunion for Mac
Hi Laura, Were you using Family Tree Maker? If so go here for instructions: http://www.leisterpro.com/doc/version9/questions/answers/ftm.php I’ll also email you “Offlist” instructions “Reunion 9-downloading and installing Reunion.pdf” Many Reunion users are former Family Tree Maker users who switched to Reunion successfully using a GEDCOM file to transfer their data. The instructions below are for exporting a GEDCOM file from Family Tree Maker and importing the GEDCOM file into Reunion 9. We suggest you bookmark this page and refer to it while transferring your data. Step 1: Open your family file in Family Tree Maker. Step 2: From the main menu, choose File - Export File - Entire File. Step 3: From the Save as type popup menu, choose GEDCOM (*.GED) Step 4: To save the GEDCOM file to your Windows Desktop, click Desktopon the left side of the window. Step 5: Click Save and a new window will open. Make sure the settings in the Export to GEDCOM window are as follows: Step 6: Click OK. The GEDCOM file will appear on your Windows Desktop. (Note that the .GED extension may not be visible when the file is on the Desktop.) Step 7: Move this file to your Macintosh via USB flash drive, CD-R, network, or email. Step 8: On your Macintosh, drag and drop the GEDCOM file onto theReunion 9 icon which is inside your Applications folder. Notes... • Reunion 9 in demo mode does not import GEDCOM files. • GEDCOM exchange with Family Tree Maker is generally very good, depending on the extent to which custom fields and source records are utilized. However, the basics, such as all the people, names, dates, places, links (parents to children, spouses, etc.) should transfer fine. The most problematic area of GEDCOM is with source” ——— Cheers, Ronni On 15/06/2011, at 12:41 PM, Laura Webb wrote: Thank you Ray. Some good information there too and a web page new to me. Plus the information about duty. Will keep the details for future reference but as you will note I went ahead with Steven's suggestion of the download. I have not as yet done the actual download as I need time to think about transferring all the data in my current program. With the advent of Lion not far away I knew I had to do something soon. It's a while since I've been active with my family tree but I guess it just means creating a GEDCOM file. Regards Laura On 15/06/2011, at 9:55 AM, Ray Forma wrote: Laura, Leister Productions Reunion 9 Genealogy Software - For Mac OS X - Universal Binary is US$ 97.95 plus US$ 9.56 postage from: http://eshop.macsales.com/item/Leister%20Productions/LP7901/ Anything except illegal imports under AU$1000 in total arriving in Aus is not subject to any duty or GST. I have successfully bought many things from this supplier over the years. On 15/06/2011, at 10:45 AM, Laura Webb wrote: Good morning all I am aware that there are folk on this list who use Reunion for Mac. My current genie programme requires Rosetta which Lion will not support. So if I upgrade I need to purchase alternate genealogy software. Reunion is obviously the way to go but I am confused by the pricing. If I purchase in Australia it seems I will have to pay $179 but if I order the CD from the US I am quoted 109USD including postage (there is a rider that, if applicable, customs duty might be applied when received). Given the current rate of exchange there is a vast difference in these prices. Although I don't know, I doubt there would be any customs duty on a single CD. Any advice would be appreciated. Regards Laura Regards, Ray Forma Mob +61 (0) 428 596938 -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
Re: Reunion for Mac
Hi Ronni Thanks for your input and for the Offlist instructions for downloading and installing Reunion. The information has now been printed. No, not Family Tree Maker but Heredis, which runs under Rosetta. I imagine the instructions for exporting a GEDCOM file would be similar regardless of the program involved. Again many thanks for your help. I'm really looking forward to finally having Reunion, something I've wanted for a long time. So indirectly, Rosetta not being available with Lion has forced the change. Kind regards Laura On 15/06/2011, at 12:58 PM, Ronda Brown wrote: Hi Laura, Were you using Family Tree Maker? If so go here for instructions: http://www.leisterpro.com/doc/version9/questions/answers/ftm.php I’ll also email you “Offlist” instructions “Reunion 9-downloading and installing Reunion.pdf” Many Reunion users are former Family Tree Maker users who switched to Reunion successfully using a GEDCOM file to transfer their data. The instructions below are for exporting a GEDCOM file from Family Tree Maker and importing the GEDCOM file into Reunion 9. We suggest you bookmark this page and refer to it while transferring your data. Step 1: Open your family file in Family Tree Maker. Step 2: From the main menu, choose File - Export File - Entire File. Step 3: From the Save as type popup menu, choose GEDCOM (*.GED) Step 4: To save the GEDCOM file to your Windows Desktop, click Desktopon the left side of the window. Step 5: Click Save and a new window will open. Make sure the settings in the Export to GEDCOM window are as follows: Step 6: Click OK. The GEDCOM file will appear on your Windows Desktop. (Note that the .GED extension may not be visible when the file is on the Desktop.) Step 7: Move this file to your Macintosh via USB flash drive, CD-R, network, or email. Step 8: On your Macintosh, drag and drop the GEDCOM file onto theReunion 9 icon which is inside your Applications folder. Notes... • Reunion 9 in demo mode does not import GEDCOM files. • GEDCOM exchange with Family Tree Maker is generally very good, depending on the extent to which custom fields and source records are utilized. However, the basics, such as all the people, names, dates, places, links (parents to children, spouses, etc.) should transfer fine. The most problematic area of GEDCOM is with source” ——— Cheers, Ronni On 15/06/2011, at 12:41 PM, Laura Webb wrote: Thank you Ray. Some good information there too and a web page new to me. Plus the information about duty. Will keep the details for future reference but as you will note I went ahead with Steven's suggestion of the download. I have not as yet done the actual download as I need time to think about transferring all the data in my current program. With the advent of Lion not far away I knew I had to do something soon. It's a while since I've been active with my family tree but I guess it just means creating a GEDCOM file. Regards Laura On 15/06/2011, at 9:55 AM, Ray Forma wrote: Laura, Leister Productions Reunion 9 Genealogy Software - For Mac OS X - Universal Binary is US$ 97.95 plus US$ 9.56 postage from: http://eshop.macsales.com/item/Leister%20Productions/LP7901/ Anything except illegal imports under AU$1000 in total arriving in Aus is not subject to any duty or GST. I have successfully bought many things from this supplier over the years. On 15/06/2011, at 10:45 AM, Laura Webb wrote: Good morning all I am aware that there are folk on this list who use Reunion for Mac. My current genie programme requires Rosetta which Lion will not support. So if I upgrade I need to purchase alternate genealogy software. Reunion is obviously the way to go but I am confused by the pricing. If I purchase in Australia it seems I will have to pay $179 but if I order the CD from the US I am quoted 109USD including postage (there is a rider that, if applicable, customs duty might be applied when received). Given the current rate of exchange there is a vast difference in these prices. Although I don't know, I doubt there would be any customs duty on a single CD. Any advice would be appreciated. Regards Laura Regards, Ray Forma Mob +61 (0) 428 596938 -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe -
