Re: Itunes not responding

2013-10-14 Thread Ronda Brown

> On 15 Oct 2013, at 12:28 pm, Neil Houghton  wrote:
> 
> Well, Ronni, you DID say you were curious ;o)
> 
> For myself, I'm happy that it all seems to be working OK and don't really
> want to spend any more time on it - though that may, of course change if
> further problems arise.
> 
> Thanks again for your help and interest Ronni - and I'm with you - always
> stay curious - there's so much to learn ;o))

Thanks Neil for 'doing the exercise' and supplying the information and log 
files.
When I find some time I will study the logs and info more thoroughly. 
Something is going on with your system, but as you mention if you are not 
experiencing any problems I guess it is not all that important ... At this 
moment!! 

I am curious as to why you are getting all these messages in console, so I will 
give it more thought (when time permits) and if I come up with 'the WHY'... I 
will let you know ;-)

Cheers,
Ronni
Sent from Ronni's iPad4
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Re: iOS 7 question (Messages)

2013-10-14 Thread Ronda Brown
Hi Walter,

To Delete a Message: Touch and hold a message or attachment, then tap 'More'... 
Select additional items if desired, the tap the trash icon.

To Delete a Conversation: In the Messages list, swipe the conversation from 
right to left, then tap Delete.

Cheers,
Ronni
Sent from Ronni's iPad4

> On 15 Oct 2013, at 1:30 pm, "F.W. Hänel"  wrote:
> 
> Hi all,
> 
> I don't seem to be able to delete one or more messages within a conversation 
> in Messages.
> I can delete the complete string (complete conversation). But that's not what 
> I want to do as it is
> sometimes important to keep a component of an incoming/outgoing message, e.g. 
> dates, numbers, etc.
> 
> Did not have the problem with the previous iOS.
> 
> Any ideas ?
> 
> Cheers,
> Walter
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iOS 7 question (Messages)

2013-10-14 Thread F.W. Hänel
Hi all,

I don't seem to be able to delete one or more messages within a conversation in 
Messages.
I can delete the complete string (complete conversation). But that's not what I 
want to do as it is
sometimes important to keep a component of an incoming/outgoing message, e.g. 
dates, numbers, etc.

Did not have the problem with the previous iOS.

Any ideas ?

Cheers,
Walter
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Re: Itunes not responding

2013-10-14 Thread Neil Houghton
Hi Ronni,

Due to all the console verbiage, I have trimmed the earlier responses from
this reply and just addressed your last email. This response was generated
over time, as I progressed through various steps and reported as I went:

Cleared Console display and restarted iTunes. Console messages generated
were:

---
14/10/13 17:27:07[0x0-0x50050].com.apple.iTunes[534]Returning 0x0.
Advertising wake service for libraryIdentifier "D5B5885051837D5B".
14/10/13 17:27:07com.apple.usbmuxd[492]
LOCKDOWN_V2_BONJOUR_SERVICE_NAME is _apple-mobdev2._tcp,930d07f5
14/10/13 17:27:07com.apple.usbmuxd[492]_SendAttachNotification
Device 98:b8:e3:d1:50:64@fe80::9ab8:e3ff:fed1:5064._apple-mobdev._tcp.local.
has already appeared on interface 6. Suppressing duplicate attach
notification.
14/10/13 17:27:07Firewall[75]iTunes is listening from 0.0.0.0:50938
proto=6
14/10/13 17:27:07Firewall[75]iTunes is listening from 0.0.0.0:3689
proto=6
14/10/13 17:27:07Firewall[75]iTunes is listening from :::3689
proto=6
14/10/13 17:27:07com.apple.usbmuxd[492]_SendAttachNotification
Device 7c:c5:37:d0:13:8b@fe80::7ec5:37ff:fed0:138b._apple-mobdev._tcp.local.
has already appeared on interface 6. Suppressing duplicate attach
notification.
14/10/13 17:27:15kernelMessage Version Check or Length Not Match.
14/10/13 17:27:15kernelMessage Length Check - msglength = 3152,
expectingLength = 3152
14/10/13 17:27:15kernelMessage Version Check - msg(0.0.0)@0x940f024
atifb:(3.1.0)
14/10/13 17:27:15kernelMessage Version Check or Length Not Match.
14/10/13 17:27:15kernelMessage Length Check - msglength = 3152,
expectingLength = 3152
14/10/13 17:27:15kernelMessage Version Check - msg(0.0.0)@0x9413024
atifb:(3.1.0)
14/10/13 17:27:41/Applications/iTunes.app/Contents/MacOS/iTunes[534]
Entered:_AMMuxedDeviceDisconnected, mux-device:1
14/10/13 17:27:41/Applications/iTunes.app/Contents/MacOS/iTunes[534]
Entered:__thr_AMMuxedDeviceDisconnected, mux-device:1
14/10/13 17:27:41/Applications/iTunes.app/Contents/MacOS/iTunes[534]
tid:1392b - Mux ID not found in mapping dictionary
14/10/13 17:27:41/Applications/iTunes.app/Contents/MacOS/iTunes[534]
tid:1392b - Can't handle disconnect with invalid ecid
---

So, yes, those messages are still being generated and, as you say, don't
exactly look "right"

I did a google on the message and found this:


Where someone says:
> I trashed com.apple.usbmuxd.plist and restarted.  All is good now.

Which is the pref file that you mentioned - so, after quitting iTunes, I
went to /System/Library/LaunchDaemons/com.apple.usbmuxd.plist and deleted it
- then restarted iTunes.

The messages were still there and iTunes did not recreate the prefs file. I
re-started iTunes in Safe Mode but the prefs file was still not recreated -
I downloaded an app update and all still seems to be working - so I quit
iTunes.

At this point the console is showing:

---
14/10/13 17:41:26kernelCODE SIGNING: cs_invalid_page(0x1000):
p=583[GoogleSoftwareUp] clearing CS_VALID
14/10/13 17:41:31[0x0-0x5a05a].com.apple.iTunes[588]Returning 0x0.
Advertising wake service for libraryIdentifier "D5B5885051837D5B".
14/10/13 17:41:31com.apple.usbmuxd[564]
LOCKDOWN_V2_BONJOUR_SERVICE_NAME is _apple-mobdev2._tcp,930d07f5
14/10/13 17:41:32com.apple.usbmuxd[564]_SendAttachNotification
Device 7c:c5:37:d0:13:8b@fe80::7ec5:37ff:fed0:138b._apple-mobdev._tcp.local.
has already appeared on interface 6. Suppressing duplicate attach
notification.
14/10/13 17:41:32Firewall[75]iTunes is listening from 0.0.0.0:51377
proto=6
14/10/13 17:41:32Firewall[75]iTunes is listening from 0.0.0.0:3689
proto=6
14/10/13 17:41:32Firewall[75]iTunes is listening from :::3689
proto=6
14/10/13 17:41:33com.apple.usbmuxd[564]_SendAttachNotification
Device 98:b8:e3:d1:50:64@fe80::9ab8:e3ff:fed1:5064._apple-mobdev._tcp.local.
has already appeared on interface 6. Suppressing duplicate attach
notification.
14/10/13 17:41:40kernelMessage Version Check or Length Not Match.
14/10/13 17:41:40kernelMessage Length Check - msglength = 3152,
expectingLength = 3152
14/10/13 17:41:40kernelMessage Version Check - msg(0.0.0)@0xe690024
atifb:(3.1.0)
14/10/13 17:41:40kernelMessage Version Check or Length Not Match.
14/10/13 17:41:40kernelMessage Length Check - msglength = 3152,
expectingLength = 3152
14/10/13 17:41:40kernelMessage Version Check - msg(0.0.0)@0x8cd9024
atifb:(3.1.0)
14/10/13 17:42:06/Applications/iTunes.app/Contents/MacOS/iTunes[588]
Entered:_AMMuxedDeviceDisconnected, mux-device:2
14/10/13 17:42:06/Applications/iTunes.app/Contents/MacOS/iTunes[588]
Entered:__thr_AMMuxedDeviceDisconnected, mux-device:2
14/10/13 17:42:06/Applications/iTunes.app/Contents/MacOS/iTunes[588]
tid:15b13 

Re: Vault File for 1Password ?

2013-10-14 Thread Peter Hinchliffe

On 14/10/2013, at 10:06 AM, Neil Houghton  wrote:

> Hi Tim,
> 
> A big +1 for 1Password from me too.
> 
> I must admit when Peter talked about the problems that "this type of
> software" creates - I thought he was talking about AppCleaner (which deleted
> the keychain) rather than 1Password - though I now see it could be read
> either way ;o)
> 
> 
> 


Yes, I was talking about AppCleaner and its ilk. Sorry for being ambiguous 
there. 

As for 1Password, I can't live without it!

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: Itunes not responding

2013-10-14 Thread Ronda Brown
Hi Neil,
> 
> So far all is good and it appears the problem is hopefully solved :o))
> 
> Thanks very much for your help and suggestions Ronni. I'll now go and read
> some more about starting apps in Safe Mode ;o)

Starting iTunes in Safe Mode allows you to be able to check things and follow 
prompts that iTunes shows you. It allows iTunes to download and update iTunes 
components.
Safe Mode disables any non generic plugins / add-ons etc, allowing iTunes to go 
back to bare operating basics.

Neil, while iTunes is behaving would you do a restart of iTunes and check in 
Console if these messages still appear when iTunes runs please. I'm just 
curious :-)

14/10/13 12:15:07/Applications/iTunes.app/Contents/MacOS/iTunes[11668]
tid:1540f - Mux ID not found in mapping dictionary
14/10/13 12:15:07/Applications/iTunes.app/Contents/MacOS/iTunes[11668]
tid:1540f - Can't handle disconnect with invalid ecid

I don't think that should be happening it indicates to me that you might have 
been having a problem with "com.apple.usbmuxd.plist" file, which corrected 
after you were able to update etc.

Cheers,
Ronni
Sent from Ronni's iPad4

> On 14 Oct 2013, at 3:30 pm, Neil Houghton  wrote:
> 
> Hi ronni,
> 
> First off, I unplugged the AppleTV and let it sit for a while so that
> everything had a chance to recognise that. So the AppleTV itself is now out
> of the picture.
> 
> Then I used Console to monitor messages whilst I restarted iTunes, it again
> locked up and I force quit - messages below:
> 
> -
> 14/10/13 13:37:24[0x0-0x7a57a5].com.apple.iTunes[11820]Returning
> 0x0. Advertising wake service for libraryIdentifier "D5B5885051837D5B".
> 14/10/13 13:37:24com.apple.usbmuxd[11721]
> LOCKDOWN_V2_BONJOUR_SERVICE_NAME is _apple-mobdev2._tcp,930d07f5
> 14/10/13 13:37:24com.apple.usbmuxd[11721]_SendAttachNotification
> Device 7c:c5:37:d0:13:8b@fe80::7ec5:37ff:fed0:138b._apple-mobdev._tcp.local.
> has already appeared on interface 6. Suppressing duplicate attach
> notification.
> 14/10/13 13:37:24com.apple.usbmuxd[11721]_SendAttachNotification
> Device 98:b8:e3:d1:50:64@fe80::9ab8:e3ff:fed1:5064._apple-mobdev._tcp.local.
> has already appeared on interface 6. Suppressing duplicate attach
> notification.
> 14/10/13 13:37:25Firewall[76]iTunes is listening from 0.0.0.0:58406
> proto=6
> 14/10/13 13:37:25Firewall[76]iTunes is listening from 0.0.0.0:3689
> proto=6
> 14/10/13 13:37:25Firewall[76]iTunes is listening from :::3689
> proto=6
> 14/10/13 13:37:33kernelMessage Version Check or Length Not Match.
> 14/10/13 13:37:33kernelMessage Length Check - msglength = 3152,
> expectingLength = 3152
> 14/10/13 13:37:33kernelMessage Version Check - msg(0.0.0)@0x9cab024
> atifb:(3.1.0)
> 14/10/13 13:37:33kernelMessage Version Check or Length Not Match.
> 14/10/13 13:37:33kernelMessage Length Check - msglength = 3152,
> expectingLength = 3152
> 14/10/13 13:37:33kernelMessage Version Check - msg(0.0.0)@0x9c8c024
> atifb:(3.1.0)
> 14/10/13 13:37:59/Applications/iTunes.app/Contents/MacOS/iTunes[11820]
> Entered:_AMMuxedDeviceDisconnected, mux-device:2
> 14/10/13 13:37:59/Applications/iTunes.app/Contents/MacOS/iTunes[11820]
> Entered:__thr_AMMuxedDeviceDisconnected, mux-device:2
> 14/10/13 13:37:59/Applications/iTunes.app/Contents/MacOS/iTunes[11820]
> tid:11f1b - Mux ID not found in mapping dictionary
> 14/10/13 13:37:59/Applications/iTunes.app/Contents/MacOS/iTunes[11820]
> tid:11f1b - Can't handle disconnect with invalid ecid
> 14/10/13 13:39:35mDNSResponder[18]Client application bug:
> DNSServiceResolve(53F5FEFC2612ED6D._appletv-v2._tcp.local.) active for over
> two minutes. This places considerable burden on the network.
> 14/10/13 13:41:04com.apple.launchd.peruser.502[143]
> ([0x0-0x7a57a5].com.apple.iTunes[11820]) Exited: Terminated
> 14/10/13 13:41:16com.apple.usbmuxd[11721]_heartbeat_failed heartbeat
> detected detach for device 0x1-192.168.2.101:0!
> 14/10/13 13:41:16com.apple.launchd[1](com.apple.usbmuxd[11721]) Job
> appears to have crashed: Segmentation fault
> 14/10/13 13:41:16com.apple.usbmuxd[11854]usbmuxd-323 on Jul 29 2013
> at 23:21:29, running 64 bit
> 14/10/13 13:41:16com.apple.ReportCrash.Root[11853]2013-10-14
> 13:41:16.979 ReportCrash[11853:2803] Saved crash report for usbmuxd[11721]
> version ??? (???) to
> /Library/Logs/DiagnosticReports/usbmuxd_2013-10-14-134116_localhost.crash
> -
> 
> 
> The Mac and ADSL router have been rebooted several times since the problem
> started - BUT, to be sure, I restarted the mac and rebooted the ADSL router
> - essentially the problem remains - I won't include the console messages as
> they are functionally identical.
> 
> I then considered that the actual wireless network is created and run by the
> Airport Extreme - so I opened Airport Utility and saw t

Re: Itunes not responding

2013-10-14 Thread Neil Houghton
Hi ronni,

First off, I unplugged the AppleTV and let it sit for a while so that
everything had a chance to recognise that. So the AppleTV itself is now out
of the picture.

Then I used Console to monitor messages whilst I restarted iTunes, it again
locked up and I force quit - messages below:

-
14/10/13 13:37:24[0x0-0x7a57a5].com.apple.iTunes[11820]Returning
0x0. Advertising wake service for libraryIdentifier "D5B5885051837D5B".
14/10/13 13:37:24com.apple.usbmuxd[11721]
LOCKDOWN_V2_BONJOUR_SERVICE_NAME is _apple-mobdev2._tcp,930d07f5
14/10/13 13:37:24com.apple.usbmuxd[11721]_SendAttachNotification
Device 7c:c5:37:d0:13:8b@fe80::7ec5:37ff:fed0:138b._apple-mobdev._tcp.local.
has already appeared on interface 6. Suppressing duplicate attach
notification.
14/10/13 13:37:24com.apple.usbmuxd[11721]_SendAttachNotification
Device 98:b8:e3:d1:50:64@fe80::9ab8:e3ff:fed1:5064._apple-mobdev._tcp.local.
has already appeared on interface 6. Suppressing duplicate attach
notification.
14/10/13 13:37:25Firewall[76]iTunes is listening from 0.0.0.0:58406
proto=6
14/10/13 13:37:25Firewall[76]iTunes is listening from 0.0.0.0:3689
proto=6
14/10/13 13:37:25Firewall[76]iTunes is listening from :::3689
proto=6
14/10/13 13:37:33kernelMessage Version Check or Length Not Match.
14/10/13 13:37:33kernelMessage Length Check - msglength = 3152,
expectingLength = 3152
14/10/13 13:37:33kernelMessage Version Check - msg(0.0.0)@0x9cab024
atifb:(3.1.0)
14/10/13 13:37:33kernelMessage Version Check or Length Not Match.
14/10/13 13:37:33kernelMessage Length Check - msglength = 3152,
expectingLength = 3152
14/10/13 13:37:33kernelMessage Version Check - msg(0.0.0)@0x9c8c024
atifb:(3.1.0)
14/10/13 13:37:59/Applications/iTunes.app/Contents/MacOS/iTunes[11820]
Entered:_AMMuxedDeviceDisconnected, mux-device:2
14/10/13 13:37:59/Applications/iTunes.app/Contents/MacOS/iTunes[11820]
Entered:__thr_AMMuxedDeviceDisconnected, mux-device:2
14/10/13 13:37:59/Applications/iTunes.app/Contents/MacOS/iTunes[11820]
tid:11f1b - Mux ID not found in mapping dictionary
14/10/13 13:37:59/Applications/iTunes.app/Contents/MacOS/iTunes[11820]
tid:11f1b - Can't handle disconnect with invalid ecid
14/10/13 13:39:35mDNSResponder[18]Client application bug:
DNSServiceResolve(53F5FEFC2612ED6D._appletv-v2._tcp.local.) active for over
two minutes. This places considerable burden on the network.
14/10/13 13:41:04com.apple.launchd.peruser.502[143]
([0x0-0x7a57a5].com.apple.iTunes[11820]) Exited: Terminated
14/10/13 13:41:16com.apple.usbmuxd[11721]_heartbeat_failed heartbeat
detected detach for device 0x1-192.168.2.101:0!
14/10/13 13:41:16com.apple.launchd[1](com.apple.usbmuxd[11721]) Job
appears to have crashed: Segmentation fault
14/10/13 13:41:16com.apple.usbmuxd[11854]usbmuxd-323 on Jul 29 2013
at 23:21:29, running 64 bit
14/10/13 13:41:16com.apple.ReportCrash.Root[11853]2013-10-14
13:41:16.979 ReportCrash[11853:2803] Saved crash report for usbmuxd[11721]
version ??? (???) to
/Library/Logs/DiagnosticReports/usbmuxd_2013-10-14-134116_localhost.crash
-


The Mac and ADSL router have been rebooted several times since the problem
started - BUT, to be sure, I restarted the mac and rebooted the ADSL router
- essentially the problem remains - I won't include the console messages as
they are functionally identical.

I then considered that the actual wireless network is created and run by the
Airport Extreme - so I opened Airport Utility and saw that it was flagging a
firmware update - which I initiated. The firmware was successfully updated
and the Extreme restarted. As I still had Console opened, I noticed this
message which may be relevant? (Although I do have iTunes set-up so that I
do have to sign-in to purchase and don't have the remember this box ticked -
so this maybe normal?)

-
14/10/13 14:12:37AOSNotification[187][AOSNotification] Cannot obtain
password from generic keychain for service = iTools, account = neil_houghton

Again I started iTunes and noticed that some of the console messages had now
changed - however when I switched back to iTunes (after watching in console
for a while) it still locked up. The console messages are:

14/10/13 14:17:25kernelAirPort: RSN handshake complete on en1
14/10/13 14:17:30[0x0-0x2e02e].com.apple.iTunes[299]Returning 0x0.
Advertising wake service for libraryIdentifier "D5B5885051837D5B".
14/10/13 14:17:30Firewall[75]iTunes is listening from 0.0.0.0:49321
proto=6
14/10/13 14:17:30Firewall[75]iTunes is listening from 0.0.0.0:3689
proto=6
14/10/13 14:17:30Firewall[75]iTunes is listening from :::3689
proto=6
14/10/13 14:17:30com.apple.usbmuxd[253]
LOCKDOWN_V2_BONJOUR_SERVICE_NAME is _apple-mobdev2._tcp,930d07f5
14/10/13 14:17:31com.apple.u