Re: Can't sign out of iCloud from iMac

[Ronda Brown]

Hi Alan,

Have you tried these steps?

 
1. Open Safari
2. Choose Safari->Preferences
3. Choose "Passwords"
4. Uncheck "AutoFill user names and passwords"
5. Choose "AutoFill"
6. Uncheck all items
7. Close Preferences
8. Close Safari
9. Reboot
10. Open System Preferences
11. Choose iCloud
12. Select "Sign Out"

Cheers,
Ronni

Sent from Ronni's iPad4


> On 29 Sep 2015, at 11:54 am, Alan Smith  wrote:
> 
> I cannot sign out of iCloud on my iMac via Apple - Preferences - iCloud.   I 
> get info message “Your iCloud account couldn’t be removed at this time.  Turn 
> off all iCloud services and try again".   The Keychain service cannot be 
> unchecked, which I assume is the cause.
> 
> I signed in to icloud.com (a mistake??) via Safari and attempted to sign out 
> of the Preferences account again, in case there was some interaction.  Then 
> checked the box to log out of all browsers.  This logged me out of icloud.com 
> but it no difference to my ability to sign out of the iCloud account via 
> Preferences.
> 
> I am not signed in to iCloud from any iOS device.
> 
> Regards, 
> Alan
> 
> Alan Smith
>  Late 2012 iMac 27" Intel Quad Core i5  Fusion 3.2GHz 8G RAM - OSX 10.10.5 
> Yosemite
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Re: Can't sign out of iCloud from iMac

[Alan Smith]

More information:

1.   Console log message corresponding to my attempt to uncheck Keychain from 
the iCloud account was:
29/09/2015 4:38:55.637 pm com.apple.preferences.icloud.remoteservice[1816]:  
SOSCCThisDeviceIsInCircle SOSCCThisDeviceIsInCircle!! 8

2.   Linc Davis (Apple Support Discussions) was working through a similar 
problem in Nov 2013 but the thread 
(discussions.apple.com/message/23816605#23816605) appeared to be hijacked 
before a final solution was found.  The hijacker and others proposed trashing 
the ~/Library/Preferences/com.apple.icloud.fmfd plist file.   I tried this on 
my iMac, but with no benefit.  At least the fmfd plist file was re-created!

3.   The sign-out/Keychain problem still exists!

Regards
Alan

> On 29 Sep 2015, at 11:54 am, Alan Smith  wrote:
> 
> I cannot sign out of iCloud on my iMac via Apple - Preferences - iCloud.   I 
> get info message “Your iCloud account couldn’t be removed at this time.  Turn 
> off all iCloud services and try again".   The Keychain service cannot be 
> unchecked, which I assume is the cause.
> 
> I signed in to icloud.com (a mistake??) via Safari and attempted to sign out 
> of the Preferences account again, in case there was some interaction.  Then 
> checked the box to log out of all browsers.  This logged me out of icloud.com 
> but it no difference to my ability to sign out of the iCloud account via 
> Preferences.
> 
> I am not signed in to iCloud from any iOS device.
> 
> Regards, 
> Alan
> 
> Alan Smith
>  Late 2012 iMac 27" Intel Quad Core i5  Fusion 3.2GHz 8G RAM - OSX 10.10.5 
> Yosemite
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
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Re: Can't sign out of iCloud from iMac

[Ronda Brown]

Ok Alan,

Try this:
Move contents in ~/Library/Keychains/ to some backup location (WARNING: this 
will remove your passwords from the Keychain, hence the backup)
Remove contents of ~/Library/Caches; reboot; empty trash again (since some 
items can't be deleted before a reboot)
Uncheck the Keychain item in the iCloud system preferences.
 
This solution was provided by Apple Support so it bares the least risk.
 
You might notice however that many Safari extensions disappear, so I'd 
recommend making a list of them prior to proceeding with the above steps.

Cheers,
Ronni
Sent from Ronni's iPad4


> On 29 Sep 2015, at 10:21 pm, Alan Smith  wrote:
> 
> Hi Ronni
> 
> No difference after trying the Safari steps.
> 
> I had not previously tried the Safari sequences.  AutoFill user names and 
> passwords was unchecked (normal); all the AutoFill items are also unchecked.  
> (I use 1Password for website logins.)   I toggled AutoFill user names and 
> passwords with the hope it might trigger some refresh signal, but I did not 
> toggle all the AutoFill items.  After Reboot I attempted to Sign Out of 
> iCloud, but still got the alert message about “account couldn’t be removed”.  
> Noted that Keychain was still checked in the iCloud list.
> 
> Cheers
> Alan
> 
>> On 29 Sep 2015, at 9:42 pm, Ronda Brown  wrote:
>> 
>> Hi Alan,
>> 
>> Have you tried these steps?
>> 
>> 
>> 1. Open Safari
>> 2. Choose Safari->Preferences
>> 3. Choose "Passwords"
>> 4. Uncheck "AutoFill user names and passwords"
>> 5. Choose "AutoFill"
>> 6. Uncheck all items
>> 7. Close Preferences
>> 8. Close Safari
>> 9. Reboot
>> 10. Open System Preferences
>> 11. Choose iCloud
>> 12. Select "Sign Out"
>> 
>> Cheers,
>> Ronni
>> 
>> Sent from Ronni's iPad4
>> 
>> 
>>> On 29 Sep 2015, at 11:54 am, Alan Smith  wrote:
>>> 
>>> I cannot sign out of iCloud on my iMac via Apple - Preferences - iCloud.   
>>> I get info message “Your iCloud account couldn’t be removed at this time.  
>>> Turn off all iCloud services and try again".   The Keychain service cannot 
>>> be unchecked, which I assume is the cause.
>>> 
>>> I signed in to icloud.com (a mistake??) via Safari and attempted to sign 
>>> out of the Preferences account again, in case there was some interaction.  
>>> Then checked the box to log out of all browsers.  This logged me out of 
>>> icloud.com but it no difference to my ability to sign out of the iCloud 
>>> account via Preferences.
>>> 
>>> I am not signed in to iCloud from any iOS device.
>>> 
>>> Regards, 
>>> Alan
>>> 
>>> Alan Smith
>>> Late 2012 iMac 27" Intel Quad Core i5  Fusion 3.2GHz 8G RAM - OSX 10.10.5 
>>> Yosemite
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Re: Can't sign out of iCloud from iMac

[Alan Smith]

Hi Ronni

No difference after trying the Safari steps.

I had not previously tried the Safari sequences.  AutoFill user names and 
passwords was unchecked (normal); all the AutoFill items are also unchecked.  
(I use 1Password for website logins.)   I toggled AutoFill user names and 
passwords with the hope it might trigger some refresh signal, but I did not 
toggle all the AutoFill items.  After Reboot I attempted to Sign Out of iCloud, 
but still got the alert message about “account couldn’t be removed”.  Noted 
that Keychain was still checked in the iCloud list.

Cheers
Alan

> On 29 Sep 2015, at 9:42 pm, Ronda Brown  wrote:
> 
> Hi Alan,
> 
> Have you tried these steps?
> 
> 
> 1. Open Safari
> 2. Choose Safari->Preferences
> 3. Choose "Passwords"
> 4. Uncheck "AutoFill user names and passwords"
> 5. Choose "AutoFill"
> 6. Uncheck all items
> 7. Close Preferences
> 8. Close Safari
> 9. Reboot
> 10. Open System Preferences
> 11. Choose iCloud
> 12. Select "Sign Out"
> 
> Cheers,
> Ronni
> 
> Sent from Ronni's iPad4
> 
> 
>> On 29 Sep 2015, at 11:54 am, Alan Smith  wrote:
>> 
>> I cannot sign out of iCloud on my iMac via Apple - Preferences - iCloud.   I 
>> get info message “Your iCloud account couldn’t be removed at this time.  
>> Turn off all iCloud services and try again".   The Keychain service cannot 
>> be unchecked, which I assume is the cause.
>> 
>> I signed in to icloud.com (a mistake??) via Safari and attempted to sign out 
>> of the Preferences account again, in case there was some interaction.  Then 
>> checked the box to log out of all browsers.  This logged me out of 
>> icloud.com but it no difference to my ability to sign out of the iCloud 
>> account via Preferences.
>> 
>> I am not signed in to iCloud from any iOS device.
>> 
>> Regards, 
>> Alan
>> 
>> Alan Smith
>> Late 2012 iMac 27" Intel Quad Core i5  Fusion 3.2GHz 8G RAM - OSX 10.10.5 
>> Yosemite
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Re: Can't sign out of iCloud from iMac

[Alan Smith]

Thanks Ronni,

A task for tomorrow!   Please confirm what is to be trashed from 
~/Library/Caches.  There’s a lot of stuff in that folder!

Cheers
Alan

> On 29 Sep 2015, at 10:35 pm, Ronda Brown  wrote:
> 
> Ok Alan,
> 
> Try this:
> Move contents in ~/Library/Keychains/ to some backup location (WARNING: this 
> will remove your passwords from the Keychain, hence the backup)
> Remove contents of ~/Library/Caches; reboot; empty trash again (since some 
> items can't be deleted before a reboot)
> Uncheck the Keychain item in the iCloud system preferences.
>  
> This solution was provided by Apple Support so it bares the least risk.
>  
> You might notice however that many Safari extensions disappear, so I'd 
> recommend making a list of them prior to proceeding with the above steps.
> 
> Cheers,
> Ronni
> Sent from Ronni's iPad4
> 
> 
> On 29 Sep 2015, at 10:21 pm, Alan Smith  > wrote:
> 
>> Hi Ronni
>> 
>> No difference after trying the Safari steps.
>> 
>> I had not previously tried the Safari sequences.  AutoFill user names and 
>> passwords was unchecked (normal); all the AutoFill items are also unchecked. 
>>  (I use 1Password for website logins.)   I toggled AutoFill user names and 
>> passwords with the hope it might trigger some refresh signal, but I did not 
>> toggle all the AutoFill items.  After Reboot I attempted to Sign Out of 
>> iCloud, but still got the alert message about “account couldn’t be removed”. 
>>  Noted that Keychain was still checked in the iCloud list.
>> 
>> Cheers
>> Alan
>> 
>>> On 29 Sep 2015, at 9:42 pm, Ronda Brown >> > wrote:
>>> 
>>> Hi Alan,
>>> 
>>> Have you tried these steps?
>>> 
>>> 
>>> 1. Open Safari
>>> 2. Choose Safari->Preferences
>>> 3. Choose "Passwords"
>>> 4. Uncheck "AutoFill user names and passwords"
>>> 5. Choose "AutoFill"
>>> 6. Uncheck all items
>>> 7. Close Preferences
>>> 8. Close Safari
>>> 9. Reboot
>>> 10. Open System Preferences
>>> 11. Choose iCloud
>>> 12. Select "Sign Out"
>>> 
>>> Cheers,
>>> Ronni
>>> 
>>> Sent from Ronni's iPad4
>>> 
>>> 
 On 29 Sep 2015, at 11:54 am, Alan Smith > wrote:
 
 I cannot sign out of iCloud on my iMac via Apple - Preferences - iCloud.   
 I get info message “Your iCloud account couldn’t be removed at this time.  
 Turn off all iCloud services and try again".   The Keychain service cannot 
 be unchecked, which I assume is the cause.
 
 I signed in to icloud.com  (a mistake??) via Safari 
 and attempted to sign out of the Preferences account again, in case there 
 was some interaction.  Then checked the box to log out of all browsers.  
 This logged me out of icloud.com  but it no difference 
 to my ability to sign out of the iCloud account via Preferences.
 
 I am not signed in to iCloud from any iOS device.
 
 Regards, 
 Alan
 
 Alan Smith
 Late 2012 iMac 27" Intel Quad Core i5  Fusion 3.2GHz 8G RAM - OSX 10.10.5 
 Yosemite
>>> -- The WA Macintosh User Group Mailing List --
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Re: Can't sign out of iCloud from iMac

[Ronda Brown]

Generally speaking, it is safe to delete anything in any “Cache” folder managed 
by OS X.  In your case, the User level (~/Library/Caches/).

To minimize risk, however, make sure you quit all applications  before trashing 
the ~/Library/Caches folder and then reboot immediately afterwards.

I would NOT recommend you do this often though, it is normally not required.
I've only suggested it as a possible solution for the problems you are 
experiencing.

Sent from Ronni's iPad4


> On 29 Sep 2015, at 10:53 pm, Alan Smith  wrote:
> 
> Thanks Ronni,
> 
> A task for tomorrow!   Please confirm what is to be trashed from 
> ~/Library/Caches.  There’s a lot of stuff in that folder!
> 
> Cheers
> Alan
> 
>> On 29 Sep 2015, at 10:35 pm, Ronda Brown  wrote:
>> 
>> Ok Alan,
>> 
>> Try this:
>> Move contents in ~/Library/Keychains/ to some backup location (WARNING: this 
>> will remove your passwords from the Keychain, hence the backup)
>> Remove contents of ~/Library/Caches; reboot; empty trash again (since some 
>> items can't be deleted before a reboot)
>> Uncheck the Keychain item in the iCloud system preferences.
>>  
>> This solution was provided by Apple Support so it bares the least risk.
>>  
>> You might notice however that many Safari extensions disappear, so I'd 
>> recommend making a list of them prior to proceeding with the above steps.
>> 
>> Cheers,
>> Ronni
>> Sent from Ronni's iPad4
>> 
>> 
>>> On 29 Sep 2015, at 10:21 pm, Alan Smith  wrote:
>>> 
>>> Hi Ronni
>>> 
>>> No difference after trying the Safari steps.
>>> 
>>> I had not previously tried the Safari sequences.  AutoFill user names and 
>>> passwords was unchecked (normal); all the AutoFill items are also 
>>> unchecked.  (I use 1Password for website logins.)   I toggled AutoFill user 
>>> names and passwords with the hope it might trigger some refresh signal, but 
>>> I did not toggle all the AutoFill items.  After Reboot I attempted to Sign 
>>> Out of iCloud, but still got the alert message about “account couldn’t be 
>>> removed”.  Noted that Keychain was still checked in the iCloud list.
>>> 
>>> Cheers
>>> Alan
>>> 
 On 29 Sep 2015, at 9:42 pm, Ronda Brown  wrote:
 
 Hi Alan,
 
 Have you tried these steps?
 
 
 1. Open Safari
 2. Choose Safari->Preferences
 3. Choose "Passwords"
 4. Uncheck "AutoFill user names and passwords"
 5. Choose "AutoFill"
 6. Uncheck all items
 7. Close Preferences
 8. Close Safari
 9. Reboot
 10. Open System Preferences
 11. Choose iCloud
 12. Select "Sign Out"
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
 
> On 29 Sep 2015, at 11:54 am, Alan Smith  wrote:
> 
> I cannot sign out of iCloud on my iMac via Apple - Preferences - iCloud.  
>  I get info message “Your iCloud account couldn’t be removed at this 
> time.  Turn off all iCloud services and try again".   The Keychain 
> service cannot be unchecked, which I assume is the cause.
> 
> I signed in to icloud.com (a mistake??) via Safari and attempted to sign 
> out of the Preferences account again, in case there was some interaction. 
>  Then checked the box to log out of all browsers.  This logged me out of 
> icloud.com but it no difference to my ability to sign out of the iCloud 
> account via Preferences.
> 
> I am not signed in to iCloud from any iOS device.
> 
> Regards, 
> Alan
> 
> Alan Smith
> Late 2012 iMac 27" Intel Quad Core i5  Fusion 3.2GHz 8G RAM - OSX 10.10.5 
> Yosemite
 -- The WA Macintosh User Group Mailing List --
 Archives - 
 Guidelines - 
 Settings & Unsubscribe - 
 
>>> 
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Settings & 

Startup Sound

[Michael Hawkins]

Many years ago I installed Startup Sound on my computer. It used to do a superb 
job preventing the (to me) annoying boing sound that my laptop makes on 
starting up, but it does not work with 10.10.5. I no longer have the program 
that was used to install it, and so cannot comply with the program writer’s 
instructions on how to uninstall. The program does not show up when I do a 
Spotlight search, but is listed in the Systems Preferences pane. Does anyone 
have any suggestions?

Thank you,

Michael Hawkins


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Re: Startup Sound

[Michael Hawkins]

Thanks Alan, yes it does show up in the last line of preferences along with 
others that I want to ditch. I'll give what you suggest a go.
Cheers, 
Michael

Sent from my iPhone

> On 30 Sep 2015, at 10:07 am, Alan Smith  wrote:
> 
> Does the app appear in Apple > System Preferences (usually bottom row)?  If 
> so, have you tried a right mouse click on the app.  This usually display 
> options, including delete.
> 
> Alan
> 
>> On 30 Sep 2015, at 8:59 am, Michael Hawkins 
>>  wrote:
>> 
>> Many years ago I installed Startup Sound on my computer. It used to do a 
>> superb job preventing the (to me) annoying boing sound that my laptop makes 
>> on starting up, but it does not work with 10.10.5. I no longer have the 
>> program that was used to install it, and so cannot comply with the program 
>> writer’s instructions on how to uninstall. The program does not show up when 
>> I do a Spotlight search, but is listed in the Systems Preferences pane. Does 
>> anyone have any suggestions?
>> 
>> Thank you,
>> 
>> Michael Hawkins
>> 
>> 
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Re: Can't sign out of iCloud from iMac

[Alan Smith]

Hi Ronni,

Success!  Thank you.

At the end of the process there was a flood of alert messages prompting for 
login passwords which was distracting.  When I got to Apple - System Prefs - 
iCloud, the only option was to sign out, and the scroll box for the list of 
features was inoperable (faint).  I assume the Keychain checkbox had cleared, 
but I certainly accepted the option to sign out!  

I am gradually entering new keychain login data manually (beginning with Mail) 
and testing Apps.

I was hoping a few other little unstandard OS X quirks would right themselves, 
but alas!  Will pursue these later.

Thanks again for your support.

Cheers
Alan

  
> On 30 Sep 2015, at 6:26 am, Ronda Brown  > wrote:
> 
> Generally speaking, it is safe to delete anything in any “Cache” folder 
> managed by OS X.  In your case, the User level (~/Library/Caches/).
> 
> To minimize risk, however, make sure you quit all applications  before 
> trashing the ~/Library/Caches folder and then reboot immediately afterwards.
> 
> I would NOT recommend you do this often though, it is normally not required.
> I've only suggested it as a possible solution for the problems you are 
> experiencing.
> 
> Sent from Ronni's iPad4
> 
> 
> On 29 Sep 2015, at 10:53 pm, Alan Smith  > wrote:
> 
>> Thanks Ronni,
>> 
>> A task for tomorrow!   Please confirm what is to be trashed from 
>> ~/Library/Caches.  There’s a lot of stuff in that folder!
>> 
>> Cheers
>> Alan
>> 
>>> On 29 Sep 2015, at 10:35 pm, Ronda Brown >> > wrote:
>>> 
>>> Ok Alan,
>>> 
>>> Try this:
>>> Move contents in ~/Library/Keychains/ to some backup location (WARNING: 
>>> this will remove your passwords from the Keychain, hence the backup)
>>> Remove contents of ~/Library/Caches; reboot; empty trash again (since some 
>>> items can't be deleted before a reboot)
>>> Uncheck the Keychain item in the iCloud system preferences.
>>>  
>>> This solution was provided by Apple Support so it bares the least risk.
>>>  
>>> You might notice however that many Safari extensions disappear, so I'd 
>>> recommend making a list of them prior to proceeding with the above steps.
>>> 
>>> Cheers,
>>> Ronni
>>> Sent from Ronni's iPad4
>>> 
>>> 
>>> On 29 Sep 2015, at 10:21 pm, Alan Smith >> > wrote:
>>> 
 Hi Ronni
 
 No difference after trying the Safari steps.
 
 I had not previously tried the Safari sequences.  AutoFill user names and 
 passwords was unchecked (normal); all the AutoFill items are also 
 unchecked.  (I use 1Password for website logins.)   I toggled AutoFill 
 user names and passwords with the hope it might trigger some refresh 
 signal, but I did not toggle all the AutoFill items.  After Reboot I 
 attempted to Sign Out of iCloud, but still got the alert message about 
 “account couldn’t be removed”.  Noted that Keychain was still checked in 
 the iCloud list.
 
 Cheers
 Alan
 
> On 29 Sep 2015, at 9:42 pm, Ronda Brown  > wrote:
> 
> Hi Alan,
> 
> Have you tried these steps?
> 
> 
> 1. Open Safari
> 2. Choose Safari->Preferences
> 3. Choose "Passwords"
> 4. Uncheck "AutoFill user names and passwords"
> 5. Choose "AutoFill"
> 6. Uncheck all items
> 7. Close Preferences
> 8. Close Safari
> 9. Reboot
> 10. Open System Preferences
> 11. Choose iCloud
> 12. Select "Sign Out"
> 
> Cheers,
> Ronni
> 
> Sent from Ronni's iPad4
> 
> 
>> On 29 Sep 2015, at 11:54 am, Alan Smith > > wrote:
>> 
>> I cannot sign out of iCloud on my iMac via Apple - Preferences - iCloud. 
>>   I get info message “Your iCloud account couldn’t be removed at this 
>> time.  Turn off all iCloud services and try again".   The Keychain 
>> service cannot be unchecked, which I assume is the cause.
>> 
>> I signed in to icloud.com  (a mistake??) via Safari 
>> and attempted to sign out of the Preferences account again, in case 
>> there was some interaction.  Then checked the box to log out of all 
>> browsers.  This logged me out of icloud.com  but it 
>> no difference to my ability to sign out of the iCloud account via 
>> Preferences.
>> 
>> I am not signed in to iCloud from any iOS device.
>> 
>> Regards, 
>> Alan
>> 
>> Alan Smith
>> Late 2012 iMac 27" Intel Quad Core i5  Fusion 3.2GHz 8G RAM - OSX 
>> 10.10.5 Yosemite
> -- The WA Macintosh User Group Mailing List --
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> Guidelines - 

Re: Startup Sound

[Alan Smith]

Does the app appear in Apple > System Preferences (usually bottom row)?  If so, 
have you tried a right mouse click on the app.  This usually display options, 
including delete.

Alan

> On 30 Sep 2015, at 8:59 am, Michael Hawkins 
>  wrote:
> 
> Many years ago I installed Startup Sound on my computer. It used to do a 
> superb job preventing the (to me) annoying boing sound that my laptop makes 
> on starting up, but it does not work with 10.10.5. I no longer have the 
> program that was used to install it, and so cannot comply with the program 
> writer’s instructions on how to uninstall. The program does not show up when 
> I do a Spotlight search, but is listed in the Systems Preferences pane. Does 
> anyone have any suggestions?
> 
> Thank you,
> 
> Michael Hawkins
> 
> 
> -- The WA Macintosh User Group Mailing List --
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> Guidelines - 
> Settings & Unsubscribe - 
> 

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