Marking mail as junk in iOS

[Tim Law]

Hello

I run my email via IMAP and access it with a couple of iPhone/iPads and a 
desktop Mac Mini. All running the latest updates. 

I understand the spam filter in OSX Mail.app is reasonably successful in 
clearing SPAM from the inbox and quarantining it. I have it set to delete after 
a week in case a legitimate email is incorrectly flagged. This never happens. 
Often I have the desktop computer turned off, so no mail can be filtered by OSX 
Mail. 

However the iOS version of Mail appears to be less successful capturing spam 
and I have to deal with more spam on my mobile devices. Generally I just delete 
it, but my question is whether 'Mark as SPAM' function on iOS is as clever at 
identifying similar messages and filtering them off as the desktop app? Instead 
of simply deleting spam, is it worth using the 'Mark as Spam' function and 
relying on the device to learn what I don't like?

Thanks
Tim



Sent from Tim's iPhone
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Re: All sent mail has vanished from Mail

[Michael Hawkins]

Good morning Ronni,

Yes, I did as you advised and recreated the envelope index database and 
imported messages. The "Sent" mailbox still does not include any mail sent 
prior to when the box was emptied. After I'd recreated the index database and 
imported messages I installed
Avira which reported three alerts.

The reason I thought about going to iiNet was that last year Westnet suggested 
I rationalise my email connections, which I did. I've had intermittent email 
problems ever since. 

I also learned a sad fact of life yesterday - it seems to be all but impossible 
to buy an external drive which has a FireWire connection port and so my backup 
yesterday was done using USB 2.

Cheers,

Michael



Sent from my iPhone

> On 9 Jul 2016, at 7:39 AM, Ronda Brown  wrote:
> 
> Hi Michael,
> 
> The problems are not related to your ISP iiNet connection. The problems are 
> on your operating system, your computer.
> 
> Did you complete the recreating of the Envelope Index database following my 
> previous instructions?
> 
> quit Mail, navigate to ~/Library/ Mail/V2/MailData and drag the files 
> Envelope Index, Envelope Index- shm, and Envelope Index-wal to the Trash. 
> 
> Then Open Mail again, it’ll tell you that you need to “import” all your 
> messages (just as it may have done when you upgraded from Mavericks to 
> Yosemite). 
> Let it do so—it’s recreating your envelope index from scratch.
> 
> Do you have any third party software installed, or Anti-Virus like Sophos?
> 
> Cheers,
> Ronni
> 
> Sent from Ronni's iPad4
> 
>> On 8 Jul 2016, at 2:39 PM, Michael Hawkins 
>>  wrote:
>> 
>> Thanks Ronni, I’ll do as you’ve suggested.
>> 
>> I’ve just tried to backup by using SuperDuper, and have received the 
>> following error message:
>> 
>> | 11:31:41 AM | Info |   Unable to open source file 
>> /Users/michael/Library/Mail/V2/pop-hawk...@mail.iinet.net.au/INBOX.mbox/903F6D09-E1B5-4CC2-92F6-0CD83639ACEC/Data/4/1/Messages/14557.emlx
>>  due to error: 13, Permission denied
>> | 11:31:41 AM | Info |   Error copying 
>> /Users/michael/Library/Mail/V2/pop-hawk...@mail.iinet.net.au/INBOX.mbox/903F6D09-E1B5-4CC2-92F6-0CD83639ACEC/Data/4/1/Messages/14557.emlx
>>  to /Volumes/My Passport for 
>> Mac/Users/michael/Library/Mail/V2/pop-hawk...@mail.iinet.net.au/INBOX.mbox/903F6D09-E1B5-4CC2-92F6-0CD83639ACEC/Data/4/1/Messages/14557.emlx
>>  of type 8 due to error 13
>> | 11:31:41 AM | Error | SDCopy: Error copying 
>> /Users/michael/Library/Mail/V2/pop-hawk...@mail.iinet.net.au/INBOX.mbox/903F6D09-E1B5-4CC2-92F6-0CD83639ACEC/Data/4/1/Messages/14557.emlx
>>  to /Volumes/My Passport for 
>> Mac/Users/michael/Library/Mail/V2/pop-hawk...@mail.iinet.net.au/INBOX.mbox/903F6D09-E1B5-4CC2-92F6-0CD83639ACEC/Data/4/1/Messages/14557.emlx
>>  of type 8 due to error 13: Permission denied
>> 
>> 
>> Looks like I may have to go to iinet to get something sorted out.
>> 
>> Cheers,
>> 
>> Michael.
 On 8 Jul 2016, at 10:16 am, Ronni Brown  wrote:
 
 
 On 8 Jul 2016, at 8:41 AM, Michael Hawkins 
  wrote:
 
 One other thing has happened, and that is that the hard-drive icon does 
 not show up on the desktop. It was there when I shut down the computer 
 last night, but didn't appear when I started the computer up this morning. 
 Repairing permissions and restarting did not reinstate the icon.
>>> 
>>> 
>>> On your Desktop - Click on Finder > Preferences in Menu Bar top left 
>>> Select  General - Show these items on the desktop 
>>> Select ✔ all Hard disks, External disks, CDs, DVDs, and iPods, Connected 
>>> servers
>>> 
>>> Also still in Finder Preferences - check Sidebar & Advanced that your 
>>> settings are as you want.
>>> 
>>> Deleting the Desktop Preference file to fix your other problem, can cause 
>>> some settings to change back to default.
>>> 
>>> Cheers,
>>> Ronni
>>> 
>>> 13-inch MacBook Air (April 2014)
>>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>>> 8GB 1600MHz LPDDR3 SDRAM
>>> 512GB PCIe-based Flash Storage
>>> 
>>> El Capitan OS X 10.11.5
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Re: All sent mail has vanished from Mail

[Ronda Brown]

Hi Michael,

The problems are not related to your ISP iiNet connection. The problems are on 
your operating system, your computer.

Did you complete the recreating of the Envelope Index database following my 
previous instructions?

quit Mail, navigate to ~/Library/ Mail/V2/MailData and drag the files Envelope 
Index, Envelope Index- shm, and Envelope Index-wal to the Trash. 

Then Open Mail again, it’ll tell you that you need to “import” all your 
messages (just as it may have done when you upgraded from Mavericks to 
Yosemite). 
Let it do so—it’s recreating your envelope index from scratch.

Do you have any third party software installed, or Anti-Virus like Sophos?

Cheers,
Ronni

Sent from Ronni's iPad4

> On 8 Jul 2016, at 2:39 PM, Michael Hawkins  
> wrote:
> 
> Thanks Ronni, I’ll do as you’ve suggested.
> 
> I’ve just tried to backup by using SuperDuper, and have received the 
> following error message:
> 
> | 11:31:41 AM | Info |   Unable to open source file 
> /Users/michael/Library/Mail/V2/pop-hawk...@mail.iinet.net.au/INBOX.mbox/903F6D09-E1B5-4CC2-92F6-0CD83639ACEC/Data/4/1/Messages/14557.emlx
>  due to error: 13, Permission denied
> | 11:31:41 AM | Info |   Error copying 
> /Users/michael/Library/Mail/V2/pop-hawk...@mail.iinet.net.au/INBOX.mbox/903F6D09-E1B5-4CC2-92F6-0CD83639ACEC/Data/4/1/Messages/14557.emlx
>  to /Volumes/My Passport for 
> Mac/Users/michael/Library/Mail/V2/pop-hawk...@mail.iinet.net.au/INBOX.mbox/903F6D09-E1B5-4CC2-92F6-0CD83639ACEC/Data/4/1/Messages/14557.emlx
>  of type 8 due to error 13
> | 11:31:41 AM | Error | SDCopy: Error copying 
> /Users/michael/Library/Mail/V2/pop-hawk...@mail.iinet.net.au/INBOX.mbox/903F6D09-E1B5-4CC2-92F6-0CD83639ACEC/Data/4/1/Messages/14557.emlx
>  to /Volumes/My Passport for 
> Mac/Users/michael/Library/Mail/V2/pop-hawk...@mail.iinet.net.au/INBOX.mbox/903F6D09-E1B5-4CC2-92F6-0CD83639ACEC/Data/4/1/Messages/14557.emlx
>  of type 8 due to error 13: Permission denied
> 
> 
> Looks like I may have to go to iinet to get something sorted out.
> 
> Cheers,
> 
> Michael.
>>> On 8 Jul 2016, at 10:16 am, Ronni Brown  wrote:
>>> 
>>> 
>>> On 8 Jul 2016, at 8:41 AM, Michael Hawkins 
>>>  wrote:
>>> 
>>> One other thing has happened, and that is that the hard-drive icon does not 
>>> show up on the desktop. It was there when I shut down the computer last 
>>> night, but didn't appear when I started the computer up this morning. 
>>> Repairing permissions and restarting did not reinstate the icon.
>> 
>> 
>> On your Desktop - Click on Finder > Preferences in Menu Bar top left 
>> Select  General - Show these items on the desktop 
>> Select ✔ all Hard disks, External disks, CDs, DVDs, and iPods, Connected 
>> servers
>> 
>> Also still in Finder Preferences - check Sidebar & Advanced that your 
>> settings are as you want.
>> 
>> Deleting the Desktop Preference file to fix your other problem, can cause 
>> some settings to change back to default.
>> 
>> Cheers,
>> Ronni
>> 
>> 13-inch MacBook Air (April 2014)
>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>> 8GB 1600MHz LPDDR3 SDRAM
>> 512GB PCIe-based Flash Storage
>> 
>> El Capitan OS X 10.11.5
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Re: "Permanently erase deleted messages when 1 month old" not working

[Stephen Chape]

Thanks Ronni.
I had “permanently erase” at 1 month.
So now have “remove from server” at 1 month also.


> On 8 Jul 2016, at 2:17 PM, Ronni Brown  wrote:
> 
> Yes Stephen you need both 'permanently erase...' & 'remove copy from 
> server...' settings to be the same.
> Cheers,
> Ronni
> 
>> On 8 Jul 2016, at 2:09 PM, Stephen Chape > > wrote:
>> 
>> Thank you Ronni.
>> I already had everything as you suggested.
>> Except “remove copy from server” was “immediate”.
>> I have now changed that to “1 week”
>> 
>> 
>>> On 7 Jul 2016, at 7:50 PM, Ronni Brown >> > wrote:
>>> 
>>> Ok Stephen,
>>> 
>>> Check the settings for your POP Bigpond Mail Account the Advanced tab. 
>>> What is it set for in removing messages from the server once downloaded?
>>> 
>>> 1. Open Mail
>>> 2. Go to Mail > Preferences > Accounts
>>> 3. Select your POP Bigpond Mail Account
>>> 4.Select Mailbox - Behaviors Button  and check Trash you have ticked “Move 
>>> deleted messages to the Trash Mailbox” and “permanently erase deleted 
>>> messages when: One Week Old”
>>> 
>>> Select - Advanced Button and check that you have ticked all three options:
>>> Automatically detect and maintain account settings
>>> Include when automatically checking for new messages
>>> Remove copy from server after retrieving a message: After one week
>>> 
>>> Cheers,
>>> Ronni
>>> 
 On 7 Jul 2016, at 6:22 PM, Stephen Chape > wrote:
 
 Hi Ronni,
 
 It is a POP.
 Not used on our iPhones.
 Very Latest OSX.
 
 
> On 7 Jul 2016, at 1:46 PM, Ronda Brown  > wrote:
> 
> Hi Stephen,
> 
> Is it a POP or IMAP email account? 
> Do you have this mail account on iOS devices as well?
> What OS X are you running?
> 
> Sent from Ronni's iPad4
> 
> 
> On 7 Jul 2016, at 1:13 PM, Stephen Chape  > wrote:
> 
>> Hi folks,
>> 
>> Just realised  I have hundreds of deleted messages going back several 
>> months.
>> But I have the above set up in Mail.
>> 
>> Any ideas please ?
>> 
>> Regards,
>> Stephen Chape
>> 
>>> 
>>> Cheers,
>>> Ronni
>>> 
>>> 13-inch MacBook Air (April 2014)
>>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>>> 8GB 1600MHz LPDDR3 SDRAM
>>> 512GB PCIe-based Flash Storage
>>> 
>>> El Capitan OS X 10.11.5
>>> 
> 
> 
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> 


Regards,
Stephen Chape






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Re: All sent mail has vanished from Mail

[Michael Hawkins]

Thanks Ronni, I’ll do as you’ve suggested.

I’ve just tried to backup by using SuperDuper, and have received the following 
error message:

| 11:31:41 AM | Info |   Unable to open source file 
/Users/michael/Library/Mail/V2/pop-hawk...@mail.iinet.net.au 
/INBOX.mbox/903F6D09-E1B5-4CC2-92F6-0CD83639ACEC/Data/4/1/Messages/14557.emlx
 due to error: 13, Permission denied
| 11:31:41 AM | Info |   Error copying 
/Users/michael/Library/Mail/V2/pop-hawk...@mail.iinet.net.au 
/INBOX.mbox/903F6D09-E1B5-4CC2-92F6-0CD83639ACEC/Data/4/1/Messages/14557.emlx
 to /Volumes/My Passport for 
Mac/Users/michael/Library/Mail/V2/pop-hawk...@mail.iinet.net.au 
/INBOX.mbox/903F6D09-E1B5-4CC2-92F6-0CD83639ACEC/Data/4/1/Messages/14557.emlx
 of type 8 due to error 13
| 11:31:41 AM | Error | SDCopy: Error copying 
/Users/michael/Library/Mail/V2/pop-hawk...@mail.iinet.net.au 
/INBOX.mbox/903F6D09-E1B5-4CC2-92F6-0CD83639ACEC/Data/4/1/Messages/14557.emlx
 to /Volumes/My Passport for 
Mac/Users/michael/Library/Mail/V2/pop-hawk...@mail.iinet.net.au 
/INBOX.mbox/903F6D09-E1B5-4CC2-92F6-0CD83639ACEC/Data/4/1/Messages/14557.emlx
 of type 8 due to error 13: Permission denied


Looks like I may have to go to iinet to get something sorted out.

Cheers,

Michael.
> On 8 Jul 2016, at 10:16 am, Ronni Brown  > wrote:
> 
> 
>> On 8 Jul 2016, at 8:41 AM, Michael Hawkins > > wrote:
>> 
>> One other thing has happened, and that is that the hard-drive icon does not 
>> show up on the desktop. It was there when I shut down the computer last 
>> night, but didn't appear when I started the computer up this morning. 
>> Repairing permissions and restarting did not reinstate the icon.
> 
> 
> On your Desktop - Click on Finder > Preferences in Menu Bar top left 
> Select  General - Show these items on the desktop 
> Select ✔ all Hard disks, External disks, CDs, DVDs, and iPods, Connected 
> servers
> 
> Also still in Finder Preferences - check Sidebar & Advanced that your 
> settings are as you want.
> 
> Deleting the Desktop Preference file to fix your other problem, can cause 
> some settings to change back to default.
> 
> Cheers,
> Ronni
> 
> 13-inch MacBook Air (April 2014)
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
> 
> El Capitan OS X 10.11.5
> 
> -- The WA Macintosh User Group Mailing List --
> Archives -  >
> Guidelines -  >
> Settings & Unsubscribe - 
>  >

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Re: "Permanently erase deleted messages when 1 month old" not working

[Ronni Brown]

Yes Stephen you need both 'permanently erase...' & 'remove copy from server...' 
settings to be the same.
Cheers,
Ronni

> On 8 Jul 2016, at 2:09 PM, Stephen Chape  wrote:
> 
> Thank you Ronni.
> I already had everything as you suggested.
> Except “remove copy from server” was “immediate”.
> I have now changed that to “1 week”
> 
> 
>> On 7 Jul 2016, at 7:50 PM, Ronni Brown > > wrote:
>> 
>> Ok Stephen,
>> 
>> Check the settings for your POP Bigpond Mail Account the Advanced tab. 
>> What is it set for in removing messages from the server once downloaded?
>> 
>> 1. Open Mail
>> 2. Go to Mail > Preferences > Accounts
>> 3. Select your POP Bigpond Mail Account
>> 4.Select Mailbox - Behaviors Button  and check Trash you have ticked “Move 
>> deleted messages to the Trash Mailbox” and “permanently erase deleted 
>> messages when: One Week Old”
>> 
>> Select - Advanced Button and check that you have ticked all three options:
>> Automatically detect and maintain account settings
>> Include when automatically checking for new messages
>> Remove copy from server after retrieving a message: After one week
>> 
>> Cheers,
>> Ronni
>> 
>>> On 7 Jul 2016, at 6:22 PM, Stephen Chape >> > wrote:
>>> 
>>> Hi Ronni,
>>> 
>>> It is a POP.
>>> Not used on our iPhones.
>>> Very Latest OSX.
>>> 
>>> 
 On 7 Jul 2016, at 1:46 PM, Ronda Brown > wrote:
 
 Hi Stephen,
 
 Is it a POP or IMAP email account? 
 Do you have this mail account on iOS devices as well?
 What OS X are you running?
 
 Sent from Ronni's iPad4
 
 
 On 7 Jul 2016, at 1:13 PM, Stephen Chape > wrote:
 
> Hi folks,
> 
> Just realised  I have hundreds of deleted messages going back several 
> months.
> But I have the above set up in Mail.
> 
> Any ideas please ?
> 
> Regards,
> Stephen Chape
> 
>> 
>> Cheers,
>> Ronni
>> 
>> 13-inch MacBook Air (April 2014)
>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>> 8GB 1600MHz LPDDR3 SDRAM
>> 512GB PCIe-based Flash Storage
>> 
>> El Capitan OS X 10.11.5
>> 


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Re: "Permanently erase deleted messages when 1 month old" not working

[Stephen Chape]

Thank you Ronni.
I already had everything as you suggested.
Except “remove copy from server” was “immediate”.
I have now changed that to “1 week”


> On 7 Jul 2016, at 7:50 PM, Ronni Brown  wrote:
> 
> Ok Stephen,
> 
> Check the settings for your POP Bigpond Mail Account the Advanced tab. 
> What is it set for in removing messages from the server once downloaded?
> 
> 1. Open Mail
> 2. Go to Mail > Preferences > Accounts
> 3. Select your POP Bigpond Mail Account
> 4.Select Mailbox - Behaviors Button  and check Trash you have ticked “Move 
> deleted messages to the Trash Mailbox” and “permanently erase deleted 
> messages when: One Week Old”
> 
> Select - Advanced Button and check that you have ticked all three options:
> Automatically detect and maintain account settings
> Include when automatically checking for new messages
> Remove copy from server after retrieving a message: After one week
> 
> Cheers,
> Ronni
> 
>> On 7 Jul 2016, at 6:22 PM, Stephen Chape > > wrote:
>> 
>> Hi Ronni,
>> 
>> It is a POP.
>> Not used on our iPhones.
>> Very Latest OSX.
>> 
>> 
>>> On 7 Jul 2016, at 1:46 PM, Ronda Brown >> > wrote:
>>> 
>>> Hi Stephen,
>>> 
>>> Is it a POP or IMAP email account? 
>>> Do you have this mail account on iOS devices as well?
>>> What OS X are you running?
>>> 
>>> Sent from Ronni's iPad4
>>> 
>>> 
>>> On 7 Jul 2016, at 1:13 PM, Stephen Chape >> > wrote:
>>> 
 Hi folks,
 
 Just realised  I have hundreds of deleted messages going back several 
 months.
 But I have the above set up in Mail.
 
 Any ideas please ?
 
 Regards,
 Stephen Chape
 
> 
> Cheers,
> Ronni
> 
> 13-inch MacBook Air (April 2014)
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
> 
> El Capitan OS X 10.11.5
> 
> -- The WA Macintosh User Group Mailing List --
> Archives -  >
> Guidelines -  >
> Settings & Unsubscribe - 
>  >


Regards,
Stephen Chape






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