Re: [WAMUG] Mac mini

[Juliet Kitson via WAMUG]

   Still working on will let you know shortly
   Regards Bill

   On Thu, Dec 8, 2022 at 7:20 PM Neil Houghton via WAMUG
   <[1]wa...@lists.wamug.org.au> wrote:

OK Bill,
That narrows it down a bit. We now know:
 1. Your modem is connected to the NBN and its wireless network
 is
working OK - I presume some (if not all) of the devices you
mentioned as connected are connected by wifi (iPhones don't
 do
ethernet!)
 2. The physical wifi on your Mac mini works OK because you used
 it to
connect to your phone hotspot.
So the problem is just getting the Mac mini to connect to the
 modem
wifi network.
I presume that, as suggested, you have already tried just
 switching OFF
wifi on the Mac mini and then switching it ON again. I also
 presume the
Mac mini is in reasonable wifi proximity to the modem.
If this has not worked, it maybe that the wifi details have
 changed
since you last used the mac mini – so we need to check all this.
  * First off you need to make a note of the current wifi network
 name
– check this by going to your iMac or Macbook air and looking
 at
the network preference pane to see what the “Network Name” is
 and
make a note of it. Also make a note of your wifi password.
  * It is worth noting that many modern modems have two separate
 wifi
networks – one running at 5GHz and one running at 2.4GHz – if
 you
have not changed the default names they will be very similar
 but
slightly different – for example my names are:
 InternodeF7535B
and InternodeF7535B-5G – unless you have a definire need to
 use
different networks for certain devices, I would suggest it is
 best
to have all devices connected to the same network.
  * Now go to your Mac mini and open the network pane in system
preferences – is the network name showing the same name – if
 not,
open the drop down list to show other networks available and,
assuming your correct network is showing select this.
If this has solved it -great. If not, it maybe best to remove the
network from the computers “remembered networks”  In the network
preferences pane:
 1. Uncheck the “Automatically join this network” box
 2. Turn the wifi OFF
 3. Click the “Advanced” button and make sure the “Wifi” tab is
selected
 4. You will see a list of “Preferred Networks” – depending on
 how many
networks you have used in the past, there maybe a few names
 here.
Delete any older networks and delete the current network you
 are
having problems with.
 5. Click “OK”
 6. You are now back to the main network preferences pane. Turn
 wifi
back on.
 7. “Network Name” should now show “No network selected” – open
 the
drop down list and select your correct network. If/when
 prompted
enter your wifi password.
 8. If all is now working you can now check the “Automatically
 join
this network” box
If you are still having problems, report back with details of
 what went
wrong & when.
HTH
Cheers
Neil
-Original Message-
From: WAMUG <[2]wamug-boun...@lists.wamug.org.au> on behalf of
 Juliet
Kitson via WAMUG <[3]wa...@lists.wamug.org.au>
Reply-To: WAMUG <[4]wa...@lists.wamug.org.au>
Date: Thursday, 08 December 2022 at 15:12
To: WAMUG <[5]wa...@lists.wamug.org.au>
Cc: Juliet Kitson <[6]billand...@gmail.com>
Subject: Re: [WAMUG] Mac mini
   G’day
   The modem connects to my iMac my MacBook Air and 2 iPhones
 and
smart tv
   so I think it’s a problem with the Mac mini.
   Regards Bill
   On Thu, Dec 8, 2022 at 16:02 Neil Houghton via WAMUG
   <[1][7]wa...@lists.wamug.org.au> wrote:
Thanks for the update, Bill - glad you have now got
 your
date &
 time
setup.
Since you first mentioned you were doing this to use
 iView,
I
 guess
using your phone hotspot is not a long term solution
 unless
you
 have a
huge data allowance on your mobile plan - so you need
 to
get
 connected
to the NBN via that Telstra modem!
As I mentioned before, this is really a two part
 problem:
 1. Making sure tha

Re: [WAMUG] Mac mini

[Neil Houghton via WAMUG]

   OK Bill,


   That narrows it down a bit. We now know:


1. Your modem is connected to the NBN and its wireless network is
   working OK - I presume some (if not all) of the devices you
   mentioned as connected are connected by wifi (iPhones don't do
   ethernet!)
2. The physical wifi on your Mac mini works OK because you used it to
   connect to your phone hotspot.


   So the problem is just getting the Mac mini to connect to the modem
   wifi network.


   I presume that, as suggested, you have already tried just switching OFF
   wifi on the Mac mini and then switching it ON again. I also presume the
   Mac mini is in reasonable wifi proximity to the modem.


   If this has not worked, it maybe that the wifi details have changed
   since you last used the mac mini – so we need to check all this.


 * First off you need to make a note of the current wifi network name
   – check this by going to your iMac or Macbook air and looking at
   the network preference pane to see what the “Network Name” is and
   make a note of it. Also make a note of your wifi password.
 * It is worth noting that many modern modems have two separate wifi
   networks – one running at 5GHz and one running at 2.4GHz – if you
   have not changed the default names they will be very similar but
   slightly different – for example my names are:  InternodeF7535B
   and InternodeF7535B-5G – unless you have a definire need to use
   different networks for certain devices, I would suggest it is best
   to have all devices connected to the same network.
 * Now go to your Mac mini and open the network pane in system
   preferences – is the network name showing the same name – if not,
   open the drop down list to show other networks available and,
   assuming your correct network is showing select this.


   If this has solved it -great. If not, it maybe best to remove the
   network from the computers “remembered networks”  In the network
   preferences pane:
1. Uncheck the “Automatically join this network” box
2. Turn the wifi OFF
3. Click the “Advanced” button and make sure the “Wifi” tab is
   selected
4. You will see a list of “Preferred Networks” – depending on how many
   networks you have used in the past, there maybe a few names here.
   Delete any older networks and delete the current network you are
   having problems with.
5. Click “OK”
6. You are now back to the main network preferences pane. Turn wifi
   back on.
7. “Network Name” should now show “No network selected” – open the
   drop down list and select your correct network. If/when prompted
   enter your wifi password.
8. If all is now working you can now check the “Automatically join
   this network” box


   If you are still having problems, report back with details of what went
   wrong & when.



   HTH



   Cheers



   Neil




   -Original Message-

   From: WAMUG  on behalf of Juliet
   Kitson via WAMUG 

   Reply-To: WAMUG 

   Date: Thursday, 08 December 2022 at 15:12

   To: WAMUG 

   Cc: Juliet Kitson 

   Subject: Re: [WAMUG] Mac mini


  G’day


  The modem connects to my iMac my MacBook Air and 2 iPhones and
   smart tv

  so I think it’s a problem with the Mac mini.


  Regards Bill


  On Thu, Dec 8, 2022 at 16:02 Neil Houghton via WAMUG

  <[1]wa...@lists.wamug.org.au> wrote:


   Thanks for the update, Bill - glad you have now got your
   date &

time

   setup.

   Since you first mentioned you were doing this to use iView,
   I

guess

   using your phone hotspot is not a long term solution unless
   you

have a

   huge data allowance on your mobile plan - so you need to
   get

connected

   to the NBN via that Telstra modem!

   As I mentioned before, this is really a two part problem:

1. Making sure that the Telstra modem is correctly
   accessing the

   internet.

2. Connecting your Mac mini to the modem.

 * Your reply indicates that point 2) is definitely a
   problem

(your

   wifi symbol is greyed out).

 * This maybe the only problem, but you have not indicated
   if

you have

   confirmed that 1) is not also a problem – have you got
   any

other

   device connected to the internet (and working) via this

modem?

   There are various approaches you could take to narrow down
   and

address

   the problem, but one way is just to try and reset
   everything and

see

   how you go – so you might take this approach:

1. Switch off your

Re: [WAMUG] Mac mini

[Juliet Kitson via WAMUG]

   G’day

   The modem connects to my iMac my MacBook Air and 2 iPhones and smart tv
   so I think it’s a problem with the Mac mini.

   Regards Bill

   On Thu, Dec 8, 2022 at 16:02 Neil Houghton via WAMUG
   <[1]wa...@lists.wamug.org.au> wrote:

Thanks for the update, Bill - glad you have now got your date &
 time
setup.
Since you first mentioned you were doing this to use iView, I
 guess
using your phone hotspot is not a long term solution unless you
 have a
huge data allowance on your mobile plan - so you need to get
 connected
to the NBN via that Telstra modem!
As I mentioned before, this is really a two part problem:
 1. Making sure that the Telstra modem is correctly accessing the
internet.
 2. Connecting your Mac mini to the modem.
  * Your reply indicates that point 2) is definitely a problem
 (your
wifi symbol is greyed out).
  * This maybe the only problem, but you have not indicated if
 you have
confirmed that 1) is not also a problem – have you got any
 other
device connected to the internet (and working) via this
 modem?
There are various approaches you could take to narrow down and
 address
the problem, but one way is just to try and reset everything and
 see
how you go – so you might take this approach:
 1. Switch off your Telstra modem.
 2. Turn off wifi on your Mac mini
 3. Restart you Mac mini
 4. Turn your Telstra modem back on
 5. Go have a cup of tea and allow plenty off time for your modem
 to
reboot/reset/connect to the NBN etc.
 6. Go to the Mac mini, turn wifi back on and make sure that it
 is
connecting to the right wifi network (your Telstra modem)
 7. Assuming that you have successfully connected to the correct
 wifi
network – confirm your internet connection is working OK for
 Safari
and for Mail (assuming you have mail setup on this machine)
If all the above goes OK – you should be good to go with iview!
If you are still having problems, report back with details of
 what went
wrong & when.
HTH
Cheers
Neil
-Original Message-
From: WAMUG <[2]wamug-boun...@lists.wamug.org.au> on behalf of
 Juliet
Kitson via WAMUG <[3]wa...@lists.wamug.org.au>
Reply-To: WAMUG <[4]wa...@lists.wamug.org.au>
Date: Wednesday, 07 December 2022 at 19:21
To: WAMUG <[5]wa...@lists.wamug.org.au>
Cc: Juliet Kitson <[6]billand...@gmail.com>
Subject: Re: [WAMUG] Mac mini
   Hello All,
   It's all down to memory loss when I first started using
 this
mini it
   was not going to go online so instead of giving a password
 I
just hit
   enter, then when switched on today a password was
 requested to
setup
   time etc., I forgot that my password was nothing so I
 finally
got
   everything ready to setup but could not connect to
 internet.
   Checked in system preferences indicated that I was
 connected to
my
   network but the wifi symbol at top of screen was blanked
 out,
after a
   lot of thought tried to connect via hotspot on my phone
 and got
   connected but I still can't connect via my telstra modem.
   End of long story showing what happens when you get to 83
 and
start to
   forget things, Thanks for all the help offered.
   Regards Bill & Juliet
   PS I now live in Victoria.
   On Wed, Dec 7, 2022 at 6:05 PM Neil Houghton via WAMUG
   <[1][7]wa...@lists.wamug.org.au> wrote:
 Hi Bill,
 Let's try & clarify your exact problem.
 From your replies I understand that you do not actually
 have a
 password to login - but some sort of network problem
 which is
 stopping you from changing/setting the date/time - is
 that
right?
 To further clarify just what is happening:
 Can you open system preferences?
 If so - go to the Users and groups pane - are you logged
 in as
the
 only user? Can you confirm you have admin privileges
 Assuming that you are logged in as an administrator, go
 to the
Date
 & Time pane and the Date & Time tab - I assume the check
 box
is
 ticked to "Set date and time automatically" and a
 suitable
time
 server is selec

Re: [WAMUG] Mac mini

[Neil Houghton via WAMUG]

   Thanks for the update, Bill - glad you have now got your date & time
   setup.


   Since you first mentioned you were doing this to use iView, I guess
   using your phone hotspot is not a long term solution unless you have a
   huge data allowance on your mobile plan - so you need to get connected
   to the NBN via that Telstra modem!


   As I mentioned before, this is really a two part problem:


1. Making sure that the Telstra modem is correctly accessing the
   internet.
2. Connecting your Mac mini to the modem.


 * Your reply indicates that point 2) is definitely a problem (your
   wifi symbol is greyed out).
 * This maybe the only problem, but you have not indicated if you have
   confirmed that 1) is not also a problem – have you got any other
   device connected to the internet (and working) via this modem?


   There are various approaches you could take to narrow down and address
   the problem, but one way is just to try and reset everything and see
   how you go – so you might take this approach:


1. Switch off your Telstra modem.
2. Turn off wifi on your Mac mini
3. Restart you Mac mini
4. Turn your Telstra modem back on
5. Go have a cup of tea and allow plenty off time for your modem to
   reboot/reset/connect to the NBN etc.
6. Go to the Mac mini, turn wifi back on and make sure that it is
   connecting to the right wifi network (your Telstra modem)
7. Assuming that you have successfully connected to the correct wifi
   network – confirm your internet connection is working OK for Safari
   and for Mail (assuming you have mail setup on this machine)


   If all the above goes OK – you should be good to go with iview!


   If you are still having problems, report back with details of what went
   wrong & when.



   HTH



   Cheers



   Neil



   -Original Message-

   From: WAMUG  on behalf of Juliet
   Kitson via WAMUG 

   Reply-To: WAMUG 

   Date: Wednesday, 07 December 2022 at 19:21

   To: WAMUG 

   Cc: Juliet Kitson 

   Subject: Re: [WAMUG] Mac mini


  Hello All,

  It's all down to memory loss when I first started using this
   mini it

  was not going to go online so instead of giving a password I
   just hit

  enter, then when switched on today a password was requested to
   setup

  time etc., I forgot that my password was nothing so I finally
   got

  everything ready to setup but could not connect to internet.

  Checked in system preferences indicated that I was connected to
   my

  network but the wifi symbol at top of screen was blanked out,
   after a

  lot of thought tried to connect via hotspot on my phone and got

  connected but I still can't connect via my telstra modem.

  End of long story showing what happens when you get to 83 and
   start to

  forget things, Thanks for all the help offered.

  Regards Bill & Juliet

  PS I now live in Victoria.


  On Wed, Dec 7, 2022 at 6:05 PM Neil Houghton via WAMUG

  <[1]wa...@lists.wamug.org.au> wrote:


Hi Bill,

Let's try & clarify your exact problem.

From your replies I understand that you do not actually have a

password to login - but some sort of network problem which is

stopping you from changing/setting the date/time - is that
   right?

To further clarify just what is happening:

Can you open system preferences?

If so - go to the Users and groups pane - are you logged in as
   the

only user? Can you confirm you have admin privileges

Assuming that you are logged in as an administrator, go to the
   Date

& Time pane and the Date & Time tab - I assume the check box
   is

ticked to "Set date and time automatically" and a suitable
   time

server is selected. Eg Apple asia([2]time.asia.apple.com?

Assuming this is all OK, your problem seems to be that you do
   not

have the internet connection to allow the time server to

automatically set the system time.

We need to narrow down the problem:

Is your NBN modem correctly connected to the Internet - do you
   have

any other devices currently connected to the Internet via this

modem? Ipad, laptop, other computer, smart TV etc. If some
   other

device is accessing the Internet with no problem through the
   same

modem then that should prove that this is not the problem.

How is your computer connected to the NBN?  Go to the network
   pane

of system preferences and check. Are you connected via wifi or

internet?

Select the mode that is showing as connected and it should
   give

   

Re: [WAMUG] Mac mini

[Juliet Kitson via WAMUG]

   Hello All,
   It's all down to memory loss when I first started using this mini it
   was not going to go online so instead of giving a password I just hit
   enter, then when switched on today a password was requested to setup
   time etc., I forgot that my password was nothing so I finally got
   everything ready to setup but could not connect to internet.
   Checked in system preferences indicated that I was connected to my
   network but the wifi symbol at top of screen was blanked out, after a
   lot of thought tried to connect via hotspot on my phone and got
   connected but I still can't connect via my telstra modem.
   End of long story showing what happens when you get to 83 and start to
   forget things, Thanks for all the help offered.
   Regards Bill & Juliet
   PS I now live in Victoria.

   On Wed, Dec 7, 2022 at 6:05 PM Neil Houghton via WAMUG
   <[1]wa...@lists.wamug.org.au> wrote:

 Hi Bill,
 Let's try & clarify your exact problem.
 From your replies I understand that you do not actually have a
 password to login - but some sort of network problem which is
 stopping you from changing/setting the date/time - is that right?
 To further clarify just what is happening:
 Can you open system preferences?
 If so - go to the Users and groups pane - are you logged in as the
 only user? Can you confirm you have admin privileges
 Assuming that you are logged in as an administrator, go to the Date
 & Time pane and the Date & Time tab - I assume the check box is
 ticked to "Set date and time automatically" and a suitable time
 server is selected. Eg Apple asia([2]time.asia.apple.com?
 Assuming this is all OK, your problem seems to be that you do not
 have the internet connection to allow the time server to
 automatically set the system time.
 We need to narrow down the problem:
 Is your NBN modem correctly connected to the Internet - do you have
 any other devices currently connected to the Internet via this
 modem? Ipad, laptop, other computer, smart TV etc. If some other
 device is accessing the Internet with no problem through the same
 modem then that should prove that this is not the problem.
 How is your computer connected to the NBN?  Go to the network pane
 of system preferences and check. Are you connected via wifi or
 internet?
 Select the mode that is showing as connected and it should give
 further details under Status: connected.
 Assuming that you are connected via wifi (the most common setup) try
 turning wifi OFF and then back ON again - I sometimes find this
 helps when things are playing up.
 If this has not worked and you had no other device confirming that
 the NBN internet connection was OK you could try switching OFF the
 NBN modem, leaving a few minutes and then switching it back ON again
 - it then might take a few minutes to boot up and go through its
 connection procedures. If you do this, you may also need to repeat
 the wifi disconnect/reconnect thing.
 I sometimes find that internet connections can get confused - I
 don't normally have problems with my computers but my old SAMSUNG
 smart TV often seems to lose connection and requires various steps
 (including switching the TV OFF/ON) before it can reconnect!
 Let us know how all this goes and the answers to questions above!
 HTH
 Cheers
 Neil
 -Original Message-
 From: WAMUG <[3]wamug-boun...@lists.wamug.org.au> on behalf of
 Juliet Kitson via WAMUG <[4]wa...@lists.wamug.org.au>
 Reply-To: WAMUG <[5]wa...@lists.wamug.org.au>
 Date: Wednesday, 07 December 2022 at 11:32
 To: WAMUG <[6]wa...@lists.wamug.org.au>
 Cc: Juliet Kitson <[7]billand...@gmail.com>
 Subject: Re: [WAMUG] Mac mini
Thanks again when I first fired up just hit enter so no passé
 word so
no problem but can’t change time and date as I can’t connect
 to
internet even system settings indicate I am connected
On Wed, Dec 7, 2022 at 14:27 Peter Crisp via WAMUG
<[1][8]wa...@lists.wamug.org.au> wrote:
 AH, I see your problem now - so it is the Apple account
 login
  password
 you don't have. Sorry I went down the wrong burrow. I
 actually
  don't
 know how to recover the Apple Password if it becomes
 lost. I hope
 someone else here can help - I'd like to know too.
 I suppose a call to Apple Help may get you along the way
 to
  success but
 if you're outside of the Apple Care date not sure if
 they'll
  help.
 Kind Regards
 Peter Crisp
   - Original Message -
   

Re: [WAMUG] Mac mini

[Neil Houghton via WAMUG]

Hi Bill,

Let's try & clarify your exact problem.

From your replies I understand that you do not actually have a password to 
login - but some sort of network problem which is stopping you from 
changing/setting the date/time - is that right?

To further clarify just what is happening:

Can you open system preferences?
If so - go to the Users and groups pane - are you logged in as the only user? 
Can you confirm you have admin privileges
Assuming that you are logged in as an administrator, go to the Date & Time pane 
and the Date & Time tab - I assume the check box is ticked to "Set date and 
time automatically" and a suitable time server is selected. Eg Apple 
asia(time.asia.apple.com?

Assuming this is all OK, your problem seems to be that you do not have the 
internet connection to allow the time server to automatically set the system 
time.

We need to narrow down the problem:

Is your NBN modem correctly connected to the Internet - do you have any other 
devices currently connected to the Internet via this modem? Ipad, laptop, other 
computer, smart TV etc. If some other device is accessing the Internet with no 
problem through the same modem then that should prove that this is not the 
problem. 

How is your computer connected to the NBN?  Go to the network pane of system 
preferences and check. Are you connected via wifi or internet?

Select the mode that is showing as connected and it should give further details 
under Status: connected.

Assuming that you are connected via wifi (the most common setup) try turning 
wifi OFF and then back ON again - I sometimes find this helps when things are 
playing up.

If this has not worked and you had no other device confirming that the NBN 
internet connection was OK you could try switching OFF the NBN modem, leaving a 
few minutes and then switching it back ON again - it then might take a few 
minutes to boot up and go through its connection procedures. If you do this, 
you may also need to repeat the wifi disconnect/reconnect thing.

I sometimes find that internet connections can get confused - I don't normally 
have problems with my computers but my old SAMSUNG smart TV often seems to lose 
connection and requires various steps (including switching the TV OFF/ON) 
before it can reconnect!


Let us know how all this goes and the answers to questions above!


HTH


Cheers 


Neil


-Original Message-
From: WAMUG  on behalf of Juliet Kitson via 
WAMUG 
Reply-To: WAMUG 
Date: Wednesday, 07 December 2022 at 11:32
To: WAMUG 
Cc: Juliet Kitson 
Subject: Re: [WAMUG] Mac mini

   Thanks again when I first fired up just hit enter so no passé word so
   no problem but can’t change time and date as I can’t connect to
   internet even system settings indicate I am connected

   On Wed, Dec 7, 2022 at 14:27 Peter Crisp via WAMUG
   <[1]wa...@lists.wamug.org.au> wrote:

AH, I see your problem now - so it is the Apple account login
 password
you don't have. Sorry I went down the wrong burrow. I actually
 don't
know how to recover the Apple Password if it becomes lost. I hope
someone else here can help - I'd like to know too.
I suppose a call to Apple Help may get you along the way to
 success but
if you're outside of the Apple Care date not sure if they'll
 help.
Kind Regards
Peter Crisp
  - Original Message -
From:
"WAMUG" <[2]wa...@lists.wamug.org.au>
To:
  "WAMUG" <[3]wa...@lists.wamug.org.au>
Cc:
  "Juliet Kitson" <[4]billand...@gmail.com>
Sent:
  Wed, 7 Dec 2022 14:19:05 +1100
Subject:
  Re: [WAMUG] Mac mini
  Thanks Peter,
  I should have more specific when I fire up I am asked to set
 time
  and date
  etc as I have no password to startup but I need a password to
 unlock
  to
  change date and time which is the one I have forgotten my other
  problem is
  even though in system preferences it indicates I am connected
 to the
  net
  the network in the top of the page menu is blanked out and when
 I
  try to
  open safari you are not connected to the internet message
 appears by
  the
  way this mac mini is old and running HI sierra.
  Regards Bill
  On Wed, Dec 7, 2022 at 1:18 PM Peter Crisp via WAMUG <
  [5]wa...@lists.wamug.org.au> wrote:
  > Hi Juliet - yes, if you go to the ABC iView site via your
 browser
  or
  > app and try to Log In, you select the "With email" option.

Re: [WAMUG] Mac mini

[Peter Crisp via WAMUG]

   Ok, this may help to progress, Bill.

   https://www.alphr.com/find-admin-password-mac/
   Kind Regards
   Peter Crisp

 - Original Message -

   From:
   "WAMUG" 

   To:

 "WAMUG" 

   Cc:

 "Juliet Kitson" 

   Sent:

 Wed, 7 Dec 2022 14:31:48 +1100

   Subject:

 Re: [WAMUG] Mac mini
 Thanks again when I first fired up just hit enter so no passé word
 so no
 problem but can’t change time and date as I can’t connect to
 internet even
 system settings indicate I am connected
 On Wed, Dec 7, 2022 at 14:27 Peter Crisp via WAMUG
 
 wrote:
 > AH, I see your problem now - so it is the Apple account login
 password
 > you don't have. Sorry I went down the wrong burrow. I actually
 don't
 > know how to recover the Apple Password if it becomes lost. I hope
 > someone else here can help - I'd like to know too.
 >
 > I suppose a call to Apple Help may get you along the way to
 success but
 > if you're outside of the Apple Care date not sure if they'll help.
 > Kind Regards
 > Peter Crisp
 >
 > - Original Message -
 >
 > From:
 > "WAMUG" 
 >
 > To:
 >
 > "WAMUG" 
 >
 > Cc:
 >
 > "Juliet Kitson" 
 >
 > Sent:
 >
 > Wed, 7 Dec 2022 14:19:05 +1100
 >
 > Subject:
 >
 > Re: [WAMUG] Mac mini
 > Thanks Peter,
 > I should have more specific when I fire up I am asked to set time
 > and date
 > etc as I have no password to startup but I need a password to
 unlock
 > to
 > change date and time which is the one I have forgotten my other
 > problem is
 > even though in system preferences it indicates I am connected to
 the
 > net
 > the network in the top of the page menu is blanked out and when I
 > try to
 > open safari you are not connected to the internet message appears
 by
 > the
 > way this mac mini is old and running HI sierra.
 > Regards Bill
 > On Wed, Dec 7, 2022 at 1:18 PM Peter Crisp via WAMUG <
 > wa...@lists.wamug.org.au> wrote:
 > > Hi Juliet - yes, if you go to the ABC iView site via your
 browser
 > or
 > > app and try to Log In, you select the "With email" option. Once
 > there,
 > > there is usually a "Forgot Password" button. If you select this,
 > you
 > > will get a reset password link to your Inbox and you're on your
 > way
 > > again.
 > >
 > > I use Passdiary as my holder of all passwords - very useful to
 > minimise
 > > this problem recurring. I have literally hundreds of different
 > accounts
 > > and no two are the same. There's polenty of other password
 manager
 > apps
 > > available too.
 > > Kind Regards
 > > Peter Crisp
 > >
     > > - Original Message -
 > >
 > > From:
 > > "WAMUG" 
 > >
 > > To:
 > >
 > > "WAMUG Mailing List" 
 > >
 > > Cc:
 > >
 > > "Juliet Kitson" 
 > >
 > > Sent:
 > >
 > > Wed, 7 Dec 2022 12:55:38 +1100
 > >
 > > Subject:
 > >
 > > [WAMUG] Mac mini
 > > Hello
 > > I have a mac mini which I purchased many years ago I am now
 trying
 > > to set
 > > it up for ABC Iview but I have forgotten my password is there
 > anyway
 > > to
 > > overcome this problem.
 > > Regards Bill
 > > -- The WA Macintosh User Group Mailing List --
 > > Archives - <https://www.mail-archive.com/wamug@wamug.org.au/>
 > > Guidelines -
 > <http://www.wamug.org.au/mailinglist/guidelines.shtml>
 > > Settings & Unsubscribe - <
 > > http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
 > >
 > -- The WA Macintosh User Group Mailing List --
 > Archives - <https://www.mail-archive.com/wamug@wamug.org.au/>
 > Guidelines -
 <http://www.wamug.org.au/mailinglist/guidelines.shtml>
 > Settings & Unsubscribe - <
 > http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
 >
-- The WA Macintosh User Group Mailing List --
Archives - <https://www.mail-archive.com/wamug@wamug.org.au/>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: [WAMUG] Mac mini

[Juliet Kitson via WAMUG]

   Thanks again when I first fired up just hit enter so no passé word so
   no problem but can’t change time and date as I can’t connect to
   internet even system settings indicate I am connected

   On Wed, Dec 7, 2022 at 14:27 Peter Crisp via WAMUG
   <[1]wa...@lists.wamug.org.au> wrote:

AH, I see your problem now - so it is the Apple account login
 password
you don't have. Sorry I went down the wrong burrow. I actually
 don't
know how to recover the Apple Password if it becomes lost. I hope
someone else here can help - I'd like to know too.
I suppose a call to Apple Help may get you along the way to
 success but
if you're outside of the Apple Care date not sure if they'll
 help.
Kind Regards
Peter Crisp
  - Original Message -
From:
"WAMUG" <[2]wa...@lists.wamug.org.au>
To:
  "WAMUG" <[3]wa...@lists.wamug.org.au>
Cc:
  "Juliet Kitson" <[4]billand...@gmail.com>
Sent:
  Wed, 7 Dec 2022 14:19:05 +1100
Subject:
  Re: [WAMUG] Mac mini
  Thanks Peter,
  I should have more specific when I fire up I am asked to set
 time
  and date
  etc as I have no password to startup but I need a password to
 unlock
  to
  change date and time which is the one I have forgotten my other
  problem is
  even though in system preferences it indicates I am connected
 to the
  net
  the network in the top of the page menu is blanked out and when
 I
  try to
  open safari you are not connected to the internet message
 appears by
  the
  way this mac mini is old and running HI sierra.
  Regards Bill
  On Wed, Dec 7, 2022 at 1:18 PM Peter Crisp via WAMUG <
  [5]wa...@lists.wamug.org.au> wrote:
  > Hi Juliet - yes, if you go to the ABC iView site via your
 browser
  or
  > app and try to Log In, you select the "With email" option.
 Once
  there,
  > there is usually a "Forgot Password" button. If you select
 this,
  you
  > will get a reset password link to your Inbox and you're on
 your
  way
  > again.
  >
  > I use Passdiary as my holder of all passwords - very useful
 to
  minimise
  > this problem recurring. I have literally hundreds of
 different
  accounts
  > and no two are the same. There's polenty of other password
 manager
  apps
  > available too.
  > Kind Regards
  > Peter Crisp
  >
  > - Original Message -
  >
  > From:
  > "WAMUG" <[6]wa...@lists.wamug.org.au>
  >
  > To:
  >
  > "WAMUG Mailing List" <[7]wamug@wamug.org.au>
  >
  > Cc:
  >
  > "Juliet Kitson" <[8]billand...@gmail.com>
  >
  > Sent:
  >
  > Wed, 7 Dec 2022 12:55:38 +1100
  >
  > Subject:
  >
  > [WAMUG] Mac mini
  > Hello
  > I have a mac mini which I purchased many years ago I am now
 trying
  > to set
  > it up for ABC Iview but I have forgotten my password is there
  anyway
  > to
  > overcome this problem.
  > Regards Bill
  > -- The WA Macintosh User Group Mailing List --
  > Archives -
 <[9]https://www.mail-archive.com/wamug@wamug.org.au/>
  > Guidelines -
  <[10]http://www.wamug.org.au/mailinglist/guidelines.shtml>
  > Settings & Unsubscribe - <
  > [11]http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
  >
 -- The WA Macintosh User Group Mailing List --
 Archives - <[12]https://www.mail-archive.com/wamug@wamug.org.au/>
 Guidelines -
 <[13]http://www.wamug.org.au/mailinglist/guidelines.shtml>
 Settings & Unsubscribe -
 <[14]http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

References

   1. mailto:wa...@lists.wamug.org.au
   2. mailto:wa...@lists.wamug.org.au
   3. mailto:wa...@lists.wamug.org.au
   4. mailto:billand...@gmail.com
   5. mailto:wa...@lists.wamug.org.au
   6. mailto:wa...@lists.wamug.org.au
   7. mailto:wamug@wamug.org.au
   8. mailto:billand...@gmail.com
   9. https://www.mail-archive.com/wamug@wamug.org.au/
  10. http://www.wamug.org.au/mailinglist/guidelines.shtml
  11. http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
  12. https://www.mail-archive.com/wamug@wamug.org.au/
  13. ht

Re: [WAMUG] Mac mini

[Peter Crisp via WAMUG]

   AH, I see your problem now - so it is the Apple account login password
   you don't have. Sorry I went down the wrong burrow. I actually don't
   know how to recover the Apple Password if it becomes lost. I hope
   someone else here can help - I'd like to know too.

   I suppose a call to Apple Help may get you along the way to success but
   if you're outside of the Apple Care date not sure if they'll help.
   Kind Regards
   Peter Crisp

 - Original Message -

   From:
   "WAMUG" 

   To:

 "WAMUG" 

   Cc:

 "Juliet Kitson" 

   Sent:

 Wed, 7 Dec 2022 14:19:05 +1100

   Subject:

 Re: [WAMUG] Mac mini
 Thanks Peter,
 I should have more specific when I fire up I am asked to set time
 and date
 etc as I have no password to startup but I need a password to unlock
 to
 change date and time which is the one I have forgotten my other
 problem is
 even though in system preferences it indicates I am connected to the
 net
 the network in the top of the page menu is blanked out and when I
 try to
 open safari you are not connected to the internet message appears by
 the
 way this mac mini is old and running HI sierra.
 Regards Bill
 On Wed, Dec 7, 2022 at 1:18 PM Peter Crisp via WAMUG <
 wa...@lists.wamug.org.au> wrote:
 > Hi Juliet - yes, if you go to the ABC iView site via your browser
 or
 > app and try to Log In, you select the "With email" option. Once
 there,
 > there is usually a "Forgot Password" button. If you select this,
 you
 > will get a reset password link to your Inbox and you're on your
 way
 > again.
 >
 > I use Passdiary as my holder of all passwords - very useful to
 minimise
 > this problem recurring. I have literally hundreds of different
 accounts
 > and no two are the same. There's polenty of other password manager
 apps
 > available too.
 > Kind Regards
 > Peter Crisp
 >
 > - Original Message -
 >
 > From:
 > "WAMUG" 
 >
 > To:
 >
 > "WAMUG Mailing List" 
 >
     > Cc:
 >
 > "Juliet Kitson" 
 >
 > Sent:
 >
 > Wed, 7 Dec 2022 12:55:38 +1100
 >
 > Subject:
 >
 > [WAMUG] Mac mini
 > Hello
 > I have a mac mini which I purchased many years ago I am now trying
 > to set
 > it up for ABC Iview but I have forgotten my password is there
 anyway
 > to
 > overcome this problem.
 > Regards Bill
 > -- The WA Macintosh User Group Mailing List --
 > Archives - <https://www.mail-archive.com/wamug@wamug.org.au/>
 > Guidelines -
 <http://www.wamug.org.au/mailinglist/guidelines.shtml>
 > Settings & Unsubscribe - <
 > http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
 >
-- The WA Macintosh User Group Mailing List --
Archives - <https://www.mail-archive.com/wamug@wamug.org.au/>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: [WAMUG] Mac mini

[Juliet Kitson via WAMUG]

   Thanks Peter,
   I should have more specific when I fire up I am asked to set  time and
   date etc as I have no password to startup but I need a password to
   unlock to change date and time which is the one I have forgotten my
   other problem is even though in system preferences it indicates I am
   connected to the net the network in the top of the page menu is blanked
   out and when I try to open safari you are not connected to the internet
   message appears by the way this mac mini is old and running HI sierra.
   Regards Bill

   On Wed, Dec 7, 2022 at 1:18 PM Peter Crisp via WAMUG
   <[1]wa...@lists.wamug.org.au> wrote:

Hi Juliet - yes, if you go to the ABC iView site via your browser
 or
app and try to Log In, you select the "With email" option. Once
 there,
there is usually a "Forgot Password" button. If you select this,
 you
will get a reset password link to your Inbox and you're on your
 way
again.
I use Passdiary as my holder of all passwords - very useful to
 minimise
this problem recurring. I have literally hundreds of different
 accounts
and no two are the same. There's polenty of other password
 manager apps
available too.
Kind Regards
Peter Crisp
  - Original Message -
From:
"WAMUG" <[2]wa...@lists.wamug.org.au>
To:
  "WAMUG Mailing List" <[3]wamug@wamug.org.au>
Cc:
  "Juliet Kitson" <[4]billand...@gmail.com>
Sent:
      Wed, 7 Dec 2022 12:55:38 +1100
Subject:
  [WAMUG] Mac mini
  Hello
  I have a mac mini which I purchased many years ago I am now
 trying
  to set
  it up for ABC Iview but I have forgotten my password is there
 anyway
  to
  overcome this problem.
  Regards Bill
 -- The WA Macintosh User Group Mailing List --
 Archives - <[5]https://www.mail-archive.com/wamug@wamug.org.au/>
 Guidelines -
 <[6]http://www.wamug.org.au/mailinglist/guidelines.shtml>
 Settings & Unsubscribe -
 <[7]http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

References

   1. mailto:wa...@lists.wamug.org.au
   2. mailto:wa...@lists.wamug.org.au
   3. mailto:wamug@wamug.org.au
   4. mailto:billand...@gmail.com
   5. https://www.mail-archive.com/wamug@wamug.org.au/
   6. http://www.wamug.org.au/mailinglist/guidelines.shtml
   7. http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
-- The WA Macintosh User Group Mailing List --
Archives - <https://www.mail-archive.com/wamug@wamug.org.au/>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: [WAMUG] Mac mini

[Peter Crisp via WAMUG]

   Hi Juliet - yes, if you go to the ABC iView site via your browser or
   app and try to Log In, you select the "With email" option. Once there,
   there is usually a "Forgot Password" button. If you select this, you
   will get a reset password link to your Inbox and you're on your way
   again.

   I use Passdiary as my holder of all passwords - very useful to minimise
   this problem recurring. I have literally hundreds of different accounts
   and no two are the same. There's polenty of other password manager apps
   available too.
   Kind Regards
   Peter Crisp

 - Original Message -

   From:
   "WAMUG" 

   To:

 "WAMUG Mailing List" 

   Cc:

 "Juliet Kitson" 

   Sent:

 Wed, 7 Dec 2022 12:55:38 +1100

   Subject:

 [WAMUG] Mac mini
 Hello
 I have a mac mini which I purchased many years ago I am now trying
 to set
 it up for ABC Iview but I have forgotten my password is there anyway
 to
 overcome this problem.
 Regards Bill
-- The WA Macintosh User Group Mailing List --
Archives - <https://www.mail-archive.com/wamug@wamug.org.au/>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

[WAMUG] Mac mini

[Juliet Kitson via WAMUG]

   Hello
   I have a mac mini which I purchased many years ago I am now trying to
   set it up for ABC Iview but I have forgotten my password is there
   anyway to overcome this problem.
   Regards Bill
-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe -