Re: Error installing Omnipage OCR software

[Bob Howells]

> On 04/3/03 at 9:55 AM, Kaye and Geoff <[EMAIL PROTECTED]> wrote:
>
> > Hi,
> >
> > We've recently bought a Canon 8000F scanner and are trying to install
> > the supplied software under OSX (10.2). No problem with the graphics
> > support, but they provide Omnipage SE for OCR and it fails to
> > install. Neither Canon's tech support pages nor Omnipage's web site
> > offer any help, and the Canon hotline support staff said "sorry - no
> > idea"..so maybe someone in WAMUG can help.
> >
> > The installation gets to within the last few files, then fails with:
> >
> > "sorry, the operation could not be completed due to a System error
> > {Access Denied)"
> >
> > You get an opportunity to re-install, but if you try it just gets the
> > same problem.
>
> Larry Pohl wrote:
>
> If the SE version is like the full version, I believe it has to be installed 
> while booted into OS 9.2.2. It should then run in OS X.
>
> Larry
>

Am I missing something here ! ?

I have OmnipagePro, which has a version X
for use with OSX ( older version was 8 )

Nobody has mentioned, but the Omnipage SE that you are trying to instal
would need to be an X version I suspect.

Bob



[Non-text portions of this message have been removed]

Re: Error installing Omnipage OCR software

[Larry Pohl]

On 04/3/03 at 9:55 AM, Kaye and Geoff <[EMAIL PROTECTED]> wrote:

> Hi,
> 
> We've recently bought a Canon 8000F scanner and are trying to install 
> the supplied software under OSX (10.2). No problem with the graphics 
> support, but they provide Omnipage SE for OCR and it fails to 
> install. Neither Canon's tech support pages nor Omnipage's web site 
> offer any help, and the Canon hotline support staff said "sorry - no 
> idea"..so maybe someone in WAMUG can help.
> 
> The installation gets to within the last few files, then fails with:
> 
> "sorry, the operation could not be completed due to a System error
> {Access Denied)"
> 
> You get an opportunity to re-install, but if you try it just gets the 
> same problem.




If the SE version is like the full version, I believe it has to be installed 
while booted into OS 9.2.2. It should then run in OS X.

Larry

Re: Error installing Omnipage OCR software

[Shay Telfer]

We've thought of creating a root account and doing the installation
as root, but while that might solve the problem in the short term it
wouldn't tell us what was going wrong and it might leave us with
software that we could only access when logged in as root.

Any help would be greatly appreciated


If you trust the installer to behave itself properly as root you can 
drop it onto the window of an application called 'Pseudo' which 
should grant it enough privileges to do its stuff.


Pseudo is available from



Good luck,
Shay
--
=== Shay Telfer 
Perth, Western Australia Technomancer It must be bunnies!
Opinions for hire [POQ]
[EMAIL PROTECTED] fnord

Error installing Omnipage OCR software

[Kaye and Geoff]

Hi,

We've recently bought a Canon 8000F scanner and are trying to install 
the supplied software under OSX (10.2). No problem with the graphics 
support, but they provide Omnipage SE for OCR and it fails to 
install. Neither Canon's tech support pages nor Omnipage's web site 
offer any help, and the Canon hotline support staff said "sorry - no 
idea"..so maybe someone in WAMUG can help.


The installation gets to within the last few files, then fails with:

"sorry, the operation could not be completed due to a System error
{Access Denied)"

You get an opportunity to re-install, but if you try it just gets the 
same problem.


Since most of the files have been copied down, Omninpage is actually 
there, but any attempt to run it get the not unexpected message:


"Part of this copy of Omnipage SE has been corrupted. Please reinstall the
Omnipage SE application"

We are carrying out the installation under our own (administrative) 
account name, and don't currently have a root account created (brand 
new machine, still setting it up). Everything else from the CD 
installs in /Applications (the top level applications directory), but 
Omnipage installs in /Users/ouraccount/Applications (the user level 
directory).


The error message suggests that the installation has to copy 
something from the CD into a directory owned by root, and is getting 
a protection error. Unfortunately, it doesn't write a log, and we 
haven't been able to find any protection violation errors reported in 
/var/logs/system.log.


Has anyone else had this problem [and solved it :-)]? If we could 
find out where the error is actually occurring we could fix it - are 
there other logs that we've forgotten about that would show what the 
installation was trying to do when it hit the "access denied" 
problem, for instance?


We've thought of creating a root account and doing the installation 
as root, but while that might solve the problem in the short term it 
wouldn't tell us what was going wrong and it might leave us with 
software that we could only access when logged in as root.


Any help would be greatly appreciated

Kaye and Geoff
--

Kaye Stott & Geoff Prince
Email: [EMAIL PROTECTED]
Web: http://www.omninet.net.au/~kg/