Missing attachment - Apple Mail in Lion?
A query regarding Mail 5 (Lion). I've received a message with, supposedly, an attached file which I need. In the Message Viewer, the size column shows 492KB, indicating an attachment, and the Attachments column shows 2 items, indicating the attachment in question, the 2nd obviously being a sig file graphic embedded in the message. However, viewing the message itself, the 'Save' button shows only one attachment, the graphic, 14KB. There's no file at the base of the message, where you'd usually see an attachment. I've brought up the forward and redirect windows, to see if that makes my missing attachment materialise. Nope. Even forwarded the whole message to a hotmail account to see if the attachment appeared in hotmail. No to that as well. The attachment's gotta be buried in the received email somewhere, otherwise I wouldn't expect Message Viewer to indicate 492KB and two attachments. The embedded graphic is small, definitely not 492KB, and this is about the size I'd expect the vaporised attachment to be. I've quit Mail and relaunched. Rebuilt the mailbox. No joy. Any clues as to how I might weed out this elusive attachment? Another thing ... quitting Mail and relaunching no longer remembers all open Mail windows. Previously reported searching issues still an issue despite following all suggested fixing attempts. Lion's Mail is one buggy app!! Steven -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
Re: Missing attachment - Apple Mail in Lion?
Hi Steven, You have to scroll down to the bottom of a threaded email on the right window to even see them. No attachments show on the top of emails any longer (by the paperclip) Or do you mean the buttons that said quicklook and save? There are hidden by default, but can be seen if you click on the blue word 'details' on the top right of the message. Once selected, this view remains for all other messages. You should still be able to quicklook attachments from the message by selecting them and pressing the spacebar. If this doesn't work for you, then maybe there is another problem. The quicklook window is now a pale colour by the way. Sent from Ronni's iPad On 04/08/2011, at 8:14 PM, Steven Knowles emai...@knowles.net.au wrote: A query regarding Mail 5 (Lion). I've received a message with, supposedly, an attached file which I need. In the Message Viewer, the size column shows 492KB, indicating an attachment, and the Attachments column shows 2 items, indicating the attachment in question, the 2nd obviously being a sig file graphic embedded in the message. However, viewing the message itself, the 'Save' button shows only one attachment, the graphic, 14KB. There's no file at the base of the message, where you'd usually see an attachment. I've brought up the forward and redirect windows, to see if that makes my missing attachment materialise. Nope. Even forwarded the whole message to a hotmail account to see if the attachment appeared in hotmail. No to that as well. The attachment's gotta be buried in the received email somewhere, otherwise I wouldn't expect Message Viewer to indicate 492KB and two attachments. The embedded graphic is small, definitely not 492KB, and this is about the size I'd expect the vaporised attachment to be. I've quit Mail and relaunched. Rebuilt the mailbox. No joy. Any clues as to how I might weed out this elusive attachment? Another thing ... quitting Mail and relaunching no longer remembers all open Mail windows. Previously reported searching issues still an issue despite following all suggested fixing attempts. Lion's Mail is one buggy app!! Steven -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
Re: Missing attachment - Apple Mail in Lion?
Hi Ronni Yes, the Save and Quick Look buttons are on display. This area is which indicates a single small 14KB attachment, being the graphic, and conflicting with the 492KB message size in the Message Viewer. Scrolling down either when still in the Message Viewer (preview pane), or opening the message and scrolling down, makes no difference. No attachment visible. Other messages do show the attachments. Quick Look displays the small attachment (the graphic in the sender's sig file), however no left or right arrows in the Quick Look window to move to next attachment. It's as if the larger attachment's not there, but the size column displayed in the Message Viewer tells a different story. I've found the attachment though!! By doing so, seems something even more weird happening. This is what I did ... Opened the message. View Message Raw Source Knowing that the missing attachment was likely to be a pdf file, Command+F and searched pdf This identified a file name within this raw source text likely to be the name of the attachment (in this case img-803140111-0001.pdf) Via spotlight searched this file name, and up came a match, being the missing attachment. Here's the weird part ... looking at where this file had been parked, it seems to be parked within a hierarchy of files and associated with a completely different mail account, in fact an old one which is no longer active, and probably not active for a couple of years. This is where the attached file was nested Users my home folder Library (greyed, presumably an invisible folder) Mail V2 POP-old mail account user name@old dom...@mail.old domain INBOX.mbox great long code resembling a MAC address Data 1 2 6 Attachments 621945 2 img-803140111-0001.pdf Perhaps with such a convoluted nest of folders it's no wonder attachments are losing their way. But seriously, does that give anybody a clue as to what's going on? What worries me mostly is that old mail account came up just a couple of days ago for some reason, something associated with it for no good reason, and I just can't remember what it was now. Do others have this same folder hierarchy? If I navigate to the V2 folder (mentioned in hierarchy above), a whole bunch of folders are listed, each clearly associated with a separate mail account. Does anybody know whether this V2 folder should contain only active mailboxes? If I look inside the bowels of the folder associated with the inactive account in question (where my missing attachment ended up), worryingly it's got plenty of recent action happening, as in files modified today, yesterday, etc. Surely this shouldn't be happening inside the folder of a no longer used mail account?? I can't just delete the old account folder because it probably contains lots of historical messages I'd like to retain. Looking messy and a bit dangerous!! Cheers, Steven On 04/08/2011, at 11:04 PM, Ronda Brown wrote: Hi Steven, You have to scroll down to the bottom of a threaded email on the right window to even see them. No attachments show on the top of emails any longer (by the paperclip) Or do you mean the buttons that said quicklook and save? There are hidden by default, but can be seen if you click on the blue word 'details' on the top right of the message. Once selected, this view remains for all other messages. You should still be able to quicklook attachments from the message by selecting them and pressing the spacebar. If this doesn't work for you, then maybe there is another problem. The quicklook window is now a pale colour by the way. Sent from Ronni's iPad On 04/08/2011, at 8:14 PM, Steven Knowles emai...@knowles.net.au wrote: A query regarding Mail 5 (Lion). I've received a message with, supposedly, an attached file which I need. In the Message Viewer, the size column shows 492KB, indicating an attachment, and the Attachments column shows 2 items, indicating the attachment in question, the 2nd obviously being a sig file graphic embedded in the message. However, viewing the message itself, the 'Save' button shows only one attachment, the graphic, 14KB. There's no file at the base of the message, where you'd usually see an attachment. I've brought up the forward and redirect windows, to see if that makes my missing attachment materialise. Nope. Even forwarded the whole message to a hotmail account to see if the attachment appeared in hotmail. No to that as well. The attachment's gotta be buried in the received email somewhere, otherwise I wouldn't expect Message Viewer to indicate 492KB and two attachments. The embedded graphic is small, definitely not 492KB, and this is about the size I'd expect the vaporised attachment to be. I've quit Mail and relaunched. Rebuilt the mailbox. No joy. Any clues as to how I might weed out this elusive attachment? Another thing ... quitting Mail and relaunching no longer remembers all
Re: Missing attachment - Apple Mail in Lion?
Ah, I remember now what the issue with that old inactive mail account. One of my draft messages disappeared, one which I access on an ongoing basis to store and add notes on a particular subject. After searching my machine with Spotlight, found it in some obscure folder ... related to that same old inactive mail account. Steven On 05/08/2011, at 1:05 AM, Steven Knowles wrote: Hi Ronni Yes, the Save and Quick Look buttons are on display. This area is which indicates a single small 14KB attachment, being the graphic, and conflicting with the 492KB message size in the Message Viewer. Scrolling down either when still in the Message Viewer (preview pane), or opening the message and scrolling down, makes no difference. No attachment visible. Other messages do show the attachments. Quick Look displays the small attachment (the graphic in the sender's sig file), however no left or right arrows in the Quick Look window to move to next attachment. It's as if the larger attachment's not there, but the size column displayed in the Message Viewer tells a different story. I've found the attachment though!! By doing so, seems something even more weird happening. This is what I did ... Opened the message. View Message Raw Source Knowing that the missing attachment was likely to be a pdf file, Command+F and searched pdf This identified a file name within this raw source text likely to be the name of the attachment (in this case img-803140111-0001.pdf) Via spotlight searched this file name, and up came a match, being the missing attachment. Here's the weird part ... looking at where this file had been parked, it seems to be parked within a hierarchy of files and associated with a completely different mail account, in fact an old one which is no longer active, and probably not active for a couple of years. This is where the attached file was nested Users my home folder Library (greyed, presumably an invisible folder) Mail V2 POP-old mail account user name@old dom...@mail.old domain INBOX.mbox great long code resembling a MAC address Data 1 2 6 Attachments 621945 2 img-803140111-0001.pdf Perhaps with such a convoluted nest of folders it's no wonder attachments are losing their way. But seriously, does that give anybody a clue as to what's going on? What worries me mostly is that old mail account came up just a couple of days ago for some reason, something associated with it for no good reason, and I just can't remember what it was now. Do others have this same folder hierarchy? If I navigate to the V2 folder (mentioned in hierarchy above), a whole bunch of folders are listed, each clearly associated with a separate mail account. Does anybody know whether this V2 folder should contain only active mailboxes? If I look inside the bowels of the folder associated with the inactive account in question (where my missing attachment ended up), worryingly it's got plenty of recent action happening, as in files modified today, yesterday, etc. Surely this shouldn't be happening inside the folder of a no longer used mail account?? I can't just delete the old account folder because it probably contains lots of historical messages I'd like to retain. Looking messy and a bit dangerous!! Cheers, Steven On 04/08/2011, at 11:04 PM, Ronda Brown wrote: Hi Steven, You have to scroll down to the bottom of a threaded email on the right window to even see them. No attachments show on the top of emails any longer (by the paperclip) Or do you mean the buttons that said quicklook and save? There are hidden by default, but can be seen if you click on the blue word 'details' on the top right of the message. Once selected, this view remains for all other messages. You should still be able to quicklook attachments from the message by selecting them and pressing the spacebar. If this doesn't work for you, then maybe there is another problem. The quicklook window is now a pale colour by the way. Sent from Ronni's iPad On 04/08/2011, at 8:14 PM, Steven Knowles emai...@knowles.net.au wrote: A query regarding Mail 5 (Lion). I've received a message with, supposedly, an attached file which I need. In the Message Viewer, the size column shows 492KB, indicating an attachment, and the Attachments column shows 2 items, indicating the attachment in question, the 2nd obviously being a sig file graphic embedded in the message. However, viewing the message itself, the 'Save' button shows only one attachment, the graphic, 14KB. There's no file at the base of the message, where you'd usually see an attachment. I've brought up the forward and redirect windows, to see if that makes my missing attachment materialise. Nope. Even forwarded the whole message to a hotmail account to see if the attachment appeared in hotmail. No to that as well. The attachment's gotta be
