Re: OSX/IOS notes in iCloud - problem with iPad

[Neil Houghton]

Hi Ronni,

 

Thanks for your advice – my replies in situ:

 

I’m starting to think that although the ipads on  IOS 10.3.3 and 9.3.5 and the 
iMac on OSX 10.11.6 are all capable of the notes “upgrade” the OSX Notes app 
continues to work fine on creating notes in icloud and moving notes to icloud 
but the IOS Notes app no longer allows this.

 

I suspect that Georgie will prefer to just leave things as is and accept that 
her ipad will not create notes in icloud rather than lose the Notes 
functionalty on the phone (which is what she uses 90% of the time) and have to 
use the Web app.

 

I’m continuing to look at alternatives.

 

 

Cheers

 

 

Neil

-- 

Neil R. Houghton

Albany, Western Australia

Tel: +61 8 9841 6063

Email: n...@possumology.com

 

 

From:  on behalf of Ronni Brown 

Reply-To: WAMUG 
Date: Saturday, 04 May 2019 at 13:09
To: WAMUG 
Subject: Re: OSX/IOS notes in iCloud - problem with iPad

 

Hi Neil,

>From what I understand (but other members that know more about the Notes App, 
>please help),

even to see the new features and sync those notes to other devices, you must 
“upgrade” your Notes accounts after updating to iOS 9 (or OS X 10.11 El 
Capitan). 

 

I’m happy to accept that we will not see or be able to use any of the new 
features until we upgrade. Happy enough to just have the old functionality 
until we (eventually) get rid of the old iPhones.

It is not the case that the devices do not sync to icloud without upgrading – I 
have not upgraded but I can still create notes in icloud on the iMac using OSX 
10.11.6 and even on the old iPhones using IOS 7.1.2. These notes sync across 
all devices and once in icloud they are seen on the ipads – the only problem is 
that we cannot CREATE notes in icloud on the iPads.

 

 

 

The problem with doing so is that the Notes app in 10.10 Yosemite (and iOS 8) 
doesn’t support the new format, so notes in your iCloud account won’t sync 
until upgraded. 

This is why I have not upgraded – at the moment all devices sync OK but if I 
upgrade the iPhones will no longer see any of the upgraded notes – since (for 
Georgie) 905 of these notes are created and viewed on the iPhone that would be 
a worse problem than our current one ;o)



So your choice is probably… Upgrade the iPhone 4S to iOS 9.3.5

The phones are both the original iPhone4s – so IOS 7.1.2 is as high as they go.



Upgrade Notes on your iOS 9 devices and use the iCloud.com Web app on 
unsupported devices.

Georgie would be happier living with the current problem than losing the Notes 
functionality on her phone and having to use the web app.



On the iPads - Settings > Notes - Accounts - Default Account is iCloud - I’m 
thinking you might also have “On My iPad” account selected?

No default account IS set to iCloud – however the notes are still created in 
“on my iPad”

 

 

Cheers,

Ronni

 

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz

8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage


macOS High Sierra 10.13.6

 



On 3 May 2019, at 2:03 pm, Neil Houghton  wrote:

 

Hi Ronni,

 

1.   Yes, I am signed into icloud on the ipads and can see all the notes in 
my icloud on the ipads. The problem is that we can only create new notes “on my 
ipad” and cannot move these notes to icloud.

2.   No, I have not upgraded our notes on the ipad. My understanding was 
that if we DO do that then it is the actual notes in our icloud accounts that 
get upgraded to the newer notes format and that if we do that then our iPhones 
(old iPhone4s running ios 7.1.2) will no longer be able to read these notes. 
Given that Georgie uses notes on her phone much more than on her iPad she would 
be very upset if she could no longer read the notes.

3.   My understanding was that if you did NOT upgrade then you would 
continue to use the old note format and so would miss out on any of the new 
features introduced with the notes – that is certainly how it works on my iMac 
which is running El Capitan and so is able to be upgraded to the new notes 
format (like the ipads) but I can still create notes in icloud which can be 
read on both the phones and the ipads and I can move notes from “on my 
computer” to icloud – so I sort of assumed that the same thing would work on 
the ipads?

 

So is our problem an Apple “feature” in that the OSX Notes app WILL let us 
create notes in icloud without upgrading to the new notes format but the IOS 
notes app will NOT allow this?

 

Cheers

 

 

Neil

(still confused)

-- 

Neil R. Houghton

Albany, Western Australia

Tel: +61 8 9841 6063

Email: n...@possumology.com

 

 

From:  on behalf of Ronni Brown 

Reply-To: WAMUG 
Date: Thursday, 02 May 2019 at 14:34
To: WAMUG 
Subject: Re: OSX/IOS notes in iCloud - problem with iPad

 

Hi Neil,

 

 

I’ve only been able to give your message a quick read… so this may sound 
stupid… but are you sure you are signed into your iCloud account on 

Re: OSX/IOS notes in iCloud - problem with iPad

[Ronni Brown]

Hi Neil,

From what I understand (but other members that know more about the Notes App, 
please help),
even to see the new features and sync those notes to other devices, you must 
“upgrade” your Notes accounts after updating to iOS 9 (or OS X 10.11 El 
Capitan). 
The problem with doing so is that the Notes app in 10.10 Yosemite (and iOS 8) 
doesn’t support the new format, so notes in your iCloud account won’t sync 
until upgraded. 

So your choice is probably… Upgrade the iPhone 4S to iOS 9.3.5

Upgrade Notes on your iOS 9 devices and use the iCloud.com Web app on 
unsupported devices.

On the iPads - Settings > Notes - Accounts - Default Account is iCloud - I’m 
thinking you might also have “On My iPad” account selected?

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

macOS High Sierra 10.13.6


> On 3 May 2019, at 2:03 pm, Neil Houghton  wrote:
> 
> Hi Ronni,
>  
> Yes, I am signed into icloud on the ipads and can see all the notes in my 
> icloud on the ipads. The problem is that we can only create new notes “on my 
> ipad” and cannot move these notes to icloud.
> No, I have not upgraded our notes on the ipad. My understanding was that if 
> we DO do that then it is the actual notes in our icloud accounts that get 
> upgraded to the newer notes format and that if we do that then our iPhones 
> (old iPhone4s running ios 7.1.2) will no longer be able to read these notes. 
> Given that Georgie uses notes on her phone much more than on her iPad she 
> would be very upset if she could no longer read the notes.
> My understanding was that if you did NOT upgrade then you would continue to 
> use the old note format and so would miss out on any of the new features 
> introduced with the notes – that is certainly how it works on my iMac which 
> is running El Capitan and so is able to be upgraded to the new notes format 
> (like the ipads) but I can still create notes in icloud which can be read on 
> both the phones and the ipads and I can move notes from “on my computer” to 
> icloud – so I sort of assumed that the same thing would work on the ipads?
>  
> So is our problem an Apple “feature” in that the OSX Notes app WILL let us 
> create notes in icloud without upgrading to the new notes format but the IOS 
> notes app will NOT allow this?
>  
> Cheers
>  
>  
> Neil
> (still confused)
> -- 
> Neil R. Houghton
> Albany, Western Australia
> Tel: +61 8 9841 6063
> Email: n...@possumology.com <mailto:n...@possumology.com>
>  
>  
> From:  <mailto:wamug.org.au-wamug-boun...@lists.wamug.org.au>> on behalf of Ronni 
> Brown mailto:ro...@mac.com>>
> Reply-To: WAMUG mailto:wamug@wamug.org.au>>
> Date: Thursday, 02 May 2019 at 14:34
> To: WAMUG mailto:wamug@wamug.org.au>>
> Subject: Re: OSX/IOS notes in iCloud - problem with iPad
>  
> Hi Neil,
>  
>  
> I’ve only been able to give your message a quick read… so this may sound 
> stupid… but are you sure you are signed into your iCloud account on the 
> iPads. Using the same Apple ID doesn't mean your iPad automatically connects 
> to your iCloud. 
> This is very possible especially if you set up your iPad using iTunes not 
> iCloud backup. 
> Check to be sure you are signed into your iCloud account.
> 
> Another quick thought: You did upgrade your Notes when you installed iOS9 or 
> later?
> Upgrading Your Notes
> • Update to iOS 9 or later. ... 
> • Open the Notes app on your iPad. ... 
> • Tap the "<" button to view the folder list if you aren't 
> prompted to upgrade. ... 
> • Tap "Upgrade" in the upper corner. ... 
> • Tap "Upgrade Now" when prompted. ... 
> • Wait while your Notes app upgrades
>  
> <https://www.wikihow.com/Upgrade-iPhone-Notes 
> <https://www.wikihow.com/Upgrade-iPhone-Notes>>
>  
> Sorry if none of above is of any help at all for you ;-(
>  
> Kind regards,
>  
> Ronni
> 
> 
>> On 1 May 2019, at 8:43 pm, Neil Houghton > <mailto:n...@possumology.com>> wrote:
>>  
>> OK so I’m getting very confused with how notes synching works/does not work 
>> in icloud:
>>  
>> On my iMac, OSX 10.11.6, Notes version 4.2 everything works fine – I can see 
>> notes sections for icloud, bigpond, internode, outlook and “on my computer” 
>> I create notes in the iCloud section and they go to my iCloud notes and can 
>> be seen on all devices. Old notes that were shown as “on my computer” could 
>> just be dragged and dropped to the icloud section and were then accessible 
&g

Re: OSX/IOS notes in iCloud - problem with iPad

[Neil Houghton]

Hi Ronni,

 
Yes, I am signed into icloud on the ipads and can see all the notes in my 
icloud on the ipads. The problem is that we can only create new notes “on my 
ipad” and cannot move these notes to icloud.
No, I have not upgraded our notes on the ipad. My understanding was that if we 
DO do that then it is the actual notes in our icloud accounts that get upgraded 
to the newer notes format and that if we do that then our iPhones (old iPhone4s 
running ios 7.1.2) will no longer be able to read these notes. Given that 
Georgie uses notes on her phone much more than on her iPad she would be very 
upset if she could no longer read the notes.
My understanding was that if you did NOT upgrade then you would continue to use 
the old note format and so would miss out on any of the new features introduced 
with the notes – that is certainly how it works on my iMac which is running El 
Capitan and so is able to be upgraded to the new notes format (like the ipads) 
but I can still create notes in icloud which can be read on both the phones and 
the ipads and I can move notes from “on my computer” to icloud – so I sort of 
assumed that the same thing would work on the ipads?
 

So is our problem an Apple “feature” in that the OSX Notes app WILL let us 
create notes in icloud without upgrading to the new notes format but the IOS 
notes app will NOT allow this?

 

Cheers

 

 

Neil

(still confused)

-- 

Neil R. Houghton

Albany, Western Australia

Tel: +61 8 9841 6063

Email: n...@possumology.com

 

 

From:  on behalf of Ronni Brown 

Reply-To: WAMUG 
Date: Thursday, 02 May 2019 at 14:34
To: WAMUG 
Subject: Re: OSX/IOS notes in iCloud - problem with iPad

 

Hi Neil,

 

 

I’ve only been able to give your message a quick read… so this may sound 
stupid… but are you sure you are signed into your iCloud account on the iPads. 
Using the same Apple ID doesn't mean your iPad automatically connects to your 
iCloud. 

This is very possible especially if you set up your iPad using iTunes not 
iCloud backup. 

Check to be sure you are signed into your iCloud account.

Another quick thought: You did upgrade your Notes when you installed iOS9 or 
later?

Upgrading Your Notes

    • Update to iOS 9 or later. ... 

    • Open the Notes app on your iPad. ... 

    • Tap the "<" button to view the folder list if you aren't 
prompted to upgrade. ... 

    • Tap "Upgrade" in the upper corner. ... 

    • Tap "Upgrade Now" when prompted. ... 

    • Wait while your Notes app upgrades

 

<https://www.wikihow.com/Upgrade-iPhone-Notes>

 

Sorry if none of above is of any help at all for you ;-(

 

Kind regards,

 

Ronni



On 1 May 2019, at 8:43 pm, Neil Houghton  wrote:

 

OK so I’m getting very confused with how notes synching works/does not work in 
icloud:

 

On my iMac, OSX 10.11.6, Notes version 4.2 everything works fine – I can see 
notes sections for icloud, bigpond, internode, outlook and “on my computer” I 
create notes in the iCloud section and they go to my iCloud notes and can be 
seen on all devices. Old notes that were shown as “on my computer” could just 
be dragged and dropped to the icloud section and were then accessible across 
devices.

 

Even on my (very) old iPhone 4 running ios 7.1.2 everything works fine – I have 
the default account set as icloud and new notes are created in icloud and are 
then accessible across devices.

 

However on my iPad running the most up-to-date compatible ios 10.3.3 I can see 
all my icloud notes and I have icloud set as my default notes account BUT every 
new note created is created “on my ipad”. 

I can not find any way to change it so that new notes are created in icloud – 
even though that is the default account. I also cannot move the notes from “on 
my ipad” to “icloud” – I can go “edit” then select a note (or notes) and hit 
“move to” but the only place which is available to move to (or create new 
folders in) is “on my ipad” – ICLOUD just is not visible in the move to window. 

 

I should note that Georgina sees similar behaviour on her devices – an iPhone 4 
which works fine and an older mini iPad running its most up-to-date compatible 
ios 9.3.5 – in her case she can also see both icloud and on my ipad notes but 
can only create notes on the ipad. Her settings are different the only bit that 
allows a default account to be selected is “default account for siri” which 
shows both icloud and on my ipad  but selecting icloud makes no difference. Her 
settings also has a toggle switch for the “on my ipad” account which is on – 
but the setting is greyed out and does not seem to let you change it. Again 
selecting one of the on my ipad notes and trying the “move to” command only 
shows destinations “on my ipad”

 

It seems very strange that this works fine on the mac and the very old iphones 
but not on the ipads?

 

Any ideas.

 

 

Re: OSX/IOS notes in iCloud - problem with iPad

[Ronni Brown]

Hi Neil,


I’ve only been able to give your message a quick read… so this may sound 
stupid… but are you sure you are signed into your iCloud account on the iPads. 
Using the same Apple ID doesn't mean your iPad automatically connects to your 
iCloud. 
This is very possible especially if you set up your iPad using iTunes not 
iCloud backup. 
Check to be sure you are signed into your iCloud account.

Another quick thought: You did upgrade your Notes when you installed iOS9 or 
later?
Upgrading Your Notes
• Update to iOS 9 or later. ... 
• Open the Notes app on your iPad. ... 
• Tap the "<" button to view the folder list if you aren't prompted to 
upgrade. ... 
• Tap "Upgrade" in the upper corner. ... 
• Tap "Upgrade Now" when prompted. ... 
• Wait while your Notes app upgrades

>

Sorry if none of above is of any help at all for you ;-(

Kind regards,

Ronni

> On 1 May 2019, at 8:43 pm, Neil Houghton  wrote:
> 
> OK so I’m getting very confused with how notes synching works/does not work 
> in icloud:
>  
> On my iMac, OSX 10.11.6, Notes version 4.2 everything works fine – I can see 
> notes sections for icloud, bigpond, internode, outlook and “on my computer” I 
> create notes in the iCloud section and they go to my iCloud notes and can be 
> seen on all devices. Old notes that were shown as “on my computer” could just 
> be dragged and dropped to the icloud section and were then accessible across 
> devices.
>  
> Even on my (very) old iPhone 4 running ios 7.1.2 everything works fine – I 
> have the default account set as icloud and new notes are created in icloud 
> and are then accessible across devices.
>  
> However on my iPad running the most up-to-date compatible ios 10.3.3 I can 
> see all my icloud notes and I have icloud set as my default notes account BUT 
> every new note created is created “on my ipad”. 
> I can not find any way to change it so that new notes are created in icloud – 
> even though that is the default account. I also cannot move the notes from 
> “on my ipad” to “icloud” – I can go “edit” then select a note (or notes) and 
> hit “move to” but the only place which is available to move to (or create new 
> folders in) is “on my ipad” – ICLOUD just is not visible in the move to 
> window. 
>  
> I should note that Georgina sees similar behaviour on her devices – an iPhone 
> 4 which works fine and an older mini iPad running its most up-to-date 
> compatible ios 9.3.5 – in her case she can also see both icloud and on my 
> ipad notes but can only create notes on the ipad. Her settings are different 
> the only bit that allows a default account to be selected is “default account 
> for siri” which shows both icloud and on my ipad  but selecting icloud makes 
> no difference. Her settings also has a toggle switch for the “on my ipad” 
> account which is on – but the setting is greyed out and does not seem to let 
> you change it. Again selecting one of the on my ipad notes and trying the 
> “move to” command only shows destinations “on my ipad”
>  
> It seems very strange that this works fine on the mac and the very old 
> iphones but not on the ipads?
>  
> Any ideas.
>  
>  
> Cheers
>  
>  
> Neil
> -- 
> Neil R. Houghton
> Albany, Western Australia
> Tel: +61 8 9841 6063
> Email: n...@possumology.com 
>  
> -- The WA Macintosh User Group Mailing List --
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>  >


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OSX/IOS notes in iCloud - problem with iPad

[Neil Houghton]

OK so I’m getting very confused with how notes synching works/does not work in 
icloud:

 

On my iMac, OSX 10.11.6, Notes version 4.2 everything works fine – I can see 
notes sections for icloud, bigpond, internode, outlook and “on my computer” I 
create notes in the iCloud section and they go to my iCloud notes and can be 
seen on all devices. Old notes that were shown as “on my computer” could just 
be dragged and dropped to the icloud section and were then accessible across 
devices.

 

Even on my (very) old iPhone 4 running ios 7.1.2 everything works fine – I have 
the default account set as icloud and new notes are created in icloud and are 
then accessible across devices.

 

However on my iPad running the most up-to-date compatible ios 10.3.3 I can see 
all my icloud notes and I have icloud set as my default notes account BUT every 
new note created is created “on my ipad”. 

I can not find any way to change it so that new notes are created in icloud – 
even though that is the default account. I also cannot move the notes from “on 
my ipad” to “icloud” – I can go “edit” then select a note (or notes) and hit 
“move to” but the only place which is available to move to (or create new 
folders in) is “on my ipad” – ICLOUD just is not visible in the move to window. 

 

I should note that Georgina sees similar behaviour on her devices – an iPhone 4 
which works fine and an older mini iPad running its most up-to-date compatible 
ios 9.3.5 – in her case she can also see both icloud and on my ipad notes but 
can only create notes on the ipad. Her settings are different the only bit that 
allows a default account to be selected is “default account for siri” which 
shows both icloud and on my ipad  but selecting icloud makes no difference. Her 
settings also has a toggle switch for the “on my ipad” account which is on – 
but the setting is greyed out and does not seem to let you change it. Again 
selecting one of the on my ipad notes and trying the “move to” command only 
shows destinations “on my ipad”

 

It seems very strange that this works fine on the mac and the very old iphones 
but not on the ipads?

 

Any ideas.

 

 

Cheers

 

 

Neil

-- 

Neil R. Houghton

Albany, Western Australia

Tel: +61 8 9841 6063

Email: n...@possumology.com

 

-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe -