Re: Parallels: Explorer won't connect to internet

[Ronda Brown]

Oh yeah, don't use Kapersky Firewall!
In fact uninstall Kapersky ... fast!

Install the latest AVG Anti-Virus 'Free Edition'.


Cheers,
Ronni

On 05/02/2010, at 9:20 AM, David Hudleston wrote:

> 
> Thanks for all your help.
> 
> I solved the problem by turning off Kapersky Firewall.
> 
> regards
> David Hudleston
> 
> 
> On 05/02/2010, at 10:45 AM, Peter Hinchliffe wrote:
> 
>> 
>> 
>> On 05/02/2010, at 8:15 AM, Ronda Brown wrote:
>> 
>>> Hello David,
>>> 
>>> I hope Neil doesn't mind me butting in here, but I remember a client having 
>>> a similar problem and I located that Zone Alarm was causing this.
>>> If you are running Zonealarm, Set the Internet security setting in 
>>> Zonealarm to "Medium".
>>> 
>>> Navigate to the "ZoneAlarm Firewall" panel
>>> Click on the "Firewall" tab
>>> Move the "Internet Zone" slider to medium
>>> 
>>> Cheers,
>>> Ronni
>>> 
>> 
>> 
>> Better still, remove Zone Alarm completely. It will continue to cause 
>> problems. You have the Mac OS X firewall and your Broadband Router 
>> interceding between Windows and and the Internet, and Windows is sandboxed 
>> inside Parallels anyway. If you're really nervous, just turn on the Windows 
>> Firewall. You'll be fine.
>> 
>> --
>> 
>> Peter HinchliffeApwin Computer Services
>> FileMaker Pro Solutions Developer
>> Perth, Western Australia
>> Phone (618) 9332 6482Mob 0403 064 948
>> 
>> Mac because I prefer it -- Windows because I have to.
>> 
>> 
>> 
>> 



-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Unsubscribe - 

Re: Parallels: Explorer won't connect to internet

[David Hudleston]

Thanks for all your help.

I solved the problem by turning off Kapersky Firewall.

regards
David Hudleston


On 05/02/2010, at 10:45 AM, Peter Hinchliffe wrote:




On 05/02/2010, at 8:15 AM, Ronda Brown wrote:


Hello David,

I hope Neil doesn't mind me butting in here, but I remember a  
client having a similar problem and I located that Zone Alarm was  
causing this.
If you are running Zonealarm, Set the Internet security setting in  
Zonealarm to "Medium".


Navigate to the "ZoneAlarm Firewall" panel
Click on the "Firewall" tab
Move the "Internet Zone" slider to medium

Cheers,
Ronni




Better still, remove Zone Alarm completely. It will continue to  
cause problems. You have the Mac OS X firewall and your Broadband  
Router interceding between Windows and and the Internet, and Windows  
is sandboxed inside Parallels anyway. If you're really nervous, just  
turn on the Windows Firewall. You'll be fine.


--

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 064 948

Mac because I prefer it -- Windows because I have to.







-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Unsubscribe - 





-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Unsubscribe - 

Re: Parallels: Explorer won't connect to internet

[Peter Hinchliffe]

On 05/02/2010, at 8:15 AM, Ronda Brown wrote:

> Hello David,
> 
> I hope Neil doesn't mind me butting in here, but I remember a client having a 
> similar problem and I located that Zone Alarm was causing this.
> If you are running Zonealarm, Set the Internet security setting in Zonealarm 
> to "Medium".
> 
> Navigate to the "ZoneAlarm Firewall" panel
> Click on the "Firewall" tab
> Move the "Internet Zone" slider to medium
> 
> Cheers,
> Ronni
> 


Better still, remove Zone Alarm completely. It will continue to cause problems. 
You have the Mac OS X firewall and your Broadband Router interceding between 
Windows and and the Internet, and Windows is sandboxed inside Parallels anyway. 
If you're really nervous, just turn on the Windows Firewall. You'll be fine.
 
--

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia   
Phone (618) 9332 6482Mob 0403 064 948

Mac because I prefer it -- Windows because I have to.







-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Unsubscribe - 

Re: Parallels: Explorer won't connect to internet

[Ronda Brown]

Hello David,

I hope Neil doesn't mind me butting in here, but I remember a client having a 
similar problem and I located that Zone Alarm was causing this.
If you are running Zonealarm, Set the Internet security setting in Zonealarm to 
"Medium".

Navigate to the "ZoneAlarm Firewall" panel
Click on the "Firewall" tab
Move the "Internet Zone" slider to medium

Cheers,
Ronni

On 05/02/2010, at 7:04 AM, David Hudleston wrote:

> Hi Neil,
> 
> I have followed your instruction and everything checks out down to level 4.
> 
> However when I try to connect to Windows update, Explorer comes back with the 
> message:
> 
> website found, waiting for reply (at bottom of screen) then
> 
> "Internet Explorer cannot display the web page"
> 
> I used the diagnose connection problems and got the following message:
> 
> Windows cannot connect to the internet using HTTP, HTTPS or FTP. This is 
> probably caused by the firewall settings on this computer
> Check the firewall settings or HTTP (port 80), HTTPS (port 443) and FTP (port 
> 21).
> You might need to contact your internet service provider (ISP) or the 
> manufacturer of your firewall software.
> 
> The same message comes up when I try to use Explorer
> 
> regards,
> David Hudleston
> 
> 
> On 04/02/2010, at 12:39 PM, Neil Houghton wrote:
> 
>> Hi David,
>> 
>> Others may come at this from a different direction, but I like to look at it 
>> in layers, starting at the outside and working in:
>> 
>> Computer/Mac OSX
>> Parallels software/VM configuration
>> Windows OS
>> Windows software
>> 
>> Level 1 is obviously OK since your are accessing the internet, sending email 
>> etc on your Mac. When Parallels connects for its software updates, it is as 
>> an OSX program so that works OK.
>> 
>> Level 2 is the next to check - with Parallels running check your VM 
>> configuration:
>> In the Parallels menu go to Virtual Machine/Configure
>> In the configuration menu that comes up select “Hardware”
>> Confirm that the hardware list includes a Network Adapter and select it
>> Confirm that there is a check against the “Connected” box
>> Make note of the Type of networking used (eg “Shared Networking”)
>> 
>> If this is OK look at Level 3:
>> Under the Windows START menu, go to “My Network Places”
>> Under the “Network Tasks” sidebar, select “View network connections”
>> Note what it says. On my current VM, for example, the heading is “LAN or 
>> High-Speed Internet” and under that there is an icon called Local Area 
>> Connection 5 (your number is likely to be different) and the info 
>> “Connected” and “Parallels Ethernet Adapter #2”
>> 
>> A level 4 problem would be indicated if, for example, other windows software 
>> WAS connecting to the internet and it was only IE not connecting.
>> 
>> 
>> At this point, if the problem has not become obvious, report back to us with 
>> the info noted during your checks.
>> 
>> 
>> Good luck.
>> 
>> 
>> Cheers
>> 
>> 
>> 
>> Neil
>> -- 
>> Neil R. Houghton
>> Albany, Western Australia
>> Tel: +61 8 9841 6063
>> Email: n...@possumology.com
>> 
>> 
>> 
>> on 4/2/10 9:26 AM, David Hudleston at netr...@bigpond.com wrote:
>> 
 
  
 I recently upgraded to Parallels 5 to run a program in Windows XP.
 
 Everything worked before the upgrade
 
 Now Parallels connects for software updates but Explorer won't connect.
 
 Navigating Windows is a mystery to me.
 
 Any ideas?
 
 The Parallels 5 also runs much slower than Parallels 4.
 
 I am using a MacBook Pro and Airport
 
 regards
 David Hudleston
 
 
 
 
>> 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Unsubscribe - 
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Unsubscribe - 




Cheers,
Ronni

17" MacBook Pro Intel Core 2 Duo
2.4 GHz / 4GB / 800MHz / 500GB
OS X 10.6.2 Snow Leopard
Windows 7 Ultimate (under sufferance)



-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Unsubscribe - 

Re: Parallels: Explorer won't connect to internet

[David Hudleston]

Hi Neil,

I have followed your instruction and everything checks out down to  
level 4.


However when I try to connect to Windows update, Explorer comes back  
with the message:


website found, waiting for reply (at bottom of screen) then

"Internet Explorer cannot display the web page"

I used the diagnose connection problems and got the following message:

Windows cannot connect to the internet using HTTP, HTTPS or FTP. This  
is probably caused by the firewall settings on this computer
Check the firewall settings or HTTP (port 80), HTTPS (port 443) and  
FTP (port 21).
You might need to contact your internet service provider (ISP) or the  
manufacturer of your firewall software.


The same message comes up when I try to use Explorer

regards,
David Hudleston


On 04/02/2010, at 12:39 PM, Neil Houghton wrote:


Hi David,

Others may come at this from a different direction, but I like to  
look at it in layers, starting at the outside and working in:


Computer/Mac OSX
Parallels software/VM configuration
Windows OS
Windows software

Level 1 is obviously OK since your are accessing the internet,  
sending email etc on your Mac. When Parallels connects for its  
software updates, it is as an OSX program so that works OK.


Level 2 is the next to check - with Parallels running check your VM  
configuration:

In the Parallels menu go to Virtual Machine/Configure
In the configuration menu that comes up select “Hardware”
Confirm that the hardware list includes a Network Adapter and select  
it

Confirm that there is a check against the “Connected” box
Make note of the Type of networking used (eg “Shared Networking”)

If this is OK look at Level 3:
Under the Windows START menu, go to “My Network Places”
Under the “Network Tasks” sidebar, select “View network connections”
Note what it says. On my current VM, for example, the heading is  
“LAN or High-Speed Internet” and under that there is an icon called  
Local Area Connection 5 (your number is likely to be different) and  
the info “Connected” and “Parallels Ethernet Adapter #2”


A level 4 problem would be indicated if, for example, other windows  
software WAS connecting to the internet and it was only IE not  
connecting.



At this point, if the problem has not become obvious, report back to  
us with the info noted during your checks.



Good luck.


Cheers



Neil
--
Neil R. Houghton
Albany, Western Australia
Tel: +61 8 9841 6063
Email: n...@possumology.com



on 4/2/10 9:26 AM, David Hudleston at netr...@bigpond.com wrote:




I recently upgraded to Parallels 5 to run a program in Windows XP.

Everything worked before the upgrade

Now Parallels connects for software updates but Explorer won't  
connect.


Navigating Windows is a mystery to me.

Any ideas?

The Parallels 5 also runs much slower than Parallels 4.

I am using a MacBook Pro and Airport

regards
David Hudleston








-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Unsubscribe - 




-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Unsubscribe - 

Re: Parallels: Explorer won't connect to internet

[Neil Houghton]

Hi David,

Others may come at this from a different direction, but I like to look at it
in layers, starting at the outside and working in:

1. Computer/Mac OSX
2. Parallels software/VM configuration
3. Windows OS 
4. Windows software

Level 1 is obviously OK since your are accessing the internet, sending email
etc on your Mac. When Parallels connects for its software updates, it is as
an OSX program so that works OK.

Level 2 is the next to check - with Parallels running check your VM
configuration:
* In the Parallels menu go to Virtual Machine/Configure
* In the configuration menu that comes up select ³Hardware²
* Confirm that the hardware list includes a Network Adapter and select it
* Confirm that there is a check against the ³Connected² box
* Make note of the Type of networking used (eg ³Shared Networking²)

If this is OK look at Level 3:
* Under the Windows START menu, go to ³My Network Places²
* Under the ³Network Tasks² sidebar, select ³View network connections²
* Note what it says. On my current VM, for example, the heading is ³LAN or
High-Speed Internet² and under that there is an icon called Local Area
Connection 5 (your number is likely to be different) and the info
³Connected² and ³Parallels Ethernet Adapter #2²

A level 4 problem would be indicated if, for example, other windows software
WAS connecting to the internet and it was only IE not connecting.


At this point, if the problem has not become obvious, report back to us with
the info noted during your checks.


Good luck.


Cheers



Neil
-- 
Neil R. Houghton
Albany, Western Australia
Tel: +61 8 9841 6063
Email: n...@possumology.com



on 4/2/10 9:26 AM, David Hudleston at netr...@bigpond.com wrote:

>> 
>>  
>> I recently upgraded to Parallels 5 to run a program in Windows XP.
>> 
>> Everything worked before the upgrade
>> 
>> Now Parallels connects for software updates but Explorer won't connect.
>> 
>> Navigating Windows is a mystery to me.
>> 
>> Any ideas?
>> 
>> The Parallels 5 also runs much slower than Parallels 4.
>> 
>> I am using a MacBook Pro and Airport
>> 
>> regards
>> David Hudleston
>> 
>> 
>> 
>> 



-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Unsubscribe - 

Parallels: Explorer won't connect to internet

[David Hudleston]

I recently upgraded to Parallels 5 to run a program in Windows XP.

Everything worked before the upgrade

Now Parallels connects for software updates but Explorer won't  
connect.


Navigating Windows is a mystery to me.

Any ideas?

The Parallels 5 also runs much slower than Parallels 4.

I am using a MacBook Pro and Airport

regards
David Hudleston










-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Unsubscribe -