Re: Western Digital External Hard Drive

2010-11-02 Thread Ronda Brown
Ok Matt,

I understand, thanks for posting back.

Cheers,
Ronni

On 03/11/2010, at 1:02 PM, Matt Falvey wrote:

> Hi Ronni, I did not try the "Terminal Command", I am still a little bit 
> frightened of going there, the warnings put me off and I really don't 
> understand it.
> 
> But that said I did create and maintain a website using TNG and some of that 
> "text stuff", but as it was in cyberspace and not on my Mac, I reasoned that 
> any damaged would not come back to haunt me and I did get away with it. But 
> it did not instil me with the confidence to muck around in terminal, the 
> warnings are enough!
> 
> Thanks
> 
> Matt
> 
> 
> On 03/11/2010, at 12:37 PM, Ronda Brown wrote:
> 
>> Hi Matt,
>> 
>> Glad to hear you have 'hidden' the 'WD SmartWare VCD' Disc icon from your 
>> desktop. 
>> Most people tend to just ignore it especially as you can't actually delete 
>> it from the drive (as it is in the Firmware), only 'Hide' it. 
>> But, Like you, it annoyed me sitting on my Desktop, so I just had to 'hide' 
>> it ;-)
>> 
>> Did you try the 'Terminal Command' first?
>> Because as I mentioned below in my previous email:
>> 
> Now thinking back I think it might have worked, as it did unmount the 'WD 
> Smartware CD partition' ... I was expecting it to delete the space it 
> takes up, but on re-reading the command is says unmount … so perhaps I 
> didn't need to do all the following 'stuff' ;-(
>> 
>> Just interested if you did try the 'Terminal Command', but found you still 
>> had to do all the other rigmarole ;-)
>> Also VCD Manager is Virtual CD Manager …i.e.  they are the same.
>> 
>> Cheers,
>> Ronni
>> 
>> On 03/11/2010, at 11:45 AM, Matt Falvey wrote:
>> 
>>> Hi, Thanks to Ronni and Peter.  This took ages. The hardest part being that 
>>> to effect the changes I had to locate the original USB 2.0 cable that came 
>>> with the HD as no changes could be done on the normal firewire connection 
>>> only the USB 2.0.
>>> 
>>> I didn't need to instal VCD Manager though.  Just instal the Firmware 
>>> update through the USB, after having turned off and disconnected everything 
>>> in the house. And as I didn't have VCD Manager installed I downloaded and 
>>> installed Virtual CD Manager instead to disable the VCD. 
>>> 
>>> The really strange thing was though that, at each stage you need to 
>>> disconnect the power from the ext HD and then USB from it, by just pulling 
>>> them out, for it to "save", all the things you normally don't do when 
>>> disconnecting a device.
>>> 
>>> Once again thanks very much for the help the desktop is looking nice and 
>>> clutter free again.
>>> 
>>> Matt Falvey.
>>>  
>>> On 02/11/2010, at 10:40 AM, Ronda Brown wrote:
>>> 
 
 On 02/11/2010, at 10:26 AM, Matt Falvey wrote:
 
> 
> Hi, I have a Western Digital 1.5TB External Hard Drive that I am using 
> for storing video footage on. I have noticed an annoying icon that keeps 
> appearing on my desktop each time I mount the HD, apart from the HD icon 
> that is, and it is a WD SmartWare icon in the shape of a disk, that I 
> can't dismount/eject while I am using the HD.  I can eject the HD and the 
> WD SmartWare icon remains.  What makes it even more strange is that if I 
> click on the HD to show what is on the HD in find the WD SmartWare does 
> not appear.
> 
> I don't want to click it in case I launch what ever it is, just want to 
> find out what it is and get rid of it.  Any ideas?
> 
> Thanks
> 
> Matt Falvey  
 
 Hi Matt,
 
 The 'WD SmartWare VCD' disc icon always appears on the Desktop.
 The older ones you could erase the SmartWare.
 
 You have two choices … Just ignore the Virtual CD icon each time it 
 appears when the drive is connected, OR you can do what I do when I setup 
 these Drives for Clients.
 
 The WD SmartWare' (on these new Drives) is installed in the Firmware of 
 the Drive, and impossible to erase, you can get it to 'Hide' (but it is 
 still taking up space on the drive 237.5MB).
 
 I have managed to disable it, I'm not sure if the Terminal Command I ran 
 first or the instructions below did the job.
 The Terminal Command I ran was:
 sudo sh -c "echo UUID=`diskutil info /Volumes/WD\ SmartWare/ | grep 'UUID' 
 | awk '{print $NF}'` none hfs rw,noauto 0 0 >> /etc/fstab"
 
 Now thinking back I think it might have worked, as it did unmount the 'WD 
 Smartware CD partition' ... I was expecting it to delete the space it 
 takes up, but on re-reading the command is says unmount … so perhaps I 
 didn't need to do all the following 'stuff' ;-(
 
 To Disable the 'WD SmartWare VCD' from showing on the desktop every time 
 the WD Drive is connected you have to download. 
 1. A Firmware Update for the Drive.
 2. Then download & Install a VCD Manager for Mac. (so it's damn well 
 installed on my Mac)

Re: Western Digital External Hard Drive

2010-11-02 Thread Matt Falvey
Hi Ronni, I did not try the "Terminal Command", I am still a little bit 
frightened of going there, the warnings put me off and I really don't 
understand it.

But that said I did create and maintain a website using TNG and some of that 
"text stuff", but as it was in cyberspace and not on my Mac, I reasoned that 
any damaged would not come back to haunt me and I did get away with it. But it 
did not instil me with the confidence to muck around in terminal, the warnings 
are enough!

Thanks

Matt


On 03/11/2010, at 12:37 PM, Ronda Brown wrote:

> Hi Matt,
> 
> Glad to hear you have 'hidden' the 'WD SmartWare VCD' Disc icon from your 
> desktop. 
> Most people tend to just ignore it especially as you can't actually delete it 
> from the drive (as it is in the Firmware), only 'Hide' it. 
> But, Like you, it annoyed me sitting on my Desktop, so I just had to 'hide' 
> it ;-)
> 
> Did you try the 'Terminal Command' first?
> Because as I mentioned below in my previous email:
> 
 Now thinking back I think it might have worked, as it did unmount the 'WD 
 Smartware CD partition' ... I was expecting it to delete the space it 
 takes up, but on re-reading the command is says unmount … so perhaps I 
 didn't need to do all the following 'stuff' ;-(
> 
> Just interested if you did try the 'Terminal Command', but found you still 
> had to do all the other rigmarole ;-)
> Also VCD Manager is Virtual CD Manager …i.e.  they are the same.
> 
> Cheers,
> Ronni
> 
> On 03/11/2010, at 11:45 AM, Matt Falvey wrote:
> 
>> Hi, Thanks to Ronni and Peter.  This took ages. The hardest part being that 
>> to effect the changes I had to locate the original USB 2.0 cable that came 
>> with the HD as no changes could be done on the normal firewire connection 
>> only the USB 2.0.
>> 
>> I didn't need to instal VCD Manager though.  Just instal the Firmware update 
>> through the USB, after having turned off and disconnected everything in the 
>> house. And as I didn't have VCD Manager installed I downloaded and installed 
>> Virtual CD Manager instead to disable the VCD. 
>> 
>> The really strange thing was though that, at each stage you need to 
>> disconnect the power from the ext HD and then USB from it, by just pulling 
>> them out, for it to "save", all the things you normally don't do when 
>> disconnecting a device.
>> 
>> Once again thanks very much for the help the desktop is looking nice and 
>> clutter free again.
>> 
>> Matt Falvey.
>>  
>> On 02/11/2010, at 10:40 AM, Ronda Brown wrote:
>> 
>>> 
>>> On 02/11/2010, at 10:26 AM, Matt Falvey wrote:
>>> 
 
 Hi, I have a Western Digital 1.5TB External Hard Drive that I am using for 
 storing video footage on. I have noticed an annoying icon that keeps 
 appearing on my desktop each time I mount the HD, apart from the HD icon 
 that is, and it is a WD SmartWare icon in the shape of a disk, that I 
 can't dismount/eject while I am using the HD.  I can eject the HD and the 
 WD SmartWare icon remains.  What makes it even more strange is that if I 
 click on the HD to show what is on the HD in find the WD SmartWare does 
 not appear.
 
 I don't want to click it in case I launch what ever it is, just want to 
 find out what it is and get rid of it.  Any ideas?
 
 Thanks
 
 Matt Falvey  
>>> 
>>> Hi Matt,
>>> 
>>> The 'WD SmartWare VCD' disc icon always appears on the Desktop.
>>> The older ones you could erase the SmartWare.
>>> 
>>> You have two choices … Just ignore the Virtual CD icon each time it appears 
>>> when the drive is connected, OR you can do what I do when I setup these 
>>> Drives for Clients.
>>> 
>>> The WD SmartWare' (on these new Drives) is installed in the Firmware of the 
>>> Drive, and impossible to erase, you can get it to 'Hide' (but it is still 
>>> taking up space on the drive 237.5MB).
>>> 
>>> I have managed to disable it, I'm not sure if the Terminal Command I ran 
>>> first or the instructions below did the job.
>>> The Terminal Command I ran was:
>>> sudo sh -c "echo UUID=`diskutil info /Volumes/WD\ SmartWare/ | grep 'UUID' 
>>> | awk '{print $NF}'` none hfs rw,noauto 0 0 >> /etc/fstab"
>>> 
>>> Now thinking back I think it might have worked, as it did unmount the 'WD 
>>> Smartware CD partition' ... I was expecting it to delete the space it takes 
>>> up, but on re-reading the command is says unmount … so perhaps I didn't 
>>> need to do all the following 'stuff' ;-(
>>> 
>>> To Disable the 'WD SmartWare VCD' from showing on the desktop every time 
>>> the WD Drive is connected you have to download. 
>>> 1. A Firmware Update for the Drive.
>>> 2. Then download & Install a VCD Manager for Mac. (so it's damn well 
>>> installed on my Mac)
>>> 
>>> 3. Then Update the Drive Firmware (make sure it's the last updated 5/20/10)
>>> 4. Then Run the Virtual CD Manager.app , click configure the Drive, disable 
>>> the VCD.
>>> 
>>> Now at least the  'WD SmartWare Disc' doesn't appear o

Re: Western Digital External Hard Drive

2010-11-02 Thread Ronda Brown
Hi Matt,

Glad to hear you have 'hidden' the 'WD SmartWare VCD' Disc icon from your 
desktop. 
Most people tend to just ignore it especially as you can't actually delete it 
from the drive (as it is in the Firmware), only 'Hide' it. 
But, Like you, it annoyed me sitting on my Desktop, so I just had to 'hide' it 
;-)

Did you try the 'Terminal Command' first?
Because as I mentioned below in my previous email:

>>> Now thinking back I think it might have worked, as it did unmount the 'WD 
>>> Smartware CD partition' ... I was expecting it to delete the space it takes 
>>> up, but on re-reading the command is says unmount … so perhaps I didn't 
>>> need to do all the following 'stuff' ;-(

Just interested if you did try the 'Terminal Command', but found you still had 
to do all the other rigmarole ;-)
Also VCD Manager is Virtual CD Manager …i.e.  they are the same.

Cheers,
Ronni

On 03/11/2010, at 11:45 AM, Matt Falvey wrote:

> Hi, Thanks to Ronni and Peter.  This took ages. The hardest part being that 
> to effect the changes I had to locate the original USB 2.0 cable that came 
> with the HD as no changes could be done on the normal firewire connection 
> only the USB 2.0.
> 
> I didn't need to instal VCD Manager though.  Just instal the Firmware update 
> through the USB, after having turned off and disconnected everything in the 
> house. And as I didn't have VCD Manager installed I downloaded and installed 
> Virtual CD Manager instead to disable the VCD. 
> 
> The really strange thing was though that, at each stage you need to 
> disconnect the power from the ext HD and then USB from it, by just pulling 
> them out, for it to "save", all the things you normally don't do when 
> disconnecting a device.
> 
> Once again thanks very much for the help the desktop is looking nice and 
> clutter free again.
> 
> Matt Falvey.
>  
> On 02/11/2010, at 10:40 AM, Ronda Brown wrote:
> 
>> 
>> On 02/11/2010, at 10:26 AM, Matt Falvey wrote:
>> 
>>> 
>>> Hi, I have a Western Digital 1.5TB External Hard Drive that I am using for 
>>> storing video footage on. I have noticed an annoying icon that keeps 
>>> appearing on my desktop each time I mount the HD, apart from the HD icon 
>>> that is, and it is a WD SmartWare icon in the shape of a disk, that I can't 
>>> dismount/eject while I am using the HD.  I can eject the HD and the WD 
>>> SmartWare icon remains.  What makes it even more strange is that if I click 
>>> on the HD to show what is on the HD in find the WD SmartWare does not 
>>> appear.
>>> 
>>> I don't want to click it in case I launch what ever it is, just want to 
>>> find out what it is and get rid of it.  Any ideas?
>>> 
>>> Thanks
>>> 
>>> Matt Falvey  
>> 
>> Hi Matt,
>> 
>> The 'WD SmartWare VCD' disc icon always appears on the Desktop.
>> The older ones you could erase the SmartWare.
>> 
>> You have two choices … Just ignore the Virtual CD icon each time it appears 
>> when the drive is connected, OR you can do what I do when I setup these 
>> Drives for Clients.
>> 
>> The WD SmartWare' (on these new Drives) is installed in the Firmware of the 
>> Drive, and impossible to erase, you can get it to 'Hide' (but it is still 
>> taking up space on the drive 237.5MB).
>> 
>> I have managed to disable it, I'm not sure if the Terminal Command I ran 
>> first or the instructions below did the job.
>> The Terminal Command I ran was:
>> sudo sh -c "echo UUID=`diskutil info /Volumes/WD\ SmartWare/ | grep 'UUID' | 
>> awk '{print $NF}'` none hfs rw,noauto 0 0 >> /etc/fstab"
>> 
>> Now thinking back I think it might have worked, as it did unmount the 'WD 
>> Smartware CD partition' ... I was expecting it to delete the space it takes 
>> up, but on re-reading the command is says unmount … so perhaps I didn't need 
>> to do all the following 'stuff' ;-(
>> 
>> To Disable the 'WD SmartWare VCD' from showing on the desktop every time the 
>> WD Drive is connected you have to download. 
>> 1. A Firmware Update for the Drive.
>> 2. Then download & Install a VCD Manager for Mac. (so it's damn well 
>> installed on my Mac)
>> 
>> 3. Then Update the Drive Firmware (make sure it's the last updated 5/20/10)
>> 4. Then Run the Virtual CD Manager.app , click configure the Drive, disable 
>> the VCD.
>> 
>> Now at least the  'WD SmartWare Disc' doesn't appear on the desktop when the 
>> WD Drive is connected.
>> 
>> Cheers,
>> Ronni
>> 
>> 17" MacBook Pro  Intel Core i7
>> 2.66GHz / 8GB / 1067 MHz DDR3 / 500GB Serial ATA Drive @ 7200rpm
>> 
>> OS X 10.6.4 Snow Leopard
>> Windows 7 Ultimate (under sufferance)
>> 




-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Unsubscribe - 



Re: Western Digital External Hard Drive

2010-11-02 Thread Matt Falvey
Hi, Thanks to Ronni and Peter.  This took ages. The hardest part being that to 
effect the changes I had to locate the original USB 2.0 cable that came with 
the HD as no changes could be done on the normal firewire connection only the 
USB 2.0.

I didn't need to instal VCD Manager though.  Just instal the Firmware update 
through the USB, after having turned off and disconnected everything in the 
house. And as I didn't have VCD Manager installed I downloaded and installed 
Virtual CD Manager instead to disable the VCD. 

The really strange thing was though that, at each stage you need to disconnect 
the power from the ext HD and then USB from it, by just pulling them out, for 
it to "save", all the things you normally don't do when disconnecting a device.

Once again thanks very much for the help the desktop is looking nice and 
clutter free again.

Matt Falvey.
 
On 02/11/2010, at 10:40 AM, Ronda Brown wrote:

> 
> On 02/11/2010, at 10:26 AM, Matt Falvey wrote:
> 
>> 
>> Hi, I have a Western Digital 1.5TB External Hard Drive that I am using for 
>> storing video footage on. I have noticed an annoying icon that keeps 
>> appearing on my desktop each time I mount the HD, apart from the HD icon 
>> that is, and it is a WD SmartWare icon in the shape of a disk, that I can't 
>> dismount/eject while I am using the HD.  I can eject the HD and the WD 
>> SmartWare icon remains.  What makes it even more strange is that if I click 
>> on the HD to show what is on the HD in find the WD SmartWare does not appear.
>> 
>> I don't want to click it in case I launch what ever it is, just want to find 
>> out what it is and get rid of it.  Any ideas?
>> 
>> Thanks
>> 
>> Matt Falvey  
> 
> Hi Matt,
> 
> The 'WD SmartWare VCD' disc icon always appears on the Desktop.
> The older ones you could erase the SmartWare.
> 
> You have two choices … Just ignore the Virtual CD icon each time it appears 
> when the drive is connected, OR you can do what I do when I setup these 
> Drives for Clients.
> 
> The WD SmartWare' (on these new Drives) is installed in the Firmware of the 
> Drive, and impossible to erase, you can get it to 'Hide' (but it is still 
> taking up space on the drive 237.5MB).
> 
> I have managed to disable it, I'm not sure if the Terminal Command I ran 
> first or the instructions below did the job.
> The Terminal Command I ran was:
> sudo sh -c "echo UUID=`diskutil info /Volumes/WD\ SmartWare/ | grep 'UUID' | 
> awk '{print $NF}'` none hfs rw,noauto 0 0 >> /etc/fstab"
> 
> Now thinking back I think it might have worked, as it did unmount the 'WD 
> Smartware CD partition' ... I was expecting it to delete the space it takes 
> up, but on re-reading the command is says unmount … so perhaps I didn't need 
> to do all the following 'stuff' ;-(
> 
> To Disable the 'WD SmartWare VCD' from showing on the desktop every time the 
> WD Drive is connected you have to download. 
> 1. A Firmware Update for the Drive.
> 2. Then download & Install a VCD Manager for Mac. (so it's damn well 
> installed on my Mac)
> 
> 3. Then Update the Drive Firmware (make sure it's the last updated 5/20/10)
> 4. Then Run the Virtual CD Manager.app , click configure the Drive, disable 
> the VCD.
> 
> Now at least the  'WD SmartWare Disc' doesn't appear on the desktop when the 
> WD Drive is connected.
> 
> Cheers,
> Ronni
> 
> 17" MacBook Pro  Intel Core i7
> 2.66GHz / 8GB / 1067 MHz DDR3 / 500GB Serial ATA Drive @ 7200rpm
> 
> OS X 10.6.4 Snow Leopard
> Windows 7 Ultimate (under sufferance)
> 
> 
> 
> 
> 
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Unsubscribe - 




-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Unsubscribe - 



RE: Western Digital External Hard Drive

2010-11-01 Thread Crisp, Peter

Sorry Matt, the email cropper broke the link up, try this tiny url.

http://tinyurl.com/24adxau

Regards

Peter.
-Original Message-
From: wamug-ow...@wamug.org.au [mailto:wamug-ow...@wamug.org.au] On Behalf Of 
Crisp, Peter
Sent: Tuesday, 2 November 2010 10:52 AM
To: WAMUG Mailing List
Subject: RE: Western Digital External Hard Drive


Matt, have a look at this link, it looks like it might help you. It's a
forum thread with some further links to direct you to a solution.

http://community.wdc.com/t5/WD-Smartware/How-do-I-remove-this-smartware-
software-from-my-drive/td-p/17

Regards

Peter.
-Original Message-
From: wamug-ow...@wamug.org.au [mailto:wamug-ow...@wamug.org.au] On
Behalf Of Matt Falvey
Sent: Tuesday, 2 November 2010 10:27 AM
To: wamug List
Subject: Western Digital External Hard Drive


Hi, I have a Western Digital 1.5TB External Hard Drive that I am using
for storing video footage on. I have noticed an annoying icon that keeps
appearing on my desktop each time I mount the HD, apart from the HD icon
that is, and it is a WD SmartWare icon in the shape of a disk, that I
can't dismount/eject while I am using the HD.  I can eject the HD and
the WD SmartWare icon remains.  What makes it even more strange is that
if I click on the HD to show what is on the HD in find the WD SmartWare
does not appear.

I don't want to click it in case I launch what ever it is, just want to
find out what it is and get rid of it.  Any ideas?

Thanks

Matt Falvey  


-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au>

*
NOTICE - This message from Hatch is intended only for the use of the individual 
or entity to which it is addressed and may contain information which is 
privileged, confidential or proprietary. 
Internet communications cannot be guaranteed to be secure or error-free as 
information could be intercepted, corrupted, lost, arrive late or contain 
viruses. By communicating with us via e-mail, you accept such risks.  When 
addressed to our clients, any information, drawings, opinions or advice 
(collectively, "information") contained in this e-mail is subject to the terms 
and conditions expressed in the governing agreements.  Where no such agreement 
exists, the recipient shall neither rely upon nor disclose to others, such 
information without our written consent.  Unless otherwise agreed, we do not 
assume any liability with respect to the accuracy or completeness of the 
information set out in this e-mail.  If you have received this message in 
error, please notify us immediately by return e-mail and destroy and delete the 
message from your computer.



-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au>




-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au>



RE: Western Digital External Hard Drive

2010-11-01 Thread Crisp, Peter

Matt, have a look at this link, it looks like it might help you. It's a
forum thread with some further links to direct you to a solution.

http://community.wdc.com/t5/WD-Smartware/How-do-I-remove-this-smartware-
software-from-my-drive/td-p/17

Regards

Peter.
-Original Message-
From: wamug-ow...@wamug.org.au [mailto:wamug-ow...@wamug.org.au] On
Behalf Of Matt Falvey
Sent: Tuesday, 2 November 2010 10:27 AM
To: wamug List
Subject: Western Digital External Hard Drive


Hi, I have a Western Digital 1.5TB External Hard Drive that I am using
for storing video footage on. I have noticed an annoying icon that keeps
appearing on my desktop each time I mount the HD, apart from the HD icon
that is, and it is a WD SmartWare icon in the shape of a disk, that I
can't dismount/eject while I am using the HD.  I can eject the HD and
the WD SmartWare icon remains.  What makes it even more strange is that
if I click on the HD to show what is on the HD in find the WD SmartWare
does not appear.

I don't want to click it in case I launch what ever it is, just want to
find out what it is and get rid of it.  Any ideas?

Thanks

Matt Falvey  


-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Unsubscribe - 

*
NOTICE - This message from Hatch is intended only for the use of the individual 
or entity to which it is addressed and may contain information which is 
privileged, confidential or proprietary. 
Internet communications cannot be guaranteed to be secure or error-free as 
information could be intercepted, corrupted, lost, arrive late or contain 
viruses. By communicating with us via e-mail, you accept such risks.  When 
addressed to our clients, any information, drawings, opinions or advice 
(collectively, "information") contained in this e-mail is subject to the terms 
and conditions expressed in the governing agreements.  Where no such agreement 
exists, the recipient shall neither rely upon nor disclose to others, such 
information without our written consent.  Unless otherwise agreed, we do not 
assume any liability with respect to the accuracy or completeness of the 
information set out in this e-mail.  If you have received this message in 
error, please notify us immediately by return e-mail and destroy and delete the 
message from your computer.



-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Unsubscribe - 



Re: Western Digital External Hard Drive

2010-11-01 Thread Ronda Brown

On 02/11/2010, at 10:26 AM, Matt Falvey wrote:

> 
> Hi, I have a Western Digital 1.5TB External Hard Drive that I am using for 
> storing video footage on. I have noticed an annoying icon that keeps 
> appearing on my desktop each time I mount the HD, apart from the HD icon that 
> is, and it is a WD SmartWare icon in the shape of a disk, that I can't 
> dismount/eject while I am using the HD.  I can eject the HD and the WD 
> SmartWare icon remains.  What makes it even more strange is that if I click 
> on the HD to show what is on the HD in find the WD SmartWare does not appear.
> 
> I don't want to click it in case I launch what ever it is, just want to find 
> out what it is and get rid of it.  Any ideas?
> 
> Thanks
> 
> Matt Falvey  

Hi Matt,

The 'WD SmartWare VCD' disc icon always appears on the Desktop.
The older ones you could erase the SmartWare.

You have two choices … Just ignore the Virtual CD icon each time it appears 
when the drive is connected, OR you can do what I do when I setup these Drives 
for Clients.

The WD SmartWare' (on these new Drives) is installed in the Firmware of the 
Drive, and impossible to erase, you can get it to 'Hide' (but it is still 
taking up space on the drive 237.5MB).

I have managed to disable it, I'm not sure if the Terminal Command I ran first 
or the instructions below did the job.
The Terminal Command I ran was:
sudo sh -c "echo UUID=`diskutil info /Volumes/WD\ SmartWare/ | grep 'UUID' | 
awk '{print $NF}'` none hfs rw,noauto 0 0 >> /etc/fstab"

Now thinking back I think it might have worked, as it did unmount the 'WD 
Smartware CD partition' ... I was expecting it to delete the space it takes up, 
but on re-reading the command is says unmount … so perhaps I didn't need to do 
all the following 'stuff' ;-(

To Disable the 'WD SmartWare VCD' from showing on the desktop every time the WD 
Drive is connected you have to download. 
1. A Firmware Update for the Drive.
2. Then download & Install a VCD Manager for Mac. (so it's damn well installed 
on my Mac)

3. Then Update the Drive Firmware (make sure it's the last updated 5/20/10)
4. Then Run the Virtual CD Manager.app , click configure the Drive, disable the 
VCD.

Now at least the  'WD SmartWare Disc' doesn't appear on the desktop when the WD 
Drive is connected.

Cheers,
Ronni

17" MacBook Pro  Intel Core i7
2.66GHz / 8GB / 1067 MHz DDR3 / 500GB Serial ATA Drive @ 7200rpm

OS X 10.6.4 Snow Leopard
Windows 7 Ultimate (under sufferance)









-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Unsubscribe -