Re: Mail not working after holiday
On 02/09/2006, at 12:37 PM, KEVIN Lock wrote: When we are at home I use Eudora as my mail program and my wife uses Mail. While we were away we were both reading email on iinet's webmail. Yesterday morning my wife downloaded her mail as usual and got everything that had been on her webmail including all the spam she thought she had deleted. This morning she was unable to download any mail at all. She went to webmail and there was a pile of new messages. Mail won't download any of them. She has just spent 20 minutes on the phone with an iinet support guy who admits defeat. These things have been done: All Mail preferences checked OK Mail incoming server changed from mail.echidna to mail.iinet Computer restarted. Hi Kevin, Is your wife using OSX10.4.7? The Mac OS X 10.4.7 Update introduced connection issues as a result of (according to the documentation) Mail now supports connecting to mail servers through a SOCKS proxy. The problem can usually be fixed by going to System Preferences Network and disabling the SOCKS Proxy in the network configuration used to connect to the Internet, if it's enabled. I don't know whether this would be an acceptable solution in your case, though. Cheers, Ronni
Re: Mail not working after holiday
On 2 Sep 2006, at 12:37 PM, KEVIN Lock wrote: When we are at home I use Eudora as my mail program and my wife uses Mail. While we were away we were both reading email on iinet's webmail. Yesterday morning my wife downloaded her mail as usual and got everything that had been on her webmail including all the spam she thought she had deleted. This morning she was unable to download any mail at all. She went to webmail and there was a pile of new messages. Mail won't download any of them. She has just spent 20 minutes on the phone with an iinet support guy who admits defeat. These things have been done: All Mail preferences checked OK Mail incoming server changed from mail.echidna to mail.iinet Computer restarted. Any other ideas O gurus? Thanks Kev If Ronda's suggestion does not do it : Make a new account in Mail with the requisite preferences ... don't just copy the old ones . If that does not work , Crate a new User in the Mac and setup a Mail account in that . One way or the other ... you will get there ! Bob
Re: Mail not working after holiday
Making a new account worked. Unfortunately she lost her inbox with a heap of unsaved mail, some of which was quite important, but that can't be helped. Thanks for all your help Kev Make a new account in Mail with the requisite preferences ... don't just copy the old ones . If that does not work , Crate a new User in the Mac and setup a Mail account in that . One way or the other ... you will get there ! Bob -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:[EMAIL PROTECTED]
Re: Mail not working after holiday
On 2/9/06 2:51 PM, KEVIN Lock [EMAIL PROTECTED] wrote: Making a new account worked. Unfortunately she lost her inbox with a heap of unsaved mail, some of which was quite important, but that can't be helped. Thanks for all your help Kev Make a new account in Mail with the requisite preferences ... don't just copy the old ones . If that does not work , Crate a new User in the Mac and setup a Mail account in that . One way or the other ... you will get there ! Bob Hi Kevin Glad it's working, sorry to hear it lost the email. One thing you could try, if it's created the new account in a different Reference name you could aim to import the old email. To check this, have a look at the following from within the Finder:- Users/username/Library/Mail In there, there may be a couple of folders, normally (From memory) referenced via the account names given within mail. If there are two, then you may still be able to import it and save it. What you're best to do, is make a copy of that whole Mail folder before you try anything. Always a good idea, then if worse happens (which is of all ready has I suppose) then you can at least go back to it, or know that it's there. If you've got what looks like two accounts, then go back into Mail and from within the new account see if you can Import the other account. You can navigate your way through to that folder and ask it to import Mail mailboxes. This should then hopefully bring it back in. I hope that makes sense. Some things are easy to do but trying to put them into a logical order to follow isn't always as easy as it seems. (Especially when you're working from memory) ;o) Hope that helps. Kind regards Daniel --- Daniel Kerr MacWizardry Phone: 0414 795 960 Email: daniel @ macwizardry . com . au Web: http://www.macwizardry.com.au **For everything Macintosh**
