Re: Obscure email problem

[Ronda Brown]

Hi Tim & Rob,

Tim just jogged my memory ;-) I’ve never used Thunderbird but I vaguely 
remember a client used it for awhile, but had problems and I changed him over 
to Apple Mail.

I found a note I had kept on file regarding gmail and Thunderbird.
“When you send directly from Gmail's web mail page you are not using the same 
server that Thunderbird must use when it sends messages.
If the messages appear in your Sent folder it's possible that the problem 
involves a spam filter somewhere between you and the recipient.”

So perhaps try sending to this ‘troublesome person’ from your gmail web mail 
page.

Cheers,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 4 Mar 2018, at 10:33 pm, Tim Law  wrote:
> 
> Rob, 
> 
> If you can receive his emails, how about replying to him. Not you creating a 
> new email, but replying to one he has sent you.
> 
> Perhaps reply using your gmail account, then your iinet account.
> 
> Tim
> 
> Sent from Tim's Retina iPad 2
> 
>> On 4 Mar 2018, at 10:05 pm, Rob Phillips  wrote:
>> 
>> Hi Ronda
>> 
>> Sorry about the delay - life has interceded.
>> 
>> I use Thunderbird, but I get no message about inability to deliver.
>> 
>> I looked at the 'all headers' info, and it didn't tell me much...
>> 
>> 
>> Still a mystery...
>> Rob
>> 
>>> On 2/3/18 12:12 pm, Ronda Brown wrote:
>>> Hi Rob, 
>>> You mentioned “we tried a direct, person-to-person email, and this also 
>>> failed.”
>>> Did you send this email using Apple Mail, if so did you receive any error 
>>> message as to ‘why your message could not be delivered to his address?’
>>> Or look in you sent mailbox. Locate the sent message - Go to View > Message 
>>> > All Headers. It perhaps could give you some hint.
>>> 
>>> You might find some help through Mailman Users group.
>>> https://www.mail-archive.com/mailman-users@python.org/
>>> 
>>> https://mail.python.org/pipermail/mailman-users/2017-July/082315.html
>>> 
>>> Cheers,
>>> Ronni
>>> 
>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>> 
>>> 
>>> On 2 Mar 2018, at 9:02 am, Tim Law  wrote:
>>> 
 Has he sent an email to your gmail account so that you are sure you have 
 his right email address. I realise you’ve had success using a different 
 send account, but not knowing all the details, I’m just wondering
 
 Can you get someone else you know with a gmail account to send him a 
 message
 
 Sent from Tim's iPhone
 
>> On 2 Mar 2018, at 8:55 am, Rob Phillips  wrote:
> 
> Initially, they were group emails sent through Mailman (and I checked the 
> settings). Once it was clear that this failed, we tried a direct, 
> person-to-person email, and this also failed.
> 
> I don't think I've BCCed him at all.
> 
> Thinking about it, the person with the admin rights to the Mailman 
> account is no longer with the organisation, so I haven't seen any bounce 
> messages from Mailman. These might give a clue as to the problem.
> 
> Any bright ideas?
> Rob
> 
>> On 2/3/18 5:45 am, Ronda Brown wrote:
>> Hi Rob,
>> 
>> Are these group emails... bcc‘d? Or emails sent to only one recipient?
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB
>> 
>> 
>>> On 1 Mar 2018, at 10:25 pm, Rob Phillips  
>>> wrote:
>>> 
>>> Greetings
>>> 
>>> This is a quite obscure problem, and not directly related to Macs. I'll 
>>> understand if there is no response... :-)
>>> 
>>> I have a gmail email account, which works fine (for most people). There 
>>> is one person (a Windows user) who never receives my Gmail emails. 
>>> Everybody else does!
>>> 
>>> I have told him repeatedly that the problem must be at his end. He has 
>>> made sure that this email address isn't in his junk or blocked list.
>>> 
>>> He says that he has reviewed all the email security settings on his 
>>> computer.
>>> 
 Re emails - your iinet ones are getting through to me; it's the gmails 
 that don't even though it's on my safer senders list and not on the 
 blocked one. Can't seem to get around this one but have changed the 
 last possible security setting.
>>> I'm just wondering if there's some setting on Gmail which might 
>>> restrict my messages going to him.
>>> 
>>> If nobody knows, which is a good forum to ask?
>>> 
>>> Cheers
>>> 
>>> Rob
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Re: Obscure email problem

[Tim Law]

Rob, 

If you can receive his emails, how about replying to him. Not you creating a 
new email, but replying to one he has sent you.

Perhaps reply using your gmail account, then your iinet account.

Tim

Sent from Tim's Retina iPad 2

> On 4 Mar 2018, at 10:05 pm, Rob Phillips  wrote:
> 
> Hi Ronda
> 
> Sorry about the delay - life has interceded.
> 
> I use Thunderbird, but I get no message about inability to deliver.
> 
> I looked at the 'all headers' info, and it didn't tell me much...
> 
> 
> Still a mystery...
> Rob
> 
>> On 2/3/18 12:12 pm, Ronda Brown wrote:
>> Hi Rob, 
>> You mentioned “we tried a direct, person-to-person email, and this also 
>> failed.”
>> Did you send this email using Apple Mail, if so did you receive any error 
>> message as to ‘why your message could not be delivered to his address?’
>> Or look in you sent mailbox. Locate the sent message - Go to View > Message 
>> > All Headers. It perhaps could give you some hint.
>> 
>> You might find some help through Mailman Users group.
>> https://www.mail-archive.com/mailman-users@python.org/
>> 
>> https://mail.python.org/pipermail/mailman-users/2017-July/082315.html
>> 
>> Cheers,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>> On 2 Mar 2018, at 9:02 am, Tim Law  wrote:
>> 
>>> Has he sent an email to your gmail account so that you are sure you have 
>>> his right email address. I realise you’ve had success using a different 
>>> send account, but not knowing all the details, I’m just wondering
>>> 
>>> Can you get someone else you know with a gmail account to send him a message
>>> 
>>> Sent from Tim's iPhone
>>> 
> On 2 Mar 2018, at 8:55 am, Rob Phillips  wrote:
 
 Initially, they were group emails sent through Mailman (and I checked the 
 settings). Once it was clear that this failed, we tried a direct, 
 person-to-person email, and this also failed.
 
 I don't think I've BCCed him at all.
 
 Thinking about it, the person with the admin rights to the Mailman account 
 is no longer with the organisation, so I haven't seen any bounce messages 
 from Mailman. These might give a clue as to the problem.
 
 Any bright ideas?
 Rob
 
> On 2/3/18 5:45 am, Ronda Brown wrote:
> Hi Rob,
> 
> Are these group emails... bcc‘d? Or emails sent to only one recipient?
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB
> 
> 
>> On 1 Mar 2018, at 10:25 pm, Rob Phillips  wrote:
>> 
>> Greetings
>> 
>> This is a quite obscure problem, and not directly related to Macs. I'll 
>> understand if there is no response... :-)
>> 
>> I have a gmail email account, which works fine (for most people). There 
>> is one person (a Windows user) who never receives my Gmail emails. 
>> Everybody else does!
>> 
>> I have told him repeatedly that the problem must be at his end. He has 
>> made sure that this email address isn't in his junk or blocked list.
>> 
>> He says that he has reviewed all the email security settings on his 
>> computer.
>> 
>>> Re emails - your iinet ones are getting through to me; it's the gmails 
>>> that don't even though it's on my safer senders list and not on the 
>>> blocked one. Can't seem to get around this one but have changed the 
>>> last possible security setting.
>> I'm just wondering if there's some setting on Gmail which might restrict 
>> my messages going to him.
>> 
>> If nobody knows, which is a good forum to ask?
>> 
>> Cheers
>> 
>> Rob
>> 
> -- 
>> 
>> 
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Re: Obscure email problem

[Rob Phillips]

Hi Ronda

Sorry about the delay - life has interceded.

I use Thunderbird, but I get no message about inability to deliver.

I looked at the 'all headers' info, and it didn't tell me much...


Still a mystery...
Rob

On 2/3/18 12:12 pm, Ronda Brown wrote:

Hi Rob,
You mentioned “/we tried a direct, person-to-person email, and this 
also failed./”
Did you send this email using Apple Mail, if so did you receive any 
error message as to ‘why your message could not be delivered to his 
address?’
Or look in you sent mailbox. Locate the sent message - Go to View > 
Message > All Headers. It perhaps could give you some hint.


You might find some help through Mailman Users group.
https://www.mail-archive.com/mailman-users@python.org/

https://mail.python.org/pipermail/mailman-users/2017-July/082315.html

Cheers,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB



On 2 Mar 2018, at 9:02 am, Tim Law > wrote:


Has he sent an email to your gmail account so that you are sure you 
have his right email address. I realise you’ve had success using a 
different send account, but not knowing all the details, I’m just 
wondering


Can you get someone else you know with a gmail account to send him a 
message


Sent from Tim's iPhone

On 2 Mar 2018, at 8:55 am, Rob Phillips > wrote:


Initially, they were group emails sent through Mailman (and I 
checked the settings). Once it was clear that this failed, we tried 
a direct, person-to-person email, and this also failed.


I don't think I've BCCed him at all.

Thinking about it, the person with the admin rights to the Mailman 
account is no longer with the organisation, so I haven't seen any 
bounce messages from Mailman. These might give a clue as to the problem.


Any bright ideas?
Rob


On 2/3/18 5:45 am, Ronda Brown wrote:
Hi Rob,

Are these group emails... bcc‘d? Or emails sent to only one recipient?

 Ronni Brown’s iPad Pro 12.9-inch 256GB


On 1 Mar 2018, at 10:25 pm, Rob Phillips > wrote:


Greetings

This is a quite obscure problem, and not directly related to Macs. 
I'll understand if there is no response... :-)


I have a gmail email account, which works fine (for most people). 
There is one person (a Windows user) who never receives my Gmail 
emails. Everybody else does!


I have told him repeatedly that the problem must be at his end. He 
has made sure that this email address isn't in his junk or blocked 
list.


He says that he has reviewed all the email security settings on 
his computer.


Re emails - your iinet ones are getting through to me; it's the 
gmails that don't even though it's on my safer senders list and 
not on the blocked one. Can't seem to get around this one but 
have changed the last possible security setting.
I'm just wondering if there's some setting on Gmail which might 
restrict my messages going to him.


If nobody knows, which is a good forum to ask?

Cheers

Rob


--



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Re: Obscure email problem

[Rob Phillips]

Hi Tim
I have the right email address from my address book.

I got a colleague with a Gmail account to send a message to the 'problem 
person' and it got to him...


I'm thinking of getting the 'problem person' to try his webmail and see 
if he receives messages from me.


I'll keep investigating...
Rob

On 2/3/18 9:02 am, Tim Law wrote:

Has he sent an email to your gmail account so that you are sure you have his 
right email address. I realise you’ve had success using a different send 
account, but not knowing all the details, I’m just wondering

Can you get someone else you know with a gmail account to send him a message

Sent from Tim's iPhone


On 2 Mar 2018, at 8:55 am, Rob Phillips  wrote:

Initially, they were group emails sent through Mailman (and I checked the 
settings). Once it was clear that this failed, we tried a direct, 
person-to-person email, and this also failed.

I don't think I've BCCed him at all.

Thinking about it, the person with the admin rights to the Mailman account is 
no longer with the organisation, so I haven't seen any bounce messages from 
Mailman. These might give a clue as to the problem.

Any bright ideas?
Rob


On 2/3/18 5:45 am, Ronda Brown wrote:
Hi Rob,

Are these group emails... bcc‘d? Or emails sent to only one recipient?

 Ronni Brown’s iPad Pro 12.9-inch 256GB



On 1 Mar 2018, at 10:25 pm, Rob Phillips  wrote:

Greetings

This is a quite obscure problem, and not directly related to Macs. I'll 
understand if there is no response... :-)

I have a gmail email account, which works fine (for most people). There is one 
person (a Windows user) who never receives my Gmail emails. Everybody else does!

I have told him repeatedly that the problem must be at his end. He has made 
sure that this email address isn't in his junk or blocked list.

He says that he has reviewed all the email security settings on his computer.


Re emails - your iinet ones are getting through to me; it's the gmails that 
don't even though it's on my safer senders list and not on the blocked one. 
Can't seem to get around this one but have changed the last possible security 
setting.

I'm just wondering if there's some setting on Gmail which might restrict my 
messages going to him.

If nobody knows, which is a good forum to ask?

Cheers

Rob


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Re: Obscure email problem

[Ronda Brown]

Hi Rob, 
You mentioned “we tried a direct, person-to-person email, and this also failed.”
Did you send this email using Apple Mail, if so did you receive any error 
message as to ‘why your message could not be delivered to his address?’
Or look in you sent mailbox. Locate the sent message - Go to View > Message > 
All Headers. It perhaps could give you some hint.

You might find some help through Mailman Users group.
https://www.mail-archive.com/mailman-users@python.org/

https://mail.python.org/pipermail/mailman-users/2017-July/082315.html

Cheers,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 2 Mar 2018, at 9:02 am, Tim Law  wrote:
> 
> Has he sent an email to your gmail account so that you are sure you have his 
> right email address. I realise you’ve had success using a different send 
> account, but not knowing all the details, I’m just wondering
> 
> Can you get someone else you know with a gmail account to send him a message
> 
> Sent from Tim's iPhone
> 
>> On 2 Mar 2018, at 8:55 am, Rob Phillips  wrote:
>> 
>> Initially, they were group emails sent through Mailman (and I checked the 
>> settings). Once it was clear that this failed, we tried a direct, 
>> person-to-person email, and this also failed.
>> 
>> I don't think I've BCCed him at all.
>> 
>> Thinking about it, the person with the admin rights to the Mailman account 
>> is no longer with the organisation, so I haven't seen any bounce messages 
>> from Mailman. These might give a clue as to the problem.
>> 
>> Any bright ideas?
>> Rob
>> 
>>> On 2/3/18 5:45 am, Ronda Brown wrote:
>>> Hi Rob,
>>> 
>>> Are these group emails... bcc‘d? Or emails sent to only one recipient?
>>> 
>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB
>>> 
>>> 
 On 1 Mar 2018, at 10:25 pm, Rob Phillips  wrote:
 
 Greetings
 
 This is a quite obscure problem, and not directly related to Macs. I'll 
 understand if there is no response... :-)
 
 I have a gmail email account, which works fine (for most people). There is 
 one person (a Windows user) who never receives my Gmail emails. Everybody 
 else does!
 
 I have told him repeatedly that the problem must be at his end. He has 
 made sure that this email address isn't in his junk or blocked list.
 
 He says that he has reviewed all the email security settings on his 
 computer.
 
> Re emails - your iinet ones are getting through to me; it's the gmails 
> that don't even though it's on my safer senders list and not on the 
> blocked one. Can't seem to get around this one but have changed the last 
> possible security setting.
 I'm just wondering if there's some setting on Gmail which might restrict 
 my messages going to him.
 
 If nobody knows, which is a good forum to ask?
 
 Cheers
 
 Rob
 
>>> -- 
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Re: Obscure email problem

[Tim Law]

Has he sent an email to your gmail account so that you are sure you have his 
right email address. I realise you’ve had success using a different send 
account, but not knowing all the details, I’m just wondering

Can you get someone else you know with a gmail account to send him a message

Sent from Tim's iPhone

> On 2 Mar 2018, at 8:55 am, Rob Phillips  wrote:
> 
> Initially, they were group emails sent through Mailman (and I checked the 
> settings). Once it was clear that this failed, we tried a direct, 
> person-to-person email, and this also failed.
> 
> I don't think I've BCCed him at all.
> 
> Thinking about it, the person with the admin rights to the Mailman account is 
> no longer with the organisation, so I haven't seen any bounce messages from 
> Mailman. These might give a clue as to the problem.
> 
> Any bright ideas?
> Rob
> 
>> On 2/3/18 5:45 am, Ronda Brown wrote:
>> Hi Rob,
>> 
>> Are these group emails... bcc‘d? Or emails sent to only one recipient?
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB
>> 
>> 
>>> On 1 Mar 2018, at 10:25 pm, Rob Phillips  wrote:
>>> 
>>> Greetings
>>> 
>>> This is a quite obscure problem, and not directly related to Macs. I'll 
>>> understand if there is no response... :-)
>>> 
>>> I have a gmail email account, which works fine (for most people). There is 
>>> one person (a Windows user) who never receives my Gmail emails. Everybody 
>>> else does!
>>> 
>>> I have told him repeatedly that the problem must be at his end. He has made 
>>> sure that this email address isn't in his junk or blocked list.
>>> 
>>> He says that he has reviewed all the email security settings on his 
>>> computer.
>>> 
 Re emails - your iinet ones are getting through to me; it's the gmails 
 that don't even though it's on my safer senders list and not on the 
 blocked one. Can't seem to get around this one but have changed the last 
 possible security setting.
>>> I'm just wondering if there's some setting on Gmail which might restrict my 
>>> messages going to him.
>>> 
>>> If nobody knows, which is a good forum to ask?
>>> 
>>> Cheers
>>> 
>>> Rob
>>> 
>> -- The WA Macintosh User Group Mailing List --
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>> Guidelines - 
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> 
> 
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Re: Obscure email problem

[Rob Phillips]

Initially, they were group emails sent through Mailman (and I checked 
the settings). Once it was clear that this failed, we tried a direct, 
person-to-person email, and this also failed.


I don't think I've BCCed him at all.

Thinking about it, the person with the admin rights to the Mailman 
account is no longer with the organisation, so I haven't seen any bounce 
messages from Mailman. These might give a clue as to the problem.


Any bright ideas?
Rob

On 2/3/18 5:45 am, Ronda Brown wrote:

Hi Rob,

Are these group emails... bcc‘d? Or emails sent to only one recipient?

 Ronni Brown’s iPad Pro 12.9-inch 256GB



On 1 Mar 2018, at 10:25 pm, Rob Phillips  wrote:

Greetings

This is a quite obscure problem, and not directly related to Macs. I'll 
understand if there is no response... :-)

I have a gmail email account, which works fine (for most people). There is one 
person (a Windows user) who never receives my Gmail emails. Everybody else does!

I have told him repeatedly that the problem must be at his end. He has made 
sure that this email address isn't in his junk or blocked list.

He says that he has reviewed all the email security settings on his computer.


Re emails - your iinet ones are getting through to me; it's the gmails that 
don't even though it's on my safer senders list and not on the blocked one. 
Can't seem to get around this one but have changed the last possible security 
setting.

I'm just wondering if there's some setting on Gmail which might restrict my 
messages going to him.

If nobody knows, which is a good forum to ask?

Cheers

Rob


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Re: Obscure email problem

[Ronda Brown]

Hi Rob,

Are these group emails... bcc‘d? Or emails sent to only one recipient?

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 1 Mar 2018, at 10:25 pm, Rob Phillips  wrote:
> 
> Greetings
> 
> This is a quite obscure problem, and not directly related to Macs. I'll 
> understand if there is no response... :-)
> 
> I have a gmail email account, which works fine (for most people). There is 
> one person (a Windows user) who never receives my Gmail emails. Everybody 
> else does!
> 
> I have told him repeatedly that the problem must be at his end. He has made 
> sure that this email address isn't in his junk or blocked list.
> 
> He says that he has reviewed all the email security settings on his computer.
> 
>> Re emails - your iinet ones are getting through to me; it's the gmails that 
>> don't even though it's on my safer senders list and not on the blocked one. 
>> Can't seem to get around this one but have changed the last possible 
>> security setting. 
> I'm just wondering if there's some setting on Gmail which might restrict my 
> messages going to him.
> 
> If nobody knows, which is a good forum to ask?
> 
> Cheers
> 
> Rob
> 
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