Re: Telstra Wireless Next G Gateway modem/router
HI Ronnie Thanks very much for the info, I can see what you are saying in the Network Preferences. I will set up the router and try for a connection again. Kind regards and thanks heaps Chris On 10/08/2010, at 9:37 AM, Ronda Brown wrote: Hi Chris, I've replied to your email to WAMUG Mailing list as you are more likely to receive help from someone 'On List'; who is using this Telstra Wireless Next G Gateway Modem/Router. In answer to your question below: Go to System Preferences Network Select your connection in the left hand column Click 'Advanced' Check under TCP/IP - Router: Is it showing the Router's IP Address there? Under 'DNS' and in DNS Servers, click + and type in the Router's IP Address as the DNS Server on your MacBook Pro. Cheers, Ronni On 09/08/2010, at 12:52 PM, Chris Burton wrote: Hi Ronni I have to get this router hooked up soon and have been unable to since you sent your last advice back at the end of May (see below). My memory is a bit slow today, so would you please refresh it? Below you say I need to: Put the Router IP Address as the DNS Server on your MacBook Pro Can you please let me know where I do this? I imagine it is in the Network setting somewhere? I can see where I need to change the primary and secondary addresses through the router config site, but not on the mac Thanks very much for your help Chris On 21/05/2010, at 4:27 PM, Ronda Brown wrote: Hi Chris, Did he try these DNS address in the NextG router. Untick 'Use automatic DNS' and add the one's for your State. i.e. Primary DNS Server IP Address: 61.9.242.33 Secondary DNS Server IP Address: 61.9.226.33 Put the Router IP Address as the DNS Server on your MacBook Pro http://bigpond.custhelp.com/cgi-bin/bigpond.cfg/php/enduser/std_adp.php?p_faqid=5586display=content Cheers, Ronni On 21/05/2010, at 11:36 AM, Chris Burton wrote: Hi Ronni Thanks heaps for your link and info on this problem. I spent over 3 hours with the Telstra guy with no solution except that it appears that the earlier software version on the loan router works, but the later version on the new router does not!! We went through all the settings outlined on the admin page as well. The Primary and secondary DNS server addresses differ between the link and the actual admin summary page. He is going to ask Big Pond to investigate, as it may be a common thread for other mac users. Best regards Chris On 18/05/2010, at 2:36 PM, Ronda Brown wrote: Hi Chris, Click on the link below and then see what LAN IP Address: WAN IP Address: Default Gateway: Primary DNS Server: Secondary DNS Server: And Link Signal Strength. http://emulators.netcomm.com.au/3g9wb/index_1.html Cheers, Ronni On 18/05/2010, at 2:16 PM, Chris Burton wrote: Hi Ronnie I checked under Network/Advanced in the System Prefs, and under TCP/IP it shows Using DHCP for IPv4 and 'Automatically' for IPv6. Thanks very much Ronni Chris On 18/05/2010, at 1:36 PM, Ronda Brown wrote: Hi Chris, That is a Netcomm 3G9WB isn't it? Are you using a Static IP Address or DHCP? Cheers, Ronni On 18/05/2010, at 12:44 PM, Chris Burton wrote: Hi muggers Hope things are ticking along nicely for all. I have an unusual problem it seems using the above system with a 15 MacBook Pro (OS 10.5.8 intel 2.2) at home for my online service. This link to Whirlpool about it (dated Nov 2008) I received from a very helpful manager at Telstra Countrywide in Bunbury who is as baffled as myself about the new modem/router I purchased a few months ago. http://forums.whirlpool.net.au/forum-replies-archive.cfm/1096198.html The baffling thing is that his loan router he has sent me (so I can still be online) actually does work with my mac, but the new one doesnt and we cannot understand why. The new one has exactly the same problem and the guy describes in the first post of the forum ie I can get online for about a minute before I get no connection. I have to constantly restart the modem, or go into the bigpond admin page to restart the software. The funny thing is he can use this new modem with no worries on his PC at his work in Bunbury. This is the second new modem I have had and it does the same thing. If anyone has any experience like this I would love to hear if you have been able to find a solution. The telstra bloke is coming around again to set it up and go through a few ideas he has after speaking with people at his work. Many thanks for any help and advice on this problem kind regards chris -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines -
Re: Telstra Wireless Next G Gateway modem/router
Hi Chris, I've replied to your email to WAMUG Mailing list as you are more likely to receive help from someone 'On List'; who is using this Telstra Wireless Next G Gateway Modem/Router. In answer to your question below: Go to System Preferences Network Select your connection in the left hand column Click 'Advanced' Check under TCP/IP - Router: Is it showing the Router's IP Address there? Under 'DNS' and in DNS Servers, click + and type in the Router's IP Address as the DNS Server on your MacBook Pro. Cheers, Ronni On 09/08/2010, at 12:52 PM, Chris Burton wrote: Hi Ronni I have to get this router hooked up soon and have been unable to since you sent your last advice back at the end of May (see below). My memory is a bit slow today, so would you please refresh it? Below you say I need to: Put the Router IP Address as the DNS Server on your MacBook Pro Can you please let me know where I do this? I imagine it is in the Network setting somewhere? I can see where I need to change the primary and secondary addresses through the router config site, but not on the mac Thanks very much for your help Chris On 21/05/2010, at 4:27 PM, Ronda Brown wrote: Hi Chris, Did he try these DNS address in the NextG router. Untick 'Use automatic DNS' and add the one's for your State. i.e. Primary DNS Server IP Address: 61.9.242.33 Secondary DNS Server IP Address: 61.9.226.33 Put the Router IP Address as the DNS Server on your MacBook Pro http://bigpond.custhelp.com/cgi-bin/bigpond.cfg/php/enduser/std_adp.php?p_faqid=5586display=content Cheers, Ronni On 21/05/2010, at 11:36 AM, Chris Burton wrote: Hi Ronni Thanks heaps for your link and info on this problem. I spent over 3 hours with the Telstra guy with no solution except that it appears that the earlier software version on the loan router works, but the later version on the new router does not!! We went through all the settings outlined on the admin page as well. The Primary and secondary DNS server addresses differ between the link and the actual admin summary page. He is going to ask Big Pond to investigate, as it may be a common thread for other mac users. Best regards Chris On 18/05/2010, at 2:36 PM, Ronda Brown wrote: Hi Chris, Click on the link below and then see what LAN IP Address: WAN IP Address: Default Gateway: Primary DNS Server: Secondary DNS Server: And Link Signal Strength. http://emulators.netcomm.com.au/3g9wb/index_1.html Cheers, Ronni On 18/05/2010, at 2:16 PM, Chris Burton wrote: Hi Ronnie I checked under Network/Advanced in the System Prefs, and under TCP/IP it shows Using DHCP for IPv4 and 'Automatically' for IPv6. Thanks very much Ronni Chris On 18/05/2010, at 1:36 PM, Ronda Brown wrote: Hi Chris, That is a Netcomm 3G9WB isn't it? Are you using a Static IP Address or DHCP? Cheers, Ronni On 18/05/2010, at 12:44 PM, Chris Burton wrote: Hi muggers Hope things are ticking along nicely for all. I have an unusual problem it seems using the above system with a 15 MacBook Pro (OS 10.5.8 intel 2.2) at home for my online service. This link to Whirlpool about it (dated Nov 2008) I received from a very helpful manager at Telstra Countrywide in Bunbury who is as baffled as myself about the new modem/router I purchased a few months ago. http://forums.whirlpool.net.au/forum-replies-archive.cfm/1096198.html The baffling thing is that his loan router he has sent me (so I can still be online) actually does work with my mac, but the new one doesnt and we cannot understand why. The new one has exactly the same problem and the guy describes in the first post of the forum ie I can get online for about a minute before I get no connection. I have to constantly restart the modem, or go into the bigpond admin page to restart the software. The funny thing is he can use this new modem with no worries on his PC at his work in Bunbury. This is the second new modem I have had and it does the same thing. If anyone has any experience like this I would love to hear if you have been able to find a solution. The telstra bloke is coming around again to set it up and go through a few ideas he has after speaking with people at his work. Many thanks for any help and advice on this problem kind regards chris -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
Re: Telstra Wireless Next G Gateway modem/router
Hi Vlad Nice to hear from you and thanks for your interest in this. I bought the first modem from a local phone shop in Busselton about a year ago. As soon as I had it home and tried to set up I came upon the problem, that is ongoing. I then found out about Telstra Country wide who work from Bunbury and the manager there has been helping out ever since and is determined to find out what the hell is going on. He had ordered the second modem early this year which is the one we are working on now, and is about to order the third. I hope BigPond actually take up the challenge to. Im thinking of upgrading to a new macbook with snow leopard and hope I dont have the same issues Best regards Chris On 21/05/2010, at 12:35 PM, Vladimir James wrote: Chris, I have been following your problem with the 3G9WB with interest, as I have been considering the replacement of my Maxon BP3-EXT with the Netcomm device. The Netcomm 3G9WB is listed by BigPond as the recommended device for Snow Leopard. BigPond states that the Maxon BP3-EXT does not support ... Snow Leopard, although I have recently brought to their attention the fact that I have been successfully using it with SL for many months. Strange. (I have had no reply from them on this matter.) In any case, I await some resolution to your problem. Could you tell me how you went about obtaining the 3G9WB, as BigPond is not exactly clear about this? Cheers, Vlad James Sawyers Valley ink...@bigpond.com wireless 24 iMac 2.4 GHz Intel 2GB / 667MHz / 320GB OS X 10.6.3 On 21/05/2010, at 11:36 AM, Chris Burton wrote: Hi Ronni Thanks heaps for your link and info on this problem. I spent over 3 hours with the Telstra guy with no solution except that it appears that the earlier software version on the loan router works, but the later version on the new router does not!! We went through all the settings outlined on the admin page as well. The Primary and secondary DNS server addresses differ between the link and the actual admin summary page. He is going to ask Big Pond to investigate, as it may be a common thread for other mac users. Best regards Chris On 18/05/2010, at 2:36 PM, Ronda Brown wrote: Hi Chris, Click on the link below and then see what LAN IP Address: WAN IP Address: Default Gateway: Primary DNS Server: Secondary DNS Server: And Link Signal Strength. http://emulators.netcomm.com.au/3g9wb/index_1.html Cheers, Ronni On 18/05/2010, at 2:16 PM, Chris Burton wrote: Hi Ronnie I checked under Network/Advanced in the System Prefs, and under TCP/IP it shows Using DHCP for IPv4 and 'Automatically' for IPv6. Thanks very much Ronni Chris On 18/05/2010, at 1:36 PM, Ronda Brown wrote: Hi Chris, That is a Netcomm 3G9WB isn't it? Are you using a Static IP Address or DHCP? Cheers, Ronni On 18/05/2010, at 12:44 PM, Chris Burton wrote: Hi muggers Hope things are ticking along nicely for all. I have an unusual problem it seems using the above system with a 15 MacBook Pro (OS 10.5.8 intel 2.2) at home for my online service. This link to Whirlpool about it (dated Nov 2008) I received from a very helpful manager at Telstra Countrywide in Bunbury who is as baffled as myself about the new modem/router I purchased a few months ago. http://forums.whirlpool.net.au/forum-replies-archive.cfm/1096198.html The baffling thing is that his loan router he has sent me (so I can still be online) actually does work with my mac, but the new one doesnt and we cannot understand why. The new one has exactly the same problem and the guy describes in the first post of the forum ie I can get online for about a minute before I get no connection. I have to constantly restart the modem, or go into the bigpond admin page to restart the software. The funny thing is he can use this new modem with no worries on his PC at his work in Bunbury. This is the second new modem I have had and it does the same thing. If anyone has any experience like this I would love to hear if you have been able to find a solution. The telstra bloke is coming around again to set it up and go through a few ideas he has after speaking with people at his work. Many thanks for any help and advice on this problem kind regards chris -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe -
Re: Telstra Wireless Next G Gateway modem/router
Hi Ronni Thanks for this info on the DNS addresses. I will forward you comments on to Trevor at Country wide so he is aware of it, as he has my non- working router, and I have the one that does work, thankfully, otherwise I would not be happy! Regards Chris On 21/05/2010, at 4:27 PM, Ronda Brown wrote: Hi Chris, Did he try these DNS address in the NextG router. Untick 'Use automatic DNS' and add the one's for your State. i.e. Primary DNS Server IP Address: 61.9.242.33 Secondary DNS Server IP Address: 61.9.226.33 Put the Router IP Address as the DNS Server on your MacBook Pro http://bigpond.custhelp.com/cgi-bin/bigpond.cfg/php/enduser/std_adp.php?p_faqid=5586display=content Cheers, Ronni On 21/05/2010, at 11:36 AM, Chris Burton wrote: Hi Ronni Thanks heaps for your link and info on this problem. I spent over 3 hours with the Telstra guy with no solution except that it appears that the earlier software version on the loan router works, but the later version on the new router does not!! We went through all the settings outlined on the admin page as well. The Primary and secondary DNS server addresses differ between the link and the actual admin summary page. He is going to ask Big Pond to investigate, as it may be a common thread for other mac users. Best regards Chris On 18/05/2010, at 2:36 PM, Ronda Brown wrote: Hi Chris, Click on the link below and then see what LAN IP Address: WAN IP Address: Default Gateway: Primary DNS Server: Secondary DNS Server: And Link Signal Strength. http://emulators.netcomm.com.au/3g9wb/index_1.html Cheers, Ronni On 18/05/2010, at 2:16 PM, Chris Burton wrote: Hi Ronnie I checked under Network/Advanced in the System Prefs, and under TCP/IP it shows Using DHCP for IPv4 and 'Automatically' for IPv6. Thanks very much Ronni Chris On 18/05/2010, at 1:36 PM, Ronda Brown wrote: Hi Chris, That is a Netcomm 3G9WB isn't it? Are you using a Static IP Address or DHCP? Cheers, Ronni On 18/05/2010, at 12:44 PM, Chris Burton wrote: Hi muggers Hope things are ticking along nicely for all. I have an unusual problem it seems using the above system with a 15 MacBook Pro (OS 10.5.8 intel 2.2) at home for my online service. This link to Whirlpool about it (dated Nov 2008) I received from a very helpful manager at Telstra Countrywide in Bunbury who is as baffled as myself about the new modem/router I purchased a few months ago. http://forums.whirlpool.net.au/forum-replies-archive.cfm/1096198.html The baffling thing is that his loan router he has sent me (so I can still be online) actually does work with my mac, but the new one doesnt and we cannot understand why. The new one has exactly the same problem and the guy describes in the first post of the forum ie I can get online for about a minute before I get no connection. I have to constantly restart the modem, or go into the bigpond admin page to restart the software. The funny thing is he can use this new modem with no worries on his PC at his work in Bunbury. This is the second new modem I have had and it does the same thing. If anyone has any experience like this I would love to hear if you have been able to find a solution. The telstra bloke is coming around again to set it up and go through a few ideas he has after speaking with people at his work. Many thanks for any help and advice on this problem kind regards chris -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
Re: Telstra Wireless Next G Gateway modem/router
Hi Chris, Did he try these DNS address in the NextG router. Untick 'Use automatic DNS' and add the one's for your State. i.e. Primary DNS Server IP Address: 61.9.242.33 Secondary DNS Server IP Address: 61.9.226.33 Put the Router IP Address as the DNS Server on your MacBook Pro http://bigpond.custhelp.com/cgi-bin/bigpond.cfg/php/enduser/std_adp.php?p_faqid=5586display=content Cheers, Ronni On 21/05/2010, at 11:36 AM, Chris Burton wrote: Hi Ronni Thanks heaps for your link and info on this problem. I spent over 3 hours with the Telstra guy with no solution except that it appears that the earlier software version on the loan router works, but the later version on the new router does not!! We went through all the settings outlined on the admin page as well. The Primary and secondary DNS server addresses differ between the link and the actual admin summary page. He is going to ask Big Pond to investigate, as it may be a common thread for other mac users. Best regards Chris On 18/05/2010, at 2:36 PM, Ronda Brown wrote: Hi Chris, Click on the link below and then see what LAN IP Address: WAN IP Address: Default Gateway: Primary DNS Server: Secondary DNS Server: And Link Signal Strength. http://emulators.netcomm.com.au/3g9wb/index_1.html Cheers, Ronni On 18/05/2010, at 2:16 PM, Chris Burton wrote: Hi Ronnie I checked under Network/Advanced in the System Prefs, and under TCP/IP it shows Using DHCP for IPv4 and 'Automatically' for IPv6. Thanks very much Ronni Chris On 18/05/2010, at 1:36 PM, Ronda Brown wrote: Hi Chris, That is a Netcomm 3G9WB isn't it? Are you using a Static IP Address or DHCP? Cheers, Ronni On 18/05/2010, at 12:44 PM, Chris Burton wrote: Hi muggers Hope things are ticking along nicely for all. I have an unusual problem it seems using the above system with a 15 MacBook Pro (OS 10.5.8 intel 2.2) at home for my online service. This link to Whirlpool about it (dated Nov 2008) I received from a very helpful manager at Telstra Countrywide in Bunbury who is as baffled as myself about the new modem/router I purchased a few months ago. http://forums.whirlpool.net.au/forum-replies-archive.cfm/1096198.html The baffling thing is that his loan router he has sent me (so I can still be online) actually does work with my mac, but the new one doesnt and we cannot understand why. The new one has exactly the same problem and the guy describes in the first post of the forum ie I can get online for about a minute before I get no connection. I have to constantly restart the modem, or go into the bigpond admin page to restart the software. The funny thing is he can use this new modem with no worries on his PC at his work in Bunbury. This is the second new modem I have had and it does the same thing. If anyone has any experience like this I would love to hear if you have been able to find a solution. The telstra bloke is coming around again to set it up and go through a few ideas he has after speaking with people at his work. Many thanks for any help and advice on this problem kind regards chris -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
Re: Telstra Wireless Next G Gateway modem/router
Hi Ronni Thanks heaps for your link and info on this problem. I spent over 3 hours with the Telstra guy with no solution except that it appears that the earlier software version on the loan router works, but the later version on the new router does not!! We went through all the settings outlined on the admin page as well. The Primary and secondary DNS server addresses differ between the link and the actual admin summary page. He is going to ask Big Pond to investigate, as it may be a common thread for other mac users. Best regards Chris On 18/05/2010, at 2:36 PM, Ronda Brown wrote: Hi Chris, Click on the link below and then see what LAN IP Address: WAN IP Address: Default Gateway: Primary DNS Server: Secondary DNS Server: And Link Signal Strength. http://emulators.netcomm.com.au/3g9wb/index_1.html Cheers, Ronni On 18/05/2010, at 2:16 PM, Chris Burton wrote: Hi Ronnie I checked under Network/Advanced in the System Prefs, and under TCP/ IP it shows Using DHCP for IPv4 and 'Automatically' for IPv6. Thanks very much Ronni Chris On 18/05/2010, at 1:36 PM, Ronda Brown wrote: Hi Chris, That is a Netcomm 3G9WB isn't it? Are you using a Static IP Address or DHCP? Cheers, Ronni On 18/05/2010, at 12:44 PM, Chris Burton wrote: Hi muggers Hope things are ticking along nicely for all. I have an unusual problem it seems using the above system with a 15 MacBook Pro (OS 10.5.8 intel 2.2) at home for my online service. This link to Whirlpool about it (dated Nov 2008) I received from a very helpful manager at Telstra Countrywide in Bunbury who is as baffled as myself about the new modem/router I purchased a few months ago. http://forums.whirlpool.net.au/forum-replies-archive.cfm/1096198.html The baffling thing is that his loan router he has sent me (so I can still be online) actually does work with my mac, but the new one doesnt and we cannot understand why. The new one has exactly the same problem and the guy describes in the first post of the forum ie I can get online for about a minute before I get no connection. I have to constantly restart the modem, or go into the bigpond admin page to restart the software. The funny thing is he can use this new modem with no worries on his PC at his work in Bunbury. This is the second new modem I have had and it does the same thing. If anyone has any experience like this I would love to hear if you have been able to find a solution. The telstra bloke is coming around again to set it up and go through a few ideas he has after speaking with people at his work. Many thanks for any help and advice on this problem kind regards chris -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
Re: Telstra Wireless Next G Gateway modem/router
Hi Ronnie I checked under Network/Advanced in the System Prefs, and under TCP/IP it shows Using DHCP for IPv4 and 'Automatically' for IPv6. Thanks very much Ronni Chris On 18/05/2010, at 1:36 PM, Ronda Brown wrote: Hi Chris, That is a Netcomm 3G9WB isn't it? Are you using a Static IP Address or DHCP? Cheers, Ronni On 18/05/2010, at 12:44 PM, Chris Burton wrote: Hi muggers Hope things are ticking along nicely for all. I have an unusual problem it seems using the above system with a 15 MacBook Pro (OS 10.5.8 intel 2.2) at home for my online service. This link to Whirlpool about it (dated Nov 2008) I received from a very helpful manager at Telstra Countrywide in Bunbury who is as baffled as myself about the new modem/router I purchased a few months ago. http://forums.whirlpool.net.au/forum-replies-archive.cfm/1096198.html The baffling thing is that his loan router he has sent me (so I can still be online) actually does work with my mac, but the new one doesnt and we cannot understand why. The new one has exactly the same problem and the guy describes in the first post of the forum ie I can get online for about a minute before I get no connection. I have to constantly restart the modem, or go into the bigpond admin page to restart the software. The funny thing is he can use this new modem with no worries on his PC at his work in Bunbury. This is the second new modem I have had and it does the same thing. If anyone has any experience like this I would love to hear if you have been able to find a solution. The telstra bloke is coming around again to set it up and go through a few ideas he has after speaking with people at his work. Many thanks for any help and advice on this problem kind regards chris -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
Re: Telstra Wireless Next G Gateway modem/router
Hi Chris, Click on the link below and then see what LAN IP Address: WAN IP Address: Default Gateway: Primary DNS Server: Secondary DNS Server: And Link Signal Strength. http://emulators.netcomm.com.au/3g9wb/index_1.html Cheers, Ronni On 18/05/2010, at 2:16 PM, Chris Burton wrote: Hi Ronnie I checked under Network/Advanced in the System Prefs, and under TCP/IP it shows Using DHCP for IPv4 and 'Automatically' for IPv6. Thanks very much Ronni Chris On 18/05/2010, at 1:36 PM, Ronda Brown wrote: Hi Chris, That is a Netcomm 3G9WB isn't it? Are you using a Static IP Address or DHCP? Cheers, Ronni On 18/05/2010, at 12:44 PM, Chris Burton wrote: Hi muggers Hope things are ticking along nicely for all. I have an unusual problem it seems using the above system with a 15 MacBook Pro (OS 10.5.8 intel 2.2) at home for my online service. This link to Whirlpool about it (dated Nov 2008) I received from a very helpful manager at Telstra Countrywide in Bunbury who is as baffled as myself about the new modem/router I purchased a few months ago. http://forums.whirlpool.net.au/forum-replies-archive.cfm/1096198.html The baffling thing is that his loan router he has sent me (so I can still be online) actually does work with my mac, but the new one doesnt and we cannot understand why. The new one has exactly the same problem and the guy describes in the first post of the forum ie I can get online for about a minute before I get no connection. I have to constantly restart the modem, or go into the bigpond admin page to restart the software. The funny thing is he can use this new modem with no worries on his PC at his work in Bunbury. This is the second new modem I have had and it does the same thing. If anyone has any experience like this I would love to hear if you have been able to find a solution. The telstra bloke is coming around again to set it up and go through a few ideas he has after speaking with people at his work. Many thanks for any help and advice on this problem kind regards chris -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
Re: Telstra Wireless Next G Gateway modem/router
Hi Chris, That is a Netcomm 3G9WB isn't it? Are you using a Static IP Address or DHCP? Cheers, Ronni On 18/05/2010, at 12:44 PM, Chris Burton wrote: Hi muggers Hope things are ticking along nicely for all. I have an unusual problem it seems using the above system with a 15 MacBook Pro (OS 10.5.8 intel 2.2) at home for my online service. This link to Whirlpool about it (dated Nov 2008) I received from a very helpful manager at Telstra Countrywide in Bunbury who is as baffled as myself about the new modem/router I purchased a few months ago. http://forums.whirlpool.net.au/forum-replies-archive.cfm/1096198.html The baffling thing is that his loan router he has sent me (so I can still be online) actually does work with my mac, but the new one doesnt and we cannot understand why. The new one has exactly the same problem and the guy describes in the first post of the forum ie I can get online for about a minute before I get no connection. I have to constantly restart the modem, or go into the bigpond admin page to restart the software. The funny thing is he can use this new modem with no worries on his PC at his work in Bunbury. This is the second new modem I have had and it does the same thing. If anyone has any experience like this I would love to hear if you have been able to find a solution. The telstra bloke is coming around again to set it up and go through a few ideas he has after speaking with people at his work. Many thanks for any help and advice on this problem kind regards chris -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
