Re: iPhone hackers.

[Severin Crisp]

As a matter of course I/we politely say "No!" and immediately hang up
We regard such and similar unsolicited calls as an invasion of privacy.  The 
well meaning lady who phones regularly to help with security issues on my 
Windows computer does not even get the polite response!  We are on the do not 
call list and that certainly reduced the random calls.  
Are we intolerant rednecks on this?!
Severin Crisp

Sent from Sev's iPhone

> On 13 Oct. 2016, at 11:12 am, gdorn@me  wrote:
> 
> HI Ronnie
> I appreciate this advice, - we get phone calls like this rather regularly.  
> They certainly make it difficult to discern who are legitimate phone calls.  
> 
> gary dorn
> gd...@mac.com
> 
> 
> 
>> On 13/10/2016, at 10:55 AM, Ronda Brown wrote:
>> 
>> Hi Tony,
>> 
>> Yes, your wife's IT Specialist is correct in warning about survey scams.
>> 
>> Beware of scam phone surveys which lead to other scam calls:
>> How the scam works
>> 
>> You receive a call out of the blue from a scammer who pretends to be 
>> conducting a legitimate telephone survey.
>> The scammer may claim to be from a genuine research or survey company or 
>> calling on behalf of a bank/financial institution.
>> Scammers often only ask a small number of questions, usually two or three.
>> Questions may focus on the bank or financial institution you use, whether 
>> you are happy with their service, and if you would consider changing banks.
>> You may also be asked which branch you opened your account at. Once the 
>> scammer knows your branch they can use it to find the BSB number which will 
>> often make up the starting digits of your bank account number.
>> Within a few weeks you may get a second scam call.
>> The second scam caller may try to convince you that they are legitimate by 
>> using the personal details you gave them during the telephone survey. They 
>> may seem convincing because they know which bank you are with, which branch 
>> you bank at, and the starting digits of your bank account number.
>> Scammers may quote the starting digits of your bank account number and then 
>> ask you to provide the remaining numbers.
>> The call may be an overcharged bank fee reclaim scam or any other scam which 
>> tries to steal your money and your personal and financial details.
>> Protect yourself
>> 
>> Whilst telephone surveys are often conducted as part of legitimate research 
>> exercises, it is important to remember that scammers sometimes pose as 
>> surveyors in order to win your trust.
>> Remember that you can still receive scam calls even if you have a private 
>> number or have listed your number on the Australian Government’s Do Not Call 
>> Register(link is external). Scammers can obtain your number fraudulently or 
>> from anywhere it has bee publicly listed such as in a phone book.
>> If you are asked to participate in a telephone survey and are interested in 
>> participating, you don’t have to answer their questions straight away. If 
>> you are in any doubt at all, ask the caller which organisation they are from 
>> and arrange a time for them to call you back.
>> In the meantime call the organisation’s official contact number to ask if 
>> the survey is legitimate. If they answer no, or if you can’t find any 
>> mention of the organisation or their contact details, it is most likely a 
>> scam.
>> Never use the contact details provided by the person who called you - try to 
>> find official contact details through a phonebook or an online search.
>> Don’t give your personal, credit card or account details over the phone 
>> unless you made the call and the phone number came from a trusted source.
>> If you think you have provided your account details to a scammer, contact 
>> your bank or financial institution immediately.
>> 
>> Cheers,
>> Ronni
>> 
>> Sent from Ronni's iPad4
>> 
>> 
>>> On 13 Oct. 2016, at 10:35 am, Anthony (Tony) Francis  
>>> wrote:
>>> 
>>> Hello  fellow Wamugers
>>> 
>>> A question for our experts.
>>> 
>>> I recently received a phone call from a “Survey Company”, in regards to 
>>> Insurance, which Company I was with, how would I rate them etc. Whilst on 
>>> the phone my Wife tried to get me to hang up as she had been informed by an 
>>> IT Specialist at work that some of these so called Survey Companies are 
>>> actually a front for hackers that can access all of your personal details 
>>> on your phone whilst conducting their Survey. I can’t find anything on line 
>>> to show me that this is possible?? Is anyone aware of this being a 
>>> possibility??
>>> 
>>> Thanks Guy’s
>>> 
>>> Kind Regards
>>> 
>>> Tony
>>> 
>>> BODDINGTON.
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - 
>>> Guidelines - 
>>> Settings & Unsubscribe - 
>>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 

Re: iPhone hackers.

[Anthony (Tony) Francis]

Thank you Ronni

I can breath easier now.

Kindest regards

Tony

BODDINGTON
> On 13 Oct 2016, at 1:09 pm, Ronni Brown  wrote:
> 
> Hi Tony,
> 
>> Is it possible that whilst I am on the phone to a caller that a hacker can 
>> search my phone for personal details whilst the conversation is in progress?
> 
> NO, that is not possible in iOS! 
> Unless you have ‘Jail Broken’ your iPhone.
> 
> "If you follow all best practices and don't give out your passcode or 
> passwords, your iPhone is a pretty secure device. 
> Apple's "walled garden" that many people hate so much does a lot to protect 
> the average user." 
> It's encrypted by default and even Apple can't access your data without the 
> encryption key (your passcode). 
> 
> It's much easier to hack you than it is to hack your iPhone. Meaning, make 
> sure you don't tell anyone your passcode/passwords and that you use different 
> passcode/passwords for different devices. 
> Make sure your answers to your Recovery questions are not easily found on 
> Facebook (your pets name, your mother's maiden name, etc).
> 
> Ronni’s warning: If you are concerned about privacy & security, NEVER use 
> Facebook!
> 
> Cheers,
> Ronni
> 
> 13-inch MacBook Air (April 2014)
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
> 
> macOS Sierra 10.12
> 
> 
>> On 13 Oct. 2016, at 11:50 am, Anthony (Tony) Francis > > wrote:
>> 
>> Thank you Ronni
>> 
>> As I only gave out the name of the Insurance Company and details of the 
>> Policies that I hold ie, Car, House and contents, and no other details I 
>> feel that this may have been a legitimate call.
>> 
>> Is it possible that whilst I am on the phone to a caller that a hacker can 
>> search my phone for personal details whilst the conversation is in 
>> progress?? All of my Bank details are held on my Computer, I don’t have 
>> anything worth hacking on my iphone other than my Contacts and that sort of 
>> information.
>> 
>> Thank you
>> 
>> Kindest Regards
>> 
>> Tony
>> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 

-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: iPhone hackers.

[Ronni Brown]

Hi Pat,

> On 13 Oct. 2016, at 2:08 pm, clamsh...@iinet.net.au wrote:
> 
> I have often wondered if it is necessary to change the password on my 
> computer; when installing something new, the wifi is on and I am required to 
> type in the password to complete the installation. Does this password need 
> changing on a regular basis?

No, not unless you need to.

Why you would need to ‘Change' or ‘Reset' your Administrator password?
A) If you thought someone had got knowledge of what your Password is.
Or B) You can’t remember the Password

You can ‘Change the Password’ that you use to log in to your Mac, or ‘Reset the 
Password’ if you don't remember it. 

The password of your OS X User Account is also known as your login password. 
It's the password that you use to log in to your Mac and make certain changes, 
such as installing software.

> 
> Pat

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

macOS Sierra 10.12

-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: iPhone hackers.

[clamshell]

I have often wondered if it is necessary to change the password on my computer; 
when installing something new, the wifi is on and I am required to type in the 
password to complete the installation. Does this password need changing on a 
regular basis?

Pat

> On 13 Oct 2016, at 13:09, Ronni Brown  wrote:
> 
> Hi Tony,
> 
>> Is it possible that whilst I am on the phone to a caller that a hacker can 
>> search my phone for personal details whilst the conversation is in progress?
> 
> NO, that is not possible in iOS! 
> Unless you have ‘Jail Broken’ your iPhone.
> 
> "If you follow all best practices and don't give out your passcode or 
> passwords, your iPhone is a pretty secure device. 
> Apple's "walled garden" that many people hate so much does a lot to protect 
> the average user." 
> It's encrypted by default and even Apple can't access your data without the 
> encryption key (your passcode). 
> 
> It's much easier to hack you than it is to hack your iPhone. Meaning, make 
> sure you don't tell anyone your passcode/passwords and that you use different 
> passcode/passwords for different devices. 
> Make sure your answers to your Recovery questions are not easily found on 
> Facebook (your pets name, your mother's maiden name, etc).
> 
> Ronni’s warning: If you are concerned about privacy & security, NEVER use 
> Facebook!
> 
> Cheers,
> Ronni
> 
> 13-inch MacBook Air (April 2014)
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
> 
> macOS Sierra 10.12
> 
> 
>> On 13 Oct. 2016, at 11:50 am, Anthony (Tony) Francis > > wrote:
>> 
>> Thank you Ronni
>> 
>> As I only gave out the name of the Insurance Company and details of the 
>> Policies that I hold ie, Car, House and contents, and no other details I 
>> feel that this may have been a legitimate call.
>> 
>> Is it possible that whilst I am on the phone to a caller that a hacker can 
>> search my phone for personal details whilst the conversation is in 
>> progress?? All of my Bank details are held on my Computer, I don’t have 
>> anything worth hacking on my iphone other than my Contacts and that sort of 
>> information.
>> 
>> Thank you
>> 
>> Kindest Regards
>> 
>> Tony
>> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 

-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: iPhone hackers.

[Michael Hawkins]

Good, sound, practical advice Ronni.

Cheers,

Michael Hawkins

Sent from my iPhone

> On 13 Oct. 2016, at 10:55 am, Ronda Brown  wrote:
> 
> Hi Tony,
> 
> Yes, your wife's IT Specialist is correct in warning about survey scams.
> 
> Beware of scam phone surveys which lead to other scam calls:
> How the scam works
> 
> You receive a call out of the blue from a scammer who pretends to be 
> conducting a legitimate telephone survey.
> The scammer may claim to be from a genuine research or survey company or 
> calling on behalf of a bank/financial institution.
> Scammers often only ask a small number of questions, usually two or three.
> Questions may focus on the bank or financial institution you use, whether you 
> are happy with their service, and if you would consider changing banks.
> You may also be asked which branch you opened your account at. Once the 
> scammer knows your branch they can use it to find the BSB number which will 
> often make up the starting digits of your bank account number.
> Within a few weeks you may get a second scam call.
> The second scam caller may try to convince you that they are legitimate by 
> using the personal details you gave them during the telephone survey. They 
> may seem convincing because they know which bank you are with, which branch 
> you bank at, and the starting digits of your bank account number.
> Scammers may quote the starting digits of your bank account number and then 
> ask you to provide the remaining numbers.
> The call may be an overcharged bank fee reclaim scam or any other scam which 
> tries to steal your money and your personal and financial details.
> Protect yourself
> 
> Whilst telephone surveys are often conducted as part of legitimate research 
> exercises, it is important to remember that scammers sometimes pose as 
> surveyors in order to win your trust.
> Remember that you can still receive scam calls even if you have a private 
> number or have listed your number on the Australian Government’s Do Not Call 
> Register(link is external). Scammers can obtain your number fraudulently or 
> from anywhere it has bee publicly listed such as in a phone book.
> If you are asked to participate in a telephone survey and are interested in 
> participating, you don’t have to answer their questions straight away. If you 
> are in any doubt at all, ask the caller which organisation they are from and 
> arrange a time for them to call you back.
> In the meantime call the organisation’s official contact number to ask if the 
> survey is legitimate. If they answer no, or if you can’t find any mention of 
> the organisation or their contact details, it is most likely a scam.
> Never use the contact details provided by the person who called you - try to 
> find official contact details through a phonebook or an online search.
> Don’t give your personal, credit card or account details over the phone 
> unless you made the call and the phone number came from a trusted source.
> If you think you have provided your account details to a scammer, contact 
> your bank or financial institution immediately.
> 
> Cheers,
> Ronni
> 
> Sent from Ronni's iPad4
> 
> 
>> On 13 Oct. 2016, at 10:35 am, Anthony (Tony) Francis  
>> wrote:
>> 
>> Hello  fellow Wamugers
>> 
>> A question for our experts.
>> 
>> I recently received a phone call from a “Survey Company”, in regards to 
>> Insurance, which Company I was with, how would I rate them etc. Whilst on 
>> the phone my Wife tried to get me to hang up as she had been informed by an 
>> IT Specialist at work that some of these so called Survey Companies are 
>> actually a front for hackers that can access all of your personal details on 
>> your phone whilst conducting their Survey. I can’t find anything on line to 
>> show me that this is possible?? Is anyone aware of this being a possibility??
>> 
>> Thanks Guy’s
>> 
>> Kind Regards
>> 
>> Tony
>> 
>> BODDINGTON.
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 
-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: iPhone hackers.

[Ronni Brown]

Hi Tony,

> Is it possible that whilst I am on the phone to a caller that a hacker can 
> search my phone for personal details whilst the conversation is in progress?

NO, that is not possible in iOS! 
Unless you have ‘Jail Broken’ your iPhone.

"If you follow all best practices and don't give out your passcode or 
passwords, your iPhone is a pretty secure device. 
Apple's "walled garden" that many people hate so much does a lot to protect the 
average user." 
It's encrypted by default and even Apple can't access your data without the 
encryption key (your passcode). 

It's much easier to hack you than it is to hack your iPhone. Meaning, make sure 
you don't tell anyone your passcode/passwords and that you use different 
passcode/passwords for different devices. 
Make sure your answers to your Recovery questions are not easily found on 
Facebook (your pets name, your mother's maiden name, etc).

Ronni’s warning: If you are concerned about privacy & security, NEVER use 
Facebook!

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

macOS Sierra 10.12


> On 13 Oct. 2016, at 11:50 am, Anthony (Tony) Francis  wrote:
> 
> Thank you Ronni
> 
> As I only gave out the name of the Insurance Company and details of the 
> Policies that I hold ie, Car, House and contents, and no other details I feel 
> that this may have been a legitimate call.
> 
> Is it possible that whilst I am on the phone to a caller that a hacker can 
> search my phone for personal details whilst the conversation is in progress?? 
> All of my Bank details are held on my Computer, I don’t have anything worth 
> hacking on my iphone other than my Contacts and that sort of information.
> 
> Thank you
> 
> Kindest Regards
> 
> Tony
> 

-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: iPhone hackers.

[Anthony (Tony) Francis]

Thank you Ronni

As I only gave out the name of the Insurance Company and details of the 
Policies that I hold ie, Car, House and contents, and no other details I feel 
that this may have been a legitimate call.

Is it possible that whilst I am on the phone to a caller that a hacker can 
search my phone for personal details whilst the conversation is in progress?? 
All of my Bank details are held on my Computer, I don’t have anything worth 
hacking on my iphone other than my Contacts and that sort of information.

Thank you

Kindest Regards

Tony

-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: iPhone hackers.

[gdorn@me]

HI Ronnie
I appreciate this advice, - we get phone calls like this rather regularly.  
They certainly make it difficult to discern who are legitimate phone calls.  

gary dorn
gd...@mac.com



On 13/10/2016, at 10:55 AM, Ronda Brown wrote:

> Hi Tony,
> 
> Yes, your wife's IT Specialist is correct in warning about survey scams.
> 
> Beware of scam phone surveys which lead to other scam calls:
> How the scam works
> 
> You receive a call out of the blue from a scammer who pretends to be 
> conducting a legitimate telephone survey.
> The scammer may claim to be from a genuine research or survey company or 
> calling on behalf of a bank/financial institution.
> Scammers often only ask a small number of questions, usually two or three.
> Questions may focus on the bank or financial institution you use, whether you 
> are happy with their service, and if you would consider changing banks.
> You may also be asked which branch you opened your account at. Once the 
> scammer knows your branch they can use it to find the BSB number which will 
> often make up the starting digits of your bank account number.
> Within a few weeks you may get a second scam call.
> The second scam caller may try to convince you that they are legitimate by 
> using the personal details you gave them during the telephone survey. They 
> may seem convincing because they know which bank you are with, which branch 
> you bank at, and the starting digits of your bank account number.
> Scammers may quote the starting digits of your bank account number and then 
> ask you to provide the remaining numbers.
> The call may be an overcharged bank fee reclaim scam or any other scam which 
> tries to steal your money and your personal and financial details.
> Protect yourself
> 
> Whilst telephone surveys are often conducted as part of legitimate research 
> exercises, it is important to remember that scammers sometimes pose as 
> surveyors in order to win your trust.
> Remember that you can still receive scam calls even if you have a private 
> number or have listed your number on the Australian Government’s Do Not Call 
> Register(link is external). Scammers can obtain your number fraudulently or 
> from anywhere it has bee publicly listed such as in a phone book.
> If you are asked to participate in a telephone survey and are interested in 
> participating, you don’t have to answer their questions straight away. If you 
> are in any doubt at all, ask the caller which organisation they are from and 
> arrange a time for them to call you back.
> In the meantime call the organisation’s official contact number to ask if the 
> survey is legitimate. If they answer no, or if you can’t find any mention of 
> the organisation or their contact details, it is most likely a scam.
> Never use the contact details provided by the person who called you - try to 
> find official contact details through a phonebook or an online search.
> Don’t give your personal, credit card or account details over the phone 
> unless you made the call and the phone number came from a trusted source.
> If you think you have provided your account details to a scammer, contact 
> your bank or financial institution immediately.
> 
> Cheers,
> Ronni
> 
> Sent from Ronni's iPad4
> 
> 
> On 13 Oct. 2016, at 10:35 am, Anthony (Tony) Francis  
> wrote:
> 
>> Hello  fellow Wamugers
>> 
>> A question for our experts.
>> 
>> I recently received a phone call from a “Survey Company”, in regards to 
>> Insurance, which Company I was with, how would I rate them etc. Whilst on 
>> the phone my Wife tried to get me to hang up as she had been informed by an 
>> IT Specialist at work that some of these so called Survey Companies are 
>> actually a front for hackers that can access all of your personal details on 
>> your phone whilst conducting their Survey. I can’t find anything on line to 
>> show me that this is possible?? Is anyone aware of this being a possibility??
>> 
>> Thanks Guy’s
>> 
>> Kind Regards
>> 
>> Tony
>> 
>> BODDINGTON.
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 

-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: iPhone hackers.

[Ronda Brown]

Hi Tony,

Yes, your wife's IT Specialist is correct in warning about survey scams.

Beware of scam phone surveys which lead to other scam calls:
How the scam works

You receive a call out of the blue from a scammer who pretends to be conducting 
a legitimate telephone survey.
The scammer may claim to be from a genuine research or survey company or 
calling on behalf of a bank/financial institution.
Scammers often only ask a small number of questions, usually two or three.
Questions may focus on the bank or financial institution you use, whether you 
are happy with their service, and if you would consider changing banks.
You may also be asked which branch you opened your account at. Once the scammer 
knows your branch they can use it to find the BSB number which will often make 
up the starting digits of your bank account number.
Within a few weeks you may get a second scam call.
The second scam caller may try to convince you that they are legitimate by 
using the personal details you gave them during the telephone survey. They may 
seem convincing because they know which bank you are with, which branch you 
bank at, and the starting digits of your bank account number.
Scammers may quote the starting digits of your bank account number and then ask 
you to provide the remaining numbers.
The call may be an overcharged bank fee reclaim scam or any other scam which 
tries to steal your money and your personal and financial details.
Protect yourself

Whilst telephone surveys are often conducted as part of legitimate research 
exercises, it is important to remember that scammers sometimes pose as 
surveyors in order to win your trust.
Remember that you can still receive scam calls even if you have a private 
number or have listed your number on the Australian Government’s Do Not Call 
Register(link is external). Scammers can obtain your number fraudulently or 
from anywhere it has bee publicly listed such as in a phone book.
If you are asked to participate in a telephone survey and are interested in 
participating, you don’t have to answer their questions straight away. If you 
are in any doubt at all, ask the caller which organisation they are from and 
arrange a time for them to call you back.
In the meantime call the organisation’s official contact number to ask if the 
survey is legitimate. If they answer no, or if you can’t find any mention of 
the organisation or their contact details, it is most likely a scam.
Never use the contact details provided by the person who called you - try to 
find official contact details through a phonebook or an online search.
Don’t give your personal, credit card or account details over the phone unless 
you made the call and the phone number came from a trusted source.
If you think you have provided your account details to a scammer, contact your 
bank or financial institution immediately.

Cheers,
Ronni

Sent from Ronni's iPad4


> On 13 Oct. 2016, at 10:35 am, Anthony (Tony) Francis  
> wrote:
> 
> Hello  fellow Wamugers
> 
> A question for our experts.
> 
> I recently received a phone call from a “Survey Company”, in regards to 
> Insurance, which Company I was with, how would I rate them etc. Whilst on the 
> phone my Wife tried to get me to hang up as she had been informed by an IT 
> Specialist at work that some of these so called Survey Companies are actually 
> a front for hackers that can access all of your personal details on your 
> phone whilst conducting their Survey. I can’t find anything on line to show 
> me that this is possible?? Is anyone aware of this being a possibility??
> 
> Thanks Guy’s
> 
> Kind Regards
> 
> Tony
> 
> BODDINGTON.
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 
-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

RE: iPhone hackers.

[Anthony (Tony) Francis]

Hello  fellow Wamugers

A question for our experts.

I recently received a phone call from a “Survey Company”, in regards to 
Insurance, which Company I was with, how would I rate them etc. Whilst on the 
phone my Wife tried to get me to hang up as she had been informed by an IT 
Specialist at work that some of these so called Survey Companies are actually a 
front for hackers that can access all of your personal details on your phone 
whilst conducting their Survey. I can’t find anything on line to show me that 
this is possible?? Is anyone aware of this being a possibility??

Thanks Guy’s

Kind Regards

Tony

BODDINGTON.
-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe -