Re: sometimes I shake my head and wonder....

[Peter Hinchliffe]

On 01/04/2005, at 11:14 AM, Mark Secker wrote:

coming a close second to the tech support guy here who took  30 
minuted to completely disassembled the plastic panels off the outside 
of a g4 tower in a vain attempt "open the case" to fit a second hard 
disk - then called me up screaming about how "effing stupid are these 
Power Macs if you can't open the effing stupid cases" - when I told 
him to pull the pop up tag on the right panel you could hear a pin 
drop as he put the phone down without making any further comment


Sometimes the greatest way to brighten a dull day is to use the word 
"Macintosh" in a conversation with people like this, and watch the play 
of emotions behind their eyes. You'll see everything from alert signals 
to total fear and trepidation. It can case them to lose all 
rationality, just as in this case...


I've just walked in to an area that has a few flat screen G4 iMacs and 
found they have super glued on security cable mounts on to the bezel 
of the  _SCREEN_. now the users are complaining that the weight of the 
lug plus the security cable is making their screens drop down.. 
when I pointed out the built in security cable mounting point on the 
base and the fact that they have just written off probably  two to 
three hundred dollars off the future disposal value of the units the 
comment from the tech was "I don't care they're stupid macs anyway"


Send them a bill...

--
Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Fax (618) 9332 0913

Mac because I prefer it -- Windows because I have to.

Re: sometimes I shake my head and wonder....

[Paul Kitchener]

Reg Whitely wrote:


Mark
On 1 Apr 2005, at 11:14am, Mark Secker wrote:


the comment from the tech was "I don't care they're stupid macs anyway"



How in b* hell did he get the job (and presumably keep it) if he 
doesn't know how to do it?


Reg



Remember Reg you are supposed to be shaking your head and wondering;)

He was just applying the adage: If I dont understand it, kill it.


Cheers
Paul

Re: sometimes I shake my head and wonder....

[Robert Howells]

On 01/04/2005, at 11:32 AM, Mark Secker wrote:



In my experience most glued-on security lugs will fall off after a 
summer or two.


except that the users have to stare at a distorted plastic 3cm square 
on the bottom of their bezzel  - instead of 3cm square cable lug and 
equally unsightly security cable...


Your right ,
and the ignorance of some people is  extremely frustrating ...  
BUT


DO NOTfret over what you cannot change !  You will give 
yourself an ulcer ...

and we would not like that !

It's the weekend tomorrow ... , HAVE FUN

Bob






~
Mark Secker Computer Support Officer
ph#6488 1855 (ECEL) 
University of Western Australia - CRICOS Provider No. 00126G

Re: sometimes I shake my head and wonder....

[Reg Whitely]

Mark
On 1 Apr 2005, at 11:14am, Mark Secker wrote:

coming a close second to the tech support guy here who took  30 
minuted to completely disassembled the plastic panels off the outside 
of a g4 tower in a vain attempt "open the case" to fit a second hard 
disk - then called me up screaming about how "effing stupid are these 
Power Macs if you can't open the effing stupid cases" - when I told 
him to pull the pop up tag on the right panel you could hear a pin 
drop as he put the phone down without making any further comment
I've just walked in to an area that has a few flat screen G4 iMacs and 
found they have super glued on security cable mounts on to the bezel 
of the  _SCREEN_. now the users are complaining that the weight of the 
lug plus the security cable is making their screens drop down.. 
when I pointed out the built in security cable mounting point on the 
base and the fact that they have just written off probably  two to 
three hundred dollars off the future disposal value of the units the 
comment from the tech was "I don't care they're stupid macs anyway"


How in b* hell did he get the job (and presumably keep it) if he 
doesn't know how to do it?


Reg

Re: sometimes I shake my head and wonder....

[Mark Secker]

In my experience most glued-on security lugs will fall off after a 
summer or two.


except that the users have to stare at a distorted plastic 3cm square 
on the bottom of their bezzel  - instead of 3cm square cable lug and 
equally unsightly security cable...

--
~
Mark Secker Computer Support Officer
ph#6488 1855 (ECEL) 
University of Western Australia - CRICOS Provider No. 00126G
~
"Only he who attempts the absurd is capable of achieving the impossible."
- Miguel de Unamuno
"It takes an idiot to do cool things that's why it's cool"
- Haruhara Haruka (FLCL)

 (sometimes works)

Re: sometimes I shake my head and wonder....

[Shay Telfer]

coming a close second to the tech support guy here who took  30 
minuted to completely disassembled the plastic panels off the 
outside of a g4 tower in a vain attempt "open the case" to fit a 
second hard disk - then called me up screaming about how "effing 
stupid are these Power Macs if you can't open the effing stupid 
cases" - when I told him to pull the pop up tag on the right panel 
you could hear a pin drop as he put the phone down without making 
any further comment


Very amusing :) Well, if you're not the G4 owner or the technician...

I've just walked in to an area that has a few flat screen G4 iMacs 
and found they have super glued on security cable mounts on to the 
bezel of the  _SCREEN_. now the users are complaining that the 
weight of the lug plus the security cable is making their screens 
drop down.. when I pointed out the built in security cable 
mounting point on the base and the fact that they have just written 
off probably  two to three hundred dollars off the future disposal 
value of the units the comment from the tech was "I don't care 
they're stupid macs anyway"


In my experience most glued-on security lugs will fall off after a 
summer or two.


Have fun,
Shay
--
=== Shay  Telfer 
 Perth, Western Australia   Technomancer  Join Team Sungroper in the
 Opinions for hire  [POQ] 2005 World Solar Challenge
 http://public.xdi.org/=Shayfnord