What's the go with JB Hi Fi selling Macs with Snow Leopard ?
My sister-in-law bought an iMac from JB Hi Fi on 6 September 2011. Somewhere in Perth. It came with 10.6.8 installed. What's the go there? Surely resellers should be selling Macs with Lion pre-installed now? Shouldn't she have received Lion install disks, not Snow Leopard? She hasn't gone back to JB Hi Fi yet, I said I'd try to find out what should have happened first, or whether that's just how it is. Cheers, Steven -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
Re: What's the go with JB Hi Fi selling Macs with Snow Leopard ?
Hi Steven, You get what you pay for from places like JB Hi Fi, I don't think they are an Apple Authorised Reseller. I did a search of JB Hi Fi online if this is the iMac she purchased it clearly states Snow Leopard. http://www.jbhifionline.com.au/computers-laptops/desktops/apple-imac-21-5-2-5ghz-desktop-computer/649978 You need to go to http://www.apple.com/au/buy/ (upper-right corner) and enter the postcode of the JB-Hifi she went to and see what comes up for the resellers – noting the different types of resellers. Sent from Ronni's iPad On 10/09/2011, at 6:39 AM, Steven Knowles emai...@knowles.net.au wrote: My sister-in-law bought an iMac from JB Hi Fi on 6 September 2011. Somewhere in Perth. It came with 10.6.8 installed. What's the go there? Surely resellers should be selling Macs with Lion pre-installed now? Shouldn't she have received Lion install disks, not Snow Leopard? She hasn't gone back to JB Hi Fi yet, I said I'd try to find out what should have happened first, or whether that's just how it is. Cheers, Steven -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
Re: What's the go with JB Hi Fi selling Macs with Snow Leopard ?
Hi Steven,I would ask your sister in law to call Apple Customer Care on Monday, as there should have been an up to date disk in the mac box.If she pleads her case they might send her out a free Lion disk.SeeyaRod-- Sent from my Palm PreOn 10 Sep 2011 06:46 a.m., Steven Knowles emai...@knowles.net.au wrote: My sister-in-law bought an iMac from JB Hi Fi on 6 September 2011. Somewhere in Perth. It came with 10.6.8 installed. What's the go there? Surely resellers should be selling Macs with Lion pre-installed now? Shouldn't she have received Lion install disks, not Snow Leopard? She hasn't gone back to JB Hi Fi yet, I said I'd try to find out what should have happened first, or whether that's just how it is. Cheers, Steven -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
Re: What's the go with JB Hi Fi selling Macs with Snow Leopard ?
Postcode 6154, Ronni. JB Hi Fi not listed, so short of Apple's website not being up to date looks like the sister-in-law may have to lump it. I'll suggest they give Apple a call. Cheers, Steven On 10/09/2011, at 9:08 AM, Ronda Brown wrote: Hi Steven, You get what you pay for from places like JB Hi Fi, I don't think they are an Apple Authorised Reseller. I did a search of JB Hi Fi online if this is the iMac she purchased it clearly states Snow Leopard. http://www.jbhifionline.com.au/computers-laptops/desktops/apple-imac-21-5-2-5ghz-desktop-computer/649978 You need to go to http://www.apple.com/au/buy/ (upper-right corner) and enter the postcode of the JB-Hifi she went to and see what comes up for the resellers – noting the different types of resellers. Sent from Ronni's iPad On 10/09/2011, at 6:39 AM, Steven Knowles emai...@knowles.net.au wrote: My sister-in-law bought an iMac from JB Hi Fi on 6 September 2011. Somewhere in Perth. It came with 10.6.8 installed. What's the go there? Surely resellers should be selling Macs with Lion pre-installed now? Shouldn't she have received Lion install disks, not Snow Leopard? She hasn't gone back to JB Hi Fi yet, I said I'd try to find out what should have happened first, or whether that's just how it is. Cheers, Steven -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
Re: What's the go with JB Hi Fi selling Macs with Snow Leopard ?
JB HI Fi are listed as Official Apple Retail Stores at http://www.macpricesaustralia.com.au/buying/where-to-buy/wa/ I believe they do their best deals with superseded stocks. Regards, Adrian adrianske...@me.com On 10/09/2011, at 7:56 AM, rodl...@gmail.com wrote: Hi Steven, I would ask your sister in law to call Apple Customer Care on Monday, as there should have been an up to date disk in the mac box. If she pleads her case they might send her out a free Lion disk. Seeya Rod -- Sent from my Palm Pre On 10 Sep 2011 06:46 a.m., Steven Knowles emai...@knowles.net.au wrote: My sister-in-law bought an iMac from JB Hi Fi on 6 September 2011. Somewhere in Perth. It came with 10.6.8 installed. What's the go there? Surely resellers should be selling Macs with Lion pre-installed now? Shouldn't she have received Lion install disks, not Snow Leopard? She hasn't gone back to JB Hi Fi yet, I said I'd try to find out what should have happened first, or whether that's just how it is. Cheers, Steven -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
Re: What's the go with JB Hi Fi selling Macs with Snow Leopard ?
Hi Adrian, They are not an Apple Authorised Reseller though. Your link only shows the JB Hi Fi city store as: iPod Authorised Reseller there is a big difference. Jb Hi-fi Perth Sheffield House, 713 Hay Street Perth WA 6000 08 9485 1277Perth WA 6000 iPod Authorised Reseller Sent from Ronni's iPad On 10/09/2011, at 8:27 AM, Adrian Skehan adrianske...@me.com wrote: JB HI Fi are listed as Official Apple Retail Stores at http://www.macpricesaustralia.com.au/buying/where-to-buy/wa/ I believe they do their best deals with superseded stocks. Regards, Adrian adrianske...@me.com On 10/09/2011, at 7:56 AM, rodl...@gmail.com wrote: Hi Steven, I would ask your sister in law to call Apple Customer Care on Monday, as there should have been an up to date disk in the mac box. If she pleads her case they might send her out a free Lion disk. Seeya Rod -- Sent from my Palm Pre On 10 Sep 2011 06:46 a.m., Steven Knowles emai...@knowles.net.au wrote: My sister-in-law bought an iMac from JB Hi Fi on 6 September 2011. Somewhere in Perth. It came with 10.6.8 installed. What's the go there? Surely resellers should be selling Macs with Lion pre-installed now? Shouldn't she have received Lion install disks, not Snow Leopard? She hasn't gone back to JB Hi Fi yet, I said I'd try to find out what should have happened first, or whether that's just how it is. Cheers, Steven -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
Re: What's the go with JB Hi Fi selling Macs with Snow Leopard ?
Hi Steven / Ronni, The reseller program can be a bit tricky. JB Hi-Fi are an authorised reseller but I don’t know if that is for all locations. I would assume if they have stock it is because they are authorised. That doesn’t mean you get any advice! Another example, not all Dick Smith stores are authorised to sell Apple, however if a customer comes in and wants to buy “off the catalogue” apparently they can order it in. Which is disappointing when you have an Apple “authorised” store in a town like Albany ;-)A good reseller (and I might know one or two!) would have directed the customer to the right place to get their upgrade. In regard to why snow leopard, all Apple authorised resellers would be holding stock of Macs with Snow Leopard due to the timing of announcements and orders in the pipeline.Places like JB would have a warehouse probably! Apple used to give us “drop in” disks when there was an upgrade. Then it became a “pay for a disk” upgrade. At least now there is a free upgrade through up to date programs. Steve – your sister-in-law need to go to this page; http://www.apple.com/au/macosx/uptodate/ They did originally have an expiration date of 19th August but I believe there was a complaint that this was against trade practices. Cheers, Stuart On 10/09/11 8:53 AM, Ronda Brown ro...@mac.com wrote: Hi Adrian, They are not an Apple Authorised Reseller though. Your link only shows the JB Hi Fi city store as: iPod Authorised Reseller there is a big difference. Jb Hi-fi Perth Sheffield House, 713 Hay Street Perth WA 6000 08 9485 1277 tel:08%209485%201277 Perth WA 6000iPod Authorised Reseller Sent from Ronni's iPad On 10/09/2011, at 8:27 AM, Adrian Skehan adrianske...@me.com wrote: JB HI Fi are listed as Official Apple Retail Stores at http://www.macpricesaustralia.com.au/buying/where-to-buy/wa/ http://www.macpricesaustralia.com.au/buying/where-to-buy/wa/ I believe they do their best deals with superseded stocks. Regards, Adrian adrianske...@me.com mailto:adrianske...@me.com On 10/09/2011, at 7:56 AM, rodl...@gmail.com mailto:rodl...@gmail.com wrote: Hi Steven, I would ask your sister in law to call Apple Customer Care on Monday, as there should have been an up to date disk in the mac box. If she pleads her case they might send her out a free Lion disk. Seeya Rod -- Sent from my Palm Pre On 10 Sep 2011 06:46 a.m., Steven Knowles emai...@knowles.net.au mailto:emai...@knowles.net.au wrote: My sister-in-law bought an iMac from JB Hi Fi on 6 September 2011. Somewhere in Perth. It came with 10.6.8 installed. What's the go there? Surely resellers should be selling Macs with Lion pre-installed now? Shouldn't she have received Lion install disks, not Snow Leopard? She hasn't gone back to JB Hi Fi yet, I said I'd try to find out what should have happened first, or whether that's just how it is. Cheers, Steven -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au mailto:wamug-unsubscr...@wamug.org.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au Stuart Evans T4 Technology ALBANY Shop 6, 69 Lockyer Avenue, Albany, WA, 6330 T 08 9842 9660 F 08 9842 9664 E stuart.ev...@t4.com.au BUNBURY Unit 2/14 Rose Street, Bunbury, WA, 6230 T 08 9721 9660 F 08 9842 9664 P PLEASE CONSIDER THE ENVIRONMENT BEFORE YOU PRINT THIS E-MAIL _ IMPORTANT INFORMATION: DISCLAIMER This correspondence is for the named person's use only. It may contain confidential or legally privileged information or both. No confidentiality or privilege is waived or lost by any mis-transmission. If you receive this correspondence in error, please immediately delete it from your system and notify the sender. You must not disclose, copy or rely on any part of this correspondence if you are not the intended recipient. Any opinions expressed in this message are those of the individual sender, except where the sender expressly, and with authority, states them to be the opinions of T4 Technology. Neither the sender nor T4 Technology warrants that any communication via the Internet is free of errors, viruses,
Re: What's the go with JB Hi Fi selling Macs with Snow Leopard ?
Hi Ronni, Yes I got that, but I don't profess to understand whats going on with them. I have been in their city, (great coffee shop near it) Malaga and a couple of their Melbourne stores, all of them had a wide range of Mac products including iPods, iPad, iMac, MacBook and Apple branded accessories and they talk like they are authorised to sell the full range. I just thought the site was interesting in terms of who sold what, however, I would not shop there for a Apple anything. Regards, Adrian adrianske...@me.com On 10/09/2011, at 8:53 AM, Ronda Brown wrote: Hi Adrian, They are not an Apple Authorised Reseller though. Your link only shows the JB Hi Fi city store as: iPod Authorised Reseller there is a big difference. Jb Hi-fi Perth Sheffield House, 713 Hay Street Perth WA 6000 08 9485 1277 Perth WA 6000 iPod Authorised Reseller Sent from Ronni's iPad On 10/09/2011, at 8:27 AM, Adrian Skehan adrianske...@me.com wrote: JB HI Fi are listed as Official Apple Retail Stores at http://www.macpricesaustralia.com.au/buying/where-to-buy/wa/ I believe they do their best deals with superseded stocks. Regards, Adrian adrianske...@me.com On 10/09/2011, at 7:56 AM, rodl...@gmail.com wrote: Hi Steven, I would ask your sister in law to call Apple Customer Care on Monday, as there should have been an up to date disk in the mac box. If she pleads her case they might send her out a free Lion disk. Seeya Rod -- Sent from my Palm Pre On 10 Sep 2011 06:46 a.m., Steven Knowles emai...@knowles.net.au wrote: My sister-in-law bought an iMac from JB Hi Fi on 6 September 2011. Somewhere in Perth. It came with 10.6.8 installed. What's the go there? Surely resellers should be selling Macs with Lion pre-installed now? Shouldn't she have received Lion install disks, not Snow Leopard? She hasn't gone back to JB Hi Fi yet, I said I'd try to find out what should have happened first, or whether that's just how it is. Cheers, Steven -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
Re: What's the go with JB Hi Fi selling Macs with Snow Leopard ?
Hi Adrian, Macpriceaustralia isn’t an official apple web site and it you look at the stores they don’t list everyone. It’s just a general list of retailers that are participating in a cheapest price competition. We’ve been an Apple authorised reseller (Retail, Education, Government) for 8 years (an AppleCentre up to 3 years ago) and an Apple authorised service centre in Albany and more recently Bunbury. We’re not listed on that site at all. Neither is Mike (Macworx) at Joondalup and he’s been around longer then we have. JB HiFi, Dick Smith, Harvey Norman, Target, Big W and so on are mostly “box droppers” because their sales staff are mostly casuals. Good deals and sometimes they sell below cost but as Ronni said, you get what you pay for - which is the box, little advice, all care, but no responsibility ;-). We don’t mind because sooner or later customers need help, advice, service and support and that is what we excel at. Cheers, Stuart On 10/09/11 8:27 AM, Adrian Skehan adrianske...@me.com wrote: JB HI Fi are listed as Official Apple Retail Stores at http://www.macpricesaustralia.com.au/buying/where-to-buy/wa/ I believe they do their best deals with superseded stocks. Regards, Adrian adrianske...@me.com On 10/09/2011, at 7:56 AM, rodl...@gmail.com wrote: Hi Steven, I would ask your sister in law to call Apple Customer Care on Monday, as there should have been an up to date disk in the mac box. If she pleads her case they might send her out a free Lion disk. Seeya Rod -- Sent from my Palm Pre On 10 Sep 2011 06:46 a.m., Steven Knowles emai...@knowles.net.au wrote: My sister-in-law bought an iMac from JB Hi Fi on 6 September 2011. Somewhere in Perth. It came with 10.6.8 installed. What's the go there? Surely resellers should be selling Macs with Lion pre-installed now? Shouldn't she have received Lion install disks, not Snow Leopard? She hasn't gone back to JB Hi Fi yet, I said I'd try to find out what should have happened first, or whether that's just how it is. Cheers, Steven -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au Stuart Evans T4 Technology ALBANY Shop 6, 69 Lockyer Avenue, Albany, WA, 6330 T 08 9842 9660 F 08 9842 9664 E stuart.ev...@t4.com.au BUNBURY Unit 2/14 Rose Street, Bunbury, WA, 6230 T 08 9721 9660 F 08 9842 9664 P PLEASE CONSIDER THE ENVIRONMENT BEFORE YOU PRINT THIS E-MAIL _ IMPORTANT INFORMATION: DISCLAIMER This correspondence is for the named person's use only. It may contain confidential or legally privileged information or both. No confidentiality or privilege is waived or lost by any mis-transmission. If you receive this correspondence in error, please immediately delete it from your system and notify the sender. You must not disclose, copy or rely on any part of this correspondence if you are not the intended recipient. Any opinions expressed in this message are those of the individual sender, except where the sender expressly, and with authority, states them to be the opinions of T4 Technology. Neither the sender nor T4 Technology warrants that any communication via the Internet is free of errors, viruses, interception or interference. T4 Technology disclaims all liability and responsibility for any direct or indirect loss arising from this electronic mail and any attachments. Information is distributed without warranties of any kind. _ -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
