Re: usb superdrive not loading discs

[Ronni Brown]

Hi Rosemary,

So where are we at now… is the Apple USB SuperDrive still not working on your 
MacBook Pro?
Your MacBook Pro is recognising the USB SuperDrive connected to the USB Port.
So if it is still ’spitting’ Discs out, something on your system is set 
incorrectly or causing the problem.
 
After you installed the macOS update Combo 10.12.6 did you then run Software 
Update and install all updates shown? 
There was an update for iTunes to version 12.6.2 (.20)

You mentioned originally that you “dragged to desktop CD Info.cidb”.
Have you tried moving that file back where it came from as a corrupted CD 
Info.cidb will prevent only AudioCDs to be recognised.
~/Library/Preferences?CD Info.cidb

Cheers,
Ronni

> On 26 Jul 2017, at 7:40 pm, Rosemary Spark  wrote:
> 
> Hi Ronny,
> I did what you suggested.. the option key did work.
> 
> First aid said there were no problems!
> 
> Cheers
> Rosemary 
> 
> On Wed, 26 Jul 2017 at 13:45, Ronni Brown  > wrote:
> Hi again Rosemary,
> 
> On some Macs the Option key restart does not work, if you find that happens 
> with your MBP
> A) Choose Apple menu > Restart. 
> B) After your Mac restarts (some Mac computers play a startup sound), press 
> and hold the Command + R keys until the Apple logo appears, then release the 
> keys.
> 
> Ronni
> 
>> On 26 Jul 2017, at 1:30 pm, Ronda Brown > > wrote:
>> 
>> 1. Boot from the 'Recovery Partition', restart your Mac and hold down the 
>> Option key. 
>> When the Mac restarts, you are greeted by icons for all of the available 
>> drives. There should be a drive designated “Recovery-10.12” - this is the 
>> Recovery Partition for your Sierra boot drive.
>> 
>> 2. Use your mouse, trackpad, or keyboard for arrow keys to highlight the 
>> “Recovery-10.12” drive, then press Return. 
>> 
>> 3. Once the system has booted, four macOS Utilities are listed, one of which 
>> is Disk Utility. 
>> 
>> 4. Click Disk Utility to select it, then click the Continue button. 
>> The familiar Disk Utility window appears. 
>> 
>> 5. Click on the drive requiring repairs, then click First Aid again. 
>> As before, Disk Utility will take the volume through the Live Verification 
>> process. 
>> When it finds errors on that volume, it can now repair them since you’ve 
>> booted from another disk.
>> 
>> Let us know the results please.
>> 
>> Cheers,
> 
>> Ronni
>> 
>> Sent from Ronni's iPad4
>> 
> 
>> 
>> On 26 Jul 2017, at 1:01 pm, Rosemary Spark > > wrote:
>> 
>>> Hi Ronny,
>>> 
>>> Still not getting wamug messages so copied your answer here.
>>> 
>>> Yes, I did run the First Aid As you suggest. I did not copy the log, I'm 
>>> afraid.
>>> 
>>> 
>>> 
>>> Cheers
>>> 
>>> Rosemary 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> Ronda Brown 
>>> 
>>>  Tue, 25 Jul 2017 05:56:20 -0700 
>>> 
>>> Have you run Disk Utility to Repair your Drive as I mentioned previously?
>>> What did Disk Utility report?
>>> Ronni
>>> Sent from Ronni's iPad4
>>> 
>>> 
>>> > 
>>> 
>>> On Tue, 25 Jul 2017 at 20:16, Rosemary Spark >> > wrote:
>>> Hi Robin, In answer to your message in the archive..I'm still not getting 
>>> them to my email. I was able to install the 10.12.6 Combo.
>>> 
>>> The superdrive does show up in the Apple system report
>>> 
>>> USB 3.0 Bus:
>>> 
>>> 
>>> 
>>>   Host Controller Driver:   AppleUSBXHCIPPT
>>> 
>>>   PCI Device ID:0x1e31 
>>> 
>>>   PCI Revision ID:  0x0004 
>>> 
>>>   PCI Vendor ID:0x8086 
>>> 
>>> 
>>> 
>>> Apple USB SuperDrive:
>>> 
>>> 
>>> 
>>>   Product ID:   0x1500
>>> 
>>>   Vendor ID:0x05ac  (Apple Inc.)
>>> 
>>>   Version:  2.02
>>> 
>>>   Serial Number:KISD5631123 
>>> 
>>>   Speed:Up to 480 Mb/sec
>>> 
>>>   Manufacturer: Apple Inc.
>>> 
>>>   Location ID:  0x1420 / 2
>>> 
>>>   Current Available (mA):   500
>>> 
>>>   Current Required (mA):500
>>> 
>>>   Extra Operating Current (mA): 600
>>> 
>>> 
>>> 
>>> but. the discs still load and are then spat out!!
>>> 
>>> Cheers
>>> 
>>> Rosemary
>>> 
>>> 
>>> 
>>> 
>>> Rosemary Spark
>>> PO Box 781
>>> South Fremantle WA 6162 Australia
>>> Phone: + 61 8 94336609
>>> Mobile: 0414268043
>>> arkaysp...@gmail.com 
>>> On 25 July 2017 at 09:49, Rosemary Spark >> > wrote:
>>> Hi Ronni,
>>> My Disc Utility won't load anything just goes around and around saying 
>>> "Loading Discs"
>>> 
>>> BTW Sierra is macOS 10.12.5 (16F73)  Not sure why  put .6!
>>> 
>>> Rosemary Spark
>>> PO Box 781
>>> South Fremantle WA 6162 Australia
>>> Phone: + 61 8 94336609 
>>> Mobile: 0414268043 
>>> arkaysp...@gmail.com 
>>> On 19 July 2017 at 11:42, Ronni Brown >> > wrote:
>>> Have you run Disk Utility > First Aid 

Re: usb superdrive not loading discs

[Rosemary Spark]

Hi Ronny,
I did what you suggested.. the option key did work.

First aid said there were no problems!

Cheers
Rosemary

On Wed, 26 Jul 2017 at 13:45, Ronni Brown  wrote:

> Hi again Rosemary,
>
> On some Macs the Option key restart does not work, if you find that
> happens with your MBP
> A) Choose Apple menu > Restart.
> B) After your Mac restarts (some Mac computers play a startup
> sound), press and hold the *Command + R keys *until the Apple logo
> appears, then release the keys.
>
> Ronni
>
> On 26 Jul 2017, at 1:30 pm, Ronda Brown  wrote:
>
> 1. Boot from the 'Recovery Partition', restart your Mac and hold down the
> *Option* key.
> When the Mac restarts, you are greeted by icons for all of the available
> drives. There should be a drive designated* “Recovery-10.12”* - this is
> the Recovery Partition for your Sierra boot drive.
>
> 2. Use your mouse, trackpad, or keyboard for *arrow keys* to highlight
> the “Recovery-10.12” drive, then press Return.
>
> 3. Once the system has booted, four macOS Utilities are listed, one of
> which is Disk Utility.
>
> 4. Click Disk Utility to select it, then click the Continue button.
> The familiar Disk Utility window appears.
>
> 5. Click on the drive requiring repairs, then click First Aid again.
> As before, Disk Utility will take the volume through the Live Verification
> process.
> When it finds errors on that volume, it can now repair them since you’ve
> booted from another disk.
>
> Let us know the results please.
>
> Cheers,
>
> Ronni
>
> Sent from Ronni's iPad4
>
>
> On 26 Jul 2017, at 1:01 pm, Rosemary Spark  wrote:
>
> Hi Ronny,
>
> Still not getting wamug messages so copied your answer here.
>
> Yes, I did run the First Aid As you suggest. I did not copy the log, I'm
> afraid.
>
>
> Cheers
>
> Rosemary
>
>
>
> Ronda Brown
> 
>  Tue, 25 Jul 2017 05:56:20 -0700
> 
>
> Have you run Disk Utility to Repair your Drive as I mentioned previously?
> What did Disk Utility report?
>
> Ronni
> Sent from Ronni's iPad4
>
>
> >
>
>
> On Tue, 25 Jul 2017 at 20:16, Rosemary Spark  wrote:
>
>> Hi Robin, In answer to your message in the archive..I'm still not getting
>> them to my email. I was able to install the 10.12.6 Combo.
>>
>> The superdrive does show up in the Apple system report
>>
>> *USB 3.0 Bus:*
>>
>>
>>   Host Controller Driver: AppleUSBXHCIPPT
>>
>>   PCI Device ID: 0x1e31
>>
>>   PCI Revision ID: 0x0004
>>
>>   PCI Vendor ID: 0x8086
>>
>>
>> *Apple USB SuperDrive:*
>>
>>
>>   Product ID: 0x1500
>>
>>   Vendor ID: 0x05ac  (Apple Inc.)
>>
>>   Version: 2.02
>>
>>   Serial Number: KISD5631123
>>
>>   Speed: Up to 480 Mb/sec
>>
>>   Manufacturer: Apple Inc.
>>
>>   Location ID: 0x1420 / 2
>>
>>   Current Available (mA): 500
>>
>>   Current Required (mA): 500
>>
>>   Extra Operating Current (mA): 600
>>
>>
>> but. *the discs still load and are then spat out!!*
>>
>> Cheers
>>
>> Rosemary
>>
>>
>>
>> Rosemary Spark
>> PO Box 781
>> South Fremantle WA 6162 Australia
>> Phone: + 61 8 94336609
>> Mobile: 0414268043
>> arkaysp...@gmail.com
>>
>> On 25 July 2017 at 09:49, Rosemary Spark  wrote:
>>
>>> Hi Ronni,
>>> My Disc Utility won't load anything just goes around and around saying
>>> "Loading Discs"
>>>
>>> BTW Sierra is macOS 10.12.5 (16F73)  Not sure why  put .6!
>>>
>>> Rosemary Spark
>>> PO Box 781
>>> South Fremantle WA 6162 Australia
>>> Phone: + 61 8 94336609 <(08)%209433%206609>
>>> Mobile: 0414268043 <0414%20268%20043>
>>> arkaysp...@gmail.com
>>>
>>> On 19 July 2017 at 11:42, Ronni Brown  wrote:
>>>
 Have you run Disk Utility > First Aid - ‘Would you like to run First
 Aid on “MacBook Pro”?

 With the external Superdrive plugged in does it show up in the Apple
 System Profiler?
 About this Mac > System Report > System Report > USB

 PS: Are you running the Sierra 10.12.6 Beta?

 Cheers,
 Ronni

 *13-inch MacBook Air (April 2014)*
 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
 8GB 1600MHz LPDDR3 SDRAM
 512GB PCIe-based Flash Storage

 macOS Sierra 10.12.5

 On 19 Jul 2017, at 9:15 am, Rosemary Spark 
 wrote:

  Ronni's answer to my question about the super drive appeared in the
 archive but did not come through my email.

 As for you suggestion, Ronni, I have tried booting with the superdrive
 attached...no dice...unfortunately

 Cheers

 Rosemary Spark
 PO Box 781
 South Fremantle WA 6162 Australia
 Phone: + 61 8 94336609 <(08)%209433%206609>
 Mobile: 0414268043 <0414%20268%20043>
 arkaysp...@gmail.com

 On 15 July 2017 at 14:43, Rosemary Spark  wrote:

> Hi there,
> I've got a problem with my usb superdrive. I plug in, put in disc. It
> makes noises then spits out disc without showing up on desktop or loading.
> I

Re: usb superdrive not loading discs

[Ronni Brown]

Hi again Rosemary,

On some Macs the Option key restart does not work, if you find that happens 
with your MBP
A) Choose Apple menu > Restart. 
B) After your Mac restarts (some Mac computers play a startup sound), press and 
hold the Command + R keys until the Apple logo appears, then release the keys.

Ronni

> On 26 Jul 2017, at 1:30 pm, Ronda Brown  wrote:
> 
> 1. Boot from the 'Recovery Partition', restart your Mac and hold down the 
> Option key. 
> When the Mac restarts, you are greeted by icons for all of the available 
> drives. There should be a drive designated “Recovery-10.12” - this is the 
> Recovery Partition for your Sierra boot drive.
> 
> 2. Use your mouse, trackpad, or keyboard for arrow keys to highlight the 
> “Recovery-10.12” drive, then press Return. 
> 
> 3. Once the system has booted, four macOS Utilities are listed, one of which 
> is Disk Utility. 
> 
> 4. Click Disk Utility to select it, then click the Continue button. 
> The familiar Disk Utility window appears. 
> 
> 5. Click on the drive requiring repairs, then click First Aid again. 
> As before, Disk Utility will take the volume through the Live Verification 
> process. 
> When it finds errors on that volume, it can now repair them since you’ve 
> booted from another disk.
> 
> Let us know the results please.
> 
> Cheers,
> Ronni
> 
> Sent from Ronni's iPad4
> 
> 
> On 26 Jul 2017, at 1:01 pm, Rosemary Spark  > wrote:
> 
>> Hi Ronny,
>> 
>> Still not getting wamug messages so copied your answer here.
>> 
>> Yes, I did run the First Aid As you suggest. I did not copy the log, I'm 
>> afraid.
>> 
>> 
>> 
>> Cheers
>> 
>> Rosemary 
>> 
>> 
>> 
>> 
>> 
>> Ronda Brown 
>> 
>>  Tue, 25 Jul 2017 05:56:20 -0700 
>> 
>> Have you run Disk Utility to Repair your Drive as I mentioned previously?
>> What did Disk Utility report?
>> Ronni
>> Sent from Ronni's iPad4
>> 
>> 
>> > 
>> 
>> On Tue, 25 Jul 2017 at 20:16, Rosemary Spark > > wrote:
>> Hi Robin, In answer to your message in the archive..I'm still not getting 
>> them to my email. I was able to install the 10.12.6 Combo.
>> 
>> The superdrive does show up in the Apple system report
>> 
>> USB 3.0 Bus:
>> 
>> 
>> 
>>   Host Controller Driver:AppleUSBXHCIPPT
>> 
>>   PCI Device ID: 0x1e31 
>> 
>>   PCI Revision ID:   0x0004 
>> 
>>   PCI Vendor ID: 0x8086 
>> 
>> 
>> 
>> Apple USB SuperDrive:
>> 
>> 
>> 
>>   Product ID:0x1500
>> 
>>   Vendor ID: 0x05ac  (Apple Inc.)
>> 
>>   Version:   2.02
>> 
>>   Serial Number: KISD5631123 
>> 
>>   Speed: Up to 480 Mb/sec
>> 
>>   Manufacturer:  Apple Inc.
>> 
>>   Location ID:   0x1420 / 2
>> 
>>   Current Available (mA):500
>> 
>>   Current Required (mA): 500
>> 
>>   Extra Operating Current (mA):  600
>> 
>> 
>> 
>> but. the discs still load and are then spat out!!
>> 
>> Cheers
>> 
>> Rosemary
>> 
>> 
>> 
>> 
>> Rosemary Spark
>> PO Box 781
>> South Fremantle WA 6162 Australia
>> Phone: + 61 8 94336609
>> Mobile: 0414268043
>> arkaysp...@gmail.com 
>> On 25 July 2017 at 09:49, Rosemary Spark > > wrote:
>> Hi Ronni,
>> My Disc Utility won't load anything just goes around and around saying 
>> "Loading Discs"
>> 
>> BTW Sierra is macOS 10.12.5 (16F73)  Not sure why  put .6!
>> 
>> Rosemary Spark
>> PO Box 781
>> South Fremantle WA 6162 Australia
>> Phone: + 61 8 94336609 
>> Mobile: 0414268043 
>> arkaysp...@gmail.com 
>> On 19 July 2017 at 11:42, Ronni Brown mailto:ro...@mac.com>> 
>> wrote:
>> Have you run Disk Utility > First Aid - ‘Would you like to run First Aid on 
>> “MacBook Pro”?
>> 
>> With the external Superdrive plugged in does it show up in the Apple System 
>> Profiler?
>> About this Mac > System Report > System Report > USB
>> 
>> PS: Are you running the Sierra 10.12.6 Beta?
>> 
>> Cheers,
>> Ronni
>> 
>> 13-inch MacBook Air (April 2014)
>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>> 8GB 1600MHz LPDDR3 SDRAM
>> 512GB PCIe-based Flash Storage
>> 
>> macOS Sierra 10.12.5
>> 
>>> On 19 Jul 2017, at 9:15 am, Rosemary Spark >> > wrote:
>>> 
>>>  Ronni's answer to my question about the super drive appeared in the 
>>> archive but did not come through my email.
>>> 
>>> As for you suggestion, Ronni, I have tried booting with the superdrive 
>>> attached...no dice...unfortunately
>>> 
>>> Cheers
>>> 
>>> Rosemary Spark
>>> PO Box 781
>>> South Fremantle WA 6162 Australia
>>> Phone: + 61 8 94336609 
>>> Mobile: 0414268043 
>>> arkaysp...@gmail.com 
>>> On 15 July 2017 at 14:43, Rosemary Spark >> > wrote:
>>> Hi there,
>>> I've got a problem with my usb superdrive. I plug in, put in 

Re: usb superdrive not loading discs

[Ronda Brown]

1. Boot from the 'Recovery Partition', restart your Mac and hold down the 
Option key. 
When the Mac restarts, you are greeted by icons for all of the available 
drives. There should be a drive designated “Recovery-10.12” - this is the 
Recovery Partition for your Sierra boot drive.

2. Use your mouse, trackpad, or keyboard for arrow keys to highlight the 
“Recovery-10.12” drive, then press Return. 

3. Once the system has booted, four macOS Utilities are listed, one of which is 
Disk Utility. 

4. Click Disk Utility to select it, then click the Continue button. 
The familiar Disk Utility window appears. 

5. Click on the drive requiring repairs, then click First Aid again. 
As before, Disk Utility will take the volume through the Live Verification 
process. 
When it finds errors on that volume, it can now repair them since you’ve booted 
from another disk.

Let us know the results please.

Cheers,
Ronni

Sent from Ronni's iPad4


> On 26 Jul 2017, at 1:01 pm, Rosemary Spark  wrote:
> 
> Hi Ronny,
> 
> Still not getting wamug messages so copied your answer here.
> 
> Yes, I did run the First Aid As you suggest. I did not copy the log, I'm 
> afraid.
> 
> 
> 
> Cheers
> 
> Rosemary 
> 
> 
> 
> 
> 
> Ronda Brown Tue, 25 Jul 2017 05:56:20 -0700
> 
> Have you run Disk Utility to Repair your Drive as I mentioned previously?
> What did Disk Utility report?
> Ronni
> Sent from Ronni's iPad4
> 
> 
> > 
> 
>> On Tue, 25 Jul 2017 at 20:16, Rosemary Spark  wrote:
>> Hi Robin, In answer to your message in the archive..I'm still not getting 
>> them to my email. I was able to install the 10.12.6 Combo.
>> 
>> The superdrive does show up in the Apple system report
>> 
>> USB 3.0 Bus:
>> 
>> 
>> 
>>   Host Controller Driver:AppleUSBXHCIPPT
>> 
>>   PCI Device ID: 0x1e31 
>> 
>>   PCI Revision ID:   0x0004 
>> 
>>   PCI Vendor ID: 0x8086 
>> 
>> 
>> 
>> Apple USB SuperDrive:
>> 
>> 
>> 
>>   Product ID:0x1500
>> 
>>   Vendor ID: 0x05ac  (Apple Inc.)
>> 
>>   Version:   2.02
>> 
>>   Serial Number: KISD5631123 
>> 
>>   Speed: Up to 480 Mb/sec
>> 
>>   Manufacturer:  Apple Inc.
>> 
>>   Location ID:   0x1420 / 2
>> 
>>   Current Available (mA):500
>> 
>>   Current Required (mA): 500
>> 
>>   Extra Operating Current (mA):  600
>> 
>> 
>> 
>> but. the discs still load and are then spat out!!
>> 
>> Cheers
>> 
>> Rosemary
>> 
>> 
>> 
>> 
>> Rosemary Spark
>> PO Box 781
>> South Fremantle WA 6162 Australia
>> Phone: + 61 8 94336609
>> Mobile: 0414268043
>> arkaysp...@gmail.com
>> 
>> 
>>> On 25 July 2017 at 09:49, Rosemary Spark  wrote:
>>> Hi Ronni,
>>> My Disc Utility won't load anything just goes around and around saying 
>>> "Loading Discs"
>>> 
>>> BTW Sierra is macOS 10.12.5 (16F73)  Not sure why  put .6!
>>> 
>>> Rosemary Spark
>>> PO Box 781
>>> South Fremantle WA 6162 Australia
>>> Phone: + 61 8 94336609
>>> Mobile: 0414268043
>>> arkaysp...@gmail.com
>>> 
>>> 
 On 19 July 2017 at 11:42, Ronni Brown  wrote:
 Have you run Disk Utility > First Aid - ‘Would you like to run First Aid 
 on “MacBook Pro”?
 
 With the external Superdrive plugged in does it show up in the Apple 
 System Profiler?
 About this Mac > System Report > System Report > USB
 
 PS: Are you running the Sierra 10.12.6 Beta?
 
 Cheers,
 Ronni
 
 13-inch MacBook Air (April 2014)
 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
 8GB 1600MHz LPDDR3 SDRAM
 512GB PCIe-based Flash Storage
 
 macOS Sierra 10.12.5
 
> On 19 Jul 2017, at 9:15 am, Rosemary Spark  wrote:
> 
>  Ronni's answer to my question about the super drive appeared in the 
> archive but did not come through my email.
> 
> As for you suggestion, Ronni, I have tried booting with the superdrive 
> attached...no dice...unfortunately
> 
> Cheers
> 
> Rosemary Spark
> PO Box 781
> South Fremantle WA 6162 Australia
> Phone: + 61 8 94336609
> Mobile: 0414268043
> arkaysp...@gmail.com
> 
> 
>> On 15 July 2017 at 14:43, Rosemary Spark  wrote:
>> Hi there,
>> I've got a problem with my usb superdrive. I plug in, put in disc. It 
>> makes noises then spits out disc without showing up on desktop or 
>> loading. I tried it in my husband's macbook pro (13 in early 2013) and 
>> it works fine!
>> So far tried with no success:
>> different discs prerecorded and blank
>> the other usb port.
>> rebooted the computer
>> dragged to desktop CD Info.cidb and re-started
>> reset PRAM
>> reset SMC
>> 
>> Any suggestions?
>> 
>> MacBook Pro (Retina, 15-inch, Early 2013) running Sierra 10.12.6
>> 
>> Cheers
>> Rosemary
>> Rosemary Spark
>> PO Box 781
>> South Fremantle WA 6162 Australia
>> Phone: + 61 8 94336609
>> Mobile: 0414268043
>> arkaysp...@gmail.com
>> 

-- The WA Macintosh User Group Mai

Re: usb superdrive not loading discs

[Rosemary Spark]

Hi Ronny,

Still not getting wamug messages so copied your answer here.

Yes, I did run the First Aid As you suggest. I did not copy the log, I'm
afraid.


Cheers

Rosemary



Ronda Brown

 Tue, 25 Jul 2017 05:56:20 -0700


Have you run Disk Utility to Repair your Drive as I mentioned previously?
What did Disk Utility report?

Ronni
Sent from Ronni's iPad4


>


On Tue, 25 Jul 2017 at 20:16, Rosemary Spark  wrote:

> Hi Robin, In answer to your message in the archive..I'm still not getting
> them to my email. I was able to install the 10.12.6 Combo.
>
> The superdrive does show up in the Apple system report
>
> *USB 3.0 Bus:*
>
>
>   Host Controller Driver: AppleUSBXHCIPPT
>
>   PCI Device ID: 0x1e31
>
>   PCI Revision ID: 0x0004
>
>   PCI Vendor ID: 0x8086
>
>
> *Apple USB SuperDrive:*
>
>
>   Product ID: 0x1500
>
>   Vendor ID: 0x05ac  (Apple Inc.)
>
>   Version: 2.02
>
>   Serial Number: KISD5631123
>
>   Speed: Up to 480 Mb/sec
>
>   Manufacturer: Apple Inc.
>
>   Location ID: 0x1420 / 2
>
>   Current Available (mA): 500
>
>   Current Required (mA): 500
>
>   Extra Operating Current (mA): 600
>
>
> but. *the discs still load and are then spat out!!*
>
> Cheers
>
> Rosemary
>
>
>
> Rosemary Spark
> PO Box 781
> South Fremantle WA 6162 Australia
> Phone: + 61 8 94336609
> Mobile: 0414268043
> arkaysp...@gmail.com
>
> On 25 July 2017 at 09:49, Rosemary Spark  wrote:
>
>> Hi Ronni,
>> My Disc Utility won't load anything just goes around and around saying
>> "Loading Discs"
>>
>> BTW Sierra is macOS 10.12.5 (16F73)  Not sure why  put .6!
>>
>> Rosemary Spark
>> PO Box 781
>> South Fremantle WA 6162 Australia
>> Phone: + 61 8 94336609 <(08)%209433%206609>
>> Mobile: 0414268043 <0414%20268%20043>
>> arkaysp...@gmail.com
>>
>> On 19 July 2017 at 11:42, Ronni Brown  wrote:
>>
>>> Have you run Disk Utility > First Aid - ‘Would you like to run First Aid
>>> on “MacBook Pro”?
>>>
>>> With the external Superdrive plugged in does it show up in the Apple
>>> System Profiler?
>>> About this Mac > System Report > System Report > USB
>>>
>>> PS: Are you running the Sierra 10.12.6 Beta?
>>>
>>> Cheers,
>>> Ronni
>>>
>>> *13-inch MacBook Air (April 2014)*
>>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>>> 8GB 1600MHz LPDDR3 SDRAM
>>> 512GB PCIe-based Flash Storage
>>>
>>> macOS Sierra 10.12.5
>>>
>>> On 19 Jul 2017, at 9:15 am, Rosemary Spark  wrote:
>>>
>>>  Ronni's answer to my question about the super drive appeared in the
>>> archive but did not come through my email.
>>>
>>> As for you suggestion, Ronni, I have tried booting with the superdrive
>>> attached...no dice...unfortunately
>>>
>>> Cheers
>>>
>>> Rosemary Spark
>>> PO Box 781
>>> South Fremantle WA 6162 Australia
>>> Phone: + 61 8 94336609 <(08)%209433%206609>
>>> Mobile: 0414268043 <0414%20268%20043>
>>> arkaysp...@gmail.com
>>>
>>> On 15 July 2017 at 14:43, Rosemary Spark  wrote:
>>>
 Hi there,
 I've got a problem with my usb superdrive. I plug in, put in disc. It
 makes noises then spits out disc without showing up on desktop or loading.
 I tried it in my husband's macbook pro (13 in early 2013) and it works 
 fine!
 So far tried with no success:
 different discs prerecorded and blank
 the other usb port.
 rebooted the computer
 dragged to desktop CD Info.cidb and re-started
 reset PRAM
 reset SMC

 Any suggestions?

 MacBook Pro (Retina, 15-inch, Early 2013) running Sierra 10.12.6

 Cheers
 Rosemary

 Rosemary Spark
 PO Box 781
 South Fremantle WA 6162 Australia
 Phone: + 61 8 94336609 <(08)%209433%206609>
 Mobile: 0414268043 <0414%20268%20043>
 arkaysp...@gmail.com

>>>
>>>
>>>
>>>
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - 
>>> Guidelines - 
>>> Settings & Unsubscribe - <
>>> http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>>>
>>
>>
> --
Kind Regards Rosemary Spark 0414268043 arkaysp...@gmail.com
-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: usb superdrive not loading discs

[Ronda Brown]

Have you run Disk Utility to Repair your Drive as I mentioned previously?
What did Disk Utility report?

Ronni
Sent from Ronni's iPad4


> On 25 Jul 2017, at 8:16 pm, Rosemary Spark  wrote:
> 
> Hi Robin, In answer to your message in the archive..I'm still not getting 
> them to my email. I was able to install the 10.12.6 Combo.
> 
> The superdrive does show up in the Apple system report
> 
> USB 3.0 Bus:
> 
> 
> 
>   Host Controller Driver: AppleUSBXHCIPPT
> 
>   PCI Device ID:  0x1e31 
> 
>   PCI Revision ID:0x0004 
> 
>   PCI Vendor ID:  0x8086 
> 
> 
> 
> Apple USB SuperDrive:
> 
> 
> 
>   Product ID: 0x1500
> 
>   Vendor ID:  0x05ac  (Apple Inc.)
> 
>   Version:2.02
> 
>   Serial Number:  KISD5631123 
> 
>   Speed:  Up to 480 Mb/sec
> 
>   Manufacturer:   Apple Inc.
> 
>   Location ID:0x1420 / 2
> 
>   Current Available (mA): 500
> 
>   Current Required (mA):  500
> 
>   Extra Operating Current (mA):   600
> 
> 
> 
> but. the discs still load and are then spat out!!
> 
> Cheers
> 
> Rosemary
> 
> 
> 
> 
> Rosemary Spark
> PO Box 781
> South Fremantle WA 6162 Australia
> Phone: + 61 8 94336609
> Mobile: 0414268043
> arkaysp...@gmail.com
> 
> 
>> On 25 July 2017 at 09:49, Rosemary Spark  wrote:
>> Hi Ronni,
>> My Disc Utility won't load anything just goes around and around saying 
>> "Loading Discs"
>> 
>> BTW Sierra is macOS 10.12.5 (16F73)  Not sure why  put .6!
>> 
>> Rosemary Spark
>> PO Box 781
>> South Fremantle WA 6162 Australia
>> Phone: + 61 8 94336609
>> Mobile: 0414268043
>> arkaysp...@gmail.com
>> 
>> 
>>> On 19 July 2017 at 11:42, Ronni Brown  wrote:
>>> Have you run Disk Utility > First Aid - ‘Would you like to run First Aid on 
>>> “MacBook Pro”?
>>> 
>>> With the external Superdrive plugged in does it show up in the Apple System 
>>> Profiler?
>>> About this Mac > System Report > System Report > USB
>>> 
>>> PS: Are you running the Sierra 10.12.6 Beta?
>>> 
>>> Cheers,
>>> Ronni
>>> 
>>> 13-inch MacBook Air (April 2014)
>>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>>> 8GB 1600MHz LPDDR3 SDRAM
>>> 512GB PCIe-based Flash Storage
>>> 
>>> macOS Sierra 10.12.5
>>> 
 On 19 Jul 2017, at 9:15 am, Rosemary Spark  wrote:
 
  Ronni's answer to my question about the super drive appeared in the 
 archive but did not come through my email.
 
 As for you suggestion, Ronni, I have tried booting with the superdrive 
 attached...no dice...unfortunately
 
 Cheers
 
 Rosemary Spark
 PO Box 781
 South Fremantle WA 6162 Australia
 Phone: + 61 8 94336609
 Mobile: 0414268043
 arkaysp...@gmail.com
 
 
> On 15 July 2017 at 14:43, Rosemary Spark  wrote:
> Hi there,
> I've got a problem with my usb superdrive. I plug in, put in disc. It 
> makes noises then spits out disc without showing up on desktop or 
> loading. I tried it in my husband's macbook pro (13 in early 2013) and it 
> works fine!
> So far tried with no success:
> different discs prerecorded and blank
> the other usb port.
> rebooted the computer
> dragged to desktop CD Info.cidb and re-started
> reset PRAM
> reset SMC
> 
> Any suggestions?
> 
> MacBook Pro (Retina, 15-inch, Early 2013) running Sierra 10.12.6
> 
> Cheers
> Rosemary
> Rosemary Spark
> PO Box 781
> South Fremantle WA 6162 Australia
> Phone: + 61 8 94336609
> Mobile: 0414268043
> arkaysp...@gmail.com
> 
>>> 
>>> 
>>> 
>>> 
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>>> Guidelines - 
>>> Settings & Unsubscribe - 
>>> 
> 
> -- The WA Macintosh User Group Mailing List --
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> Guidelines - 
> Settings & Unsubscribe - 
> 
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Re: usb superdrive not loading discs

[Rosemary Spark]

Hi Robin, In answer to your message in the archive..I'm still not getting
them to my email. I was able to install the 10.12.6 Combo.

The superdrive does show up in the Apple system report

*USB 3.0 Bus:*


  Host Controller Driver: AppleUSBXHCIPPT

  PCI Device ID: 0x1e31

  PCI Revision ID: 0x0004

  PCI Vendor ID: 0x8086


*Apple USB SuperDrive:*


  Product ID: 0x1500

  Vendor ID: 0x05ac  (Apple Inc.)

  Version: 2.02

  Serial Number: KISD5631123

  Speed: Up to 480 Mb/sec

  Manufacturer: Apple Inc.

  Location ID: 0x1420 / 2

  Current Available (mA): 500

  Current Required (mA): 500

  Extra Operating Current (mA): 600


but. *the discs still load and are then spat out!!*

Cheers

Rosemary



Rosemary Spark
PO Box 781
South Fremantle WA 6162 Australia
Phone: + 61 8 94336609
Mobile: 0414268043
arkaysp...@gmail.com

On 25 July 2017 at 09:49, Rosemary Spark  wrote:

> Hi Ronni,
> My Disc Utility won't load anything just goes around and around saying
> "Loading Discs"
>
> BTW Sierra is macOS 10.12.5 (16F73)  Not sure why  put .6!
>
> Rosemary Spark
> PO Box 781
> South Fremantle WA 6162 Australia
> Phone: + 61 8 94336609 <(08)%209433%206609>
> Mobile: 0414268043 <0414%20268%20043>
> arkaysp...@gmail.com
>
> On 19 July 2017 at 11:42, Ronni Brown  wrote:
>
>> Have you run Disk Utility > First Aid - ‘Would you like to run First Aid
>> on “MacBook Pro”?
>>
>> With the external Superdrive plugged in does it show up in the Apple
>> System Profiler?
>> About this Mac > System Report > System Report > USB
>>
>> PS: Are you running the Sierra 10.12.6 Beta?
>>
>> Cheers,
>> Ronni
>>
>> *13-inch MacBook Air (April 2014)*
>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>> 8GB 1600MHz LPDDR3 SDRAM
>> 512GB PCIe-based Flash Storage
>>
>> macOS Sierra 10.12.5
>>
>> On 19 Jul 2017, at 9:15 am, Rosemary Spark  wrote:
>>
>>  Ronni's answer to my question about the super drive appeared in the
>> archive but did not come through my email.
>>
>> As for you suggestion, Ronni, I have tried booting with the superdrive
>> attached...no dice...unfortunately
>>
>> Cheers
>>
>> Rosemary Spark
>> PO Box 781
>> South Fremantle WA 6162 Australia
>> Phone: + 61 8 94336609 <(08)%209433%206609>
>> Mobile: 0414268043 <0414%20268%20043>
>> arkaysp...@gmail.com
>>
>> On 15 July 2017 at 14:43, Rosemary Spark  wrote:
>>
>>> Hi there,
>>> I've got a problem with my usb superdrive. I plug in, put in disc. It
>>> makes noises then spits out disc without showing up on desktop or loading.
>>> I tried it in my husband's macbook pro (13 in early 2013) and it works fine!
>>> So far tried with no success:
>>> different discs prerecorded and blank
>>> the other usb port.
>>> rebooted the computer
>>> dragged to desktop CD Info.cidb and re-started
>>> reset PRAM
>>> reset SMC
>>>
>>> Any suggestions?
>>>
>>> MacBook Pro (Retina, 15-inch, Early 2013) running Sierra 10.12.6
>>>
>>> Cheers
>>> Rosemary
>>>
>>> Rosemary Spark
>>> PO Box 781
>>> South Fremantle WA 6162 Australia
>>> Phone: + 61 8 94336609 <(08)%209433%206609>
>>> Mobile: 0414268043 <0414%20268%20043>
>>> arkaysp...@gmail.com
>>>
>>
>>
>>
>>
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - > tinfo/wamug.org.au-wamug>
>>
>
>
-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: usb superdrive not loading discs

[Ronni Brown]

Hi Rosemary,

If Disk Utility will not load and Repair your Drive, you have some problems 
with your Sierra operating system!

If you don’t have the macOS10.12.5 Combo Updater to run over the top of your 
10.12.5 system.
I would suggest you try to run the macOS 10.12.6 Combo updater and see if it 
will help.

I posted to the list last week with details of:  
Apple Releases macOS 10.12.6, iOS 10.3.3, watchOS 3.2.3, and tvOS 10.2.2

There was a link in that email to download the macOS 10.12.6 Combo Updater 
… but here is the link again.

Disconnect anything connected to your MacBook Pro before you run the Combo 
Updater.
Let us know your result, if you are able to install the 10.12.6 Combo and then 
run Disk Utility - First Aid?

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

macOS Sierra 10.12.6

> On 25 Jul 2017, at 9:49 am, Rosemary Spark  wrote:
> 
> Hi Ronni,
> My Disc Utility won't load anything just goes around and around saying 
> "Loading Discs"
> 
> BTW Sierra is macOS 10.12.5 (16F73)  Not sure why  put .6!
> 
> Rosemary Spark
> PO Box 781
> South Fremantle WA 6162 Australia
> Phone: + 61 8 94336609
> Mobile: 0414268043
> arkaysp...@gmail.com 
> On 19 July 2017 at 11:42, Ronni Brown mailto:ro...@mac.com>> 
> wrote:
> Have you run Disk Utility > First Aid - ‘Would you like to run First Aid on 
> “MacBook Pro”?
> 
> With the external Superdrive plugged in does it show up in the Apple System 
> Profiler?
> About this Mac > System Report > System Report > USB
> 
> PS: Are you running the Sierra 10.12.6 Beta?
> 
> Cheers,
> Ronni
> 
> 13-inch MacBook Air (April 2014)
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
> 
> macOS Sierra 10.12.5
> 
>> On 19 Jul 2017, at 9:15 am, Rosemary Spark > > wrote:
>> 
>>  Ronni's answer to my question about the super drive appeared in the archive 
>> but did not come through my email.
>> 
>> As for you suggestion, Ronni, I have tried booting with the superdrive 
>> attached...no dice...unfortunately
>> 
>> Cheers
>> 
>> Rosemary Spark
>> PO Box 781
>> South Fremantle WA 6162 Australia
>> Phone: + 61 8 94336609 
>> Mobile: 0414268043 
>> arkaysp...@gmail.com 
>> On 15 July 2017 at 14:43, Rosemary Spark > > wrote:
>> Hi there,
>> I've got a problem with my usb superdrive. I plug in, put in disc. It makes 
>> noises then spits out disc without showing up on desktop or loading. I tried 
>> it in my husband's macbook pro (13 in early 2013) and it works fine!
>> So far tried with no success:
>> different discs prerecorded and blank
>> the other usb port.
>> rebooted the computer
>> dragged to desktop CD Info.cidb and re-started
>> reset PRAM
>> reset SMC
>> 
>> Any suggestions?
>> 
>> MacBook Pro (Retina, 15-inch, Early 2013) running Sierra 10.12.6
>> 
>> Cheers
>> Rosemary
>> Rosemary Spark
>> PO Box 781
>> South Fremantle WA 6162 Australia
>> Phone: + 61 8 94336609 
>> Mobile: 0414268043 
>> arkaysp...@gmail.com 





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Re: usb superdrive not loading discs

[Rosemary Spark]

Hi Ronni,
My Disc Utility won't load anything just goes around and around saying
"Loading Discs"

BTW Sierra is macOS 10.12.5 (16F73)  Not sure why  put .6!

Rosemary Spark
PO Box 781
South Fremantle WA 6162 Australia
Phone: + 61 8 94336609
Mobile: 0414268043
arkaysp...@gmail.com

On 19 July 2017 at 11:42, Ronni Brown  wrote:

> Have you run Disk Utility > First Aid - ‘Would you like to run First Aid
> on “MacBook Pro”?
>
> With the external Superdrive plugged in does it show up in the Apple
> System Profiler?
> About this Mac > System Report > System Report > USB
>
> PS: Are you running the Sierra 10.12.6 Beta?
>
> Cheers,
> Ronni
>
> *13-inch MacBook Air (April 2014)*
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
>
> macOS Sierra 10.12.5
>
> On 19 Jul 2017, at 9:15 am, Rosemary Spark  wrote:
>
>  Ronni's answer to my question about the super drive appeared in the
> archive but did not come through my email.
>
> As for you suggestion, Ronni, I have tried booting with the superdrive
> attached...no dice...unfortunately
>
> Cheers
>
> Rosemary Spark
> PO Box 781
> South Fremantle WA 6162 Australia
> Phone: + 61 8 94336609 <(08)%209433%206609>
> Mobile: 0414268043 <0414%20268%20043>
> arkaysp...@gmail.com
>
> On 15 July 2017 at 14:43, Rosemary Spark  wrote:
>
>> Hi there,
>> I've got a problem with my usb superdrive. I plug in, put in disc. It
>> makes noises then spits out disc without showing up on desktop or loading.
>> I tried it in my husband's macbook pro (13 in early 2013) and it works fine!
>> So far tried with no success:
>> different discs prerecorded and blank
>> the other usb port.
>> rebooted the computer
>> dragged to desktop CD Info.cidb and re-started
>> reset PRAM
>> reset SMC
>>
>> Any suggestions?
>>
>> MacBook Pro (Retina, 15-inch, Early 2013) running Sierra 10.12.6
>>
>> Cheers
>> Rosemary
>>
>> Rosemary Spark
>> PO Box 781
>> South Fremantle WA 6162 Australia
>> Phone: + 61 8 94336609 <(08)%209433%206609>
>> Mobile: 0414268043 <0414%20268%20043>
>> arkaysp...@gmail.com
>>
>
>
>
>
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe -  listinfo/wamug.org.au-wamug>
>
-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: usb superdrive not loading discs

[Ronni Brown]

Have you run Disk Utility > First Aid - ‘Would you like to run First Aid on 
“MacBook Pro”?

With the external Superdrive plugged in does it show up in the Apple System 
Profiler?
About this Mac > System Report > System Report > USB

PS: Are you running the Sierra 10.12.6 Beta?

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

macOS Sierra 10.12.5

> On 19 Jul 2017, at 9:15 am, Rosemary Spark  wrote:
> 
>  Ronni's answer to my question about the super drive appeared in the archive 
> but did not come through my email.
> 
> As for you suggestion, Ronni, I have tried booting with the superdrive 
> attached...no dice...unfortunately
> 
> Cheers
> 
> Rosemary Spark
> PO Box 781
> South Fremantle WA 6162 Australia
> Phone: + 61 8 94336609
> Mobile: 0414268043
> arkaysp...@gmail.com 
> On 15 July 2017 at 14:43, Rosemary Spark  > wrote:
> Hi there,
> I've got a problem with my usb superdrive. I plug in, put in disc. It makes 
> noises then spits out disc without showing up on desktop or loading. I tried 
> it in my husband's macbook pro (13 in early 2013) and it works fine!
> So far tried with no success:
> different discs prerecorded and blank
> the other usb port.
> rebooted the computer
> dragged to desktop CD Info.cidb and re-started
> reset PRAM
> reset SMC
> 
> Any suggestions?
> 
> MacBook Pro (Retina, 15-inch, Early 2013) running Sierra 10.12.6
> 
> Cheers
> Rosemary
> Rosemary Spark
> PO Box 781
> South Fremantle WA 6162 Australia
> Phone: + 61 8 94336609 
> Mobile: 0414268043 
> arkaysp...@gmail.com 


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Re: usb superdrive not loading discs

[Rosemary Spark]

 Ronni's answer to my question about the super drive appeared in the
archive but did not come through my email.

As for you suggestion, Ronni, I have tried booting with the superdrive
attached...no dice...unfortunately

Cheers

Rosemary Spark
PO Box 781
South Fremantle WA 6162 Australia
Phone: + 61 8 94336609
Mobile: 0414268043
arkaysp...@gmail.com

On 15 July 2017 at 14:43, Rosemary Spark  wrote:

> Hi there,
> I've got a problem with my usb superdrive. I plug in, put in disc. It
> makes noises then spits out disc without showing up on desktop or loading.
> I tried it in my husband's macbook pro (13 in early 2013) and it works fine!
> So far tried with no success:
> different discs prerecorded and blank
> the other usb port.
> rebooted the computer
> dragged to desktop CD Info.cidb and re-started
> reset PRAM
> reset SMC
>
> Any suggestions?
>
> MacBook Pro (Retina, 15-inch, Early 2013) running Sierra 10.12.6
>
> Cheers
> Rosemary
>
> Rosemary Spark
> PO Box 781
> South Fremantle WA 6162 Australia
> Phone: + 61 8 94336609 <(08)%209433%206609>
> Mobile: 0414268043 <0414%20268%20043>
> arkaysp...@gmail.com
>
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Re: usb superdrive not loading discs

[Ronni Brown]

Just quick reply.
1. Shutdown your MacBook Pro
2. Plug in the Superdrive
3. Boot MacBook Pro with the Superdrive plugged in

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

macOS Sierra 10.12.5


> On 15 Jul 2017, at 2:43 pm, Rosemary Spark  wrote:
> 
> Hi there,
> I've got a problem with my usb superdrive. I plug in, put in disc. It makes 
> noises then spits out disc without showing up on desktop or loading. I tried 
> it in my husband's macbook pro (13 in early 2013) and it works fine!
> So far tried with no success:
> different discs prerecorded and blank
> the other usb port.
> rebooted the computer
> dragged to desktop CD Info.cidb and re-started
> reset PRAM
> reset SMC
> 
> Any suggestions?
> 
> MacBook Pro (Retina, 15-inch, Early 2013) running Sierra 10.12.6
> 
> Cheers
> Rosemary
> Rosemary Spark
> PO Box 781
> South Fremantle WA 6162 Australia
> Phone: + 61 8 94336609 
> Mobile: 0414268043 
> arkaysp...@gmail.com 
-- The WA Macintosh User Group Mailing List --
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usb superdrive not loading discs

[Rosemary Spark]

Hi there,
I've got a problem with my usb superdrive. I plug in, put in disc. It makes
noises then spits out disc without showing up on desktop or loading. I
tried it in my husband's macbook pro (13 in early 2013) and it works fine!
So far tried with no success:
different discs prerecorded and blank
the other usb port.
rebooted the computer
dragged to desktop CD Info.cidb and re-started
reset PRAM
reset SMC

Any suggestions?

MacBook Pro (Retina, 15-inch, Early 2013) running Sierra 10.12.6

Cheers
Rosemary

Rosemary Spark
PO Box 781
South Fremantle WA 6162 Australia
Phone: + 61 8 94336609 <(08)%209433%206609>
Mobile: 0414268043 <0414%20268%20043>
arkaysp...@gmail.com
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