RE: [wdvltalk] FTP Problems

2005-11-24 Thread Cheryl D Wise
Have you had them check their firewall? Flush the DNS cache? Run a tracert
from their machine to see when the DNS look-up is failing?


Cheryl D. Wise
MS FrontPage MVP
Certified Professional Web Developer
Online instructor led training in FrontPage, Web Accessibility & Illustrator
See http://starttoweb.com 

-Original Message-
From: Peter MacGregor [mailto:[EMAIL PROTECTED] 
Sent: Thursday, November 24, 2005 4:54 AM
To: wdvltalk@lists.wdvl.com
Subject: RE: [wdvltalk] FTP Problems

Yes there is a host - I host it!! The site has been running for over a year
and this is the only time we've had any problems! I update other pages from
time to time but can't always be around fort the weekly one.

Thanks to everyone for your ideas - I'll try them out with the client next
week (he's away today).


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RE: [wdvltalk] FTP Problems

2005-11-24 Thread Peter MacGregor
Yes there is a host - I host it!! The site has 
been running for over a year and this is the only 
time we've had any problems! I update other pages 
from time to time but can't always be around fort the weekly one.


Thanks to everyone for your ideas - I'll try them 
out with the client next week (he's away today).


Peter


At 09:56 24/11/2005, you wrote:


Peter,

> The problem is, when we try to connect from his machine to
> the server, Cute comes back with the message "Cannot resolve
> ftp..org.uk".

OK, first things first - is there actually a host at ftp..org.uk?

Get your client to try these two from the command line:

> ftp ftp..org.uk
> ftp www..org.uk

Cheers
Jon


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RE: [wdvltalk] FTP Problems

2005-11-24 Thread Jon Haworth
Peter,

> The problem is, when we try to connect from his machine to 
> the server, Cute comes back with the message "Cannot resolve 
> ftp..org.uk". 

OK, first things first - is there actually a host at ftp..org.uk? 

Get your client to try these two from the command line:

> ftp ftp..org.uk
> ftp www..org.uk

Cheers
Jon


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RE: [wdvltalk] FTP Problems

2005-11-23 Thread Todd Richards
Hi Peter -

I went through something similar about a month ago.  A client was trying to
connect to my FTP site, but it was not resolving.  However, I was able to
access it from several different PCs.  Come to find out, it was the built-in
firewall in XP.  Just out of curiosity, I would disable his firewall and see
if that lets him connect.

Todd
 

-Original Message-
From: Peter MacGregor [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, November 23, 2005 11:54 AM
To: wdvltalk@lists.wdvl.com
Subject: [wdvltalk] FTP Problems

I am tearing my hair out with this one!

I have a page that I can upload to a client site. My machine runs 
WindowsXP and I use CuteFTP 7.0 for uploading. It is changed on a 
weekly basis and my client is happy to undertake the uploading 
himself to save having to send it to me and then perhaps wait a few 
days if I am away before it gets uploaded.

The problem is, when we try to connect from his machine to the 
server, Cute comes back with the message "Cannot resolve 
ftp..org.uk". I've deleted and set up the FTP data in Cute myself 
- several times and made sure the user name and password is correct.. 
I've taken a copy of his page on disk and uploaded it from my machine 
via Cute - no problem. Everything fine. Page displays OK.

I've then taken a copy of both his version and one I've modified but 
also uploaded from my machine and tried to upload again from his 
machine - but get the same message from Cute!

Anyone any clues. I don't believe it is the page (just trying to 
eliminate every possibility) as we don't get as far as making 
a  connection, never mind upload the page!

He is also running WindowsXP and bought CuteFTP 7.0 so everything was 
identical. He has a dial-up connection while I have broadband - they 
are the only differences.

Any sane and sensible ideas - and even a few whacky ones at this 
stage! - very welcome.

Thanks

Peter MacGregor


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Re: [wdvltalk] FTP Problems

2005-11-23 Thread michael ensor
- Original Message - 
From: "Peter MacGregor" 
Sent: Thursday, November 24, 2005 6:54 AM
Subject: [wdvltalk] FTP Problems


: The problem is, when we try to connect from his machine to the 
: server, Cute comes back with the message "Cannot resolve 
: ftp..org.uk".

: He is also running WindowsXP and bought CuteFTP 7.0 so everything was 
: identical. He has a dial-up connection while I have broadband - they 
: are the only differences.

You don't say which version of XP the client is running, Home or Professional, 
however a stab in the dark: XP FTP security settings may need tweaking; 
stab in the dark: [2] static or dynamic IP addresses?

this article may help:
http://www.pcstats.com/articleview.cfm?articleID=1491

Also out of curiosity, has he tried with the 'native' FTP server in Windows XP?



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