Re: [libreoffice-website] Bug Submission Assistant unusable in multiple browsers
Hi, Am 18.02.2012 05:16, schrieb Kal Sze (@k_sze): The Bug Submission Assistant doesn't seem to work in any of Internet Explorer 8, Google Chrome 17.0.963.56, or Mozilla Firefox 10.0.2 for Windows (32-bit). I go to https://www.libreoffice.org/get-help/bug/ https://www.libreoffice.org/get-help/bug/ and nothing seems to happen after most of the page has loaded. The right side (where I expect to see textboxes to allow me to input username and password) remains completely blank. If I hover the mouse over the actual bug reporting area (which says Sign in, Component, Subcomponent, etc., below the navigation bar), the cursor changes to the arrow-with-a-small-hourglass and it's stuck like that for all eternity. I do confirm this problem for Firefox 10.0.1 on Ubuntu 11.10. Stefan -- LibreOffice - Die Freiheit nehm' ich mir! -- Unsubscribe instructions: E-mail to website+h...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/website/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-website] Askbot at ask.libreoffice.org
Le 13/02/2012 09:00, Marc Paré a écrit : Bonjour Jean-Baptiste, [...] OpenID does have support from most large internet organizations. Yes, it is the problem for me: the business of many of these organizations is to sell private data. Best regards. JBF -- Seuls des formats ouverts peuvent assurer la pérennité de vos documents. -- Unsubscribe instructions: E-mail to website+h...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/website/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-website] Bug Submission Assistant unusable in multiple browsers
On 18-02-2012 05:16, Kal Sze (@k_sze) wrote: I go to https://www.libreoffice.org/get-help/bug/ and nothing seems to happen after most of the page has loaded. There seem to be several problems. The page loads the assistant in an iframe: https://www.libreoffice.org/bugassistant/libreoffice/bug/bug.html?version=4 this page contains relative links to e.g. /enter_bug.cgi which is not found on the https://www.libreoffice.org/ server. It should probably point to the same url on https://bugs.freedesktop.org . But that server seems to be down at the moment. The assistant seems odd in that it has its own graphical style and its own implementation (neither part of the cms nor bugzilla). -- Anders -- Unsubscribe instructions: E-mail to website+h...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/website/ All messages sent to this list will be publicly archived and cannot be deleted
[libreoffice-website] http://ask.libreoffice.org/
Hi all, I can't get the Ask LibO page [1]. Is there a problem with the server? [1] http://ask.libreoffice.org/ -- Grüße k-j -- Unsubscribe instructions: E-mail to website+h...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/website/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-website] http://ask.libreoffice.org/
Hi, we just had a fail event of the first hard disk on the host server of askbot. The HDD was exchanged, sorry for the inconveniences. Cu, Alex -- Alexander Werner a...@documentfoundation.org Admin Team of The Document Foundation -- Unsubscribe instructions: E-mail to website+h...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/website/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-website] http://ask.libreoffice.org/
Hi, klaus-jürgen weghorn ol wrote on 2012-02-18 12:02: I can't get the Ask LibO page [1]. Is there a problem with the server? [1] http://ask.libreoffice.org/ we had a hard disk failure on the RAID array. Changed the disk, everything should be back to normal now. Florian -- Florian Effenberger flo...@documentfoundation.org Chairman of the Board at The Document Foundation Tel: +49 8341 99660880 | Mobile: +49 151 14424108 Skype: floeff | Twitter/Identi.ca: @floeff -- Unsubscribe instructions: E-mail to website+h...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/website/ All messages sent to this list will be publicly archived and cannot be deleted
[libreoffice-website] Re: http://ask.libreoffice.org/
Le 2012-02-18 06:02, klaus-jürgen weghorn ol a écrit : Hi all, I can't get the Ask LibO page [1]. Is there a problem with the server? [1] http://ask.libreoffice.org/ OK with me here. Maybe try again? Marc -- Unsubscribe instructions: E-mail to website+h...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/website/ All messages sent to this list will be publicly archived and cannot be deleted
[libreoffice-website] Ask LibO
Hi Alexander, *, when I get on the Ask LibO page [1] there are some things that I miss: 1. A short description on the main page for what this website is. The About [2] is only in the footer and no one will see this and your comment [3] isn't really on a eye catcher place but on the bottom of the list. Is it possible to get this always on the top? 2. On top a sentence appear: First time here? Check out the FAQ!. I miss a link to the FAQs [4]. 3. I miss a link to our main page [5]. [1] http://ask.libreoffice.org/ [2] http://ask.libreoffice.org/about/ [3] http://ask.libreoffice.org/question/1/welcome-to-asklibo [4] http://ask.libreoffice.org/faq/ [5] http://www.libreoffice.org/ -- Grüße k-j -- Unsubscribe instructions: E-mail to website+h...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/website/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-website] Bug Submission Assistant unusable in multiple browsers
Hi Anders, *, On Sat, Feb 18, 2012 at 11:46 AM, Anders Holbøll anders...@gmail.com wrote: On 18-02-2012 05:16, Kal Sze (@k_sze) wrote: I go to https://www.libreoffice.org/get-help/bug/ and nothing seems to happen after most of the page has loaded. There seem to be several problems. The page loads the assistant in an iframe: Yes, https://www.libreoffice.org/bugassistant/libreoffice/bug/bug.html?version=4 this page contains relative links to e.g. /enter_bug.cgi which is not found on the https://www.libreoffice.org/ server. It is, as it is proxied through. (and well, now isn't as freedesktop.org's bugzilla is down) It should probably point to the same url on https://bugs.freedesktop.org . But that server seems to be down at the moment. Exactly. The bugassistant is a proxy to freedesktop.org's bugzilla, not a separate instance. So when bugs.freedesktop.org is down, so is the bugassistant. The assistant seems odd in that it has its own graphical style and its own implementation (neither part of the cms nor bugzilla). Yes, it's not part of the cms - the sources are http://cgit.freedesktop.org/libreoffice/website/ (there's also unrelated and old stuff, only the bug directory on master branch is of interest) ciao Christian -- Unsubscribe instructions: E-mail to website+h...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/website/ All messages sent to this list will be publicly archived and cannot be deleted
[libreoffice-website] Piwik site slow
Hello, it seems the Piwik site is rather slow - no matter if invoked via e.g. the Wiki, or directly with piwik.documentfoundation.org @cloph or anyone else: Can you check? The load on the respective machine looks rather ok, so maybe it's a different problem. Thanks, Florian -- Florian Effenberger flo...@documentfoundation.org Chairman of the Board at The Document Foundation Tel: +49 8341 99660880 | Mobile: +49 151 14424108 Skype: floeff | Twitter/Identi.ca: @floeff -- Unsubscribe instructions: E-mail to website+h...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/website/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-website] Piwik site slow
Hi Florian, *; On Sat, Feb 18, 2012 at 3:33 PM, Florian Effenberger flo...@documentfoundation.org wrote: it seems the Piwik site is rather slow - no matter if invoked via e.g. the Wiki, or directly with piwik.documentfoundation.org Cannot see a problem here. @cloph or anyone else: Can you check? The load on the respective machine looks rather ok, so maybe it's a different problem. It is rather heavily impacted by mysqldump though - so if the backup was running, that would explain it. ciao Christian -- Unsubscribe instructions: E-mail to website+h...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/website/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-website] Piwik site slow
Hi, Christian Lohmaier wrote on 2012-02-18 15:41: It is rather heavily impacted by mysqldump though - so if the backup was running, that would explain it. indeed, that might be the culprit - it works fine now. Thanks for letting me know - maybe we should limit the mysqlump with nice or something like that in the future. Loading wiki pages was really annoying during the slowness. Florian -- Florian Effenberger flo...@documentfoundation.org Chairman of the Board at The Document Foundation Tel: +49 8341 99660880 | Mobile: +49 151 14424108 Skype: floeff | Twitter/Identi.ca: @floeff -- Unsubscribe instructions: E-mail to website+h...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/website/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-website] Piwik site slow
Hi Florian, *, On Sat, Feb 18, 2012 at 3:51 PM, Florian Effenberger flo...@documentfoundation.org wrote: Christian Lohmaier wrote on 2012-02-18 15:41: [pwik slow loading during mysqldump] Loading wiki pages was really annoying during the slowness. It should not have any impact on loading wiki pages though. Your browser might show the spinning/busy indicator that it is not finished with loading everything, but as the piwik stuff is included at the bottom of the page, all layout information is present already, and it should not have any impact on rendering of the page. ciao Christian -- Unsubscribe instructions: E-mail to website+h...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/website/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-website] Piwik site slow
Hi, Christian Lohmaier wrote on 2012-02-18 16:01: It should not have any impact on loading wiki pages though. Your browser might show the spinning/busy indicator that it is not finished with loading everything, but as the piwik stuff is included at the bottom of the page, all layout information is present already, and it should not have any impact on rendering of the page. while I saw Loading piwik.documentfoundation.org, e.g. the wiki search simply did not work. It started to work only after loading was complete. Florian -- Florian Effenberger flo...@documentfoundation.org Chairman of the Board at The Document Foundation Tel: +49 8341 99660880 | Mobile: +49 151 14424108 Skype: floeff | Twitter/Identi.ca: @floeff -- Unsubscribe instructions: E-mail to website+h...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/website/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-website] updated Get Help page
On Sat, 2012-02-18 at 13:09 +0100, Anders Holbøll wrote: On 17-02-2012 22:09, drew wrote: Went ahead and removed the section on forums, with links to old sites, from the 'Get Help' page and replaced with a section on, and link to, the new AskLibo site. (also changed the order so this AskLibo section comes now before the section on Nabble) Simplification is a good thing, especially on a help site. But I think the page still seem as a wall of text and a bit overwhelming. Yeah - had the same thought. Maybe it would be helpful to group the page in two sections/columns: the interactive (ask-lo, mailinglists, nabble, irc) and the documentation (the rest)? Many of the items have multiple links to the same place. This is not helpful because there is more options to consider, when you don't know that they do the same thing. E.g. the documentation section have two links to the same place and the Nabble section have four. Yes - I'll try to trim that down. It seems to me that the FAQ should be removed since its function is the same as the Ask site which has the added benefit of being dynamic and therefor up-to-date. So I think the useful questions should be moved to the ask site and some could probably be retired (e.g. Where to get support? is quite artificial since if the user found it, they already found the support section). On the question of moving the FAQ - maybe.. I'm not really certain that it would be truly redundant. (though the question you reference, yes does seem to be just that, redundant) I have been hanging out in the IRC-channels the past days and it seems to me, that there is few questions that get a good answer (either because there is no one around, they are asking in #documentfoundation or nobody knows). Also it seems to be inefficient to help one user at a time. So it seems that IRC should not be advertised as a place for end-user help. To many help options spreads the resources to thin. Perhaps a bot could post new questions from the Ask site into the channel, just as new bugs in bugzilla are posted to the developer channel, for those that really like IRC. (Just as a bot might post a digest of the unanswered Ask-questions to the mailing list weekly?) IRC - personally I would totally drop it for user support. Helping one user at a time, yes I suppose that is a quaint idea. I think that the sections for mailing lists and Nabble (as others have said, it should just be called the web interface) should be combined since they are two interfaces to the same thing. yes that sounds about right IMO. I'll try to actually implement a few of those ideas today and ping back afterwards. //drew -- Unsubscribe instructions: E-mail to website+h...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/website/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-website] Askbot at ask.libreoffice.org
Le 18/02/2012 18:06, drew a écrit : On Sat, 2012-02-18 at 11:30 +0100, Jean-Baptiste Faure wrote: Le 13/02/2012 09:00, Marc Paré a écrit : Bonjour Jean-Baptiste, [...] OpenID does have support from most large internet organizations. Yes, it is the problem for me: the business of many of these organizations is to sell private data. Would using an account from http://launchpad.net be sufficient? Frankly, I do not know, these authentication questions are not clear at all for me. What I know is that I see more and more websites where you need a Facebook, Twitter, Google+, etc. account to login and I do not like that. For me, each website should be able to guaranty its users that what it knows from them will not be shared with others unless the user accepts/wants that expressly. best regards. JBF -- Seuls des formats ouverts peuvent assurer la pérennité de vos documents. -- Unsubscribe instructions: E-mail to website+h...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/website/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-website] Askbot at ask.libreoffice.org
Hello, Jean-Baptiste Faure wrote on 2012-02-18 18:40: Frankly, I do not know, these authentication questions are not clear at all for me. What I know is that I see more and more websites where you need a Facebook, Twitter, Google+, etc. account to login and I do not like that. For me, each website should be able to guaranty its users that what it knows from them will not be shared with others unless the user accepts/wants that expressly. the problem with AskBot is that it has some glitches with the user-id based login system. Until we have resolved these, the only login options are, unfortunately, the ones you've mentioned. Florian -- Florian Effenberger flo...@documentfoundation.org Chairman of the Board at The Document Foundation Tel: +49 8341 99660880 | Mobile: +49 151 14424108 Skype: floeff | Twitter/Identi.ca: @floeff -- Unsubscribe instructions: E-mail to website+h...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/website/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-website] Askbot at ask.libreoffice.org
Hi Florian, Le 18/02/2012 18:42, Florian Effenberger a écrit : Hello, Jean-Baptiste Faure wrote on 2012-02-18 18:40: Frankly, I do not know, these authentication questions are not clear at all for me. What I know is that I see more and more websites where you need a Facebook, Twitter, Google+, etc. account to login and I do not like that. For me, each website should be able to guaranty its users that what it knows from them will not be shared with others unless the user accepts/wants that expressly. the problem with AskBot is that it has some glitches with the user-id based login system. Until we have resolved these, the only login options are, unfortunately, the ones you've mentioned. I understand, thank you for the explanation. I can wait until the problem is resolved. :-) Best regards. JBF -- Seuls des formats ouverts peuvent assurer la pérennité de vos documents. -- Unsubscribe instructions: E-mail to website+h...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/website/ All messages sent to this list will be publicly archived and cannot be deleted