Re: [libreoffice-website] AskLO feedback "two word" typing fails bigtime

2013-03-15 Thread Kracked_P_P---webmaster

On 03/14/2013 11:45 PM, Robinson Tryon wrote:

On Thu, Mar 14, 2013 at 10:39 PM, Robinson Tryon
 wrote:

On Thu, Mar 14, 2013 at 10:23 PM, Kracked_P_P---webmaster
 wrote:

I was trying to give a feedback to the AskLO system.

I typed the required words and it just gave me more words.
I typed each set till I typed over 20 different ones.

Ah, okay. Is there a CAPTCHA in place on the feedback form?
http://ask.libreoffice.org/en/feedback/?next=/en/questions/

(I don't see a CAPTCHA when I go to that page, but that might be
because my account has moderator status)

I just created a new unprivileged test account, and didn't encounter
any errors, speedbumps or 'human challenges' (e.g. CAPTCHA) when
sending feedback to the mods or creating a new Question[1].

What mechanism are you using to send feedback? Do you experience the
same problem if you switch browsers, OSes, or machines?

Thanks,
--R

[1] Testing with Chromium 25.0.1364 on Ubuntu 12.04.2




I use Firefox 19.0.2 on a 64-bit Ubuntu 12.04/MATE system.






--
Unsubscribe instructions: E-mail to website+h...@global.libreoffice.org
Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
List archive: http://listarchives.libreoffice.org/global/website/
All messages sent to this list will be publicly archived and cannot be deleted



Re: [libreoffice-website] AskLO feedback "two word" typing fails bigtime

2013-03-14 Thread Robinson Tryon
On Thu, Mar 14, 2013 at 10:39 PM, Robinson Tryon
 wrote:
> On Thu, Mar 14, 2013 at 10:23 PM, Kracked_P_P---webmaster
>  wrote:
>>
>> I was trying to give a feedback to the AskLO system.
>>
>> I typed the required words and it just gave me more words.
>> I typed each set till I typed over 20 different ones.
>
> Ah, okay. Is there a CAPTCHA in place on the feedback form?
> http://ask.libreoffice.org/en/feedback/?next=/en/questions/
>
> (I don't see a CAPTCHA when I go to that page, but that might be
> because my account has moderator status)

I just created a new unprivileged test account, and didn't encounter
any errors, speedbumps or 'human challenges' (e.g. CAPTCHA) when
sending feedback to the mods or creating a new Question[1].

What mechanism are you using to send feedback? Do you experience the
same problem if you switch browsers, OSes, or machines?

Thanks,
--R

[1] Testing with Chromium 25.0.1364 on Ubuntu 12.04.2

-- 
Unsubscribe instructions: E-mail to website+h...@global.libreoffice.org
Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
List archive: http://listarchives.libreoffice.org/global/website/
All messages sent to this list will be publicly archived and cannot be deleted



Re: [libreoffice-website] AskLO feedback "two word" typing fails bigtime

2013-03-14 Thread Robinson Tryon
On Thu, Mar 14, 2013 at 10:23 PM, Kracked_P_P---webmaster
 wrote:
>
> I was trying to give a feedback to the AskLO system.
>
> I typed the required words and it just gave me more words.
> I typed each set till I typed over 20 different ones.

Ah, okay. Is there a CAPTCHA in place on the feedback form?
http://ask.libreoffice.org/en/feedback/?next=/en/questions/

(I don't see a CAPTCHA when I go to that page, but that might be
because my account has moderator status)

> Also the "words" seem to be in "English" and one that seems not to be a word
> at all.  That "non-English" word seems to be the problem since it can be
> hard to read and just a bunch of random letters.
>
> So is there any thing going on with that system or am I just blind and
> cannot read any of the words?  I am not blind.

I'll make sure that someone tests this out today/tomorrow. If the
interface is broken, I'll make sure to ping the appropriate people on
the infrastructure team to investigate. If the interface is just
confusing, then we can discuss possible solutions.

Regarding feedback for the Ask site, unless the matter is private,
please feel free to send an email to the website list and preface it
with 'AskLO', 'ASKLIBREOFFICE' (the naming convention on FDO), or
something similar. If the mods don't get back to you within a day or
two, please feel free to ping me, as sometimes the LibreOffice email
piles up in my inbox!


Cheers,
-- Robinson 'qubit' Tryon

-- 
Unsubscribe instructions: E-mail to website+h...@global.libreoffice.org
Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
List archive: http://listarchives.libreoffice.org/global/website/
All messages sent to this list will be publicly archived and cannot be deleted