Re: [libreoffice-website] Re: On forums for LibreOffice

2011-04-29 Thread Andrea Pescetti
On 28/04/2011 Christian Lohmaier wrote:
> fragmentation of the knowledge, etc. There just is no point in
> creating more and more forums.

I agree on this.

> The problem is with the ads the libreofficeforum.org uses.

Yes, so far. But once this is solved, there could still be problems with
the domain name and the LibreOffice Trademark Policy
http://wiki.documentfoundation.org/TradeMark_Policy
("Non Permitted Use: ... any way that indicates a greater degree of
association between you and TDF than actually exists"). But I don't know
how this and other parts of the Trademark Policy must be interpreted in
concrete terms.

Regards,
  Andrea.


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Re: [libreoffice-website] Re: On forums for LibreOffice

2011-04-28 Thread drew
Hi and sorry for top posting here, but I think you will forgive me.

I just wanted to copy the text of a message i put to the discussion
going on in the Admin section of the OO.o community forum about my
request there - why? Because it fits here also - I really an happy about
some of the questions here and how they are phrased and as in that
message will directly pass on my thoughts to each - but tomorrow sorry

---
Good morning from Cumberland,

I can't say I didn't expect to see some good questions and well thought
opinions, nor that I would get a few PMs and emails - I am a bit
surprised by how many of each I've received and truly am surprised, in a
good way, by who some of those mails are from. There are many direct
questions I need to address on this discussion thread and on mailing
lists. that will require some back and forth of posts.

I ask your indulgence however for today - there is also a meeting this
afternoon on other LibreOffice subjects that will take all my time
today, but I will, without fail tomorrow morning. I'll try to respond to
some of the direct correspondence late this evening, for some it will be
to ask if I can copy the mail to this list and answer/discuss your
questions here in public (tomorrow).

Thanks very much and I'll be looking forward to tomorrow,

Sincerely

Drew
---


On Thu, 2011-04-28 at 13:26 +0200, Christian Lohmaier wrote:
> Hi Michael, *,
> 
> On Wed, Apr 27, 2011 at 11:12 PM, Michael Münch  
> wrote:
> >
> > I know there are a lot of discussions already going on in this thread
> > but do we already have a consensus about linking to webforums not driven
> > by the document foundation?
> 
> It's not a question who runs the forum - in fact there is no forum run
> by "The Document Foundation" - and none is planned, as there are other
> forums already, and creating yet another one would just cause
> fragmentation of the knowledge, etc. There just is no point in
> creating more and more forums.
> 
> The problem is with the ads the libreofficeforum.org uses.
> 
> > Apart from minor problems, like if one specific forum has to many/the
> > wrong type of ads, what do you want to express with such a link. I would
> > say most of the visitors will see it as an "we approve and recommend
> > this forum" whatever the exact phrasing of the sentence above the links
> > will be.
> 
> Exactly. And "approving" a forum that shows ads is what I personally
> have a problem with. (and others share similar feelings)
> 
> > But can you really officially approve a forum that is not running on
> > your own infrastructure?
> 
> Yes..
> 
> > What do you know about the privacy of the
> > userdata and if it they are processed accordantly to the different laws
> 
> Well, wherever the forum is hosted, it should have proper privacy statements.
> 
> > (see the SONY/Apple discussions now in the media). What about rude
> > behaviour/harassment in personal messages as an other example. The
> > hardest consequence you can take if the forum gets out of hand is to
> > remove the link and this is a rather weak one. But that this forum was
> > linked officially linked from our website will be remembered much
> > longer.
> 
> Well if the forum gets out of hands wrt. low quality of answers/no
> answers at all or problems with moderators and spamming, the problem
> solves itself. And yes, removing the link would be the only option.
> But a forum that is treated as a valuable ressource by its users will
> not degrade that easily. It's only those forums that don't have a
> strong userbase that will rot along.
> 
> > [...]
> > If somewhat later there are enough resources to build up an forum on own
> > infrastructure
> 
> It's not about the ressources. It's about whether it makes sense or
> not. And IMHO it absolutely doesn't make sense to setup an own
> user-support forum.
> 
> > with a detailed plan how to connect threads about bugs
> > with bugzilla in both directions, how to take input from the forum into
> > the mailing lists / teams / committees and how to keep the users up to
> > date about the discussions on the mailing lists.
> 
> Duplication of that info/forwarding it to relevant parties is up to
> the users frequenting the forums.
> 
> ciao
> Christian
> 



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Re: [libreoffice-website] Re: On forums for LibreOffice

2011-04-28 Thread Christian Lohmaier
Hi Michael, *,

On Wed, Apr 27, 2011 at 11:12 PM, Michael Münch  wrote:
>
> I know there are a lot of discussions already going on in this thread
> but do we already have a consensus about linking to webforums not driven
> by the document foundation?

It's not a question who runs the forum - in fact there is no forum run
by "The Document Foundation" - and none is planned, as there are other
forums already, and creating yet another one would just cause
fragmentation of the knowledge, etc. There just is no point in
creating more and more forums.

The problem is with the ads the libreofficeforum.org uses.

> Apart from minor problems, like if one specific forum has to many/the
> wrong type of ads, what do you want to express with such a link. I would
> say most of the visitors will see it as an "we approve and recommend
> this forum" whatever the exact phrasing of the sentence above the links
> will be.

Exactly. And "approving" a forum that shows ads is what I personally
have a problem with. (and others share similar feelings)

> But can you really officially approve a forum that is not running on
> your own infrastructure?

Yes..

> What do you know about the privacy of the
> userdata and if it they are processed accordantly to the different laws

Well, wherever the forum is hosted, it should have proper privacy statements.

> (see the SONY/Apple discussions now in the media). What about rude
> behaviour/harassment in personal messages as an other example. The
> hardest consequence you can take if the forum gets out of hand is to
> remove the link and this is a rather weak one. But that this forum was
> linked officially linked from our website will be remembered much
> longer.

Well if the forum gets out of hands wrt. low quality of answers/no
answers at all or problems with moderators and spamming, the problem
solves itself. And yes, removing the link would be the only option.
But a forum that is treated as a valuable ressource by its users will
not degrade that easily. It's only those forums that don't have a
strong userbase that will rot along.

> [...]
> If somewhat later there are enough resources to build up an forum on own
> infrastructure

It's not about the ressources. It's about whether it makes sense or
not. And IMHO it absolutely doesn't make sense to setup an own
user-support forum.

> with a detailed plan how to connect threads about bugs
> with bugzilla in both directions, how to take input from the forum into
> the mailing lists / teams / committees and how to keep the users up to
> date about the discussions on the mailing lists.

Duplication of that info/forwarding it to relevant parties is up to
the users frequenting the forums.

ciao
Christian

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Re: [libreoffice-website] Re: On forums for LibreOffice

2011-04-27 Thread Michael Münch
Hi *,

Am Dienstag, den 26.04.2011, 20:17 +0800 schrieb David Nelson:
> Hi, :-)
> 
> I've updated the Getting Help page on LibreOffice.org with links to
> some external forums, and also added information about the Nabble
> gateway to put it forward more prominently. See [1].
> 
> [1] http://www.libreoffice.org/get-help/
> 
> David Nelson

I know there are a lot of discussions already going on in this thread
but do we already have a consensus about linking to webforums not driven
by the document foundation?

Apart from minor problems, like if one specific forum has to many/the
wrong type of ads, what do you want to express with such a link. I would
say most of the visitors will see it as an "we approve and recommend
this forum" whatever the exact phrasing of the sentence above the links
will be.

But can you really officially approve a forum that is not running on
your own infrastructure? What do you know about the privacy of the
userdata and if it they are processed accordantly to the different laws
(see the SONY/Apple discussions now in the media). What about rude
behaviour/harassment in personal messages as an other example. The
hardest consequence you can take if the forum gets out of hand is to
remove the link and this is a rather weak one. But that this forum was
linked officially linked from our website will be remembered much
longer.

On the other hand what can we gain from it? The most often heard
argument is that the ordinary user expects a web based forum, but to be
honest if this user already knows about his preference of web forums
instead of mailing lists, does he really look for a link on the
libreoffice webpage or does he rather go to google.com and type
"libreoffice forum". 

I do not feel that these links are worth all these mails, discussions
and anger.

If somewhat later there are enough resources to build up an forum on own
infrastructure with a detailed plan how to connect threads about bugs
with bugzilla in both directions, how to take input from the forum into
the mailing lists / teams / committees and how to keep the users up to
date about the discussions on the mailing lists. 
Then is the time to think about the topic web forum again.


Michael


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Re: [libreoffice-website] Re: On forums for LibreOffice

2011-04-27 Thread drew
On Wed, 2011-04-27 at 00:59 +0200, Christian Lohmaier wrote:
> Hi *,
> 
> On Tue, Apr 26, 2011 at 5:48 PM, drew  wrote:
> > On Tue, 2011-04-26 at 23:40 +0800, David Nelson wrote:
> >> On Tue, Apr 26, 2011 at 23:43, Charles-H. Schulz
> >>  wrote:
> >
> > Also, if no one minds I would like to start a new thread on the discuss
> > list for this, the current one is a bit long in the tooth - but before I
> > do would like to do two things:
> >
> > One - a quick run over the the OO.o user services admin board to make a
> > proposal to them, which I think they will be ok with and would like to
> > be sure before I offer it as a compromise.
> 
> Is this sentence missing a part? I don't fully understand it. What
> proposal do you want to make? The OOo users.services forum is already
> stating that's a resource for both OOo a well as LO users. 

Hello Christian,

It was a bit vague, yes.

Well, here is the rest of it.

Yesterday I initiated a conversation with the OO.o Community Forum
administrators about opening a LibreOffice specific sub-forum at the
site. This is a large step beyond just having the name LibreOffice in
the header.

(as an aside, and since there seems to be some confusion on this - the
Community Forum is not official in that Oracle has no ownership or
management role in the forum, it offers gratis hosting services only,
the site is owned and managed by the Volunteers Group within the forum)

The LibreOffice forum would be a sub-form within the overall site
structure, and as such can be referenced directly from a URL - so for
instance instead of listing "OpenOffice.org User Services Forum" on our
support page the link could be "LibreOffice Forum at OpenOffice.org
Community Forums" and have the link take the user directly to the
LibreOffice specific section.

The LibreOffice sub-forum would be added at the lop level of the English
OO.o Forum (for now this would be the English forum only), for
visibility to suers enter the forums normally. (NOT at the Language
level which is the very top of the site hierarchy)

This would be a flat forum, no module breakdown, so this is a compromise
for now - of course the module areas are available as normal to the
users and moderators can move messages to appropriate area when needed.

I'll skip more details for this email, but can cover those as needed.

So where is that is - One of the moderators wrote a, well thought out,
argument against doing this, another wrote a strong argument for doing
this (including possibilities as to where this could lead) - each asked
a few questions of me during that and the responses are included.

Today, I will create a voting poll for the general membership (Vols
Group) an draft a message to the members presenting the idea and calling
for the vote. The poll will run for 7 days or until all members have
voted, if 7 days a simple majority will carry the vote.

Please - thoughts and questions from everyone.

Thanks

Drew





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Re: [libreoffice-website] Re: On forums for LibreOffice

2011-04-26 Thread Christian Lohmaier
Hi *,

On Tue, Apr 26, 2011 at 5:48 PM, drew  wrote:
> On Tue, 2011-04-26 at 23:40 +0800, David Nelson wrote:
>> On Tue, Apr 26, 2011 at 23:43, Charles-H. Schulz
>>  wrote:
>
> Also, if no one minds I would like to start a new thread on the discuss
> list for this, the current one is a bit long in the tooth - but before I
> do would like to do two things:
>
> One - a quick run over the the OO.o user services admin board to make a
> proposal to them, which I think they will be ok with and would like to
> be sure before I offer it as a compromise.

Is this sentence missing a part? I don't fully understand it. What
proposal do you want to make? The OOo users.services forum is already
stating that's a resource for both OOo a well as LO users. But that is
one of the *.services.openoffice.org parts that are hosted at Oracle
in Hamburg IIRC, so future of the server is not clear. It might move
to OSUOSL that is running other parts of the OOo infrastructure.

> A plan?

Sure - and to be clear about it:

* I have a problem with flagging a forum that uses ads as "official"
* I don't have a problem with listing it with the additional remark
"makes use of ads" or similar.
* I have a problem with listing the "ads-forum" when the other
existing ones are not listed at the same place.

So I'd very much prefer this:
* Having the forum that is now users.services.openoffice.org as the
"official" one - but that of course depends son the future of the
OOo-Project and its infrastructure.
* Listing other forums in two categories: Those with adds, and those
that are ads-free And that list should be pretty complete as to our
best knowledge. i.e. libreofficeforum.org (uses ads)
libreoffice-forum.de (ads-free), de.openoffice.info (ads-free), ...

But I don't like the term "official" - as main communication medium is
the mailinglists, the forums are completely independent, mostly driven
and frequented by users who aren't necessarily involved with the
actual development of LibreOffice (that happens on the mailinglists)

And I still dislike that there are so many forums, even more so when
all are using the same forum-software. What is the difference in
having 5 or more different phpBB forums? That just splits the
supporters (those with knowledge to answer posts) into 5 or more
groups...

But I fully agree to let it rest a little

ciao
Christian

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Re: [libreoffice-website] Re: On forums for LibreOffice

2011-04-26 Thread drew
On Tue, 2011-04-26 at 18:18 +0200, Charles-H. Schulz wrote:
> Drew,
> 
> > 
> > ps - oh yeah the second thing, any past statements not withstanding -
> > I ought to give the MC the chance to turn me down..
> > 
> 
> I think you ought, they won't miss the opportunity to vet you :-)

God don;t I know it

> 
> 
> -- 
> Charles-H. Schulz
> Membre du Comité exécutif
> The Document Foundation.
> 



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Re: [libreoffice-website] Re: On forums for LibreOffice

2011-04-26 Thread Charles-H. Schulz
Drew,

> 
> ps - oh yeah the second thing, any past statements not withstanding -
> I ought to give the MC the chance to turn me down..
> 

I think you ought, they won't miss the opportunity to vet you :-)


-- 
Charles-H. Schulz
Membre du Comité exécutif
The Document Foundation.

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Re: [libreoffice-website] Re: On forums for LibreOffice

2011-04-26 Thread drew
On Tue, 2011-04-26 at 23:40 +0800, David Nelson wrote:
> Hi, :-)
> 
> On Tue, Apr 26, 2011 at 23:43, Charles-H. Schulz
>  wrote:
> >> IMO, and that is all it is at this point, the link to
> >> LibreOfficeForum.org for sure should come down and please come with me
> >> to the discuss list and let us see what happens, if you would.
> >>
> > +1 to all the above, Drew.

Hi,

> 
> OK, guys, then I have removed the link to LibreOfficeForum.org, with
> my regrets to the webmaster involved. See [1].

Thanks - I think Sam will understand, I hope so anyway.

For myself - let's just let it sit for the moment.

Also, if no one minds I would like to start a new thread on the discuss
list for this, the current one is a bit long in the tooth - but before I
do would like to do two things:

One - a quick run over the the OO.o user services admin board to make a
proposal to them, which I think they will be ok with and would like to
be sure before I offer it as a compromise.


A plan?

Thanks

Drew

ps - oh yeah the second thing, any past statements not withstanding - I
ought to give the MC the chance to turn me down..



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Re: [libreoffice-website] Re: On forums for LibreOffice

2011-04-26 Thread David Nelson
Hi, :-)

On Tue, Apr 26, 2011 at 23:43, Charles-H. Schulz
 wrote:
>> IMO, and that is all it is at this point, the link to
>> LibreOfficeForum.org for sure should come down and please come with me
>> to the discuss list and let us see what happens, if you would.
>>
> +1 to all the above, Drew.

OK, guys, then I have removed the link to LibreOfficeForum.org, with
my regrets to the webmaster involved. See [1].

Any others to add or remove?

[1] http://www.libreoffice.org/get-help/

David Nelson

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Re: [libreoffice-website] Re: On forums for LibreOffice

2011-04-26 Thread Charles-H. Schulz
Hi,

Le Tue, 26 Apr 2011 11:11:22 -0400,
drew  a écrit :

> On Tue, 2011-04-26 at 21:59 +0800, David Nelson wrote:
> > Hi, :-)
> > 
> > On Tue, Apr 26, 2011 at 21:07, drew  wrote:
> > > Hi David
> > >
> > > You should of read the entire 'forums again' thread on the
> > > discuss list and therefore you must of known that there are at
> > > least three community members quite strongly opposed to at least
> > > one of those links and that the question on the other two was not
> > > settled.
> > >
> 
> Hi Tim
> 
> > >
> > > You want in that discussion, then get in it, but you do not have
> > > cart blanch to arbitrarily act when the issue is obviously not
> > > settled.
> > >
> > > Please remove those links, ASAP.
> > 
> > I posted those links subsequent to Charles Schulz's comment on them
> > (in this thread), and subsequent to again reading complaints
> > recently about the lack of support forums 
> 
> If I may offer my opinion here on two slightly tangential subjects -
> in an open discussion Charles Schulz of the Steering Committee is just
> Charles Schulz. (sorry Charles, but think of it this way, at least I
> didn't call you Chuck :-/ )

Oh, I agree. I'm of the opinion that, as my grand father used to say,
on whatever seat one's sitting on he's always sitting on his own
bum.  :-)

> 
> Also - You are filling a very visible position in the community at
> present with the international website and you need to be very
> cognizant of that. That really is the best advice I can give you.
> 
> Ok back to the subject of the forum links - this thread? It is 2
> months old. While the subject on the discussion list has ~60 emails
> over the last 9 days and really it is obvious that there are a couple
> of different strongly held opinion groups, all of which seem to have
> their backs up against the proverbial wall right now.
> 
> I really don't think that any of the links are appropriate for today -
> or at least not without taking on the issue directly, which means
> engaging in the current discussion. On that I can offer this help - I
> was wrong to disengage the other day and will be happy to get back to
> it in a constructive way and let us see if there isn't a compromise
> that everyone can live with - I think it may of been getting close.
> 
> 
> > and the lack of prominence of the
> > Nabble gateway.
> 
> Different subject and frankly that was the one thing you probably
> could of changed today and no one would of minded - I think.
> 
> > 
> > If you would like forums added or removed, tell me specifically
> > which and I'll be pleased to make the changes.
> 
> IMO, and that is all it is at this point, the link to
> LibreOfficeForum.org for sure should come down and please come with me
> to the discuss list and let us see what happens, if you would.
> 


+1 to all the above, Drew. 

-- 
Charles-H. Schulz
Membre du Comité exécutif
The Document Foundation.

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Re: [libreoffice-website] Re: On forums for LibreOffice

2011-04-26 Thread drew
On Tue, 2011-04-26 at 21:59 +0800, David Nelson wrote:
> Hi, :-)
> 
> On Tue, Apr 26, 2011 at 21:07, drew  wrote:
> > Hi David
> >
> > You should of read the entire 'forums again' thread on the discuss list
> > and therefore you must of known that there are at least three community
> > members quite strongly opposed to at least one of those links and that
> > the question on the other two was not settled.
> >

Hi Tim

> >
> > You want in that discussion, then get in it, but you do not have cart
> > blanch to arbitrarily act when the issue is obviously not settled.
> >
> > Please remove those links, ASAP.
> 
> I posted those links subsequent to Charles Schulz's comment on them
> (in this thread), and subsequent to again reading complaints recently
> about the lack of support forums 

If I may offer my opinion here on two slightly tangential subjects - in
an open discussion Charles Schulz of the Steering Committee is just
Charles Schulz. (sorry Charles, but think of it this way, at least I
didn't call you Chuck :-/ )

Also - You are filling a very visible position in the community at
present with the international website and you need to be very cognizant
of that. That really is the best advice I can give you.

Ok back to the subject of the forum links - this thread? It is 2 months
old. While the subject on the discussion list has ~60 emails over the
last 9 days and really it is obvious that there are a couple of
different strongly held opinion groups, all of which seem to have their
backs up against the proverbial wall right now.

I really don't think that any of the links are appropriate for today -
or at least not without taking on the issue directly, which means
engaging in the current discussion. On that I can offer this help - I
was wrong to disengage the other day and will be happy to get back to it
in a constructive way and let us see if there isn't a compromise that
everyone can live with - I think it may of been getting close.


> and the lack of prominence of the
> Nabble gateway.

Different subject and frankly that was the one thing you probably could
of changed today and no one would of minded - I think.

> 
> If you would like forums added or removed, tell me specifically which
> and I'll be pleased to make the changes.

IMO, and that is all it is at this point, the link to
LibreOfficeForum.org for sure should come down and please come with me
to the discuss list and let us see what happens, if you would.

Sincerely,

Drew Jensen



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Re: [libreoffice-website] Re: On forums for LibreOffice

2011-04-26 Thread David Nelson
Hi, :-)

On Tue, Apr 26, 2011 at 21:07, drew  wrote:
> Hi David
>
> You should of read the entire 'forums again' thread on the discuss list
> and therefore you must of known that there are at least three community
> members quite strongly opposed to at least one of those links and that
> the question on the other two was not settled.
>
> Listen - we don't like each other each and every day, but we have to
> respect each others opinions
>
> You want in that discussion, then get in it, but you do not have cart
> blanch to arbitrarily act when the issue is obviously not settled.
>
> Please remove those links, ASAP.

I posted those links subsequent to Charles Schulz's comment on them
(in this thread), and subsequent to again reading complaints recently
about the lack of support forums and the lack of prominence of the
Nabble gateway.

If you would like forums added or removed, tell me specifically which
and I'll be pleased to make the changes.

Especially, Charles, what would your comments be?

David Nelson

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Re: [libreoffice-website] Re: On forums for LibreOffice

2011-04-26 Thread drew
On Tue, 2011-04-26 at 20:17 +0800, David Nelson wrote:
> Hi, :-)
> 
> I've updated the Getting Help page on LibreOffice.org with links to
> some external forums, and also added information about the Nabble
> gateway to put it forward more prominently. See [1].
> 
> [1] http://www.libreoffice.org/get-help/
> 

Hi David

You should of read the entire 'forums again' thread on the discuss list
and therefore you must of known that there are at least three community
members quite strongly opposed to at least one of those links and that
the question on the other two was not settled.

Listen - we don't like each other each and every day, but we have to
respect each others opinions

You want in that discussion, then get in it, but you do not have cart
blanch to arbitrarily act when the issue is obviously not settled.

Please remove those links, ASAP.

Sincerely,

Drew Jensen





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[libreoffice-website] Re: [libreoffice-website] Re: On forums for LibreOffice

2011-04-26 Thread Bernhard Dippold
Hi David, *

David Nelson wrote:
> Hi, :-)
> 
> I've updated the Getting Help page on LibreOffice.org with links to
> some external forums, and also added information about the Nabble
> gateway to put it forward more prominently. See [1].
> 
> [1] http://www.libreoffice.org/get-help/

You're sure you did this in compliance with the communty's wishes?

If I remember correctly the discussion on forums stated already some 
months ago that it doesn't seem to be reasonable to send people off
to different forums. 

Diversification leads to split power and costs resources (not only 
physical, but man-power too).

It's great that you start involving the community in your decisions.

But it would be even better, if this could be done beforehand.

Best regards

Bernhard




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Re: [libreoffice-website] Re: On forums for LibreOffice

2011-04-26 Thread David Nelson
Hi, :-)

I've updated the Getting Help page on LibreOffice.org with links to
some external forums, and also added information about the Nabble
gateway to put it forward more prominently. See [1].

[1] http://www.libreoffice.org/get-help/

David Nelson

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Re: [libreoffice-website] Re: On forums for LibreOffice

2011-02-02 Thread Charles-H. Schulz
Hello everyone, 

Le Tue, 01 Feb 2011 13:04:53 -0500,
drew  a écrit :

> On Tue, 2011-02-01 at 02:29 +0100, Andrea Pescetti wrote:
> > On 31/01/2011 drew wrote:
> > > On Mon, 2011-01-31 at 07:56 +0100, Stefan Weigel wrote:
> > > > For me, there is absolutely nothing against presenting support
> > > > for LibreOffice at sites that use OpenOffice.org branding.
> > 
> > I'd say I agree with Stefan's opinion here; but in general my point
> > would be that the rebranding will mean a significantly reduced
> > visibility in search engines (since all links will point to the old
> > site), with the effect of hiding the work of volunteers over years;
> > so while a rebranding could make sense in theory, I see some
> > practical problems with it (problems that did not apply for
> > instance to OOoAuthors: there the rebranding is welcome and does
> > not damage users).
> > 
> > > I can tell you with absolute certainty that some of the people
> > > responsible for the decision to support Libo on OO.o project
> > > specific sties are doing so out of the same feeling of
> > > inclusiveness they applied when supporting Go-OO and NeoOffice.
> > > Further that during the discussion to do so there was at no time
> > > an agreement in any way that Libo = OO.o
> > 
> > Yes Drew, and this is the cooperation spirit I see on the Italian
> > forum now; everyone gives support to everyone for the common parts,
> > and specificities are covered correctly and peacefully.
> > 
> > > but there was and is the acceptance that the time will come when
> > > the two products are not close enough to be supported on a single
> > > site.
> > 
> > This seems a rather forward-looking statement. When the time comes
> > that the shared codebase is really tiny I'll agree on this, but I
> > don't see it happening reasonably early (say, in 2011). Splitting a
> > community that is not split (i.e., making two sites out of one)
> > would likely need to be justified by a real difference in code.
> > 
> > Regards,
> 
> Hola  Andrea
> 
> Well, I was not speaking of re-branding anything my desire was for
> this project to embrace the idea that it is something new and
> separate. I will acknowledge that this seems not to be the view of
> the majority within the current contributors and speak of it no more.
> 
> Best wishes,
> 
> Drew


I think I and others could elaborate why we agree or disagree with
respect to the legacy of OOo inside TDF and LibO. But whether one
shares the opinion that LibO is the future of OOo or its replacement
(which is my opinion) or whether one shares the opinion that it is a
new thing, in the end this project is going to bear the legacy of the
OOo project and integrate new elements and new beginnings. 

I think what is perhaps necessary for everyone is that -legacy
questions set aside- users convenience is required to think about user
forums. The real question in some time (6 months to one year) will be:
does it make sense to have an openoffice.org URL? Are the users
confused? how about a clearer branding? etc, etc. 

I would therefore suggest to have a pragmatic approach that also
integrates the notion that there is a legacy anyway, knowing it should
not hinder anyone for bad reasons, fear, etc.

Best,

-- 
Charles-H. Schulz
Membre du Comité exécutif
The Document Foundation.

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Re: RE : [libreoffice-website] Re: On forums for LibreOffice

2011-02-01 Thread drew
On Tue, 2011-02-01 at 02:29 +0100, Andrea Pescetti wrote:
> On 31/01/2011 drew wrote:
> > On Mon, 2011-01-31 at 07:56 +0100, Stefan Weigel wrote:
> > > For me, there is absolutely nothing against presenting support for
> > > LibreOffice at sites that use OpenOffice.org branding.
> 
> I'd say I agree with Stefan's opinion here; but in general my point
> would be that the rebranding will mean a significantly reduced
> visibility in search engines (since all links will point to the old
> site), with the effect of hiding the work of volunteers over years; so
> while a rebranding could make sense in theory, I see some practical
> problems with it (problems that did not apply for instance to
> OOoAuthors: there the rebranding is welcome and does not damage users).
> 
> > I can tell you with absolute certainty that some of the people
> > responsible for the decision to support Libo on OO.o project specific
> > sties are doing so out of the same feeling of inclusiveness they applied
> > when supporting Go-OO and NeoOffice. Further that during the discussion
> > to do so there was at no time an agreement in any way that Libo = OO.o
> 
> Yes Drew, and this is the cooperation spirit I see on the Italian forum
> now; everyone gives support to everyone for the common parts, and
> specificities are covered correctly and peacefully.
> 
> > but there was and is the acceptance that the time will come when the two
> > products are not close enough to be supported on a single site.
> 
> This seems a rather forward-looking statement. When the time comes that
> the shared codebase is really tiny I'll agree on this, but I don't see
> it happening reasonably early (say, in 2011). Splitting a community that
> is not split (i.e., making two sites out of one) would likely need to be
> justified by a real difference in code.
> 
> Regards,

Hola  Andrea

Well, I was not speaking of re-branding anything my desire was for this
project to embrace the idea that it is something new and separate. I
will acknowledge that this seems not to be the view of the majority
within the current contributors and speak of it no more.

Best wishes,

Drew


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Re: RE : [libreoffice-website] Re: On forums for LibreOffice

2011-01-31 Thread Andrea Pescetti
On 31/01/2011 drew wrote:
> On Mon, 2011-01-31 at 07:56 +0100, Stefan Weigel wrote:
> > For me, there is absolutely nothing against presenting support for
> > LibreOffice at sites that use OpenOffice.org branding.

I'd say I agree with Stefan's opinion here; but in general my point
would be that the rebranding will mean a significantly reduced
visibility in search engines (since all links will point to the old
site), with the effect of hiding the work of volunteers over years; so
while a rebranding could make sense in theory, I see some practical
problems with it (problems that did not apply for instance to
OOoAuthors: there the rebranding is welcome and does not damage users).

> I can tell you with absolute certainty that some of the people
> responsible for the decision to support Libo on OO.o project specific
> sties are doing so out of the same feeling of inclusiveness they applied
> when supporting Go-OO and NeoOffice. Further that during the discussion
> to do so there was at no time an agreement in any way that Libo = OO.o

Yes Drew, and this is the cooperation spirit I see on the Italian forum
now; everyone gives support to everyone for the common parts, and
specificities are covered correctly and peacefully.

> but there was and is the acceptance that the time will come when the two
> products are not close enough to be supported on a single site.

This seems a rather forward-looking statement. When the time comes that
the shared codebase is really tiny I'll agree on this, but I don't see
it happening reasonably early (say, in 2011). Splitting a community that
is not split (i.e., making two sites out of one) would likely need to be
justified by a real difference in code.

Regards,
  Andrea.


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Re: RE : [libreoffice-website] Re: On forums for LibreOffice

2011-01-30 Thread drew
On Mon, 2011-01-31 at 07:56 +0100, Stefan Weigel wrote:
> Hi Michael,
> 
> Am 31.01.2011 04:31, schrieb Michael Wheatland:
> 
> > IMO if we wish to establish LibreOffice as a brand
> 
> [...]
> 
> > it has become clear that we need LibreOffice branded forums for
> > product marketing purposes
> 
> Hm?
> 
> http://www.documentfoundation.org/
> 
> We still *are* the (true) OpenOffice.org community and we still
> *are* developing OpenOffice.org. We just use another name due to
> some legal issue.
> 
> For me, there is absolutely nothing against presenting support for
> LibreOffice at sites that use OpenOffice.org branding.

Hi Stefan,

I believe your opinion on that is well known. I would hope that you can
accept that community members on the OpenOffie.org project that are not
on this project may disagree. 

I can tell you with absolute certainty that some of the people
responsible for the decision to support Libo on OO.o project specific
sties are doing so out of the same feeling of inclusiveness they applied
when supporting Go-OO and NeoOffice. Further that during the discussion
to do so there was at no time an agreement in any way that Libo = OO.o
but there was and is the acceptance that the time will come when the two
products are not close enough to be supported on a single site.


Best wishes

Drew



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Re: RE : [libreoffice-website] Re: On forums for LibreOffice

2011-01-30 Thread Michael Wheatland
On Mon, Jan 31, 2011 at 4:26 PM, Stefan Weigel
 wrote:
> Hi Michael,
>
> Am 31.01.2011 04:31, schrieb Michael Wheatland:
>
>> IMO if we wish to establish LibreOffice as a brand
>
> [...]
>
>> it has become clear that we need LibreOffice branded forums for
>> product marketing purposes
>
> Hm?
>
> http://www.documentfoundation.org/
>
> We still *are* the (true) OpenOffice.org community and we still
> *are* developing OpenOffice.org. We just use another name due to
> some legal issue.
>
> For me, there is absolutely nothing against presenting support for
> LibreOffice at sites that use OpenOffice.org branding.

Absolutely. I totally agree with you. I think OpenOffice.org branded
sites which welcome LibreOffice users is part of the great community
spirit, as I hope we will welcome users of OpenOffice.org on our
infrastructure.

As a 'new brand', regardless of the age of the community, it is also
important that we portray a dedication to the users of the product,
especially business and government users, that we are fully dedicated
to providing ongoing support for the 'LibreOffice' product without
ambiguity, whether or not we diverge from the OO.o code in the future.

Again, Just my thoughts.
Michael Wheatland

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Re: RE : [libreoffice-website] Re: On forums for LibreOffice

2011-01-30 Thread Stefan Weigel
Hi Michael,

Am 31.01.2011 04:31, schrieb Michael Wheatland:

> IMO if we wish to establish LibreOffice as a brand

[...]

> it has become clear that we need LibreOffice branded forums for
> product marketing purposes

Hm?

http://www.documentfoundation.org/

We still *are* the (true) OpenOffice.org community and we still
*are* developing OpenOffice.org. We just use another name due to
some legal issue.

For me, there is absolutely nothing against presenting support for
LibreOffice at sites that use OpenOffice.org branding.

Stefan

-- 
LibreOffice - Die Freiheit nehm' ich mir!

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Re: RE : [libreoffice-website] Re: On forums for LibreOffice

2011-01-30 Thread Michael Wheatland
On Mon, Jan 31, 2011 at 3:21 AM, Andrea Pescetti
 wrote:
> On 28/01/2011 Charles-H. Schulz wrote:
>> It's especially the last one in the list but they could get a new url soon,
>> so stay tuned.
>
> Would it really make sense? I perfectly agree with a domain name change
> in cases like oooauthors.org -> odfauthors.org, but relocating
> http://user.services.openoffice.org/en/forum/
> i.e. a forum with 38000 users, seems to me a big move however smooth the
> migration can be: search results will need be reindexed and the forum
> will lose visibility for what in the end is a purely political issue,
> since the forum "neutrality" is clearly stated in the header and is
> clearly shown in practice in the threads (at least in the Italian
> forum).
>
> Regards,
>  Andrea.

IMO if we wish to establish LibreOffice as a brand then it is
important to establish infrastructure dedicated and branded to our
product. A transition from one domain to another does not have to be
disruptive as you can setup domain forwarding, hence the search
indexing visibility should not be a problem.

Politically, it is up to the administrators of the forum, to choose
one way or the other, but as has been discussed before, using
OpenOffice.org branded infrastructure is confusing for LibreOffice end
users. ODFAuthrors has a unique position as they are not directly
exposed to the end user, rather their products are distributed through
our branded website. Being product neutral is great, but as linux user
(example) would you visit a Microsoft branded forum to get advice even
if they stated their forum was product neutral?

I don't believe that these choices are political, and I have no idea
what the administrators are considering, but as per many discussions
it has become clear that we need LibreOffice branded forums for
product marketing purposes, and I don't mind where they come from, as
long as we have them.

Just my thoughts,
Michael Wheatland

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Re: RE : [libreoffice-website] Re: On forums for LibreOffice

2011-01-30 Thread Andrea Pescetti
On 28/01/2011 Charles-H. Schulz wrote:
> It's especially the last one in the list but they could get a new url soon,
> so stay tuned.

Would it really make sense? I perfectly agree with a domain name change
in cases like oooauthors.org -> odfauthors.org, but relocating
http://user.services.openoffice.org/en/forum/
i.e. a forum with 38000 users, seems to me a big move however smooth the
migration can be: search results will need be reindexed and the forum
will lose visibility for what in the end is a purely political issue,
since the forum "neutrality" is clearly stated in the header and is
clearly shown in practice in the threads (at least in the Italian
forum).

Regards,
  Andrea.


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Re: RE : [libreoffice-website] Re: On forums for LibreOffice

2011-01-28 Thread Michael Wheatland
On Fri, Jan 28, 2011 at 6:05 PM, Charles-H. Schulz
 wrote:
> It's especially the last one in the list but they could get a new url soon,
> so stay tuned.

If it is phpBB based then we will have an opportunity to tie it in
with possible future infrastructure including user profile and session
sharing.
Could be a great boon for the project.

Michael Wheatland

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RE : [libreoffice-website] Re: On forums for LibreOffice

2011-01-28 Thread Charles-H. Schulz
Hi,

It's especially the last one in the list but they could get a new url soon,
so stay tuned.

Best,
Charles.

Le 28 janv. 2011, 7:08 AM, "Alexander Thurgood"  a
écrit :

Le 28/01/11 04:21, David Nelson a écrit :

Hi all,


Well here are a few :

http://libreofficeforum.org/

http://www.oooforum.org/

http://user.services.openoffice.org/en/forum/

and those are just the ones in English.


Alex

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