Re: [Wikimediauk-l] We are now accepting Direct Debits

2011-09-17 Thread Brian McNeil 
On Sat, 2011-09-17 at 11:47 +0100, WereSpielChequers wrote:
> I'm familiar with the marketing reasons for encouraging people to give
> more frequently, enough people are willing to give more in total if
> they can spread payments to make this worthwhile. I just don't think
> it wise or efficient not to give people the option of an annual
> payment. Aside from cheapskates like myself who would baulk at a
> monthly commitment, transaction charges are bound to arise somewhere
> along the line.
> 
> There is also the issue of lifetime value, I have my suspicions that
> the more frequently you remind people of a direct debit the more
> likely they are to review it. So It may be true that a monthly direct
> debit is only worth two years worth of that amount, but an annual one
> is in the longterm worth many times more.

Banks tend to discard unused instructions at around the six-month mark.
For monthly contributions, if the amount is fixed you don't need to send
constant notices; the direct debit rules only require notification ten
working days in advance where the amount may vary. Obviously, you at
least send quarterly "thank-yous" with information on what donors' money
has helped achieve.


> On 17 September 2011 08:46, Gordon Joly  wrote:
> 
> We have just switched from annual to monthly for our "family"
> RSPB membership payment.
> 
> Instead of 25 quid we pay 3 x 12 = 36 quid: we can spread the
> payments and the RSPB gets an 11 quid bonus.
> 
> RSPB was mentioned by  Anonymouse at the last London Wikimeet
> (#49) as a good model of membership for a charity.
> 
> http://www.rspb.org.uk/
> 
> *
>   * Over a million members, including over 195,000 youth
> members.
>   * A staff of over 1,300 people and over 13,000
> volunteers.
>   * Resources available for charitable purposes in 2007
> was £78.6 million.
> *
> 
> Ha! Small fry!
> 
> 
> Gordo
> 
> 
> 
> On 16/09/2011 23:19, WereSpielChequers wrote: 
> 
> > Monthly and quarterly are nice to haves, but presumably most
> > members will want to do an annual payment for their annual
> > renewal?
> > 
> > WereSpielChequers
> > 
> > On 16 September 2011 23:05, Michael Peel
> >  wrote:
> > We're working on finding an easy way to give donors
> > the choice of monthly or quarterly direct debits,
> > but we haven't got it working quite yet. For now, if
> > you want to donate by direct debit each month, then
> > you can do so by visiting:
> > http://directdebit.wikimedia.org.uk/index_monthly.html
> > 
> > Hopefully we'll have a more integrated solution
> > working in the near future.
> > 
> > Thanks,
> > Mike
> > 
> > On 16 Sep 2011, at 22:59, Chris Keating wrote:
> > 
> > >
> > > This is fantastic! Well done!
> > >
> > > Thank you. We have taken a shortcut, which is to
> > outsource the absolute maximum of the administration
> > involved in Direct Debiting. Once we are on a firmer
> > administrative footing we can bring it back in-house
> > if needs be.
> > >
> > >
> > > Hmmm... I just tried to set up a direct debit and
> > it seems the only
> > > option for the frequency is quarterly. I want to
> > donate monthly. Why
> > > can't I? Obviously, the fees are greater for 3
> > donations of £2, say,
> > > than for one donation of £6, but I think you'll
> > get a lot more takers
> > > if you offer monthly direct debits for the simple
> > reason that people
> > > tend to be paid monthly.
> > >
> > > We are set up for monthly and quarterly direct
> > debits. I'm not quite sure why that form insists on
> > quarterly, I doubt it will continue to insist after
> > we speak to the suppliers on Monday, as we have
> > other test forms that are definitely accepting
> > monthly DDs.
> > >
> > > You're right about the advantage of monthly DDs.
> > during the fundraiser we'll test prompting different
> > amounts/frequencies and different layouts of form to
> > see which gives us the best long

Re: [Wikimediauk-l] We are now accepting Direct Debits

2011-09-17 Thread WereSpielChequers 
I'm familiar with the marketing reasons for encouraging people to give more
frequently, enough people are willing to give more in total if they can
spread payments to make this worthwhile. I just don't think it wise or
efficient not to give people the option of an annual payment. Aside from
cheapskates like myself who would baulk at a monthly commitment, transaction
charges are bound to arise somewhere along the line.

There is also the issue of lifetime value, I have my suspicions that the
more frequently you remind people of a direct debit the more likely they are
to review it. So It may be true that a monthly direct debit is only worth
two years worth of that amount, but an annual one is in the longterm worth
many times more.

As for donors v members, do we have plans to offer membership to donors?

WereSpielChequers (who still supports four organisations through annual
direct debits started in the 1980s)

On 17 September 2011 08:46, Gordon Joly  wrote:

> **
>
> We have just switched from annual to monthly for our "family" RSPB
> membership payment.
>
> Instead of 25 quid we pay 3 x 12 = 36 quid: we can spread the payments and
> the RSPB gets an 11 quid bonus.
>
> RSPB was mentioned by  Anonymouse at the last London Wikimeet (#49) as a
> good model of membership for a charity.
>
> http://www.rspb.org.uk/
>
> *
>
>- Over a million members, including over 195,000 youth members.
>- A staff of over 1,300 people and over 13,000 volunteers.
>- Resources available for charitable purposes in 2007 was £78.6
>million.
>
> *
>
> Ha! Small fry!
>
>
> Gordo
>
>
>
> On 16/09/2011 23:19, WereSpielChequers wrote:
>
> Monthly and quarterly are nice to haves, but presumably most members will
> want to do an annual payment for their annual renewal?
>
> WereSpielChequers
>
> On 16 September 2011 23:05, Michael Peel wrote:
>
>> We're working on finding an easy way to give donors the choice of monthly
>> or quarterly direct debits, but we haven't got it working quite yet. For
>> now, if you want to donate by direct debit each month, then you can do so by
>> visiting:
>> http://directdebit.wikimedia.org.uk/index_monthly.html
>>
>> Hopefully we'll have a more integrated solution working in the near
>> future.
>>
>> Thanks,
>> Mike
>>
>> On 16 Sep 2011, at 22:59, Chris Keating wrote:
>>
>> >
>> > This is fantastic! Well done!
>> >
>> > Thank you. We have taken a shortcut, which is to outsource the absolute
>> maximum of the administration involved in Direct Debiting. Once we are on a
>> firmer administrative footing we can bring it back in-house if needs be.
>> >
>> >
>> > Hmmm... I just tried to set up a direct debit and it seems the only
>> > option for the frequency is quarterly. I want to donate monthly. Why
>> > can't I? Obviously, the fees are greater for 3 donations of £2, say,
>> > than for one donation of £6, but I think you'll get a lot more takers
>> > if you offer monthly direct debits for the simple reason that people
>> > tend to be paid monthly.
>> >
>> > We are set up for monthly and quarterly direct debits. I'm not quite
>> sure why that form insists on quarterly, I doubt it will continue to insist
>> after we speak to the suppliers on Monday, as we have other test forms that
>> are definitely accepting monthly DDs.
>> >
>> > You're right about the advantage of monthly DDs. during the fundraiser
>> we'll test prompting different amounts/frequencies and different layouts of
>> form to see which gives us the best long-term income.
>> >
>> > Chris
>> >
>> >
>>   > ___
>> > Wikimedia UK mailing list
>> > wikimediau...@wikimedia.org
>> > http://mail.wikimedia.org/mailman/listinfo/wikimediauk-l
>> > WMUK: http://uk.wikimedia.org
>>
>>
>> ___
>> Wikimedia UK mailing list
>> wikimediau...@wikimedia.org
>> http://mail.wikimedia.org/mailman/listinfo/wikimediauk-l
>> WMUK: http://uk.wikimedia.org
>>
>
>
> ___
> Wikimedia UK mailing 
> listwikimediauk-l@wikimedia.orghttp://mail.wikimedia.org/mailman/listinfo/wikimediauk-l
> WMUK: http://uk.wikimedia.org
>
>
>
> --
>
> Gordon Jolygordon.joly@pobox.comhttp://www.joly.org.uk/
> Don't Leave Space To The Professionals!
>
>
> ___
> Wikimedia UK mailing list
> wikimediau...@wikimedia.org
> http://mail.wikimedia.org/mailman/listinfo/wikimediauk-l
> WMUK: http://uk.wikimedia.org
>
>
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Re: [Wikimediauk-l] We are now accepting Direct Debits

2011-09-17 Thread Chris Keating 
We'll be focusing on making Direct Debits work effectively for donations in
this autumn's fundraiser.

It would be nice if we had DDs for membership as well, but since we have c.
30,000 donors and c. 200 members, membership direct debits takes second
priority ;-)

Chris

On Sat, Sep 17, 2011 at 8:46 AM, Gordon Joly  wrote:

> **
>
> We have just switched from annual to monthly for our "family" RSPB
> membership payment.
>
> Instead of 25 quid we pay 3 x 12 = 36 quid: we can spread the payments and
> the RSPB gets an 11 quid bonus.
>
> RSPB was mentioned by  Anonymouse at the last London Wikimeet (#49) as a
> good model of membership for a charity.
>
> http://www.rspb.org.uk/
>
> *
>
>- Over a million members, including over 195,000 youth members.
>- A staff of over 1,300 people and over 13,000 volunteers.
>- Resources available for charitable purposes in 2007 was £78.6
>million.
>
> *
>
> Ha! Small fry!
>
>
> Gordo
>
>
>
> On 16/09/2011 23:19, WereSpielChequers wrote:
>
> Monthly and quarterly are nice to haves, but presumably most members will
> want to do an annual payment for their annual renewal?
>
> WereSpielChequers
>
> On 16 September 2011 23:05, Michael Peel wrote:
>
>> We're working on finding an easy way to give donors the choice of monthly
>> or quarterly direct debits, but we haven't got it working quite yet. For
>> now, if you want to donate by direct debit each month, then you can do so by
>> visiting:
>> http://directdebit.wikimedia.org.uk/index_monthly.html
>>
>> Hopefully we'll have a more integrated solution working in the near
>> future.
>>
>> Thanks,
>> Mike
>>
>> On 16 Sep 2011, at 22:59, Chris Keating wrote:
>>
>> >
>> > This is fantastic! Well done!
>> >
>> > Thank you. We have taken a shortcut, which is to outsource the absolute
>> maximum of the administration involved in Direct Debiting. Once we are on a
>> firmer administrative footing we can bring it back in-house if needs be.
>> >
>> >
>> > Hmmm... I just tried to set up a direct debit and it seems the only
>> > option for the frequency is quarterly. I want to donate monthly. Why
>> > can't I? Obviously, the fees are greater for 3 donations of £2, say,
>> > than for one donation of £6, but I think you'll get a lot more takers
>> > if you offer monthly direct debits for the simple reason that people
>> > tend to be paid monthly.
>> >
>> > We are set up for monthly and quarterly direct debits. I'm not quite
>> sure why that form insists on quarterly, I doubt it will continue to insist
>> after we speak to the suppliers on Monday, as we have other test forms that
>> are definitely accepting monthly DDs.
>> >
>> > You're right about the advantage of monthly DDs. during the fundraiser
>> we'll test prompting different amounts/frequencies and different layouts of
>> form to see which gives us the best long-term income.
>> >
>> > Chris
>> >
>> >
>>   > ___
>> > Wikimedia UK mailing list
>> > wikimediau...@wikimedia.org
>> > http://mail.wikimedia.org/mailman/listinfo/wikimediauk-l
>> > WMUK: http://uk.wikimedia.org
>>
>>
>> ___
>> Wikimedia UK mailing list
>> wikimediau...@wikimedia.org
>> http://mail.wikimedia.org/mailman/listinfo/wikimediauk-l
>> WMUK: http://uk.wikimedia.org
>>
>
>
> ___
> Wikimedia UK mailing 
> listwikimediauk-l@wikimedia.orghttp://mail.wikimedia.org/mailman/listinfo/wikimediauk-l
> WMUK: http://uk.wikimedia.org
>
>
>
> --
>
> Gordon Jolygordon.joly@pobox.comhttp://www.joly.org.uk/
> Don't Leave Space To The Professionals!
>
>
> ___
> Wikimedia UK mailing list
> wikimediau...@wikimedia.org
> http://mail.wikimedia.org/mailman/listinfo/wikimediauk-l
> WMUK: http://uk.wikimedia.org
>
>
___
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WMUK: http://uk.wikimedia.org

Re: [Wikimediauk-l] We are now accepting Direct Debits

2011-09-17 Thread Gordon Joly 


We have just switched from annual to monthly for our "family" RSPB 
membership payment.


Instead of 25 quid we pay 3 x 12 = 36 quid: we can spread the payments 
and the RSPB gets an 11 quid bonus.


RSPB was mentioned by  Anonymouse at the last London Wikimeet (#49) as a 
good model of membership for a charity.


http://www.rspb.org.uk/

*

   * Over a million members, including over 195,000 youth members.
   * A staff of over 1,300 people and over 13,000 volunteers.
   * Resources available for charitable purposes in 2007 was £78.6 million.

*

Ha! Small fry!


Gordo


On 16/09/2011 23:19, WereSpielChequers wrote:
Monthly and quarterly are nice to haves, but presumably most members 
will want to do an annual payment for their annual renewal?


WereSpielChequers

On 16 September 2011 23:05, Michael Peel 
mailto:michael.p...@wikimedia.org.uk>> 
wrote:


We're working on finding an easy way to give donors the choice of
monthly or quarterly direct debits, but we haven't got it working
quite yet. For now, if you want to donate by direct debit each
month, then you can do so by visiting:
http://directdebit.wikimedia.org.uk/index_monthly.html

Hopefully we'll have a more integrated solution working in the
near future.

Thanks,
Mike

On 16 Sep 2011, at 22:59, Chris Keating wrote:

>
> This is fantastic! Well done!
>
> Thank you. We have taken a shortcut, which is to outsource the
absolute maximum of the administration involved in Direct
Debiting. Once we are on a firmer administrative footing we can
bring it back in-house if needs be.
>
>
> Hmmm... I just tried to set up a direct debit and it seems the only
> option for the frequency is quarterly. I want to donate monthly. Why
> can't I? Obviously, the fees are greater for 3 donations of £2, say,
> than for one donation of £6, but I think you'll get a lot more
takers
> if you offer monthly direct debits for the simple reason that people
> tend to be paid monthly.
>
> We are set up for monthly and quarterly direct debits. I'm not
quite sure why that form insists on quarterly, I doubt it will
continue to insist after we speak to the suppliers on Monday, as
we have other test forms that are definitely accepting monthly DDs.
>
> You're right about the advantage of monthly DDs. during the
fundraiser we'll test prompting different amounts/frequencies and
different layouts of form to see which gives us the best long-term
income.
>
> Chris
>
>
> ___
> Wikimedia UK mailing list
> wikimediau...@wikimedia.org 
> http://mail.wikimedia.org/mailman/listinfo/wikimediauk-l
> WMUK: http://uk.wikimedia.org


___
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--

Gordon Joly
gordon.j...@pobox.com
http://www.joly.org.uk/
Don't Leave Space To The Professionals!

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Re: [Wikimediauk-l] We are now accepting Direct Debits

2011-09-17 Thread Gordon Joly 
On 16/09/2011 23:19, WereSpielChequers wrote:
> Monthly and quarterly are nice to haves, but presumably most members 
> will want to do an annual payment for their annual renewal?
>
> WereSpielChequers
Are we confusing donors with members? You can be one or other or both?



Gordo

-- 

Gordon Joly
gordon.j...@pobox.com
http://www.joly.org.uk/
Don't Leave Space To The Professionals!


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Re: [Wikimediauk-l] We are now accepting Direct Debits

2011-09-16 Thread Roger Bamkin 
Just in case anyone forgot, we estimated that Direct Debits would give us
the same benefit (in the long term) as this years fundraiser,.Gift Aid gives
us an almost immediate extra 25%, but DD may gives us (in time) an extra
100%. This is brilliant news.

Moving the fundraiser outside the UK could easily half the take.

Well done.

On 17 September 2011 00:20, Richard Symonds <
richard.symo...@wikimedia.org.uk> wrote:

> WSC,
>
> ** **
>
> I can’t speak for the board here, and I’ll let Chris or Mike go into
> greater detail if they feel comfortable with doing so. I will also happily
> stand corrected, as I’m merely running the system, rather than setting it
> up.
>
> ** **
>
> However, the short answer is that yes, that would be ideal, and it’s a
> possibility that we’re looking into – however, annual renewals for members
> are more difficult to set up technically. The renewals have to link up in
> more places with our database and record the correct information in the
> correct places - we need to make sure that the Direct Debit form is working
> and recording information properly first. 
>
> ** **
>
> Richard
>
> ** **
>
> *From:* wikimediauk-l-boun...@lists.wikimedia.org [mailto:
> wikimediauk-l-boun...@lists.wikimedia.org] *On Behalf Of *
> WereSpielChequers
> *Sent:* 16 September 2011 23:20
> *To:* wikimediauk-l@lists.wikimedia.org
> *Subject:* Re: [Wikimediauk-l] We are now accepting Direct Debits
>
> ** **
>
> Monthly and quarterly are nice to haves, but presumably most members will
> want to do an annual payment for their annual renewal?
>
> WereSpielChequers
>
> On 16 September 2011 23:05, Michael Peel 
> wrote:
>
> We're working on finding an easy way to give donors the choice of monthly
> or quarterly direct debits, but we haven't got it working quite yet. For
> now, if you want to donate by direct debit each month, then you can do so by
> visiting:
> http://directdebit.wikimedia.org.uk/index_monthly.html
>
> Hopefully we'll have a more integrated solution working in the near future.
>
> Thanks,
> Mike
>
>
> On 16 Sep 2011, at 22:59, Chris Keating wrote:
>
> >
> > This is fantastic! Well done!
> >
> > Thank you. We have taken a shortcut, which is to outsource the absolute
> maximum of the administration involved in Direct Debiting. Once we are on a
> firmer administrative footing we can bring it back in-house if needs be.
> >
> >
> > Hmmm... I just tried to set up a direct debit and it seems the only
> > option for the frequency is quarterly. I want to donate monthly. Why
> > can't I? Obviously, the fees are greater for 3 donations of £2, say,
> > than for one donation of £6, but I think you'll get a lot more takers
> > if you offer monthly direct debits for the simple reason that people
> > tend to be paid monthly.
> >
> > We are set up for monthly and quarterly direct debits. I'm not quite sure
> why that form insists on quarterly, I doubt it will continue to insist after
> we speak to the suppliers on Monday, as we have other test forms that are
> definitely accepting monthly DDs.
> >
> > You're right about the advantage of monthly DDs. during the fundraiser
> we'll test prompting different amounts/frequencies and different layouts of
> form to see which gives us the best long-term income.
> >
> > Chris
> >
> >
>
> > ___
> > Wikimedia UK mailing list
> > wikimediau...@wikimedia.org
> > http://mail.wikimedia.org/mailman/listinfo/wikimediauk-l
> > WMUK: http://uk.wikimedia.org
>
>
> ___
> Wikimedia UK mailing list
> wikimediau...@wikimedia.org
> http://mail.wikimedia.org/mailman/listinfo/wikimediauk-l
> WMUK: http://uk.wikimedia.org
>
> ** **
>
> ___
> Wikimedia UK mailing list
> wikimediau...@wikimedia.org
> http://mail.wikimedia.org/mailman/listinfo/wikimediauk-l
> WMUK: http://uk.wikimedia.org
>
>


-- 
Roger Bamkin
Chair WMUK <http://uk.wikimedia.org/wiki/Board>
01332 702993
0758 2020815
Google+:Victuallers
Skype:Victuallers1
Flickr:Victuallers2
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Re: [Wikimediauk-l] We are now accepting Direct Debits

2011-09-16 Thread Richard Symonds 
WSC,

 

I can’t speak for the board here, and I’ll let Chris or Mike go into greater
detail if they feel comfortable with doing so. I will also happily stand
corrected, as I’m merely running the system, rather than setting it up.

 

However, the short answer is that yes, that would be ideal, and it’s a
possibility that we’re looking into – however, annual renewals for members
are more difficult to set up technically. The renewals have to link up in
more places with our database and record the correct information in the
correct places - we need to make sure that the Direct Debit form is working
and recording information properly first. 

 

Richard

 

From: wikimediauk-l-boun...@lists.wikimedia.org
[mailto:wikimediauk-l-boun...@lists.wikimedia.org] On Behalf Of
WereSpielChequers
Sent: 16 September 2011 23:20
To: wikimediauk-l@lists.wikimedia.org
Subject: Re: [Wikimediauk-l] We are now accepting Direct Debits

 

Monthly and quarterly are nice to haves, but presumably most members will
want to do an annual payment for their annual renewal?

WereSpielChequers

On 16 September 2011 23:05, Michael Peel 
wrote:

We're working on finding an easy way to give donors the choice of monthly or
quarterly direct debits, but we haven't got it working quite yet. For now,
if you want to donate by direct debit each month, then you can do so by
visiting:
http://directdebit.wikimedia.org.uk/index_monthly.html

Hopefully we'll have a more integrated solution working in the near future.

Thanks,
Mike


On 16 Sep 2011, at 22:59, Chris Keating wrote:

>
> This is fantastic! Well done!
>
> Thank you. We have taken a shortcut, which is to outsource the absolute
maximum of the administration involved in Direct Debiting. Once we are on a
firmer administrative footing we can bring it back in-house if needs be.
>
>
> Hmmm... I just tried to set up a direct debit and it seems the only
> option for the frequency is quarterly. I want to donate monthly. Why
> can't I? Obviously, the fees are greater for 3 donations of £2, say,
> than for one donation of £6, but I think you'll get a lot more takers
> if you offer monthly direct debits for the simple reason that people
> tend to be paid monthly.
>
> We are set up for monthly and quarterly direct debits. I'm not quite sure
why that form insists on quarterly, I doubt it will continue to insist after
we speak to the suppliers on Monday, as we have other test forms that are
definitely accepting monthly DDs.
>
> You're right about the advantage of monthly DDs. during the fundraiser
we'll test prompting different amounts/frequencies and different layouts of
form to see which gives us the best long-term income.
>
> Chris
>
>

> ___
> Wikimedia UK mailing list
> wikimediau...@wikimedia.org
> http://mail.wikimedia.org/mailman/listinfo/wikimediauk-l
> WMUK: http://uk.wikimedia.org


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Re: [Wikimediauk-l] We are now accepting Direct Debits

2011-09-16 Thread WereSpielChequers 
Monthly and quarterly are nice to haves, but presumably most members will
want to do an annual payment for their annual renewal?

WereSpielChequers

On 16 September 2011 23:05, Michael Peel wrote:

> We're working on finding an easy way to give donors the choice of monthly
> or quarterly direct debits, but we haven't got it working quite yet. For
> now, if you want to donate by direct debit each month, then you can do so by
> visiting:
> http://directdebit.wikimedia.org.uk/index_monthly.html
>
> Hopefully we'll have a more integrated solution working in the near future.
>
> Thanks,
> Mike
>
> On 16 Sep 2011, at 22:59, Chris Keating wrote:
>
> >
> > This is fantastic! Well done!
> >
> > Thank you. We have taken a shortcut, which is to outsource the absolute
> maximum of the administration involved in Direct Debiting. Once we are on a
> firmer administrative footing we can bring it back in-house if needs be.
> >
> >
> > Hmmm... I just tried to set up a direct debit and it seems the only
> > option for the frequency is quarterly. I want to donate monthly. Why
> > can't I? Obviously, the fees are greater for 3 donations of £2, say,
> > than for one donation of £6, but I think you'll get a lot more takers
> > if you offer monthly direct debits for the simple reason that people
> > tend to be paid monthly.
> >
> > We are set up for monthly and quarterly direct debits. I'm not quite sure
> why that form insists on quarterly, I doubt it will continue to insist after
> we speak to the suppliers on Monday, as we have other test forms that are
> definitely accepting monthly DDs.
> >
> > You're right about the advantage of monthly DDs. during the fundraiser
> we'll test prompting different amounts/frequencies and different layouts of
> form to see which gives us the best long-term income.
> >
> > Chris
> >
> >
> > ___
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>
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Re: [Wikimediauk-l] We are now accepting Direct Debits

2011-09-16 Thread Michael Peel 
We're working on finding an easy way to give donors the choice of monthly or 
quarterly direct debits, but we haven't got it working quite yet. For now, if 
you want to donate by direct debit each month, then you can do so by visiting:
http://directdebit.wikimedia.org.uk/index_monthly.html

Hopefully we'll have a more integrated solution working in the near future.

Thanks,
Mike

On 16 Sep 2011, at 22:59, Chris Keating wrote:

> 
> This is fantastic! Well done!
> 
> Thank you. We have taken a shortcut, which is to outsource the absolute 
> maximum of the administration involved in Direct Debiting. Once we are on a 
> firmer administrative footing we can bring it back in-house if needs be.
>  
> 
> Hmmm... I just tried to set up a direct debit and it seems the only
> option for the frequency is quarterly. I want to donate monthly. Why
> can't I? Obviously, the fees are greater for 3 donations of £2, say,
> than for one donation of £6, but I think you'll get a lot more takers
> if you offer monthly direct debits for the simple reason that people
> tend to be paid monthly.
> 
> We are set up for monthly and quarterly direct debits. I'm not quite sure why 
> that form insists on quarterly, I doubt it will continue to insist after we 
> speak to the suppliers on Monday, as we have other test forms that are 
> definitely accepting monthly DDs.
> 
> You're right about the advantage of monthly DDs. during the fundraiser we'll 
> test prompting different amounts/frequencies and different layouts of form to 
> see which gives us the best long-term income.
> 
> Chris
> 
> 
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Re: [Wikimediauk-l] We are now accepting Direct Debits

2011-09-16 Thread Chris Keating 
>
>
> This is fantastic! Well done!
>

Thank you. We have taken a shortcut, which is to outsource the absolute
maximum of the administration involved in Direct Debiting. Once we are on a
firmer administrative footing we can bring it back in-house if needs be.


>
> Hmmm... I just tried to set up a direct debit and it seems the only
> option for the frequency is quarterly. I want to donate monthly. Why
> can't I? Obviously, the fees are greater for 3 donations of £2, say,
> than for one donation of £6, but I think you'll get a lot more takers
> if you offer monthly direct debits for the simple reason that people
> tend to be paid monthly.


We are set up for monthly and quarterly direct debits. I'm not quite sure
why that form insists on quarterly, I doubt it will continue to insist after
we speak to the suppliers on Monday, as we have other test forms that are
definitely accepting monthly DDs.

You're right about the advantage of monthly DDs. during the fundraiser we'll
test prompting different amounts/frequencies and different layouts of form
to see which gives us the best long-term income.

Chris
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Re: [Wikimediauk-l] We are now accepting Direct Debits

2011-09-16 Thread Thomas Dalton 
Hmmm... I just tried to set up a direct debit and it seems the only
option for the frequency is quarterly. I want to donate monthly. Why
can't I? Obviously, the fees are greater for 3 donations of £2, say,
than for one donation of £6, but I think you'll get a lot more takers
if you offer monthly direct debits for the simple reason that people
tend to be paid monthly.

On 16 September 2011 22:48, Thomas Dalton  wrote:
> On 16 September 2011 22:11, Chris Keating  wrote:
>> Just to let you know, Wikimedia UK is now accepting Direct Debit donations.
>> http://directdebit.wikimedia.org.uk/
>> We'll be working on making this more attractive over the next few weeks but
>> the functionality is there.
>> Of course if any of you felt like setting up a Direct Debit then that would
>> be wonderful, but this email is mainly to let you know what some of us like
>> to spend our Friday evenings doing. :-)
>
> This is fantastic! Well done!
>
> When I become treasurer, direct debits were one of the things I most
> wanted to sort out and, when I ceased to be treasurer, one of the
> things I was most disappointed that I hadn't been able to sort out.
> I'm incredibly glad you've succeeded where I failed.
>

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Re: [Wikimediauk-l] We are now accepting Direct Debits

2011-09-16 Thread Thomas Dalton 
On 16 September 2011 22:11, Chris Keating  wrote:
> Just to let you know, Wikimedia UK is now accepting Direct Debit donations.
> http://directdebit.wikimedia.org.uk/
> We'll be working on making this more attractive over the next few weeks but
> the functionality is there.
> Of course if any of you felt like setting up a Direct Debit then that would
> be wonderful, but this email is mainly to let you know what some of us like
> to spend our Friday evenings doing. :-)

This is fantastic! Well done!

When I become treasurer, direct debits were one of the things I most
wanted to sort out and, when I ceased to be treasurer, one of the
things I was most disappointed that I hadn't been able to sort out.
I'm incredibly glad you've succeeded where I failed.

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[Wikimediauk-l] We are now accepting Direct Debits

2011-09-16 Thread Chris Keating 
Just to let you know, Wikimedia UK is now accepting Direct Debit donations.

http://directdebit.wikimedia.org.uk/

We'll be working on making this more attractive over the next few weeks but
the functionality is there.

Of course if any of you felt like setting up a Direct Debit then that would
be wonderful, but this email is mainly to let you know what some of us like
to spend our Friday evenings doing. :-)

Chris
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