Re: bugs audit volunteers required

2008-01-01 Thread Jan Zerebecki
On Mon, Dec 31, 2007 at 05:49:14PM -0700, James McKenzie wrote:
 Austin English wrote:
  On Dec 31, 2007 6:10 PM, Maarten Lankhorst [EMAIL PROTECTED] wrote:
  The situation isn't improved by the fact that bugs are reopened by those
  persons after minimal additions. Perhaps we should have a bug
  moderation? Only allow bugs that follow the criterion, then have a way
  for bugzilla admins to accept bug reports and then a new bug report
  entry is created in bugzilla.
 
  Does bugzilla support this? How about not allowing someone without
  higher bugzilla privileges to reopen bugs?

 It should.  Some of the other projects I work on will only allow a
 person with admin level to change
 the status of a submitted bug, including re-opening.   I would also like
 to see this with bugzilla, even
 though I am an ordinary 'user'.   This would prevent users from closing
 a bug report and then opening
 it again, even if the problem affects a different module.   IMHO, these
 are two separate bugs.

If you know how to configure bugzilla to prevent the bug creator
from reopening it, I'd like to hear about it (AFAIK it's not
possible). As far as I remember regular users who are not the
creator are already disallowed from changing the resolution.


Jan





Re: bugs audit volunteers required

2008-01-01 Thread Austin English
On Jan 1, 2008 9:33 AM, Jan Zerebecki [EMAIL PROTECTED] wrote:
 We could add flags for needs more information and perhaps one
 for reproducible bug report with enough initial information.

 (A flag is something that can be requested to be set and can then
 be granted or denied by someone who was given the required rights.)

That could work as well.

 I think a small and easy explanation on the new-bug form, that
 refers one to a wiki page for the full guide is a good thing.

 (I guess it's probably hard to filter bad bug reports
 automatically and even harder to not inconvenience our good bug
 reporters at the same time.)

Maybe on the page for registering a bugzilla and/or on first login?


-Austin




bugs audit volunteers required

2007-12-31 Thread Vijay Kiran Kamuju
Hi,

just like last year we did an audit of all the bugs in bugzilla.
I think this year also we should do the same, the bugs are growing
large  and older bugs are being neglected.
just wanted to say  that we need to check all the old open bugs, and
test them/ask the user for status.
Close the bug as Abandoned if there is no response. also test the
application yourself on latest git.
this is the work to be done. and we need volunteers for this work.

need volunteers to clear up the mess(old abandoned bugs) in bugzilla

Thanks,
vj




Re: bugs audit volunteers required

2007-12-31 Thread Austin English
I've been doing this a little bit at a time for a while. I just wanted
to check base and make sure all on the same page. For starters, here's
a search of all bugs not touched in 6 months:
http://bugs.winehq.org/buglist.cgi?query_format=advancedshort_desc_type=allwordssubstrshort_desc=product=Winelong_desc_type=substringlong_desc=bug_file_loc_type=allwordssubstrbug_file_loc=status_whiteboard_type=allwordssubstrstatus_whiteboard=keywords_type=allwordskeywords=bug_status=UNCONFIRMEDbug_status=NEWbug_status=ASSIGNEDbug_status=REOPENEDemailassigned_to1=1emailtype1=substringemail1=emailassigned_to2=1emailreporter2=1emailcc2=1emailtype2=substringemail2=bugidtype=includebug_id=votes=chfieldfrom=chfieldto=Nowchfieldvalue=cmdtype=doitorder=Reuse+same+sort+as+last+timefield0-0-0=days_elapsedtype0-0-0=greaterthanvalue0-0-0=180
Which is the main list I work from for triaging old bugs. Here's
another link with bugs that have a download available:
http://bugs.winehq.org/buglist.cgi?query_format=advancedshort_desc_type=allwordssubstrshort_desc=product=Winelong_desc_type=substringlong_desc=bug_file_loc_type=allwordssubstrbug_file_loc=status_whiteboard_type=allwordssubstrstatus_whiteboard=keywords_type=allwordskeywords=bug_status=UNCONFIRMEDbug_status=NEWbug_status=ASSIGNEDbug_status=REOPENEDemailassigned_to1=1emailtype1=substringemail1=emailassigned_to2=1emailreporter2=1emailcc2=1emailtype2=substringemail2=bugidtype=includebug_id=votes=chfieldfrom=chfieldto=Nowchfieldvalue=cmdtype=doitorder=Reuse+same+sort+as+last+timefield0-0-0=days_elapsedtype0-0-0=greaterthanvalue0-0-0=180field0-1-0=keywordstype0-1-0=allwordssubstrvalue0-1-0=download

Furthermore, what criteria are we using for considering a bug
abandoned? I've been closing bugs that have had a lingering
question/request (e.g., requested a log/test) but received no reply in
6 months.

Lastly, how long are we trying to do this over? I try to limit my
testing/requests so as to not spam everyone too much, but if we go
through and verify all these old bugs, it's going to be _a lot_ of
bugzilla activity. Is everyone prepared for/okay with that?

-Austin


On Dec 31, 2007 5:05 PM, Vijay Kiran Kamuju [EMAIL PROTECTED] wrote:
 Hi,

 just like last year we did an audit of all the bugs in bugzilla.
 I think this year also we should do the same, the bugs are growing
 large  and older bugs are being neglected.
 just wanted to say  that we need to check all the old open bugs, and
 test them/ask the user for status.
 Close the bug as Abandoned if there is no response. also test the
 application yourself on latest git.
 this is the work to be done. and we need volunteers for this work.

 need volunteers to clear up the mess(old abandoned bugs) in bugzilla

 Thanks,
 vj







Re: bugs audit volunteers required

2007-12-31 Thread Austin English
On Dec 31, 2007 5:56 PM, Vijay Kiran Kamuju [EMAIL PROTECTED] wrote:
 We would be doing this for 1-2 months as the Wine 1.0 release might
 happen in may be next 6-7 months time. We might expect lotta bugzilla
 activity as wine goes out of beta.
 and all the old bugs will be ignored and bugs grow exponentially.
 There will be lotta bugzilla spam, we cant avoid it ;)
 Last time it was mostly done by Jonathan Ernst and others, also by me

I've got some spare time/bandwith to do this, but had been holding
back to prevent the flood of bugzilla mail. But like you said, this
needs to be done before 1.0, so if we're ready to do it now, I'll
start triaging a lot more old stuff. I'll wait a day or so to get some
more replies before though.

On Dec 31, 2007 6:10 PM, Maarten Lankhorst [EMAIL PROTECTED] wrote:
 The situation isn't improved by the fact that bugs are reopened by those
 persons after minimal additions. Perhaps we should have a bug
 moderation? Only allow bugs that follow the criterion, then have a way
 for bugzilla admins to accept bug reports and then a new bug report
 entry is created in bugzilla.

 -Maarten

Does bugzilla support this? How about not allowing someone without
higher bugzilla privileges to reopen bugs?




Re: bugs audit volunteers required

2007-12-31 Thread James McKenzie
Maarten Lankhorst wrote:
 Vijay Kiran Kamuju schreef:
   
 just like last year we did an audit of all the bugs in bugzilla.
 I think this year also we should do the same, the bugs are growing
 large  and older bugs are being neglected.
 just wanted to say  that we need to check all the old open bugs, and
 test them/ask the user for status.
 Close the bug as Abandoned if there is no response. also test the
 application yourself on latest git.
 this is the work to be done. and we need volunteers for this work.

 need volunteers to clear up the mess(old abandoned bugs) in bugzilla
 
 The situation with bugzilla is quite bad. The rate at which bugs are
 opened is a LOT higher then the rate of bugs that can be fixed. This
 adds a lot of bugs that won't ever be fixed.
   
There are bugs that are related and these should be linked since the
Wine developers have
disallowed Metabugs.  Thus if a bug is dependent on a fix for .NET 2.0
for example, then the
bug should be linked into a report for .NET 2.0 installation not
completing.  Thus, the reporter
is aware that .NET has to be fixed first and then the reported bug can
be worked on.
 The situation also isn't helped by the fact that a lot of the newly
 generated bug reports are not of good enough quality. Example: My
 obscure app doesn't do xxx, without for example mentioning what the app
 is, or a link to a demo, or insufficient information to really reproduce
 the bug.
   
I agree.  If you cannot find the application or a demo version to work
with, how can you fix the
bug.  Logs and other helpers go a long way.  Maybe an intro page as to
what is needed and how
to get it.  This will become more and more critical as the project
approaches 'release' status (1.0).
Also, marking bugs as having insufficient information to fix advises the
reporter that the project
needs more information to help or troubleshoot.
 The situation isn't improved by the fact that bugs are reopened by those
 persons after minimal additions. Perhaps we should have a bug
 moderation? Only allow bugs that follow the criterion, then have a way
 for bugzilla admins to accept bug reports and then a new bug report
 entry is created in bugzilla.

   
This would put a heavy load on the bug admins and actually slow down the
process.  I work on
other projects.  Clicking on the NEW BUG link should take a person to
a web page with reporting
criteria.  At this point, the reporter will read through a page of what
should be done to report a
bug.  After clicking a 'I read and understand the reporting
requirements', then the reporter will be
able to submit a bug.  After a few cycles of this, regular reporters
will not be subject to this page and
will be taken instead to the regular bug reporting page.  For the
occasional reporter, this is a good way
to handle bug reports, IMHO.

James





Re: bugs audit volunteers required

2007-12-31 Thread James McKenzie
Austin English wrote:
 On Dec 31, 2007 6:10 PM, Maarten Lankhorst [EMAIL PROTECTED] wrote:
   
 The situation isn't improved by the fact that bugs are reopened by those
 persons after minimal additions. Perhaps we should have a bug
 moderation? Only allow bugs that follow the criterion, then have a way
 for bugzilla admins to accept bug reports and then a new bug report
 entry is created in bugzilla.

 -Maarten
 

 Does bugzilla support this? How about not allowing someone without
 higher bugzilla privileges to reopen bugs?

   
It should.  Some of the other projects I work on will only allow a
person with admin level to change
the status of a submitted bug, including re-opening.   I would also like
to see this with bugzilla, even
though I am an ordinary 'user'.   This would prevent users from closing
a bug report and then opening
it again, even if the problem affects a different module.   IMHO, these
are two separate bugs.

James McKenzie





Re: bugs audit volunteers required

2007-12-31 Thread Austin English
On Dec 31, 2007 6:42 PM, James McKenzie [EMAIL PROTECTED] wrote:
 I agree.  If you cannot find the application or a demo version to work
 with, how can you fix the
 bug.  Logs and other helpers go a long way.  Maybe an intro page as to
 what is needed and how
 to get it.  This will become more and more critical as the project
 approaches 'release' status (1.0).
 Also, marking bugs as having insufficient information to fix advises the
 reporter that the project
 needs more information to help or troubleshoot.

Maybe add a resolution of NEEDMOREINFO?

 This would put a heavy load on the bug admins and actually slow down the
 process.  I work on
 other projects.  Clicking on the NEW BUG link should take a person to
 a web page with reporting
 criteria.  At this point, the reporter will read through a page of what
 should be done to report a
 bug.  After clicking a 'I read and understand the reporting
 requirements', then the reporter will be
 able to submit a bug.  After a few cycles of this, regular reporters
 will not be subject to this page and
 will be taken instead to the regular bug reporting page.  For the
 occasional reporter, this is a good way
 to handle bug reports, IMHO.

Agreed.

- Austin




Re: bugs audit volunteers required

2007-12-31 Thread Vijay Kiran Kamuju
On Dec 31, 2007 6:49 PM, Austin English [EMAIL PROTECTED] wrote:

 On Dec 31, 2007 6:42 PM, James McKenzie [EMAIL PROTECTED] wrote:
  I agree.  If you cannot find the application or a demo version to work
  with, how can you fix the
  bug.  Logs and other helpers go a long way.  Maybe an intro page as to
  what is needed and how
  to get it.  This will become more and more critical as the project
  approaches 'release' status (1.0).
  Also, marking bugs as having insufficient information to fix advises the
  reporter that the project
  needs more information to help or troubleshoot.

 Maybe add a resolution of NEEDMOREINFO?


 +1 vote from  me


  This would put a heavy load on the bug admins and actually slow down the
  process.  I work on
  other projects.  Clicking on the NEW BUG link should take a person to
  a web page with reporting
  criteria.  At this point, the reporter will read through a page of what
  should be done to report a
  bug.  After clicking a 'I read and understand the reporting
  requirements', then the reporter will be
  able to submit a bug.  After a few cycles of this, regular reporters
  will not be subject to this page and
  will be taken instead to the regular bug reporting page.  For the
  occasional reporter, this is a good way
  to handle bug reports, IMHO.

 Agreed.
+1 vote from me
Page should contain some info like  critical info we need like  logs,
etc, steps  to reproducec, download  link.  (check ubuntu launchpad).
It should automatically  create the bug in bugzilla, based on that info.
--
VJ

 - Austin