RE: [WISPA] sales 101

2006-12-20 Thread Mac Dearman 
Dang Travis -

 You need to let me send one of my installers up there. He can get 84 by
himself in a month :-)

I agree with what you are saying though as we haven't advertised in years
and generally stay behind on the installs. I did buy some of those yard
signs last month and put out advertising our service in several areas where
we have had service for years and they did generate about 10x what I ever
thought they would. Cheap stuff at $3.00 per sign w/stand

Mac 


-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Travis Johnson
Sent: Wednesday, December 20, 2006 10:58 PM
To: [EMAIL PROTECTED]; WISPA General List
Subject: Re: [WISPA] sales 101

The problem comes when you have too much business so you stop selling... 
and yes, it happens. We are in that "phase" right now... can't seem to 
hire people fast enough... and yet we haven't done any real "sales" for 
over a year... (currently have 84 wireless orders waiting to be 
installed... that's a full month with 5 full-time installers.)

Travis
Microserv

Peter R. wrote:
> Selling is actively working a process or plan to ink deals.
> It involves prospecting, answering objections, providing a value
> proposition, inking contracts.
> Charles is right about the used car sales attitude, but that isn't
> usually the issue.
> Usually the issue is that no one is selling... everyone is just taking
> the orders as they come in.
> That's like saying the guy at the post office is in sales... "How many
> stamps do you want?"
> Cold calling, door knocking, networking and prospecting are sales
> activities.
> Waiting by the phone is not :)
>
> Peter Radizeski
> RAD-INFO, Inc.
> Marketing IDEA guy.com
>
>
> Charles Wu wrote:
>
>> 
>> Profile your best clients.
>> Pick out who you want your clients to be.
>> Research them.
>> Be in front of them.
>> Sell them.
>> 
>>
>> Here's one thing to discuss -- "selling" vs "order taking"
>> The conundrum of sales is that everyone LOVES to buy, but HATES being 
>> sold
>> to
>> When one goes in the mentality to try to "sell something" -- more 
>> often than
>> not, one ends up more like the "greasy car salesperson" that leaves a 
>> bad
>> taste in someone's mouth
>>
>> -Charles
>>  
>>
>
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Re: [WISPA] sales 101

2006-12-20 Thread W.D.McKinney 
- Original Message -
From: Travis Johnson
[mailto:[EMAIL PROTECTED]
To: [EMAIL PROTECTED], WISPA General List
[mailto:[EMAIL PROTECTED]
Sent: Wed, 20 Dec 2006 19:58:21 -0900
Subject:
Re: [WISPA] sales 101


> The problem comes when you have too much business so you stop selling... 
> and yes, it happens. We are in that "phase" right now... can't seem to 
> hire people fast enough... and yet we haven't done any real "sales" for 
> over a year... (currently have 84 wireless orders waiting to be 
> installed... that's a full month with 5 full-time installers.)
> 
> Travis
> Microserv

Travis,

It's a really good phase though, and it makes you look at temp's vs. employees 
which may not be a bad deal since the sales aren't up.

-Dee


> 
> Peter R. wrote:
> > Selling is actively working a process or plan to ink deals.
> > It involves prospecting, answering objections, providing a value
> > proposition, inking contracts.
> > Charles is right about the used car sales attitude, but that isn't
> > usually the issue.
> > Usually the issue is that no one is selling... everyone is just taking
> > the orders as they come in.
> > That's like saying the guy at the post office is in sales... "How many
> > stamps do you want?"
> > Cold calling, door knocking, networking and prospecting are sales
> > activities.
> > Waiting by the phone is not :)
> >
> > Peter Radizeski
> > RAD-INFO, Inc.
> > Marketing IDEA guy.com
> >
> >
> > Charles Wu wrote:
> >
> >> 
> >> Profile your best clients.
> >> Pick out who you want your clients to be.
> >> Research them.
> >> Be in front of them.
> >> Sell them.
> >> 
> >>
> >> Here's one thing to discuss -- "selling" vs "order taking"
> >> The conundrum of sales is that everyone LOVES to buy, but HATES being 
> >> sold
> >> to
> >> When one goes in the mentality to try to "sell something" -- more 
> >> often than
> >> not, one ends up more like the "greasy car salesperson" that leaves a 
> >> bad
> >> taste in someone's mouth
> >>
> >> -Charles
> >>  
>
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Re: [WISPA] sales 101

2006-12-20 Thread Joe Laura 
Yes, Its all in how you present the sales offer weather one looks towards
you as a used car salesman/saleswoman. I constantly tell salesman that if I
would have known they were selling those particular items I would have been
buying them. Then they say "Well you should have asked" Well that's their
job IMO. Not to try to sell me but just inform me of their offerings.
Postcard, catalog, etc.
Superior Wireless
New Orleans,La.
www.superior1.com
- Original Message -
From: "Peter R." <[EMAIL PROTECTED]>
To: "WISPA General List" 
Sent: Wednesday, December 20, 2006 11:37 AM
Subject: Re: [WISPA] sales 101


> Selling is actively working a process or plan to ink deals.
> It involves prospecting, answering objections, providing a value
> proposition, inking contracts.
> Charles is right about the used car sales attitude, but that isn't
> usually the issue.
> Usually the issue is that no one is selling... everyone is just taking
> the orders as they come in.
> That's like saying the guy at the post office is in sales... "How many
> stamps do you want?"
> Cold calling, door knocking, networking and prospecting are sales
> activities.
> Waiting by the phone is not :)
>
> Peter Radizeski
> RAD-INFO, Inc.
> Marketing IDEA guy.com
>
>
> Charles Wu wrote:
>
> >
> >Profile your best clients.
> >Pick out who you want your clients to be.
> >Research them.
> >Be in front of them.
> >Sell them.
> >
> >
> >Here's one thing to discuss -- "selling" vs "order taking"
> >The conundrum of sales is that everyone LOVES to buy, but HATES being
sold
> >to
> >When one goes in the mentality to try to "sell something" -- more often
than
> >not, one ends up more like the "greasy car salesperson" that leaves a bad
> >taste in someone's mouth
> >
> >-Charles
> >
> >
>
> --
> WISPA Wireless List: wireless@wispa.org
>
> Subscribe/Unsubscribe:
> http://lists.wispa.org/mailman/listinfo/wireless
>
> Archives: http://lists.wispa.org/pipermail/wireless/
>

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Re: [WISPA] sales 101

2006-12-20 Thread Travis Johnson 
The problem comes when you have too much business so you stop selling... 
and yes, it happens. We are in that "phase" right now... can't seem to 
hire people fast enough... and yet we haven't done any real "sales" for 
over a year... (currently have 84 wireless orders waiting to be 
installed... that's a full month with 5 full-time installers.)


Travis
Microserv

Peter R. wrote:

Selling is actively working a process or plan to ink deals.
It involves prospecting, answering objections, providing a value
proposition, inking contracts.
Charles is right about the used car sales attitude, but that isn't
usually the issue.
Usually the issue is that no one is selling... everyone is just taking
the orders as they come in.
That's like saying the guy at the post office is in sales... "How many
stamps do you want?"
Cold calling, door knocking, networking and prospecting are sales
activities.
Waiting by the phone is not :)

Peter Radizeski
RAD-INFO, Inc.
Marketing IDEA guy.com


Charles Wu wrote:



Profile your best clients.
Pick out who you want your clients to be.
Research them.
Be in front of them.
Sell them.


Here's one thing to discuss -- "selling" vs "order taking"
The conundrum of sales is that everyone LOVES to buy, but HATES being 
sold

to
When one goes in the mentality to try to "sell something" -- more 
often than
not, one ends up more like the "greasy car salesperson" that leaves a 
bad

taste in someone's mouth

-Charles
 




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Re: [WISPA] sales 101

2006-12-20 Thread Peter R. 

Selling is actively working a process or plan to ink deals.
It involves prospecting, answering objections, providing a value
proposition, inking contracts.
Charles is right about the used car sales attitude, but that isn't
usually the issue.
Usually the issue is that no one is selling... everyone is just taking
the orders as they come in.
That's like saying the guy at the post office is in sales... "How many
stamps do you want?"
Cold calling, door knocking, networking and prospecting are sales
activities.
Waiting by the phone is not :)

Peter Radizeski
RAD-INFO, Inc.
Marketing IDEA guy.com


Charles Wu wrote:



Profile your best clients.
Pick out who you want your clients to be.
Research them.
Be in front of them.
Sell them.


Here's one thing to discuss -- "selling" vs "order taking"
The conundrum of sales is that everyone LOVES to buy, but HATES being sold
to
When one goes in the mentality to try to "sell something" -- more often than
not, one ends up more like the "greasy car salesperson" that leaves a bad
taste in someone's mouth

-Charles
 



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Re: [WISPA] Want a portable tower ?

2006-12-20 Thread Blair Davis 

How about you mail a pic to me?  [EMAIL PROTECTED]

Thanks.

Rick Smith wrote:


I've got two of these, exactly the same.  They're really stable.  I've never
measured them, but they say they go about 20' into the air.  I am 6' and
this one's about 2x over my head.  I'd say around 15' or so, and there's
still a lot to crank up on it.

Got bored the other day, so I raised some Christmas lights :)

They cost about $1k each, and about $250 to ship together to me from Texas,
about 2 yrs ago.

We never used 'em, as I never had the time / cash to get together a trailer
to mount 'em to.

Name me a price offlist, and I'll make a deal.  They're both in perfect
working condition.

R


 




No virus found in this incoming message.
Checked by AVG Free Edition.
Version: 7.5.432 / Virus Database: 268.15.25/593 - Release Date: 12/19/2006 
1:17 PM
 




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Blair Davis

AOL IM Screen Name --  Theory240

West Michigan Wireless ISP
269-686-8648

A division of:
Camp Communication Services, INC

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[WISPA] Live from Milpitas, Earthlink WiFi (so far not so good)

2006-12-20 Thread Matt Liotta 

http://gigaom.com/2006/12/20/earthlink-sf-milpitas/

"Getting residents to subscribe might be more difficult. I used the 
network on my laptop in a dozen different places around city hall, at 
shopping centers, and around main streets and found that the network was 
slow and the coverage was spotty."


-Matt
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RE: [WISPA] Form 477 Confidentiality Challenged in Court

2006-12-20 Thread Mac Dearman 
We too received that email. I was wondering if some of us ought to contact
Michael A. Krasnow's office for further info and maybe "air" our concerns
and the affect that releasing this data will have on future filing!

Mac 



-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Rick Harnish
Sent: Tuesday, December 19, 2006 10:37 AM
To: 'WISPA General List'
Subject: [WISPA] Form 477 Confidentiality Challenged in Court

It looks as though the confidentiality of Form 477 information is being
challenged in court.  Anyone with further insight that has comments, they
are appreciated.  Our office received this document via email today.

 

PUBLIC NOTICE

Federal Communications Commission

445 12th St., S.W.

Washington, D.C. 20554

News Media Information 202 / 418-0500

Fax-On-Demand 202 / 418-2830

TTY 202 / 418-2555

Internet: http://www.fcc.gov

ftp fcc gov

DA 06-2534

December 15, 2006

Public Notice To Service Providers Who Filed FCC Form 477s With The
Commission And Sought

Confidential Treatment Of The Information Submitted

This Public Notice notifies all filers who sought confidential treatment of
their Form 477

information that the public release of this information is being sought. The
following litigation is pending

in U.S. District Court for the District of Columbia: Center for Public
Integrity v. Federal

Communications Commission, Civil Action No. 06-1644 (RMC). Plaintiff
initiated this action under the

Freedom of Information Act (FOIA), 5 U.S.C. § 552, as amended, seeking
release of all FCC Form 477s

filed with the Commission. The Wireline Competition Bureau previously denied
plaintiff's FOIA request

for these records, pursuant to FOIA exemption 4, because it found that the
requested records contain

commercially sensitive, competitive information and that release would cause
harm to the entities that

submitted the requested information. The plaintiff has filed for de novo
review of its request by the U.S.

District Court. The Commission’s brief in this proceeding is due to be filed
with the court on January 8,

2007.

For further information, contact Michael A. Krasnow, Office of General
Counsel, (202) 418-

7924.

- FCC –

 

 

 

Rick Harnish

President

OnlyInternet Broadband & Wireless, Inc.

260-827-2482

Founding Member of WISPA

 

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Re: [WISPA] building out

2006-12-20 Thread George Rogato 
Pac wireless has been getting my advertizing budget this past year. Them 
and lonnie.


This is a part of my coverage area. not all our essid's have our name in 
them. It took a while before I realized I was making a mistake not 
having our name as part of the essid.


http://www.oregonfast.net/gofast/stumbler/

I found the best way to advertize was to put my name as close to the 
peoples as possible. It's working really well. I keep getting calls from 
people who can see us and connect but can't go anyplace.


"Ahh, so you want to use our service eh? "


--
George Rogato

Welcome to WISPA

www.wispa.org

http://signup.wispa.org/
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Re: [WISPA] Form 477 Confidentiality Challenged in Court

2006-12-20 Thread Frank Muto 
That is a good idea, but why not be proactive and let the FCC know the 
concerns you have NOW (call, email or fax) and ask how you can help in the 
litigation. I'm still not clear what this group is trying to really 
accomplish. I'll assume that anyone that filed the 477 has a potential right 
to be a co-defendant in this matter. You may also consult with your attorney 
as well.



Frank Muto
FSM Marketing Group, Inc.








- Original Message - 
From: "Rick Harnish" <[EMAIL PROTECTED]>

To: "'WISPA General List'" 
Sent: Tuesday, December 19, 2006 2:06 PM
Subject: RE: [WISPA] Form 477 Confidentiality Challenged in Court



That's a good view Tom.  Until a decision is made one way or another, we
probably shouldn't jump to conclusions.  However, we should keep a keen 
eye

for a comment period concerning this issue.

Rick Harnish
President
OnlyInternet Broadband & Wireless, Inc.
260-827-2482
Founding Member of WISPA

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Tom DeReggi
Sent: Tuesday, December 19, 2006 1:33 PM
To: WISPA General List
Subject: Re: [WISPA] Form 477 Confidentiality Challenged in Court

I'm glad this is being taken to court. One of the reasons many WISPs don't
file still (even though legally required to), is because they are afraid
that the information will be shared with someone that will result in a
negative effect, whether its the tax collector or competitors.  Proving 
that


this information can or can not be kept confidential will take a load off
the mind of parties that are obligated to file.  Hopefully, the FCC will 
be

victorious and not need to disclose the information.

Tom DeReggi
RapidDSL & Wireless, Inc
IntAirNet- Fixed Wireless Broadband


- Original Message - 
From: "Rick Harnish" <[EMAIL PROTECTED]>

To: "'WISPA General List'" 
Sent: Tuesday, December 19, 2006 11:37 AM
Subject: [WISPA] Form 477 Confidentiality Challenged in Court


It looks as though the confidentiality of Form 477 information is being
challenged in court.  Anyone with further insight that has comments, they
are appreciated.  Our office received this document via email today.



PUBLIC NOTICE

Federal Communications Commission

445 12th St., S.W.

Washington, D.C. 20554

News Media Information 202 / 418-0500

Fax-On-Demand 202 / 418-2830

TTY 202 / 418-2555

Internet: http://www.fcc.gov

ftp fcc gov

DA 06-2534

December 15, 2006

Public Notice To Service Providers Who Filed FCC Form 477s With The
Commission And Sought

Confidential Treatment Of The Information Submitted

This Public Notice notifies all filers who sought confidential treatment 
of

their Form 477

information that the public release of this information is being sought. 
The

following litigation is pending

in U.S. District Court for the District of Columbia: Center for Public
Integrity v. Federal

Communications Commission, Civil Action No. 06-1644 (RMC). Plaintiff
initiated this action under the

Freedom of Information Act (FOIA), 5 U.S.C. § 552, as amended, seeking
release of all FCC Form 477s

filed with the Commission. The Wireline Competition Bureau previously 
denied

plaintiff's FOIA request

for these records, pursuant to FOIA exemption 4, because it found that the
requested records contain

commercially sensitive, competitive information and that release would 
cause

harm to the entities that

submitted the requested information. The plaintiff has filed for de novo
review of its request by the U.S.

District Court. The Commission's brief in this proceeding is due to be 
filed

with the court on January 8,

2007.

For further information, contact Michael A. Krasnow, Office of General
Counsel, (202) 418-

7924.

- FCC -







Rick Harnish

President

OnlyInternet Broadband & Wireless, Inc.

260-827-2482

Founding Member of WISPA



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RE: [WISPA] Strange network issues "crosspost"

2006-12-20 Thread Todd Barber 
Chadd,

It seems every time I have a thought about how good something is running it
croaks :)

Todd Barber
Skylink Broadband Internet
[EMAIL PROTECTED]
970-454-9499


-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Chadd Thompson
Sent: Wednesday, December 20, 2006 4:09 PM
To: 'WISPA General List'
Subject: RE: [WISPA] Strange network issues "crosspost"

Well I did a bit of searching on the trango support forums and found a
thread of someone with a similar problem. Trango support made a
recommendation to turn off the maclist filter off on the RU. I went a head
and turned it off on the RU's, telnet in and issue "maclist filter off"
command. I did this last night sometime and have not had any issues as of
yet. Since last week sometime I was having to reboot the BH's twice a day or
more. I will see what happens with it and if this doesn't do it I will let
you guys know.

Funny thing about this is that about a week ago I was thinking to myself
"damn those link 10's have ran good the last few years". I was an early
adopter of the link 10 and had nothing but issues with them for the first 6
months or so after release, I felt like a beta tester. Once they fixed
software bugs though they have ran well, until now that is.

Problems like this make you realize how quickly and unexpectedly things can
take a crap on you with little or no changes to your network.

Thanks again for the help.
Chadd

> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
> Behalf Of Mac Dearman
> Sent: Wednesday, December 20, 2006 7:43 AM
> To: 'WISPA General List'
> Subject: RE: [WISPA] Strange network issues "crosspost"
> 
> Chadd,
> 
>   That is a Trango command and it does turn arp off. I have both worlds
> here
> - - bridged and routed and I have never had any of my TLink 10's to do
> that
> to me. I am not saying that's not your problem - I am just saying I have
> never had that issue. We have many more than 300 traversing Tlink10
> backhauls today - - -
> 
> What firmware are you running? Is there a certain time of the day things
> go
> awry? A certain temp? Is there a pps correlation? What is each Tlink
> plugged
> in to?
> 
> 
> 
> Mac
> 
> 
> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
> Behalf Of Todd Barber
> Sent: Wednesday, December 20, 2006 12:56 AM
> To: 'WISPA General List'
> Subject: RE: [WISPA] Strange network issues "crosspost"
> 
> Mac,
> 
> We tried that but it didn't totally resolve the issue.  Chadd, I would
> guess
> it was around 100.
> 
> Todd Barber
> Skylink Broadband Internet
> [EMAIL PROTECTED]
> 970-454-9499
> 
> 
> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
> Behalf Of Mac Dearman
> Sent: Tuesday, December 19, 2006 8:09 PM
> To: 'WISPA General List'
> Subject: RE: [WISPA] Strange network issues "crosspost"
> 
> telnet:
> 
> arp -bcast off
> 
> 
> 
> Mac
> 
> 
> 
> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
> Behalf Of Todd Barber
> Sent: Tuesday, December 19, 2006 8:01 PM
> To: 'WISPA General List'
> Subject: RE: [WISPA] Strange network issues "crosspost"
> 
> Chadd,
> 
> We experienced similar issues when our network was entirely bridged.  The
> root of the problem turned out to be the ARP table in the Trangos we were
> using as are primary BHs.
> 
> Once the number of clients behind the Trangos exceeded a certain limit the
> ARP table gets corrupted.  Trango does not have a fix for this issue.
> 
> As a temporary fix you can set up a script to reset the ARP table in the
> Trangos on a regular basis.  The command line for the 5800 and 5830 units
> is
> "maclist reset".
> 
> We have moved to a mostly routed network which has greatly reduced the
> number of MAC addresses seen by the Trangos.  This fixed the problem.
> 
> Todd Barber
> Skylink Broadband Internet
> [EMAIL PROTECTED]
> 970-454-9499
> 
> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
> Behalf Of Chadd Thompson
> Sent: Tuesday, December 19, 2006 4:00 PM
> To: 'WISPA General List'
> Subject: [WISPA] Strange network issues "crosspost"
> 
> Sorry to cross post this guys but I am looking for suggestions and wasn't
> sure if everyone is on both lists.
> 
> 
> I have been having an intermittent problem the last few days. A few of my
> AP's and CPE's will stop responding. These are a mixture of brands,
> Trango,
> MT, Brilan, they are on different network segments, different frequencies.
> 
> The strange thing that not all the radios on the segment will have
> problems
> only some, and even more odd is that an AP can stop responding but you can
> still access some of the CPE's associated with it and they will pass
> traffic
> fine. In any case a reboot of the backhaul that feeds each individual
> segment will bring them all back up again for a random amount of time. I
> have checked the BH links when things start going haywire and can't

Re: [WISPA] building out

2006-12-20 Thread KyWiFi LLC 
Can someone check this list, I commented on the post below
twice yesterday and they have still not yet been delivered by
the listserv.

Happy Holidays to my fellow WISP's!


Shannon D. Denniston, Co-Founder
KyWiFi, LLC - Mt. Sterling, Kentucky
"Your Hometown Broadband Provider"
http://www.KyWiFi.com
Call Us Today: 859.274.4033
===
$29.99 DSL High Speed Internet
$14.99 Home Phone Service
$19.99 All Digital Satellite TV
- No Phone Line Required for DSL
- FREE Activation & Equipment
- Affordable Upfront Pricing
- Locally Owned & Operated
- We Also Service Most Rural Areas
===


- Original Message - 
From: "Charles Wu" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>; "'WISPA General List'" 
Sent: Wednesday, December 20, 2006 9:59 AM
Subject: RE: [WISPA] building out



Profile your best clients.
Pick out who you want your clients to be.
Research them.
Be in front of them.
Sell them.


Here's one thing to discuss -- "selling" vs "order taking"
The conundrum of sales is that everyone LOVES to buy, but HATES being sold
to
When one goes in the mentality to try to "sell something" -- more often than
not, one ends up more like the "greasy car salesperson" that leaves a bad
taste in someone's mouth

-Charles

---
WiNOG Wireless Roadshows
Coming to a City Near You
http://www.winog.com 



-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Peter R.
Sent: Tuesday, December 19, 2006 4:52 PM
To: WISPA General List
Subject: Re: [WISPA] building out


Dylan Oliver wrote:

> Hi Charles,
>
> Any tips on learning to sell? What's helped you the most?



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RE: [WISPA] building out

2006-12-20 Thread Jeff Broadwick 
Well said.  It's fairly easy to "sell" once you are established.  You can be
a nice guy, people will take your calls and emails, and you don't have to
push to get in front of people.  Customers will also give you a 2nd chance
when you make mistakes.  

Getting started is VERY difficult.  You are unknown and you have to do the
hard work of prospecting to get enough folks to talk to to try to build a
territory.  There are "low-impact" ways of doing this, but ultimately it
comes down to cold calling/emailing (not bulk spam) to get your message out.
It can take months or years to get past the point where you don't have to do
this all the time.

IMO, the people that can/and are willing to do this should be the highest
paid folks in your organization.  Getting doors shut in your face
(figuratively and literally) on a regular basis is really hard on your
attitude.  You can have the greatest product in the world, but if you don't
have someone to beat the street to sell it, you won't have a business.

Just a salesman's point of view.  :-)

Jeff


-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Charles Wu
Sent: Wednesday, December 20, 2006 9:59 AM
To: [EMAIL PROTECTED]; 'WISPA General List'
Subject: RE: [WISPA] building out


Profile your best clients.
Pick out who you want your clients to be.
Research them.
Be in front of them.
Sell them.


Here's one thing to discuss -- "selling" vs "order taking"
The conundrum of sales is that everyone LOVES to buy, but HATES being sold
to When one goes in the mentality to try to "sell something" -- more often
than not, one ends up more like the "greasy car salesperson" that leaves a
bad taste in someone's mouth

-Charles

---
WiNOG Wireless Roadshows
Coming to a City Near You
http://www.winog.com 



-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Peter R.
Sent: Tuesday, December 19, 2006 4:52 PM
To: WISPA General List
Subject: Re: [WISPA] building out


Dylan Oliver wrote:

> Hi Charles,
>
> Any tips on learning to sell? What's helped you the most?



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RE: [WISPA] Strange network issues "crosspost"

2006-12-20 Thread Chadd Thompson 
Well I did a bit of searching on the trango support forums and found a
thread of someone with a similar problem. Trango support made a
recommendation to turn off the maclist filter off on the RU. I went a head
and turned it off on the RU's, telnet in and issue "maclist filter off"
command. I did this last night sometime and have not had any issues as of
yet. Since last week sometime I was having to reboot the BH's twice a day or
more. I will see what happens with it and if this doesn't do it I will let
you guys know.

Funny thing about this is that about a week ago I was thinking to myself
"damn those link 10's have ran good the last few years". I was an early
adopter of the link 10 and had nothing but issues with them for the first 6
months or so after release, I felt like a beta tester. Once they fixed
software bugs though they have ran well, until now that is.

Problems like this make you realize how quickly and unexpectedly things can
take a crap on you with little or no changes to your network.

Thanks again for the help.
Chadd

> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
> Behalf Of Mac Dearman
> Sent: Wednesday, December 20, 2006 7:43 AM
> To: 'WISPA General List'
> Subject: RE: [WISPA] Strange network issues "crosspost"
> 
> Chadd,
> 
>   That is a Trango command and it does turn arp off. I have both worlds
> here
> - - bridged and routed and I have never had any of my TLink 10's to do
> that
> to me. I am not saying that's not your problem - I am just saying I have
> never had that issue. We have many more than 300 traversing Tlink10
> backhauls today - - -
> 
> What firmware are you running? Is there a certain time of the day things
> go
> awry? A certain temp? Is there a pps correlation? What is each Tlink
> plugged
> in to?
> 
> 
> 
> Mac
> 
> 
> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
> Behalf Of Todd Barber
> Sent: Wednesday, December 20, 2006 12:56 AM
> To: 'WISPA General List'
> Subject: RE: [WISPA] Strange network issues "crosspost"
> 
> Mac,
> 
> We tried that but it didn't totally resolve the issue.  Chadd, I would
> guess
> it was around 100.
> 
> Todd Barber
> Skylink Broadband Internet
> [EMAIL PROTECTED]
> 970-454-9499
> 
> 
> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
> Behalf Of Mac Dearman
> Sent: Tuesday, December 19, 2006 8:09 PM
> To: 'WISPA General List'
> Subject: RE: [WISPA] Strange network issues "crosspost"
> 
> telnet:
> 
> arp -bcast off
> 
> 
> 
> Mac
> 
> 
> 
> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
> Behalf Of Todd Barber
> Sent: Tuesday, December 19, 2006 8:01 PM
> To: 'WISPA General List'
> Subject: RE: [WISPA] Strange network issues "crosspost"
> 
> Chadd,
> 
> We experienced similar issues when our network was entirely bridged.  The
> root of the problem turned out to be the ARP table in the Trangos we were
> using as are primary BHs.
> 
> Once the number of clients behind the Trangos exceeded a certain limit the
> ARP table gets corrupted.  Trango does not have a fix for this issue.
> 
> As a temporary fix you can set up a script to reset the ARP table in the
> Trangos on a regular basis.  The command line for the 5800 and 5830 units
> is
> "maclist reset".
> 
> We have moved to a mostly routed network which has greatly reduced the
> number of MAC addresses seen by the Trangos.  This fixed the problem.
> 
> Todd Barber
> Skylink Broadband Internet
> [EMAIL PROTECTED]
> 970-454-9499
> 
> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
> Behalf Of Chadd Thompson
> Sent: Tuesday, December 19, 2006 4:00 PM
> To: 'WISPA General List'
> Subject: [WISPA] Strange network issues "crosspost"
> 
> Sorry to cross post this guys but I am looking for suggestions and wasn't
> sure if everyone is on both lists.
> 
> 
> I have been having an intermittent problem the last few days. A few of my
> AP's and CPE's will stop responding. These are a mixture of brands,
> Trango,
> MT, Brilan, they are on different network segments, different frequencies.
> 
> The strange thing that not all the radios on the segment will have
> problems
> only some, and even more odd is that an AP can stop responding but you can
> still access some of the CPE's associated with it and they will pass
> traffic
> fine. In any case a reboot of the backhaul that feeds each individual
> segment will bring them all back up again for a random amount of time. I
> have checked the BH links when things start going haywire and can't seem
> to
> find any issues, no oddball traffic, packets per second seem fine. Also my
> ARP tables seem to be fine when this happens, but I haven't tried to flush
> my ARP when I have the issue.
> 
> Everything is currently "and has been for 4 yrs" bridged and it is getting
> to the point where I need to break down and start setting up routing at
> each
> of my POPs. I had thought it may be a

RE: [WISPA] ot, private chat

2006-12-20 Thread Mac Dearman 
Marlon,


  We use Wildfire (server side) and Spark integrated into our Asterisk
server for encrypted chat. It also has the ability to show your presence
(availability) to whoever else you have in your buddy list. If you see
someone in your list of active buddies - - all you have to do is "click" on
their name and it will call them as well. This is cool stuff, open source
and pretty easy to install as well its skin able to have your company logo
on every client end (spark) IM'er.

http://www.jivesoftware.com/products/spark/

Mac 



-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Marlon K. Schafer
Sent: Tuesday, December 19, 2006 9:24 PM
To: WISPA General List
Subject: Re: [WISPA] ot, private chat

Ahhh, thanks.

I'm NOT looking for anything like that.  The last thing in the world that 
I'd want to do to my customers is route their traffic through anyone that we

don't know.

marlon

- Original Message - 
From: "Pete Davis" <[EMAIL PROTECTED]>
To: "WISPA General List" 
Sent: Tuesday, December 19, 2006 4:36 AM
Subject: Re: [WISPA] ot, private chat


> http://hamachi.cc has a an application with a private chat. That is a side

> feature in their product. The main app is a P2P VPN application that works

> actually very well. Everyone in your Hamachi group (up to 16 nodes in free

> version, 254 in the $40/yr version) can share files/printers and chat as 
> if they were in the same physical LAN. A nice configuration-less VPN.
>
> The Nat/Nat Transversal trick: The Hamachi company (now owned by 
> logmein.com) has the 5.0.0.0/8 subnet and every Hamachi user tunnels in 
> and gets a 5.x.x.x IP address. The Hamachi software handles the encryption

> and authentication, and only uses the 5.x.x.x subnet for VPN'ing.
>
> Pete Davis
> NoDial.net
>
> Marlon K. Schafer (509) 982-2181 wrote:
>> Hi All,
>>
>> A few years back, there was a program called Blab-it.  It was a private 
>> chat system.  I have a couple of corporate customers that are interested 
>> in a Yahoo or MSN Messenger type application but they want it isolated to

>> their own network (including remote offices) and they want better 
>> security.
>>
>> Anyone know of such a beast?  I could probably handle something that 
>> rides on my server, but a system that would ride on the customer's server

>> is what they are mostly after.
>>
>> thanks!
>> Marlon
>> (509) 982-2181   Equipment sales
>> (408) 907-6910 (Vonage)Consulting services
>> 42846865 (icq)And I run my own wisp!
>> 64.146.146.12 (net meeting)
>> www.odessaoffice.com/wireless
>> www.odessaoffice.com/marlon/cam
>>
>>
>>
>
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[WISPA] Rosharon, TX

2006-12-20 Thread Mark McElvy 
Anybody service this area...

 

Mark McElvy
AccuBak Data Systems, Inc.
573.729.9200 - Office
573.729.9203 - Fax
573.247.9980 - Mobile
http://www.accubak.com/  
http://www.accubak.net/  
Nationwide Internet Access
Accurate backups for your critical data! 

 

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[WISPA] Marketing

2006-12-20 Thread Peter R. 

EarthLink is giving away phone service so people can try it:

http://www.whittierdailynews.com/business/ci_4834554

Why do you think car dealers let you have a test drive?

I used to tell my DSL ISP's to put the fastest PC in the store hooked up 
to DSL and let poeple play with it. Once they see how fast it is they 
will move to it.  The concept works with Wireless, Wi-Fi, and VoIP, too.


--


Regards,

Peter Radizeski
RAD-INFO, Inc. - NSP Strategist
We Help ISPs Connect & Communicate
813.963.5884 
http://www.marketingIDEAguy.com



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[WISPA] Digital Cities Conference summary

2006-12-20 Thread Peter R. 
W2i Philly: Competition Beneath the Collegiality As Wireless Business 
Begins to Mature

Dec 14, 2006  By Joshua Breitbart
http://www.govtech.net/digitalcommunities/story.php?id=102873&story_pg=1

As the nascent municipal wireless industry has boomed in the last two 
years, there has been a sense that a rising tide was raising all of the 
boats. No longer.


You could sense the competition beneath the collegiality at the Wireless 
Internet Institute's Digital Cities Convention, held December 5-6 in 
Philadelphia.


Conference-goers scooped their lunch from the buffet at the center of 
the room -- deli meats, assorted pastas, chicken, fish, and pot roast. 
The vendors --


some hopeful, others expectant -- stuck to their booths lining the 
walls, eyeing their potential customers and each other. The folks from 
Firetide touting their 5


ghz surveillance network had their sample camera trained on the "big 
spender" across the room: Earthlink.


"Some of these guys are on their fourth or fifth round of venture 
capital funding," the Motorola rep told me from behind a laptop at his 
booth. "That can't last."


He predicted many of the companies with booths at the conference would 
be out of business within six months.


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RE: [WISPA] 25 pr Outdoor cat5

2006-12-20 Thread Mike Delp 
Like this?
Bell-Blue
Officicals-Orange
Get-Green
Big-Brown
Salaries-Slate

Why=White
Run-Red
Backwards-Black
You-Yellow
Varmint-Violet


Mike

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Chad Halsted
Sent: Wednesday, December 20, 2006 1:52 PM
To: WISPA General List
Subject: Re: [WISPA] 25 pr Outdoor cat5

I couldn't post the one I was taught. Your version is much more PC.

On 12/19/06, Mike Bushard, Jr <[EMAIL PROTECTED]> wrote:
> I remember that from school
>
>
> Mike Bushard, Jr
> Wisper Wireless Solutions, LLC
> 320-256-WISP (9477)
> 320-256-9478 Fax
>
> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
> Behalf Of Marty Dougherty
> Sent: Tuesday, December 19, 2006 5:23 PM
> To: 'WISPA General List'
> Subject: RE: [WISPA] 25 pr Outdoor cat5
>
> Easy way to remember the color code is (this is really old days)
>
> Bell- Blue
> Operators-Orange
> Give-Green
> Bad- Brown
> Service- Slate
>
> While- White
> Running- Red
> Backwards- Black
> You- Yellow
> Vomit- Violet
>
> If you can remember that you can break down any cable- even the big ones
> with thousands of pairs...
> Marty
>
>
>
> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
> Behalf Of Chad Halsted
> Sent: Tuesday, December 19, 2006 4:37 PM
> To: WISPA General List
> Subject: Re: [WISPA] 25 pr Outdoor cat5
>
> telecom 25 pair color code
>
> tip
> White
> Red
> Black
> Yellow
> Violet
>
> ring
> Blue
> Orange
> Green
> Brown
> Slate
>
> so it would look like this...
>
> w/bl - bl, w/o - o, w/g - g, w/br - br, w/sl - sl
> r/bl - bl, r/o - o, r/g - g, r/br - br, r/sl -sl
> bk/bl - bl, bk/o - o, bk/g -g, bk/br - br, bk/sl - sl
> y/bl - bl, ..etc..etc
> v/bl - bl, ..etc..etc
>
> It's been a while since I have seen a 25 pair Cat5 cable, don't know
> if the "slate" pair is in there or not, I know it is for 25 pair
> telecom feeders, but those are usually Cat3 rated.  If not, then you
> simply ignore that pair.
>
> Anyhow, for larger count cables.  Each 25 pair group should be wrapped
> with blue, orange, green, brown and slate colored "binder string".
> The first 25 pair is blue, the next would be orange, then green, brown
> and slate accordingly.
>
> and then there are super groups... which is getting way off Topic. hehe
>
> On 12/18/06, Ron Wallace <[EMAIL PROTECTED]> wrote:
> >
> > Yes, I can confirm Scrivs point. I have a 300' cat5 25 Pr and it is
> punched down on a 12 port RJ45 Block, standard Cat5e terminal. It has
> worked well, thou I am not using today. No good reason, just wanted to
> have fewer connectors.
> > Ron Wallace
> > Hahnron, Inc.
> > 220 S. Jackson Dt.
> > Addison, MI 49220
> >
> > Phone: (517)547-8410
> > Mobile: (517)605-4542
> > e-mail: [EMAIL PROTECTED]
> > [EMAIL PROTECTED]
> >
> > >-Original Message-
> > >From: John Scrivner [mailto:[EMAIL PROTECTED]
> > >Sent: Saturday, December 16, 2006 02:08 AM
> > >To: 'WISPA General List'
> > >Subject: Re: [WISPA] 25 pr Outdoor cat5
> > >
> > >If you need 100 megabit Cat 5 performance then it is best to
> terminate
> > >on 110 blocks instead of 66 blocks. That is what I was always told in
> > >the past. I have no proof other than what others told me. Can anyone
> > >else confirm or deny?
> > >Scriv
> > >
> > >
> > >Brad Belton wrote:
> > >
> > >>Yep, standard 25pr 66 blocks mounted inside NEMA4 enclosures. Works
> well.
> > >>
> > >>I've attached a snapshot.
> > >>
> > >>Best,
> > >>
> > >>
> > >>Brad
> > >>
> > >>
> > >>
> > >>
> > >>-Original Message-
> > >>From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
> On
> > >>Behalf Of [EMAIL PROTECTED]
> > >>Sent: Friday, December 15, 2006 3:29 PM
> > >>To: wireless@wispa.org
> > >>Subject: RE: RE: [WISPA] 25 pr Outdoor cat5
> > >>
> > >>Punch blocks, enclosures? What did you do for that?
> > >>
> > >>Brian
> > >>
> > >>
> > >>
> > >>
> > >>>Yep, works nicely. We've run several hubs with 25pr CAT5 outdoor
> cable.
> > >>>Gobs and gobs of goo inside...have a few hand rags ready!
> > >>>
> > >>>I believe the cable brand is Mohawk. Good stuff.
> > >>>
> > >>>Best,
> > >>>
> > >>>Brad
> > >>>
> > >>>
> > >>>
> > >>>
> > >>>-Original Message-
> > >>>From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On
> > >>>Behalf Of Brian Rohrbacher
> > >>>Sent: Friday, December 15, 2006 1:48 PM
> > >>>To: Conversations over a new WISP Trade Organization
> > >>>Subject: [WISPA] 25 pr Outdoor cat5
> > >>>
> > >>>Does anyone use, have thoughts about, or know where to get 25 pr
> outdoor
> > >>>cat5?
> > >>>
> > >>>I am curious if using it on a tower could save in future
> deployments.
> > >>>You'd have it punched in a block at the top and bottom
> > >>>and would only have run jumpers for new radios.
> > >>>
> > >>>Brian
> > >>>--
> > >>>WISPA Wireless List: wireless@wispa.org
> > >>>
> > >>>Subscribe/Unsubscribe:
> > >>>http://lists.wispa.org/mailman/listinfo/wireless
> > >>>
> > >>>Archives: http://lists.wispa.org/pipermail/w

RE: [WISPA] training

2006-12-20 Thread Cliff Leboeuf 
Marlon,

I'd too be interested in seeing what you have. How about posting to the
'paid members' list?

Cliff LeBoeuf
www.cssla.com
www.triparish.net


-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Marlon K. Schafer
Sent: Wednesday, December 20, 2006 7:37 AM
To: WISPA General List; isp-wireless@isp-wireless.com
Subject: Re: [WISPA] training

I have a ppt that I wrote for Matt, Jaime and I to present.  We did it
at 
one of the EC expos.  Folks seemed to like it.

It's a couple of years out of date but wouldn't take much to update.  I 
think having three people that didn't always see eye to eye made this a 
great course to take.

marlon

- Original Message - 
From: "Travis Johnson" <[EMAIL PROTECTED]>
To: ; "WISPA General List" 

Sent: Tuesday, December 19, 2006 7:26 PM
Subject: [WISPA] training


> Hi,
>
> Does anyone have a simple "wireless installation" training manual
already 
> put together? We are finally to the point we need to have something
for 
> the new hires, but I want to see if anyone has something they want to 
> share?
>
> Travis
> Microserv
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Re: [WISPA] 25 pr Outdoor cat5

2006-12-20 Thread Chad Halsted 

I couldn't post the one I was taught. Your version is much more PC.

On 12/19/06, Mike Bushard, Jr <[EMAIL PROTECTED]> wrote:

I remember that from school


Mike Bushard, Jr
Wisper Wireless Solutions, LLC
320-256-WISP (9477)
320-256-9478 Fax

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Marty Dougherty
Sent: Tuesday, December 19, 2006 5:23 PM
To: 'WISPA General List'
Subject: RE: [WISPA] 25 pr Outdoor cat5

Easy way to remember the color code is (this is really old days)

Bell- Blue
Operators-Orange
Give-Green
Bad- Brown
Service- Slate

While- White
Running- Red
Backwards- Black
You- Yellow
Vomit- Violet

If you can remember that you can break down any cable- even the big ones
with thousands of pairs...
Marty



-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Chad Halsted
Sent: Tuesday, December 19, 2006 4:37 PM
To: WISPA General List
Subject: Re: [WISPA] 25 pr Outdoor cat5

telecom 25 pair color code

tip
White
Red
Black
Yellow
Violet

ring
Blue
Orange
Green
Brown
Slate

so it would look like this...

w/bl - bl, w/o - o, w/g - g, w/br - br, w/sl - sl
r/bl - bl, r/o - o, r/g - g, r/br - br, r/sl -sl
bk/bl - bl, bk/o - o, bk/g -g, bk/br - br, bk/sl - sl
y/bl - bl, ..etc..etc
v/bl - bl, ..etc..etc

It's been a while since I have seen a 25 pair Cat5 cable, don't know
if the "slate" pair is in there or not, I know it is for 25 pair
telecom feeders, but those are usually Cat3 rated.  If not, then you
simply ignore that pair.

Anyhow, for larger count cables.  Each 25 pair group should be wrapped
with blue, orange, green, brown and slate colored "binder string".
The first 25 pair is blue, the next would be orange, then green, brown
and slate accordingly.

and then there are super groups... which is getting way off Topic. hehe

On 12/18/06, Ron Wallace <[EMAIL PROTECTED]> wrote:
>
> Yes, I can confirm Scrivs point. I have a 300' cat5 25 Pr and it is
punched down on a 12 port RJ45 Block, standard Cat5e terminal. It has
worked well, thou I am not using today. No good reason, just wanted to
have fewer connectors.
> Ron Wallace
> Hahnron, Inc.
> 220 S. Jackson Dt.
> Addison, MI 49220
>
> Phone: (517)547-8410
> Mobile: (517)605-4542
> e-mail: [EMAIL PROTECTED]
> [EMAIL PROTECTED]
>
> >-Original Message-
> >From: John Scrivner [mailto:[EMAIL PROTECTED]
> >Sent: Saturday, December 16, 2006 02:08 AM
> >To: 'WISPA General List'
> >Subject: Re: [WISPA] 25 pr Outdoor cat5
> >
> >If you need 100 megabit Cat 5 performance then it is best to
terminate
> >on 110 blocks instead of 66 blocks. That is what I was always told in
> >the past. I have no proof other than what others told me. Can anyone
> >else confirm or deny?
> >Scriv
> >
> >
> >Brad Belton wrote:
> >
> >>Yep, standard 25pr 66 blocks mounted inside NEMA4 enclosures. Works
well.
> >>
> >>I've attached a snapshot.
> >>
> >>Best,
> >>
> >>
> >>Brad
> >>
> >>
> >>
> >>
> >>-Original Message-
> >>From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
On
> >>Behalf Of [EMAIL PROTECTED]
> >>Sent: Friday, December 15, 2006 3:29 PM
> >>To: wireless@wispa.org
> >>Subject: RE: RE: [WISPA] 25 pr Outdoor cat5
> >>
> >>Punch blocks, enclosures? What did you do for that?
> >>
> >>Brian
> >>
> >>
> >>
> >>
> >>>Yep, works nicely. We've run several hubs with 25pr CAT5 outdoor
cable.
> >>>Gobs and gobs of goo inside...have a few hand rags ready!
> >>>
> >>>I believe the cable brand is Mohawk. Good stuff.
> >>>
> >>>Best,
> >>>
> >>>Brad
> >>>
> >>>
> >>>
> >>>
> >>>-Original Message-
> >>>From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On
> >>>Behalf Of Brian Rohrbacher
> >>>Sent: Friday, December 15, 2006 1:48 PM
> >>>To: Conversations over a new WISP Trade Organization
> >>>Subject: [WISPA] 25 pr Outdoor cat5
> >>>
> >>>Does anyone use, have thoughts about, or know where to get 25 pr
outdoor
> >>>cat5?
> >>>
> >>>I am curious if using it on a tower could save in future
deployments.
> >>>You'd have it punched in a block at the top and bottom
> >>>and would only have run jumpers for new radios.
> >>>
> >>>Brian
> >>>--
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> >>>
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> >>>
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> >>>
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> >>>
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> >>>
> >>>
>
>>>-
---
> >>>
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12/14/2006
> >>>
> >>>
> >>>
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> >
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Re: [WISPA] training

2006-12-20 Thread Jack Unger 

Hi Travis,

I've been providing on-site training to the WISP and to the larger 
broadband wireless industry and have trained over 2000 people since 
2001. Unfortunately I can't do it for free and stay in business any more 
than a WISP can provide service for free and stay in business. Please 
feel free to contact me off-list to discuss how I can help you with your 
specific needs.


Best regards,
  jack

Travis Johnson wrote:

Hi,

Does anyone have a simple "wireless installation" training manual 
already put together? We are finally to the point we need to have 
something for the new hires, but I want to see if anyone has something 
they want to share?


Travis
Microserv


--
Jack Unger ([EMAIL PROTECTED]) - President, Ask-Wi.Com, Inc.
Serving the License-Free Wireless Industry Since 1993
Author of the WISP Handbook - "Deploying License-Free Wireless WANs"
True Vendor-Neutral WISP Consulting-Training-Troubleshooting
Newsletters Downloadable from http://ask-wi.com/newsletters.html
Phone (VoIP Over Broadband Wireless) 818-227-4220  www.ask-wi.com



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RE: [WISPA] building out

2006-12-20 Thread Charles Wu 

Profile your best clients.
Pick out who you want your clients to be.
Research them.
Be in front of them.
Sell them.


Here's one thing to discuss -- "selling" vs "order taking"
The conundrum of sales is that everyone LOVES to buy, but HATES being sold
to
When one goes in the mentality to try to "sell something" -- more often than
not, one ends up more like the "greasy car salesperson" that leaves a bad
taste in someone's mouth

-Charles

---
WiNOG Wireless Roadshows
Coming to a City Near You
http://www.winog.com 



-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Peter R.
Sent: Tuesday, December 19, 2006 4:52 PM
To: WISPA General List
Subject: Re: [WISPA] building out


Dylan Oliver wrote:

> Hi Charles,
>
> Any tips on learning to sell? What's helped you the most?



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RE: [WISPA] Strange network issues "crosspost"

2006-12-20 Thread Mac Dearman 
Chadd,

  That is a Trango command and it does turn arp off. I have both worlds here
- - bridged and routed and I have never had any of my TLink 10's to do that
to me. I am not saying that's not your problem - I am just saying I have
never had that issue. We have many more than 300 traversing Tlink10
backhauls today - - - 

What firmware are you running? Is there a certain time of the day things go
awry? A certain temp? Is there a pps correlation? What is each Tlink plugged
in to?



Mac 


-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Todd Barber
Sent: Wednesday, December 20, 2006 12:56 AM
To: 'WISPA General List'
Subject: RE: [WISPA] Strange network issues "crosspost"

Mac,

We tried that but it didn't totally resolve the issue.  Chadd, I would guess
it was around 100.

Todd Barber
Skylink Broadband Internet
[EMAIL PROTECTED]
970-454-9499


-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Mac Dearman
Sent: Tuesday, December 19, 2006 8:09 PM
To: 'WISPA General List'
Subject: RE: [WISPA] Strange network issues "crosspost"

telnet: 

arp -bcast off



Mac 



-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Todd Barber
Sent: Tuesday, December 19, 2006 8:01 PM
To: 'WISPA General List'
Subject: RE: [WISPA] Strange network issues "crosspost"

Chadd,

We experienced similar issues when our network was entirely bridged.  The
root of the problem turned out to be the ARP table in the Trangos we were
using as are primary BHs.

Once the number of clients behind the Trangos exceeded a certain limit the
ARP table gets corrupted.  Trango does not have a fix for this issue.

As a temporary fix you can set up a script to reset the ARP table in the
Trangos on a regular basis.  The command line for the 5800 and 5830 units is
"maclist reset".

We have moved to a mostly routed network which has greatly reduced the
number of MAC addresses seen by the Trangos.  This fixed the problem.   

Todd Barber
Skylink Broadband Internet
[EMAIL PROTECTED]
970-454-9499

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Chadd Thompson
Sent: Tuesday, December 19, 2006 4:00 PM
To: 'WISPA General List'
Subject: [WISPA] Strange network issues "crosspost"

Sorry to cross post this guys but I am looking for suggestions and wasn't
sure if everyone is on both lists.


I have been having an intermittent problem the last few days. A few of my
AP's and CPE's will stop responding. These are a mixture of brands, Trango,
MT, Brilan, they are on different network segments, different frequencies. 

The strange thing that not all the radios on the segment will have problems
only some, and even more odd is that an AP can stop responding but you can
still access some of the CPE's associated with it and they will pass traffic
fine. In any case a reboot of the backhaul that feeds each individual
segment will bring them all back up again for a random amount of time. I
have checked the BH links when things start going haywire and can't seem to
find any issues, no oddball traffic, packets per second seem fine. Also my
ARP tables seem to be fine when this happens, but I haven't tried to flush
my ARP when I have the issue.

Everything is currently "and has been for 4 yrs" bridged and it is getting
to the point where I need to break down and start setting up routing at each
of my POPs. I had thought it may be a bridge loop, but if that was the case
I wouldn't think the segment would operate fine for a while after a Backhaul
reboot.

I am looking for suggestions of other things I may/should be checking and or
looking at.

Thanks,
Chadd


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1:17 PM



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1:17 PM



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Re: [WISPA] training

2006-12-20 Thread Marlon K. Schafer 
I have a ppt that I wrote for Matt, Jaime and I to present.  We did it at 
one of the EC expos.  Folks seemed to like it.


It's a couple of years out of date but wouldn't take much to update.  I 
think having three people that didn't always see eye to eye made this a 
great course to take.


marlon

- Original Message - 
From: "Travis Johnson" <[EMAIL PROTECTED]>
To: ; "WISPA General List" 


Sent: Tuesday, December 19, 2006 7:26 PM
Subject: [WISPA] training



Hi,

Does anyone have a simple "wireless installation" training manual already 
put together? We are finally to the point we need to have something for 
the new hires, but I want to see if anyone has something they want to 
share?


Travis
Microserv
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[WISPA] For Sale - 5/8 ldf

2006-12-20 Thread Carl A jeptha 

Is this where I would post this?

--

You have a good day now,en mag jou more's ook so wees.

Carl A Jeptha
http://www.jeptha.com
905-349-2027
skype cajeptha

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[WISPA] Consumers Sidelined as Broadband Battles Rage

2006-12-20 Thread Dawn DiPietro 

Consumers Sidelined as Broadband Battles Rage

By Martin H. Bosworth
ConsumerAffairs.Com

December 19, 2006

Anyone who's suffered through the high prices, bad customer service, and 
constant technical problems typical of many local cable company knows 
that competition is sorely needed in the realm of home entertainment.


Big telecoms like AT&T and Verizon are greedily rushing to the rescue 
with offers of "triple play" services that combine phone, Internet, and 
television into one package -- usually at prices lower than rival 
offerings from cable providers, at least at first.


But the battle over broadband isn't quite as simple as introducing more 
competition, especially if the only two competitors are the same old 
local telephone and cable companies.


Indeed, the challenge to deploy new high-speed entertainment packages is 
bogged down in politics on every level, and while cities, states, 
Congress, and corporations fight it out, consumers are on the sidelines.

The Franchise

Cable companies have traditionally negotiated franchises with every 
municipality they want to do business in, and jump through extensive 
regulatory hurdles to do so.


The payoff for the cable companies has traditionally been unchallenged 
market dominance in their area, while the cities and counties shake 
money out of the cable providers to fund pet projects of every description.


The telephone companies want to change all that. They're pushing to pass 
national video franchising laws, enabling them to bypass existing 
regulations and roll out new products in a much quicker fashion.


You might call it one-stop lobbying. It was a key component of the 
massive updates to the Telecommunications Act that the Republican-led 
109th Congress was pushing to pass before it adjourned.


But that effort stalled over the issue of "net neutrality," as 
technology and consumer advocates warned that telecom and cable 
companies would use the new franchise laws to "cherry-pick" the most 
affluent neighborhoods for service, leaving poorer communities with 
second-rate Internet and cable connections on the one hand while, on the 
other, using their control of the national data circuits to act as 
highway bandits extorting money from content providers.


At least in theory, the incoming, Democratic-majority Congress looks to 
have much stronger support for net neutrality as a principle, and any 
rewrites of telecom law will take that into account.


As a result, telecoms are shifting their negotiations directly to state 
governments, where they're finding much success.


California Gov. Arnold Schwarzenegger recently signed a bill that 
enabled Verizon to roll out new franchises across the state. The company 
lobbied very heavily for the bill, and is pushing for similar successes 
in other states looking for investment.


The telecoms, it should be remembered, have more than a century of 
experience lobbying state government, since local phone companies were 
heavily regulated at the state level prior to Congress' giving itself a 
bigger seat the table with the Telecommunications Act of 1996.


With many of its biggest Congressional supporters now out of power, "it 
doesn't appear that making another run at federal legislation is the 
most practical course." Verizon Vice President Tom Tauke said recently.


Commenting on the video franchise issue at the company's "Poliblog," 
Tauke said that, "Working through these issues in the federal 
legislative process requires a substantial commitment of resources," 
which could be better spent at the state and local levels.

Not In My Backyard

Another reason statewide video franchises are being pushed so hard is 
that local communities are proving troublesome. They're grown accustomed 
to being courted and paid handsomely by the cable companies, after all.


Beyond that, cities and towns simply want at least some say in how 
corporations are going to deploy their broadband projects. A chief 
reason is property values -- in an age where the primary means of 
building income for most Americans is home equity, having unsightly 
utility boxes dotting yards is far from popular.


Ars Technica's Nate Anderson documented the struggle between AT&T and 
many Chicago suburbs over the deployment of AT&T's "U-Verse" franchise.


The town of Geneva wanted to regulate installation of AT&T's boxes and 
get access to the company's full deployment plans for its service. AT&T 
promptly sued on grounds that revealing those plans might expose them to 
competitors.


It's a Catch-22 for companies like Verizon and AT&T. They want to market 
their high-end Internet TV services and superfast broadband connections 
to wealthy neighborhoods, but building those services requires lots of 
construction and redevelopment, which can lead to increasingly ugly 
neighborhoods and irate homeowners.

Playing Politics

Even without legislation on the national level, the federal government 
is not letting the battle over video fran

Re: [WISPA] training

2006-12-20 Thread KyWiFi LLC 
Hey Dee,

There will be wireless training manuals available for
download and customization on http://www.ispbuddy.com
They will be available in the "Tools" section of the system.

Go to the URL above and signup for the notification list.
There are already several hundred ISP's and Satellite TV
businesses registered and awaiting system details. Plus,
once you're registered, you can send in feature requests
which will be considered for development and addition to
the system.


Shannon D. Denniston, Co-Founder
KyWiFi, LLC - Mt. Sterling, Kentucky
"Your Hometown Broadband Provider"
http://www.KyWiFi.com
Call Us Today: 859.274.4033
===
$29.99 DSL High Speed Internet
$14.99 Home Phone Service
$19.99 All Digital Satellite TV
- No Phone Line Required for DSL
- FREE Activation & Equipment
- Affordable Upfront Pricing
- Locally Owned & Operated
- We Also Service Most Rural Areas
===


- Original Message - 
From: "W.D.McKinney" <[EMAIL PROTECTED]>
To: "WISPA General List" 
Sent: Wednesday, December 20, 2006 2:07 AM
Subject: Re: [WISPA] training


I really would like to see a "simple wireless installation training manual". 
The local 
folks wnat $7K to produce one :-(

-Dee


Alaska Wireless Systems
1(907)240-2183 Cell
1(907)349-2226 Fax
1(907)349-4308 Office
www.akwireless.net


- Original Message -
From: Travis Johnson
[mailto:[EMAIL PROTECTED]
To: isp-wireless@isp-wireless.com, WISPA General List
[mailto:[EMAIL PROTECTED]
Sent: Tue, 19 Dec 2006 18:26:18 -0900
Subject:
[WISPA] training


> Hi,
>
> Does anyone have a simple "wireless installation" training manual
> already put together? We are finally to the point we need to have
> something for the new hires, but I want to see if anyone has something
> they want to share?
>
> Travis
> Microserv
> -- 
> WISPA Wireless List: wireless@wispa.org
>
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>
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