Re: [WISPA] Insurance on equipment

2009-04-19 Thread George Rogato 
I was thinking the opposite Kurt, most of the wisps here are quite 
succcesful.

Seriously, those who cry poor mouth, are the exception.


Kurt Fankhauser wrote:
> Yeah but most Wisps operators are some of the financially worst off people I
> have ever met. I agree on not making a bunch of small claims, same holds
> true with your automobile policy. I remember Mac said once that he actually
> got APC to pay out on their equipment protection guarantee and he got
> something like $15k from it and he said even he couldn't believe it.
> 
> Kurt Fankhauser
> WAVELINC
> P.O. Box 126
> Bucyrus, OH 44820
> 419-562-6405
> www.wavelinc.com
>  
>  
> -Original Message-
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
> Behalf Of John Scrivner
> Sent: Sunday, April 19, 2009 7:23 AM
> To: WISPA General List
> Subject: Re: [WISPA] Insurance on equipment
> 
> I carry a very high deductible (like $10K per incident). I keep
> insurance strictly for liability coverage and for catastrophic
> coverage like if our office burns down or a tornado comes through and
> wipes everything out. My rates are low and I do not plan to ever make
> a claim. Insurance companies are in business to make money like
> everyone else. If you use it on small claims then you eat away their
> profit and they have little choice but to consider you as a higher
> risk. Cable TV companies and power companies do not make frequent
> small claims. They take the same approach as I outline above I think.
> At a minimum you MUST have liability coverage in order to locate on
> leased space on towers, poles, etc. There is value in them covering
> you for up to a million or two in liability even if a claim is never
> made. I hope that WISPs think hard about how they interact with
> insurance companies and how we as an industry are perceived by our
> carriers. If WISPs as an industry are seen as companies who make
> frequent claims for any loss then I am guessing this will become a
> factor in how all WISPs are rated for insurance. Do yourselves a favor
> and plan NOT to make claims on insurance. Buy extra gear for your
> towers for replacements and budget a percentage of your gear as having
> to be replaced each year for upgrades, loss, etc. It is cheaper to
> self-insure your gear than to think you can have your insurance carry
> you for every little claim for lightening damage and such.
> Scriv
> 
> 
> On Fri, Apr 17, 2009 at 11:51 AM, Scottie Arnett 
> wrote:
>> Typical "legal organized crime" insurance companies. As long as you are
> paying them and not filing a claim, everything is happy go lucky. File one
> claim and they want to jack your rates through the roof or cancel your
> policy. How do they get away with this stuff? I have 1st hand experience
> with it. I can't believe all are like that, but all I have ever dealt with
> are. If anyone knows of a "professional" insurance company that provides
> what they say without the "crap mentioned above", please let me know.
>> Scott
>>
>> -- Original Message --
>> From: Josh Luthman 
>> Reply-To: WISPA General List 
>> Date:  Thu, 16 Apr 2009 18:13:02 -0400
>>
>>> What I have heard from other WISPs is that once you do a big claim they
>>> cancel your policy.  I've heard it from multiple angels from multiple
>>> companies so I've always believed it to be true.
>>>
>>> Josh Luthman
>>> Office: 937-552-2340
>>> Direct: 937-552-2343
>>> 1100 Wayne St
>>> Suite 1337
>>> Troy, OH 45373
>>>
>>> Those who don't understand UNIX are condemned to reinvent it, poorly.
>>> --- Henry Spencer
>>>
>>>
>>> On Thu, Apr 16, 2009 at 6:05 PM, Charles Wyble
> wrote:
 Why would one find another insurer?

 I do believe they can do a search on claims you have filed and charge
 accordingly. So changing insurers most likely won't help.



 Josh Luthman wrote:
> What we do and what I've been suggested is hold onto an insurance
> policy
 and
> use it when you really have to.  If an AP or two and some CPEs go bad,
 don't
> claim it as it your rates will rise or the policy may be canceled.
>
> If you lost an entire tower and hundreds of thousands of dollars (or
> whatever size completely kicks your bucket) then claim it and prepare
> to
> find another insurer.
>
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>
> Those who don't understand UNIX are condemned to reinvent it, poorly.
> --- Henry Spencer
>
>
> On Thu, Apr 16, 2009 at 5:33 PM, Alan Long 
 wrote:
>> All gear.
>>
>> 
>> Aerowire
>> Alan Long
>> Director of Network Operations
>> alan.l...@aerowire.net
>> 687 North Dean Road
>> Auburn, AL 36830
>> tel: 3342759998
>> mobile: 336092
>> 
>> -Original Mess

Re: [WISPA] Question about BGP + Mikrotik

2009-04-19 Thread Dennis Burgess 
Anything with 2 gig of ram should be able to handle 1+ million routes. 

* ---
Dennis Burgess, CCNA, A+, Mikrotik Certified Trainer
WISPA Board Member - wispa.org 
Link Technologies, Inc -- Mikrotik & WISP Support Services
WISPA Vendor Member*
*Office*: 314-735-0270 *Website*: http://www.linktechs.net 

*/LIVE On-Line Mikrotik Training/* 


The information transmitted (including attachments) is covered by the 
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for the person(s) or entity/entities to which 
it is addressed and may contain confidential and/or privileged material. Any 
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in reliance upon, this information by persons or entities other than the 
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received this in error, please contact the sender and delete the material from 
any computer.

 



Paul Hendry wrote:
> Lots of memory. Do you redistribute the partial routes into your igp?
>
> -Original Message-
> From: Gino Villarini [mailto:g...@aeronetpr.com] 
> Sent: 18 April 2009 15:45
> To: WISPA General List
> Subject: [WISPA] Question about BGP + Mikrotik
>
> List
>  
> Im running 3.15 on our Core Router to our upstream, I have 3 circuits
> running BGP to the same provider.  Im only receving rartial routes.  All
> is well
>  
> We just sold a circuit to anothe ISP, thy want full bGP support.  I
> assume we must change to full routes,
>  
> any tips on the changes needed?
>  
>
> Gino A. Villarini 
> g...@aeronetpr.com 
> Aeronet Wireless Broadband Corp. 
> tel  787.273.4143   fax   787.273.4145 
>
>  
>
>
> 
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Re: [WISPA] Promotion

2009-04-19 Thread Blake Bowers 
And that looks good.  If you ever want to head over towards
Clifton we may be able to help ya out.


Don't take your organs to heaven,
heaven knows we need them down here!
Be an organ donor, sign your donor card today.

- Original Message - 
From: "Josh Luthman" 
To: "WISPA General List" 
Sent: Thursday, April 16, 2009 10:23 AM
Subject: Re: [WISPA] Promotion


> Gotta show this off...
>
> http://inxwireless.com/coverage
>
> Thanks Brian =)
>
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>
> Those who don't understand UNIX are condemned to reinvent it, poorly.
> --- Henry Spencer
>
>
> On Thu, Apr 16, 2009 at 11:20 AM, Blake Bowers  
> wrote:
>
>> Yours had contact info, coverage maps, area served,
>> you would be surprised how many don't have those
>> things.
>>
>> I suspect they just feel that people should know
>>
>>
>> Don't take your organs to heaven,
>> heaven knows we need them down here!
>> Be an organ donor, sign your donor card today.
>>
>> - Original Message -
>> From: "J. Vogel" 
>> To: "WISPA General List" 
>> Sent: Thursday, April 16, 2009 10:14 AM
>> Subject: Re: [WISPA] Promotion
>>
>>
>> > LOL - I agree that a lot of WISP's don't make it clear who/where they
>> > are and what they offer via their web sites. My own site is far from
>> > perfect, but it has been a valuable asset in procuring business.
>> >
>> > Blake Bowers wrote:
>> >> ROFL... I take WISPS to task for their web page, and
>> >> you bring mine up... I am so ashamed.
>> >>
>> >>
>> >> Don't take your organs to heaven,
>> >> heaven knows we need them down here!
>> >> Be an organ donor, sign your donor card today.
>> >>
>> >> - Original Message -
>> >> From: "Mike Hammett" 
>> >> To: "WISPA General List" 
>> >> Sent: Thursday, April 16, 2009 10:04 AM
>> >> Subject: Re: [WISPA] Promotion
>> >>
>> >>
>> >>
>> >>> http://www.frostytowers.com/
>> >>>
>> >>>
>> >>> -
>> >>> Mike Hammett
>> >>> Intelligent Computing Solutions
>> >>> http://www.ics-il.com
>> >>>
>> >>>
>> >>
>> >>
>> >>
>> >>
>> 
>> >> WISPA Wants You! Join today!
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>> >>
>> >>
>> >
>> >
>> > --
>> >
>> > John Vogel - jvo...@vogent.net
>> > http://www.vogent.net   620-754-3907
>> > Vogel Enterprises LLC
>> > Information Services Provider serving S.E. Kansas
>> >
>> >
>> >
>> >
>> 
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>> >
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>> >
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Re: [WISPA] electricity usage calculator

2009-04-19 Thread Scott Reed 
So you multiply 15W x hours in a month (about 720) getting 10800 
watt-hours.  Divide by 1000 to get 10.8KW Hours per month.

e...@wisp-router.com wrote:
> about 15watt total consumption from what you have there. 5w for the RB, then 
> 5watt per radio card (actually little less but no more). 
>
> /Eje
> --Original Message--
> From: Brian Rohrbacher
> Sender: wireless-boun...@wispa.org
> To: WISPA General List
> ReplyTo: WISPA General List
> Subject: [WISPA] electricity usage calculator
> Sent: Apr 19, 2009 14:55
>
> I have a new tower site and the owner ask how much electric I will use.
> How can I calculate that?  For now all I will have is one 24v 2amp power 
> supply going to a rb433ah with an xr2 omni and a xr5 backhaul.
> I can roughly guess the price per kilowatt hr but I need to get an 
> estimate on kw/hr first.
>
> Brian
>
>
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>   

-- 
Scott Reed
Sr. Systems Engineer
GAB Midwest
1-800-363-1544 x4000
Cell: 260-273-7239




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Re: [WISPA] electricity usage calculator

2009-04-19 Thread Kurt Fankhauser 
Brian,

I have a tower site that has its own electric meter since 3 years ago. Have
had several AP's and Backhaul's on it and the meter still reads 0, 3
years later. Electric company thought I wasn't reading the meter and sent a
guy out to re-calibrate it. He said it was accurate.

Kurt Fankhauser
WAVELINC
P.O. Box 126
Bucyrus, OH 44820
419-562-6405
www.wavelinc.com
 
 
-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Brian Rohrbacher
Sent: Sunday, April 19, 2009 3:55 PM
To: WISPA General List
Subject: [WISPA] electricity usage calculator

I have a new tower site and the owner ask how much electric I will use.
How can I calculate that?  For now all I will have is one 24v 2amp power 
supply going to a rb433ah with an xr2 omni and a xr5 backhaul.
I can roughly guess the price per kilowatt hr but I need to get an 
estimate on kw/hr first.

Brian




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Re: [WISPA] electricity usage calculator

2009-04-19 Thread Brian Rohrbacher 




Just found a pretty neat calculator online.  They have average prices
for all states.

http://michaelbluejay.com/electricity/howmuch.html

Here is my screen shot on the calc I ran.  (I based it off an 18 watt
compact bulb.


Brian

e...@wisp-router.com wrote:

  about 15watt total consumption from what you have there. 5w for the RB, then 5watt per radio card (actually little less but no more). 

/Eje
--Original Message--
From: Brian Rohrbacher
Sender: wireless-boun...@wispa.org
To: WISPA General List
ReplyTo: WISPA General List
Subject: [WISPA] electricity usage calculator
Sent: Apr 19, 2009 14:55

I have a new tower site and the owner ask how much electric I will use.
How can I calculate that?  For now all I will have is one 24v 2amp power 
supply going to a rb433ah with an xr2 omni and a xr5 backhaul.
I can roughly guess the price per kilowatt hr but I need to get an 
estimate on kw/hr first.

Brian



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Re: [WISPA] electricity usage calculator

2009-04-19 Thread Brian Rohrbacher 




Ya, i have a couple already.

D. Ryan Spott wrote:

  Go get a "kill-a-watt"   
and run it for a few hours. You can show your tower owner what you  
will be using...

This little device is also great for finding power thieves in your home.


ryan


D. Ryan Spott
rsp...@cspott.com



On Apr 19, 2009, at 1:06 PM, e...@wisp-router.com wrote:

  
  
about 15watt total consumption from what you have there. 5w for the  
RB, then 5watt per radio card (actually little less but no more).

/Eje
--Original Message--
From: Brian Rohrbacher
Sender: wireless-boun...@wispa.org
To: WISPA General List
ReplyTo: WISPA General List
Subject: [WISPA] electricity usage calculator
Sent: Apr 19, 2009 14:55

I have a new tower site and the owner ask how much electric I will  
use.
How can I calculate that?  For now all I will have is one 24v 2amp  
power
supply going to a rb433ah with an xr2 omni and a xr5 backhaul.
I can roughly guess the price per kilowatt hr but I need to get an
estimate on kw/hr first.

Brian



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Re: [WISPA] electricity usage calculator

2009-04-19 Thread D. Ryan Spott 
Go get a "kill-a-watt"   
and run it for a few hours. You can show your tower owner what you  
will be using...

This little device is also great for finding power thieves in your home.


ryan


D. Ryan Spott
rsp...@cspott.com



On Apr 19, 2009, at 1:06 PM, e...@wisp-router.com wrote:

> about 15watt total consumption from what you have there. 5w for the  
> RB, then 5watt per radio card (actually little less but no more).
>
> /Eje
> --Original Message--
> From: Brian Rohrbacher
> Sender: wireless-boun...@wispa.org
> To: WISPA General List
> ReplyTo: WISPA General List
> Subject: [WISPA] electricity usage calculator
> Sent: Apr 19, 2009 14:55
>
> I have a new tower site and the owner ask how much electric I will  
> use.
> How can I calculate that?  For now all I will have is one 24v 2amp  
> power
> supply going to a rb433ah with an xr2 omni and a xr5 backhaul.
> I can roughly guess the price per kilowatt hr but I need to get an
> estimate on kw/hr first.
>
> Brian
>
>
> 
> WISPA Wants You! Join today!
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Re: [WISPA] electricity usage calculator

2009-04-19 Thread eje 
about 15watt total consumption from what you have there. 5w for the RB, then 
5watt per radio card (actually little less but no more). 

/Eje
--Original Message--
From: Brian Rohrbacher
Sender: wireless-boun...@wispa.org
To: WISPA General List
ReplyTo: WISPA General List
Subject: [WISPA] electricity usage calculator
Sent: Apr 19, 2009 14:55

I have a new tower site and the owner ask how much electric I will use.
How can I calculate that?  For now all I will have is one 24v 2amp power 
supply going to a rb433ah with an xr2 omni and a xr5 backhaul.
I can roughly guess the price per kilowatt hr but I need to get an 
estimate on kw/hr first.

Brian



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Re: [WISPA] electricity usage calculator

2009-04-19 Thread eje 
about 15watt total consumption from what you have there. 5w for the RB, then 
5watt per radio card (actually little less but no more). 

/Eje
--Original Message--
From: Brian Rohrbacher
Sender: wireless-boun...@wispa.org
To: WISPA General List
ReplyTo: WISPA General List
Subject: [WISPA] electricity usage calculator
Sent: Apr 19, 2009 14:55

I have a new tower site and the owner ask how much electric I will use.
How can I calculate that?  For now all I will have is one 24v 2amp power 
supply going to a rb433ah with an xr2 omni and a xr5 backhaul.
I can roughly guess the price per kilowatt hr but I need to get an 
estimate on kw/hr first.

Brian



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[WISPA] electricity usage calculator

2009-04-19 Thread Brian Rohrbacher 
I have a new tower site and the owner ask how much electric I will use.
How can I calculate that?  For now all I will have is one 24v 2amp power 
supply going to a rb433ah with an xr2 omni and a xr5 backhaul.
I can roughly guess the price per kilowatt hr but I need to get an 
estimate on kw/hr first.

Brian



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Re: [WISPA] How much to charge for a truck roll

2009-04-19 Thread Brian Rohrbacher 




I never used to charge for a lot of that stuff but then one day I said
screw it.  $75 for a service call.  I had some complaints, started
lowering the price for 5 minute repairs and decided on another change. 
I now do $50 service calls.  I decided instead of getting complaints
about $75 or lowering the price all the time because it's a quick fix
that I'd be better off and have an easier time charging $50 all the
time than $75 half the time.  It has worked out nicely.  No complaints
and I don't feel like I'm screwing people (like $75 for a 5 minute
job).  Couple things to remember is my coverage area is pretty small. 
My office is in the middle so the drive time to any edge is not much
more than 15 minutes.  We're also mostly residental, so we don't need
instant response.  I can schedule a couple things in one area to make
it efficient.

Brian

Kurt Fankhauser wrote:

  Oh my! We could never get away with charging anywhere near that! If we sent
our customers a bill like that they would call up the bigger wisp in this
area that is doing free installs and just switch. Not to mention the DSL
here is $20/month.

Kurt Fankhauser
WAVELINC
P.O. Box 126
Bucyrus, OH 44820
419-562-6405
www.wavelinc.com
 
 

-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Tom DeReggi
Sent: Saturday, April 18, 2009 2:48 PM
To: WISPA General List
Subject: Re: [WISPA] How much to charge for a truck roll

I think sometimes the provider shoots themselves in the foot, because they 
don't charge, when a customer would be perfectly willing to pay.
For example, The second time a dogs eats a wire, as Kurt explained, I don't 
think most home owners would mind paying.
In most cases we do repair/maintenance at NO Charge, for things that are our

responsibilty, that we warrant to cover.
And we'll give customers a break now and then, if they are an easy or long 
term customer of ours.
But there is nothing wrong with charging, when its appropriate. Nothing less

than $90, our 1 hour min..

Tom DeReggi
RapidDSL & Wireless, Inc
IntAirNet- Fixed Wireless Broadband


- Original Message - 
From: "Josh Luthman" 
To: "WISPA General List" 
Sent: Saturday, April 18, 2009 11:23 AM
Subject: Re: [WISPA] How much to charge for a truck roll


  
  
Win:win:win situation!

Cops around here...I'm going to leave this one be.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

Those who don't understand UNIX are condemned to reinvent it, poorly.
--- Henry Spencer


On Sat, Apr 18, 2009 at 11:22 AM, Kurt Fankhauser  
wrote:



  Around here the cops would let you beat them up and still make them pay
financially. *grins*

Kurt Fankhauser
WAVELINC
P.O. Box 126
Bucyrus, OH 44820
419-562-6405
www.wavelinc.com


-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Josh Luthman
Sent: Saturday, April 18, 2009 11:15 AM
To: WISPA General List
Subject: Re: [WISPA] How much to charge for a truck roll

Should have charged them the first time.  If someone threw paint on
your truck would you scrub it off or make them pay (financially pr
physically)?

On 4/18/09, Kurt Fankhauser  wrote:
  
  
I had a customers dog chew through the cable about 2 months ago. 
Replaced
the whole cable at NO CHARGE and thought that was the end of it. Then

  
  just
  
  
last week they had problems and I went out and the dog chewed through 
the
new wire AGAIN! I was so mad that I was ready to shoot the dog. I

  
  replaced
  
  
the entire cable again and charged them $50.

Kurt Fankhauser
WAVELINC
P.O. Box 126
Bucyrus, OH 44820
419-562-6405
www.wavelinc.com


-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Travis Johnson
Sent: Thursday, April 16, 2009 3:59 PM
To: WISPA General List
Subject: Re: [WISPA] How much to charge for a truck roll

We don't charge anything to fix problems with the radio, router or
cable. The only time we charge is if the customer requests the antenna
to be moved, or they cause the problem (cut the cable, dog chews it,

  
  etc.).
  
  
Travis
Microserv

my_em...@webjogger.net wrote:


  I'm just curious what everybody is charging their residential and
business customers for a truck roll to fix problems with the wisp
subscriber equipment.

We've always tried to get the customer to pay something, especially 
when
we have to replace equipment that goes bad. It's often turns into a
whole ordeal where the customer gets mad, threaten to switch services,
etc. We mainly use Alvarion equipment which is pretty reliable, but 
when
they go bad, they're expensive to replace.

Like to hear how others are doing it.

Thanks,

Re: [WISPA] How much to charge for a truck roll

2009-04-19 Thread Kurt Fankhauser 
Oh my! We could never get away with charging anywhere near that! If we sent
our customers a bill like that they would call up the bigger wisp in this
area that is doing free installs and just switch. Not to mention the DSL
here is $20/month.

Kurt Fankhauser
WAVELINC
P.O. Box 126
Bucyrus, OH 44820
419-562-6405
www.wavelinc.com
 
 

-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Tom DeReggi
Sent: Saturday, April 18, 2009 2:48 PM
To: WISPA General List
Subject: Re: [WISPA] How much to charge for a truck roll

I think sometimes the provider shoots themselves in the foot, because they 
don't charge, when a customer would be perfectly willing to pay.
For example, The second time a dogs eats a wire, as Kurt explained, I don't 
think most home owners would mind paying.
In most cases we do repair/maintenance at NO Charge, for things that are our

responsibilty, that we warrant to cover.
And we'll give customers a break now and then, if they are an easy or long 
term customer of ours.
But there is nothing wrong with charging, when its appropriate. Nothing less

than $90, our 1 hour min..

Tom DeReggi
RapidDSL & Wireless, Inc
IntAirNet- Fixed Wireless Broadband


- Original Message - 
From: "Josh Luthman" 
To: "WISPA General List" 
Sent: Saturday, April 18, 2009 11:23 AM
Subject: Re: [WISPA] How much to charge for a truck roll


> Win:win:win situation!
>
> Cops around here...I'm going to leave this one be.
>
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>
> Those who don't understand UNIX are condemned to reinvent it, poorly.
> --- Henry Spencer
>
>
> On Sat, Apr 18, 2009 at 11:22 AM, Kurt Fankhauser  
> wrote:
>
>> Around here the cops would let you beat them up and still make them pay
>> financially. *grins*
>>
>> Kurt Fankhauser
>> WAVELINC
>> P.O. Box 126
>> Bucyrus, OH 44820
>> 419-562-6405
>> www.wavelinc.com
>>
>>
>> -Original Message-
>> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
>> Behalf Of Josh Luthman
>> Sent: Saturday, April 18, 2009 11:15 AM
>> To: WISPA General List
>> Subject: Re: [WISPA] How much to charge for a truck roll
>>
>> Should have charged them the first time.  If someone threw paint on
>> your truck would you scrub it off or make them pay (financially pr
>> physically)?
>>
>> On 4/18/09, Kurt Fankhauser  wrote:
>> > I had a customers dog chew through the cable about 2 months ago. 
>> > Replaced
>> > the whole cable at NO CHARGE and thought that was the end of it. Then
>> just
>> > last week they had problems and I went out and the dog chewed through 
>> > the
>> > new wire AGAIN! I was so mad that I was ready to shoot the dog. I
>> replaced
>> > the entire cable again and charged them $50.
>> >
>> > Kurt Fankhauser
>> > WAVELINC
>> > P.O. Box 126
>> > Bucyrus, OH 44820
>> > 419-562-6405
>> > www.wavelinc.com
>> >
>> >
>> > -Original Message-
>> > From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
>> > Behalf Of Travis Johnson
>> > Sent: Thursday, April 16, 2009 3:59 PM
>> > To: WISPA General List
>> > Subject: Re: [WISPA] How much to charge for a truck roll
>> >
>> > We don't charge anything to fix problems with the radio, router or
>> > cable. The only time we charge is if the customer requests the antenna
>> > to be moved, or they cause the problem (cut the cable, dog chews it,
>> etc.).
>> >
>> > Travis
>> > Microserv
>> >
>> > my_em...@webjogger.net wrote:
>> >> I'm just curious what everybody is charging their residential and
>> >> business customers for a truck roll to fix problems with the wisp
>> >> subscriber equipment.
>> >>
>> >> We've always tried to get the customer to pay something, especially 
>> >> when
>> >> we have to replace equipment that goes bad. It's often turns into a
>> >> whole ordeal where the customer gets mad, threaten to switch services,
>> >> etc. We mainly use Alvarion equipment which is pretty reliable, but 
>> >> when
>> >> they go bad, they're expensive to replace.
>> >>
>> >> Like to hear how others are doing it.
>> >>
>> >> Thanks,
>> >>
>> >>
>> >
>> >
>> >
>>
>>

>> > 
>> > WISPA Wants You! Join today!
>> > http://signup.wispa.org/
>> >
>>
>>

>> > 
>> >
>> > WISPA Wireless List: wireless@wispa.org
>> >
>> > Subscribe/Unsubscribe:
>> > http://lists.wispa.org/mailman/listinfo/wireless
>> >
>> > Archives: http://lists.wispa.org/pipermail/wireless/
>> >
>> >
>> >
>> >
>>
>>

>> 
>> > WISPA Wants You! Join today!
>> > http://signup.wispa.org/
>> >
>>
>>

>> 
>> >
>> > WISPA Wireless List: wireless@wispa.org
>> >
>> > Subscribe/Unsubscribe:
>> > ht

Re: [WISPA] Insurance on equipment

2009-04-19 Thread Kurt Fankhauser 
Yeah but most Wisps operators are some of the financially worst off people I
have ever met. I agree on not making a bunch of small claims, same holds
true with your automobile policy. I remember Mac said once that he actually
got APC to pay out on their equipment protection guarantee and he got
something like $15k from it and he said even he couldn't believe it.

Kurt Fankhauser
WAVELINC
P.O. Box 126
Bucyrus, OH 44820
419-562-6405
www.wavelinc.com
 
 
-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of John Scrivner
Sent: Sunday, April 19, 2009 7:23 AM
To: WISPA General List
Subject: Re: [WISPA] Insurance on equipment

I carry a very high deductible (like $10K per incident). I keep
insurance strictly for liability coverage and for catastrophic
coverage like if our office burns down or a tornado comes through and
wipes everything out. My rates are low and I do not plan to ever make
a claim. Insurance companies are in business to make money like
everyone else. If you use it on small claims then you eat away their
profit and they have little choice but to consider you as a higher
risk. Cable TV companies and power companies do not make frequent
small claims. They take the same approach as I outline above I think.
At a minimum you MUST have liability coverage in order to locate on
leased space on towers, poles, etc. There is value in them covering
you for up to a million or two in liability even if a claim is never
made. I hope that WISPs think hard about how they interact with
insurance companies and how we as an industry are perceived by our
carriers. If WISPs as an industry are seen as companies who make
frequent claims for any loss then I am guessing this will become a
factor in how all WISPs are rated for insurance. Do yourselves a favor
and plan NOT to make claims on insurance. Buy extra gear for your
towers for replacements and budget a percentage of your gear as having
to be replaced each year for upgrades, loss, etc. It is cheaper to
self-insure your gear than to think you can have your insurance carry
you for every little claim for lightening damage and such.
Scriv


On Fri, Apr 17, 2009 at 11:51 AM, Scottie Arnett 
wrote:
> Typical "legal organized crime" insurance companies. As long as you are
paying them and not filing a claim, everything is happy go lucky. File one
claim and they want to jack your rates through the roof or cancel your
policy. How do they get away with this stuff? I have 1st hand experience
with it. I can't believe all are like that, but all I have ever dealt with
are. If anyone knows of a "professional" insurance company that provides
what they say without the "crap mentioned above", please let me know.
>
> Scott
>
> -- Original Message --
> From: Josh Luthman 
> Reply-To: WISPA General List 
> Date:  Thu, 16 Apr 2009 18:13:02 -0400
>
>>What I have heard from other WISPs is that once you do a big claim they
>>cancel your policy.  I've heard it from multiple angels from multiple
>>companies so I've always believed it to be true.
>>
>>Josh Luthman
>>Office: 937-552-2340
>>Direct: 937-552-2343
>>1100 Wayne St
>>Suite 1337
>>Troy, OH 45373
>>
>>Those who don't understand UNIX are condemned to reinvent it, poorly.
>>--- Henry Spencer
>>
>>
>>On Thu, Apr 16, 2009 at 6:05 PM, Charles Wyble
wrote:
>>
>>> Why would one find another insurer?
>>>
>>> I do believe they can do a search on claims you have filed and charge
>>> accordingly. So changing insurers most likely won't help.
>>>
>>>
>>>
>>> Josh Luthman wrote:
>>> > What we do and what I've been suggested is hold onto an insurance
policy
>>> and
>>> > use it when you really have to.  If an AP or two and some CPEs go bad,
>>> don't
>>> > claim it as it your rates will rise or the policy may be canceled.
>>> >
>>> > If you lost an entire tower and hundreds of thousands of dollars (or
>>> > whatever size completely kicks your bucket) then claim it and prepare
to
>>> > find another insurer.
>>> >
>>> > Josh Luthman
>>> > Office: 937-552-2340
>>> > Direct: 937-552-2343
>>> > 1100 Wayne St
>>> > Suite 1337
>>> > Troy, OH 45373
>>> >
>>> > Those who don't understand UNIX are condemned to reinvent it, poorly.
>>> > --- Henry Spencer
>>> >
>>> >
>>> > On Thu, Apr 16, 2009 at 5:33 PM, Alan Long 
>>> wrote:
>>> >
>>> >> All gear.
>>> >>
>>> >> 
>>> >> Aerowire
>>> >> Alan Long
>>> >> Director of Network Operations
>>> >> alan.l...@aerowire.net
>>> >> 687 North Dean Road
>>> >> Auburn, AL 36830
>>> >> tel: 3342759998
>>> >> mobile: 336092
>>> >> 
>>> >> -Original Message-
>>> >> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org]
On
>>> >> Behalf Of Charles Wyble
>>> >> Sent: Thursday, April 16, 2009 4:30 PM
>>> >> To: WISPA General List
>>> >> Subject: Re: [WISPA] Insurance on equipment
>>> >>
>>> >> I'm guessing you mean AP gear and not CPE? Or do you

Re: [WISPA] Insurance on equipment

2009-04-19 Thread Josh Luthman 
Well put, John!

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

Those who don't understand UNIX are condemned to reinvent it, poorly.
--- Henry Spencer


On Sun, Apr 19, 2009 at 7:22 AM, John Scrivner  wrote:

> I carry a very high deductible (like $10K per incident). I keep
> insurance strictly for liability coverage and for catastrophic
> coverage like if our office burns down or a tornado comes through and
> wipes everything out. My rates are low and I do not plan to ever make
> a claim. Insurance companies are in business to make money like
> everyone else. If you use it on small claims then you eat away their
> profit and they have little choice but to consider you as a higher
> risk. Cable TV companies and power companies do not make frequent
> small claims. They take the same approach as I outline above I think.
> At a minimum you MUST have liability coverage in order to locate on
> leased space on towers, poles, etc. There is value in them covering
> you for up to a million or two in liability even if a claim is never
> made. I hope that WISPs think hard about how they interact with
> insurance companies and how we as an industry are perceived by our
> carriers. If WISPs as an industry are seen as companies who make
> frequent claims for any loss then I am guessing this will become a
> factor in how all WISPs are rated for insurance. Do yourselves a favor
> and plan NOT to make claims on insurance. Buy extra gear for your
> towers for replacements and budget a percentage of your gear as having
> to be replaced each year for upgrades, loss, etc. It is cheaper to
> self-insure your gear than to think you can have your insurance carry
> you for every little claim for lightening damage and such.
> Scriv
>
>
> On Fri, Apr 17, 2009 at 11:51 AM, Scottie Arnett 
> wrote:
> > Typical "legal organized crime" insurance companies. As long as you are
> paying them and not filing a claim, everything is happy go lucky. File one
> claim and they want to jack your rates through the roof or cancel your
> policy. How do they get away with this stuff? I have 1st hand experience
> with it. I can't believe all are like that, but all I have ever dealt with
> are. If anyone knows of a "professional" insurance company that provides
> what they say without the "crap mentioned above", please let me know.
> >
> > Scott
> >
> > -- Original Message --
> > From: Josh Luthman 
> > Reply-To: WISPA General List 
> > Date:  Thu, 16 Apr 2009 18:13:02 -0400
> >
> >>What I have heard from other WISPs is that once you do a big claim they
> >>cancel your policy.  I've heard it from multiple angels from multiple
> >>companies so I've always believed it to be true.
> >>
> >>Josh Luthman
> >>Office: 937-552-2340
> >>Direct: 937-552-2343
> >>1100 Wayne St
> >>Suite 1337
> >>Troy, OH 45373
> >>
> >>Those who don't understand UNIX are condemned to reinvent it, poorly.
> >>--- Henry Spencer
> >>
> >>
> >>On Thu, Apr 16, 2009 at 6:05 PM, Charles Wyble  >wrote:
> >>
> >>> Why would one find another insurer?
> >>>
> >>> I do believe they can do a search on claims you have filed and charge
> >>> accordingly. So changing insurers most likely won't help.
> >>>
> >>>
> >>>
> >>> Josh Luthman wrote:
> >>> > What we do and what I've been suggested is hold onto an insurance
> policy
> >>> and
> >>> > use it when you really have to.  If an AP or two and some CPEs go
> bad,
> >>> don't
> >>> > claim it as it your rates will rise or the policy may be canceled.
> >>> >
> >>> > If you lost an entire tower and hundreds of thousands of dollars (or
> >>> > whatever size completely kicks your bucket) then claim it and prepare
> to
> >>> > find another insurer.
> >>> >
> >>> > Josh Luthman
> >>> > Office: 937-552-2340
> >>> > Direct: 937-552-2343
> >>> > 1100 Wayne St
> >>> > Suite 1337
> >>> > Troy, OH 45373
> >>> >
> >>> > Those who don't understand UNIX are condemned to reinvent it, poorly.
> >>> > --- Henry Spencer
> >>> >
> >>> >
> >>> > On Thu, Apr 16, 2009 at 5:33 PM, Alan Long 
> >>> wrote:
> >>> >
> >>> >> All gear.
> >>> >>
> >>> >> 
> >>> >> Aerowire
> >>> >> Alan Long
> >>> >> Director of Network Operations
> >>> >> alan.l...@aerowire.net
> >>> >> 687 North Dean Road
> >>> >> Auburn, AL 36830
> >>> >> tel: 3342759998
> >>> >> mobile: 336092
> >>> >> 
> >>> >> -Original Message-
> >>> >> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org]
> On
> >>> >> Behalf Of Charles Wyble
> >>> >> Sent: Thursday, April 16, 2009 4:30 PM
> >>> >> To: WISPA General List
> >>> >> Subject: Re: [WISPA] Insurance on equipment
> >>> >>
> >>> >> I'm guessing you mean AP gear and not CPE? Or do you mean CPE as
> well?
> >>> >>
> >>> >>
> >>> >>
> >>> >>
> >>> >> Alan Long wrote:
> >>> >>> Anyone have information/experience with insuring your equipment
> against
> >>> >>> damage. My main co

Re: [WISPA] Usage caps

2009-04-19 Thread Al Stewart 
Anyone else putting usage caps on subscribers? Where do you set the 
max number of Gigs? And how much are you charging for those who go 
beyond the limit?

Al

-- At 09:21 AM 04/16/2009 -0700, Marlon K. Schafer wrote: ---

>Yeppers.
>
>http://www.odessaoffice.com/services.html
>
>We generate about a $1k per month because of them.  Plus the business
>customers that we've had to put onto bigger accounts because they always
>went over.
>
>The biggest benefit though?  Running off the hogs!!  We keep the people
>that want to download movies off our system and on everyone elses.  Our
>customers normally get much better service.
>
>laters,
>marlon
>
>- Original Message -
>From: "Al Stewart" 
>To: "WISPA General List" 
>Sent: Thursday, April 16, 2009 7:58 AM
>Subject: [WISPA] Usage caps
>
>
> >I realize this is a controversial question, but one we are being
> > forced to consider.
> >
> > Do any of you have usage caps on your systems? And charges per gig
> > over that limit?
> >
> > Al
> > -
> > Al Stewart
> > stewa...@westcreston.ca
> > -
> >
> >
> >
> > 
> 
> > WISPA Wants You! Join today!
> > http://signup.wispa.org/
> > 
> 
> >
> > WISPA Wireless List: wireless@wispa.org
> >
> > Subscribe/Unsubscribe:
> > http://lists.wispa.org/mailman/listinfo/wireless
> >
> > Archives: http://lists.wispa.org/pipermail/wireless/
>
>
>
>
>WISPA Wants You! Join today!
>http://signup.wispa.org/
>
>
>WISPA Wireless List: wireless@wispa.org
>
>Subscribe/Unsubscribe:
>http://lists.wispa.org/mailman/listinfo/wireless
>
>Archives: http://lists.wispa.org/pipermail/wireless/
-- END QUOTE -
-
Al Stewart
stewa...@westcreston.ca
-




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Re: [WISPA] Question about BGP + Mikrotik

2009-04-19 Thread Gino Villarini 
1- Yes correct, 

2- Wea lready have a BGP session between us and the new customer/isp for
internal traffic xchange, Do I need to provide Sprint with My customer
AS number or just their IP space for Filtering purposes?.

3- Any changes on my Tik box to accept Full routes from Sprint?  


Gino A. Villarini
g...@aeronetpr.com
Aeronet Wireless Broadband Corp.
tel  787.273.4143   fax   787.273.4145

-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Brad Belton
Sent: Saturday, April 18, 2009 1:49 PM
To: 'WISPA General List'
Subject: Re: [WISPA] Question about BGP + Mikrotik

A quick check looks like you have your own ASN, have one upstream peer
(Sprint) and are advertising IPs reassigned to you from Sprint.  Is that
correct?

You should be able to setup a BGP session between you and your new
client and simply pass on any routes you are currently pulling from
Sprint to your BGP client.  You'll also need to let Sprint know that you
have a new client that will be advertising their IP space so they can
adjust their filters.
Of course you'll need to adjust your outgoing BGP filters as well.

You should have plenty of RAM to pull a full routing table from Sprint.
I do not believe passing the routing table downstream takes any notable
additional memory or CPU utilization.  Our BGP MikroTiks are Quad Core
machines with 2GB of RAM.  A little overkill on the RAM, but having the
Quad Core CPU really makes a difference when working with full tables.

I'm a firm believer of "don't fix it if it isn't broken", but you also
may want to upgrade to v3.18 or v3.22 if you experience any BGP
problems.

Best,


Brad

-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Gino Villarini
Sent: Saturday, April 18, 2009 11:50 AM
To: WISPA General List
Subject: Re: [WISPA] Question about BGP + Mikrotik

Ill add that the isp has its own AS # 


Gino A. Villarini
g...@aeronetpr.com
Aeronet Wireless Broadband Corp.
tel  787.273.4143   fax   787.273.4145

-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Paul Hendry
Sent: Saturday, April 18, 2009 11:51 AM
To: wireless
Subject: Re: [WISPA] Question about BGP + Mikrotik

Lots of memory. Do you redistribute the partial routes into your igp?

-Original Message-
From: Gino Villarini [mailto:g...@aeronetpr.com]
Sent: 18 April 2009 15:45
To: WISPA General List
Subject: [WISPA] Question about BGP + Mikrotik

List
 
Im running 3.15 on our Core Router to our upstream, I have 3 circuits
running BGP to the same provider.  Im only receving rartial routes.  All
is well
 
We just sold a circuit to anothe ISP, thy want full bGP support.  I
assume we must change to full routes,
 
any tips on the changes needed?
 

Gino A. Villarini
g...@aeronetpr.com
Aeronet Wireless Broadband Corp. 
tel  787.273.4143   fax   787.273.4145 

 




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Re: [WISPA] Question about BGP + Mikrotik

2009-04-19 Thread Gino Villarini 
Travis

Thanks, thats very basic and easy.  My new customer is an ISP and they
have their own AS number, any new config on my Tik box?  We arleady have
a BGP session between both for internal traffic.   


Gino A. Villarini
g...@aeronetpr.com
Aeronet Wireless Broadband Corp.
tel  787.273.4143   fax   787.273.4145

-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Travis Johnson
Sent: Saturday, April 18, 2009 6:21 PM
To: WISPA General List
Subject: Re: [WISPA] Question about BGP + Mikrotik

Make sure your MT router has at least 512MB of RAM (1GB preferred) and
tell your upstreams to start sending full routes. That's it.

Travis
Microserv

Gino Villarini wrote:
> List
>  
> Im running 3.15 on our Core Router to our upstream, I have 3 circuits 
> running BGP to the same provider.  Im only receving rartial routes.  
> All is well
>  
> We just sold a circuit to anothe ISP, thy want full bGP support.  I 
> assume we must change to full routes,
>  
> any tips on the changes needed?
>  
>
> Gino A. Villarini
> g...@aeronetpr.com
> Aeronet Wireless Broadband Corp. 
> tel  787.273.4143   fax   787.273.4145 
>
>  
>
>
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Re: [WISPA] Insurance on equipment

2009-04-19 Thread John Scrivner 
I carry a very high deductible (like $10K per incident). I keep
insurance strictly for liability coverage and for catastrophic
coverage like if our office burns down or a tornado comes through and
wipes everything out. My rates are low and I do not plan to ever make
a claim. Insurance companies are in business to make money like
everyone else. If you use it on small claims then you eat away their
profit and they have little choice but to consider you as a higher
risk. Cable TV companies and power companies do not make frequent
small claims. They take the same approach as I outline above I think.
At a minimum you MUST have liability coverage in order to locate on
leased space on towers, poles, etc. There is value in them covering
you for up to a million or two in liability even if a claim is never
made. I hope that WISPs think hard about how they interact with
insurance companies and how we as an industry are perceived by our
carriers. If WISPs as an industry are seen as companies who make
frequent claims for any loss then I am guessing this will become a
factor in how all WISPs are rated for insurance. Do yourselves a favor
and plan NOT to make claims on insurance. Buy extra gear for your
towers for replacements and budget a percentage of your gear as having
to be replaced each year for upgrades, loss, etc. It is cheaper to
self-insure your gear than to think you can have your insurance carry
you for every little claim for lightening damage and such.
Scriv


On Fri, Apr 17, 2009 at 11:51 AM, Scottie Arnett  wrote:
> Typical "legal organized crime" insurance companies. As long as you are 
> paying them and not filing a claim, everything is happy go lucky. File one 
> claim and they want to jack your rates through the roof or cancel your 
> policy. How do they get away with this stuff? I have 1st hand experience with 
> it. I can't believe all are like that, but all I have ever dealt with are. If 
> anyone knows of a "professional" insurance company that provides what they 
> say without the "crap mentioned above", please let me know.
>
> Scott
>
> -- Original Message --
> From: Josh Luthman 
> Reply-To: WISPA General List 
> Date:  Thu, 16 Apr 2009 18:13:02 -0400
>
>>What I have heard from other WISPs is that once you do a big claim they
>>cancel your policy.  I've heard it from multiple angels from multiple
>>companies so I've always believed it to be true.
>>
>>Josh Luthman
>>Office: 937-552-2340
>>Direct: 937-552-2343
>>1100 Wayne St
>>Suite 1337
>>Troy, OH 45373
>>
>>Those who don't understand UNIX are condemned to reinvent it, poorly.
>>--- Henry Spencer
>>
>>
>>On Thu, Apr 16, 2009 at 6:05 PM, Charles Wyble wrote:
>>
>>> Why would one find another insurer?
>>>
>>> I do believe they can do a search on claims you have filed and charge
>>> accordingly. So changing insurers most likely won't help.
>>>
>>>
>>>
>>> Josh Luthman wrote:
>>> > What we do and what I've been suggested is hold onto an insurance policy
>>> and
>>> > use it when you really have to.  If an AP or two and some CPEs go bad,
>>> don't
>>> > claim it as it your rates will rise or the policy may be canceled.
>>> >
>>> > If you lost an entire tower and hundreds of thousands of dollars (or
>>> > whatever size completely kicks your bucket) then claim it and prepare to
>>> > find another insurer.
>>> >
>>> > Josh Luthman
>>> > Office: 937-552-2340
>>> > Direct: 937-552-2343
>>> > 1100 Wayne St
>>> > Suite 1337
>>> > Troy, OH 45373
>>> >
>>> > Those who don't understand UNIX are condemned to reinvent it, poorly.
>>> > --- Henry Spencer
>>> >
>>> >
>>> > On Thu, Apr 16, 2009 at 5:33 PM, Alan Long 
>>> wrote:
>>> >
>>> >> All gear.
>>> >>
>>> >> 
>>> >> Aerowire
>>> >> Alan Long
>>> >> Director of Network Operations
>>> >> alan.l...@aerowire.net
>>> >> 687 North Dean Road
>>> >> Auburn, AL 36830
>>> >> tel: 3342759998
>>> >> mobile: 336092
>>> >> 
>>> >> -Original Message-
>>> >> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
>>> >> Behalf Of Charles Wyble
>>> >> Sent: Thursday, April 16, 2009 4:30 PM
>>> >> To: WISPA General List
>>> >> Subject: Re: [WISPA] Insurance on equipment
>>> >>
>>> >> I'm guessing you mean AP gear and not CPE? Or do you mean CPE as well?
>>> >>
>>> >>
>>> >>
>>> >>
>>> >> Alan Long wrote:
>>> >>> Anyone have information/experience with insuring your equipment against
>>> >>> damage. My main concern is weather related damage.
>>> >>>
>>> >>>
>>> >>>
>>> >>>
>>> >>>
>>> >>>
>>> >>
>>> >>
>>> >>
>>> 
>>> >> 
>>> >> WISPA Wants You! Join today!
>>> >> http://signup.wispa.org/
>>> >>
>>> >>
>>> 
>>> >> 
>>> >>
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