Re: [WISPA] verizon fios pricing - Triple Play
Commpartners is one of the popular ones, with lots to offer, but they are getting a little big for their britches charging $5000 setup fee. Nuvio, has a lot of programs that help you cover end user equipment. Primus, is happy wholesaling you a raw business line without PBX replacement/managed service. The list goes on. They all have positives and negatives, mostly related to billing methods. I'm not aware of any of them that embrase the residential phone service business wholesale. I want VOIP strictly for residential, and although they'll do it, they constantly are pushing you to promote/sell the managed business VOIP PBX services, to consider you a valuable partner, which isn't our focus for VOIP. Early on, there are less choices for Wholesale VOIP providers. However, I think VOIP providers will become a commodity sooner than later, with everyone on a broadcom platform offering the same plans and options. Right now, the wholesale VOIP providers still control the terms. I think Wireless providers on the other hand are the ones that should be able to control the shots eventually. We own the client and our local underserved markets. We get the VOIP providers into needy markets (rural/underserved/mobile) they will never have from DSL and Cable companies. Its my opinion as owners of the conduit to the subscriber we should be charging $5000 grand to accept the partnership not pay it. So we have been holding out for the right wholesale partner that sees our value and embrases the residential MTU and underserved VOIP markets. The clock is clicking though, so if they don't come soon, we will build ourselves. Tom DeReggi RapidDSL Wireless, Inc IntAirNet- Fixed Wireless Broadband - Original Message - From: Kurt Fankhauser [EMAIL PROTECTED] To: 'WISPA General List' wireless@wispa.org Sent: Thursday, December 29, 2005 2:38 AM Subject: RE: [WISPA] verizon fios pricing - Triple Play Is there a company that you can buy VoIP service from and then resell it to your customers? Kurt Fankhauser WAVELINC 114 S. Walnut St. Bucyrus, OH 44820 419-562-6405 www.wavelinc.com -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Paul Hendry Sent: Wednesday, December 28, 2005 1:12 PM To: 'WISPA General List' Subject: RE: [WISPA] verizon fios pricing - Triple Play Anyone got a way to offer triple play via wireless yet? I heard of someone working on a product but no idea if anything has been released yet. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Peter R. Sent: 28 December 2005 14:38 To: WISPA General List Subject: Re: [WISPA] verizon fios pricing - Triple Play If you are going to be Resi, then get a DISH or DTV distributorship and sell them Your VoIP and your Internet and the DBS service. Won't be one bill, but it can be one call. Tom DeReggi wrote: Verizon has been advertising FIOS hard in our markets to, but its been over 6 month for some, since advertsied and no FIOS. FIOS is expensive to buildout, and they need a certain number of pre-signed up subscribers to do it. Its hard to convince people to get rif of their satelite and cabled TV. There is security in not being locked down to a signle provider for ALL services. I can see it now, someone gets behind on their phone bill, and all a sudden the TV gets turned off, the broadband gets turned off, and the PHONE. -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.1.371 / Virus Database: 267.14.8/215 - Release Date: 27/12/2005 -- No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.1.371 / Virus Database: 267.14.8/215 - Release Date: 27/12/2005 -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.1.371 / Virus Database: 267.14.5/212 - Release Date: 12/23/2005 -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
VoIP (was Re: [WISPA] verizon fios pricing - Triple Play)
We looked at various VoIP wholesalers and weren't really happy with any of them. Currently, we have a variety of telco circuits including DS3s, PRIs, and dedicated LD DS1s to solve our voice origination and termination needs. It took some time to pull it all together and get right (fax for example), but now we are in a stable situation that is much superior to what folks like Commpartners offers. We are still learning how to play in the rural markets where voice and 911 are still pretty locked up, but at least when it comes to the NFL cities we are all set. Any WISP in such a market is welcome to use us on a wholesale basis with no setup charge and no monthly commits in terms of minute usage. -Matt Tom DeReggi wrote: Commpartners is one of the popular ones, with lots to offer, but they are getting a little big for their britches charging $5000 setup fee. Nuvio, has a lot of programs that help you cover end user equipment. Primus, is happy wholesaling you a raw business line without PBX replacement/managed service. The list goes on. They all have positives and negatives, mostly related to billing methods. I'm not aware of any of them that embrase the residential phone service business wholesale. I want VOIP strictly for residential, and although they'll do it, they constantly are pushing you to promote/sell the managed business VOIP PBX services, to consider you a valuable partner, which isn't our focus for VOIP. Early on, there are less choices for Wholesale VOIP providers. However, I think VOIP providers will become a commodity sooner than later, with everyone on a broadcom platform offering the same plans and options. Right now, the wholesale VOIP providers still control the terms. I think Wireless providers on the other hand are the ones that should be able to control the shots eventually. We own the client and our local underserved markets. We get the VOIP providers into needy markets (rural/underserved/mobile) they will never have from DSL and Cable companies. Its my opinion as owners of the conduit to the subscriber we should be charging $5000 grand to accept the partnership not pay it. So we have been holding out for the right wholesale partner that sees our value and embrases the residential MTU and underserved VOIP markets. The clock is clicking though, so if they don't come soon, we will build ourselves. Tom DeReggi RapidDSL Wireless, Inc IntAirNet- Fixed Wireless Broadband - Original Message - From: Kurt Fankhauser [EMAIL PROTECTED] To: 'WISPA General List' wireless@wispa.org Sent: Thursday, December 29, 2005 2:38 AM Subject: RE: [WISPA] verizon fios pricing - Triple Play Is there a company that you can buy VoIP service from and then resell it to your customers? Kurt Fankhauser WAVELINC 114 S. Walnut St. Bucyrus, OH 44820 419-562-6405 www.wavelinc.com -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Paul Hendry Sent: Wednesday, December 28, 2005 1:12 PM To: 'WISPA General List' Subject: RE: [WISPA] verizon fios pricing - Triple Play Anyone got a way to offer triple play via wireless yet? I heard of someone working on a product but no idea if anything has been released yet. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Peter R. Sent: 28 December 2005 14:38 To: WISPA General List Subject: Re: [WISPA] verizon fios pricing - Triple Play If you are going to be Resi, then get a DISH or DTV distributorship and sell them Your VoIP and your Internet and the DBS service. Won't be one bill, but it can be one call. Tom DeReggi wrote: Verizon has been advertising FIOS hard in our markets to, but its been over 6 month for some, since advertsied and no FIOS. FIOS is expensive to buildout, and they need a certain number of pre-signed up subscribers to do it. Its hard to convince people to get rif of their satelite and cabled TV. There is security in not being locked down to a signle provider for ALL services. I can see it now, someone gets behind on their phone bill, and all a sudden the TV gets turned off, the broadband gets turned off, and the PHONE. -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.1.371 / Virus Database: 267.14.8/215 - Release Date: 27/12/2005 -- No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.1.371 / Virus Database: 267.14.8/215 - Release Date: 27/12/2005 -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.1.371 / Virus Database: 267.14.5/212 - Release Date: 12/23/2005 -- WISPA
Re: [WISPA] verizon fios pricing - Triple Play
If you are going to be Resi, then get a DISH or DTV distributorship and sell them Your VoIP and your Internet and the DBS service. Won't be one bill, but it can be one call. Tom DeReggi wrote: Verizon has been advertising FIOS hard in our markets to, but its been over 6 month for some, since advertsied and no FIOS. FIOS is expensive to buildout, and they need a certain number of pre-signed up subscribers to do it. Its hard to convince people to get rif of their satelite and cabled TV. There is security in not being locked down to a signle provider for ALL services. I can see it now, someone gets behind on their phone bill, and all a sudden the TV gets turned off, the broadband gets turned off, and the PHONE. -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
RE: [WISPA] verizon fios pricing - Triple Play
Anyone got a way to offer triple play via wireless yet? I heard of someone working on a product but no idea if anything has been released yet. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Peter R. Sent: 28 December 2005 14:38 To: WISPA General List Subject: Re: [WISPA] verizon fios pricing - Triple Play If you are going to be Resi, then get a DISH or DTV distributorship and sell them Your VoIP and your Internet and the DBS service. Won't be one bill, but it can be one call. Tom DeReggi wrote: Verizon has been advertising FIOS hard in our markets to, but its been over 6 month for some, since advertsied and no FIOS. FIOS is expensive to buildout, and they need a certain number of pre-signed up subscribers to do it. Its hard to convince people to get rif of their satelite and cabled TV. There is security in not being locked down to a signle provider for ALL services. I can see it now, someone gets behind on their phone bill, and all a sudden the TV gets turned off, the broadband gets turned off, and the PHONE. -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.1.371 / Virus Database: 267.14.8/215 - Release Date: 27/12/2005 -- No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.1.371 / Virus Database: 267.14.8/215 - Release Date: 27/12/2005 -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] verizon fios pricing - Triple Play - Consumers
One bill. Yeah, some people like it. But if the combined services are less money, you can make a case for 2 bills. How can you make it easier for them to pay the bill??? Have you seen how hard VZ makes e-bill You need to market to your own customers. Stay in front of them. Let them know what else you sell. How do you increase ARPU or Referrals unless you are creatively in front of your clients??? On the flip side, if you don't want to do it, bring in a Strategic Partner. We specialize in great Networks and Internet; DISH is great at TV. Together you get the best package. If it is a MDU, talk to SMS about doing triple-play there. (Or call me). If you want to compete in Metros, you need to have a Marketing Plan and work it every day. You have to become a niche player or find a new way to make people look at the Internet. I have some ideas in every news-letter (www.rad-info.net/newsletters/). You don't have so many opportunities that you can let them go without a fight. Happy New Year! Peter RAD-INFO, Inc. Tom DeReggi wrote: One bill has a bigger impact than people think. In our residential MTUs, I've lost 30% of our MTU subscribers to triple play providers. The residenmtial client base has very little loyalty over a 5 dollars savings. I get the cancellation request AFTER they have transferred to their new service. A common response is, we loved your service and support, and the Cable companies was horrible through the hole process, but they won my business with a price I could not turn down. Learning after the fact of their intent to cancel and that they were not aware that I also offered a Double play that could offer near the same value proposition. I then try to get them to switch back, as its no more of a hassle to cancel the service they just installed than mine. I then offer them a better price than the cable company does for the bundled services. Customer then responds, but the Cable company will let me have all the services on one bill, and it just makes it easy. So my conclusion is they ahve a much higher value for their time than they do for mine. They'll give up my high quality support to save $5, but they won't take the time to write two checks and seal two envelopes, to save the $5 that I offer them. My point is consumers have a short memory, little loyalty, and modivated by saving money. In order to keep residential business, it does need consistent marketing to remind them you are there, and the services you offer. What we learned the hard way is that we can't be just a broadband provider, we also need to offer the other services, or our clients are talking to our competitors for the other services that we don't offer, attempting to steer them from using us for our core services also, without me knowing it is even happening. We can be competitive and compete on price, when we know that we need to. If we play in the residential markets, we are all going to have to offer double or triple play. I don't want to be a TV provider or a Phone company, But I don't have a choice. The market is making me change my business model. I either join the current trends, or I lose clients. The question is does an ISP only want to have the opportunity to serve the underserved? I can keep customers with no other options all day long, but thats a cowardly way to go about a business. I want to be able to compete in served markets. I don't need to win everyones business, and I don't need majority market share, I'm satisfied with my 1%. But I need to be able to offer enough value to enough people to justify that percentage of the population to chose me over the competition and choices they have. If that can be done, my company has value, and survivabilty regardless of what competition comes to town. Tom DeReggi RapidDSL Wireless, Inc IntAirNet- Fixed Wireless Broadband -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
RE: [WISPA] verizon fios pricing - Triple Play
Well Tom, it sounds like you should focus on business customers or lower your residential prices so there is no savings when the cable company comes after your customers. You would have to apply your reduced rates across the board to your residential customers. Coming back to a customer after the fact is a tough proposition, I don't believe single bill is so much of an issue for you as trying to save a customer in the 4th quarter when your down by a few Touchdowns. Dustin Jurman President Rapid Systems Corporation 1211 N. Westshore Blvd Tampa, FL 33607 [EMAIL PROTECTED] -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Tom DeReggi Sent: Wednesday, December 28, 2005 3:28 PM To: WISPA General List Subject: Re: [WISPA] verizon fios pricing - Triple Play One bill has a bigger impact than people think. In our residential MTUs, I've lost 30% of our MTU subscribers to triple play providers. The residenmtial client base has very little loyalty over a 5 dollars savings. I get the cancellation request AFTER they have transferred to their new service. A common response is, we loved your service and support, and the Cable companies was horrible through the hole process, but they won my business with a price I could not turn down. Learning after the fact of their intent to cancel and that they were not aware that I also offered a Double play that could offer near the same value proposition. I then try to get them to switch back, as its no more of a hassle to cancel the service they just installed than mine. I then offer them a better price than the cable company does for the bundled services. Customer then responds, but the Cable company will let me have all the services on one bill, and it just makes it easy. So my conclusion is they ahve a much higher value for their time than they do for mine. They'll give up my high quality support to save $5, but they won't take the time to write two checks and seal two envelopes, to save the $5 that I offer them. My point is consumers have a short memory, little loyalty, and modivated by saving money. In order to keep residential business, it does need consistent marketing to remind them you are there, and the services you offer. What we learned the hard way is that we can't be just a broadband provider, we also need to offer the other services, or our clients are talking to our competitors for the other services that we don't offer, attempting to steer them from using us for our core services also, without me knowing it is even happening. We can be competitive and compete on price, when we know that we need to. If we play in the residential markets, we are all going to have to offer double or triple play. I don't want to be a TV provider or a Phone company, But I don't have a choice. The market is making me change my business model. I either join the current trends, or I lose clients. The question is does an ISP only want to have the opportunity to serve the underserved? I can keep customers with no other options all day long, but thats a cowardly way to go about a business. I want to be able to compete in served markets. I don't need to win everyones business, and I don't need majority market share, I'm satisfied with my 1%. But I need to be able to offer enough value to enough people to justify that percentage of the population to chose me over the competition and choices they have. If that can be done, my company has value, and survivabilty regardless of what competition comes to town. Tom DeReggi RapidDSL Wireless, Inc IntAirNet- Fixed Wireless Broadband - Original Message - From: Peter R. [EMAIL PROTECTED] To: WISPA General List wireless@wispa.org Sent: Wednesday, December 28, 2005 9:38 AM Subject: Re: [WISPA] verizon fios pricing - Triple Play If you are going to be Resi, then get a DISH or DTV distributorship and sell them Your VoIP and your Internet and the DBS service. Won't be one bill, but it can be one call. Tom DeReggi wrote: Verizon has been advertising FIOS hard in our markets to, but its been over 6 month for some, since advertsied and no FIOS. FIOS is expensive to buildout, and they need a certain number of pre-signed up subscribers to do it. Its hard to convince people to get rif of their satelite and cabled TV. There is security in not being locked down to a signle provider for ALL services. I can see it now, someone gets behind on their phone bill, and all a sudden the TV gets turned off, the broadband gets turned off, and the PHONE. -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http
Re: [WISPA] verizon fios pricing - Triple Play
dustin jurman wrote: Well Tom, it sounds like you should focus on business customers or lower your residential prices so there is no savings when the cable company comes after your customers. You would have to apply your reduced rates across the board to your residential customers. Coming back to a customer after the fact is a tough proposition, I don't believe single bill is so much of an issue for you as trying to save a customer in the 4th quarter when your down by a few Touchdowns. Dustin Jurman President Rapid Systems Corporation 1211 N. Westshore Blvd Tampa, FL 33607 [EMAIL PROTECTED] Hey Dustin, Do you do wireless down there Your website says nothing about it. Just fiber and DSL Just wondering... -B- -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] verizon fios pricing - Triple Play
No, not at all. I vented a frustration that is common in the residential market place. There is still a large resisntential population that feels differently. Residential is the most profitable part of our business today. It keeps our techncians busy, without delays from landlords. We don't run away from competition, we face it, and identify how to combat it. lower your residential prices The latest is COX giving broadband away for free for 6 month, if they buy basic cable for the next 6 months at $20 a mon. (Of course the rate raises after 6 months drastically.) We can't combat many of them with VOIP, because they canned their phones all togeather in favor of just their cell phone plans (free evening and phone to phone calling on net.). But we can wait out the price war. A certain percentage will keep service for quality support. It costs us nothing for our infrastructure to exist in place. We need the cell sites live anyway, to serve the business customers. We do all our own wireless transport so no reocurring fees need to go out to telco carriers. When th consumers get frustrated with Cable, they always come back, and then we hit them with a second install fee :-). We just loose the revenue for six months for a portion of them :-( We still stand tall as the premium provider of quality performance and service. Tom DeReggi RapidDSL Wireless, Inc IntAirNet- Fixed Wireless Broadband - Original Message - From: dustin jurman [EMAIL PROTECTED] To: 'WISPA General List' wireless@wispa.org Sent: Wednesday, December 28, 2005 8:58 PM Subject: RE: [WISPA] verizon fios pricing - Triple Play Well Tom, it sounds like you should focus on business customers or lower your residential prices so there is no savings when the cable company comes after your customers. You would have to apply your reduced rates across the board to your residential customers. Coming back to a customer after the fact is a tough proposition, I don't believe single bill is so much of an issue for you as trying to save a customer in the 4th quarter when your down by a few Touchdowns. Dustin Jurman President Rapid Systems Corporation 1211 N. Westshore Blvd Tampa, FL 33607 [EMAIL PROTECTED] -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Tom DeReggi Sent: Wednesday, December 28, 2005 3:28 PM To: WISPA General List Subject: Re: [WISPA] verizon fios pricing - Triple Play One bill has a bigger impact than people think. In our residential MTUs, I've lost 30% of our MTU subscribers to triple play providers. The residenmtial client base has very little loyalty over a 5 dollars savings. I get the cancellation request AFTER they have transferred to their new service. A common response is, we loved your service and support, and the Cable companies was horrible through the hole process, but they won my business with a price I could not turn down. Learning after the fact of their intent to cancel and that they were not aware that I also offered a Double play that could offer near the same value proposition. I then try to get them to switch back, as its no more of a hassle to cancel the service they just installed than mine. I then offer them a better price than the cable company does for the bundled services. Customer then responds, but the Cable company will let me have all the services on one bill, and it just makes it easy. So my conclusion is they ahve a much higher value for their time than they do for mine. They'll give up my high quality support to save $5, but they won't take the time to write two checks and seal two envelopes, to save the $5 that I offer them. My point is consumers have a short memory, little loyalty, and modivated by saving money. In order to keep residential business, it does need consistent marketing to remind them you are there, and the services you offer. What we learned the hard way is that we can't be just a broadband provider, we also need to offer the other services, or our clients are talking to our competitors for the other services that we don't offer, attempting to steer them from using us for our core services also, without me knowing it is even happening. We can be competitive and compete on price, when we know that we need to. If we play in the residential markets, we are all going to have to offer double or triple play. I don't want to be a TV provider or a Phone company, But I don't have a choice. The market is making me change my business model. I either join the current trends, or I lose clients. The question is does an ISP only want to have the opportunity to serve the underserved? I can keep customers with no other options all day long, but thats a cowardly way to go about a business. I want to be able to compete in served markets. I don't need to win everyones business, and I don't need majority market share, I'm satisfied with my 1%. But I need to be able to offer enough value to enough
