Re: [WIRELESS-LAN] Cisco VPN 3000 Macintosh VPN Client issues

2006-08-31 Thread Walter Reynolds
We use a Cisco 3030 (stand alone) for VPN access (vpn3000-4.7.2.F-k9.bin). 
We have Cisco 1240 AP's and are running VPN client 4.9.00.0050 (latest one 
for Intel/PPC) and have not heard of any issues.  I just booted up two 
Macs (Intel and PPC) and did a software update.  Both of them seem to be 
going fine so far.  So no news here.  If I find something out I will email 
this list.


On Wed, 30 Aug 2006, Scott Smith wrote:

I was wondering what other Universities use a Cisco VPN 3000 for their 
Wireless Authentication?  We at SIUC do.


For over two years we have been using 2 Cisco 3030's in Load Balancing mode 
and requiring our Wireless users to Authenticate to these for any Network 
connectivity, including surfing the web.  It has been working very well, and 
most people like the system.


Recently there has been an issue with Macintosh VPN Clients.  Until the last 
few months the only option for Macintosh computers was to use the Cisco VPN 
Client for Macs.  I recently worked to get the Native (Built-in) VPN Client 
with L2TP option as well.  So over the summer we updated the Online docs and 
the new students were suppose to use the Native client instead of the Cisco 
client.  The main reason for this was that the Cisco client had several 
little issues that most of the customers were annoyed with.  The 
functionality was fine, at least that was what was told to me.  We did not 
have any Macintosh computers to test with or work with, we relied on our 
Colleges to provide the feedback and most of the documentation on how to 
install and use.


Apparently several people noticed an issue but never reported it.  The issue 
was if the Macs would start a file download, it would kick off the VPN 
tunnel.  They would immediately have to disconnect and reconnect and then 
they could start downloading again.  However, after only a few minutes it 
would kick them off again.  This is only happening with Macintosh computers. 
Windows, Linux, and Solaris can download just fine.  All of which use the 
same Cisco VPN Profile.  Macs were the only one we got working with the L2TP. 
We found out that this download issue also exists in the Native client as 
well as the Cisco VPN Client.  If the users only surf the web and IM all day 
long, they seem to stay connected fine.  It's only when they start a 
download, like a System Update.  Even a small download during a system update 
will cause this.


I have a Cisco TAC case currently open for this and they are claiming that 
this is the only known report according to their database.  Now they are 
pushing stating it's a Macintosh issue, which I tend to think it's more of a 
Cisco 3000 config issue.  However, if that was the case why doesn't the other 
OSes do it?  I don't know.


We have several packet captures, of which simply show me that the packets 
start off going through the tunnel and then magically stop.  The traffic then 
goes normally through the network instead of through the VPN tunnel.  To make 
things even more complicated, the Client shows it as still being connected 
(and it won't disconnect), the VPN 3030 shows the client still connected as 
well.  However, they really aren't and are passing 0 packets.


If you are using a Cisco 3000 for your VPN please reply and I'd be interested 
in if you have experienced any of these issues and if so what the status of 
them are.

--
Scott Smith
Network Engineering Services
Southern Illinois University Carbondale
[EMAIL PROTECTED]

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-- Walter Reynolds
   University of Michigan

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RE: [WIRELESS-LAN] Cisco VPN 3000 Macintosh VPN Client issues

2006-08-31 Thread Zeller, Tom S
At Indiana we require VPN for all non-guest wireless use.  We use 3030's
with native clients.  It's been serviceable but not perfect.  I heard
similar complaints from Mac users, but not the level of this always
happens when I move files.

We never resolved the issue and have now moved to Cisco's ASA which
seems to work much better for Macs.  I stayed connected for 24 hours
over a wired connection last week.

A note on the ASA: It costs less than a 3030, does L2TP in hardware.  We
hit 850 L2TP users yesterday with 20% CPU utilitzation.  The platform
does not support PPTP, which is fine with us.  We'll keep a couple of
3030's around for that purpose but we're trying to get everyone moved to
L2TP.  It's still the first week of the semester so we'll see how it
holds up over the next few weeks.

Tom Zeller
[EMAIL PROTECTED]
812-855-6214

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