RE: [WIRELESS-LAN] Backup power

[Eric Glinsky]

We have an APC Smart-UPS in every closet. Between VoIP, WiFi, paging, HVAC, 
door locks, and repeaters for 2-way radios, we can’t let a power glitch 
interrupt connectivity, especially since we’re in a rural area prone to 
brownouts and blackouts.

We’re also on a hill, prone to lightning strikes, which can go through the 
Cat5, circumventing the UPS. We had a strike last summer ruin one whole switch, 
several ports in a couple other switches, a couple IP cameras, an AP, and a 
copier NIC.
We carry warranties on all our Juniper switches on our main campus, however, 
our newly-acquired campus came with ProCurve switches with the lifetime 
warranty, so we may let the Juniper warranties lapse and replace them with HP 
as they die, with the exception of the core.


From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Sandra Bury
Sent: Thursday, July 20, 2017 11:02 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] Backup power

Good morning -

I would be interested to know how many of you include UPS purchases for 
switches in each network closet in your campus deployments. If you do not build 
in backup power, do you put your switches on a maintenance contract, or do you 
pay to replace them when they fail outside of warranty?

Thanks very much.

Sandy

Sandra H. Bury
Executive Director, Computing Services
Information Resources and Technology
Bradley University
309-677-2808
sa...@bradley.edu

[https://www.bradley.edu/global/images/emailsig_wordmark.gif]

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RE: [WIRELESS-LAN] Cisco 3800 Series APs

[Eric Glinsky]

I also didn’t see the need for 3800s over 2800s. We started deploying 2800s 
last month, having upgraded software to 8.2.151.0 ahead of time. No complaints, 
granted it is summer and they haven’t been used much yet.

Some of the 2800s are replacing 3700s in a gym so we can take advantage of the 
dual-band radio to balance load across more 5 GHz radios.

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Daniel Brisson
Sent: Wednesday, July 05, 2017 1:48 PM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Cisco 3800 Series APs

Hi Bryan,

This doesn’t answer your question, but I thought I’d mention that we ended up 
going with the 2800 series APs instead of the 3800s.  Historically we’ve stayed 
in the 3000 series but for the differences between the 2800 and 3800, we 
thought the 2800 was enough for our environment.

Hit me direct if you’d like more info.

-dan


Dan Brisson
Network Engineer
University of Vermont


From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> 
on behalf of Bryan Ward 
mailto:bryan.w...@dartmouth.edu>>
Reply-To: The EDUCAUSE Wireless Issues Constituent Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>>
Date: Wednesday, July 5, 2017 at 12:07 PM
To: 
"WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU" 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>>
Subject: [WIRELESS-LAN] Cisco 3800 Series APs

Couldn’t find a recent discussion on the list archives, so I’ll ask my question.

For those of you that have Cisco 3800 series APs in production, how have they 
been working for you recently?
We currently purchase 3700 series APs as our standard for new installs and 
replacement of our 3500 series APs, but are now considering switching to the 
3800 series.
I heard there were a lot of issues with them at first, but was wondering if 
they’re still troublesome now that they’ve been out in the wild for some time.
Also, does anyone currently have issues using Prime to manage them?

Thanks all,

--
Bryan Ward
Network Engineer
Dartmouth College Network Services
603-646-2245
bryan.w...@dartmouth.edu

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RE: Shared iPads

[Eric Glinsky]

For devices that aren't assigned to or owned by a specific person, we either 
log them in the 802.1x SSID with one AD account we use for all the oddballs, or 
put them on the PSK SSID.

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Benedick, Jason
Sent: Monday, April 17, 2017 4:17 PM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] Shared iPads

How do you deal with shared iPads for students authenticating to the WiFi 
network? We currently use an 802.1x enabled SSID using RADIUS back to our 
Microsoft NPS server.

My initial thought is to create an AD account for each iPad, but if we start 
getting a lot of them I can see that becoming very tedious managing usernames 
and passwords for each device.

Thanks,
Jason R. Benedick
IT Generalist
Thaddeus Stevens College of Technology
Office: (717) 391-6957 Cell: (717) 587-9065

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RE: [WIRELESS-LAN] Certificate for 802.1x

[Eric Glinsky]

Thanks for the info, guys! It seems that “it is what it is” after all.

Still haven’t had a chance to try the third-party CA with Win7 to decide if 
it’s worth keeping.

From what’s been discussed, I should be able to use the same cert across 
multiple RADIUS servers. No luck so far. On our first RADIUS server, I set up 
authentication with a cert issued to the host’s FQDN, with the domain CA (which 
also happens to be the RADIUS server) as the issuer. I tried exporting the cert 
from the original RADIUS server and importing it to the secondary server, but 
clients fail to authenticate. Any suggestions, such as file format, also 
exporting the root cert or not (with or without private key), etc. would be 
appreciated. Please forgive me if I’m totally off base since I have very 
limited experience with certs! ☺


From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Kevin Fitzgerald
Sent: Monday, March 13, 2017 3:15 PM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Certificate for 802.1x

Hi Eric,

From what I understand, the reason that even 3rd party certificates fail is 
that the clients do not have a trusted radius store as they do with SSL.  That 
is to say, by default, most clients will not trust any radius certificate 
regardless of the issuer.

Some vendors provide an on-boarding module that distributes the trust 
parameters to the client as a workaround to the above.

Kevin

On Mon, Mar 13, 2017 at 2:10 PM, Eric Glinsky 
mailto:eglin...@woodstockacademy.org>> wrote:
Hi everyone,

I’m looking for thoughts/opinions/experiences on 802.1x and security 
certificates. I dug through the archives from a few years ago, and from what I 
gather it isn’t even possible to use a 3rd-party cert so devices (iOS, OS X, 
Windows, Android) trust it automatically, but maybe someone has succeeded with 
this by now? If so, which CA would you recommend?

For us, our GoDaddy wildcard cert failed to authenticate clients, so we went 
with DigiCert. That isn’t trusted by clients by default, offering no benefit 
over our domain-generated cert, with which all Apple and Windows 8/10 devices 
must be told to “trust,” Windows 7 fails to authenticate entirely, and Android 
just works. We have a Cisco WLC and Windows NPS.

Thanks for any pointers you can give!

- Eric
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--
Kevin Fitzgerald | Project/Program Specialist
University of Arkansas at Little Rock | Information Technology Services
501.916.5019 | kwfitzger...@ualr.edu<mailto:kwfitzger...@ualr.edu> | 
ualr.edu<http://ualr.edu>

Reminder: IT Services will never ask for your password over the phone or in an 
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Certificate for 802.1x

[Eric Glinsky]

Hi everyone,

I'm looking for thoughts/opinions/experiences on 802.1x and security 
certificates. I dug through the archives from a few years ago, and from what I 
gather it isn't even possible to use a 3rd-party cert so devices (iOS, OS X, 
Windows, Android) trust it automatically, but maybe someone has succeeded with 
this by now? If so, which CA would you recommend?

For us, our GoDaddy wildcard cert failed to authenticate clients, so we went 
with DigiCert. That isn't trusted by clients by default, offering no benefit 
over our domain-generated cert, with which all Apple and Windows 8/10 devices 
must be told to "trust," Windows 7 fails to authenticate entirely, and Android 
just works. We have a Cisco WLC and Windows NPS.

Thanks for any pointers you can give!

- Eric
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RE: [WIRELESS-LAN] Wireless Door lock systems

[Eric Glinsky]

Stay away from Alarm Lock. We're always aggravated with the clunky 
Windows-based software, the locks that lose memory when the batteries die, 
broken locks, low wireless ranges in most cases necessitating one of their 
proprietary wireless gateways for one lock (exterior doors only in our case), 
and the hokey-pokey routine of pairing the wireless lock with the wireless 
gateway, and the gateway with the software... and if there's a mishap in 
pairing, you have to reset the lock and the gateway and start over.

I know of at least one community college in Connecticut that uses S2 Security 
to control the locks, and I suspect it may be used at the universities, too. My 
boss worked with that system at his previous job and loved it, and we will be 
switching to it this summer. Though I'm not sure what the actual lock hardware 
is, I do know ours will be wired.

http://s2sys.com/



-Original Message-
From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Brian David
Sent: Saturday, March 11, 2017 6:59 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] Wireless Door lock systems

All,

I was wondering what other Universities experience with wireless door locks?

How have the door locks been working? Is there a lot of maintenance with your 
systems?

For example battery life, wifi connection problems, broken locks.


Brian

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RE: [WIRELESS-LAN] Cisco WLC code recommendations

[Eric Glinsky]

If I may add to the question, does 8.2.141.0 solve the roaming issues with 
Apple devices and the association issues with 3700s seen in 8.0?

We’re on 8.0.121.0 and we’re experiencing delayed association/roaming, 
particularly on Apple devices. 8.0.140.0 improved roaming but caused devices to 
randomly disassociate for a minute or two at a time even during use when 
stationary, so we downgraded.

This page shows all the Cisco TAC recommended releases. This provides more 
information than the designations on the software download pages.

https://www.cisco.com/c/en/us/support/docs/wireless/wireless-lan-controller-software/200046-TAC-Recommended-AireOS.html?cachemode=refresh


From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Mike Atkins
Sent: Friday, March 10, 2017 2:29 PM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Cisco WLC code recommendations

We have been running 8.2.141 on a couple production 5508 controllers since 
early February and are happy so far.  The update helped with some 2802 issues 
we had with the radios getting stuck or the APs crashing.  I think it also had 
some improvements with the auto channel width but we had already abandoned that 
dream by then.





Mike Atkins
Network Engineer
Office of Information Technology
University of Notre Dame

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU]
 On Behalf Of Entwistle, Bruce
Sent: Friday, March 10, 2017 1:53 PM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] Cisco WLC code recommendations

We are currently running version 8.0.133.0 on our Cisco 5508 controllers, as 
our current access points are primarily 3500s and 3600s. However we have 
recently purchased a batch of 2802i access points whose minimum supported 
version is 8.2.110.0.  I was looking to the group for their recommendations on 
a stable version of code which will support our new 2802i access points.

Thank you
Bruce Entwistle
Network Manager
University of Redlands

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RE: Cisco 8510 8.2 Load Issues

[Eric Glinsky]

Jason, I'm confused about the AP numbers. You had 2100 APs on the 8510 in HA, 
but you had (5) 5508s in N+1, so with 4 active 5508s you had 525 APs per 5508? 
I must not be understanding something, or did you add more APs to the 8510 than 
you had across the 5508s?

Since you mentioned that CPU/memory utilization on the 8510 looked OK, I'm 
curious about how the interface throughput looked, and how many interfaces 
you're using on each 5508. Jeff's comment makes me wonder if AVC creates 
excessive traffic between the AP and the WLC over the wired network. If you had 
(4) 5508s each with up to (8) Gbps throughput, that's up to 32 Gbps at your 
disposal. However, with one 8510 being active, you get 10 Gbps.


From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Jason Cook
Sent: Wednesday, March 08, 2017 11:28 PM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] Cisco 8510 8.2 Load Issues

Hi All,

Just wondering if anyone has had an similar experiences to the fun we've had 
the last week or so.

Towards the end of last year we moved to new 8510 HA pair on 8.2.121.11 (we had 
an issue in testing at the time so grabbed the latest ER release that resolved 
a crash bug)
>From 5x5508's in N+1 on 8.0.121.0 code
We started before the end of term with a small number of locations but didn't 
fully load it up until the big break. Now the students are back and needing 
there internet we have had some real load issues during the day.

SO it's 2x 8510's in HA about 2100 AP's peaking at about 14k concurrent clients 
but the issue seems to creep in at about 10k. While ICMP isn't the greatest 
tool for performance it does line up here, the graph below show around 10am we 
see increased delays in response to the vlan42 (client network) interface on 
the controller and we see this on its management interface too. At this point 
our clients ICMP to its  own gateway starts to increase  from 1-3ms to 400-600 
and even upto 1800 when the big spike shows 800ms to the interface. Iperf 
testing will also go from 100Mb down to 1-5 and even 0 at times. With users 
complaining of slowness and it's worse unable to login.

CPU/Memory resources, channel util etc all ok. It's site wide impact to users 
no matter if it's HD rf design or what AP model (1142, 2702,3702,3502 etc) So 
seems in the controller itself. All testing done on 5hz

Around midday we started migrating AP's away to our old 5508's, which saw a 
significant drop just before 12:30 and things back to normal at 12:40  once 
300AP's were moved off. So for now users are happy, apparently we've even had 
callers in saying how good it is today (must have been bad the last week for 
that to happen). Controller response to SNMP was so bad it was taking Prime 2 
minutes per AP to re-configure primary controller. Did it by hand, ssh/gui 
response was not it's normal self but no problem. The 5508's have shown no 
signs of being unhappy with about 150 AP's each.

We are working with TAC who have been good and they are investigating(no like 
cases found though), shedding the load has worked around the issue but it needs 
fixing. We upgraded to 8.2.141.0 yesterday evening but won't be re-loading the 
8510's until next week so confirming it's fixed is a few days off. There's a 
few short upto 30ms delayed ICMP responses today but it's hard to know if 
that's related or just the nature of icmp and network gear priority.

Interested to know if anyone has seen anything like this in their environment.
And anyone if anyone out there is using 8510's in HA what's your load in AP and 
concurrent users? I can imagine many places loading their devices up more than 
us
Anyone know how to look at other hardware resources (not CPU/memory/system 
buffers) Something like ASIC on switches if it exists. Surely all this traffic 
isn't cpu

Thanks

Jason

[cid:image002.jpg@01D298C5.BBA70470]
--
Jason Cook
Technology Services
The University of Adelaide, AUSTRALIA 5005
Ph: +61 8 8313 4800
e-mail: 
jason.c...@adelaide.edu.au>

CRICOS Provider Number 00123M
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RE: Disney's Free Wi-Fi

[Eric Glinsky]

Here's some information on the tunnels (they do mention networking cables).

http://www.themeparktourist.com/features/20140414/17536/15-things-are-hidden-underground-disneys-magic-kingdom

Forgot to mention that the person I know who's been in the tunnels says that 
the work on the Wi-Fi network coincided with the MagicBand rollout so the bands 
could report status throughout the parks for location.

Isn't it neat to understand what actually makes those things work?

Thanks for bringing this up, Hector!

From: Eric Glinsky
Sent: Thursday, March 02, 2017 10:16 PM
To: 'The EDUCAUSE Wireless Issues Constituent Group Listserv'
Subject: RE: Disney's Free Wi-Fi

I hear that the APs are in the magic "secret" tunnel with wires up to external 
antennas in the street lights. :)

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Hector J Rios
Sent: Thursday, March 02, 2017 4:28 PM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>
Subject: [WIRELESS-LAN] Disney's Free Wi-Fi

I just came back from a trip to Disney World and I was blown away about the 
availability of their Wi-Fi network. It covers all the Disney Hotels, parks (I 
believe with the exception of the water parks) and the Disney Springs district. 
From the MAC address of a couple of WAPs, it appears they use Aruba. The 
coverage is impressive, and the connectivity is good; although reliability is 
decent, but I can forgive them knowing what a humongous task it takes to deploy 
such a massive network.

Does anybody know any more details about how this network was deployed? I 
looked and looked for places where I could see WAPs but didn't see a thing. 
However they did it, it is impressive.

Oh BTW, I did enjoy the park too. :)

Hector Rios
Louisiana State University
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RE: Disney's Free Wi-Fi

[Eric Glinsky]

I hear that the APs are in the magic "secret" tunnel with wires up to external 
antennas in the street lights. :)
[cid:image001.png@01D293A2.A0E939F0]<http://www.woodstockacademy.org/>



Eric Glinsky '12
Technology Specialist
The Woodstock Academy
57 Academy Road
Woodstock, CT 06281
(860) 928-6575 ext. 1152

[cid:image003.png@01D293A2.A0E939F0]<http://www.woodstockacademy.org/>  
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<https://www.facebook.com/woodstockacademy/>   
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From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Hector J Rios
Sent: Thursday, March 02, 2017 4:28 PM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] Disney's Free Wi-Fi

I just came back from a trip to Disney World and I was blown away about the 
availability of their Wi-Fi network. It covers all the Disney Hotels, parks (I 
believe with the exception of the water parks) and the Disney Springs district. 
From the MAC address of a couple of WAPs, it appears they use Aruba. The 
coverage is impressive, and the connectivity is good; although reliability is 
decent, but I can forgive them knowing what a humongous task it takes to deploy 
such a massive network.

Does anybody know any more details about how this network was deployed? I 
looked and looked for places where I could see WAPs but didn't see a thing. 
However they did it, it is impressive.

Oh BTW, I did enjoy the park too. :)

Hector Rios
Louisiana State University
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