Rob,
Look for a thread with the subject "[WIRELESS-LAN] Update on our Aruba
solution" which I believe was the continuation of this discussion (someone
correct me if I am wrong).
Regards,
Mike
On Wed, Mar 4, 2020 at 10:35 AM Rob Harris
wrote:
> This was a very active thread that really got a lot of attention. To the
> OP and main contributors, how is everything now? Anyone willing to drop an
> update?
>
>
>
> (We’re still happy with our 315s, we’re running 8.5.0.5 and it’s basically
> stable. Any issues we encountered they were very quick to help us resolve)..
>
>
>
> Thanks!
>
>
>
> *From:* The EDUCAUSE Wireless Issues Community Group Listserv <
> WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> *On Behalf Of *Turner, Ryan H
> *Sent:* Thursday, January 9, 2020 11:16 AM
> *To:* WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
> *Subject:* [WIRELESS-LAN] Who has transitioned away from Aruba, and why?
>
>
>
> All:
>
>
>
> We’ve been an Aruba shop for a very long time and have around 10,000
> access points. While every relationship with vendors have their ups and
> downs, my frustration with the Aruba is finally peaking to the point that I
> am considering making the enormous move to choose a different vendor. The
> biggest reason is with the 8.X code train, and bugs that we just don’t
> consider appropriate to use in production. It has been one thing after the
> other, and my extremely talented and qualified Network Architect (Keith
> Miller) might as well be on the Aruba payroll as much work as he has been
> doing for them to solve bugs. Just when we think we have one fixed,
> another one crops up.
>
>
>
> The big one as of late is with 515s running 8.5 code train. We have them
> deployed in one of our IT buildings. Periodically, people that are
> connected to these APs in the 5G band will stop working. To the user, they
> are browsing a site, then it becomes unresponsive. If they are on their
> phone, they will disconnect from wifi and everything works fine on cell.
> Nothing makes an 802.11 network look worse than switching to cell and
> seeing a problem resolve. Normally, if the users disconnect then
> reconnect, their problems will go ahead (but I think they end up connecting
> in the 2.4G band). We’ve been working on this problem with them for
> months. It always seems as though we have to prove there is a real issue.
> I’m fed up with it. We are a sophisticated shop. If we have a problem, 9
> times out of 10 when we bring it to the vendor, it is a real problem. I’m
> extra frustrated that due to issues we’ve seen in ResNet on the 8.3X train
> that we don’t want to abandon our 6 train on main campus. To Aruba’s
> credit, we purchased around 1,000 515s last year (I think around
> February). When they could not get good code to support them on, Aruba
> bought back half of them. I asked for them to buy back half because I
> thought for sure with the 315s that we would have instead, the issues would
> be fixed by the time the 315s ran out. Not looking to be the case.
>
>
>
> So, with that rant over, we are seriously considering looking to move away
> from Aruba (unless they get their act together really soon). There are
> other bugs I’m not even mentioning here. For those of you that made the
> switch to another vendor, I would be curious how long the honeymoon lasted,
> what were your motivators, and were you happy with the overall results? Of
> course, this is a great opportunity to plug your vendor. As I see it, we
> have 3 choices…. Something from Cisco (we had Cisco long ago and dumped
> them for bugs), something from Extreme (we are a huge Extreme shop so this
> makes sense), something from Juniper (Mist).
>
>
>
> Thanks,
>
> Ryan Turner
>
> Head of Networking
>
> The University of North Carolina at Chapel Hill
>
> +1 919 445 0113 Office
>
> +1 919 274 7926 Mobile
>
> r...@unc.edu
>
>
>
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