Re: [WiX-users] Bundle Package Install Failure

2013-05-07 Thread - Arzola -
Hi Jeremiah.  I appreciate your replies.
Turns out the client was able to install after rebooting and logging in as the 
local administrator.  According to client, were previously using a domain 
account that's in the Administrators group and using run as admin to launch 
setup.  Not sure why that should not have worked.  The log below seems to 
confirm that setup was launched elevated.  I'm guessing perhaps a group policy 
kicking in only with a domain login(?).
  Date: Mon, 6 May 2013 10:36:18 -0500
 From: jeremi...@gmail.com
 To: wix-users@lists.sourceforge.net
 Subject: Re: [WiX-users] Bundle Package Install Failure
 
 Sorry, it was a very long day.
 
 Have you tried running the installer as administrator?
 
 
 On Sat, May 4, 2013 at 1:25 AM, - Arzola - alphaq...@hotmail.com wrote:
 
  Yes.  As seen below, the installer is detecting that the required .net
  framework 4.0 is already present with no need to install.
 
  [063C:11BC][2013-05-03T19:00:12]i201: Planned package:
  NetFx40ClientRedist, state: Present, default requested: Present, ba
  requested: Present, execute: None, rollback: None, cache: No, uncache: No,
  dependency: None
CC: wix-users@lists.sourceforge.net
   From: jeremi...@gmail.com
   Date: Fri, 3 May 2013 22:51:15 -0500
   To: wix-users@lists.sourceforge.net
   Subject: Re: [WiX-users] Bundle Package Install Failure
  
   Do you have the correct version of .net installed?
  
  
  
   On May 3, 2013, at 7:43 PM, - Arzola - alphaq...@hotmail.com wrote:
  
Hello,One of our clients is encountering a setup failure with the
  following msg:  '0X80070002 - The system cannot find the file
  specified.'The log file is below.  The install scope is perMachine. Any
  ideas on why it would be failing when trying to cache the bundle?  This is
  the first time we've encountered this after many successful installations
  and is rather urgent.  Any insight would be greatly appreciated...
   [063C:11BC][2013-05-03T19:00:08]i001: Burn v3.7.1224.0, Windows v6.1
  (Build 7601: Service Pack 1), path:
  C:\Systems\Product_1\Product_1\Setup.exe, cmdline: '-burn.unelevated
  BurnPipe.{1DE19E8A-81A6-4AA5-BF48-70A9F6456F73}
  {6B32BA48-178D-44AA-B502-0EE1BD74773C} 716'
[063C:11BC][2013-05-03T19:00:08]i000: Setting string variable
  'WixBundleLog' to value
  'C:\Users\manager\AppData\Local\Temp\ProductName_20130503190008.log'
[063C:11BC][2013-05-03T19:00:08]i000: Setting string variable
  'WixBundleOriginalSource' to value
  'C:\Systems\Product_1\Product_1\Setup.exe'
[063C:11BC][2013-05-03T19:00:08]i052: Condition '((VersionNT = v5.1)
  AND (ServicePackLevel = 3)) OR ((VersionNT = v5.2) AND (ServicePackLevel
  = 2)) OR (VersionNT = v6.0)' evaluates to true.
[063C:11BC][2013-05-03T19:00:08]i000: Setting string variable
  'WixBundleName' to value 'ProductName'
[063C:11BC][2013-05-03T19:00:09]i100: Detect begin, 5 packages
[063C:11BC][2013-05-03T19:00:09]i000: Setting string variable
  'NETFRAMEWORK40CLIENT' to value '1'
[063C:11BC][2013-05-03T19:00:09]i052: Condition 'NETFRAMEWORK40CLIENT'
  evaluates to true.
[063C:11BC][2013-05-03T19:00:09]i101: Detected package:
  NetFx40ClientRedist, state: Present, cached: None
[063C:11BC][2013-05-03T19:00:09]i101: Detected package: Drivers64bit,
  state: Absent, cached: None
[063C:11BC][2013-05-03T19:00:09]i101: Detected package: Drivers32bit,
  state: Absent, cached: None
[063C:11BC][2013-05-03T19:00:09]i101: Detected package: App64bit,
  state: Absent, cached: None
[063C:11BC][2013-05-03T19:00:09]i101: Detected package: App32bit,
  state: Absent, cached: None
[063C:11BC][2013-05-03T19:00:09]i199: Detect complete, result: 0x0
[063C:11BC][2013-05-03T19:00:12]i200: Plan begin, 5 packages, action:
  Install
[063C:11BC][2013-05-03T19:00:12]w321: Skipping dependency registration
  on package with no dependency providers: NetFx40ClientRedist
[063C:11BC][2013-05-03T19:00:12]i052: Condition 'VersionNT64'
  evaluates to true.
[063C:11BC][2013-05-03T19:00:12]i000: Setting string variable
  'WixBundleRollbackLog_Drivers64bit' to value
  'C:\Users\manager\AppData\Local\Temp\ProductName_20130503190008_0_Drivers64bit_rollback.log'
[063C:11BC][2013-05-03T19:00:12]i000: Setting string variable
  'WixBundleLog_Drivers64bit' to value
  'C:\Users\manager\AppData\Local\Temp\ProductName_20130503190008_0_Drivers64bit.log'
[063C:11BC][2013-05-03T19:00:12]i052: Condition 'NOT VersionNT64'
  evaluates to false.
[063C:11BC][2013-05-03T19:00:12]i052: Condition 'VersionNT64'
  evaluates to true.
[063C:11BC][2013-05-03T19:00:12]i000: Setting string variable
  'WixBundleRollbackLog_App64bit' to value
  'C:\Users\manager\AppData\Local\Temp\ProductName_20130503190008_1_App64bit_rollback.log'
[063C:11BC][2013-05-03T19:00:12]i000: Setting string variable
  'WixBundleLog_App64bit' to value
  'C:\Users\manager\AppData\Local\Temp\ProductName_20130503190008_1_App64bit.log'
[063C:11BC][2013-05-03T19:00:12]i052

Re: [WiX-users] Bundle Package Install Failure

2013-05-07 Thread - Arzola -
Rob, I will try and get feedback from client and post back here.
  From: r...@robmensching.com
 Date: Tue, 7 May 2013 09:05:07 -0700
 To: wix-users@lists.sourceforge.net
 Subject: Re: [WiX-users] Bundle Package Install Failure
 
 I'd be curious to know what happened if the client just launched the
 install without using Run As Admin to launch setup. Run As Admin can do
 funny things to the profile the launched process sees so I'm wondering if
 there is something weird that Burn needs to handle.
 
 
 On Tue, May 7, 2013 at 8:59 AM, - Arzola - alphaq...@hotmail.com wrote:
 
  Hi Jeremiah.  I appreciate your replies.
  Turns out the client was able to install after rebooting and logging in as
  the local administrator.  According to client, were previously using a
  domain account that's in the Administrators group and using run as admin to
  launch setup.  Not sure why that should not have worked.  The log below
  seems to confirm that setup was launched elevated.  I'm guessing perhaps a
  group policy kicking in only with a domain login(?).
Date: Mon, 6 May 2013 10:36:18 -0500
   From: jeremi...@gmail.com
   To: wix-users@lists.sourceforge.net
   Subject: Re: [WiX-users] Bundle Package Install Failure
  
   Sorry, it was a very long day.
  
   Have you tried running the installer as administrator?
  
  
   On Sat, May 4, 2013 at 1:25 AM, - Arzola - alphaq...@hotmail.com
  wrote:
  
Yes.  As seen below, the installer is detecting that the required .net
framework 4.0 is already present with no need to install.
   
[063C:11BC][2013-05-03T19:00:12]i201: Planned package:
NetFx40ClientRedist, state: Present, default requested: Present, ba
requested: Present, execute: None, rollback: None, cache: No, uncache:
  No,
dependency: None
  CC: wix-users@lists.sourceforge.net
 From: jeremi...@gmail.com
 Date: Fri, 3 May 2013 22:51:15 -0500
 To: wix-users@lists.sourceforge.net
 Subject: Re: [WiX-users] Bundle Package Install Failure

 Do you have the correct version of .net installed?



 On May 3, 2013, at 7:43 PM, - Arzola - alphaq...@hotmail.com
  wrote:

  Hello,One of our clients is encountering a setup failure with the
following msg:  '0X80070002 - The system cannot find the file
specified.'The log file is below.  The install scope is perMachine. Any
ideas on why it would be failing when trying to cache the bundle?
   This is
the first time we've encountered this after many successful
  installations
and is rather urgent.  Any insight would be greatly appreciated...
 [063C:11BC][2013-05-03T19:00:08]i001: Burn v3.7.1224.0, Windows v6.1
(Build 7601: Service Pack 1), path:
C:\Systems\Product_1\Product_1\Setup.exe, cmdline: '-burn.unelevated
BurnPipe.{1DE19E8A-81A6-4AA5-BF48-70A9F6456F73}
{6B32BA48-178D-44AA-B502-0EE1BD74773C} 716'
  [063C:11BC][2013-05-03T19:00:08]i000: Setting string variable
'WixBundleLog' to value
'C:\Users\manager\AppData\Local\Temp\ProductName_20130503190008.log'
  [063C:11BC][2013-05-03T19:00:08]i000: Setting string variable
'WixBundleOriginalSource' to value
'C:\Systems\Product_1\Product_1\Setup.exe'
  [063C:11BC][2013-05-03T19:00:08]i052: Condition '((VersionNT =
  v5.1)
AND (ServicePackLevel = 3)) OR ((VersionNT = v5.2) AND
  (ServicePackLevel
= 2)) OR (VersionNT = v6.0)' evaluates to true.
  [063C:11BC][2013-05-03T19:00:08]i000: Setting string variable
'WixBundleName' to value 'ProductName'
  [063C:11BC][2013-05-03T19:00:09]i100: Detect begin, 5 packages
  [063C:11BC][2013-05-03T19:00:09]i000: Setting string variable
'NETFRAMEWORK40CLIENT' to value '1'
  [063C:11BC][2013-05-03T19:00:09]i052: Condition
  'NETFRAMEWORK40CLIENT'
evaluates to true.
  [063C:11BC][2013-05-03T19:00:09]i101: Detected package:
NetFx40ClientRedist, state: Present, cached: None
  [063C:11BC][2013-05-03T19:00:09]i101: Detected package:
  Drivers64bit,
state: Absent, cached: None
  [063C:11BC][2013-05-03T19:00:09]i101: Detected package:
  Drivers32bit,
state: Absent, cached: None
  [063C:11BC][2013-05-03T19:00:09]i101: Detected package: App64bit,
state: Absent, cached: None
  [063C:11BC][2013-05-03T19:00:09]i101: Detected package: App32bit,
state: Absent, cached: None
  [063C:11BC][2013-05-03T19:00:09]i199: Detect complete, result: 0x0
  [063C:11BC][2013-05-03T19:00:12]i200: Plan begin, 5 packages,
  action:
Install
  [063C:11BC][2013-05-03T19:00:12]w321: Skipping dependency
  registration
on package with no dependency providers: NetFx40ClientRedist
  [063C:11BC][2013-05-03T19:00:12]i052: Condition 'VersionNT64'
evaluates to true.
  [063C:11BC][2013-05-03T19:00:12]i000: Setting string variable
'WixBundleRollbackLog_Drivers64bit' to value
   
  'C:\Users\manager\AppData\Local\Temp\ProductName_20130503190008_0_Drivers64bit_rollback.log'
  [063C:11BC][2013-05-03T19

Re: [WiX-users] Bundle Package Install Failure

2013-05-04 Thread - Arzola -
Yes.  As seen below, the installer is detecting that the required .net 
framework 4.0 is already present with no need to install.

[063C:11BC][2013-05-03T19:00:12]i201: Planned package: NetFx40ClientRedist, 
state: Present, default requested: Present, ba requested: Present, execute: 
None, rollback: None, cache: No, uncache: No, dependency: None
  CC: wix-users@lists.sourceforge.net
 From: jeremi...@gmail.com
 Date: Fri, 3 May 2013 22:51:15 -0500
 To: wix-users@lists.sourceforge.net
 Subject: Re: [WiX-users] Bundle Package Install Failure
 
 Do you have the correct version of .net installed?
 
 
 
 On May 3, 2013, at 7:43 PM, - Arzola - alphaq...@hotmail.com wrote:
 
  Hello,One of our clients is encountering a setup failure with the following 
  msg:  '0X80070002 - The system cannot find the file specified.'The log file 
  is below.  The install scope is perMachine. Any ideas on why it would be 
  failing when trying to cache the bundle?  This is the first time we've 
  encountered this after many successful installations and is rather urgent.  
  Any insight would be greatly appreciated...  
  [063C:11BC][2013-05-03T19:00:08]i001: Burn v3.7.1224.0, Windows v6.1 (Build 
  7601: Service Pack 1), path: C:\Systems\Product_1\Product_1\Setup.exe, 
  cmdline: '-burn.unelevated BurnPipe.{1DE19E8A-81A6-4AA5-BF48-70A9F6456F73} 
  {6B32BA48-178D-44AA-B502-0EE1BD74773C} 716'
  [063C:11BC][2013-05-03T19:00:08]i000: Setting string variable 
  'WixBundleLog' to value 
  'C:\Users\manager\AppData\Local\Temp\ProductName_20130503190008.log'
  [063C:11BC][2013-05-03T19:00:08]i000: Setting string variable 
  'WixBundleOriginalSource' to value 
  'C:\Systems\Product_1\Product_1\Setup.exe'
  [063C:11BC][2013-05-03T19:00:08]i052: Condition '((VersionNT = v5.1) AND 
  (ServicePackLevel = 3)) OR ((VersionNT = v5.2) AND (ServicePackLevel = 
  2)) OR (VersionNT = v6.0)' evaluates to true.
  [063C:11BC][2013-05-03T19:00:08]i000: Setting string variable 
  'WixBundleName' to value 'ProductName'
  [063C:11BC][2013-05-03T19:00:09]i100: Detect begin, 5 packages
  [063C:11BC][2013-05-03T19:00:09]i000: Setting string variable 
  'NETFRAMEWORK40CLIENT' to value '1'
  [063C:11BC][2013-05-03T19:00:09]i052: Condition 'NETFRAMEWORK40CLIENT' 
  evaluates to true.
  [063C:11BC][2013-05-03T19:00:09]i101: Detected package: 
  NetFx40ClientRedist, state: Present, cached: None
  [063C:11BC][2013-05-03T19:00:09]i101: Detected package: Drivers64bit, 
  state: Absent, cached: None
  [063C:11BC][2013-05-03T19:00:09]i101: Detected package: Drivers32bit, 
  state: Absent, cached: None
  [063C:11BC][2013-05-03T19:00:09]i101: Detected package: App64bit, state: 
  Absent, cached: None
  [063C:11BC][2013-05-03T19:00:09]i101: Detected package: App32bit, state: 
  Absent, cached: None
  [063C:11BC][2013-05-03T19:00:09]i199: Detect complete, result: 0x0
  [063C:11BC][2013-05-03T19:00:12]i200: Plan begin, 5 packages, action: 
  Install
  [063C:11BC][2013-05-03T19:00:12]w321: Skipping dependency registration on 
  package with no dependency providers: NetFx40ClientRedist
  [063C:11BC][2013-05-03T19:00:12]i052: Condition 'VersionNT64' evaluates to 
  true.
  [063C:11BC][2013-05-03T19:00:12]i000: Setting string variable 
  'WixBundleRollbackLog_Drivers64bit' to value 
  'C:\Users\manager\AppData\Local\Temp\ProductName_20130503190008_0_Drivers64bit_rollback.log'
  [063C:11BC][2013-05-03T19:00:12]i000: Setting string variable 
  'WixBundleLog_Drivers64bit' to value 
  'C:\Users\manager\AppData\Local\Temp\ProductName_20130503190008_0_Drivers64bit.log'
  [063C:11BC][2013-05-03T19:00:12]i052: Condition 'NOT VersionNT64' evaluates 
  to false.
  [063C:11BC][2013-05-03T19:00:12]i052: Condition 'VersionNT64' evaluates to 
  true.
  [063C:11BC][2013-05-03T19:00:12]i000: Setting string variable 
  'WixBundleRollbackLog_App64bit' to value 
  'C:\Users\manager\AppData\Local\Temp\ProductName_20130503190008_1_App64bit_rollback.log'
  [063C:11BC][2013-05-03T19:00:12]i000: Setting string variable 
  'WixBundleLog_App64bit' to value 
  'C:\Users\manager\AppData\Local\Temp\ProductName_20130503190008_1_App64bit.log'
  [063C:11BC][2013-05-03T19:00:12]i052: Condition 'NOT VersionNT64' evaluates 
  to false.
  [063C:11BC][2013-05-03T19:00:12]i201: Planned package: NetFx40ClientRedist, 
  state: Present, default requested: Present, ba requested: Present, execute: 
  None, rollback: None, cache: No, uncache: No, dependency: None
  [063C:11BC][2013-05-03T19:00:12]i201: Planned package: Drivers64bit, state: 
  Absent, default requested: Present, ba requested: Present, execute: 
  Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
  [063C:11BC][2013-05-03T19:00:12]i201: Planned package: Drivers32bit, state: 
  Absent, default requested: Absent, ba requested: Absent, execute: None, 
  rollback: None, cache: No, uncache: No, dependency: None
  [063C:11BC][2013-05-03T19:00:12]i201: Planned package: App64bit, state: 
  Absent, default requested: Present, ba requested

[WiX-users] Bundle Package Install Failure

2013-05-03 Thread - Arzola -
Hello,One of our clients is encountering a setup failure with the following 
msg:  '0X80070002 - The system cannot find the file specified.'The log file is 
below.  The install scope is perMachine. Any ideas on why it would be failing 
when trying to cache the bundle?  This is the first time we've encountered this 
after many successful installations and is rather urgent.  Any insight would be 
greatly appreciated...  [063C:11BC][2013-05-03T19:00:08]i001: Burn v3.7.1224.0, 
Windows v6.1 (Build 7601: Service Pack 1), path: 
C:\Systems\Product_1\Product_1\Setup.exe, cmdline: '-burn.unelevated 
BurnPipe.{1DE19E8A-81A6-4AA5-BF48-70A9F6456F73} 
{6B32BA48-178D-44AA-B502-0EE1BD74773C} 716'
[063C:11BC][2013-05-03T19:00:08]i000: Setting string variable 'WixBundleLog' to 
value 'C:\Users\manager\AppData\Local\Temp\ProductName_20130503190008.log'
[063C:11BC][2013-05-03T19:00:08]i000: Setting string variable 
'WixBundleOriginalSource' to value 'C:\Systems\Product_1\Product_1\Setup.exe'
[063C:11BC][2013-05-03T19:00:08]i052: Condition '((VersionNT = v5.1) AND 
(ServicePackLevel = 3)) OR ((VersionNT = v5.2) AND (ServicePackLevel = 2)) 
OR (VersionNT = v6.0)' evaluates to true.
[063C:11BC][2013-05-03T19:00:08]i000: Setting string variable 'WixBundleName' 
to value 'ProductName'
[063C:11BC][2013-05-03T19:00:09]i100: Detect begin, 5 packages
[063C:11BC][2013-05-03T19:00:09]i000: Setting string variable 
'NETFRAMEWORK40CLIENT' to value '1'
[063C:11BC][2013-05-03T19:00:09]i052: Condition 'NETFRAMEWORK40CLIENT' 
evaluates to true.
[063C:11BC][2013-05-03T19:00:09]i101: Detected package: NetFx40ClientRedist, 
state: Present, cached: None
[063C:11BC][2013-05-03T19:00:09]i101: Detected package: Drivers64bit, state: 
Absent, cached: None
[063C:11BC][2013-05-03T19:00:09]i101: Detected package: Drivers32bit, state: 
Absent, cached: None
[063C:11BC][2013-05-03T19:00:09]i101: Detected package: App64bit, state: 
Absent, cached: None
[063C:11BC][2013-05-03T19:00:09]i101: Detected package: App32bit, state: 
Absent, cached: None
[063C:11BC][2013-05-03T19:00:09]i199: Detect complete, result: 0x0
[063C:11BC][2013-05-03T19:00:12]i200: Plan begin, 5 packages, action: Install
[063C:11BC][2013-05-03T19:00:12]w321: Skipping dependency registration on 
package with no dependency providers: NetFx40ClientRedist
[063C:11BC][2013-05-03T19:00:12]i052: Condition 'VersionNT64' evaluates to true.
[063C:11BC][2013-05-03T19:00:12]i000: Setting string variable 
'WixBundleRollbackLog_Drivers64bit' to value 
'C:\Users\manager\AppData\Local\Temp\ProductName_20130503190008_0_Drivers64bit_rollback.log'
[063C:11BC][2013-05-03T19:00:12]i000: Setting string variable 
'WixBundleLog_Drivers64bit' to value 
'C:\Users\manager\AppData\Local\Temp\ProductName_20130503190008_0_Drivers64bit.log'
[063C:11BC][2013-05-03T19:00:12]i052: Condition 'NOT VersionNT64' evaluates to 
false.
[063C:11BC][2013-05-03T19:00:12]i052: Condition 'VersionNT64' evaluates to true.
[063C:11BC][2013-05-03T19:00:12]i000: Setting string variable 
'WixBundleRollbackLog_App64bit' to value 
'C:\Users\manager\AppData\Local\Temp\ProductName_20130503190008_1_App64bit_rollback.log'
[063C:11BC][2013-05-03T19:00:12]i000: Setting string variable 
'WixBundleLog_App64bit' to value 
'C:\Users\manager\AppData\Local\Temp\ProductName_20130503190008_1_App64bit.log'
[063C:11BC][2013-05-03T19:00:12]i052: Condition 'NOT VersionNT64' evaluates to 
false.
[063C:11BC][2013-05-03T19:00:12]i201: Planned package: NetFx40ClientRedist, 
state: Present, default requested: Present, ba requested: Present, execute: 
None, rollback: None, cache: No, uncache: No, dependency: None
[063C:11BC][2013-05-03T19:00:12]i201: Planned package: Drivers64bit, state: 
Absent, default requested: Present, ba requested: Present, execute: Install, 
rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[063C:11BC][2013-05-03T19:00:12]i201: Planned package: Drivers32bit, state: 
Absent, default requested: Absent, ba requested: Absent, execute: None, 
rollback: None, cache: No, uncache: No, dependency: None
[063C:11BC][2013-05-03T19:00:12]i201: Planned package: App64bit, state: Absent, 
default requested: Present, ba requested: Present, execute: Install, rollback: 
Uninstall, cache: Yes, uncache: No, dependency: Register
[063C:11BC][2013-05-03T19:00:12]i201: Planned package: App32bit, state: Absent, 
default requested: Absent, ba requested: Absent, execute: None, rollback: None, 
cache: No, uncache: No, dependency: None
[063C:11BC][2013-05-03T19:00:12]i299: Plan complete, result: 0x0
[063C:11BC][2013-05-03T19:00:12]i300: Apply begin
[02CC:0654][2013-05-03T19:00:12]i360: Creating a system restore point.
[02CC:0654][2013-05-03T19:00:23]i361: Created a system restore point.
[02CC:0654][2013-05-03T19:00:23]i000: Caching bundle from: 
'C:\Users\manager\AppData\Local\Temp\{ff8d5642-a119-4dfd-bf71-b8f8c7ed0617}\.be\Setup.exe'
 to: 'C:\ProgramData\Package 
Cache\{ff8d5642-a119-4dfd-bf71-b8f8c7ed0617}\Setup.exe'