[WiX-users] Installation directory must be on a local hard drive. error

2009-09-23 Thread Michael.A.Kelley

A client is getting this error when installing an updated version of our
installer:

Installation directory must be on a local hard drive.

They're getting this message even though they're installing onto their C
drive.  Here's my setup - I'm using Wix 3.0.5419.0:

!-- setup interface --
Property Id=WIXUI_INSTALLDIR Value=INSTALLDIR/
UIRef Id=WixUI_InstallDir /
WixVariable Id='WixUIBannerBmp'Value='bannrbmp.bmp' /
WixVariable Id='WixUIDialogBmp'Value='dlgbmp.bmp' /
WixVariable Id='WixUILicenseRtf'   Value='License.rtf' /

!-- set Add/Remove Program Icon --
Property Id='ARPPRODUCTICON' Value='AppIcon1.exe'/

!-- run CPU check --
InstallExecuteSequence
Custom Action='CheckCpuAction' 
Before='LaunchConditions'/
/InstallExecuteSequence
InstallUISequence
Custom Action='CheckCpuAction' 
Before='LaunchConditions'/
/InstallUISequence
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Re: [WiX-users] This installation package could not be opened.

2009-04-01 Thread Michael.A.Kelley

Here's the log file from the failed install.  This looks like it could be file 
corruption error, unless someone else can tell me otherwise?

=== Verbose logging started: 4/1/2009  11:02:16  Build type: SHIP UNICODE 
3.01.4001.5512  Calling process: C:\WINDOWS\system32\msiexec.exe ===
MSI (c) (28:DC) [11:02:16:072]: Resetting cached policy values
MSI (c) (28:DC) [11:02:16:072]: Machine policy value 'Debug' is 0
MSI (c) (28:DC) [11:02:16:072]: *** RunEngine:
   *** Product: PixelActiveCityScape_v1_7_Demo.msi
   *** Action: 
   *** CommandLine: **
MSI (c) (28:DC) [11:02:16:072]: Note: 1: 2203 2: 
PixelActiveCityScape_v1_7_Demo.msi 3: -2147287010 
MSI (c) (28:DC) [11:02:16:072]: MainEngineThread is returning 1620
=== Verbose logging stopped: 4/1/2009  11:02:16 ===


It's hard to say the exact circumstances.  The .msi is downloaded from our 
website, and I don't have access to the client's computer.

The client that last reported this problem has his AV scanner disabled.  I'll 
ask him if he's running it from a network share.


What are the circumstances when it fails?

Perhaps there is another process locking the file open?
I have seen this error occasionally when I try to open a package that is on a 
network share with orca.
I presume that there is an AV scanner running on the server locking the file 
open.



I have a .msi I've created using Wix that seems to work on a lot of computers.  
However, I occasionally have reports of of clients running the .msi on their 
computer and getting this error message:

This installation package could not be opened.  Contact the application vendor 
to verify that this is a valid Windows Installer package.

Does anyone know how I can recreate this image, and what I could possibly be 
doing wrong in my .wxs file?  This error happens with both 2.0 and 3.0 versions 
of Wix.

Product.wxs 






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[WiX-users] This installation package could not be opened.

2009-03-31 Thread Michael.A.Kelley

I have a .msi I've created using Wix that seems to work on a lot of computers.  
However, I occasionally have reports of of clients running the .msi on their 
computer and getting this error message:

This installation package could not be opened.  Contact the application vendor 
to verify that this is a valid Windows Installer package.

Does anyone know how I can recreate this image, and what I could possibly be 
doing wrong in my .wxs file?  This error happens with both 2.0 and 3.0 versions 
of Wix.

Product.wxs 
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Re: [WiX-users] This installation package could not be opened.

2009-03-31 Thread Michael.A.Kelley

It's hard to say the exact circumstances.  The .msi is downloaded from our 
website, and I don't have access to the client's computer.

The client that last reported this problem has his AV scanner disabled.  I'll 
ask him if he's running it from a network share.


What are the circumstances when it fails?

Perhaps there is another process locking the file open?
I have seen this error occasionally when I try to open a package that is on a 
network share with orca.
I presume that there is an AV scanner running on the server locking the file 
open.



I have a .msi I've created using Wix that seems to work on a lot of computers.  
However, I occasionally have reports of of clients running the .msi on their 
computer and getting this error message:

This installation package could not be opened.  Contact the application vendor 
to verify that this is a valid Windows Installer package.

Does anyone know how I can recreate this image, and what I could possibly be 
doing wrong in my .wxs file?  This error happens with both 2.0 and 3.0 versions 
of Wix.

Product.wxs 




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