[WSG] Client cannot view website

2008-04-08 Thread Lynette Smith
I hope this post is allowed. Just had a call from a client to say he 
cannot see all of his website.  He does not seem very computer 
literate.  He says he can see the first bit ( header and the 
navigation bar underneath the header),  but below is just a green blank 
page.


I can see nothing wrong with the site which has been up for ages and am 
thinking it is his computer though I have no idea what could be wrong.  
He uses IE.


Is there anything I can get him to check.. Url is www.bourkebridgeinn.com.au

Thanks

Lyn
www.westernwebdesign.com.au


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Re: [WSG] Client cannot view website

2008-04-08 Thread Алексей Тен
I'm can't see content in IE6 too.

Adding position:relative to #sidebar and #main fixes the problem.

On Tue, Apr 8, 2008 at 12:00 PM, Lynette Smith [EMAIL PROTECTED]
wrote:

  I hope this post is allowed. Just had a call from a client to say he
 cannot see all of his website.  He does not seem very computer literate.  He
 says he can see the first bit ( header and the navigation bar underneath
 the header),  but below is just a green blank page.

 I can see nothing wrong with the site which has been up for ages and am
 thinking it is his computer though I have no idea what could be wrong.  He
 uses IE.

 Is there anything I can get him to check.. Url is
 www.bourkebridgeinn.com.au

 Thanks

 Lyn
 www.westernwebdesign.com.au

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-- 
Алексей

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Re: [WSG] Client cannot view website

2008-04-08 Thread kate
Hello,

Check firewall, antivirus, zone alarm. Computer settings.

desktop -properties - settings.

Hope this helps
Kate
http://jungaling.com/Malaysia/
  - Original Message - 
  From: Lynette Smith 
  To: wsg@webstandardsgroup.org 
  Sent: Tuesday, April 08, 2008 9:00 AM
  Subject: [WSG] Client cannot view website


  I hope this post is allowed. Just had a call from a client to say he cannot 
see all of his website.  He does not seem very computer literate.  He says he 
can see the first bit ( header and the navigation bar underneath the header), 
 but below is just a green blank page. 

  I can see nothing wrong with the site which has been up for ages and am 
thinking it is his computer though I have no idea what could be wrong.  He uses 
IE.

  Is there anything I can get him to check.. Url is www.bourkebridgeinn.com.au

  Thanks

  Lyn
  www.westernwebdesign.com.au

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  Version: 7.5.519 / Virus Database: 269.22.8/1362 - Release Date: 06/04/2008 
11:12


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Re: [WSG] Client cannot view website

2008-04-08 Thread Mohammed Amine Koulali
Hi Lynette;

It may be a problem related to the  use of attribute float or  width  in the
stylesheet.First view the source code of the page in the browser and check
if the block visually absent is present. If it is, verify  the stylesheet.

Sorry I can't do the verification because i use firefox, actually i can view
all the page with firefox.

KOULALI MOHAMMED-AMINE

2008/4/8, Lynette Smith [EMAIL PROTECTED]:

  I hope this post is allowed. Just had a call from a client to say he
 cannot see all of his website.  He does not seem very computer literate.  He
 says he can see the first bit ( header and the navigation bar underneath
 the header),  but below is just a green blank page.

 I can see nothing wrong with the site which has been up for ages and am
 thinking it is his computer though I have no idea what could be wrong.  He
 uses IE.

 Is there anything I can get him to check.. Url is
 www.bourkebridgeinn.com.au

 Thanks

 Lyn
 www.westernwebdesign.com.au

 ***
 List Guidelines: http://webstandardsgroup.org/mail/guidelines.cfm
 Unsubscribe: http://webstandardsgroup.org/join/unsubscribe.cfm
 Help: [EMAIL PROTECTED]
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-- 
KOULALI Mohammed-Amine


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Re: [WSG] Client cannot view website

2008-04-08 Thread Nick Cowie
ditto

in IE6 there is nothing below the menubar

except on the facilities page where the content appears, but the header
appears halfway down the page. because of '

div id=header/div'


I would add float: left; for #content if you float a block you need to float
it's parent for some browsers to render it.


Nick

On 08/04/2008, Алексей Тен [EMAIL PROTECTED] wrote:

 I'm can't see content in IE6 too.

 Adding position:relative to #sidebar and #main fixes the problem.

 On Tue, Apr 8, 2008 at 12:00 PM, Lynette Smith [EMAIL PROTECTED]
 wrote:

   I hope this post is allowed. Just had a call from a client to say he
  cannot see all of his website.  He does not seem very computer literate.  He
  says he can see the first bit ( header and the navigation bar underneath
  the header),  but below is just a green blank page.
 
  I can see nothing wrong with the site which has been up for ages and am
  thinking it is his computer though I have no idea what could be wrong.  He
  uses IE.
 
  Is there anything I can get him to check.. Url is
  www.bourkebridgeinn.com.au
 
  Thanks
 
  Lyn
  www.westernwebdesign.com.au
 
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 Алексей
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-- 
Nick Cowie
http://nickcowie.com

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Re: [WSG] Client cannot view website

2008-04-08 Thread dave
 
Hi Lyn,

I can see all the pages except facilities.html jumps out of frame and the pale 
green background disappears using IE 7 rest of site seems ok

All works well in FireFox and Netscape.. So it seems you have a problem with 
your header or css which could be causing it not to work correctly with IE 6

Regards

Dave...
  - Original Message - 
  From: Lynette Smith 
  To: wsg@webstandardsgroup.org 
  Sent: Tuesday, April 08, 2008 9:00 AM
  Subject: [WSG] Client cannot view website


  I hope this post is allowed. Just had a call from a client to say he cannot 
see all of his website.  He does not seem very computer literate.  He says he 
can see the first bit ( header and the navigation bar underneath the header), 
 but below is just a green blank page. 

  I can see nothing wrong with the site which has been up for ages and am 
thinking it is his computer though I have no idea what could be wrong.  He uses 
IE.

  Is there anything I can get him to check.. Url is www.bourkebridgeinn.com.au

  Thanks

  Lyn
  www.westernwebdesign.com.au

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  Unsubscribe: http://webstandardsgroup.org/join/unsubscribe.cfm
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Re: [WSG] Client cannot view website

2008-04-08 Thread Joseph Ortenzi

broken HTML

rule one: verify the HTML/CSS as any problems are usually in there:


body id=facilities
div id=container
div id=header/div

Hope this helps.

joe


On Apr 08, 2008, at 16:08, [EMAIL PROTECTED] wrote:



Hi Lyn,

I can see all the pages except facilities.html jumps out of frame  
and the pale green background disappears using IE 7 rest of site  
seems ok


All works well in FireFox and Netscape.. So it seems you have a  
problem with your header or css which could be causing it not to  
work correctly with IE 6


Regards

Dave...
- Original Message -
From: Lynette Smith
To: wsg@webstandardsgroup.org
Sent: Tuesday, April 08, 2008 9:00 AM
Subject: [WSG] Client cannot view website

I hope this post is allowed. Just had a call from a client to say he  
cannot see all of his website.  He does not seem very computer  
literate.  He says he can see the first bit ( header and the  
navigation bar underneath the header),  but below is just a green  
blank page.


I can see nothing wrong with the site which has been up for ages and  
am thinking it is his computer though I have no idea what could be  
wrong.  He uses IE.


Is there anything I can get him to check.. Url is www.bourkebridgeinn.com.au

Thanks

Lyn
www.westernwebdesign.com.au

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==
Joe Ortenzi
[EMAIL PROTECTED]




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Re: [WSG] Client cannot view website

2008-04-08 Thread Lynette Smith

Алексей Тен wrote:

I'm can't see content in IE6 too.

Adding position:relative to #sidebar and #main fixes the problem.

Thank you - that seems to have fixed it. 

Thanks to everybody who replied - the problem seems to be limited to IE6 
- and I have fixed the embarrassing typo  in div id=header/div.


Kind regards

Lyn
www.westernwebdesign.com.au



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