RE: [WSG] Suggestions about what to do here ...
Personally I find the different sizes most browsers will use for fonts mean that I always do fonts in pixel sizes. I think that WinIE4/5 implements small as the initial value so when you use smaller in the body it get's very small. However, I tried it in IE5 and 5.5 and the font size seemed ok to me. The menu however is definitely broken in IE5 and 5.5 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Michael Kear Sent: Thursday, 25 March 2004 12:46 AM To: [EMAIL PROTECTED] Subject: [WSG] Suggestions about what to do here ... What do you guys think I should do about this . A user has logged into my bluegrass Australia web site as a member (http://bluegrass.org.au ) and says when he logs in, he cant read the site any more, because the text is too small and the menus don't work properly. The menus don't work properly because I have a javascript error, thats under control, I can fix that. But the font size thing is a bit of a worry. I asked him about his environment and heres what he said he has: Intel Celeron 650 meg processor, ATI graphics card, 256 meg RAM, Mitsubishi monitor. I run windows 98, IE 5. Heres how I see it. I can: [A] say hes got IE5, tell him to take a jump because he needs to upgrade. (Ive done that, but if theres another answer thats easy Id like to do that too hes not alone) [B] just let him lump it and use the CTRL-Wheel to increase the font size [C] change the style sheets to accommodate IE5 users. So whats your suggestions about how I can handle this? Im not against telling him tough upgrade your browser! but if theres a fix thats fairly easy Id like to consider that. The site is at http://bluegrass.org.au and Ive set up a membership for you to try .. user: [EMAIL PROTECTED] pass: member The style sheets are : Main pages: http://bluegrass.org.au/styles/Bluegrass_Australia.css Menus: http://bluegrass.org.au/styles/cssjsmenu.css Menus hover: http://bluegrass.org.au/styles/cssjsmenuhover.css Yes, I know its not valid html, but I don't think thats why this problem has come about. To get the html to validate is a big job here, so Im working towards that as fast as I can. Cheers Mike Kear AFP Webworks Windsor, NSW, Australia http://afpwebworks.com --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.624 / Virus Database: 401 - Release Date: 15/03/2004 * The discussion list for http://webstandardsgroup.org/ See http://webstandardsgroup.org/mail/guidelines.cfm for some hints on posting to the list getting help *
Re: [WSG] Suggestions about what to do here ...
Hi Michael
With that OS someone could log into his computer and upgrade for him... :D
Seriously, though, you do have three paths here :
1. Push IE6
2. Make it work in IE5. It may be simple, I have a feeling it is this :
font-size : smaller;
Try small as a starter. I've been tooling with body { font-size : small}
and then font-size : 90% on some sites and it works ok.
IE5 on Win is the 2nd ranked browser so we can't ignore it unfortunately
even if it is a dud.
3. Get him to check his default font-sizes. If this is the only IE5 user
with a problem he may have his default font-size set to very small.
As most sites specify a px then this would override his default choice.
Cheers
James
Michael Kear wrote:
What do you guys think I should do about this ..
A user has logged into my bluegrass Australia web site as a member
(http://bluegrass.org.au ) and says when he logs in, he can't read the site
any more, because the text is too small and the menus don't work properly.
The menus don't work properly because I have a javascript error, that's
under control, I can fix that. But the font size thing is a bit of a worry.
I asked him about his environment and here's what he said he has:
Intel Celeron 650 meg processor, ATI graphics card, 256 meg RAM, Mitsubishi
monitor. I run windows 98, IE 5.
Here's how I see it. I can:
[A] say he's got IE5, tell him to take a jump because he needs to upgrade.
(I've done that, but if there's another answer that's easy I'd like to do
that too - he's not alone)
[B] just let him lump it and use the CTRL-Wheel to increase the font size
[C] change the style sheets to accommodate IE5 users.
So what's your suggestions about how I can handle this? I'm not against
telling him 'tough - upgrade your browser!' but if there's a fix that's
fairly easy I'd like to consider that.
The site is at http://bluegrass.org.au http://bluegrass.org.au/and
I've set up a membership for you to try .. user: [EMAIL PROTECTED]
pass: member
The style sheets are :
Main pages: http://bluegrass.org.au/styles/Bluegrass_Australia.css
Menus: http://bluegrass.org.au/styles/cssjsmenu.css
Menus hover: http://bluegrass.org.au/styles/cssjsmenuhover.css
Yes, I know it's not valid html, but I don't think that's why this problem
has come about. To get the html to validate is a big job here, so I'm
working towards that as fast as I can.
Cheers
Mike Kear
AFP Webworks
Windsor, NSW, Australia
http://afpwebworks.com
*
The discussion list for http://webstandardsgroup.org/
See http://webstandardsgroup.org/mail/guidelines.cfm
for some hints on posting to the list getting help
*
Re: [WSG] Suggestions about what to do here ...
On Thursday, March 25, 2004, at 12:46 AM, Michael Kear wrote: [A] say hes got IE5, tell him to take a jump because he needs to upgrade. (Ive done that, but if theres another answer thats easy Id like to do that too hes not alone) That seems a little arrogant. [B] just let him lump it and use the CTRL-Wheel to increase the font size That's an option, but why not attempt to fix the problem? [C] change the style sheets to accommodate IE5 users. Bingo. I'd just include a separate style sheet specifically for IE5 users using an IE conditional comment (search google), which fixes the problem -- however you first need to determine what the problem is... So whats your suggestions about how I can handle this? Im not against telling him tough upgrade your browser! but if theres a fix thats fairly easy Id like to consider that. I just logged in with IE 5, and whilst the font is *small*, it's not *tiny* FOR ME. So, I've got no real idea why the fonts are small for him: 1. he may have his font size set to small 2. he may have poor eye sight, or a bizarre resolution, or a bad screen, or left his glasses on the top of his head 3. he may have some other exclusive problem that is making the text hard to read (browser setting, OS setting, beta version, etc) I'd start by checking out his browser's font size (eg View Text Size Medium), pointing out that he can increase/decrease it there to customise the browser to suit his needs. Try and find out why text is so small in his situation, and perhaps even ask for a screen grab. If that doesn't work out, offer some alternate style sheet tests with different font settings, seeing what he prefers. If it's something that could work for all users, or all IE5 users (using a conditional comment again), then implement it and you're done. If that doesn't work out, *then* consider telling him where to go -- the key is to make sure it's just him, not a whole bunch of IE5 users, before dismissing it as an anomaly. Obviously getting the HTML and CSS valid might fix the problem all by itself. --- Justin French http://indent.com.au * The discussion list for http://webstandardsgroup.org/ See http://webstandardsgroup.org/mail/guidelines.cfm for some hints on posting to the list getting help *
