Re: [X2go-Dev] 3.99 Testing - Very serious issues with image packing

2011-07-21 Thread John A. Sullivan III
On Thu, 2011-07-21 at 14:45 -0700, John Williams wrote:
> Is there some way to enable debugging or very detailed logging with
> the Windows x2go client? With all the different problems people are
> seeing, it seems the only chance at solving them is to have detailed
> logs.
> 
> I am having a very strange problem with x2goclient 3.99 and 64-bit
> Windows 7, but I am having a hard time reproducing it.
> 
> The problem is bizarre. When running firefox (4 or 5), if I have one
> tab open with gmail, and another tab, then sometimes the firefox menus
> and toolbar almost completely freeze up and firefox stops responding
> (technically, it seems to be responding once every minute or so, one
> click at a time). At first I thought this was a firefox bug, but then
> I found that after firefox started freezing, sometimes it would freeze
> up the rest of my applications (gnome-terminal, thunderbird, etc.) and
> then release them again in a minute. Also, it NEVER happens with
> x2goclient 3.01-13. I can install 3.99, start a session, have the
> problem, then suspend the session, install 3.01-13, resume the
> session, and the problem is gone. But if I resume the session again in
> 3.99, sometimes the freezes happen again. And sometimes not. I haven't
> figured out a repeatable way to get the freezes, but they do seem to
> require a firefox tab with gmail open.

Still trying to catch up on all the emails I have to write! One is on a
similar problem.  I'm not sure if it is Windows + X or a Firefox issue.
I'll include more details on the email on performance - John

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Re: [X2go-Dev] 3.99 Testing - Very serious issues with image packing

2011-07-21 Thread Mike Gabriel

Hi John,

On Do 21 Jul 2011 23:45:25 CEST John Williams wrote:


Is there some way to enable debugging or very detailed logging with
the Windows x2go client? With all the different problems people are
seeing, it seems the only chance at solving them is to have detailed
logs.


Actually, there come a lot of parts together:

  x2goclient -> NX application launcher
  nxproxy, x2goagent, NX libs
  vcxsrv


The problem is bizarre. When running firefox (4 or 5), if I have one
tab open with gmail, and another tab, then sometimes the firefox menus
and toolbar almost completely freeze up and firefox stops responding
(technically, it seems to be responding once every minute or so, one
click at a time). At first I thought this was a firefox bug, but then
I found that after firefox started freezing, sometimes it would freeze
up the rest of my applications (gnome-terminal, thunderbird, etc.) and
then release them again in a minute. Also, it NEVER happens with
x2goclient 3.01-13. I can install 3.99, start a session, have the
problem, then suspend the session, install 3.01-13, resume the
session, and the problem is gone. But if I resume the session again in
3.99, sometimes the freezes happen again. And sometimes not. I haven't
figured out a repeatable way to get the freezes, but they do seem to
require a firefox tab with gmail open.


This sounds like there are different threads (one that launches  
nxproxy, some that handle SSH tunnels, etc.) and it feels as if these  
threads get not as much CPU attention as necessary.


@Alex: hope you are reading all of this...

Cheers,
Mike



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Re: [X2go-Dev] 3.99 Testing - Very serious issues with image packing

2011-07-21 Thread John Williams
Is there some way to enable debugging or very detailed logging with
the Windows x2go client? With all the different problems people are
seeing, it seems the only chance at solving them is to have detailed
logs.

I am having a very strange problem with x2goclient 3.99 and 64-bit
Windows 7, but I am having a hard time reproducing it.

The problem is bizarre. When running firefox (4 or 5), if I have one
tab open with gmail, and another tab, then sometimes the firefox menus
and toolbar almost completely freeze up and firefox stops responding
(technically, it seems to be responding once every minute or so, one
click at a time). At first I thought this was a firefox bug, but then
I found that after firefox started freezing, sometimes it would freeze
up the rest of my applications (gnome-terminal, thunderbird, etc.) and
then release them again in a minute. Also, it NEVER happens with
x2goclient 3.01-13. I can install 3.99, start a session, have the
problem, then suspend the session, install 3.01-13, resume the
session, and the problem is gone. But if I resume the session again in
3.99, sometimes the freezes happen again. And sometimes not. I haven't
figured out a repeatable way to get the freezes, but they do seem to
require a firefox tab with gmail open.
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Re: [X2go-Dev] 3.99 Testing - Very serious issues with image packing

2011-07-21 Thread Mike Gabriel

Hi John,

On Do 21 Jul 2011 22:14:33 CEST "John A. Sullivan III" wrote:


Something is seriously wrong with image packing.  I'm guessing this has
something to do with NXAgent 3.5 but I'm really not sure.  It first
appeared when I install Pyhoca which I am assume pulled in the new
agent.


x2goagent/nxagent runs on the X2go server, not at all on the client!!!  
What comes with x2goclient/PyHoca-GUI are:


  nxproxy.exe + libxcomp3 + some cygwin stuff
  pulseaudio.exe
  vcxsrv.exe (a complete vcxsrv installation in case of PyHoca-GUI, a minimal
  set of files in case of x2goclient)


On the other hand, reverting to 3.0.1-4 did not fix the problem
which has me very suspicious.  I am writing from Linux right now but I
will test that again later.  If it is not the nxagent or the 3.99
client, then we'll need to find whatever it was that Pyhoca pulled in.


Everything that PyHoca-GUI installs ends up in  
%ProgramFiles%\PyHoca-GUI. Erase that dir and you should be clean again.



I did uninstall ghostscript and vcxsrv after uninstalling Pyhoca.


Ok...


I can confirm that the problem persists even after backleveling to
3.0.1-4 so I'm not sure that this is specifically 3.99 but it is a
crippling problem.


:-(


On to the actual problem.  We normally use 16m-png-jpeg packing which
seems to give us the fastest performance and crispest looking screen on
our WAN only environment.


I can confirm the performance improvement when running pyhoca-gui and  
x2goclient on Linux.



I'm honestly not sure what this setting
controls.  I assume it means we are compressing png and jpeg images as
opposed to the default 16m-jpeg which then only compresses jpegs? I
don't know what the 16m is - is that the size of the cache?


No clue, actually. That is NX stuff...


When we use that from a Windows client now, all the images are
thoroughly corrupted and unusable.  This was noticeable in the desktop
icons and in the KDE splash screen.  We changed the packing to 16m-jpeg
and thought the problem went away because the splash screen and desktop
icons appeared properly.  Our enthusiasm was short-lived.  All jpegs
seems to be corrupt.  The only way we could get a non-corrupt screen was
to use nopack but that made for lousy performance especially when
scrolling a graphics intensive page such as www.wsj.com or www.cnn.com.


YUK!!!


Interestingly, even after upgrading, the client details screen says we
are running NXPROXY - version 3.4.0.


Ok... it maybe that the new x2goclient 3.99.0.0 for Win32 still uses  
old NX code on the client side. PyHoca-GUI still comes with nx 3.4.x.


BTW: the diff between the last libxcomp3 (3.4.x) and libxcomp3 (3.5.x)  
is very small!!!



I don't know what in the Pyhoca installation caused this but completely
removing Pyhoca and previous x2goclient installations from both file
system and registry and installing 3.99 has not fixed the problem.
Thanks - John


I have tested PyHoca-GUI and x2goclient on Win2008r2 64bit right now  
(via rdesktop). Both actually fail, the nxproxy/x2goagent is most of  
the time not even opened, sometimes it pops up, but then it is gone.


Grml...

Mike



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[X2go-Dev] 3.99 Testing - Very serious issues with image packing

2011-07-21 Thread John A. Sullivan III
Hello, all.  This seems to be the most serious and potentially
showstopping issue I've found.  It is a Windows only issue.  It does not
occur in our Linux client testing.

Something is seriously wrong with image packing.  I'm guessing this has
something to do with NXAgent 3.5 but I'm really not sure.  It first
appeared when I install Pyhoca which I am assume pulled in the new
agent.  On the other hand, reverting to 3.0.1-4 did not fix the problem
which has me very suspicious.  I am writing from Linux right now but I
will test that again later.  If it is not the nxagent or the 3.99
client, then we'll need to find whatever it was that Pyhoca pulled in.
I did uninstall ghostscript and vcxsrv after uninstalling Pyhoca.

I can confirm that the problem persists even after backleveling to
3.0.1-4 so I'm not sure that this is specifically 3.99 but it is a
crippling problem.

On to the actual problem.  We normally use 16m-png-jpeg packing which
seems to give us the fastest performance and crispest looking screen on
our WAN only environment.  I'm honestly not sure what this setting
controls.  I assume it means we are compressing png and jpeg images as
opposed to the default 16m-jpeg which then only compresses jpegs? I
don't know what the 16m is - is that the size of the cache?

When we use that from a Windows client now, all the images are
thoroughly corrupted and unusable.  This was noticeable in the desktop
icons and in the KDE splash screen.  We changed the packing to 16m-jpeg
and thought the problem went away because the splash screen and desktop
icons appeared properly.  Our enthusiasm was short-lived.  All jpegs
seems to be corrupt.  The only way we could get a non-corrupt screen was
to use nopack but that made for lousy performance especially when
scrolling a graphics intensive page such as www.wsj.com or www.cnn.com.

Interestingly, even after upgrading, the client details screen says we
are running NXPROXY - version 3.4.0.

I don't know what in the Pyhoca installation caused this but completely
removing Pyhoca and previous x2goclient installations from both file
system and registry and installing 3.99 has not fixed the problem.
Thanks - John


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