Re: [X2Go-User] Problems after upgrading to recent x2go-server and x2go client releases

2018-03-14 Thread Mihai Moldovan
* On 03/09/2018 10:23 PM, h i wrote:
> I think I might have to roll-back to the previous x2goserver version. At 
> least with our setup, we never had a flicker issue until this most recent  
> update.

I know, it's a new issue that only manifests with the new nx-libs 3.5.99.x 
release.

We currently do not know why it happens exactly, but it seems to only occur on
Windows 10 as the client platform (not Windows 7 for instance).

It looks like the window is constantly resizing to the same size - but we'll
have to figure out what generates so many resizing requests and why.


> Interesting. Yeah, I never had an issue with the sensitive area. 
> Understandable that others might have an issue.

You likely never tried changing settings within a tile using the drop-down
mechanism provided there. Others did... and were frustrated with the constant
starting of sessions even though they just wanted to change settings prior to
actually firing them off.


> What is Saimaa release, and why are there two separate releases for x2go now? 
>  
> 
> 
> Is the saimaa release from here:
> 
> https://launchpad.net/~x2go/+archive/ubuntu/saimaa

Yes, that's an Ubuntu repository for Saimaa.

Saimaa is an ESR release based on the earlier version of X2Go Server 4.0.1.x and
legacy nx-libs 3.5.0.x versions. It won't get normal bug fixes, only at most
security updates and doesn't contain all X2Go packages.

It's supposed to provide a fallback to the old state that was working for users
so that they can switch to something they know is working if they experience
problems with the new release.

More information also here: https://wiki.x2go.org/doku.php/download:saimaa

It's not meant to be used indefinitely, though. As problems in the new release
are fixed, users should migrate back to the stable version again.



Mihai



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Re: [X2Go-User] Problems after upgrading to recent x2go-server and x2go client releases

2018-03-10 Thread h i
Mihai,


Thanks for your response. Please see my responses below:


* On 03/07/2018 07:34 PM, h i wrote:
> >I've been experiencing problems with opening applications and resizing my 
> >x2go
> >client window after installing the newest version x2go-server.
>
>
> >The issues occurs on Ubuntu 14.04 and 16.04.
>
>
> >What happens now is that every time I maximize my x2go-client window, the 
> >images
> >on screen rapidly flicker and won't stop until I minimize the screen.

>>The flickering is a known problem, but as far as we can tell only appears on
>>Windows (and even then not with all X servers, but prominently with VcXsrv, 
>>that
>>we bundle). It's tracked here: 
>>https://github.com/ArcticaProject/nx-libs/issues/600

> Also, each time I move the window, a quick flicker occurs across the screen.

>Probably related to the move being something alike to a resize and thus also
>triggering the new xinerama code.


> >This never occurred before this new release.

>There is no known workaround currently, though it might be possible to just
>ignore multiple resize events in nxagent if the requested size doesn't change.
>We'll have to see how that goes.





I think I might have to roll-back to the previous x2goserver version. At least 
with our setup, we never had a flicker issue until this most recent  update.






> >On the client side, I upgraded to the 4.1.1.1 from 4.1.0.0 and experienced 
> >some
> >issues. I have to click on the outside/top-right edge of the session panel 
> >for
> >the login session window to appear. Any thing closer to the middle, and it 
> >won't
> >respond.

>This is not an issue, but an often requested new feature. I've changed the
>click-sensitive area to an upside-down L shape around the session settings that
>can be modified within the tile. Actually like this, where "s" denotes a
>click-sensitive area:

 ___
|sss|
|sss|
|sss|
|sss|
|sss|
|sss|
 ---

>The problem so far has been that users can normally edit some exposed settings
>within a tile, but doing so proved to be very difficult since an incorrect 
>click
>triggered a session startup instead of changing a setting, which was happening
>quite often.

>The sensitive area isn't small and figuring that out shouldn't take long
>usually, so I guess you've just been unlucky to always click on the right hand
>side which is typically insensitive but in the upper part.





Interesting. Yeah, I never had an issue with the sensitive area. Understandable 
that others might have an issue.






> >Once logged into a session, the flickering resulting
> >from moving/maximizing the window is much worse.
> >
>> Fortunately, I was able to revert back to x2go-client 4.1.0.0.

>Huh, the flickering should be always the same, whether a session has been
>started with 4.1.1.1 or 4.1.0.0. Though, potentially there could be a
>difference: versions prior to 4.1.1.1 won't be able to utilize the Xinerama
>feature in X2Go Server 4.1.0.0, so when connecting with older client versions
>Xinerama will always be disabled in nxagent.


>> However,is there a way to revert back to this previous version/configuration
>> of x2goserver. Right now, it is has been a lot of flickering while to trying 
>> to
> >do routine tasks with the current release.

>That's what the Saimaa release is for. You'll have to switch repositories and
>make sure to pin the release.

>After doing so, you should be following issue reports that affect you and
>eventually switch back to the stable server release, since Saimaa is not 
>getting
>any bug fixes or new features, apart from security-related issues.




What is Saimaa release, and why are there two separate releases for x2go now?


Is the saimaa release from here:

https://launchpad.net/~x2go/+archive/ubuntu/saimaa


Thank you for your help.


h.





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Re: [X2Go-User] Problems after upgrading to recent x2go-server and x2go client releases

2018-03-08 Thread Mihai Moldovan
* On 03/08/2018 07:52 PM, Stefan Baur wrote:
> Could we change the mouse cursor over the sensitive area, maybe?  Or,
> undo the change and go back to a fully sensitive tile, but change the
> mouse cursor once it hovers over an editable field?

The problem isn't visual indication and changing the mouse cursor thus wouldn't
help. The fields are already highlighted when hovering over them, which gives
the same visual clue changing the cursor would.

The problem is human accuracy, as demonstrated by Fitts's Law. Pointing accuracy
decreases as the distance to or size of the target increase. Typically, the
distance is pretty high, so users often over- or undershoot the target box, even
if by just a few pixels.


Decreasing the sensitive area totally makes sense - I've had requests for this
from multiple users and my personal experience is also that it was frustrating
to change settings directly in the tiles before since every and now and then you
ended up starting the session instead of changing a setting.


I'd generally advise to trigger sessions by clicking a pointer near the session
icon (or in any area horizontally or vertically from it).


Mihai



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Re: [X2Go-User] Problems after upgrading to recent x2go-server and x2go client releases

2018-03-08 Thread Stefan Baur
Am 08.03.2018 um 19:38 schrieb Mihai Moldovan:
>> On the client side, I upgraded to the 4.1.1.1 from 4.1.0.0 and experienced 
>> some
>> issues. I have to click on the outside/top-right edge of the session panel 
>> for
>> the login session window to appear. Any thing closer to the middle, and it 
>> won't
>> respond.
> This is not an issue, but an often requested new feature. I've changed the
> click-sensitive area to an upside-down L shape around the session settings 
> that
> can be modified within the tile. Actually like this, where "s" denotes a
> click-sensitive area:
> 
>  ___
> |sss|
> |sss|
> |sss|
> |sss|
> |sss|
> |sss|
>  ---
> 
> The problem so far has been that users can normally edit some exposed settings
> within a tile, but doing so proved to be very difficult since an incorrect 
> click
> triggered a session startup instead of changing a setting, which was happening
> quite often.
> 
> The sensitive area isn't small and figuring that out shouldn't take long
> usually, so I guess you've just been unlucky to always click on the right hand
> side which is typically insensitive but in the upper part.

Could we change the mouse cursor over the sensitive area, maybe?  Or,
undo the change and go back to a fully sensitive tile, but change the
mouse cursor once it hovers over an editable field?

Kind Regards,
Stefan Baur

-- 
BAUR-ITCS UG (haftungsbeschränkt)
Geschäftsführer: Stefan Baur
Eichenäckerweg 10, 89081 Ulm | Registergericht Ulm, HRB 724364
Fon/Fax 0731 40 34 66-36/-35 | USt-IdNr.: DE268653243



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Re: [X2Go-User] Problems after upgrading to recent x2go-server and x2go client releases

2018-03-08 Thread Mihai Moldovan
* On 03/07/2018 07:34 PM, h i wrote:
> I've been experiencing problems with opening applications and resizing my x2go
> client window after installing the newest version x2go-server.
> 
> 
> The issues occurs on Ubuntu 14.04 and 16.04.
> 
> 
> What happens now is that every time I maximize my x2go-client window, the 
> images
> on screen rapidly flicker and won't stop until I minimize the screen.

The flickering is a known problem, but as far as we can tell only appears on
Windows (and even then not with all X servers, but prominently with VcXsrv, that
we bundle). It's tracked here: 
https://github.com/ArcticaProject/nx-libs/issues/600


> Also, each time I move the window, a quick flicker occurs across the screen.
Probably related to the move being something alike to a resize and thus also
triggering the new xinerama code.


> This never occurred before this new release.

There is no known workaround currently, though it might be possible to just
ignore multiple resize events in nxagent if the requested size doesn't change.
We'll have to see how that goes.


> On the client side, I upgraded to the 4.1.1.1 from 4.1.0.0 and experienced 
> some
> issues. I have to click on the outside/top-right edge of the session panel for
> the login session window to appear. Any thing closer to the middle, and it 
> won't
> respond.

This is not an issue, but an often requested new feature. I've changed the
click-sensitive area to an upside-down L shape around the session settings that
can be modified within the tile. Actually like this, where "s" denotes a
click-sensitive area:

 ___
|sss|
|sss|
|sss|
|sss|
|sss|
|sss|
 ---

The problem so far has been that users can normally edit some exposed settings
within a tile, but doing so proved to be very difficult since an incorrect click
triggered a session startup instead of changing a setting, which was happening
quite often.

The sensitive area isn't small and figuring that out shouldn't take long
usually, so I guess you've just been unlucky to always click on the right hand
side which is typically insensitive but in the upper part.


> I also get a pop-up message about the sound that I had not experienced
> with previous versions.

What does the Popup say? Was it unable to start PulseAudio? Is there any way to
reproduce that?

If possible, a debug log would be good to have, including the PA server config
file that is left somewhere in your user's directory when starting the debug
version of the client.

You'd have to install the debug version and start it in a command line terminal,
redirecting output to a file, such as:

path\to\x2goclient.debug.exe --debug >
by\your\user\writeable\path\x2goclient-debug.log 2>&1


> Once logged into a session, the flickering resulting
> from moving/maximizing the window is much worse.
> 
> Fortunately, I was able to revert back to x2go-client 4.1.0.0.

Huh, the flickering should be always the same, whether a session has been
started with 4.1.1.1 or 4.1.0.0. Though, potentially there could be a
difference: versions prior to 4.1.1.1 won't be able to utilize the Xinerama
feature in X2Go Server 4.1.0.0, so when connecting with older client versions
Xinerama will always be disabled in nxagent.


> However,is there a way to revert back to this previous version/configuration
> of x2goserver. Right now, it is has been a lot of flickering while to trying 
> to
> do routine tasks with the current release.

That's what the Saimaa release is for. You'll have to switch repositories and
make sure to pin the release.

After doing so, you should be following issue reports that affect you and
eventually switch back to the stable server release, since Saimaa is not getting
any bug fixes or new features, apart from security-related issues.



Mihai



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[X2Go-User] Problems after upgrading to recent x2go-server and x2go client releases

2018-03-08 Thread h i
Hello,


I've been experiencing problems with opening applications and resizing my x2go 
client window after installing the newest version x2go-server.


The issues occurs on Ubuntu 14.04 and 16.04.


What happens now is that every time I maximize my x2go-client window, the 
images on screen rapidly flicker and won't stop until I minimize the screen.


Also, each time I move the window, a quick flicker occurs across the screen.


This never occurred before this new release.


I have a few systems with the current x2go verison installed, here is the 
output:


x2goversion
x2goserver: 4.1.0.0
x2goserver-common: 4.1.0.0
x2goserver-extensions: 4.1.0.0
x2goserver-fmbindings: 4.1.0.0
x2goserver-printing: 4.1.0.0
x2goserver-x2goagent: 3.5.99.14
x2goserver-xsession: 4.1.0.0



We have another system running x2go server, but have yet to update it due to 
the problems we've experienced.  Here is the output of the previous version we 
are running without the issues:


x2goversion
x2goagent: 3.5.0.33
x2goserver: 4.0.1.22
x2goserver-extensions: 4.0.1.22
x2goserver-xsession: 4.0.1.22


On the client side, I upgraded to the 4.1.1.1 from 4.1.0.0 and experienced some 
issues. I have to click on the outside/top-right edge of the session panel for 
the login session window to appear. Any thing closer to the middle, and it 
won't respond. I also get a pop-up message about the sound that I had not 
experienced with previous versions. Once logged into a session, the flickering 
resulting from moving/maximizing the window is much worse.

Fortunately, I was able to revert back to x2go-client 4.1.0.0.


However,is there a way to revert back to this previous version/configuration of 
x2goserver. Right now, it is has been a lot of flickering while to trying to do 
routine tasks with the current release.


Any insight would be appreciated.


Thanks.


H.


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