Re: [AI] Greivance Redressal Mechanism

2016-06-07 Thread Himanshu Sahu
Dear Richard, Many thanks for sharing your experience. I opted the grievance redressal mechanism suggested by you and thankfully got resolved my grievance satisfactorily. I am really impressed by This portal and mechanism which is undoubtedly effective and also working fast! my problem got solved

Re: [AI] Greivance Redressal Mechanism

2016-05-20 Thread k ramkrishna
] Greivance Redressal Mechanism yes, i have filed the complaint against my service provider. I wrote to my service provider's customer care and then to the appellate authority. But i was not satisfied. My issue was related to refund for wrong charges levied on my bill. I was not getting refund for 2

Re: [AI] Greivance Redressal Mechanism

2016-05-20 Thread Richard Macwan
yes, i have filed the complaint against my service provider. I wrote to my service provider's customer care and then to the appellate authority. But i was not satisfied. My issue was related to refund for wrong charges levied on my bill. I was not getting refund for 2 months. i then raised a

[AI] Greivance Redressal Mechanism

2016-05-20 Thread Himanshu Sahu
Dear All, Please share with me if any one has ever filed complaint against any mobile service provider company and its fate. As I have exhausted internal grievance redressal channel of the company without any respite, I wish to take the issue to the regulators. I suppose that TRAI is the