Re: [AI] Unable to uninstall istartsurf from Mozilla

2016-01-04 Thread Bikram
Hi, If the "Remove" button is disabled for certain add-ons, you may need to uninstall them from Firefox Safe Mode. Please consider implementing the following steps to get this done: 1. Open Firefox, and use the Alt key to access the menu bar options. 2. under the "help" menu, choose the option

Re: [AI] Unable to uninstall istartsurf from Mozilla

2016-01-03 Thread shankar shan
hi, greetings as for my experience we cant uninstall the some of the add-ons completely untill unless the brouzer removed if not, you can disable the add-ons from the firefox add-ons manager to do that follow the steps 1. open the firefox 2. press ctrl shift a note: before disabling the add-ons

[AI] Unable to uninstall istartsurf from Mozilla

2016-01-03 Thread Swarna Badrinath
Hi All, I have installed Webvisum with all the expert solution provided in the list. I am here with a new issue; I am unable to remove istartsurf from Mozilla browser. As far as my knowledge goes, it is a virus which gets installed on its own and extracts all the browser information. Kindly