Re: Latency to download Campaign Performance

Hi Caihua, Thank you for providing the report definition. However, to further investigate this, could you provide the *clientCustomerId *you were using when you encountered the issue? Please reply via *Reply privately to author* . Regards, Luis AdWords API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~

Re: Output of Audience type for Audience reporting is not returning the actual Audience naming (e.g Travel, Shoppers etc)

Hi Arnab, Currently, the Audience Performance Report does not support the exact value that you can see in the Audience column in UI based on your screenshot as its equivalent field which is the Criter

Re: Removing ExplorerAutoOptimizerSetting

Hi Tim, My apologies as it seems that I was using the wrong ad group ID on my yesterday's testing when I retrieved again the ad group via the API after removing the targeting optimization setting in the UI. And yes, you are correct. Once you have already set the ExplorerAutoOptimizerSetting in

Re: Missing Camapign StructureSnippet AdExtension when calling CampaignExtensionSettingService

Hi Caihua, Can you provide to me the complete SOAP request and response logs with your clientCustomerId via *Reply privately to author* option so I can further investigate? Also, please provide a UI screenshot that shows the specific structured snippets which were not returned in the API. Than

Re: "Main structured snippet feed" vs."Main structured snippets feed"

Hi Caihua, AdWords sometimes automatically creates these structured snippets when you create your feeds and these should be considered valid as well. However, in order to better look into your concern, could you provide your clientCustomerId and the AdWords UI screenshot containing the mentione

Re: "Connection timed out" error for reporting api

Hi Kim, When you encounter timeouts when generating reports, it could mean that you maybe downloading a huge amount of data all at once. To avoid this, I would recommend that you break down your reports by adding filter

"Connection timed out" error for reporting api

We have been using the AdWords reporting API since December and downloading reporting data once a day since without any issues. In the last 3 weeks we have been getting a "Connection timed out" error for the download more and more often, to the point none of our downloads are completing. It se

Re: Adwords API Budget services errors CUSTOMER_NOT_WHITELISTED_FOR_API

Hi Truong, The CUSTOMER_NOT_WHITELISTED_FOR_API error occurs since the customer is not whitelisted for accessing the BudgetOrderService.mutate() using the AdWords API. Could you also confirm if you have set up consolidated billing for this MCC

Re: Removing ExplorerAutoOptimizerSetting

Hi Vincent, Thanks for your response. Right now, I am looking at the Targeting menu of a particular AdGroup (screenshot is attached). You will see that nothing regarding "Targeting Optimization" is checked. However, when we get the the ExplorerAutoOptimizerSetting of this ad group from the AdG

Re: Update promotion type/details with API for PromotionExtension

I found the answer. Just set -1 to field:microAmount and don't pass any currencyCode. Thanks for your help On Thursday, April 19, 2018 at 4:55:31 PM UTC-4, wtemm...@cyberpublicity.com wrote: > > Alright, > > And in the reverse case, if I want to set a field:percentOff, what should > I set set

Re: Update promotion type/details with API for PromotionExtension

Alright, And in the reverse case, if I want to set a field:percentOff, what should I set set for field:moneyAmountOff; becaise this field is more complex. (money, microAmount, currencyCode) ? On Thursday, April 19, 2018 at 3:50:22 PM UTC-4, Dhanya Sundararaju (AdWords API Team) wrote: > > Hi,

Re: java.lang.NullPointerException: Unknown field name: null.

Hello Ray, It turns out the source of your NullPointer is because in the Display Name of the ReportDefinitionService, there's a value of 'Policy' returned as you can see by our documentation for the PolicySummary

Missing Camapign StructureSnippet AdExtension when calling CampaignExtensionSettingService

Hi there, Where are trying to call CampaignExtensionSettingService to get back the Campaign level AdExtension. However, it seems like there are 6 Campaign StructureSnippet AdExtension not returned back from this API. Can you please help investigate the issue here? I can past the RequestId to

Re: Latency to download Campaign Performance

Thanks Luis. Just replied privately to you with the detailed report definition. On Wednesday, April 18, 2018 at 9:01:16 PM UTC-7, Luis Xander Talag (AdWords API Team) wrote: > > Hi Caihua, > > Currently, we don't have any known issue on the AdWords API reports today. > However, to further inve

Re: Value for userInterestParentId field when adding audience

Hello All, Thank you so much for following up! That makes a lot more sense. We'll be updating our docs shortly. We're in the process of doing that now. Thanks again for being such good citizens and bringing this up! Regards, Nadine, AdWords API Team On Thursday, April 19, 2018 at 1:17:52 PM UT

"Main structured snippet feed" vs."Main structured snippets feed"

Hi there, We we calling FeedService APi to fetch the feed list, it looks like we get back two FeedId for Structured snippet feed. Both of them seems to be enabled, but I believe we only have one channel to create the structured snipped from WebUI. Can you please explain what are the differenc

Re: Update promotion type/details with API for PromotionExtension

Hi, The error that you receive:ExtensionSettingError.PROMOTION_CANNOT_SET_PERCENT_OFF_AND_MONEY_AMOUNT_OFF is because you will need to assign a value of -1 for field:percentOff when you set a value for field:moneyAmountOff. Similarly, when you set a value for field:ordersOverAmount, you will

Re: Structured Snippet Feed Item Setting Locale

Hi all, We are aware of the issue and this is currently being worked upon. I will update on this thread when it is fixed. As a workaround, you may use the UI to add a Structured Snippet or update the locale. Unfortunately, I do not have an ETA. Please let me know if you have further questions.

Re: Error creating offline conversions

Hello, Thank you for sharing the logs. It looks like the UploadOperation is performed on a Conversion Tracker which does not exist. If you're looking to create a new conversion tracker and perform the upload operation, you will need to create an AdWordsConversionTracker

Re: Product group creation fails inside adgroup

Hello, It looks like you're performing a Mutate() operation for the shopping campaigns. The CAMPAIGN_TYPE_NOT_COMPATIBLE_WITH_PARTIAL_FAILURE error indicates that the partial failure is not supported for shopping campaign mutate operations. Can you make sure that each subdivision is complete

Re: Account creation and billing informaiton

Hi Robin, Thanks for sharing the log details. The campaigns #1352887132 and #1352848033 are coming in the response as their status are eligible and paused respectively in AdWords UI. Looks like the names are same as in UI console. Please find attachment. If you are looking to remove campaign p

Adwords API Budget services errors CUSTOMER_NOT_WHITELISTED_FOR_API

Hi Adwords Team, I have 1 account MCC, I choose 1 sub account Step 1: In Account 1, I add user truongnguyen.adwo...@gmail.com with permission == admin.

Re: Value for userInterestParentId field when adding audience

Great! Thanks a lot. On Wednesday, April 18, 2018 at 8:07:47 PM UTC-7, Nadine Sundquist (AdWords API Team) wrote: > > Hello Gary, > > I don't have a CSV ready to go because we have to go through the process > of getting that properly published, but we do have an API service that can > get you t

Re: Value for userInterestParentId field when adding audience

Hi, Mea culpa, I was looking at the affinity list and not in-market list. There were removed brands in the in-market list but only a few. I didn't realize the ids that were causing errors were only 5 unique values, and the brands I see removed make sense they're gone. (Hummer, Pontiac, etc)

Re: How they get more

Hi Jawad, Since the applications/tools that you had shared are third party platforms, I feel that their customer care would be the right team to help you with your queries. If you have any questions regarding TargetingIdeaService

Re: Are Age and Gender Breakdowns available at the Ad and Video/Creative level?

Hey Peter! First off, so sorry for the late reply, I had "Email updates to me" unchecked so I never got the notification that I got such a timely answer! Onto the matter at hand: I must have missed that! I see because I was approaching it by looking in Age/Gender Reports for Ad level attributes

How they get more

Hey, I am using adwords API for a month now I am exploring Idea Suggest Service. I am Getting keyword Ideas which works great. But when I look some already developed tools they just amaze me with great bunch of data which is mostly cannot be found in adwords API's Idea Suggest service results. Also

Update promotion type/details with API for PromotionExtension

Hi everyone, I have a little issue with the API, to update a PromotionExtension (Operator SET) In Adwords I have a PromotionExtension, with a percent discount. And It's impossible to update this feedItem, and change it to monetary discount. Operation 0 - FAILURE: operation={ 'xsi_type': 'Cu

Re: AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED error since 2018-04-12 on /api/adwords/ch/v201802/CustomerSyncService

Hello, We have identified the cause of this and are in the process of rolling out a fix. I would expect it to be live sometime early next week, but I will post again here when I confirm that it is rolled out. Regards, Mike, AdWords API Team On Wednesday, April 18, 2018 at 3:18:13 PM UTC-4, vyg

Product group creation using java api doesn't work

Hi Adwords Team, I am trying to create Product group inside an adgroup using Java Api ProductPartitionTree. In below sample, I try to create partition based on brand value. AdWordsServicesInterface adWordsServices = AdWordsServices.getInstance(); AdWordsSession adWordsSession =

Product group creation fails inside adgroup

Hi API team, I am trying to create product groups inside an adGroup using ProductPartitionTree of Adwords Java api. In the below example I try to partition the data based on brand value. My code is: AdWordsServicesInterface adWordsServices = AdWordsServices.getInstance (); AdWords

Adowrds Product group creation fails using Java api

Hi Adwords Team, I am trying to create Product group inside an adgroup using Java Api ProductPartitionTree. In below sample, I try to create partition based on brand value. AdWordsServicesInterface adWordsServices = AdWordsServices.getInstance(); AdWordsSession adWordsSession = adwo

Re: AdWords limit problem

Hi, Upon testing on my end, the current limit for the Description2 field of the CallOnlyAd

AdWords limit problem

Hi, Another issue I encountered is that I checked the Limit documentation here where the character limits of the description fields are set at 35/38 characters. I got an error AdError.LINE_TOO_WIDE