Re: Environment 'PRODUCTION' does not support version 'v201806' Adwords on rails

2018-07-25 Thread 'Luis Xander Talag (AdWords API Team)' via AdWords API and Google Ads API Forum
Hi, I would suggest to update your library gem to the latest version. If the issue persist, I would then recommend for you to post your issue here as the client library owners are better equipped to assist you. Thanks and regards, Luis

Re: logging library conflict (spring 5 jcl, common-logging)

2018-07-25 Thread 'Luis Xander Talag (AdWords API Team)' via AdWords API and Google Ads API Forum
Hi Sangkil, Your issue seems to be related on the Java client library rather than the AdWords API. I would suggest to post your issue here as the client library owners are better equipped to assist you. Thanks and regards, Luis AdWords A

Re: Can't set CpcBid to 'Excluded'

2018-07-25 Thread 'Luis Xander Talag (AdWords API Team)' via AdWords API and Google Ads API Forum
Hi Emma, I already reply to you on our existing private thread. If you still have further clarifications, we could continue our discussion on that private thread. Thanks and regards, Luis AdWords API Team On Thursday, July 26, 2018 at 6:08:02 AM UTC+8, Emma Rong wrote: > > Hello there, > > I'm

Environment 'PRODUCTION' does not support version 'v201806' Adwords on rails

2018-07-25 Thread jcharlesfabremcc
Hello, I'm trying to get started making my first api call with the adwords_on_rails example but I'm getting this error when I click on "list accounts" in localhost:3000 Environment 'PRODUCTION' does not support version 'v201806' # First get the AdWords manager account ID. customer_srv =

Can't set CpcBids to 'excluded'

2018-07-25 Thread Emma Rong
Hello there, I'm trying to update CpcBids to be 'Excluded' by mutating the *AdGroupCriterionService*. According to this document , I should be able to do that by setting the *Bid* field to 0. However, I'm getting the

Can't set CpcBid to 'Excluded'

2018-07-25 Thread Emma Rong
Hello there, I'm trying to set CpcBids to 'Excluded' by mutating the *AdGroupCriterionService*. According to this document I'm supposed to set the *Bid *field to 0. However, I'm getting error below: googleads.errors.

logging library conflict (spring 5 jcl, common-logging)

2018-07-25 Thread sangkil an
Hello I'm using the google Ads API library with Spring 5 *using information (version )* def googleApiVersion = '3.15.1' //Spring boot version compile 'org.springframework.boot:spring-boot-starter:2.0.3.RELEASE' compile group: 'com.google.api-ads', name: 'ads-lib', version: "${googleApiVer

Re: Product partition tree corrupted

2018-07-25 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API and Google Ads API Forum
Hello, Could you please perform an AdGroupCriterionService.get() for that specific AdGroup and share the SOAP logs without redacting the ids along with the criterion Id that you are not able to see in the response? Please use *reply privately to author* while sharing the details. Since some

Re: Canceled batches

2018-07-25 Thread 'Milind Sankeshware (AdWords API Team)' via AdWords API and Google Ads API Forum
Hi, Thanks for sharing the details. The FILE_FORMAT_ERROR error occurs when the input file passed in the BatchJob upload has a format error. Could you check if yo

Re: SHOPPING_PERFORMANCE_REPORT suddenly returning ERROR_GETTING_RESPONSE_FROM_BACKEND

2018-07-25 Thread 'Dannison Yao (AdWords API Team)' via AdWords API and Google Ads API Forum
Hi Christian, Sometimes the pulling of report data fails when the report being pulled is extremely large. The workaround solution you did is correct. It is advised to lessen the data being retrieved by cutting down the date range to a shorter timeline or you could also include more filters. You

Re: Placement Performance Report

2018-07-25 Thread 'Peter Oliquino (AdWords API Team)' via AdWords API and Google Ads API Forum
Hi Satish, I would recommend that you instead use the URL Performance Report since this report returns URLs (should include sub-domains) in which your ads were displayed. Let me know if this helps. Thanks