RE: waiting for ~10 days for basic access, no acknowledgement of application

2023-11-14 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. After reviewing your concern, I understand that you have applied for basic access and haven’t received any response. Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to

RE: create audience segments of type "life events" and "detailed demographics" for adgroups via api

2023-11-13 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for contacting the Google Ads API support team. By reviewing your concern, I understand that you are trying to create audience segments of type Life Events and Detailed Demographics for AdGroups via API and trying to read the AdGroup data, but it resulted as

RE: track assetgroup or asset on performance max campaign.

2023-11-13 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for contacting the Google Ads API support team. By reviewing your concern, I understand that you are trying to know which parameter needs to be used for tracking assetGroup. In order to investigate your issue further, could you please provide us with an uncropped UI

RE: api permissions

2023-11-13 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for contacting the Google Ads API support team. After reviewing your concern, I understand that you have applied for the basic API access a week ago and haven't received any response yet. Since the access requests are handled by the Google Ads API Compliance team, we are

Re: campaign search term insights call fails

2023-11-13 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
No response yet from my colleague on the campaign team. I'll post a response here as soon as I hear something. This message is in relation to case "ref:!00D1U01174p.!5004Q02q9T1G:ref" Thanks, Bob Hancock Google Ads API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us

Re: potential bug with 'metrics.phone_calls'

2023-11-10 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for getting back to us. As requested, we can continue our discussion on this thread only. I would like to inform you that both GoogleAdsService.SearchStream and customers.googleAds.searchStream should return the same response. GoogleAdsService.SearchStream is a service available

RE: potential bug with 'metrics.phone_calls'

2023-11-10 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Oksana, Thank you for reaching out to the Google Ads API support team. I see that you have already raised this concern on another thread with the subject “Potential bug with 'metrics.phone_calls'” and we have already responded there for this issue. To avoid multiple threads on the same

Re: queries on product_group_view yield internal error

2023-11-10 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
This was just passed to me and I'm consulting with one of my colleagues who works on this area of the API. I will respond here when I have a response. This message is in relation to case "ref:!00D1U01174p.!5004Q02pRLZH:ref" Thanks, Bob Hancock Google Ads API Team -- --

RE: applied multiple times no response at all!!

2023-11-10 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. I see that you have already raised this concern on another thread with the subject "No response from ads api team multiple attempts" and we have already responded there for this issue. To avoid multiple threads on the same

RE: no response from ads api team multiple attempts

2023-11-10 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. After reviewing your concern, I understand that you have applied for basic access and haven’t received any response. Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to

RE: product partition by brand for google shopping campaign

2023-11-09 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Michael, Thank you for reaching out to the Google Ads API support team. By reviewing your concern, I understand that your concern is regarding the shopping campaign. Could you please confirm if you are using Google Ads API? If yes, I would kindly request you to provide us with the complete

RE: difference between google ads api and ui data!

2023-11-09 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. By reviewing your concern, I understand that while retrieving the campaign cost data you have observed discrepancies between the information displayed in the Google Ads user interface and the data retrieved through the Google

RE: urgent: google ads api basic access request

2023-11-09 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. After reviewing your concern, I understand that you have applied for API basic access. Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team.

Re: no response for basis access for the ads api (2-3 weeks now)

2023-11-09 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Mehmet, We are adding the compliance team again in this email thread. Going forward contact them for further updates on your access request. Kindly note that we are able to assist you only with technical queries/concerns related to Google Ads API. @ads-api-compliance-team, Please look

Re: no response from basic api token request

2023-11-08 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. After reviewing your concern, I understand that you have submitted an application for the basic access and have not received any update. Since the access requests are handled by the Google Ads API Compliance team, I would

Re: Keyword PolicyViolationDetails in BatchJobService

2023-11-08 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for getting back to us. Your concern is still under investigation and we have no updates at the moment. However, allow me to follow up on this with the rest of the team. Thank you for your patience. This message is in relation to case "ref:!00D1U01174p.!5004Q02Rvu4j:ref" Thanks,

RE: googleadsserviceclient#mutate(mutategoogleadsrequest) error

2023-11-08 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Please ignore my previous response. Thank you for reaching out to the Google Ads API support team. After reviewing the provided logs, I understand that you are encountering LISTING_GROUP_UNIT_CANNOT_HAVE_CHILDREN error. Please note that the listing group unit you are creating should not

Re: Google Ads API Invoices: a way to retrieve 'Automatic payment' based invoices

2023-11-08 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for getting back to us. Could you please provide the uncropped UI screenshot of the statements that you want to fetch via the API? You can send the details via Reply privately to the author option, or direct private reply to this email. This message is in relation to case

RE: deep link on ad

2023-11-07 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. After reviewing your concern, I understand that you are encountering the error "VALUE_MUST_BE_UNSET" when trying to set a deep link with final_app_urls. In order to assist you further, could you provide us with the complete API

RE: enquiry on api access correlation of mcc and sub-mcc

2023-11-07 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Danny, Thank you for reaching out to the Google Ads API support team. Please find the answers for your questions below: 1. Let's say that I already have a master MCC which already has basic access. A sub-MCC account without basic access is then assigned to the master MCC. Can I take action

Re: campaign search term insights call fails

2023-11-07 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Thanks for the data. I saw that in your first interaction, provided the campaign id. If this is the one the consistently returns the error, please confirm. The error indicates that grpc has encountered an error and provided the stacktrace that is in the logs. This only indicates that an

RE: api token application - no answer for 30+ days

2023-11-07 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for contacting the Google Ads API support team. After reviewing your concern, I understand that you have applied for the basic API access and are waiting for the response. Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to

Re: upgrade to google ads api token application

2023-11-07 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Simone, Thank you for getting back to us. Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Google Ads API Compliance team. @Compliance team, please confirm if you are able to assist in the below access request. Summary: The

RE: google ads api basic access status

2023-11-06 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. After reviewing your concern, I understand that you have submitted a request for the basic access of Google Ads API developer token and waiting for a response from the team. Since the access requests are handled by the Google

Re: the field cannot be set. "fieldname": " app_ad "

2023-11-06 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hello - This issue is still being worked on, unfortunately. I was able to test the behavior, and it is possible to create App Ads if you do not set the mandatory_ad_text field. Once I have more details, I'll follow up on this thread. This message is in relation to case

Re: campaign search term insights call fails

2023-11-06 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
I see you are using a Python library and I will assume that it is ours that is found at https://github.com/googleads/google-ads-python. Please send me: The version of python you are using. `python -V' at the command line. The version of our client library you are using. Your list of

RE: no response for basis access for the ads api (2-3 weeks now)

2023-11-06 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for contacting the Google Ads API support team. After reviewing your concern, I understand that you have applied for the basic API access and are waiting for the response. Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to

RE: ich bekomme keinen basis zugriff auf die api

2023-11-06 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for contacting the Google Ads API support team. After reviewing your concern, I understand that you have applied for the basic API access and are waiting for the response. Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to

RE: urgent! no response from the google token application

2023-11-06 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for getting back to us.. After reviewing your concern, I understand that you have submitted an application for the basic access of Google Ads API developer token and have not received any update. Since the access requests are handled by the Google Ads API Compliance team, we

RE: customer list doesn't show match size

2023-11-05 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. By reviewing your concern, I understand that you are having data issues after uploading the customer list. Could you please confirm if you are using the Google Ads API or Google Ads UI? If you are using the Google Ads API, in

RE: 2 weeks no response on api developer basic access token

2023-11-05 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for contacting the Google Ads API support team. After reviewing your concern, I understand that you have applied for the basic API access 2 weeks ago and haven't received any response yet. Since the access requests are handled by the Google Ads API Compliance team, we are

Re: plz help to accept our api application

2023-11-05 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for getting back to us. If you currently have basic access level and you would like to apply for unlimited Google Ads API operations, fill out the standard access application form. The standard access level are only granted to developers who require unlimited Google Ads API

RE: no response for google ads api developer token basic access

2023-11-03 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for contacting the Google Ads API support team. After reviewing your concern, I understand that you have applied for the basic API access and are waiting for the response. Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to

RE: regarding easy access to google ads api

2023-11-03 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for contacting the Google Ads API support team. According to the API documentation, all the calls to the Google Ads API calls must be authorized through OAuth2 and follow the process of OAuth2 in the Google Ads API. I can confirm that it is not possible to get the data or make

RE: regarding easy access to google ads api data

2023-11-03 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for contacting the Google Ads API support team. According to the API documentation, all the calls to the Google Ads API calls must be authorized through OAuth2 and follow the process of OAuth2 in the Google Ads API. I can confirm that it is not possible to get the data or make

RE: getting error while creating asset groups & assets in pmax campaign

2023-11-03 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. Please be informed that I have removed your response from the forums as it contains the PII information. By reviewing your concern, I understand that you are encountering a RESOURCE_NAME_MALFORMED error, which indicates that

RE: product link error

2023-11-02 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Ritika, Thank you for reaching out to the Google Ads API support team. Upon checking, I understand you have provided the error logs but kindly note that error logs are not sufficient to investigate the issue so please provide us complete API logs (request and response with request-id and

Re: ability to set final url suffix via api

2023-11-02 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for getting back to us. Glad to hear that you have found the solution and resolved the issue. If you have any more queries related to Google Ads API, please feel free to get back to us. This message is in relation to case "ref:!00D1U01174p.!5004Q02pVbeZ:ref" Thanks, Google Ads

Re: campaign search term insights call fails

2023-11-02 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for getting back to us. In order to investigate your issue, kindly provide us with the customer-id and updated complete API logs (request and response with request-id and request header) generated at your end to assist you better. If you are using a client library and haven't

Re: urgent! no response from my google token application

2023-11-02 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for getting back to us. Upon checking your Google Ads account (607-480-7047), I can confirm that you have been approved with Standard access for your developer token. Permissible use is allocated based on intended use of the Google Ads API and only applies to basic access and

RE: google ads api basic access application status

2023-11-02 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for contacting the Google Ads API support team. After reviewing your concern, I understand that you have applied for the basic API access and are waiting for the response. Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to

RE: critical and policy

2023-11-02 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. After reviewing your concern, I understand that your query is related to suspended accounts. Please be informed that Google Ads accounts will not receive any warnings related to account suspensions through API. Advertisers

Re: potential bug with 'metrics.phone_calls'

2023-11-02 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for getting back to us. We are getting the value of the "metrics.phone_calls" field as 2 in both the scenarios with segments.ad_network_type and without segments.ad_network_type our end. You can try making a request using the Method: customers.googleAds.searchStream. This

RE: 3 weeks no response for a basic access

2023-11-02 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for contacting the Google Ads API support team. After reviewing your concern, I understand that you have applied for the basic API access and are waiting for the response. Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to

RE: potential bug with 'metrics.phone_calls'

2023-11-01 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for contacting the Google Ads API support team. To better understand your concerns, could you please provide us with the complete API logs (request and response with request-id and request header) and uncropped error screenshots to further investigate this issue. If you are

RE: campaign.asset_automation_settings not populated

2023-11-01 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. After reviewing your concern, I understand that you are unable to retrieve the campaign.asset_automation_settings field (added in v15) via the Google Ads API. Kindly note that the Google Ads API mirrors the Google Ads UI. So,

RE: 10 days no response for a basic access

2023-11-01 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. After reviewing your concern, I understand that you have submitted a request for the Basic access of Google Ads API developer token and waiting for a response from the team. Since the access requests are handled by the Google

RE: campaign search term insights call fails

2023-10-31 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. Please disregard my previous email. By reviewing your concern, I understand that you are getting 'INTERNAL_ERROR' with status code 500 while fetching the campaign_search_term_insight via Google Ads API. Kindly note that the

RE: campaign search term insights call fails

2023-10-31 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. By reviewing your concern, I understand that you are getting 'INTERNAL_ERROR' with status code 500 while updating the SKAN schema using the Google Ads API. Kindly note that the INTERNAL_ERROR occurs when something unexpected

RE: cant find callout in account level

2023-10-31 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. By reviewing your concern, I understand that you are trying to create a callout asset using the Google Ads API. After creating the Callout asset, you are receiving a null response. To investigate the issue further, please

RE: google ads api basic access rejection

2023-10-31 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. After reviewing your concern, I understand that you have applied for the Basic access of Google Ads API developer token and waiting for a response from the team. Since the access requests are handled by the Google Ads API

RE: api token application - no reply

2023-10-31 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. After reviewing your concern, I understand that you have submitted a request for the Standard access of Google Ads API developer token and waiting for a response from the team. Since the access requests are handled by the

RE: what is callout feed placeholder extension setting services feed services ?

2023-10-30 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. Please find below responses for your queries: 1. What is a Callout feed placeholder ?? A callout feed placeholder is a type of ad extension that allows you to add additional information to your text ads, such as your company's

RE: application for google ads api basic access - no response

2023-10-30 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for getting back to us. After reviewing your concern, I understand that you have submitted a request for the basic access of Google Ads API developer token and waiting for a response from the team. Since the access requests are handled by the Google Ads API Compliance team, we

RE: security alert

2023-10-30 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Team, Thank you for getting back to us. Sorry for the inconvenience. After reviewing your concern, I would recommend you reaching out to the Google Ads Product support team as they are better equipped to address your concerns. Please note that we can only assist with issues/concerns

RE: google apis query problem

2023-10-30 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. By reviewing your concern, I understand that you want to filter the data using an 'OR' operator with the WHERE clause. I would like to inform you that the WHERE clause specifies conditions to apply when filtering data for the

RE: basic access for google ads api - no response

2023-10-30 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. After reviewing your concern, I understand that you want to upgrade the API access from basic to standard. Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API

RE: google ads api token application no response

2023-10-30 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. After reviewing your concern, I understand that your issue is that you applied for API - Basic Access, but you have not received any response. Since the access requests are handled by the Google Ads API Compliance team, we are

Re: match rate discrepancies

2023-10-30 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for getting back to us. Kindly note that the Google Ads UI screenshot you provided was cropped, so I would kindly request you to provide an uncropped screenshot of the Google Ads UI. Since you are utilizing the Google Ads API for the purpose of uploading contacts to the custom

RE: google ads criteria

2023-10-30 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. By reviewing your concern, I understand that according to the REST documentation you can generate Campaign or AdGroup Criteria through a request, but these criteria are not being displayed within your Google Ads UI. In order

Re: google ads api token application no response

2023-10-29 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for getting back to us. I see that you have already raised this concern on another thread with the subject "no response for google ads api token application" and we have already responded there for this issue. To avoid multiple threads on the same issue, please take a look at

RE: no response for google ads api token application

2023-10-29 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. After reviewing your concern, I understand that you have submitted the form for basic access to developer token and haven't received a response. Since the access requests are handled by the Google Ads API Compliance team, we

RE: no response for google ads api token application

2023-10-29 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. After reviewing your concern, I understand that you have submitted the form for basic access to developer token and haven't received a response. Since the access requests are handled by the Google Ads API Compliance team, we

RE: application for basic api. months without answers

2023-10-29 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Team, Thank you for reaching out to the Google Ads API support team. After reviewing your concern, I understand that you have requested for API access and you haven't received any updates on your application status. If you currently have a test account access level developer token and you

Re: ad_group_ad.labels field being empty when google ads ui shows ad label set

2023-10-27 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for your patience. I would suggest you to try the below query and let us know your response. If you still find the discrepancy, please provide us the complete request and response logs with request-id and request header, so that we can investigate this issue further. Query:

RE: urgent! no response from my google token application

2023-10-27 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. After reviewing your concern, I understand that you have submitted an application for the Google Ads API developer token access and have not received any update regarding the approval of this application. Since the access

RE: no response from basic api token request

2023-10-27 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. I see that you have already raised this concern on another thread with the subject “No response from Basic API token request” and we have already responded there for this issue. To avoid multiple threads on the same issue,

Re: iRe: google ads api, basic access, developer token

2023-10-27 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for getting back to us. @Compliance team, please find the below information provided by the user for the basic access request. Summary: The user has applied for basic access with the below details. Google Ads Manager Account (MCC) ID: 121-397-5166 Cases ID: No case Id Access

Re: ad_group_ad.labels field being empty when google ads ui shows ad label set

2023-10-27 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for getting back to us. I will check with our team regarding your issue and one of my team members will reach out to you once we have an update on this. Meanwhile, your patience is highly appreciated. This message is in relation to case "ref:!00D1U01174p.!5004Q02pWA9C:ref"

RE: forecast_period: the end time is invalid.

2023-10-26 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Simone, Thank you for reaching out to the Google Ads API support team. After reviewing your concern, I understand that you are encountering an error with the error message "The end time is invalid." while trying to make forecasts via the Google Ads API for a 12-month period. In order to

RE: metrics.average_cost confusion

2023-10-26 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. I would recommend you to refer to the metrics.cost_micros to determine total daily spend on Google Ads via Google Ads API. It gives the sum of your cost-per-click (CPC) and cost-per-thousand impressions (CPM) costs during the

RE: audience performance report - numbers discrepancies

2023-10-26 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. Based on the information provided, I understand that you are seeing the discrepancy for number of clicks of a audience segment between the Google Ads UI and API. Could you please provide us with the uncropped UI screenshot

RE: my app has been blocked by some google accounts when oauth

2023-10-26 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for contacting the Google Ads API support team. Please note that this product officially offers support in English only. It would be best to reply in English if you can. If not, we will try to use Google Translate to support you as best as we can. Based on the information

RE: v15 google ads api client library for ruby

2023-10-25 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. After reviewing your concern, I understand that you would like to know when the 'v15' Google Ads API Client library for Ruby will be available. As your query is more specific to the Ruby client library, I would suggest you

Re: Filtering out automatically created headlines/descriptions

2023-10-25 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Stepanian: Iv v15 AdGroupAdAssetView.source was corrected so that it now correctly identifies the source of the Asset. There is still a bug with Asset.source where is sometimes return unreliable results, particularly for Text assets. This is is actively being worked on, but I don't have an

Re: getting different volume of search (api vs keyword planner)

2023-10-25 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for getting back to us. According to the Google Ads dashboard , I can confirm that there is no issue in the Google Ads API. To analyse the issue further as mentioned earlier, could you please provide us with the complete API logs (request and response with request-id and request

RE: google ads api token application: no response

2023-10-24 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. By reviewing your query, I understand that you have submitted an application for the Google Ads API developer token and have not received any update. Kindly confirm whether you have applied for basic access or standard access

RE: the error code is not in this version.

2023-10-23 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Mike, Thank you for reaching out to the Google Ads API support team. After reviewing your concern, I understand that you are encountering an error "The error code is not in this version" when trying to create an asset group under a PMax campaign. Kindly note that, an asset group is a

Re: call conversions data - how to get it?

2023-10-23 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Alexandre, Unfortunately I don't have any other details other than that this field isn't available in the API. If that does change at some point, it will be captured either in a blog post, or in the release notes of an upcoming release. This message is in relation to case

RE: getting empty click_view from google script

2023-10-23 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. By reviewing your query, I understand that your concern is regarding the Google Ads Scripts. Please note that our team can only assist with the technical queries or concerns related to the Google Ads API. As this issue is

Re: SRe: registration to google ads api

2023-10-23 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for getting back to us. Kindly note that access related concerns are out of scope for our team. Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. @Compliance team, please confirm if you are

Re: update phone number using gmb api

2023-10-22 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. After reviewing your concern, I understand that you have applied for Basic access to the Google Ads API. Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API

RE: no response from basic api token request

2023-10-22 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. After reviewing your concern, I understand that you have applied for API access and you haven't received any updates on your application status. Since the access requests are handled by the Google Ads API Compliance team, we

Re: upload enhanced conversions without using the conversion adjustment service

2023-10-22 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for getting back to us. Please note that If you set the "user_identifiers" field when uploading conversions using only click IDs, Google Ads treats the upload operation as an upload for enhanced conversions for leads. As you want to Implement Enhanced Conversions for Web, I

RE: google ads uploadclickconversions api errors

2023-10-20 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. Please find the response to your queries respectively. The imported event includes an order ID that was previously recorded, so the event was not processed. Based on the docs, it is mentioned that ORDER_ID_ALREADY_IN_USE. so I

RE: no response for google ads basic api access request

2023-10-20 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Team, Thank you for reaching out to the Google Ads API support team. After reviewing your concern, I understand that you have applied for API access and you haven't received any updates on your application status. Since the access requests are handled by the Google Ads API Compliance team,

Re: update phone number using gmb api

2023-10-20 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for getting back to us. To assist you further on this, could you elaborate on your query and provide us the below details: Google Ads Manager Account (MCC) ID Access Type? Cases ID (If any generated) This message is in relation to case "ref:!00D1U01174p.!5004Q02pUTdB:ref"

RE: urgent request: application tracking and ga api access

2023-10-20 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. Could you please confirm if your concern is related to the Google Analytics API? If yes, kindly confirm, so that we can route you to the Google Analytics API support team to assist you further. This message is in relation to

Re: upload enhanced conversions without using the conversion adjustment service

2023-10-19 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for getting back to us. Yes, sending the user identifiers together with the ClickConversion API call will work the same as first sending a ClickConversion with the gclid and order id and then afterwards sending a ConversionAdjustment API call with the hashed email, hashed phone

Re: bad argument type for built-in operation

2023-10-19 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for getting back to us. Please note that we can only assist with technical queries/concerns related to the Google Ads API. For the Python Client library build issues, I would suggest you to post your query on Google Ads Python Github issue tracker as they are more equipped to

RE: update phone number using gmb api

2023-10-19 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for contacting the Google Ads API support team. After reviewing your mail, it seems that your issue is related to the Google Business Profile. I would recommend reaching out to the Google Business Profile support team as they are better equipped to address your concerns. Please

RE: create account timeout

2023-10-19 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. Can you please provide us with the playlist link you are referring to? Could you please confirm whether you are using Google Ads API? If yes, could you please elaborate more on the issue you are facing? In order to assist you

RE: can't get basic access

2023-10-19 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. After reviewing your concern, I understand that you have applied for API access and you haven't received any updates on your application status. Since the access requests are handled by the Google Ads API Compliance team, we

RE: create ads account without payment profile

2023-10-18 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. After reviewing your concern, I understand that you want to create a new Google Ads account under your MCC without using your MCC payment profile. I would recommend that you refer to the Help Center article link for more

Re: call conversions data - how to get it?

2023-10-18 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Kuldeep, I was able to confirm that phone_number won't be exposed in the API due to privacy concerns. This message is in relation to case "ref:!00D1U01174p.!5004Q02pQTee:ref" Thanks, Ben Karl Google Ads API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our

Re: conversion adjustment restaments

2023-10-18 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Team, Thank you for getting back to us. To investigate further, please provide complete UI screenshots highlighting the additional conversions. Additionally, include the complete API request and response in text format that you are using for uploading the conversions. For more information

RE: ad groups in change events result has no id attribute

2023-10-18 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. After reviewing your concern, I understand that, when you query the change events for ad groups, few of the returned ad groups have no ID attribute. Kindly note that the Google Ads API mirrors the Google Ads UI. With that,

RE: no case generated after applying to basic access for the api

2023-10-18 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. After reviewing your concern, I understand that you have submitted an application for the basic access of Google Ads API developer token and have not received any update. Since the access requests are handled by the Google Ads

Re: i sent an enhanced conversion to the api, it will not be reflected on the google ads admin screen

2023-10-18 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for getting back to us. By reviewing your concern, I understand that you have a few questions related to the Google Ads API. Please find the answers for your questions below: 1. Is there any problem with the following implementation for sending conversion data from the server

RE: discrepancy between searchads api and platform

2023-10-18 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. By reviewing your query, I understand that you are facing an issue with Search Ads 360. As this issue is related to the Search Ads 360, I would recommend reaching out to the Search Ads 360 product support team as they are well

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